Customer Support Jobs in London

Customer Support Manager

Customer Support Manager

Source Technology

Customer Support Manager. Source Group are working alongside a leading European Brand as they look to hire a Guest Feedback / Customer Support Manager for EMEA.Interested in this role? You can find a

pin iconLondon, England
2 days ago

Customer Support Engineer

Durlston Partners London Limited

Customer Support Engineer. A rapidly growing FinTech based in Central London is actively looking for a passionate Customer Support Engineer to support the firm’s growing client base. The company spun

pin iconLondon, England
5 days ago

Customer Support Engineer

Specialist Computer Centres

Customer Support Engineer. Customer Support EngineerOverall Job PurposeTo attend customer sites to provide support of IT hardware and software products within the required Service Level Agreement (SL

pin iconLondon, England
2 months ago

Customer Support Manager

Source Technology

Customer Support Manager. Source Group are working alongside a leading European Brand as they look to hire a Guest Feedback / Customer Support Manager for EMEA.Interested in this role? You can find a

pin iconLondon, England
2 days ago

Customer Support Specialist

Venator Broadcast

Customer Support Specialist. Venator Broadcast is currently working with a leader in live sports streaming who are looking for a Support Specialist to join the team. You will be responsible for provi

pin iconLondon, England
26 days ago

Customer Support Engineer

Specialist Computer Centres

Customer Support Engineer. To attend customer sites to provide support of IT hardware and software products within the required Service Level Agreement (SLA). Work efficiently and proactively to deli

pin iconLondon, England
2 days ago

Customer Support Engineer

Durlston Partners London Limited

Customer Support Engineer. A rapidly growing FinTech based in Central London is actively looking for a passionate Customer Support Engineer to support the firm’s growing client base. The company spun

pin iconLondon, England
1 day ago

Customer Support Associate

Second Nature

Customer Support Associate. Having recently expanded and rapidly growing, we are looking to bring on a customer support associate to help us manage communications and deliver a great service to our u

pin iconLondon, England
2 days ago

Customer Support Engineer

Durlston Partners London Limited

Customer Support Engineer. A rapidly growing FinTech based in Central London is actively looking for a passionate Customer Support Engineer to support the firm’s growing client base. The company spun

pin iconCentral London, ENG
5 days ago

Customer Support Agents

Source Technology

Customer Support Agents. Source Group are working alongside a leading European Brand as they look to hire a Team of Fully Remote Customer Support Agents to support their offering across EMEA. We are

pin iconLondon, England
6 days ago

Customer Support Specialist

Pulsar & Vuelio, part of the Access Intelligence Group

Customer Support Specialist. KEY INFORMATION Position: Customer Support Specialist Company: Vuelio, part of the Access intellience Group Reports into: Support Manager Location: Hatton Garden, London

pin iconLondon, England
2 days ago

Customer Support Specialist

Pulsar & Vuelio, part of the Access Intelligence Group

Customer Support Specialist. KEY INFORMATION Position: Customer Support Specialist Company: Vuelio, part of the Access intellience Group Reports into: Support Manager Location: Hatton Garden, London

pin iconLondon, ENG
5 days ago
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Customer Support

Customer support jobs are part of the customer service industry. Customer support provides guidance to clients about products/services, solves any issues and answers queries. It entails tasks such as giving aid with onboarding, resolving customer problems, upgrading clients or changing service levels and troubleshooting. Customer support can be based through ticket-based help desks, email support, call centers, social media and more. 

This component is an essential part of businesses-no matter how big or small. It ensures consumers’ happiness, engagement and builds consumer loyalty. Also, it’s a great marketing channel as customers can provide feedback directly to the company about product and service quality. 

Whilst customer service is an umbrella term that covers all customer interactions to improve relationships, customer support is just one method utilised to achieve . For instance, when you go to a restaurant, you’ll be received and shown to your table by a waiter. You’ll order food, you’ll eat it and have your bill processed. Each of these touchpoints comes under customer service.  To obtain a customer support job, having your GCSEs’ completed will work in your favour. The ideal candidate will have great communication and interpersonal skills, patience and the ability to multi-task and manage stress. The average salary for a customer support agent is £11.20/hour.  

Here are some popular roles under customer support:

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