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Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? • Up to £27,976.00 annual salary (monthly pay), • HYBRID working options - save on commuting costs with only 2 day’s in the office each week., • We invest in training and give you all the tools you need to succeed, • Work with experienced, supportive colleagues in a fast paced environment where all ideas matter, • We’re committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! _ Details • Start date: TBC, • Location: Natwest, Newtownards, • Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Mon - Sun, • Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor • We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times, • You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them, • We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: • Supporting the bank’s way of working to help as many customers as possible, • Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business, • Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored, • Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We’re also looking for you to demonstrate: • Excellent communication skills, both verbal and written, • A background of working within a regulatory environment, • Good technology skills with the ability to use Microsoft Office, • A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities Create, oversee, and drive a culture of safety and wellbeing Analyse and implement changes to keep quality and productivity at a consistently high level Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work collaboratively with management-level colleagues to standardise shift practices A day in the life You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers. • A degree, • Relevant experience in people management, • Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership, • Relevant experience in using data or anecdotal evidence to influence business decisions, • Advanced proficiency in verbal and written English and local language, • Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you., • Experience working with Lean, Six Sigma and Kaizen techniques, • Experience working in another logistics environment, • Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n As a Senior Business Analyst in Kainos, you will be responsible for ensuring that your team has a good understanding of business needs so that our customer solutions meet the needs of them and their users. You will be responsible for articulating problems and processes in ways understood by all stakeholders - both business and technical, and for facilitating the analysis and design of cost-effective software solutions that impact users worldwide. Minimum Requirements: \n\n • \n Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role in a consulting environment is a must-have) \n\n • \n UK public sector experience \n\n • Extensive experience in a relevant commercial or technical environment\n, • Broad business and technology understanding and a proven awareness of industry trends\n, • Proficient in stakeholder management, sensitive to the needs of each stakeholder yet comfortable to challenge where appropriate\n, • Excellent user story creation skills, articulating the business needs in a format that is easily consumable by the scrum team (2 years, backlog management, refinement sessions, customers pre-sales, requirements, and priorities and value) talk to end users\n, • Strong business process modelling skills, capturing existing processes, designing new processes and presenting processes to achieve buy-in\n, • Competent facilitator of small groups to achieve focused outcomes. (dev teams, product approval committee, delivery manager\n, • Highly effective at translating business requirements into cost-effective functional requirements\n, • Good commercial awareness, always delivering within project constraints\n, • A strong understanding of Agile and Waterfall Project Management delivery methodologies\n, • Able to work flexibly and to tight deadlines\n, • We all work in teams here in Kainos – a proven ability of strong team skills, including working in a multi-disciplinary team is crucial\n, • Good verbal and written communication skills, with the ability to communicate with a variety of stakeholders\n\n Desirable: \n\n • Experience of software development or related problem-solving discipline\n, • Experience of working on client site, delivering high-quality digital products. Stakeholder management experience\n, • We are passionate about developing people – a demonstrated ability in managing, mentoring and coaching members of your team and wider community is important\n, • Experience mentoring customer on good story writing techniques\n, • Agile and waterfall project experience across a range of methodologies (across a range of methodologies and frameworks (e.g. waterfall, scrum, Kanban, etc.)\n, • Active participant in communities of interest (e.g. online groups, speaking at conferences etc.)\n\n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n As a Lead EDM Support Consultant, you’ll be part of a collaborative and fast-paced support team delivering post-deployment services and ongoing support to our global EDM customers. The team environment is built around shared ownership, continuous learning, and supporting one another while managing customer interactions, system updates, and issue resolution in line with agreed SLAs. \n This role blends customer-facing consulting with hands-on solution support, giving you exposure to real-world challenges across a diverse client base. You’ll work closely with customers to understand their needs, investigate and troubleshoot issues, and provide clear, pragmatic solutions, while also collaborating with internal teams such as product, engineering, and delivery. You’ll take ownership of support requests end-to-end, balancing responsiveness with quality and helping customers get ongoing value from their EDM solution. \n Beyond day-to-day support, you’ll contribute to knowledge sharing, process improvement, and the evolution of the EDM support offering, helping shape how the team operates as it scales. The support environment at Kainos values curiosity, accountability, and teamwork, offering opportunities to grow your technical skills, deepen your Workday expertise, and make a tangible impact for both customers and colleagues \n Key Responsibilities \n\n • Provide configuration, troubleshooting, and advisory EDM support to customers post-deployment. \n, • Deliver services within agreed SLAs, ensuring high customer satisfaction. \n, • Manage and prioritise incoming requests, identifying root causes and resolving issues effectively. \n, • Manage Team Utilization and ensuring support Consultants maintain efficiency and remain effective. \n, • Maintaining regular 1-1s with support team consultants and acting as first point of contact for work or personal concerns. \n, • Ensuring Support Team consultants are supported in achieving departmental goals, KPI’s and OKR’s \n, • Maintaining regular 1-1s with support team consultants and acting as first point of contact for an work or personal concerns. \n, • Support recurring releases and deployments, helping customers adopt new features and updates. \n, • Work collaboratively across internal Support Teams. \n, • Contribute to knowledge base development to support internal learning and customer self-service by documenting complex troubleshooting steps and solutions. \n, • Working with Service Managers to ensure compliance with data security, privacy, and governance standards in all configurations and processes. \n, • Help support Service Managers with customer transfers into Live-Support \n, • Serve as a point of contact for supporting Service Managers in handling and resolving customer escalations. \n\n Minimum (Essential) Requirements: \n\n • Very Strong customer focus and some experience in a customer-facing role, consulting environment. Willing to understand customer needs and build relationships. Able to understand when to escalate issues when appropriate.\n, • Very strong understanding of Workday products either/or HCM/Financials/Payroll as well as any specialist Capability. \n, • Ability to manage competing priorities and resolve issues independently. \n, • Clear and effective communicator, able to communicate with customers and colleagues with credibility and empathy, including in a remote working situation. \n, • Capable of working within (remote) teams and alongside customers, as well as on your individual tasks with no supervision \n, • Able to apply all relevant standards and procedures to your own work, maintaining high quality, accuracy and attention to detail. \n, • A proactive, solutions-oriented mindset, with a desire to continuously learn and grow. \n, • Aware of the importance of confidentiality and non-disclosure policies and/or agreements and always ensures security of information. \n, • Very strong sense of commerciality and a strong holistic view of EDM \n, • Strong desire to mentor others and able to give both positive and constructive feedback to others. \n\n Desirable Skills \n\n • Workday certification in HCM, Payroll, or Financials. \n, • Awareness of ITIL, ISO20000 principles and best practices \n, • Experience with JIRA Service Desk \n, • Experience in a Support environment or post deployment services \n\n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n Main Purpose of the Role & Responsibilities in the Business \n As a Workday HCM Lead within our new EU Pay Transparency team, you will play a pivotal role in building and shaping one of the most important new service areas within our Services Business Unit. With EU legislation driving immediate demand, this is an area of high growth and strategic importance and you will be at the forefront of establishing and scaling the capability. \n You’ll bring a proactive, hands-on mindset, stepping forward decisively to solve complex challenges, inspire confidence with clients, and drive forward new ways of working. You will be fully accountable for the quality and impact of our Pay Transparency solutions, ensuring we deliver compliance, value, and adoption for our clients. \n You will: \n\n • \n Lead PTA engagements end-to-end with a calm, accountable approach, setting direction and taking ownership for outcomes. \n\n\n\n • \n Provide best-in-class consultancy to customers on their Pay Transparency objectives, helping them translate regulatory requirements into a clear strategy and practical roadmap. \n\n\n\n • \n Build trusted relationships with senior client stakeholders, communicating clearly and handling sensitive topics with professionalism and discretion. \n\n\n\n • \n Bring structure to ambiguity by clarifying scope, priorities, assumptions, and risks, and keeping delivery focused on what matters most. \n\n\n\n • \n Lead cross-functional teams, creating alignment across functional, technical, and customer stakeholders to deliver end-to-end outcomes. \n\n\n\n • \n Champion high standards in governance, quality, and delivery discipline, particularly where confidentiality and compliance expectations are high. \n\n\n\n • \n Support shaping and pre-sales activity by helping define scope, approach, and delivery plans that set engagements up for success. \n\n\n\n • \n Grow the team and the service through coaching, knowledge sharing, reusable assets, and a commercial mindset focused on long-term client value. \n\n\n What we are looking for: \n\n • \n Significant experience leading large-scale Workday HCM implementations in a senior functional role. \n\n\n\n • \n Exposure to Compensation and Advanced Compensation. Workday certification in Compensation or Advanced Compensation is highly desirable. \n\n\n\n • \n A background in Total Reward is desirable but not mandatory. \n\n\n\n • \n Strong client leadership and stakeholder management skills, with confidence presenting complex topics to senior audiences. \n\n\n\n • \n Excellent communication skills, able to distil complexity into clear decisions and actionable plans. \n\n\n\n • \n Comfortable working with reporting, data, integration, and security specialists, asking the right questions and making informed trade-offs. \n\n\n\n • \n Commercial awareness and delivery discipline, including shaping work, managing priorities, and focusing on quality outcomes. \n\n\n\n • \n Willingness to travel to customer sites within the region as required. \n\n\n Nice to have: \n\n • \n Workday certifications beyond core HCM, or exposure to specialist areas such as Prism Analytics/Reporting, Integrations, Extend, or security configuration. \n\n\n\n • \n Experience supporting data readiness for analytics solutions, including working with multiple data sources, validation, and data loading approaches. \n\n\n\n • \n Experience working on pay equity, gender pay gap reporting, or transparency legislation. \n\n\n\n • \n Experience building new service lines or practices within a consulting environment. \n\n\n People Management \n Where you have direct reports, your responsibilities will include: \n\n • \n Setting clear goals, reviewing performance, and supporting development through regular coaching and feedback. \n\n\n\n • \n Supporting career growth, skills development, and training pathways for consultants within the Pay Transparency team. \n\n\n\n • \n Contributing to recruitment, team shaping, and workforce planning to grow and sustain capability. \n\n\n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: \n As a Workday Prism Consultant (Consultant) in Kainos, you’ll be a key part of the team, to implement and configure enterprise-scale Workday solutions for our global customer base, specializing in gathering and transforming the customer’s organizational and employee data prior to loading in to the Workday tenants. \n You will build relationships with our customers to understand their data needs, leading the delivery of solutions around their data that are aligned to their needs, fit for purpose and commercially viable. You’ll work closely with other functional team leads and stakeholders to keep implementation flowing, and you’ll lead the data workstream on these implementations. What we are looking for: \n • Workday HCM or Financials Certified, or experience with other similar HCM/ ERP systems \n • Workday Prism experience, • Strong knowledge and experience in data analysis, manipulation, reporting and formatting, • Excellent knowledge of Excel, • Exceptional attention to detail and accuracy, with the ability to spot errors and inconsistencies in large data sets, • Broad business and technology understanding and a good awareness of industry trends, • Ability to work to tight deadlines and make sensible decisions under pressure taking a balanced view of Customer demands and Kainos commercials, • Commercial understanding of utilisation within a services organisation and the importance of these targets, • Able to rotate through various Workday delivery services, specifically Consulting and Application Management Services, • Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required) Nice to have: \n • Some understanding and appreciation for different data formatting characteristics across jurisdictions and countries, to suit our global customer base \n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n Main purpose of the role & responsibilities in the business: \n At Kainos, we provide innovative and creative products designed to help Workday customers reduce risk and maximize their Workday investment. Our solutions include Workday testing, compliance, data masking, and document management. As a business with a proven record of year-on-year growth and over 500 customers we have multiple exciting opportunities for Product Owners across each of our growth products. \n As a Product Owner at Kainos, you will play a key role in shaping the future of our market leading Workday solutions. You'll own the product backlog across one or more functional areas, ensuring we stay at the forefront of the industry. This means you'll gather and prioritize product and customer requirements, and work closely with our top-notch development, sales, pre-sales, marketing, and professional services teams to surpass customer satisfaction goals and maintain our leading market position. \n Your passion for product management will shine through in everything you do. You will relish the challenge of solving complex problems and experience the thrill of seeing your products flourish and make a real difference. This is your chance to make a significant impact and leave your mark on our products and services during this exciting growth phase. As a result you will have ample opportunities to advance into senior roles within the Workday Products business or the wider Kainos organisation. Join us at Kainos and be part of a dynamic team that is shaping the future with innovative and impactful products. \n You will be responsible for: \n\n • \n Understanding customer needs, personas and why they engage with your product. \n\n • \n Becoming an expert in the problems we solve for and “why” they matter. \n\n • \n Running structured workshops with customers and internal stakeholders. \n\n • \n Defining and building solutions to address customer needs. \n\n • \n Defining the benefits your solutions deliver and how to measure success. \n\n • \n Know your competition and how to stay ahead of them. \n\n • \n Launching products and features including organising and enabling internal teams such as delivery, pre-sales, onboarding to maximise impact etc. \n\n • \n Supporting Roadmap Delivery and the product backlog; \n\n • \n Creating actionable user stories for development teams. \n\n • \n Supporting the prioritision of the backlog to ensure goals are met. \n\n • \n Identifying and measuring the success criteria for each delivered feature. \n\n • \n Defining and communicating release acceptance criteria for each product feature, including the criteria for MVP. \n\n • \n Measuring, tracking and improving non-functional aspects of the product. \n\n\n\n • \n As required, stepping in to support sales efforts with product demos and customer discussions on more technical aspects of the product. \n\n\n Minimum (essential) requirements: \n\n • \n Demonstrable experience and capability to successfully carry out the key elements of the Product Owner role or experience of leading and architecting Workday based solutions \n\n • \n Demonstrable experience of delivering as part of an agile team. This should include excellent user story creation skills, articulating the business needs in a format that is easily consumable by the scrum team \n\n • \n Excellent communication skills are vital. You’ll need to be a persuasive and effective communicator with strong negotiating skills. It’s not only about talking, you’ll need to be able to listen, understand, and build on other’s viewpoints. \n\n • \n You will have an enthusiasm for new technologies and innovation and be prepared to take advantage of the flexibility provided to challenge and be proactive in bringing new ideas to how we work and to the product roadmap. \n\n • \n You will need an eye for detail, particularly to interpret supplied information and understand sources and challenge where necessary. \n\n • \n Comfort and ability to engage with customers (including internal) to understand requirements, and support functional or technical product discussions. \n\n\n Desirable: \n\n • \n Prior Workday implementation or management \n\n • \n Experience with Product Management in a Workday context \n\n\n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n As a Workday Absence Consultant- Post-Deployment at Kainos, you will be responsible for implementing and configuring enterprise-scale Workday solutions for our global customer base, with a focus on Absence. \n You’ll collaborate closely with team members while also working independently to manage your own workload. Your ability to understand customer requirements and translate them into effective, tailored Workday solutions will be key to your success. \n Key Responsibilities: \n -Lead post-deployment activities for Workday Absence implementations. \n -Configure and optimize Workday solutions based on customer needs. -Collaborate with internal teams and clients to ensure successful delivery. -Provide expert guidance and support in Absence modules. -Contribute to continuous improvement initiatives within Kainos' Workday practice. \n What we are looking for: \n -Workday Certifications: Must hold Workday HCM and Absence certifications. -Workday Expertise: Strong understanding of Workday HCM, with deep expertise in Absence. -Experience: Minimum of 3 years in the Workday ecosystem. -Customer Focus: Proven experience in a customer-facing consulting role, with the ability to build strong relationships and manage escalations effectively. -Communication: Clear, credible, and empathetic communicator, comfortable engaging with stakeholders in both in-person and remote settings. -Commercial Awareness: Solid understanding of project dynamics and business context. -Autonomy: Capable of managing individual tasks independently and contributing effectively to remote teams. -Consulting Skills: Skilled in presenting, facilitating workshops, and explaining solutions to clients. -Quality & Detail: Committed to high standards, accuracy, and attention to detail. -Confidentiality: Understands and adheres to confidentiality and non-disclosure policies. -Strategic Awareness: Understands company strategy and aligns work to support it. -Continuous Improvement: Proactively identifies and suggests improvements to tools and processes. -Learning Mindset: Willing to deepen knowledge in areas such as international regulatory requirements. -Flexibility: Able to rotate across Workday delivery services, including Consulting and Application Management Services. \n Nice to have: \n -Additional Workday certifications in other functional areas (ideally including Workday Learning). -Professional qualifications relevant to your area of expertise. -Prior experience in a post-deployment Workday environment. \n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n At Kainos, we’re problem solvers, innovators, and collaborators — driven by a shared mission to create real impact. We partner with organisations globally to transform how they work, using technology to deliver meaningful change at scale. \n As a Sana Consultant, you will play a key role in shaping and delivering AI‑enabled learning and knowledge solutions that help organisations unlock the full potential of their people. Working closely with client stakeholders and multidisciplinary delivery teams, you will design and implement solutions that enhance how organisations access knowledge, automate processes, and continuously learn. \n This is a highly collaborative and impactful role where you will directly influence how organisations adopt AI-powered ways of working and drive measurable outcomes. \n In this role, you will: \n\n • \n Work closely with clients to understand business challenges and design AI-driven learning solutions that meet their needs \n\n • \n Support the end-to-end delivery of Sana engagements, from initial discovery through to implementation and adoption \n\n • \n Build strong, trusted relationships with stakeholders, acting as a bridge between business and technical teams \n\n • \n Collaborate with cross-functional teams to configure, deploy and optimise solutions that deliver tangible value \n\n • \n Support clients in driving adoption and change, ensuring long-term success and impact \n\n • \n Contribute to the continuous improvement of delivery approaches, helping shape how Kainos scales AI-enabled learning solutions \n\n • \n Identify opportunities to extend client value and support the growth of long-term customer relationships \n\n\n What we’re looking for: \n\n • \n Proven experience working with Sana (essential), including implementation, configuration or customer delivery \n\n • \n Experience working with Workday (desirable), ideally within a consulting, delivery or customer-facing role \n\n • \n A naturally curious mindset, with a passion for learning and emerging technologies, particularly AI \n\n • \n Strong problem-solving skills, with the ability to translate business challenges into practical solutions \n\n • \n Excellent communication and stakeholder management skills, with the ability to build trust at all levels \n\n • \n A collaborative approach, with the ability to work effectively across multi-disciplinary teams \n\n • \n A focus on delivering high-quality outcomes, balancing client needs and commercial considerations \n\n • \n An adaptable and resilient attitude, comfortable working in dynamic and fast-paced environments \n\n • \n A genuine motivation to make a meaningful impact and help organisations transform how they learn and work \n\n\n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n Main purpose of the role & responsibilities in the business \n As a Consultant in the Workday Product Business Unit at Kainos, you will be the primary technical point of contact for our Partners and a recognised Pay Transparency Analyzer (PTA) expert, ensuring our Partners are equipped, informed and supported to succeed with Kainos PTA. You will own the technical relationship with Partners, manage the documentation and enablement materials they rely on, and act as the bridge between our Partners and Kainos’ Services, Support and Product Development teams. \n This is a role with a clear growth path. As you build deep product and Partner expertise, the role will evolve towards a Customer Value Manager (CVM) remit – becoming a trusted advisor who drives PTA adoption, customer satisfaction, growth and retention. We are looking for someone who combines genuine technical depth with strong relationship-building skills and the commercial curiosity to grow into a value-management role over time. Some travel will be expected. \n Your responsibilities \n Initial focus – Partner technical enablement \n\n • \n PTA expertise – Act as a subject-matter expert in Pay Transparency Analyzer (PTA), providing authoritative technical guidance and first-hand product knowledge to our Partners and internal teams. \n\n\n\n • \n Partner technical contact – Be the direct, day-to-day technical point of contact for Partners, answering queries, troubleshooting and ensuring Partners have what they need to deliver successfully with Kainos PTA. \n\n\n\n • \n Documentation ownership – Own, maintain and continually improve the documentation, training materials, user guides and sales enablement materials provided to Partners, ensuring content is accurate, current and fit for purpose. \n\n\n\n • \n Onboarding and tenant setup – Support the onboarding of new customers and Partners, contributing to operational frameworks, technology deployment and Workday tenant setup for PTA. \n\n\n\n • \n Bridging the gap – Be the liaison between Partners and all Kainos PTA functions – Services, Support and Product Development – ensuring a seamless Partner experience and proactively surfacing and resolving any issues. Maintain effective communication channels with Workday across all aspects of Pay Transparency, including support, releases and outages. \n\n\n\n • \n Issue management – Manage escalations and work closely with technical support teams to resolve platform-related issues swiftly, maintaining open communication and timely responses. \n\n\n\n • \n Customer/Partner advocate – Channel Partner feedback into Kainos’ Product and Development teams to improve the Kainos PTA offering, advocating for Partner needs in roadmap planning and enhancements. \n\n\n As the role evolves – Customer Value Management \n\n • \n Proactive Customer Success and Value Management – Build and maintain strong, long-term relationships with key stakeholders, including HR and IT teams. Conduct regular check-ins and proactively manage a portfolio of customers to drive long-term success and value from Kainos PTA, identifying where value is not being realised and taking corrective action with internal teams. \n\n\n\n • \n Workday Roadmap – Develop a clear understanding of each customer’s Workday roadmap and link key events on it to how Kainos PTA can help them realise maximum value with minimal risk. \n\n\n\n • \n Adoption and Value Management – Work with customers to define success metrics and track the realisation of value, monitoring adoption and ensuring value is recognised and communicated to key stakeholders. \n\n\n\n • \n Value Planning – Create Value Plans, including Strategic Business Objectives and associated OKRs, and keep these up to date in the relevant Customer Value dashboards. \n\n\n\n • \n Retention – Support Customer Success teams in retaining product subscriptions across your customer base, proactively identifying retention risks and leading recovery plans in collaboration with other Kainos functions. \n\n\n\n • \n CRM management – Accurately report on customer status using PTA Health and Customer Status indicators in our chosen toolset. \n\n\n\n • \n Growth partnership – Work closely with an aligned Account Director or Account Manager to identify upsell and cross-sell opportunities based on customer needs and usage patterns. \n\n\n What we are looking for \n Essential \n\n • \n Workday HCM certified. \n\n\n\n • \n Consulting experience, with a track record of delivering for clients in a professional services or technology environment. \n\n\n\n • \n Strong technical aptitude with hands-on Pay Transparency Analyzer (PTA) experience, or the demonstrable ability to become a PTA expert quickly. \n\n\n\n • \n Experience of Workday implementations, including deployment, configuration and tenant setup. \n\n\n\n • \n Ability to translate customer needs into operational solutions, and to lead or contribute to cross-functional workstreams that drive alignment with external partners such as Workday. \n\n\n\n • \n Experience in a technical, customer- or partner-facing role within a technology environment, with a track record of building trust and delivering excellent service. \n\n\n\n • \n Experience creating and maintaining clear technical documentation and enablement materials. \n\n\n\n • \n Great networking and relationship-building skills, internally and externally, with the ability to communicate effectively from SME/Functional Analyst through to senior stakeholders. \n\n\n\n • \n Experience in an agile, tech-focused or Cloud SaaS environment. \n\n\n\n • \n Ability to operate in a fast-moving environment that is constantly adapting to change. \n\n\n Desirable / developing \n\n • \n Experience of Workday Advanced Compensation and reporting. \n\n\n\n • \n Prior Customer Value Manager, Customer Success or account-management experience, or a clear ambition to grow into a value-management role. \n\n\n\n • \n Commercial acumen, with awareness of both opportunity and risk identification. \n\n\n\n • \n Ability to understand Large Enterprise clients and map key stakeholders and processes related to our products and services. \n\n\n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n Who we are looking for? \n As The leading Boutique Partner for Workday in EMEA, we are looking for motivated and confident self-starters with a growth mindset to initiate long-standing relationships with prospective customers. \n As a Sales Development Representative, you will build early-stage pipeline through effective selling strategies, a “can-do” attitude, and an ability to learn from mistakes or guidance from colleagues. \n Your responsibilities will include: \n\n • \n Delivering against quarterly/annual team targets (opportunity and revenue targets) by producing a high-quality pipeline. \n\n\n • \n Accountability for achieving weekly, monthly and quarterly KPIS \n\n\n • \n Collaborating on prospecting and opportunity qualification activities - Working independently to engage and generate prospects through multiple mediums and maturing these prospects into sales opportunities. \n\n\n • \n Understanding buyer personas to build trust, articulate their challenges, and propose potential solutions. \n\n\n • \n Collaborate with Marketing team and Regional Managers to assist in the creating and executing demand generation for identified and prioritised strategic account lists. \n\n\n • \n As a Kainos ambassador you will be expected to competently articulate Kainos and its offerings at a high level to prospects. You will formally present to prospects and customers in a manner that positions Kainos as a professional and market leading supplier. \n\n Minimum (Essential) Requirements: \n\n • \n Prior experience in inside sales, sales development and dealing with customers \n • \n Must be fluent in Dutch and English \n\n\n • \n Interest in consultative selling methodologies and a curiosity to understand the competitive landscape and customer needs \n\n\n • \n Demonstrable track record and ability to use initiative to achieve results \n\n\n • \n Ability to prioritise tasks when operating in a competitive environment to meet deadlines in accordance with business requirements \n\n\n • \n Ability to effectively communicate and build trusted relationships with various stakeholders (both internally and externally) \n\n\n • \n Strong written and verbal communication skills \n\n Desirable: \n\n • \n Experience in creating and executing demand generation campaigns using technology stacks such as Cognism, Outreach, LinkedIn Sales Navigator. \n\n\n • \n Experience of preparing and presenting content \n\n\n • \n Keen interest in technology and industry trends \n • \n Additional language skills: Preferably French \n\n What’s on offer: \n\n • \n Structured career path \n\n\n • \n Promotion opportunities, Team Lead, Account Executives are just some of the options available \n\n\n • \n Opportunity to join a growing FTSE250 business \n\n\n • \n Supportive Coaching and Training Environment to upskill and thrive in your working environment \n\n\n • \n Collaborative team environment \n\n\n • \n Flexible Working - excellent work/life balance environment. \n\n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n As a Commercial Manager at Kainos, you will be joining a commercially focused, leading in-house legal team. We are seeking a pragmatic, business-focused and collaborative commercial lawyer. The ideal candidate will bring expertise in drafting, negotiating and advising on complex commercial contracts, with a proven ability to balance legal risk against commercial objectives. A strong understanding and experience of the UK Public Sector procurement and contracting environment is highly desirable. You will be flexible, forward-thinking and solutions-oriented, with the confidence to provide clear, practical advice that supports strategic goals. This role requires someone who thrives in a fast-paced environment, demonstrates exceptional stakeholder engagement skills, and maintains a strong business focus while safeguarding compliance and governance. This is a hybrid role. \n Your responsibilities will include: \n\n • \n Act as a trusted advisor to the business, balancing legal obligations with commercial realities. You will be responsible for keeping stakeholders engaged at all steps of the process and shifting focus to align with business needs. \n\n\n\n • \n Draft, review and negotiate a wide range of commercial agreements, including customer, supplier and partner contracts, SaaS agreements, software licensing and professional services contracts. \n\n\n\n • \n Collaborate with internal stakeholders across commercial, finance, delivery and leadership teams to enable strategic initiatives. \n\n\n\n • \n Support bid teams on contractual terms for tenders and proposals. \n\n\n\n • \n Identify and mitigate legal and commercial risks in new ventures and ongoing operations. \n\n\n\n • \n Maintain up-to-date knowledge of relevant legislation, regulatory changes and industry best practice. \n\n\n\n • \n Contribute to continuous improvement of contract templates, processes and governance frameworks. \n\n\n\n • \n Managing, supervising and supporting the up-skilling and development of more junior members of the team as required. \n\n\n MINIMUM (ESSENTIAL) REQUIREMENTS: \n\n • \n Qualified Solicitor or Barrister with a minimum of 8-10 years relevant post qualification experience in a commercial contract's role. \n\n\n\n • \n Extensive experience in commercial contracts within IT Sector. \n\n\n\n • \n Articulate, analytical, pragmatic, and enthusiastic. \n\n\n\n • \n Excellent drafting, communication, and negotiation skills. \n\n\n\n • \n Excellent interpersonal, written, and verbal communication skills with demonstrated ability of building strong trusted relationships with internal and external stakeholders. \n\n\n\n • \n A high attention to detail with excellent time management, organisational and planning skills. \n\n\n\n • \n Ability to work to tight deadlines and make sensible decisions under pressure. \n\n\n\n • \n We all work in teams here in Kainos – a proven ability of strong team skills, including managing and driving a high performing team. \n\n\n\n • \n We are passionate about developing people – a demonstrated ability in managing, mentoring and coaching members of your team and wider community is important. \n\n\n DESIRABLE: \n\n • \n A strong understanding of the UK Public Sector procurement and contracting and subcontracting environment is highly desirable \n\n\n\n • \n Solid understanding of core legislative requirements such as GDPR, AI Act and Procurement Act is desirable. \n\n\n\n • \n Experience with SaaS agreements \n\n\n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n As a Workday Financials Consultant in Kainos, you’ll be a lead consultant in implementing and configuring Workday solutions for our global customer base and an expert in your chosen Workday specialist capability or capabilities. As an expert in a team of consultants, you will manage relationships with our customers, and shape and deliver solutions that are aligned to customer needs, fit for purpose and commercially viable. You’ll provide excellent consulting and guidance to customers, truly understanding their business. You’ll be an expert in your capability, using your technical and professional expertise to mentor and guide your team members in that capability, providing thought leadership and innovation building and improving specialist knowledge in your capability or capabilities at Kainos as well as the broader Workday community. What we are looking for: \n\n • \n Fluent in German \n\n • \n Deep understanding of Workday products either/or Financials/Payroll as well as your specialist Capability (Product Lead in the Workday ecosystem is ideal but not mandatory) \n\n • \n Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations. You will be able to intervene effectively and resolve customer escalations appropriately \n\n • \n Excellent consulting skills e.g. leading largescale workshops with multiple stakeholders, liaising confidently and effectively with senior executives \n\n • \n Commercial understanding of utilisation within a services organisation and the importance of these targets \n\n\n Nice to have: \n\n • \n Professional qualifications where applicable \n\n • \n Develop and deliver products/offerings and services that differentiate Kainos in the marketplace \n\n • \n Identify talent for rapid development within the capability \n\n • \n Experience of managing, mentoring and developing teams \n\n\n What We Offer: \n As a Workday Financials Consultant with us, you'll get to work with a talented team who are always pushing the boundaries of what's possible in the tech industry. We're big believers in investing in our people, so we'll give you all the tools and resources you need to grow your skills and advance your career. \n We understand that work-life balance is crucial, so we offer flexible hours and work-from-home options. Plus, we believe in taking care of our people, which is why we offer competitive salaries and a comprehensive benefits package \n But we're not just about work here – we're also a tight-knit community that enjoys having fun together. We host regular team events and other social gatherings, so you'll have plenty of opportunities to connect with your colleagues and make some great friends. \n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n As a Workday Financial Reporting and Accounting Lead, you’ll work in a team to implement and configure enterprise-scale Workday solutions for our global customer base, typically leading a project workstream. \n You will build relationships with our customers, shaping and delivering solutions that are aligned to customer needs, fit for purpose and commercially viable. You’ll provide excellent guidance to customers, understanding their business and requirements. You’ll support more junior members of the team and share your knowledge with them. \n You will be responsible for driving customer transformation in their Workday experience through the revision and creation of Workday reports and analytical tools based on both customer requirements and our own capability best practices. \n You will have experience in the following areas: Advanced, Matrix and Composite Reporting, Dashboards, Discovery Boards, Slides and Worksheets. This role is vital in transforming customers’ Workday data into information that can drive their business decisions. \n What we are looking for: \n\n • \n Financial Accounting certification \n\n\n\n • \n Workday Advanced Reporting certification \n\n\n\n • \n Workday Advanced, Matrix, and Composite Reporting Experience is essential to this role \n\n\n\n • \n Solid understanding of Workday products (HCM/Payroll/Financials) as well as any specialist capability. Financials experience is preferred. \n\n\n\n • \n Strong customer orientation, with experience in a customer-interacting, advisory environment. \n\n\n\n • \n Ability to understand customer needs and build relationships. Able to understand when to escalate issues. \n\n\n\n • \n Clear and effective communicator, able to communicate with customers and colleagues with credibility and empathy, including in a remote working situation. \n\n\n\n • \n Good commercial awareness and sound understanding of project and business dynamics \n\n\n\n • \n Capable of working within (remote) teams and alongside customers, as well as on your individual tasks with no supervision \n\n\n\n • \n Able to plan own workload and meet deadlines \n\n\n\n • \n Some consulting skills e.g., presenting, participating in workshops, explaining functionality or solutions to customers \n\n\n\n • \n Able to apply all relevant standards and procedures to your own work, maintaining high quality, accuracy and attention to detail \n\n\n\n • \n Aware of the importance of confidentiality and non-disclosure policies and/or agreements and ensures security of information at all times \n\n\n\n • \n Awareness of the Kainos story and wider business offering \n\n\n\n • \n Awareness of company strategy and how to support it \n\n\n\n • \n Capable of suggesting enhancements in tools and/or processes to benefit the practice \n\n\n\n • \n Willing to learn in depth about relevant subject matter e.g., international regulatory requirements \n\n\n\n • \n Able to rotate through various Workday delivery services, specifically Consulting and Application Management Services \n\n\n\n • \n For Application Management Services, able to deliver work to meet defined Service Level Agreements \n\n\n\n • \n Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required) \n\n\n Nice to have: \n\n • \n Procurement (P2P) and Supplier Accounts certification \n\n\n\n • \n Experience in post deployment services \n\n\n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n As a Workday Integrations Consultant- Post-Deployment in Kainos, you’ll be responsible for building and strengthening relationships with our substantial, global customer base. \n You will be an experienced integrations consultant providing post Workday go-live support. This involves dealing with tickets, resolving issues, and working on new integration solutions under a lead consultant. You will work in a large team of experienced integration consultants. \n You’ll get the chance to build long term relationships with customers and become an extension of their team. In AMS you get the chance to make an impact on a customer quickly. There’s a huge variety of interesting work and taking responsibility and initiative is encouraged and appreciated. \n You care deeply about quality, have excellent attention to detail and love working closely with customers to meet their needs and ensure they receive the highest level of service. \n MINIMUM (ESSENTIAL) REQUIREMENTS: \n\n • \n Workday Integrations Certified, with minimum 3 year experience \n\n\n • \n Excellent customer focus, ability to assess customer needs, build relationships and manage customer expectations. You will know when to push back, when to escalate, and when to go beyond to satisfy a customer \n\n\n • \n Good integration technical knowledge with the ability to build high quality Workday integration solutions including development, testing, and post go-live support \n\n\n • \n Ability to resolve customer issues, recommending and justifying suitable approaches, working in a team environment, and adhering to our internal processes \n\n\n • \n Strong consulting skills e.g. presenting, leading workshops, demonstrating and explaining complex functionality or solutions to customers \n\n\n • \n Strong attention to detail, ability to prioritise, work to tight deadlines and make sensible decisions under pressure \n\n\n • \n Able to contribute to improvements in tools and/or processes to help the practice \n\n\n • \n Proficiency with XML, XPath and XSLT, and knowledgeable in an object-oriented programming language (preferably J2EE) \n\n\n • \n Good understanding of cloud computing, web services and associated integration challenges \n\n DESIRABLE: \n\n • \n Professional qualifications or additional certifications \n • \n Proficiency in other middleware/ integration platforms \n • \n Knowledge or experience of how an AMS service operates \n\n What We Offer: \n As a Workday Integrations Consultant with Kainos, you'll get to work with a talented team who are always pushing the boundaries of what's possible in our industry. We're big believers in investing in our people, so we'll give you all the tools and resources you need to grow your skills and advance your career. We understand that work-life balance is crucial, so we offer flexible hours and work-from-home options. Plus, we believe in taking care of our people, which is why we offer competitive salaries and a comprehensive benefits package. But we're not just about work here – we're also a tight-knit community that enjoys having fun together. We host regular team events and other social gatherings, so you'll have plenty of opportunities to connect with your colleagues and make some great friends. \n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: \n As a Workday Consultant (Senior Associate) in Kainos, you’ll work to implement and configure enterprise-scale Workday solutions for our global customer base. You will work closely with team members, as well working independently and confidently to manage your own workload. You’ll be able to understand customer requirements, designing and delivering solutions that are aligned to their needs. You’ll support more junior members of the team and share your knowledge with them. MINIMUM (ESSENTIAL) REQUIREMENTS: \n • Very good understanding of Workday products either/or HCM/Financials/Payroll as well as any specialist Capability, • Very good customer focus, with experience in a customer-facing, consulting environment. Able to understand customer needs and build relationships. Able to understand when to escalate issues., • Clear and effective communicator, able to communicate with customers and colleagues with credibility and empathy, including in a remote working situation., • Good commercial awareness and sound understanding of project and business dynamics, • Capable of working within (remote) teams and alongside customers, as well as on your individual tasks with no supervision, • Able to plan own workload and meet deadlines, • Some consulting skills e.g., presenting, participating in workshops, explaining functionality or solutions to customers, • Able to apply all relevant standards and procedures to your own work, maintaining high quality, accuracy and attention to detail, • Aware of the importance of confidentiality and non-disclosure policies and/or agreements and ensures security of information at all times, • Awareness of the Kainos story and wider business offering, • Awareness of company strategy and how to support it, • Able to come up with improvements in tools and/or processes to help the practice, • Willing to learn in depth about relevant subject matter e.g., international regulatory requirements, • Able to rotate through various Workday delivery services, specifically Consulting and Application Management Services, • For Application Management Services, able to deliver work to meet defined Service Level Agreements, • Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required) DESIRABLE: \n • Workday HCM, Financials or Payroll Certification, • Professional qualifications in your area of expertise, • Experience in post deployment services \n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n As a Product Lead at Kainos, you will play a lead role across one or more multi-disciplinary agile delivery teams. You will own the end-to-end backlog for a product, responsible for its overall quality and maturity. You will lead the business analysts and product consultants on your project, ensuring that the processes for requirements-gathering and prioritisation are operating effectively. \n You will work with delivery managers and solution architects to shape the approach for the work you and the wider team undertakes. You proactively seek commercial opportunities and take a lead role in product-level commercial negotiations. \n You will actively support the engagement with product or programme-level business stakeholders, gaining their buy-in and managing their expectations. You will act as a visible leader within the consulting capability, owning the delivery of consulting initiatives. You’ll also manage, coach and develop a small number of staff, with a focus on managing employee performance Minimum requirements: \n\n • Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role in a consulting environment is a must-have).\n, • Healthcare or Public sector experience.\n, • Responsible for owning the end-to-end product backlog and taking responsibility for story quality and maturity.\n, • Experience in shaping the approach taken in a range of phases of the software development lifecycle – such as analysis, acceptance, launch and live ops. Responsible for ensuring that requirements-gathering, refinement and prioritisation processes are effective.\n, • Experience devising goal-oriented roadmaps, gaining buy-in from stakeholders and instilling a focus on MVP. Experience leading the collaborative breakdown of goals into small pieces of value-delivering work.\n, • Experience leading product teams, ensuring the product vision and goals are understood so that the scope is managed by the team effectively.\n, • Proven ability to lead, providing direction and promoting good product management practices across one or more agile teams.\n, • Experience coaching and mentoring clients and colleagues in agile techniques and best practices.\n, • Proven ability of strong team management skills, including effectively managing, mentoring and coaching members of your team and wider community is important.\n, • Strong commercial awareness and active participation in revenue or sales-generating activity.\n, • Actively supports and builds relationships with product and programme-level business stakeholders.\n, • Facilitates workshops with senior stakeholders, negotiating conflicting viewpoints and achieving buy-in for new initiatives.\n, • Experience implementing appropriate tools/standards/techniques for business analysis and requirements gathering, securing appropriate buy-in from our internal teams and the client.\n, • Responsible for working with delivery leads and solution architects to manage scope within commercial constraints, such as cost restrictions or project deadlines.\n, • Demonstrate a good understanding of relevant technologies and architecture concepts.\n\n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: \n As a Data Solution Architect (Manager) in Kainos, you’ll be responsible for a multi- skilled agile teams to design and deliver contemporary data solutions. You will be a quality orientated pragmatist, where you balance trade-offs to successfully deliver complex solutions. You will be viewed as an authority figure for data technology solutions, providing strong technical and thought leadership. \n Your responsibilities will include: \n\n • \n Successfully implementing functional and non-functional designs \n\n • \n Working closely with Ops and Infrastructure architects to productionise robust, resilient, and maintainable data solutions \n\n • \n Working closely with customer architects to agree functional and non-functional designs. Advising, questioning, informing, and helping the customer in making sound solution design outcomes. \n\n • \n Working with your peers to develop policy and standards, share knowledge and mentor those around you \n\n • \n Managing and estimating timelines underpinning solution delivery \n\n • \n Owning technical solution design as part of a pre-sales process \n\n • \n Making a significant contribution to the data community and wider data capability \n\n • \n Managing, coaching and developing a small number of staff, with a focus on managing employee performance and assisting in their career development. You’ll also provide direction for your team as you solve problems together \n\n\n Minimum (essential) requirements: \n\n • \n Experience of leading multiple teams as the data solution architect, with ownership of a system of systems \n\n • \n Experience in designing, building and productionising modern data-intensive applications including orchestration and operation \n\n • \n Broad knowledge of the full spectrum of data technologies (data ingestion, transformation, storage, presentation, consumption) being able to integrate these into successful solutions \n\n • \n Strategic design thinking experience, including problem conceptualisation, approach and roadmap definition, architecture realisation and risk management \n\n • \n Comfortable with traditional and contemporary data warehousing concepts \n\n • \n Experience of deploying data-processing platforms from vendors such as AWS, Azure, GCP, Databricks. \n\n • \n Comfortable in one or more of Java, Scala, or Python with the ability to be ‘hands on’ when required \n\n • \n We are passionate about developing people – a demonstrated ability in managing, coaching and developing members of your team and wider community. \n\n\n Desirable: \n\n • \n Knowledge of wider Data Architecture concepts, for example Master Data Management, Masking, Data Governance, Provenance and Lineage \n\n • \n Experience of Technical Evaluation and product selection \n\n • \n Comfortable with data integration techniques such as messaging, queuing, change data capture or data virtualisation \n\n\n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n As a Product Lead at Kainos, you will play a lead role across one or more multi-disciplinary agile delivery teams. You will own the end-to-end backlog for a product, responsible for its overall quality and maturity. You will lead the business analysts and product consultants on your project, ensuring that the processes for requirements-gathering and prioritisation are operating effectively. \n You will work with delivery managers and solution architects to shape the approach for the work you and the wider team undertakes. You proactively seek commercial opportunities and take a lead role in product-level commercial negotiations. \n You will actively support the engagement with product or programme-level business stakeholders, gaining their buy-in and managing their expectations. You will act as a visible leader within the consulting capability, owning the delivery of consulting initiatives. You’ll also manage, coach and develop a small number of staff, with a focus on managing employee performance Minimum requirements: \n\n • Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role in a consulting environment is a must-have).\n, • UK Public sector experience (central government).\n, • Responsible for owning the end-to-end product backlog and taking responsibility for story quality and maturity.\n, • Experience in shaping the approach taken in a range of phases of the software development lifecycle – such as analysis, acceptance, launch and live ops. Responsible for ensuring that requirements-gathering, refinement and prioritisation processes are effective.\n, • Experience devising goal-oriented roadmaps, gaining buy-in from stakeholders and instilling a focus on MVP. Experience leading the collaborative breakdown of goals into small pieces of value-delivering work.\n, • Experience leading product teams, ensuring the product vision and goals are understood so that the scope is managed by the team effectively.\n, • Proven ability to lead, providing direction and promoting good product management practices across one or more agile teams.\n, • Experience coaching and mentoring clients and colleagues in agile techniques and best practices.\n, • Proven ability of strong team management skills, including effectively managing, mentoring and coaching members of your team and wider community is important.\n, • Strong commercial awareness and active participation in revenue or sales-generating activity.\n, • Actively supports and builds relationships with product and programme-level business stakeholders.\n, • Facilitates workshops with senior stakeholders, negotiating conflicting viewpoints and achieving buy-in for new initiatives.\n, • Experience implementing appropriate tools/standards/techniques for business analysis and requirements gathering, securing appropriate buy-in from our internal teams and the client.\n, • Responsible for working with delivery leads and solution architects to manage scope within commercial constraints, such as cost restrictions or project deadlines.\n, • Demonstrate a good understanding of relevant technologies and architecture concepts.\n\n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: \n As a Workday Integrations Consultant in Kainos, you’ll work as part of a team of integration consultants on a project, supporting the successful delivery of integration solutions for the cloud based Workday HCM system. \n You’ll work to document, implement, deploy and support integration solutions within a Workday implementation project. You will develop and share expert knowledge of the Workday product and integration platform toolset, as well as HCM / Financials business domain knowledge. \n You’ll build strong relationships with our customers to understand their requirements, ensuring that the integration solution is aligned to their needs, fit for purpose and commercially viable. You’ll also get involved in mentoring more junior team members in becoming skilled in Workday Integrations. \n MINIMUM (ESSENTIAL) REQUIREMENTS: \n • Proficiency with XML, XPath and XSLT, and be knowledgeable in an object-oriented programming language (preferably J2EE) \n • Workday Integrations Certified \n • Good understanding of cloud computing, web services and associated integration challenges \n • Good customer focus, with some experience in a client facing environment. Able to understand customer needs and build relationships. Able to understand when to escalate issues. \n • Some consulting skills e.g., presenting, participating in workshops, explaining functionality or solutions to customers \n • Clear and effective communicator, able to communicate with customers and colleagues with credibility and empathy, including in a remote working situation. Proficient in use of English language. \n • Good commercial awareness and sound understanding of project and business dynamics \n • Awareness of the Kainos story and wider business offering \n • Awareness of company strategy and how to support it \n • Attention to detail \n • Capable of working within (remote) teams and alongside customers, as well as on your individual tasks with limited supervision \n • Ability to plan own workload and meet deadlines \n • Able to apply all relevant standards and procedures to your own work, maintaining high quality and accuracy at all times \n • You will be aware of the importance of confidentiality and non-disclosure policies and/or agreements and ensures security of information at all times \n • Willing to learn in depth about relevant subject matter i.e. regulations and practices internationally \n • Willing to travel to work with customers on site and to collaborate with colleagues from other offices \n • Able to come up with improvements in tools and/or processes to help the practice \n DESIRABLE: \n • Proficiency in other middleware/ integration platforms \n • Experience of designing workflows to solve business and technical problems. \n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: \n Our vision is to create a world-class business development and marketing capability for Kainos, fuelled by a diverse range of highly talented and motivated professionals working collaboratively and innovatively to ensure we continue our growth trajectory. \n We do this via an open and supportive environment where colleagues can share information, learn from one another and excel in their own career. With consistent ways of working aligned to industry best practice, we build sustainable and predictable sales pipelines for our market-leading offerings. \n As a Business Development Director (Principal) in Kainos, you will be responsible for delivering the business development strategy by leading and generating activity in your sector/region by building an extensive network of industry contacts. \n You will be accountable for building relevant stakeholder relationships with customers and industry partners to ensure cross-selling opportunities are maximised. You will be working collaboratively with other members of the Business Development team as well as colleagues from other areas of the business including delivery, legal, marketing and operations. \n Your key responsibilities will include: \n • Developing Kainos as a business – using on a combination of new and existing accounts (where applicable), you will build and maintain a rich pipeline of opportunities across your sector/region which will enable you to forecast accurately across future quarters, achieve agreed sales targets and maintaining predictability of future revenue. \n • Providing Business development Leadership – utilising best industry practice and processes you will develop sector/region specific prospect and account plans and lead pursuit teams (where applicable) to develop pipeline and deliver revenue. \n • Being a trusted advisor for our customers Workday Product– you will be expected to apply a consultative selling approach based on taking the time to properly understand our customers and their challenges/opportunities. Empathy, active listening, being responsive and creativity all play a part here. \n • Putting deals together – these deals will need to meet sales, revenue, and profitability objectives, and ensure that the work contracted is compatible with Kainos’ strategy and goals. \n • Building and developing strategic partnerships – you will build and maintain successful partnerships with other businesses in our ecosystem to enable Kainos to be positioned as go-to partner that is trusted and continually adds value. \n • Negotiating & managing senior stakeholders - You will be an expert negotiator and excel in in senior stakeholder management with experience of presenting and refining proposals to achieve the expected outcome for Kainos. \n • Be an external Kainos ambassador - with an external customer focus, you must ensure that you embrace and promote the culture, values and behaviours that make Kainos unique. \n • Working as part of a team - B2B enterprise deals are usually complex and require a business development professional to lead and leverage a wider multi-disciplinary team. You will also work closely with colleagues from other business units as well as industry partners to ensure that cross-selling opportunities are maximised. \n • Putting people first & developing others – You’ll manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. \n MINIMUM (ESSENTIAL) REQUIREMENTS: \n • Be an expert in the business development process and deal commercials including constructing complex commercial offers, with a demonstrated ability to: create business development strategies and account plans that ensure success in winning £/$/€ multi-million deals, recognising that such a campaign may need to be built up over an extended period of time; and \n deliver against quarterly and annual targets \n • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation, including executive and C-level \n • Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders \n • Broad technology experience and a sound awareness of technology trends and their potential impact on current & future projects \n • Excellent knowledge of digital services concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors \n • Ability to operate in a highly competitive and pressurised environment, making sensible decisions that don’t compromise Kainos \n • Ability to plan and meet deadlines in accordance with business requirements \n • Excellent negotiation skills, both from a commercial and contract perspective as well as resolving escalations and diffusing issues \n • We are passionate about developing people – a demonstrated ability in managing, mentoring and coaching members of your team and wider community is important \n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n Kainos is a leading partner of Workday, specializing in Workday Adaptive Planning. We’re looking for a Presales Consultant to join our Sales team. \n This is your chance to join a cross-functional team of software presales experts who are also subject matter experts in SaaS Budgeting, Planning and Forecasting cloud solutions. \n Through interactive presales discovery meetings, you will analyse an organization's current operations and business needs; demonstrate Adaptive Insights products and present solutions to deliver unprecedented value. \n You will be expected to: \n · Prepare for and perform demonstrations of Adaptive Planning software to potential FP&A customers in companies of all sizes \n · Lead discovery calls with prospects to uncover their current FP&A process, challenges, and project requirements \n · Position and promote the value of the recommended planning and reporting solution \n · Collaborate with our sales team throughout the sales cycle \n · Understand and learn new features and capabilities as the product evolves and incorporate those new features into demonstrations \n · Design, develop, and present proof-of-concept demonstrations \n · Assist with RFP responses \n · Assist with marketing seminars, conferences, and webinars \n · Provide strategic input to the sales process \n · Assist with seminars, trade shows, and webinars \n · Contribute to the completion of data guides, scripts, and other sales documentation \n · Maintain proficiency and certification in the Adaptive Planning solution suite \n Business Development: \n · Help with Developing Relationships with Workday Sales and Partner Team \n · Support if required, with customer accounts acting as an Executive Sponsor \n · Desire to run a sales cycle as needed \n MINIMUM (ESSENTIAL) REQUIREMENTS: \n\n • \n BS/BA Degree in Finance or Accounting or related major \n • \n Deep knowledge of and experience working with SaaS customers \n • \n Experience presenting enterprise technology solutions and influencing a technical and business audience, including C-level Executives \n • \n Proven ability to develop executive-level messaging/demonstrations to achieve maximum impact \n • \n Outstanding interpersonal skills and strong team player \n • \n Excellent communication skills \n • \n Ability to work under pressure and on multiple projects \n • \n Self-motivated and able to work with a distributed team \n • \n Ability to be a Self-Starter with minimal guidance \n • \n Ability to travel 25% as needed \n\n DESIRABLE: \n\n • \n Extensive domain experience (FP&A, corporate sales, implementation, and/or presales) with enterprise class Adaptive Insights Business Planning Cloud or its competitive offerings, and ERP systems \n\n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n Job Profile \n As Product Marketing Manager, you will lead the execution of product marketing initiatives for our Workday Products Business Unit, supporting the delivery of growth objectives through clear positioning, effective go-to-market plans and strong sales enablement. You will translate product strategy and roadmap priorities into compelling messaging and launch activity, partnering closely with Product, Sales, Incubation teams and Marketing to drive pipeline growth and customer adoption. You will combine market insight, commercial awareness and structured execution to ensure our products are positioned competitively and activated effectively in market. \n Your key responsibilities will include: \n\n • \n Own and deliver Product Marketing Plans by developing and executing product marketing initiatives aligned to Business Unit priorities and growth targets. You will translate product roadmap updates into clear positioning and activation plans, collaborating with cross-functional stakeholders to ensure timely delivery and measurable commercial outcomes. \n\n\n\n • \n Lead Positioning and Messaging development by creating differentiated value propositions, messaging frameworks and supporting content that clearly articulate our strengths in the market. You will define target segments, ideal customer profiles and buyer personas, ensuring consistency of messaging across regions and channels while supporting competitive intelligence activities. You will help other content teams in marketing develop compelling thought leadership materials to engage prospects and customers. \n\n\n\n • \n Deliver Go-to-Market and Launch Execution by coordinating and executing structured launch plans for new products, features and propositions. You will work closely with Product, Sales, SDR and field marketing teams to ensure readiness, campaign alignment and activation against pipeline objectives, maintaining strong alignment to product roadmap milestones. \n\n\n\n • \n Support Sales Enablement and Demand Support by developing enablement materials, sales tools, playbooks and customer proof points that support improved win rates and deal progression. You will partner with Sales and marketing teams to support campaign activity and contribute messaging expertise to strategic opportunities where required. \n\n\n\n • \n Support Competitive, Market and Customer Insight activities by contributing to voice-of-customer initiatives, developing customer stories and analysing market and competitive trends to inform positioning and go-to-market optimisation. You will use insight and performance data to continuously refine messaging and activation plans. You will be the main go-to person in the company to articulate competitive differentiation and respond to competitor news and announcements to field teams. \n\n\n\n • \n Own Performance Tracking and Reporting by monitoring key product marketing metrics across engagement, pipeline contribution and adoption. You will provide regular reporting and insights to stakeholders, supporting a culture of accountability, measurement and continuous improvement. \n\n\n Minimum (essential) requirements: \n\n • \n Proven experience in a Product Marketing, Go-to-Market or related marketing role within a technology or professional services environment. \n\n\n\n • \n Demonstrated experience developing positioning, messaging and value propositions for products or solutions. \n\n\n\n • \n Experience executing product launches and structured go-to-market plans aligned to commercial objectives. \n\n\n\n • \n Strong collaboration skills with experience working cross-functionally with Product, Sales and Marketing teams. \n\n\n\n • \n Commercial awareness with an understanding of pipeline generation and revenue contribution. \n\n\n\n • \n Experience developing sales enablement materials and supporting demand generation initiatives. \n\n\n\n • \n Solid understanding of CRM, marketing automation and performance measurement frameworks. \n\n\n\n • \n Strong written, verbal and presentation skills with the ability to communicate complex ideas clearly and confidently. \n\n\n Desirable: \n\n • \n Degree or higher in Marketing, Business, Communications or a similar relevant discipline. \n\n\n\n • \n Technology / SaaS experience. \n\n\n\n • \n Experience within the Workday ecosystem. \n\n\n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n As a Workday Financials Consultant (P2P) in Kainos, you will play a critical role in supporting our global customers post-deployment. You’ll be responsible for configuring, troubleshooting, and optimising solutions, ensuring our clients continue to derive value from their Workday investment. \n This is a hands-on, client-facing role suited to experienced consultants who thrive in fast-paced environments and are passionate about delivering exceptional support. \n You will also help develop the skills of junior team members and contribute to a culture of continuous improvement. \n Key Responsibilities \n · Efficiently manage and prioritise incoming Workday tickets to ensure timely resolution and high client satisfaction. \n · Perform accurate triage of support cases, assessing case type, impact, urgency, and priority. \n · Ensure compliance with Service Level Agreements (SLAs), particularly around Target Response and Fix Times. \n · Collaborate with the Functional Manager to review ticket volumes and drive process improvements and best practices. \n · Participate in client meetings to provide insight, suggest improvements, and deliver enhancements. \n · Mentor junior consultants and actively promote a culture of knowledge sharing, accelerating team capability development. \n · Identify opportunities for improving internal tools, templates, and support delivery processes. \n What we are looking for: \n • Deep understanding of Workday Financials and Procure to Pay., • Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations, • Excellent communicator, able to communicate with customers and colleagues with impact and credibility, • Strong commercial awareness and complete understanding of project and business dynamics, • Broad business and technology experience and a good awareness of industry trends and their potential impact on product, • Ability to work to tight deadlines and make sensible decisions under pressure taking a balanced view of customer demands and Kainos commercials, • Ability to widen and maintain a network of external contacts, • Excellent consulting skills e.g. leading largescale workshops with multiple stakeholders, liaising confidently and effectively with senior executives, • Regular participant in sales activities and responsible providing input to work estimates, • Understanding of risk management and able to manage risk within the capability, • Support the operations function ensure that our consultant pool is used in the most commercially advantageous way, balancing development needs and personal preferences, • Commercial understanding of utilization within a services organization and the importance of these targets, • Able to rotate through various Workday delivery services specifically Consulting and Application Management Services, • Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required) Nice to have: \n • Develop and deliver products/offerings and services that differentiate Kainos in the marketplace, • Identify talent for rapid development within the capability, • Experience of managing, mentoring and developing teams \n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n Our vision is to create a world-class business development and marketing capability for Kainos, a leading UK Technology and FTSE250 company. Fuelled by a diverse range of highly talented and motivated professionals working collaboratively and innovatively to ensure we continue our growth trajectory. \n We do this via an open and supportive environment where colleagues can share information, learn from one another, and excel in their own career. Working aligned to industry best practice, we build sustainable and predictable sales pipelines for our market-leading offerings. \n Who we are looking for? \n Kainos’ Demand Generation team are looking for motivated and confident self-starters with a growth mindset to initiate long-standing relationships with prospective customers. \n As a Sales Development Representative, you will build early-stage pipeline through effective selling strategies using a creative approach, a “can-do” attitude, resilience, ability to nurture relationships, having a curious nature and the ability to organise and structure each day to deliver results. \n Kainos delivers best-in-class products – Kainos Smart Test, Kainos Smart Audit, and Kainos Employee Document Management. Listed on Workday Marketplace, these Kainos products will help customers automate and scale their Workday operations and maintenance while maximising use of the Workday platform. \n Your responsibilities will include: \n\n • \n Delivering against monthly/quarterly/annual team targets (opportunity and revenue targets) by producing a high-quality pipeline. \n\n • \n Collaborating on prospecting and opportunity qualification activities – Assisting others (or working independently) to engage and generate prospects through multiple mediums. Where required, maturing these prospects into sales opportunities. \n\n • \n Understanding buyer personas to build trust, articulate their challenges, and propose potential solutions. \n\n • \n Collaborate with Marketing team and Regional Managers and Account Executives to assist in the creating and executing demand generation for identified and prioritised strategic account lists, events and territory planning. \n\n • \n As a Kainos ambassador you will be expected to competently articulate Kainos and its offerings at a high level to prospects. You will formally present to prospects and customers in a manner that positions Kainos as a professional and market leading supplier. \n\n\n Minimum (Essential) Requirements: \n\n • \n Interest in consultative selling methodologies and a curiosity to understand the competitive landscape and customer needs \n\n • \n Ability to prioritise tasks when operating in a competitive environment to meet deadlines in accordance with business requirements \n\n • \n Ability to effectively communicate and build trusted relationships with various stakeholders (both internally and externally) \n\n • \n Experience in creating and executing demand generation campaigns using technology stacks such as ZoomInfo, Outreach, LinkedIn Sales Navigator, Gong, Lead Forensics and Marketo \n\n • \n Strong written and verbal communication skills with the confidence to work across multiple platforms such as telephone, email and social media. \n\n\n Desirable: \n\n • \n Prior experience in inside sales, sales development and dealing with customers \n\n • \n Experience of preparing and presenting content \n\n • \n Keen interest in technology and industry trends \n\n\n What’s on offer: \n\n • \n Structured career path \n\n • \n Promotion opportunities, Team Lead, Account Executives are just some of the options available \n\n • \n Opportunity to join a growing FTSE250 business \n\n • \n Competitive benefits package \n\n • \n Supportive Coaching and Training Environment to upskill and thrive in your working environment \n\n • \n Collaborative team environment \n\n • \n Flexible Working - excellent work/life balance environment \n\n • \n Uncapped Bonus Opportunity \n\n\n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n As a Product Consultant in Kainos you will be responsible for your teams backlog maturity, taking ownership of features from inception through to delivery. You will drive MVP thinking and communicating the value of it with those in your team, the wider project team and relevant stakeholders. \n You will be a leader in your team, comfortable running agile ceremonies, encouraging engagement and discussion. You will plan and run workshops, engaging with a variety of stakeholders to facilitate consensus in areas of uncertainty. You will actively participate within the Product capability, supporting the delivery of initiatives. You will also manage, coach and develop a small number of staff, with a focus on managing employee performance. \n Minimum (Essential) Requirements: \n\n • \n Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role in a consulting environment is a must-have). \n\n • \n Defence sector experience. \n\n • \n Active SC clereance. \n\n • Experience of the software development lifecycle, involved from analysis through to acceptance, launch and live operations\n, • Excellent facilitator of workshops, able to lead stakeholder groups to achieve focused outcomes\n, • Accomplished at modelling As-is and To-be business processes, able to present these to stakeholders and the team to ensure understanding and to achieve buy-in\n, • Experience in stakeholder management, comfortable challenging decisions when appropriate and tailoring collaboration and communication styles where necessary\n, • Responsible for the breakdown of an area of work from inception through to delivery, managing the team's backlog ensuring quality and maturity\n, • Responsible for the elicitation of functional, technical and non-functional requirements, translating these into user stories so they are easily understood across the whole team.\n, • Ability to use prioritisation techniques to refine the backlog and manage dependencies\n, • Proven ability to manage scope to meet the required MVP, ensuring value is delivered\n, • Ability to work within commercial constraints for example cost restrictions and project deadlines\n, • Excellent user story writing skills, ensuring quality and consistency of stories across the project\n, • Proven ability to build trusted relationships both inside and outside of the delivery team, comfortable collaborating on the breakdown of an area into deliverable pieces of work\n, • Experience working in a client/supplier relationship, sensitive to their needs\n, • Experience contributing to sales activities (e.g. working on bids, writing sales proposals etc.)\n, • Experienced in Agile methodologies and able to mentor those in your team as well as coaching our clients\n, • We are passionate about developing people – a demonstrated ability in managing, coaching and developing junior members of your team and wider community\n, • Experience of explaining technical jargon to non-technical/commercial teams.\n\n Desirable: \n Ability to participate in technical discussions with a broad understanding of technical terms \n\n • Experience working closely with clients on site day-to-day\n, • Active participation in communities of interest, for example online groups, meetups and speaking at conferences\n\n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: \n As an experience UX Designer (Consultant) at Kainos, you will deliver intuitive service experiences based on user needs and design principles. You will be passionate about needs-based design and an advocate for design thinking and service design. You’ll manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. \n You will be part of and supported by our growing Experience Design capability creating exemplary digital services. We are supportive, collaborative, talented, and hugely passionate about user-centred design. We are not about marketing and dark patterns; we are all about making a positive, measurable impact on millions of people through quality products and services. \n MINIMUM (ESSENTIAL) REQUIREMENTS \n • Able to define design strategy and communicate benefits to senior stakeholders \n • Can identify and design methods of ideation appropriate to the business context and project requirements \n • Uses journey maps to inform business and customer recommendations. \n • Co-ordinates the production of prototypes to meet the needs of user testing and development \n • Able to conduct usability testing; can incorporate research into design strategy \n • Collaborates to create new IA based on analysis and research \n • Advocates and promotes accessibility and AD standards across projects \n • Guides other teams and stakeholders in best practice for UCD across a project lifecycle \n • Mentors junior team members and represents UX design across Kainos \n • We are passionate about developing people – a demonstrated ability in managing, coaching and developing members of your team and wider community \n DESIRABLE \n • Experience working with Agile delivery methodologies \n • Experience in assisting with or conducting research and analysing findings to identify content needs \n • Experience working in a full-service digital agency environment \n • Active member of relevant communities, e.g. online groups, speaking at conferences \n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n Main purpose of the role & responsibilities in the business: As a Workday PTA Support Consultant, you’ll be part of a dynamic team dedicated to providing ongoing support for our global Pay Transparency Analyzer customers. Your focus will be on ensuring customers realise continuous value from their PTA solution by delivering configuration, troubleshooting, and advisory support to help them adopt, optimise, and maintain the system in line with their business needs. \n You’ll take ownership of customer requests, manage updates in line with SLAs, and resolve issues while advising on best practices to drive adoption and solution optimisation. \n This role blends customer-facing consulting with both technical and functional support, requiring close collaboration with clients and internal teams. \n In addition, you’ll contribute to internal knowledge sharing and support the continued enhancement of the PTA solution. \n Key Responsibilities \n\n • \n Provide configuration, troubleshooting, and advisory support to customers for post-deployment. \n\n\n\n • \n Deliver services within agreed SLAs, ensuring high customer satisfaction. \n\n\n\n • \n Manage and prioritise incoming requests, identifying root causes, and resolving issues effectively. \n\n\n\n • \n Support recurring releases and deployments, helping customers adopt new features and updates. \n\n\n\n • \n Participate in customer workshops and calls, helping to gather and refine requirements. \n\n\n\n • \n Work collaboratively across internal delivery teams and external stakeholders. \n\n\n\n • \n Create documentation and knowledge articles to support internal learning and customer self-service. \n\n\n\n • \n Support and mentor junior consultants, contributing to team development and knowledge sharing. \n\n\n Required Skills and Experience \n\n • \n Previous experience configuring or supporting HRIT systems. \n\n\n\n • \n Strong customer focus and proven experience in a customer-facing or role with ability to present solutions, participate in workshops, and explain functionality clearly to a non-technical audience. \n\n\n\n • \n Excellent knowledge of Excel (including lookups, pivots and data quality techniques). Knowledge and experience in data analysis, manipulation, reporting, and formatting. Experience in data transformation and data loading activities (e.g., mapping, cleansing, validation, and reconciliation). \n\n\n\n • \n A proactive, solution-oriented mindset, with a desire to continuously learn and grow. \n\n\n\n • \n Clear and empathetic communication skills in English both written and verbal. \n\n\n\n • \n Familiarity with service management principles, including issue tracking and escalation practices. \n\n\n Desirable Skills \n\n • \n Workday certification in Prism, Reporting, HCM, Payroll, or Financials. \n\n\n\n • \n Professional qualifications or certifications in project management, service management (e.g. ITIL), or consulting. \n\n\n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n About The Team \n You will join our Customer Base Sales team selling into enterprise level clients across the world. You will work inside our Sales & Marketing function with a core focus on commercial activity. You will join a high performing team that thrives in a high-pressure environment. We are an international and super fun team that is diverse and collaborative. \n About The Person \n You are a team player with a positive can do attitude and entrepreneurial mindset. Ideally, you have a strong understanding of Workday and or other HR and Finance platforms. \n You thrive in a dynamic fast-moving environment that is constantly adapting to change. Willingness to travel at least once per quarter for client visits, conferences, and user groups. This person flourishes in a quota driven, highly competitive, high performance and pressurised environment. You pose the ability to plan and prioritise your time effectively to meet deadlines in accordance with business and customer requirements. \n Essential Requirements: \n\n • \n Sales Experience: Minimum of 2 years direct selling experience in SaaS sales; closing deals in a Sales Executive or Account Management role. Experience in value based consultative selling and closing. Quota delivery, Pipeline management and accurate forecasting experience. Experience selling to the office of CHRO or CFO (HR / HRIT and Finance Leaders) \n\n\n\n • \n Communication: Excellent communication skills, active listening, written, verbal articulation and presentation skills with proven capability of delivering a value-based proposal \n\n\n\n • \n Educational Background or Professional Experience: Minimum Bachelor’s degree with concentration in Arts, Science, Business, Information Technology, or more significant professional sales experience than stated above \n\n\n\n • \n Proficiency in Dynamics 365 or other CRM (SFDC, HubSpot etc.). \n\n\n Desirable \n\n • \n Workday certified or selling into Workday customers or HRIS and Finance. \n\n\n\n • \n Experience in creating Account Plans, segmenting product whitespace, defining wallet share, using tech stack such as Zoom info and LinkedIn Sales Navigator \n\n\n\n • \n Inside sales, sales development, or account management \n\n\n About The Job \n Retaining and growing an existing base of customers in your defined territory. You will become the Account lead for set of defined Accounts across EMEA. You will become fully responsible and accountable for all Kainos Workday Product commercial activity and account management matters with these customers. You will work in close partnership with a 1:1 mentor and a close knit group of Account Directors and Account Executives in the Region. \n Your key responsibilities will include: \n\n • \n Delivering against monthly, quarterly and annual individual and team targets (revenue and activity) in the pursuit of generating qualified pipeline \n\n\n\n • \n Account Planning with Account Managers and Directors on prospecting and opportunity qualification activities - Working independently to engage and generate opportunity from initial Discovery to Qualification \n\n\n\n • \n Understanding buyer persona challenges as they relate to Workday, actively listen, build trust, articulate their challenges, and propose potential solutions \n\n\n\n • \n Collaborate with the Customer Base Marketing Manager, Account Managers, Directors VP to assist in the creation and execution of demand generation \n\n\n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n As a Workday Record to Report Consultant in Kainos, you will play a critical role in supporting our global customers post-deployment. You’ll be responsible for configuring, troubleshooting, and optimising solutions, ensuring our clients continue to derive value from their Workday investment. \n This is a hands-on, client-facing role suited to experienced consultants who thrive in fast-paced environments and are passionate about delivering exceptional support. \n You will also help develop the skills of junior team members and contribute to a culture of continuous improvement. \n Key Responsibilities \n · Efficiently manage and prioritise incoming Workday tickets to ensure timely resolution and high client satisfaction. \n · Perform accurate triage of support cases, assessing case type, impact, urgency, and priority. \n · Ensure compliance with Service Level Agreements (SLAs), particularly around Target Response and Fix Times. \n · Collaborate with the Functional Manager to review ticket volumes and drive process improvements and best practices. \n · Participate in client meetings to provide insight, suggest improvements, and deliver enhancements. \n · Mentor junior consultants and actively promote a culture of knowledge sharing, accelerating team capability development. \n · Identify opportunities for improving internal tools, templates, and support delivery processes. \n What we are looking for: \n • Deep understanding of Workday Record to Report (Financial Accounting/Budgets/Business Assets) (Product Lead in the Workday ecosystem is ideal but not mandatory), • Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations, • Excellent communicator, able to communicate with customers and colleagues with impact and credibility, • Strong commercial awareness and complete understanding of project and business dynamics, • Broad business and technology experience and a good awareness of industry trends and their potential impact on product, • Ability to work to tight deadlines and make sensible decisions under pressure taking a balanced view of customer demands and Kainos commercials, • Ability to widen and maintain a network of external contacts, • Excellent consulting skills e.g. leading largescale workshops with multiple stakeholders, liaising confidently and effectively with senior executives, • Regular participant in sales activities and responsible providing input to work estimates, • Understanding of risk management and able to manage risk within the capability, • Support the operations function ensure that our consultant pool is used in the most commercially advantageous way, balancing development needs and personal preferences, • Commercial understanding of utilization within a services organization and the importance of these targets, • Able to rotate through various Workday delivery services specifically Consulting and Application Management Services, • Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required) Nice to have: \n • Professional qualifications where applicable in your Capability, • Develop and deliver products/offerings and services that differentiate Kainos in the marketplace, • Identify talent for rapid development within the capability, • Experience of managing, mentoring and developing teams \n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n JOB PROFILE DESCRIPTION \n MAIN PURPOSE OF ROLE & LEVEL IN THE BUSINESS: \n As a Low Code Solution Architect (Manager) in Kainos, you’ll be responsible for managing multi-skilled delivery teams to design and deliver high Low Code solutions which delight our customers and impact the lives of users worldwide. \n You’ll work with customer architects to agree functional and non-functional designs, advising customers and managers on the estimated effort, technical implications and complexity surrounding your designs. \n You’ll manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. You’ll also provide direction for your team as you solve challenging problems together. \n You will work with your peers to develop policy and standards, share knowledge and mentor those around you. You’ll do this whilst advising about new technologies and approaches, with room to learn, develop and grow. \n MINIMUM (ESSENTIAL) REQUIREMENTS: \n\n • \n Has successfully delivered Low Code designs and architectures. \n • \n Understands whole solution architecture concepts and can communicate and negotiate these with customer architects. \n • \n Can prioritise non-functional concerns for customers and has experience incorporating these into the application design. \n • \n Demonstratable experience of technical ownership for intelligent automation projects, including architecture, estimation, product planning and user story/requirement creation \n • \n Able to simply and clearly communicate solution design in conversation, documentation and presentations. \n • \n Able to make effective decisions within fast-moving delivery. \n • \n Expertise in Low Code concepts and products, including at least one of: \n \n • \n Microsoft Power Platform \n • \n Microsoft Dynamics 365 \n \n • \n Has experience with public cloud platforms, such as AWS and Azure, including SaaS and PaaS offerings \n • \n A demonstrated ability in managing, coaching and developing members of your team and wider community. \n\n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

Trainee AI Engineer – No Experience Needed \n Future-proof your career in Artificial Intelligence – starting today. \n Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. \n Train online at your own pace and land your first AI Engineer role in 1-3 months. \n Please note this is a training course and fees apply \n Job guaranteed - complete the programme and get a job or get your money back. \n Our candidates earn £28,000-£45,000. \n \n Why AI? \n AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. \n The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. \n \n How It Works \n Step 1 – AI Engineering Fundamentals \n Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. \n Step 2 – Data Fundamentals \n Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. \n Step 3 – Notebooks & IDEs \n Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. \n Step 4 – Python Programming \n Master Python, covering everything from the basics to object-oriented programming (OOP). \n Step 5 – Python Streamlit Project \n Apply your Python skills by building a car price prediction app using Python and Streamlit. \n Step 6 – Python for Data \n Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. \n Step 7 – AI Sentiment Analysis Project \n Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. \n Step 8 – AI Prompt Engineering \n Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. \n Step 9 – Retrieval-Augmented Generation (RAG) \n Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. \n Step 10 – AI Specialised Customer Service Chatbot Project \n Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. \n Step 11 – Machine Learning Fundamentals \n Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. \n Step 12 – Machine Learning Project \n Put your machine learning knowledge into practice with a hands-on project. \n Step 13 – AI & Data Ethics \n Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. \n Step 14 – Oral Exam \n Complete a virtual oral exam to assess your understanding and ability to apply your learning. \n Step 15 – AWS Certified Cloud Practitioner \n Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. \n \n What You Get \n · 100% online, self-paced training \n · Microsoft AI-900 certification included \n · 1-to-1 tutor and recruitment support \n · Real-world project experience \n · Job guarantee – get a job or your money back \n · Starting salary of £28,000–£45,000 \n \n We Get You Hired \n We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. \n Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. \n We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. \n "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London \n \n Ready to Start? \n If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. \n Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps. \n

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What’s in it for you? • A great starting salary of £26,116.00 (£13.35 per hour), plus incentives and bonuses., • Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year., • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us., • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly., • Family Leave – Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family., • Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want., • Volunteering days, so you can give back to your local community., • Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work You’ll be part of the Belfast cluster, covering areas like Belfast (City Centre & Suburbs), Lisburn, Newtownabbey, Carrickfergus, Holywood, Bangor, Dundonald, Carryduff, Glengormley. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work You’ll be part of the Belfast cluster, covering areas like Belfast (City Centre & Suburbs), Lisburn, Newtownabbey, Carrickfergus, Holywood, Bangor, Dundonald, Carryduff, Glengormley. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work You’ll be part of the Belfast cluster, covering areas like Belfast (City Centre & Suburbs), Lisburn, Newtownabbey, Carrickfergus, Holywood, Bangor, Dundonald, Carryduff, Glengormley. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work You’ll be part of the Belfast cluster, covering areas like Belfast (City Centre & Suburbs), Lisburn, Newtownabbey, Carrickfergus, Holywood, Bangor, Dundonald, Carryduff, Glengormley. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work You’ll be part of the Belfast cluster, covering areas like Belfast (City Centre & Suburbs), Lisburn, Newtownabbey, Carrickfergus, Holywood, Bangor, Dundonald, Carryduff, Glengormley. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work You’ll be part of the Belfast cluster, covering areas like Belfast (City Centre & Suburbs), Lisburn, Newtownabbey, Carrickfergus, Holywood, Bangor, Dundonald, Carryduff, Glengormley. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Mercier Consultancy MD is excited to announce a fantastic opportunity for a Player Support Specialist fluent in both Polish and English. This role comes with a paid relocation to the vibrant city of Sofia, Bulgaria. Ideal candidates are those who have a passion for gaming and a commitment to providing exceptional support to players. In this pivotal role, you will assist players from diverse backgrounds, addressing their inquiries and ensuring a premium gaming experience. • Provide top-notch player support in Polish via email., • Assist players with inquiries related to game features, technical challenges, and account management., • Resolve player concerns efficiently to enhance overall satisfaction and player retention., • Document player interactions effectively to inform service improvements and best practices., • Collaborate with other teams to relay valuable player insights and contribute to community building., • Stay up-to-date with game developments and industry trends to ensure knowledgeable support., • Fluency in both Polish and English (oral and written) is required., • Previous experience in customer support or player support roles is desirable., • Strong understanding of gaming culture and familiarity with popular game titles is beneficial., • Exceptional communication and interpersonal skills with a focus on customer service., • Ability to troubleshoot technical issues and offer effective solutions., • Strong organizational skills and ability to manage multiple inquiries simultaneously., • Willingness to relocate to Sofia, Bulgaria, with accommodation and relocation support provided., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Monthly Accommodation Bonus, • Fully Paid Training, • Health Insurance, • And Much More ...

Are you fluent in German and looking for a fantastic opportunity to work remotely from Greece? At Mercier Consultancy MD, we are excited to welcome a dedicated and enthusiastic German Speaking Customer Representative. This position offers the incredible benefit of paid relocation to Greece, allowing you to enjoy a wonderful lifestyle while contributing to our client success in the customer service domain. Your Role: • Provide outstanding customer support to German-speaking clients, addressing inquiries with expertise and care., • Communicate effectively via multiple channels, including phone, email, and chat., • Learn and engage with our client systems to deliver exceptional service., • Collaborate with team members to ensure efficient resolution of customer issues., • Fluency in German (both written and spoken) is essential for effective client communication., • Excellent communication skills and a customer-centric approach., • Willingness to learn new technologies and tools suitable for remote work., • Self-motivated, proactive, and capable of thriving in a dynamic environment., • Open to relocating to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Regional Sales Manager - The Role We are hiring a driven, mission-led Regional Sales Manager to help grow Abler across the UK. We are open to candidates across all regions and will be hiring multiple Regional Sales Managers as we continue to expand our presence. You will own your territory and play a key role in expanding our presence. While this is a high-ownership role with a strong focus on new business, you will not be starting from zero. Abler already works with a growing number of well-known organisations across the UK, from Premier League and EFL clubs to grassroots and community programmes, giving you a strong foundation, credibility, and network to build on. You will introduce Abler to clubs, community programmes, foundations, and sports organisations, helping them modernise how they operate and how they serve their participants. You will run the full sales cycle, from prospecting and discovery through to demos, proposals, and closing deals, while also leveraging existing relationships, references, and introductions to accelerate growth. You will be trained on our playbook and equipped with the tools needed to succeed. The role begins as a contractor position with a clear path to a full-time role as you demonstrate impact and as our UK team continues to grow. What You'll Do • Prospect & Build Pipeline: Design and execute multi-touch out bound campaigns across email, LinkedIn, and phone. Research accounts carefully and use outbound tools such as Apollo, Lemlist, or Smartlead to build a strong pipeline., • Own the Sales Cycle: Prepare and run discovery calls, conduct product demonstrations, send proposals and contracts professionally, and manage negotiations through to close., • Build Relationships: Develop long-term relationships with sports organisations across your territory and become a trusted advisor to clubs and administrators., • Maintain a Clean Pipeline: Log all activity accurately in our CRM so the team always has a clear picture of pipeline and opportunities., • Collaborate with the Team: Share what is working in the field and bring customer insights back to product, marketing , and leadership. What We're Looking For • Experience in sales, SDR, or AE role, ideally in B2B, SaaS or technology, • A genuine background and passion for sport, whether as a coach , administrator, athlete, or someone who has worked within a sports organisation, • A track record of hitting or exceeding outreach and pipeline targets, • Strong written and verbal communication skills, • Comfortable working independently and remotely, • Based in the UK with the right to work, • Comfortable using sales tools and learning new technology quickly, • Familiarity with HubSpot or similar CRM systems is a plus, • Experience selling into sports clubs, leisure, or membership-based organisations is a plus, • Experience contributing to playbooks or mentoring junior SDRs is a plus What we value We are looking for people who are not only skilled and capable, but who bring the right mindset. Experience and qualifications matter, but mindset matters more. We believe that a strong work ethic, a drive to improve, and a willingness to take ownership are what truly determine long-term success. With the right mindset, you can learn fast, grow into the role, and create real impact, even if you don’t have all the answers from day one. We value people who take responsibility, push through challenges, and keep raising their level. People who bring energy to the team, challenge others, and help move us forward together. About Abler Abler is a mission driven SaaS company building the operating system for sports organisations. We create digital tools that help clubs, coaches, and communities run better programmes, reach more people, and create real impact through sport. We are a growing, international team with different backgrounds and perspectives, united by a shared belief in what we are building. We value open communication, direct feedback, and high standards. We challenge each other, support each other, and believe that strong teams are built through trust, ownership, and a shared drive to improve. Backed by strong investors and with a proven track record in our home market, we are now expanding internationally. We already work with a growing number of well-known organisations across the UK, from Premier League and EFL clubs to grassroots and community programmes, and are building something that has not been done before. How to apply If you are excited about the opportunity, join our talented team and make a significant impact on the future of our next generation. We look forward to hearing from you soon! Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this position. All applications will be reviewed and treated with full confidentiality. If you have any questions about the application process or before you apply, please feel free to reach out to the hiring manager directly _. Sport matters.

We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. Are you an experienced and driven sales professional ready to hit new heights in your career? Do you thrive on exceeding targets and being rewarded with competitive bonuses? If you're passionate about building relationships and delivering exceptional results, this is your opportunity to shine! At Yell, we’re seeking ambitious, proactive Business Development Managers to join our dynamic team. We value our colleagues and customers, offering an environment that supports your career growth while empowering you to make an impact. You'll have the chance to work in a high-energy, fast-growing digital marketing sector, helping businesses across the UK reach new goals. Our CEO, Mark Clisby says...’As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals.’ About the Role: As a key player in our Field Sales team, you’ll be at the forefront of driving business growth. Your role will include: • Hunting for New Business: Proactively prospecting through self-sourced and company-provided leads, you'll open doors to new clients., • Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions., • Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth., • Client Management: Nurture relationships, ensuring a seamless customer experience and consistent account management for up to 12 months post-sale., • Data Analysis: Conduct in-depth reviews to identify opportunities for growth, boosting client ROI and delivering long-term success., • Proven track record of success in sales (Field Sales or High Performing Telesales), • Strong relationship-building and negotiation skills, • Resilience and a positive outlook in overcoming objections, • Excellent presentation skills—both verbal and written, • Experience in solution selling or SaaS (desirable but not essential), • A full UK driving license is required with no more than 6 points Why Join Us? • Competitive Earnings: A fantastic base salary of £35,875, OTB 53,875, Car allowance of £5200 or £6200 depending on the car and it doesn’t stop there, as we offer uncapped earnings!, • Perks & Benefits: 23 days holiday (increasing each year), employee referral schemes, wellbeing support, flexible pension options, and discounts with top retailers like Apple and British Airways., • Career Growth: With clear paths to progress into roles such as Senior Account Manager, Digital Account Director, and more, we tailor opportunities to match your career ambitions. As well as access to our Aspire Program and dedicated career development portal!, • Recognition & Rewards: Celebrate your success with our Reward and Recognition schemes, including the prestigious Yell ‘Gold Awards.’, • Top-Tier Partners: Work with some of the world’s leading brands, including Google, Wix, Alexa and Microsoft., • Supportive Culture: Be part of a motivated, high-performing team where we work together to achieve success. If you're eager to take the next step in your sales career with a market leader, we want to hear from you! Even if you don’t tick every box, we encourage you to apply as we value potential and individual merit. If you would like any more information before applying, please email us - _

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform. You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities • Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership,, • Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant., • Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities., • Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy., • Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance., • Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics, • Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live, • Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant, • Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases, • Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities, • Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency, • Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance, • Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation, • Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through, • Support customers through platform changes, upgrades, new feature adoption, and release-related questions, • Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions, • Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities, • Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required, • Help customers increase their self-service usage of the Antavo platform and Backoffice, • Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials, • Support internal process improvements, technical account management playbooks, automation, and scalable ways of working, • Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication, • Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have • Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers., • Strong ability to balance technical depth with strategic customer engagement and executive communication., • Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments., • Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution., • Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar, • Strong experience working with technical SaaS products and live customer environments, • Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust, • Ability to explain technical topics clearly to both technical and non-technical audiences, • Strong problem-solving skills with a structured, analytical, and pragmatic mindset, • Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems, • Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities, • Strong ownership and task prioritisation skills across multiple strategic customers, • Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams, • Familiarity with issue and project-tracking tools such as Jira, • Understanding of software development processes, release cycles, incident handling, and escalation management, • Calm and confident approach in escalated, ambiguous, or high-impact customer situations, • Comfortable working in a remote, international SaaS environment, • Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations., • Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned, • Willingness and ability to travel approximately 30-40% across the EU & NAM region for customer meetings, Executive Business Reviews, workshops, and ad-hoc technical training sessions Nice to haves • Experience with loyalty technology, CRM, MarTech, customer engagement platforms, e-commerce, or digital marketing technology, • Experience with loyalty business use cases such as points, tiers, rewards, campaigns, personalization, segmentation, omnichannel engagement, and member lifecycle, • Experience with RESTful APIs, SDKs, JavaScript frameworks, webhooks, authentication methods, and data integrations, • Good understanding of databases, including SQL and NoSQL concepts, • Experience working with e-commerce platforms such as Magento or Shopify, • Familiarity with marketing CRM or automation platforms such as Salesforce, Emarsys, Braze, Bloomreach, or similar, • Experience supporting enterprise or strategic customers, • Experience participating in technical workshops, solution reviews, Executive Business Reviews, or customer architecture discussions, • Experience improving technical account management processes, playbooks, dashboards, documentation, or automation workflows, • Previous experience in customer success, professional services, solutions engineering, or implementation consulting Benefits • The opportunity to quickly advance in your career, • AntavoCare health insurance benefit, • International vibe: our working language is English, and we have 100 colleagues from 8 different nationalities, • A dynamic, no corporate-BS environment to learn, grow, and really make an impact, • You will have a strong team around you to support you in reaching your goals Why our team loves working at Antavo • “Antavo is remote-first, so I can work from my home, which means a lot to me. We regularly meet in-person.”, • “Truly international vibe, with different nationalities working on one mutual goal.", • "I love my comfortable environment (no dress code, flexible working hours, company retreats, etc)", • "People here like my bad jokes." At Antavo every person is a unique personality working towards the same goal, creating a thriving business. It’s very important for us that everybody has a place and a voice on projects and goals, no matter the race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. We create and empower a diverse culture, as we know it encourages creativity and innovation. _ _

We help the world Be Everyday Ready™ Today’s threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools — all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. About the Role:The IAM Consultant, SailPoint ISC is a customer-facing consultant responsible for implementing the technical deployments of IAM solutions at Cyderes. They work on customer projects and programs, directly with the Engagement Lead and Project Manager to deliver outstanding solutions. They maintain a high-quality of work and delighting our clients. The IAM Consultant will be well-versed in their area of expertise and will focus on delivering SailPoint. The consultant will provide subject matter expertise in SailPoint during consulting engagements, which assess, define, install, and configure a client’s security capabilities in the policy, process, technology, or organizational areas. The IAM Consultant also identifies gaps and recommends cost effective best practices to manage client risk and increase their understanding of security and privacy risk and compliance. • Work as part of a high-end consulting team to deliver product and domain expertise in Identity & Access Management, • Work on the technical delivery of IAM implementation projects, • Help gather business and technical requirements from the customer, • Provide input to functional and technical design where required, • Ensure that the technical solution meets the customer requirements and performs as per design, • Create customer delivery documentation such as implementation and configuration documents, test plans and run books, • Provide assistance to pre-sales activities such as developing client focused proposals, and running technical PoC’s, • Work closely with project manager and engagement manager to deliver tasks on time, within budget and with high quality, • Identify new and existing customer opportunities, • Help create strong customer relationships with technical stakeholders, • Share best practices with team members to contribute to enhance the IAM center of excellence, • 2+ years of hands-on experience in SailPoint ISC doing:, • Installation and configuring, • Developing lifecycle workflows, • Onboarding applications with automated provisioning, • Configuring reports and dashboards, • RBAC and Access Reviews, • Experience with databases (such as Oracle, MSSQL, MySQL), • Experience with Java or BeanShell and PowerShell preferred, • Experience with the web technologies such as XML, SPML, Web Services (SOAP/REST), web and application servers, • Strong communications skills (written and verbal), • SailPoint ISC Engineer Certification - preferred, • Readiness to travel up to 20% annually.Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

📌 Position Title: Product Manager 🌍 Location: Remote – Europe ⏰ Working Rhythm: Innovation is a 24/7 pursuit, but we value your downtime. While our typical working hours are 6am-2pm Eastern Standard Time (to ensure overlap with US team), we embrace flexibility and trust you to manage your schedule to meet your individual needs and peak productivity times. Occasionally, longer hours may be required to tackle challenges, support new releases, or contribute to time-sensitive initiatives. 📝 Contract Type: Full-Time Employee 🤝 Reporting To: Chief Product Officer Role Impact We’re not looking for a traditional Product Manager. We’re looking for a deeply technical, AI-native, customer-obsessed product leader who can build a world-class, consumer-grade experience in a category that hasn’t historically delivered one. As a Product Manager at Nexford, you will own and evolve critical parts of the learner journey end-to-end. This is not about shipping features. It’s about building a product that learners come back to every day, stay engaged with over months and years, and ultimately credit with changing their lives. You will operate at the intersection of AI, product, and human behavior. You will deeply understand our learners, speak with them constantly, and translate real needs into thoughtfully designed experiences. You will help define what an AI-native, learner-first university actually looks like in practice. If you’ve built sticky B2C products, are obsessed with understanding users, and know how to turn AI capabilities into real user value, this role is for you. Key Responsibilities Own the Product, Not Just the Roadmap Take full ownership of product areas across the learner lifecycle. Define what to build, why it matters, and how success is measured. Customer Obsession & Design Thinking Develop a deep, continuous understanding of our learners through regular user conversations, research, and behavioral analysis. Apply strong design thinking principles to ensure every product decision is intentional, user-centered, and outcome-driven. Build AI-Native Experiences Identify and ship AI-powered features that meaningfully improve the learner experience. Move beyond surface-level integrations and build products where AI is core to the value proposition. Drive Engagement & Retention at Scale Design systems that keep learners coming back. Obsess over activation, habit formation, and long-term retention across a multi-month and multi-year journey. Operate Like a B2C Product Leader Build consumer-grade experiences for a global audience. Raise the bar on usability, personalization, and product quality. Turn Data Into Decisions Instrument everything. Run experiments. Combine quantitative data with qualitative insights to drive prioritization and iteration. Lead Cross-Functionally Work closely with Engineering, Design, Data, and business teams to ship high-quality products quickly. Create clarity and momentum across teams. Move Fast, Improve Constantly Ship, learn, iterate. Maintain high standards without slowing down. Continuously raise the bar. Skills & Qualifications Proven B2C Product Builder 5+ years as a Product Manager building and scaling B2C products, ideally with global audiences. Experience with products that require sustained engagement, not one-time transactions. AI-Native Thinking (Non-Negotiable) Strong understanding of AI/ML and hands-on experience building AI-powered products. You know what’s real vs hype and can translate capabilities into shipped features. Customer Obsession (Non-Negotiable) You speak with users constantly. You deeply understand their needs, behaviors, and pain points, and you build products that reflect that understanding. Strong experience with user research, usability testing, and translating insights into product decisions. Retention is Your Game You have a track record of improving activation, engagement, and retention in products with long customer journeys. Highly Technical You’re comfortable going deep with engineers. You understand systems, APIs, data flows, and how modern products are built. You use AI tools daily. Product Judgment You know what matters. You can prioritize effectively and make high-quality decisions with imperfect information. Relentless Ownership You don’t wait. You don’t need hand-holding. You take responsibility for outcomes, not just output. Clear Communicator You can align teams, simplify complexity, and articulate product direction clearly. If you're passionate about transforming lives through education and have a proven track record of delivering exceptional customer experiences, we encourage you to apply! About Nexford University Nexford University is a next-generation learning institution based in Washington, D.C. We're on a mission to revolutionize education by providing learners worldwide with access to high-quality, affordable, and dynamic online education that equips them for success. We prioritize skills over theory, preparing our learners for the workplace of the future in industries with immense growth potential. Our goals are clear: 🚀 Empower learners with the skills they need to achieve their career aspirations. 🌍 Deliver a 100% online global education, ensuring accessibility regardless of location. 💼 Offer an educational model centered on mastery of workplace competencies. 🧠 Foster critical thinking, problem-solving, and lifelong learning skills. 🤝 Create a global community, harnessing collaborative technology for learner success. 💲 Provide flexible, affordable, and continuously updated educational opportunities. Interested in finding out more about us? Visit _ for more information and join our mission!

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, working to support large enterprise customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of large, enterprise accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently achieves internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption with minimal peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by improvement of individual digital key performance indicators vs. goals. Periodically share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing., • Lead with Product Expertise: Establish and maintain advanced-level mastery of the Quantum Metric platform, understanding how to derive value from each feature and how to translate each into solving customer business questions. Ability to live problem solve with customers without pre-investigation to quickly reach solutions. Swiftly adopt applications of new technologies to enable customers on application to their business to derive value., • Deliver Thought Leadership: Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy., • Elevate the Team: Frequently sharing expertise in team forums. Regularly assist peers by knowledge sharing & answering questions over Slack to provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Design and execute action plans to remediate deficiencies with some input from leadership., • Language Requirements: Fluency in English and at least one additional language (Spanish or French) with the ability to effectively support and communicate with customers in both., • Experience & Background: 2+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices.💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

About ENSEK ENSEK builds the cloud‑native SaaS software that’s transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‑driven insight, all underpinned by modern, cloud‑native architecture. ENSEK is at an exciting inflection point as we scale at pace towards new international horizons. If you’re driven by solving complex, real‑world problems and want to build modern technology that accelerates the global energy transition, you’ll feel right at home with us. About the role As Head of Product for Platform, you are responsible for the strategic direction and effective execution of ENSEK's Platform product portfolio. The Platform underpins every product team in the organisation ,it is the foundation on which great products are built. Your will drive us to a place where product/engineering teams are able to rapidly and safely build consistent, high-quality features by relying on a unified set of well-maintained software libraries and foundational ‘features’ that eliminate complexity and accelerate delivery. Key responsibilities: Own and deliver clear OKRs in partnership with engineering and commercial leaders. Treat internal engineering teams as primary customers, shaping platform priorities based on their needs and workflows. Define and own the Platform product strategy and roadmap, balancing near‑term delivery with long‑term architecture. Drive evidence‑based prioritisation, making clear decisions on what to improve, replace, or retire — including defining the future of the Workflow Engine at the core of billing and payments. Work closely with engineering leadership to align delivery, manage tech debt, and coordinate platform evolution across dependent teams. Lead build vs. buy vs. partner decisions with strong technical and commercial judgement. Own ENSEK’s AI platform strategy, enabling safe, scalable adoption of agentic AI and productivity tooling across product and engineering teams. Own “API as a Product”, accountable for external developer experience including documentation, consistency, tooling, SDKs, and API pricing and packaging. Own the end‑to‑end new customer onboarding platform, including configuration tooling, environment provisioning, and automation to reduce time‑to‑onboard. Define and own platform quality outcomes (availability, reliability, security), including production KPIs. Key outcomes: Measurable improvement in external API developer experience (e.g. time-to-first-call, API NPS, support ticket reduction) with definition and implementation of an API pricing and packaging model in partnership with Product Marketing Reduction in time-to-feature for product teams related to platform investment from areas such as Workflow engine, end-customer communication and document management frameworks, Identity and Access Management (IAM), API as a Product approach and agentic frameworks. Increase in platform adoption and consistency of use across engineering teams Reduction in new customer time-to-onboard, with a target trajectory from months to hours through investment in configuration tooling and process automation Reduction in time and effort required to provision and maintain customer environments (e.g. UAT, test, and production), with measurable progress toward self-service Experience required: Demonstrable experience as a product leader, ideally with experience in platform, developer tooling, or infrastructure-adjacent product domains. A strong technical background — you do not need to write production code, but you should be deeply comfortable engaging with engineering and understanding trade-offs. Proven ability to make objective, data-informed decisions about product direction — including the willingness to challenge existing solutions and advocate for change. Strong people management experience, with a track record of developing product managers and building high-performing product teams. Track record of defining and delivering complex technical products with clear value propositions for both internal and external stakeholders. Ability to operate across both strategic and tactical levels — setting long-term direction while remaining hands-on enough to unblock teams and maintain delivery momentum. Understanding of P&Ls, budget setting / tracking, with the ability to create sound business cases. Ideally an educational background being Degree in Computer Science, Engineering, Product Management or equivalent. Company Benefits 25 days’ holiday + bank holidays Option to buy or sell 5 extra annual leave days per year Vitality Health Insurance, including private healthcare, virtual GP access, mental‑health support and wellbeing perks (50% off gym memberships -Virgin Active, Nuffield, PureGym) Pension with 5% matched contribution Regular team‑wide and company‑wide events 2 volunteering days per year to give back Remote‑first working environment with offices in London and Nottingham