Buscar empleo: 165 ofertas de trabajo de customer support en Cardiff (noviembre 2025)

RAC

Roadside Rescue Mechanic

hace 3 días

Penarth

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Opportunities in Wales: Cardiff What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

RAC

Roadside Vehicle Mechanic

hace 3 días

Cardiff

RAC

Roadside Mechanic

hace 3 días

Penarth

RAC

Roadside Vehicle Technician

hace 3 días

Penarth

RAC

Roadside Technician

hace 3 días

Cardiff

RAC

Roadside Technician - Wales

hace 3 días

Cardiff

Apprentice Customer Service Advisor

hace 2 días

Penarth

Job Title: Apprentice Customer Service Advisor Full time: Apprenticeship Hourly rate: £11.09 Address: 3 Capital Quarter , Tyndall Street, , Cardiff , CF10 4BZ Start Date: 23/2/2026 The Role This is customer service, so lets keep it simple. Would you love working in customer service? Do you want unlimited earning potential with a super simple, uncapped bonus scheme? If so, we are looking for people like you to join our frontline Customer team as an advisor. You will be the backbone of our business by supporting and being there for our customers. Working in Customer Service, your job will be to show our existing customers why the EE family is the right one for them. We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. Wondering If You’re What We’re Looking For? We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. Wondering What’s In It For You? Being part of the EE family brings a huge number of benefits including the below: What’s in it for you? • A great starting salary of £21,620, • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year, • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us., • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly., • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want., • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts., • Volunteering days, so you can give back to your local community. What Are You Waiting For? If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!

Customer Service Advisor

hace 2 días

Cardiff

Where: 3 Capital Quarter , Tyndall Street, , Cardiff , CF10 4BZ Full Time : 37.5 Hourly Rate: £12.82 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Cardiff. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What’s in it for you? • A great starting salary of £25,087 rising to £25,684 after 8 months,, • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us., • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly., • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family., • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year., • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want., • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts., • Volunteering days, so you can give back to your local community., • Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Aviva

Loss Adjustor - Croydon/South London

hace 4 días

Marshfield

Loss Adjuster – Salary £34,000 - £52,000 (dependent on skills, experience, and location) Are you someone who thrives on delivering exceptional customer service while balancing cost-effectiveness? Do you love visiting customers? In this role, you’ll collaborate with our Home Project Manager team to gather crucial site information, assess liability, and create detailed work scopes. If you're a desk-based adjuster this could be the next step in your career! If it sounds someone like you, we would love to hear from you! A bit about the job: Your responsibilities include providing a customer-focused and cost-effective service by visiting household claims customers. In collaboration with the Home Project Manager team, it's essential to gather and provide site information to manage claims to completion. The role involves visiting customers to assess liability, build work scopes, draw floorplan, validate claims against policy cover, agree settlements, and determine the best management route for the claim. Responsibilities also include recording evidence, appointing suppliers, making liability decisions, and creating initial reserves using claims scoping software, sometimes working out of the area to support major incidents. The position demands self-motivation, managing personal appointments, and may involve travel across the UK with flexible hours, including evenings and weekends. Skills and experience we’re looking for: • Exceptional empathy and communication skills: adept at gathering evidence, delivering difficult news with sensitivity, and maintaining strong client relations., • In-depth expertise in the Residential (Home) property insurance sector, ensuring accurate assessments and tailored solutions., • Advanced technical knowledge in building pathology and best practices, enabling precise evaluations and recommendations., • Proficient in claims scoping and management software (Symbility, Exactaware, etc.), with hands-on experience using tablet technology on-site., • Comprehensive understanding of Flood, Escape of Water (EOW), and Fire damage management, alongside health and safety regulations and industry-specific legislation. What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. • Starting Salary £34,000 - £45,000 (dependent on skills, experience, and location), • Bonus opportunity - 8% of annual salary Actual amount depends on your performance and, • Aviva’s., • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put, • in., • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days, • Make your money go further - Up to 40% discount on Aviva products, and other retailer, • discounts, • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share, • in the success of Aviva with our Save As You Earn scheme, • Brilliantly supportive policies including parental and carer’s leave, • Flexible benefits to suit you, including sustainability options such as cycle to work, • Make a difference, be part of our, • ___ and use your 3 paid volunteering days to help others Aviva is for everyone: We’re inclusive and ___ – we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ To find out more about working at Aviva take a look We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you. We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to ___.

Aviva

Loss Adjustor - London

hace 4 días

Marshfield

Aviva

Loss Adjustor

hace 4 días

Marshfield

Halfords

Vehicle Technician / MOT Tester

hace 4 días

Cardiff

• £31,827 - £35,000 per annum, • Average uncapped bonus of £5,800 per annum (with potential to earn more), • 5 days a week (this Centre is Closed on a Sunday) As a Vehicle Technician / MOT Tester, you’ll carry out MOT tests to DVSA standards and complete a wide range of vehicle maintenance and repair work. From advanced diagnostics & repairs to routine services, you’ll ensure every job is done to the highest standard. Drive your career forward at Halfords, the UK’s largest Automotive service, maintenance and repair business, offering excellent training & development opportunities, a wide range of benefits and an uncapped bonus scheme. Benefits Include: • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs Skills and experience • Level 3 qualified in Light Vehicle Maintenance & Repair (or equivalent qualification or experience), • Valid MOT Testing Licence We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Rise Technical Recruitment Ltd

Customer Service Team Lead

hace 8 días

Cardiff

The Role: Analyse, improve, and manage customer support procedures to align with business objectives Handle support tickets directly while guiding the team in resolving customer issues Lead the support team by example, promoting efficiency and effective problem-solving Collaborate with other depart

Fruition Group

Contract Test Manager

hace 3 días

Cardiff

Contract Test Manager Contract, Outside IR35 £425/day Cardiff | Hybrid (1 day per week office-based) This contract Test Manager role is working with a leading provider of business process outsourcing & support services for the public and commercial sectors. This is an 8 months contract assignment (outside IR35) to start asap, working out of the Cardiff office once per week. The Opportunity As a Test Manager, you'll be responsible for shaping and delivering the testing strategy, building an effective test capability and driving continuous improvement in test automation, integration and quality assurance. What You'll Do • Lead, develop and inspire a team of System Testers, • Create and deliver test strategies to ensure quality, stability, and successful project delivery., • Oversee day to day testing activities including system, regression and integration testing, • Support business-led UAT activities, ensuring readiness for live deployment., • Provide expert advice on testing best practices, tools, and methodologies., • Drive continuous improvement across all testing processes., • Manage and report on key testing metrics, performance, and quality standards. Essential: • Strong knowledge of testing principles, lifecycle phases, and best practices., • Hands-on experience managing testing in complex environments., • Strong leadership, coaching, and communication skills. Our client is committed to creating a collaborative, inclusive workplace where technology and innovation drive meaningful customer outcomes. You'll be part of a forward-thinking business that values professional development, work-life balance and rewarding achievement. If this sounds like your next contract, apply now to secure an interview.

develop

Tech Lead - Informatica Customer 360 MDM

hace 3 días

Cardiff

Tech Lead (Informatica Customer 360 – MDM) Location: Hybrid (Cardiff / Remote – 1–2 days per week on site) Contract Length: 6 months (starting ASAP) Day Rate: Up to £550 per day – OUTSIDE IR35 Overview: An established organisation is seeking an experienced Affiliate Tech Lead with expertise in Informatica Customer 360 (MDM) to lead the design, implementation, and optimisation of enterprise-level master data management solutions. The successful candidate will play a key role in driving data quality, governance, and integration across complex customer data ecosystems. Key Responsibilities: • Lead the end-to-end implementation of Informatica Customer 360 (MDM), covering data modelling, integration, and stewardship workflows., • Architect and optimise customer data flows across multiple platforms to ensure consistency, accuracy, and compliance with data governance standards., • Collaborate with business and technical stakeholders to define mastering rules, match/merge strategies, and data quality standards., • Provide hands-on technical leadership during development, testing, and deployment phases, ensuring alignment with architectural best practices., • Drive performance tuning, scalability, and optimisation efforts for high-volume customer data environments., • Maintain detailed solution documentation, including data dictionaries and integration specifications., • Mentor and support development and analysis teams engaged in MDM initiatives., • Apply deep knowledge of MDM best practices, customer hierarchy management, and Informatica tools such as IDQ, EDC, and Axon. Equal Opportunities Statement: The organisation is committed to equal opportunities and welcomes applications from all qualified individuals. Applications from women, ethnic minorities, and individuals with disabilities are particularly encouraged. Flexible working arrangements will be considered in line with the requirements of the role. Where reasonable adjustments are needed, the organisation will strive to accommodate them.

Yolk Recruitment Ltd

DevOps Engineer

hace 16 horas

Cardiff

DevOps Engineer | £55,000 - £65,000 | Remote / UK-based Role Overview We’re looking for an experienced DevOps Engineer to join a growing Engineering team, supporting systems that serve tens of thousands of customers. You’ll play a key role in deploying, monitoring and operating our applications across critical production environments, with a direct impact on user experience, customer satisfaction and company growth. Working in an agile environment, you’ll collaborate with engineers, architects and product colleagues to design and maintain scalable, resilient infrastructure. You’ll use modern tools such as AWS, Terraform, Kubernetes and Ansible, and bring a positive, organised and team-focused approach to solving complex problems. Key Responsibilities: • Design, implement and maintain infrastructure as code for development and production environments., • Build, maintain and improve observability and monitoring solutions, ensuring system health and uptime, including participation in on-call rotation., • Design, implement and optimise continuous delivery systems, advising development teams on resiliency, operability and best practices., • Configure and administer advanced Kubernetes clusters (networking, storage, namespacing, multi-node groups)., • Configure and administer Kafka clusters with disaster recovery and data loss prevention mechanisms., • Proactively identify points of failure in infrastructure and recommend improvements., • Contribute to agile ceremonies (stand-ups, sprint planning, retrospectives) to support delivery goals. Essential Skills & Experience: • 3+ years in a DevOps role, ideally within a SaaS environment., • Strong background in distributed systems (load balancing, messaging, distributed databases)., • Hands-on experience with configuration management tools (e.g. Ansible, Chef, Puppet)., • Expertise in cloud platforms, particularly AWS., • Proven track record designing and operating CI/CD pipelines (GitHub Actions, Jenkins, Git)., • Kubernetes cluster administration, including non-standard networking, storage classes and multi-node groups., • Advanced Kafka administration, including topic configuration and disaster recovery., • Knowledge of IP networking (TCP, UDP, firewalls, SSL)., • Familiarity with both Windows and Linux environments., • Prior experience in application development, ideally SaaS and web-focused., • Strong grasp of software engineering and design principles (patterns, event-driven architecture, CAP theorem)., • Security-minded approach at all levels. Desirable Skills & Experience: • Bachelor’s degree in Computer Science or related field., • Experience with Terraform for infrastructure as code., • Exposure to monitoring and reporting tools such as Prometheus, Grafana, ELK stack., • Knowledge of microservices architecture., • Interest in continuous learning and bringing new ideas to the team. Ready to Apply? Please apply with your latest CV. Know someone great for the job? We offer a referral scheme—just get in touch! Note: We do our best to respond to every application, but due to volume, we can’t always guarantee it. If you haven’t heard back within 7 days, unfortunately, you haven’t been successful this time. Keep an eye on our site for new opportunities!

Natural Resources Wales

Senior Development Planning Advisor

hace 16 días

Cardiff

Senior Development Planning Advisor Role ID: 200055 Location: Cardiff Grade/Salary range: 6: £41,132 - £44,988 Working pattern: Full time Contract type: Permanent Closing date: 23/11/2025 The role Are you a planning professional with strong technical expertise and a passion for shaping sustainable development? Natural Resources Wales (NRW) is seeking a Senior Planning Advisor to lead on complex, high-profile casework within our Development Planning Advice Service (DPAS). This is a unique opportunity to influence major development proposals across Wales-including infrastructure, housing, transport, and agriculture - ensuring environmental priorities are at the heart of decision-making. In this role, you'll provide expert advice to Planning Authorities, Welsh Government and applicants, drawing on topics such as conservation sites, European Protected Species, flood risk, water quality, air quality, contaminated land, and landscape. You'll collaborate with technical specialists across NRW to deliver robust, evidence-based guidance that supports sustainable outcomes. Your expertise will directly influence how development takes place in Wales - ensuring it aligns with national priorities for climate, biodiversity, and natural resource management. We're looking for someone with substantial experience in planning, environmental management or ecological consultancy. You'll lead on complex and high profile cases, mentor colleagues, and contribute to shaping NRW's strategy and guidance. To succeed, you'll need excellent communication and analytical skills, a collaborative mindset, and the ability to influence at a strategic level. Your work will contribute directly to improving the economic, social, environmental, and cultural well-being of Wales. This is a fantastic opportunity for an experienced planning professional to make a lasting impact and help grow a respected, forward-thinking environmental planning service. As an organisation we support flexible working. You will be contracted to the NRW office in Bangor and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Interviews will take place through Microsoft Teams between 3 - 10 December 2025 Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. What you will do • Oversee and provide assurance of advice to Local Development Plans and other sub-regional strategies and plans, including the advice on strategic environmental assessment of such plans., • Produce advice to nationally significant infrastructure projects or complex, high-risk development proposals ensuring NRW advice is robust, evidence based and delivered to deadline., • Contribute professional judgement and assistance to decision-making in respect of strategic and complex individual development proposals and plans managed by other team members., • Assure information prepared in relation to challenges against NRW development planning advice., • Attend appeals and inquiries., • Provide operational input to the development of NRW policy, process and guidance., • Ensure that NRW policy, process and guidance is consistently applied within the team., • Develop and maintain effective customer relationships (internal and external)., • Influence local development projects and strategies early in their evolution., • Responsible for the technical development of team members., • Provide functional advice and experience to multifunctional place planning such as Area Statements., • Contribute to the development of the teamwork plan., • Manage and deliver continuous Improvement projects for the Service., • Maintain auditable records of actions and outcomes to justify and demonstrate that all legal and procedural requirements have been met., • Undertake health and safety duties and responsibilities appropriate to the post, • Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post, • Be committed to your own development through the effective use of your personal development plan (known as Sgwrs)., • Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. • Excellent knowledge and substantial experience of environmental assessment and development planning processes., • Excellent understanding and significant experience of the development sector., • Experience of community liaison and public engagement activities in relation to major projects., • Able to communicate and negotiate effectively with stakeholders at senior management levels., • Excellent written and spoken communication skills and an ability to represent both the technical and strategic aspects of Development Planning work to non-specialists, both within NRW and externally, in a concise and effective way., • Able to analyse complex information and situations, solve problems and make sound judgements., • Able to coach and mentor others effectively., • Able to manage projects and lead virtual task groups., • Strong and effective self-management and organisational skills. Welsh Language level requirements • Essential: Level A1 - Entry level Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.

Cumming Group UK & Europe

Credit Controller

hace 4 días

Penarth

Credit Controller – Penarth Cumming Group is an international project and cost management consultancy delivering innovative solutions in construction, real estate, and infrastructure. With a commitment to collaboration, transparency, and performance excellence, we support some of the world’s most respected clients across a diverse range of sectors. The Role: We’re looking for a Credit Controller to join our growing Finance team in Cardiff. This role will focus on managing credit control across our Ireland and Mainland Europe operations. You’ll be responsible for overseeing debtor portfolios, reducing aged debt, and building strong client relationships while supporting efficient billing and financial processes. Key Responsibilities: • Manage debtor portfolios, ensuring timely collection of invoices and minimising aged debt, • Monitor customer accounts, arrange payments, and resolve queries or disputes, • Conduct credit assessments and set credit limits for clients, • Report on debtor aging, trends, and risks with recommendations for action, • Collaborate with Billing and Finance colleagues to streamline processes, • Prepare monthly credit control reports and support month-end close, • Assist with reconciliations and weekly cashflow reporting, • Identify and implement process improvements to increase efficiency Qualifications & Skills: • Minimum 2 years’ experience in a Credit Control role (billing experience desirable), • Strong communication and relationship-building skills, • Excellent attention to detail with the ability to meet deadlines, • Proficiency with accounting software (SAP, Oracle, Xero, or similar) and MS Excel, • ERP system experience a plus This is a fantastic opportunity to join a dynamic, supportive team and make a real impact on our financial operations. Cumming Group is committed to creating a diverse workplace and is proud to be an equal opportunity employer. All job applicants will receive equal treatment without regard to age, sex, disability, sexual orientation, “race” (includes nationality, national/ethnic origins, colour), marriage & civil partnership, pregnancy & maternity, gender reassignment, religion, and belief. Note for Recruitment Agencies: We prefer to hire directly, and we will be in touch with our PSL Agencies if this role is eligible for release.

Infoplus Technologies UK Limited

IT/OT Onsite Network Engineer

hace 2 días

Cardiff

Role: IT/OT Onsite Network Engineer Location: Cardiff, UK Duration: Contract Job Description: Your responsibilities: • Coordinate with facility & maintenance, EHS, quality, and operations teams on Secure Shop Connection projects, Provide Internal Audit, External Audit and Integrations Support, • Conduct OT/IT asset discovery, record management, and ongoing maintenance, Liaise with third-party suppliers for asset inventory data, • Build and maintain documentation to demonstrate compliance with IT/OT controls, Identify, document, and manage IDF/MDF infrastructure at sites, • Oversee hardware procurement processes, • Support shop floor asset connectivity to the network, • Perform malware scanning as per SOP/policies and work with Customer’s Cybersecurity to remediate infections on OT devices, Patch management for vendor provided PCs, Vulnerabilities and incident management, • Install and manage Nozomi network taps, • Configure and deploy IT/OT network infrastructure (e.g., switch installations) in alignment with Customer-approved design standards, • Implement removable media controls, particularly for third-party suppliers, • Develop recovery and backup solutions with suppliers of critical OT, Schedule and execute annual OT/IT device scanning Your Profile Essential skills/knowledge/experience: • Network firewall rule configuration. Network Security Configuration and micro segmentation using VLAN, Switches and Network Taps config, • Familiarity with secure protocols (OPC-UA, Modbus TCP/IP, Ethernet/IP, SMB)., • Proficiency in configuring firewalls-checkpoint, SD WAN, switches, and routers (e.g., Cisco., • Network design and implementation, including LAN/WAN, VLANs, and routing protocols., • Hands on experience on deploying and management of OT business enablement tools. (Remote Access, File Transfer, Monitoring, Back-ups), • CCNA/CCNP (Cisco Certified Network Associate/Professional)., • CompTIA Network+ or equivalent, • OT Certifications (CCNA/CCNP/ OT SANS) and Cloud experience Recommended Desirable skills/knowledge/experience: Desired experience: • 10+ years in IT/OT environments., • Experience in integrating IT networks with OT systems., • Working knowledge with handling OT assets - HMIs, PLCs, Sensors, Inspection machines (CMM, CNCs), 3D printers etc, • Experience in deploying and managing edge cases covering- AWS Storage Gateway, Historian, IoT, apps like OpsVision

Advocate Group

Factory Technical Manager

hace 5 días

Cardiff

Factory Technical Manager Location: Cardiff Salary: £50,000 - £55,000 + benefits Advocate Group is proud to partner with a leading global food and beverage manufacturer, renowned for its trusted brands, innovation, and commitment to quality. As the Factory Technical Manager, you will play a key role in leading the site’s Quality Assurance function — ensuring all aspects of product safety, legality, quality, and compliance are achieved. You’ll drive the technical agenda within operations and lead continuous improvement initiatives that protect brand integrity and enhance overall performance. Key Responsibilities • Lead and manage the site Quality Assurance department, supporting all manufacturing operations on quality, product, process, and premises standards., • Own and lead the HACCP plan across the site — ensuring compliance, validation, verification, and continuous improvement., • Drive a culture of food safety, quality, and integrity, aligning with the wider site strategy., • Ensure the site Quality Management Systems (QMS) meet customer requirements, BRC standards, and industry best practices., • Oversee raw material, packaging, and finished product assessment and release processes., • Champion continuous improvement initiatives across quality, process, and GMP standards., • Lead root cause investigations and corrective/preventive actions following non-conformances, complaints, or audit findings., • Manage pest control, hygiene verification, and microbiological/chemical/allergen monitoring programmes., • Act as the key contact for accreditation bodies, EHO, suppliers, and central technical teams., • Provide deputy support to the Senior Technical Manager, including leadership in crisis management and non-conformance handling., • Lead the QA team — developing capability, succession plans, and a high-performance culture., • Represent the Technical function in site leadership meetings, ensuring strong cross-functional collaboration and communication. About You You’ll be an experienced Technical or Quality leader within the food or beverage manufacturing industry, confident managing teams in fast-paced environments and passionate about driving operational excellence. Essential Skills & Experience: • Proven experience in a senior Quality/Technical role within FMCG manufacturing., • Strong understanding of BRC, QMS, HACCP, and Food Safety systems., • Expertise in food processing, continuous improvement, and compliance., • Knowledge of canning, bottling, or thermal processing environments is highly desirable., • Excellent stakeholder management and leadership skills., • IT proficiency, particularly in SAP and data analysis tools. Qualifications: • BSc or equivalent in a Food Science or related discipline., • HACCP Level 4 and Food Safety Level 4 (or equivalent)., • Lead Auditor qualification., • IOSH or NEBOSH certification desirable. Get in touch with Erin at the Advocate Group or ‘Apply Now’ to be considered for this position. Email: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency for this vacancy.

W Talent

Pharmacy Manager

hace 16 horas

Cardiff

Job Title: Pharmacy Manager Industry: Pharmacy Location: Cardiff Salary: £50,000 - £70,000 + Package Organisation Overview: A leading Pharmacy Group in Cardiff are looking for a qualified Pharmacist or a newly qualified to support with Pharmacy first and enhance service delivery to the local community. Job Summary: We are looking for a patient-oriented Pharmacist passionate about increasing the quality and quantity of service delivery in the local community. The successful candidate could be a current IP or Pharmacist looking to pursue the IP qualification which is fully supported by our client. Tier 2 applications are supported. Job Responsibilities: • Advising Customers on health concerns, • Dispensing medication, • Enhancing service quality, • Performing health advocacy, • Knowledge of medicine and pharmacology, • Customer service, • Good communication and active listening, • Leadership and management, • Organisation and time management, • Emotional resilience, • Teamwork and interpersonal skills, • Problem-solving and analytical skills, • Adaptability and flexibility Job Qualifications: · GPHC Qualification or equivalent

Teleperformance

VP Business Development

hace 2 días

Cardiff

VP Business Development Location: UK based, work from home Travel Required: Yes Department: Public Sector Services Reports to: SVP Business Development Contract Type: Permanent Job Summary / Overview: Responsible for lead identification/generation, prospect engagement, networking, leading successful bids and ultimate conversion of new business opportunities aligned to Teleperformance Public Sector Services (PSS) division growth strategy. You will work as an integral member of the established PSS Business Development Team with personal accountability for achieving your annual sales target and contributing to the achievement of the overall annual team targets for growth and development of the exiting PSS client portfolio. The VP Business Development will be accountable for managing and owning the end-to-end sales and bidding process for both new and (on occasion) existing service re-tenders; from initial identification of opportunity and qualification through the sales and contract agreement process and playing a supporting role during service implementation and initial service live stages. The successful candidate will have excellent sales and negotiation skills proven within the UK Public Sector vertical. You will have proven success of winning new business and retaining existing business as well as contributing to the expansion of existing client accounts. Key Responsibilities and Accountabilities: • Establish and develop excellent relationships with prospects to ensure that Teleperformance are included in all early stage market engagement activities and that a clear understanding of prospect requirements is understood, • Working with the SVP Business Development to identify target organisations and prospects within agreed vertical and to generate own leads from historical contacts and through developing new contacts, • Build relationships with all key decision makers and influencers within prospective new clients to maximise Teleperformance insight and awareness of client requirements and success criteria, • Owning the entire end-to-end sales process from initial engagement to sales pitch and formal bidding stage through to commercial approval, contract negotiation and signature., • Manage and develop bid teams as part of the bid process from development of initial win strategies, through to submission and, where appropriate, successful contract award., • Forming a bid team and then managing their outputs during formal tender processes, including direct management of the Bid Manager and Solutions Architect in addition to ensuring the right level of engagement and input of all necessary SMEs eg Operations, Finance, IT, HR etc, • Achieve the successful conversion of opportunities, winning new business and expanding and retaining existing ones, • Working with the SVP of Business Development to secure executive sign off for proposed solutions/prices as part of the formal bid process, • Ability to analyse a client’s business / service function, strategic business objectives and requirements; translating this intelligence into compelling, written responses, working in conjunction with the Bid Manager, Solutions Architect and relevant SMEs., • Understand Teleperformance (TP) products, services, experience and working closely with all required functional business delivery areas., • Ability to put complex ideas across simply in written, visual (slides) and verbal forms, • Ability to create bespoke sales, marketing and bid content, • Confident presenter and public speaker, able to engage with prospects, clients and industry influencers and present yourself and Teleperformance as a thought leader specialist within the PS sector, • Ability to operate effectively within a B2B client/service provider environment, • Ability to deliver through others within a project/virtual team environment, • Ability to build and maintain effective networks – internally and externally, • Extensive and demonstrable experience securing individual business in excess of £3m plus per annum contract value within Public Sector vertical for 5+ years, • Proven track record in generating leads and identifying ‘real’ sales opportunities, • Demonstrate ability to prioritise and organise workload, • Excellent communication skills both verbal and written, • Excellent research skills, • Excellent negotiation and influencing skills, • Excellent presentation skills, • Full clean driving license and willingness to travel, • Demonstrate ability to build up and maintain excellent internal and external relationships, • Ability to build credibility both internally and externally, • Proven ability to ‘network’ and build relationships with prospects, • Significant and proven track record of pitching at Senior Manager/Board level, • Strong knowledge of multi-channel customer engagement services and processes and solution based selling approach, • Experience of identifying, engaging and working on complex and high value bid opportunities with a demonstrable track record of success, • Excellent written and verbal communications skills with evidence of having authored detailed bid response submissions, • A strong influencer, able to inspire and motivate internal and partner teams to fully engage in, commit to and deliver outstanding content for bid responses, • A creative problem solver, able to look at a situation and generate imaginative but compliant solutions and strategies aligned to the client’s requirements, • Experience of working in a fast paced and highly challenging sales and bidding environment where you have been directly responsible for the ownership of the end-to-end sales process. Education/Specific Training/Work Experience Requirements • Essential - Proven sales performance and achievements of winning contact centre (and associated services) contracts within the Public Sector vertical., • Desirable - Educated to degree level. Work Experience At least 5 years of experience in a similar role in an outsourcing contact centre environment, working on Public Sector new business opportunities Competencies and Specific Skills • Takes ownership and accountability, • Commercially minded, • People focused, • Achievement driven, • Superior communication skills with ability to engage and win support of a team, • Flexibility, • Excellent reasoning & judgement, • Self-motivated and can motivate others, • Strategic and commercial thinker, • Team player and able to work within close knit team environment, • Excellent organisation skills

ISS Facility Services UK

Air Conditioning Engineer

hace 2 días

Cardiff

We are looking for a skilled and dedicated Air Conditioning Engineer to join our facilities team, providing expert maintenance, repair, and installation of air conditioning and refrigeration systems across our client sites covering Cardiff, Newport, Bridgend, Swansea and surrounding areas. Job Description You will be responsible for delivering both planned preventive maintenance (PPM) and reactive works to the highest standards, ensuring customer satisfaction, system efficiency, and full compliance with health and safety procedures. This is a hands-on role requiring strong technical expertise, attention to detail, and a proactive approach to problem-solving. You’ll be part of a professional maintenance team supporting a range of HVAC and building services equipment within commercial environments. Key Responsibilities • Carry out PPM, reactive, and proactive maintenance on all air conditioning and refrigeration systems., • Inspect, repair, and install a variety of systems including compressors, chillers, retail refrigeration units, and system controls., • Conduct regular preventive maintenance inspections and perform necessary adjustments or repairs., • Diagnose and repair faults, replacing or refurbishing components such as thermostats, compressors, fans, controls, valves, filters, and bearings., • Undertake minor installation, rebuild, or modification works on HVAC systems., • Support maintenance of other building services equipment, including mechanical, HVAC, and fabric-related tasks., • Ensure all work complies with health and safety standards, risk assessments, and method statements., • Maintain accurate service and inspection records, ensuring compliance with statutory and company requirements. Professional and Personal Competencies/Qualifications • Significant experience in air conditioning, refrigeration, or HVAC maintenance, including fault finding and installation., • Proven background in reactive and planned preventive maintenance within commercial environments., • Strong understanding of building services and facilities management operations., • Demonstrated commitment to working safely and responsibly within strict H&S procedures., • Excellent problem-solving skills and ability to work independently or as part of a team., • Customer-focused with strong communication and time management skills., • Full UK driving licence (required for this role). Qualifications • City & Guilds 2079 Safe Handling of Refrigerants (or CITB J11 equivalent)., • NVQ Level 2/3 or City & Guilds in one of the following disciplines:, • Commercial Refrigeration and Air Conditioning Systems, • Heating and Ventilation, • Heating and Ventilation Service & Maintenance, • IPAF and/or PASMA certification (desirable). The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

Barchester Healthcare

Sales Coach

hace 18 días

Cardiff

The Customer Experience and Marketing team have an exciting opportunity for a Sales Coach to join the team. Working remotely, with frequent visits to London and national travel, you will convey your passion for conversion to our operations colleagues, supporting delivery of our Sales and Marketing Strategy. You will immerse yourself in our enquirer's journey, using customer insight, data and your knowledge of sales strategy to identify opportunities. Being a dynamic and influential sales professional, you will create and deliver compelling learning solutions both online and in person to drive high levels of occupancy in our care homes, improve conversion rates of those looking for a care home, and the conversion of residents on a short stay to permanent residency. Required skills and experience: Demonstrable growth in commercial success as a result of creation and delivery of learning interventions Previous experience of working as a sales trainer, with a specialism of conversion A sound understanding of best-in-class sales practice & standards in a fast-paced environment across multiple customer facing channels. Possess a full UK driving licence and have ability to undertake regular travel across the UK with overnight stays Have an understanding of sales strategies to apply to the Barchester customer journey. Role and responsibilities: Understand the current working practices & results for enquiries/sales, immersing yourself into our enquiry to admission journey Identify key conversion points in our enquirer's journey and build and deliver training to maximise conversion rates, utilising customer insight to direct actions. Complete training needs analysis to identify gaps & propose programmes driving commercial performance Work to provide a suite of training materials, such as online, in person and bite size modules, aligned to Learning and Development and Barchester brand tone of voice Support the design of structured/formal learning to deliver Occupancy Improvement both technical and skill based. Support a digital first approach, whilst offering a blended approach to training delivery working with the operators to understand best delivery method and fit to achieve commercial outcomes. Become fully versed with elements of Customer Experience & Resident Experience including Life Enrichment and the Customer Journey, identifying missed opportunities Be available to travel nationally where learning is required where face to face is the best fit Ensure you create learning environments with the right tools & systems in place for effective learning Prepare for all training to ensure the quality of the delivery is of a high standard Implement training modules into the Barchester Learning and Development platform and future HRIS including testing/pilots Ensure we have resources and material hosted in Customer Experience and Learning and Development that support current and future leaders in relation to sales and occupancy success Provide ongoing coaching support to leaders on a one-to-one basis where required Rewards package: £48,000 per annum Generous car allowance of £6.5k Annual bonus 25 days holiday plus bank holidays Life cover Access to a wide range of retail and leisure discounts at big brands and supermarket Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services

Cranleigh STEM, Sustainability & SHEQ Recruitment

Global Product Manager - Analytical Services

hace 8 días

Cardiff

Global Product Manager – Analytical & Sample Preparation Up to £60,000 + Bonus Location flexible (with travel to Cardiff at least twice per month) Full-time, Permanent We’re supporting a growing global business in the scientific and laboratory solutions space in their search for an experienced Global Product Manager to lead the strategy, development, and growth of their Analytical and Sample Preparation portfolio. If you have a passion for scientific innovation, customer-centric product development, and leading cross-functional collaboration, this could be your next move. About the Role As Global Product Manager, you’ll take ownership of a high-impact product portfolio, helping shape its direction and driving strategic growth. Working closely with marketing, R&D, sales, operations, and finance, you’ll champion customer needs while ensuring commercial success. You’ll also play a critical role in identifying emerging trends, translating insights into product opportunities, and bringing innovative solutions to life. This role reports to the EVP of Strategy and will require occasional international travel, as well as regular visits to the Cardiff site (minimum twice per month). Key Responsibilities Product Strategy & Roadmap • Define and communicate a global product strategy that supports growth, innovation, and profitability, • Analyse market trends and customer needs to identify long-term opportunities, • Drive the execution of the product roadmap, including new product launches and enhancements, • Oversee product lifecycle management and quality across the full portfolio, • Collaborate with teams across marketing, R&D, operations, and finance to ensure alignment and delivery, • Act as the central point of accountability for product performance, • Engage with customers and key opinion leaders to capture insights and feedback, • Translate customer needs into actionable product requirements, • Conduct in-depth market research and competitive analysis, • Maintain a strong understanding of the evolving landscape in analytical and sample preparation technologies About You We’re looking for a science-driven, commercially minded product leader who thrives on innovation and collaboration. You’ll ideally have: • A PhD or Bachelor's degree in Chemistry, Life Sciences, or a related scientific field, • Significant experience in Analytical Sample Preparation, with strong market and application knowledge, • A proven background in global product management, including strategy, planning, and lifecycle management, • Experience leading cross-functional projects or teams across multiple regions, • A proactive, accountable approach and comfort with decision-making in a dynamic environment Key Details • Salary: £Competitive, • Location: Flexible, with a requirement to travel to Cardiff twice per month, • Contract Type: Permanent, • Travel: Some international travel required Ready to lead the future of analytical solutions? If you're excited about building customer-focused products that make a real impact in scientific workflows worldwide, we’d love to hear from you. Apply now or contact us to find out more.

Peacocks

Customer Marketing Executive

hace 9 días

Cardiff

Here at Peacocks, we are seeking an experienced Customer Marketing Executive to join our Marketing Dept. to drive the day-to-day operations of the new Peacocks Loyalty Programme. This role will suit someone who is creative, has good organisation skills and strong analytical skills and has a good knowledge of customer behaviours. Key Responsibilities & Objectives for the role: Drive Profitable Sales Growth through our Loyalty Scheme • Drive customer acquisition through Peacocks’ channels (website, social, in-store etc.), • Create & maintain a Loyalty Scheme activity plan that drives additional revenue, • Analyse performance, customer data, and market trends to drive decisions and optimize revenue generating activity, • Review ROI on all activity and provide regular stakeholder performance reports Great Experience for Our Customers • Use insight and feedback to continuously enhance the customer journey by identifying opportunities to improve engagement, retention and satisfaction through the loyalty programme, • Manage rewards to ensure they align with customer expectations and values. Communication • Create and maintain a clear communication plan., • Respond to feedback, work cross functionally to highlight, agree & embed process improvements., • Continually challenge ways of working by gathering feedback from competitors, customer groups and retail team Technical/Compliance Support • Deal with administrative tasks such as payments, data security and data governance, • Ensure all campaigns are legally compliant and on brand. Ensure the confidentiality, integrity and availability of information being held, accessed or processed, • Monitor the health of the customer database to ensure the data being used across the business is accurate Key experiences: • Good understanding of consumer behaviour and loyalty programme best practices, • Good stakeholder management and communication skills, • Enjoy working within a fast-paced, ever changing environment, • Previous retail or online / Ecommerce experience desirable Key Skills: • Excellent writing, editing and proofreading skills, • Good interpersonal and relationship-building skills to work with all other departments, • Confidence to influence and collaborate with senior leaders, • Strong analytical skills with the ability to interpret complex data and translate it into actionable strategies, • Excellent project management skills with a track record of managing multiple initiatives simultaneously, • Experience with Customer Relationship Management (CRM) systems and Loyalty platforms desirable

Peacocks

Social Media Executive

hace 7 días

Cardiff

Are you a fashion enthusiast with a flair for creativity? Join us and turn your ideas into impact. Here at Peacocks we have a fantastic opportunity for a Social Media Executive to join our Marketing department at our Head Office in Cardiff. With a rapidly growing Social Media community of 209k followers on Instagram, 220k on Facebook, and 18.8k on TikTok, we're looking for someone who’s ready to make a real impact. This exciting opportunity will allow you to grow your skills while playing a key role in shaping our online presence. This role will involve supporting the planning, scheduling and creation of engaging content across all social media platforms Day-to-day tasks include: • Plan, create, schedule, and publish engaging content across all social platforms (Instagram, TikTok, Facebook, X, YouTube, etc.)., • Create the content calendar and align with product drops, campaigns, and promotional activity., • Collaborate with the creative team to brief in assets, including stills, video, and UGC., • Track performance using platform insights and reporting tools to inform future strategy., • Work with influencers and content creators to amplify campaign reach., • Create UTM links for all influencer activity, • Stay on top of social trends, competitor activity, and new features to keep Peacocks ahead of the curve., • Support with paid social campaigns in collaboration with the digital marketing team., • Attend store visits, events, or shoots as needed to capture behind-the-scenes or live content., • Help manage UGC sourcing and permissions, ensuring content aligns with brand standards., • Work collaboratively with external agencies on content development, • Monitor and respond to customer feedback, comments and social media posts, • Research and identify relevant influencers within the target market based on audience demographics, product and campaign requirements & brand alignment Skills and Experience • 1+ years' experience in a social media role, ideally within retail or fashion., • Strong understanding of different social platforms and their respective audiences., • A creative eye and passion for visual storytelling., • Skilled in Canva, CapCut or similar tools., • Confident in writing copy in a tone that reflects the Peacocks brand.., • Highly organised, able to manage multiple projects and deadlines. Desirable but Not Essential • Experience with influencer outreach and campaign management., • Basic photography/videography and editing skills., • Knowledge of social scheduling tools

Totaco Ltd

Assistant Manager - Electrical Wholesale - Chester

hace 17 días

Cardiff

Key Responsibilities: Support the daily running of a busy and successful electrical wholesale branch Deliver excellent customer service to trade and contractor clients across the region Contribute to branch profitability through effective sales and operational support Lead by example, supporting

ESS

Area Chef Supervisor

hace 14 días

Cardiff

Area Chef Supervisor Location: Cardiff (covering 4 ESS sites in the region) Salary: Up to £27,700 per annum Contract: Monday - Friday Requirements: DBS check, Full UK Driving Licence & access to a vehicle We have an exciting new opportunity for an experienced Area Chef Supervisor to join our ESS team, supporting multiple sites across Cardiff and the surrounding area. About ESS (Part of Compass Group) At ESS, part of Compass Group UK & Ireland, we provide catering and support services to military, government, and energy sector workplaces. We fuel teams with fresh, nutritious meals that keep them performing at their very best. We're proud to play our part in supporting those who serve and protect. The Role We are looking for a talented and enthusiastic Area Chef Supervisor to oversee catering delivery across multiple ESS sites. You'll be responsible for maintaining high standards of food, safety, and service, while ensuring our teams are motivated and supported to deliver the best possible customer experience. Ambitious and hands-on, you'll lead by example, driving quality and consistency across all kitchens. With strong leadership skills and a flexible approach, you'll support site teams, manage compliance, and step in where needed to maintain...

Focus Resourcing Group Careers

Service Delivery Manager

hace 8 horas

Cardiff

Our superb client in Cardiff, a recognised leader in the IT Service Management sector, is seeking a dynamic.You will support the Director of Customer Success; ensuring the smooth delivery of IT services to key, blue chip customers, maintaining exceptional service and driving continual improvement.Yo

LexisNexis Risk Solutions

Associate Project Manager

hace 4 días

Cardiff

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, ___ About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About our Team: You will be part of a small team delivering inhouse projects in the UK. About the Role: We are looking for a Associate Project Manager to plan, monitor, and manage internal projects from initiation through completion. You will lead or coordinate project planning, resourcing, progress reporting, troubleshooting, and people management. You will ensure project results meet requirements regarding quality, reliability, schedule, and cost. Additionally, you will monitor performance and recommend schedule changes, cost adjustments, or resource additions. Responsibilities: • Lead and coordinate project activities, timelines, budgets, and resources., • Monitor and manage project risks, issues, and dependencies., • Ensure deliverables meet agreed quality standards and objectives., • Communicate clearly with stakeholders at all levels., • Prepare project updates, reports, and documentation to support decision-making., • Collaborate with internal teams and external partners to ensure smooth delivery., • Support project evaluation, benefits tracking, and closure., • Align with established project management practices and tools. Requirements: • Experience delivering projects or managing key project workstreams., • Ability to work effectively in cross-functional and matrixed teams., • Familiarity with project methodologies (e.g. Agile, PRINCE2, PMP) is helpful., • Comfortable using tools like MS Project, Jira, SharePoint, Power Automate, and Microsoft Copilot., • Exceptional organisational, planning, and communication skills., • Able to adapt to changing priorities and solve problems effectively., • Confident creating clear documentation, reports, and presentations. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

Creditsafe

Product Manager - API Specialist

hace 16 horas

Cardiff

Join our product team in the Cardiff office, we are looking for someone with extensive API working experience. You are expected, if successful, to work 50% of the week in the office. To be eligible to work our Hybrid working pattern you must be living within a 35 mile radius of the office. WHO ARE WE? Privately owned and independently minded, Creditsafe operates with the singular vision of powering business decisions. We do this by delivering valuable intelligence on customers, suppliers and potential buyers to corporates, public sector organisations and SMEs globally. Our journey began in 1997 in Oslo, Norway in 1997, with a revolutionary dream to make business information accessible to all. Twenty-five years later, we’ve not only realised this dream, changed the market for the better, made data intelligence accessible to all businesses big and small but most importantly, opened up new avenues of data intelligence for businesses with machine learning, AI and connected data. From risk management through to opportunity identification, our industry-leading solutions, power decisions for companies by turning their data into actionable insights that help them become stronger, grow faster and thrive. JOB PROFILE We are seeking a Product Manager to provide direction to our flagship Connect API. You will own the roadmap to develop our APIs and will need to make important prioritization decisions to meet current and future customer needs (including fit-for-use for LLMs). Key to the role will be working with the API Architect and development team to ensure we are building the right thing at the right time. You will work closely with engineering, product, marketing, sales and support teams and customers across the globe to ensure smooth product development, go-to-market and day-to-day customer experience. KEY DUTIES AND RESPONSIBILITIES • Champion the customer perspective, gathering feedback to inform API product decisions., • Own and prioritize the product roadmap to maximize business value and reduce delivery friction., • Partner with the API Architect to provide a clear, evolving product vision to align API development with customer and market needs., • Manage the development backlog, translating requirements into actionable user stories., • Collaborate across product, engineering, sales, and leadership to align priorities., • Ensure releases deliver customer value and are supported by effective go-to-market activities., • Develop deep expertise in your product area and support knowledge sharing., • Work with marketing to create go-to-market collateral and enablement materials. SKILLS AND QUALIFICATIONS • Proven experience as an API product manager, • Track record developing REST APIs and executing strategic roadmaps, • Strong verbal and written communication skills, adaptable to different audiences, • Understanding of Agile/Scrum product development practices, • Ability to align and influence multiple stakeholders, • Expertise in translating customer needs into clear product requirements and user stories (covering both functional and non-functional aspects), • Outcome-oriented mindset with innovative problem-solving abilities, • Critical thinking with the ability to identify root causes, evaluate alternatives, and make sound decisions with incomplete information, • Encourages healthy debate and curiosity within teams to reach optimal solutions, • Experience migrating customers from legacy APIs, • Passion for technology and data-driven business decisions, • Bachelor’s degree or equivalent experience BENEFITS • Competitive Salary., • Company Laptop supplied., • 25 Days Annual Leave (plus bank holidays)., • Hybrid working model., • Healthcare & Company Pension., • Cycle to work and Wellbeing Programme., • Global Company gatherings and events., • E-learning and excellent career progression opportunities.

Lumis Living

Student Accommodation Manager - Cardiff

hace 16 horas

Cardiff

About us Introducing Lumis, a premier student accommodation provider offering a unique blend of comfort, convenience, and community. With current locations in the vibrant cities of Cardiff and Leicester in the UK, Lumis is expanding its reach across Europe. In Austria, Lumis boasts two state-of-the-art sites, one nestled in the cultural hub of Graz, and the other in the enchanting city of Vienna. Further expanding its international footprint, Lumis proudly presents a contemporary residence in Leipzig, Germany, providing students with a home away from home. Excitingly, Lumis has its sights set on new horizons, with the construction of a dynamic student housing project underway in the heart of Dublin, Ireland. Additionally, a promising site in Portugal is in the pipeline, promising to bring the Lumis experience to even more students seeking modern, secure, and vibrant living spaces. Elevate your student living with Lumis - where every location is not just a place to stay, but a community to thrive in. Reporting structure: This position reports to the GM. The key stakeholders are: General Manager and Head of Operations. Job Overview: As an Accommodation Manager, you will support the smooth running of Lumis Living’s student accommodation in Cardiff. You will work closely with the General Manager to ensure the well-being of residents, maintain high standards of service, and oversee the day-to-day operations of the facility. The role demands excellent customer service skills, strong organisational abilities, and the capacity to manage multiple tasks efficiently in a dynamic, student-focused environment. About the role Resident Support: • Act as the first point of contact for students, providing support with queries, complaints, and general assistance., • Assist with the check-in and check-out processes, ensuring a smooth transition for residents., • Coordinate and promote community-building events and activities that enhance the student experience. Operational Management: • Support the General Manager in ensuring the building is well-maintained and health and safety regulations are adhered to., • Assist with managing maintenance requests and coordinating with contractors to ensure timely repairs., • Monitor and report on occupancy levels, ensuring efficient room allocation and rental income targets are met. Administrative Duties: • Handle incoming emails, phone calls, and queries related to student accommodation services., • Maintain accurate records of resident interactions, financial transactions, and property management systems., • Assist with financial processes, including rent collection and deposit management. Team Collaboration: Work closely with the on-site team, including housekeeping and maintenance staff, to ensure a high standard of service delivery. Provide feedback and support to junior staff as required. Qualifications and Experience: • Experience in property management, hospitality, or student accommodation preferred., • Strong communication and interpersonal skills., • Excellent organizational and problem-solving abilities., • Familiarity with property management software and basic financial processes., • Ability to work independently and as part of a team in a fast-paced environment. About you Desirable: • Knowledge of Cardiff's student housing market., • Discretionary bonus based on performance and KPI’s being met, • Opportunity for career development within Lumis Living, • Death in service insurance, • Virtual GP service, • Employee assistance programme, • GloSave shopping discount vouchers with top 100 retailers, • Eyecare vouchers, • 25 days annual vacation, increasing to 26 days after 3 years of continuous service, increasing by 1 day per year, capped to 28 days

Willmott Dixon

Senior Planner

hace 2 días

Cardiff

Willmott Dixon is looking to recruit a Senior Planner to support our preconstruction team in Wales. Working on a hybrid basis in the Cardiff office and at home. Reporting to the Senior Planning Manager the main role of a Senior Planner at Willmott Dixon is to deliver good quality programmes and associated work for tenders and projects during preconstruction. This role will support our construction projects throughout Wales and see you working on exciting projects valued between £10/£70m. The key responsibilities: • Ensure thorough planning with a focus on commercial acumen and buildability, • Create a clear tender planning report for the bid team, highlighting essential project planning elements., • Develop well-informed tender programmes with input from supply chain partners., • Produce straightforward tender plans and programs that demonstrate robust planning., • Play an active role in project presentations to both internal and external teams., • Encourage innovation and value engineering during tender preparation., • Provide clear program commentaries and planning method statements., • Always prioritise a customer-first approach. Essential and Desirable Criteria Essential • Onsite and preconstruction planning experience and the ability to produce accurate programmes using Asta Power Project., • Experience producing logistic plans and methodologies., • Proven experience of accurate programming and sequencing using quantities and output rates., • Experience of working with preconstruction, design, procurement and construction programmes., • An understanding of construction technology and methods including steel structures, concrete frames, timber frames etc., • The ability to interpret drawings, specifications, and other construction information., • A good understanding of site requirements in respect of setting up, preliminaries and temporary works., • Experience with NEC and JCT contract types Desirable • Knowledge of 4D planning principles & experience of producing 4D animations linked to the Gantt Chart., • Experience of managing external graphics providers in the production of logistics plans & animations. Why Willmott Dixon? In return for your hard work, we offer a competitive package that includes flexible benefits to fit your lifestyle and priorities. This includes an enhanced pension scheme, full private medical insurance, life assurance, enhanced parental leave, incentive bonus, motoring expenditure and home working allowance plus more. At Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in and we are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme. About Us With over 170 years of rich history, Willmott Dixon’s purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe’s 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development Click ___ to learn more about our award-winning Wales and West Construction team!

LexisNexis

Delivery Manager

hace 16 horas

Cardiff

Delivery Manager Cardiff (Hybrid – 1–2 days/week in office) About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, ___ About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About the team: You will be joining an existing team of delivery managers, each responsible for supporting their own product development squads and projects. The team is embedded in the daily life of the business working very closely with stakeholders and trusted by them to help steer delivery and ways of working. We are a close-knit team and meet daily to discuss issues and areas of common interest. About the role: LexisNexis Risk Solutions is seeking a passionate and collaborative Delivery Manager to manage value delivery and ensure successful outcomes for initiatives supported by our Cardiff-based Agile software development team. You will oversee multiple projects or products simultaneously, ensuring coordination and alignment across different teams or initiatives. The ideal candidate should demonstrate excellent communication and inclusive leadership skills, proven technical proficiency, a commitment to quality, a passion for business outcomes, a high level of emotional intelligence and personal and team accountability for all deliverables, communications, and overall performance. Alongside great soft skills and behaviors, you should have proficiency in governance, planning, process improvement and reporting. Responsibilities: • Support 2-3 cross-functional agile product development teams as they deliver features and complex capabilities – from planning stages through to delivery and ongoing iteration, • Work closely with your teams and dependent teams to identify and remove roadblocks, manage risks, whilst maintaining delivery momentum, • Work closely with the Software Development Lead and Product Owner to ensure that the teams remain closely synchronized and upcoming features are well planned, • Encourage a culture of team-driven decision making and commitment, • Maintain strong relationships with stakeholders and team members, fostering effective communication and collaboration, • Provide proactive visibility and effectively communicate delivery targets, commitments and progress, • Ensure timely use of project and technology tools to help drive accountability, • Ensure key metrics, resources and budgets are tracked and kept up to date, • Make recommendations for improvements to existing processes and procedures Requirements: • Demonstrable experience of Responsibilities section, • Proven experience in delivery project management within Agile environments., • Knowledge, & application of Scrum and/or Kanban frameworks., • Experience managing web-based application projects that offer both user-friendly interfaces and API access., • Excellent analytical and problem-solving skills, with the ability to simplify complex issues., • Comfortable operating in a fast-paced, evolving environment, managing multiple priorities., • Proven experience collaborating within matrixed or shared team environments., • Actively engaged in project and delivery management communities, contributing to best practices and continuous improvement. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

Greystone Consulting Group Ltd

Information Communication Technology Trainer

hace 2 días

Cardiff

Digital Learning Specialist / IT Trainer An exciting opportunity has arisen with our client, for a Digital Learning Specialist / IT Trainer in South Wales. This role involves collaborating with educators to create engaging and effective digital content, utilising the latest technologies to facilitate learning and development. The specialist is also responsible for evaluating the effectiveness of digital programs and making data-driven decisions to ensure the continuous improvement of programmes and content. Key Responsibilities: • Deliver exceptional digital learning experiences for education and business customers., • Deliver a range of in person digital skills training programmes to customers of varying confidence/competence., • Develop engaging learning content for digital skills delivery, ensuring it is tailored and contextualised according to customer/sector/needs., • Contribute to the design and development of eLearning content for internal products/learning management systems., • Contribute to the design and development of eLearning content for customers, aligned to their individual learning needs., • Design and deliver engaging digital learning content tailored to a variety of learning styles and needs., • Evaluate and integrate new technologies and digital resources to support learning objectives., • Provide training and support to education and business customers in the effective use of digital learning tools., • Monitor and report on the effectiveness of digital learning programs, using learner and employer feedback to inform future change., • Stay abreast of emerging trends in e-learning and educational technology, recommending enhancements to current practices., • Collaborate with technical teams to ensure the smooth operation and accessibility of digital learning platforms., • Advocate for digital literacy and the ethical use of technology in learning environments., • Advocate for the transformative power of digital learning, both within the organisation and in the broader educational community. Personal Qualities: • Enthusiastically pursue personal and professional development, • Ability to express ideas succinctly and clearly, both verbally and through written work, • Passionate about achieving high levels of excellence in education, learning and development, • Able to demonstrate a clear commitment to high standards and the ability to drive continuous improvement, • Highly professional and motivated with high levels of commitment and confidentiality, • Self-motivated, with the ability to work proactively using own initiative, • Ability to establish good working relationships with a wide range of people including senior staff, • Ability to prioritise work and manage competing demands, • Ability to work as part of a team Essential Criteria: • Occupational competence in the education/learning and development and/or skills sector, • Demonstrable experience and evidence of creating engaging eLearning content, • Demonstrable experience of training/skills delivery, • Exceptional digital competence, ideally across Microsoft, Google, and Apple solutions, • Ability to work collaboratively in cross-functional teams, • Strong administration ability with a keen eye for detail, • Highly organised and punctual, • TAQA qualified or equivalent, • Ability to react flexibly under pressure and to work to tight deadlines, • Full driving licence, willing to travel across South Wales Desirable Criteria: • EWC registered, • Relevant teaching qualification, • Certifications in relevant areas e.g. Certified Trainer Status (Google/Microsoft/Apple), • Knowledge of Work Based Learning operating model, • Welsh speaker Package: Great salary and package on offer. Please get in touch to discuss. Please apply within or contact Ash from Greystone Consulting Group to discuss further. Telephone: 02921 880 588 Email:

Sigma 3 Kitchens Ltd

Kitchen Designer

hace 5 días

Cardiff

About Us Sigma 3 (Kitchens) Ltd – Established in 1975. Sigma 3 is a leading manufacturer and retailer of quality kitchens & bedrooms. Sigma 3 has 6 of its own Retail Showrooms across South Wales and England. We serve a large number of independent trade and builder accounts and pride ourselves in a quality product and a quality service. Our brand of kitchen furniture, called Masterclass Kitchens, is sold by independent kitchen specialists across the country. We are looking for a driven and enthusiastic Kitchen Designer with the ability to both inspire our customers with exceptional designs and pass on quality files to colleagues. The ability to form friendly relationships with customers is vital as is the requirement to quickly develop your product, systems and design knowledge to deliver a professional service. We are aiming for significant growth from our showrooms in the next few years and we expect the Design team in store to be a key driver of the growth. Location: Culverhouse Cross, Cardiff, plus travel to customers Behaviours • Effective Planner & Communicator: Excellent organisational and communication skills are essential to coordinate all aspects of the installation process., • Customer-Focused: A strong ability to understand, empathise with, and respond to the unique needs of our retail customers., • Problem Solver: Demonstrates strong negotiation and problem-solving skills, with the resilience and initiative to handle unexpected challenges., • Attention to Detail: Meticulous in managing details and absorbing product information to ensure precise execution., • Proactive & Positive Attitude: Brings a “can-do” approach, working with a high level of work ethic and dedication. Responsibilities • Effectively engaging with consumers and trade professionals.to achieve targeted sales figures., • Drive recommendation business from your existing client base., • Ensure service levels meet the company’s requirements., • Seek out new business opportunities and proactively find areas of future business growth., • Design to the customers brief and sell kitchens and bedrooms to the complete satisfaction of our customers., • To develop a working knowledge of the process from lead to measure to design to survey and to fit as quickly as possible and develop a working knowledge of the installation process., • To become competent in the various IT systems we operate with on the Design side of the Business, • To become proficient at all showroom processes and documentation and to take personal ownership of the quality of all information passed to fellow team members later in the process., • To encourage and develop a high conversion of real kitchens for use by the marketing team., • To meet or exceed target conversion rates., • To develop an intimate knowledge of our furniture, its features and benefits and how to sell it compared to competition offers., • To develop an intimate knowledge of our appliance, accessories and worktops offer., • To meet and greet walk in customers and correctly demonstrate the product and record lead details in the relevant manner., • Visit the customer at their home address to undertake the measure, • Establish technical information (i.e. location of stop-tap, gas and electric mains), • Build rapport with customer, • Book the presentation of the design, • Prepare for the presentation on return to the showroom, • Design within customer budget, • Engage with customers in the showroom initially to develop new sales opportunities as well as during the design process to secure the orders for the business, • Develop relationships with local builders and architects to support future sales opportunities., • Complete a check on every customer order (including feedback and changes) before it is passed to the Installation Team for processing., • Create high quality customer files to help the Installation Team manage the installation effectively. Skills and Experience • Design and Sales Experience: Previous kitchen industry experience, is highly desirable., • Customer-Facing Industry Expertise: Strong commercial acumen with experience working in a customer-facing environment, ideally in retail or home improvement sectors., • CAD Design Experience: Familiarity with CAD software is advantageous, although training will be provided., • Problem-Solving Skills: Proven ability to identify and resolve issues swiftly and efficiently, ensuring smooth project delivery., • Technical Competency: Strong numeracy, literacy, and IT skills to manage administrative tasks and communicate effectively with customers and teams., • Driving License: A full UK driving licence is required, as travel to customer homes is an essential part of the role. Mileage for business purposes will be reimbursed. Why Join Us? As a valued member of our team, you'll be joining a dynamic and forward-thinking company where customer satisfaction is at the heart of everything we do. We offer ongoing training, opportunities for personal growth, and a supportive working environment. This is a great opportunity to be part of a business that values your contribution and will support your professional development. Benefits • The rare opportunity to work for the largest manufacturer of kitchens in Wales with an enviable reputation for quality and service built over 50 years of trading. We have exciting plans to take this well-established business to new levels., • This is NOT just a job – it’s a career development opportunity within an established team and to be a part of Company growth plans., • It is the intention of the business to grow the individual’s earnings alongside profitable sales, • Competitive basic salary of up to £25,250 plus benefits package with a realistic opportunity to earn an OTE between £41,000 and £71,000 based on sales performance., • Up to 25 days holiday + bank holidays with length of service (starting at 20 days and rising by 1 day per year with length of service), • Pension, • PHI (this is an incapacity benefit), • Life insurance, • Access to Health & Wellbeing benefits/app inclusive of an 24/7 Employee Assistance Programme (EAP), • Death in Service/Life Assurance benefit, • Company contractual sick pay, • Employee Discount scheme for friends & family! For more information regarding this role or to submit your application - please contact our HR team at .

100% IT Recruitment Ltd

1st Line Support Analyst

hace 5 días

Cardiff

This is a fantastic opportunity for you, a 1st Line Support Analyst with a passion for IT and a genuine love of problem solving and customer care. You'll be encouraged and supported to develop your skills, with clear opportunities to move into 2nd and 3rd Line support as you grow. Previous IT servic

Pertemps Managed Solutions

Welsh Speaking Customer Service

hace 7 días

Cardiff

Welsh Speaking Customer Service Advisor Cardiff (hybrid) | £15.04 per hour | 37 hours per week | Until 31st March 2026 Join our public sector client as a Welsh Speaking Customer Service Advisor and become a key part of their Contact Centre team. You’ll deliver high-quality support across phone, email, and social media, ensuring every customer receives a professional and positive experience. What you’ll do: Handle a wide range of enquiries and transactions Deliver excellent service across multiple channels Support continuous improvement in customer service What you’ll need: Fluent Welsh speaker with strong communication skills Experience in a customer-facing, multi-channel environment Confident using CRM systems and Microsoft applications

Superdrug

Salon Manager

hace 3 días

Cardiff

Job Title: Salon Manager Location: St Davids Cardiff Hours: 39 hours per week Salary: £35,500 per hour Beauty Studio at Superdrug We currently have 9 beautiful fully functioning Hair & Beauty Salons with plans to open many more, we offer treatments from Hair & Barbering, brows to nails to Lashes and have partnered with professional brands such as Orly, Studex, Lash Perfect, Eyelash Emporium & Schwarzkopf. What’s in it for you? Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver that Superdrug feeling! In return we give you: • A competitive salary, • 28 days holiday, • Earn a bonus of up to 25% of your salary, • Amazing discounts - Up to 30% discount at Superdrug for you and a nominated friend, complimentary hair & nail treatments, and competitions throughout the year – prizes include photoshoot attendance (model preparation), ORLY hampers, Love2Shop vouchers and team nights out, • Enhanced maternity/paternity/shared parental/adoption\n leave, company sick pay and pregnancy loss and support The Role As well as working as a Senior Stylist, the role includes leading the team and operations. The services on offer include, brow and lash treatments, manicures, pedicures, lash extensions, spray tanning and full hair salon and barbering services. • Manage the studio team to provide an excellent service to customers within the Beauty Studio environment., • Team management including performance, rotas and training for the team (approximately 15 stylists/barbers/beauty therapists)., • Ensuring that customers are welcomed and leave with “That Superdrug Feeling” and deal professionally with all customer queries and complaints., • Encouraging the team to upsell to customers in the Superdrug store and create interest in the rest of the Beauty Studio zone., • Take ownership for the ordering and management of salon stock., • NVQ level 3 minimum and ideally up to NVQ level 4 in hairdressing, • Have Outstanding communication skills and previous management experience, • Established background in hair dressing, barbering or beauty therapy.

SSR Contract & Technical

Remote Field Engineer

hace 13 días

Thornhill

Job Description\n \nThis is an exciting opportunity for a motivated individual to join our fast paced and diverse team. If you love interacting with people, learning and sharing your knowledge with others, then joining the company offers a wealth of experience, with the support of a creative and friendly atmosphere.\n \nResponsibilities & Duties:\n\nPlanned preventative maintenance of gas detection equipment\nInstallation, service and remedial repair of gas detection equipment\nYou will take part in any training as required to allow you to complete your job.\nPromoting areas that will be beneficial for the company.\nYou will be available to visit customers sites as required and will be responsible to follow the customers health and safety requirements as required.\nYou will ensure that company vehicles are clean and presentable at all times.\nYou will ensure that your work area is clear and cleaned at the end of every day.\nYou will be allocated adhoc responsibilities as required as directed by management.\nInstallation, commissioning and service of fixed gas detection systems. \nRequirements:\n\nA high standard of spoken and written English.\nIT literate with accurate keyboard skills.\nAn excellent eye for detail, with good written communication skills, spelling, grammar & punctuation.\nGreat listening skills.\nPositive and helpful attitude.\nEnthusiastic & positive team members\nDesire to succeed and progress within our organisation.\nExperience in a customer service environment is essential.\nExperience installing various equipment, cable containment\nA technical qualification\nPrevious experience with alarm systems, BMS or low voltage electrical.\nElectrical qualifications to be confirmed. \nBenefits:\n\n25 days holiday, in addition to bank holidays.\nGreat career progression.\nOn-going staff training

Iceland

Retail Shift Supervisor

hace 11 días

Cardiff

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. \n We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business. \n As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a 2 supplement for every hour that you shift manage the store. \n Key responsibilities include: \n Maximise profit: \n \n • Have a clear focus on delivering great availability for your customers.\n, • Play an active role in your store to sell a 1 & save a 1 to help drive sales.\n, • Proactively support and work with the Talking Shop Rep in your store.\n, • Support team engagement in your store.\n, • Play a part in creating an inclusive culture where everyone can be their best.\n, • Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.\n, • A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.\n, • Follow and implement all cash handling and security policies & processes.\n, • Love your customers by being approachable.\n, • Look after our own by being respectful.\n, • Work together by being enthusiastic.\n, • Hate waste by taking action.\n, • Proven experience in a retail management or supervisory role.\n, • Communicates effectively with every colleague to deliver store tasks first time, every time.\n, • Plans and organises the shift, using every member of the team.\n, • Provides balanced feedback when needed to improve the performance of every colleague.\n, • 15% discount in all Iceland and The Food Warehouse stores.\n, • 28 days holiday (including Bank Holidays).\n, • Christmas vouchers increasing with length of service.\n, • Refer a Friend scheme.\n, • Christmas saving schemes.\n, • Long service awards.\n, • Option to join a healthcare plan.\n, • Grocery Aid for free and confidential financial, emotional and practical support.\n, • Clear career pathways with opportunities for development and progression.\n

Iceland

Shift Manager - Hourly management bonus for every shift managed

hace 11 días

Cardiff

Iceland

Store Operations Leader

hace 11 días

Cardiff

Digital Waffle

IT Support Technician - MSP

hace 7 días

Cardiff

Job Title: IT Technician (Previous experience working within a Managed Service Provider MSP environment is essential.) Salary: £25,000 to £30,000 Location Cardiff - Hybrid I'm working with a well-established, employee-focused IT provider that's growing rapidly and looking to add an experienced IT/Cloud Technician to their busy Helpdesk Team . You'll be joining a collaborative environment where knowledge sharing, professional development, and technical growth are genuinely encouraged. No two days are the same - you'll be supporting a wide range of clients across various sectors, working with the latest tech, and developing your expertise in a fast-paced, supportive setting. Key Benefits: Hybrid working model £25,000 - £30,000 salary (depending on experience) Structured career progression and training support Profit-related bonus scheme Life cover, 24/7 GP access, and wellbeing support Company pension and free parking Regular team events and a positive, people-first culture What You'll Be Doing Providing remote and telephone IT support to a diverse client base Troubleshooting software and hardware issues efficiently Managing and maintaining Microsoft 365 environments Installing, configuring, and maintaining PC hardware and peripherals Delivering high-quality customer service with clear, professional communication What We're Looking For Previous experience in a Helpdesk or IT Support role (remote/telephone) Solid understanding of Microsoft Desktop and Server Operating Systems Experience with Microsoft 365 administration and troubleshooting Confident with PC setup, configuration, and fault diagnosis Excellent communication skills and a proactive, hands-on attitude Desirable: IT certifications such as CompTIA , MCP , or equivalent (or working towards them) If you are interested, apply directly or email your CV

Pertemps TM

Static Cleaner

hace 22 días

Cardiff

Job Advert: Static Cleaner Location: Cardiff Employment Type: Temporary (Agency Workers) Number of Positions: 1 Start Date: 3 November 2025 Duration: 13 Weeks (until 2 February 2026) Hours: 18.5 hours per week (Monday to Friday, 09:00 - 17:00, flexible) Salary: Competitive PAYE: £12.21 per hour | Umbrella: £15.77 per hour Are you a reliable and detail-oriented individual ready to make a difference? NRW People is thrilled to offer an exciting temporary Static Cleaner role in Cardiff with travel to static blocks of flats across the city. Starting 3 November 2025, this 13-week position covers a vacant post, offering a chance to deliver high-quality cleaning in a supportive community setting. What You’ll Do: Provide top-notch cleaning of communal areas in static blocks of flats, following strict health and safety procedures. Risk assess work areas, report repairs, and liaise with the Caretaking Supervisor on operational or tenancy issues. Ensure customer satisfaction with excellent service, documenting work to support management and achieve BICSc training standards. Work 18.5 hours weekly (09:00 - 17:00), adapting to various locations across Cardiff. What We’re Looking For: A trustworthy individual with a commitment to safety and customer care (training provided, including BICSc standards). Ability to work part-time (18.5 hours) and travel to different flat blocks in Cardiff. Candidates must reside within a reasonable commuting distance to Cardiff. Essential Requirements: Eligibility to work in the UK. Matrix Right to Work Form (to be submitted with application). 3 years of references (to be submitted with application). Criminal Convictions Declaration (to be submitted with application). Proof of Approval (to be submitted with order). DBS check on the Update Service (required, to be submitted with application). Why Join Us? This role offers a rewarding opportunity to enhance Cardiff’s communal spaces, with competitive pay and a flexible schedule. Based at County Hall, you’ll join a dedicated team and contribute to a cleaner, safer community! How to Apply: Ready to shine in Cardiff? Submit your CV, Matrix Right to Work Form, 3 years of references, Criminal Convictions Declaration, and DBS check (Update Service) to NRW People today! Contact us at 01443 230222 or visit for more details. Don’t miss this opportunity to join a dedicated team – apply now! NRW People - Connecting Talent With Opportunity

MAX SPIELMANN

Cardiff Relief

hace 6 días

Cardiff

Sales Assistant for Max Spielmann, a Service Based Retail Company Location: Cardiff and in and around surrounding area. Job Type: Permanent Full Time Must have : hold a full UK Driving Licence with Access to a Vehicle Pay: Starting at £25,480 per annum increasing to £25,584 per annum following a successful trial period. You also have opportunity to earn uncapped weekly bonus. Job description- Have you been looking for a new career after working in retail or hospitality? If so, an exciting opportunity has arisen to join Max Spielmann part of Timpson group, a successful high street service retailer. We are looking for people with great personalities who are experienced in any previous client-driven roles that are interested in trying something different, exciting, and new. We provide full training to our colleagues so no experience necessary. Your day would see you using your initiative to complete various photographic services (e.g. prints, canvases, portraits, frames, photo gifts, Photoshop) for our customers. We offer excellent benefits including. Mileage allowance Free holiday homes Achievable uncapped bonus The day off for your birthday in additional to your holidays Paid day off for a child's first day at school Annual salary reviews Regular social events Excellent promotion prospects (we promote from within too, so you can go as far as you wish. All of our most successful colleagues started the same way that you are!) Our services are as diverse and interesting as our amazing colleagues, we recruit from all walks of life, all genders, and ages, and offer the support needed to carry you through a successful and rewarding career. You generate the "buzz" of a busy, vibrant retail business and we show you how to excel! Some of the things you need to start your new career are the drive to succeed, look smart and have a great personality with excellent communication skills. On joining, you will receive training in all our services plus management and customer service training. full time 40 hours over 5 days including weekends with some overtime available when trained. We look forward to meeting you.

Iceland

Shift Manager

hace 20 días

Cardiff

Trabajos customer support en CardiffCrear alertas

Búsquedas de empleo más populares en Cardiff

Lugares de trabajo customer support más populares