Customer Support Jobs in Edinburgh

Customer Service/Helpdesk Support

Customer Service/Helpdesk Support

Pontoon

Customer Service/Helpdesk Support. Customer Service/Helpdesk Support Edinburgh 6 months One of our large Financial clients is currently looking for Customer Service/Help desk Support to join their te

pin iconEdinburgh, Scotland
1 month ago
Mobile Phone Support - Edinburgh

Mobile Phone Support - Edinburgh

Jump IT Recruitment

Mobile Phone Support - Edinburgh. Mobile Phones, Telephony, Mobility, Customer support, Help desk, service desk, 1st line support. We have a new permanent opportunity to join our globally successful

pin iconEdinburgh, Scotland
1 month ago

Mobile Phone Support - Edinburgh

Jump IT Recruitment

Mobile Phone Support - Edinburgh. Mobile Phones, Telephony, Mobility, Customer support, Help desk, service desk, 1st line support.Ready to apply? Before you do, make sure to read all the details pert

pin iconEdinburgh, Scotland
1 day ago

2nd Line Support Engineer

Cathcart Associates

2nd Line Support Engineer. Software Support Analyst required to join a very successful and established Technology Company in Edinburgh on a permanent basis. The technical support team provide advice

pin iconEdinburgh, Scotland
1 day ago

Customer Service/Service desk/Helpdesk Support

Pontoon

Customer Service/Service desk/Helpdesk Support. Customer Service/Helpdesk Support/Service DeskFor a complete understanding of this opportunity, and what will be required to be a successful applicant,

pin iconEdinburgh, Scotland
4 days ago

Customer Service/Service desk/Helpdesk Support

Pontoon

Customer Service/Service desk/Helpdesk Support. Customer Service/Helpdesk Support/Service Desk Edinburgh 6 months One of our large Financial clients is currently looking for Customer Service/Help des

pin iconEdinburgh, Scotland
22 days ago

Kickstart Reception & Customer Service Advisor

Elliot Marsh

Kickstart Reception & Customer Service Advisor. Role: Kickstart Reception & Customer Service Advisor Location: Edinburgh Salary: £9. Job Purpose: Responsible for ensuring outstanding service is pr

pin iconEdinburgh, Scotland
4 days ago

Proud to be a Kickstart Employer – opportunities available now

Mortgage Advice Bureau

Proud to be a Kickstart Employer – opportunities available now. Proud to be a Kickstart Employer – opportunities available now. With the communication and customer relations team now operating as one

pin iconEdinburgh, Scotland
25 days ago

IT Support Technician

Concept Resourcing

IT Support Technician. Concept Resourcing are currently looking to recruit an experienced IT Support Technician for a client in Edinburgh. This role is to be the go-to onsite support technician at ou

pin iconEdinburgh, Scotland
1 month ago

Customer Service Advisor £24,000

Search Consultancy

Customer Service Advisor £24,000. Customer Service £24,000 We are recruiting for Customer Service Advisors to work in our global clients Customer Operations teams in Edinburgh. To manage customer o

pin iconEdinburgh, Scotland
1 day ago

IT Support Technician

concept resourcing

IT Support Technician. Concept Resourcing are currently looking to recruit an experienced IT Support Technician for a client in Edinburgh. This role is to be the go-to onsite support technician at ou

pin iconEdinburgh, Scotland
4 days ago

Customer Experience Business Analyst

Lorien

Customer Experience Business Analyst. My banking client based in Edinburgh, due to project demands require a Customer Experience Analyst to support them on their digital channels project.Key responsi

pin iconEdinburgh, null
12 days ago

German Technical Support Advisor

HRC Recruitment

German Technical Support Advisor. German Speaking Product Support Agent - Edinburgh - Salary £19-22,500p/a DOE Do you have experience within a telephony customer service environment? Do you

pin iconEdinburgh, Scotland
6 days ago
Full-time

ICT Administrator / ICT Coordinator / IT Support

Bluetownonline

ICT Administrator / ICT Coordinator / IT Support. Job Title: ICT Administrator Location : Edinburgh Salary: Salary Dependent upon Experience Job Type: Permanent, Full Time Are you passionate about IC

pin iconEdinburgh, Scotland
2 days ago

Contracts and Commercial Consultant

Walsh Employment Ltd

Contracts and Commercial Consultant. Contracts and Commercial ConsultantMaking sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.Edinburgh or Sco

pin iconEdinburgh, Scotland
17 days ago

Quality Engineer

Zachary Daniels

Quality Engineer. My client is developing a range of new products, and with this increase in production on site across a range of industries, they are now looking to add an experienced Quality Engine

pin iconEdinburgh, Scotland
3 days ago

Specification Sales Manager

BMS Sales Performance

Specification Sales Manager. Excellent opportunities for long term career advancement Unrivalled reputation for excellence of technical customer support Global manufacturing company Currentl

pin iconEdinburgh, Scotland
6 days ago

Quality Engineer

Zachary Daniels

Quality Engineer. My client is developing a range of new products, and with this increase in production on site across a range of industries, they are now looking to add an experienced Quality Engine

pin iconEdinburgh, Scotland
17 hours ago

Implementaion Specialist SaaS

Nichols Digital Limited

Implementaion Specialist SaaS. Implementation Specialist, SaaS, Software, Onboarding clients, Meetings, Customer requirments, Demonstrations, Demos, Support Training Sessions.Are you the right candid

pin iconEdinburgh, Scotland
17 days ago

Customer Service Support Consultant - Location Flexible (12 mnth FTC)

M&G plc.

Customer Service Support Consultant - Location Flexible (12 mnth FTC). At M&G our vision is: to become the best loved and most successful savings and investment business and we're looking for people

pin iconEdinburgh, Scotland
7 days ago

Customer Service Support Consultant - Location Flexible (12 mnth FTC)

M&G plc.

Customer Service Support Consultant - Location Flexible (12 mnth FTC). At M&G our vision is: to become the best loved and most successful savings and investment business and we're looking for people

pin iconEdinburgh, SCT
7 days ago
Full-time

German Technical Support Advisor

HRC Recruitment.

German Technical Support Advisor. German Technical Support Advisor - Edinburgh - Salary £19-22,500p/a DOE  Do you have experience within a telephony customer service environment?   Do you either have

pin iconEdinburgh, Scotland
2 days ago
Full-time

IT Support Engineer

Outsource UK Limited

IT Support Engineer. IT Support Engineer (2nd/3rd Line)Location: Edinburgh, ScotlandBe one of the first applicants - read the complete overview of the role below, then send your application for consi

pin iconEdinburgh, Scotland
4 days ago
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Customer Support

Customer support jobs are part of the customer service industry. Customer support provides guidance to clients about products/services, solves any issues and answers queries. It entails tasks such as giving aid with onboarding, resolving customer problems, upgrading clients or changing service levels and troubleshooting. Customer support can be based through ticket-based help desks, email support, call centers, social media and more. 

This component is an essential part of businesses-no matter how big or small. It ensures consumers’ happiness, engagement and builds consumer loyalty. Also, it’s a great marketing channel as customers can provide feedback directly to the company about product and service quality. 

Whilst customer service is an umbrella term that covers all customer interactions to improve relationships, customer support is just one method utilised to achieve . For instance, when you go to a restaurant, you’ll be received and shown to your table by a waiter. You’ll order food, you’ll eat it and have your bill processed. Each of these touchpoints comes under customer service.  To obtain a customer support job, having your GCSEs’ completed will work in your favour. The ideal candidate will have great communication and interpersonal skills, patience and the ability to multi-task and manage stress. The average salary for a customer support agent is £11.20/hour.  

Here are some popular roles under customer support:

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