Offres customer assistant à EdinburghCréer des alertes d'emploi

Company Description EDINA LOCK & KEY COMPANY LIMITED is a retail business based in the United Kingdom, focusing on providing high-quality products and services to its customers. Located in Edinburgh, the company has built a reputation for reliability and excellence in its offerings. Known for its customer-centric approach, the company strives to create a positive shopping experience. EDINA LOCK & KEY COMPANY LIMITED values professionalism and consistent service excellence to meet the needs of its clientele. Role Description This is a full-time on-site role for a Retail Assistant at EDINA LOCK & KEY COMPANY LIMITED, based in Edinburgh. The Retail Assistant will handle various daily tasks, including assisting customers with inquiries, processing sales transactions, and ensuring that the sales floor is fully stocked and organized. Additional responsibilities include delivering excellent customer service, resolving customer concerns, maintaining a clean and welcoming store environment, and supporting the team with inventory management and general retail operations. Qualifications • Customer Service and Customer Experience skills, ensuring professional and helpful interactions with customers., • Strong Communication skills for effectively addressing customer needs and inquiries., • Retail Sales and Sales skills, with the ability to upsell and meet sales goals confidently., • Good organizational and time management skills to handle multiple tasks efficiently., • Basic understanding of inventory management processes is a plus., • Previous experience in a retail or customer-focused role is advantageous.

Foundation Scotland is an independent charity that provides funding to charities, social enterprises and community organisations. We do this on behalf of over 400 individuals, charitable trusts and companies. Foundation Scotland is on a growth trajectory. The Board are committed to supporting this growth and have set aside funds for investment in technology and systems improvement. We use SunSytems for accounting and budgeting and have interfaces to our Grantmaking and Donor Database [Salesforce] and invoices and expenses system [ExpenseIn] To support this growth, we’re looking for an Accounts Assistant who will play a key role in maintaining the accuracy and integrity of our accounting data across SunSystems and Salesforce. You’ll work mainly through established interface tools, with some manual processing, and you’ll be encouraged and supported to explore new ways of streamlining tasks and enhancing automation as we evolve. You’ll be joining a supportive and collaborative team. We work primarily from home, with opportunities to come together in person a few times each month in Edinburgh, ensuring a balance of flexibility, connection and shared learning. This is a fantastic role for someone who loves continuous improvement, enjoys making systems run better and takes pride in delivering reliable, timely financial information, all while offering excellent customer care. In return, Foundation Scotland offers a generous and supportive package, including 35 days annual leave, training and development opportunities, flexible working, employer pension contributions and a progressive pay system with benchmarked annual increases. Closing date for applications: 15th May at 5pm. Interviews will be held on 29th May in person in Edinburgh.

Finance Assistant Location: 69 North Gyle Terrace, Edinburgh, EH12 8JY Contract: 3 Positions, 2 Full time 35 hours/week & 1 Part time 28 hours/week Salary: £27,240.94 - £29,889.33 We have an exciting opportunity to join Alzheimer Scotland as a Finance Assistant. Alzheimer Scotland is Scotland’s national dementia charity. Our aim is to make sure nobody faces dementia alone. We provide support and information to people with dementia, their carers, and families, we campaign for the rights of people with dementia, support vital dementia research and promote positive brain health. We are seeking applications from individuals with demonstrable high volume finance administration work experience within a complex organisation and who possess the skills to take on the tasks outlined in the job description which can be read by clicking the Apply button. These are transactional roles working as a team supporting a range of finance tasks including purchase ledger, sales ledger, bank processing alongside customer service and supporting donors across a variety of methods including phone and face to face, therefore, strong customer service skills alongside finance administration experience are essential. You will be a strong communicator both verbally and written and able to balance competing priorities and deadlines. You will have practical experience of working with a wide range of office systems including Microsoft 365 and databases or financial systems. If you are interested by what you have read, and have the necessary skills and experience, or have experience in elements of the role and wish to develop these skills further, alongside the ability to make a success of this role, we would be delighted to hear from you. Following completion of probationary period (6 months) there will be opportunities to undertake and progress further studies in relevant disciplines. For a full job description, please click the Apply button now to fill out an online application form. Applicants must complete the form on our website to be considered for this role. CV applications will not be considered. The successful candidate for this post will be subject to a criminal check through Disclosure Scotland. Closing Date: 10 May 2025 Interview Date: 18 May 2026

Purpose The purpose of the role is to be the lead officer responsible for the property management of Arks portfolio of commercial properties, which consists of student accommodation, private residential tenancies and a range of third-party leases. To provide commercial, high quality, proactive and customer focused services. To ensure tenancies and leases are managed in accordance with the terms of their contracts, protocol agreements, legislation, regulation and best practice. To assist with the future growth of Arks commercial portfolio. To deliver outstanding services direct to customers in line with the vision and values of the organisation. Responsibilities Deliver a comprehensive range of property management services for commercial properties and ThirdParty Leases. Fact Finding and Analysis Ensuring the delivery of excellent property management services within defined neighbourhoods including all tenancy related and customer facing matters. Be effective, efficient, and proactive in managing: Third Party Leases and Protocol Agreements • In collaboration with the Director of Development and Customer Experience establish a property quality stand and standard lease models for Third-Party leased assets;, • To review, refresh and implement the Third-Party Lease and Protocol Agreement policy and procedure;, • Carry out a full review of all current third-party leases (leased in and leased out);, • To be the lead person responsible for the negotiation and co-ordination of new leases and terminating existing leases;, • Develop a third-party lease management digital system that holds all relevant and up to date information, can be used to track and monitor leases, identify respective obligations and liabilities and manages overall compliance;, • To manage leases and protocol agreements to ensure respective parties are carrying out their contractual obligations. Voids • To be responsible for the end-to-end void process, which includes carrying out a pre inspection before a tenant moves out , completing inventory checks, working closely with Arks voids contractor to ensure properties meet ACILs lettable standard and re-letting within established targets;, • To work closely with the Investment Team if extensive work, for example component replacements, are required to achieve lettable standards;, • To work closely with Arks Asset Compliance and Contracts lead to ensure all property compliance checks are carried out and any associated works completed to support new occupancy;, • The void process should follow Rubixx process steps and live recording and reporting to be employed via mobile devices. Marketing and Advertising • Develop a marketing strategy for advertising void properties to maximise advertising reach and minimise void periods;, • Explore and establish a partnership with Edinburgh Universities to promote ACIL student accommodation to generate interest and potential tenants to minimise void periods;, • Work closely with Arks Communications and Marketing lead to promote and advertise void properties across Arks social media platforms and website;, • Lead on the negotiation of fees and services with external property advertising agencies, tenancy checking agencies and digital platforms. Allocations • To develop and implement an Allocations Policy for commercial residential properties;, • Effectively manage letting of vacant properties to ensure tenants and prospective tenants are matched to the right property to create balanced and sustainable communities;, • Responsible for the efficient administration of the Allocations Policy. Tenancy Management • To take timely and appropriate action in relation to all tenancy management issues, including conducting new tenancy and settling in visits, responding to requests to succeed to, or terminate tenancies and dealing with suspected abandonments in accordance with our policies and timescales;, • Actively promoting tenant participation in all aspects of our work. Neighbourhood Management • To carry out regular estate inspections to identify environmental and other issues as well as taking relevant action as appropriate to improve communities;, • To manage externally appointed Factors to ensure they are managing estates in accordance with Deed of Conditions and Factoring Agreements;, • Liaise with other stakeholders to improve the environment such as cleansing dept, environmental Health etc. Income Management • Manage tenancy deposits through a registered Rent Deposit Scheme at the crucial stages of the tenancy;, • Managing rent and service charge collection;, • Monitoring and controlling rent arrears taking appropriate recovery action to ensure that arrears targets are met;, • Managing all-related debt recovery (inc. former tenant) and providing recommendations for write offs;, • Obtain relevant authorisation levels for all financial transactions;, • Support the Assistant Director of Housing and Customer Experience to review annual rent and service charges Property Repairs • Identify and report disrepair within communal areas during tenancy and estate visits; live recording and reporting to be employed via Rubixx from mobile devices and/or reported to the responsible externally appointed Factor;, • To ensure our tenants receive a responsive service to help them fulfil their tenancies in well maintained homes, signpost and encourage tenantsto report repairs as they arise directly to Arks Customer Services Team or when available the customer portal;, • To highlight poor reactive repairs/void contractor performance to Arks Housing and Neighbourhood Services Manager to raise with the contractor as part of their contract review meetings;, • Regularly monitor repairs and contractors’ performance against Key Performance Indicators (KPIs) to support the Assistant Director of Housing and Customer Experience to inform monthly and quarterly reporting and contract review meetings. Tenant Engagement and Participation • Build a positive engagement with all commercial tenants and carry out annual visits to tenanted properties to assess condition, compliance with lease terms, assess any issues, collect any comments or feedback from tenant and capture any general concerns;, • Contribute to the issue of Newsletters and other publications;, • Participate in Tenant and Ark community events;, • Assist with the development and sustainability of effective tenant participation. Governance, Performance and Risk • To ensure Ark’s regulatory and legislative compliance is achieved through effective monitoring and regular review of practices whilst anticipating future legal or compliance requirements;, • Monitor performance to achieve our customer service and business targets and KPIs;, • Maintain cases and events on Rubixx to ensure high quality reports can be produced as required by the Assistant Director of Housing & Customer Experience;, • Assist with the implementation and delivery of the department’s annual strategic objectives and operational delivery plan. Complaints • Deal with Stage 1 complaints in line with Ark’s complaints handling procedures;, • Ensure Rubixx case and events are regularly updated to capture all communication, outcomes, and actions;, • Escalate Stage 2 complaints to the Housing & Neighbourhood Services Manager or Assistant Director of Housing and Customer Experience where required., • disputes and cases involving the First-tier Tribunal for Scotland (Housing and Property Chamber) General Data Protection Regulations/FOI • Handle and protect all personal data in line with our Data Protection policies and current Data Protection legislation;, • When required assist with responses to Freedom of Information requests or Subject Access Requests. Value for Money • Endeavour to achieve Value for Money in the delivery of all services;, • Develop opportunities for service improvement. Health and Safety • Be aware and operate Ark’s health & safety policies and procedures. Ensure Effective Communication • Adopt a customer service and solutions orientated approach when responding to queries from managers, employees, and customers to ensure that our customers’ experience of service is a positive one;, • Undertake a programme of regular customer visits to determine different customer profiles and service needs;, • Work closely with all staff across the organisation to provide appropriate professional expertise in relation to commercial property management activities;, • Resolve customer issues and complaints and apply creative thinking to identify personalised solutions;, • Attend meetings with customers and internal/external agencies to lead initiatives or resolve issues;, • Ensure we keep customers informed through a range of various methods. Innovation and Initiative • Carry out research of relevant markets, new initiatives and good practice to contribute to continuous improvement and growth of the commercial portfolio;, • To provide support to the Director of Development and Customer experience to appraise new business opportunities;, • Use available resources effectively and efficiently to deliver the business priorities;, • Use initiative to balance conflicting priorities;, • Where necessary, work as part of the Housing and Customer Services team to identify areas to add value, and to contribute to solutions to improve area and organisational performance;, • Collaborate with the business to fully understand the key performance issues, objectives and drivers and the associated people requirements for both current and future business challenges;, • Review, research and develop current policies and procedures to ensure they are appropriate for business needs, compliant with legislation and in line with the values of Ark;, • Support the Assistant Director of Housing & Customer Experience with the implementation and continuous development of Rubixx.

About Us Due to expansion, an opportunity has arisen for an enthusiastic individual to join our award-winning Business Development department. The Business Development team comprises of three main work streams: HM Connect, Bids & Tenders and Digital Acquisition. Digitally acquired client enquiries are managed through our new HM Gateway division, which serves as the first point of contact for new clients engaging with Harper Macleod. This team plays a vital role in shaping the client experience from the very beginning. The Role We’re looking for an enthusiastic Client Engagement Assistant to join our team and assist with new business enquiries. You’ll be at the heart of our client experience, delivering exceptional care from the very first point of contact. You’ll respond to prospective client enquiries, received via email, our website and by telephone, with a positive and proactive approach.. You will handle incoming enquiries within strict timeframes, engaging confidently to understand their individual or business legal needs. Using your strong client‑care skills, you’ll assess the most appropriate next steps, applying department criteria to triage enquiries, and ensure each enquiry is directed to the right department. This includes reviewing suitability, carrying out conflict of interest searches, and ensuring all enquiries are accurately recorded and progressed in CRM systems. Working collaboratively with our client advisors, you’ll help ensure enquiries are allocated correctly and within agreed timescales, contributing to a smooth and efficient client journey. You’ll also support the maintenance of the team’s information tools, helping us keep our processes clear, current, and reliable. We’re looking for someone who is genuinely passionate about client care and customer service, and who brings experience from an office or customer‑facing environment. This role offers the opportunity to explore the business side of a law firm and develop an alternative career within the legal sector. What You’ll Be Doing · Dealing with prospective client enquiries received by email, website and telephone within strict time frames · Confidently engage with prospective and existing clients to understand their legal needs · Review and triage all enquiries to assess service suitability and ensure they are directed to the most appropriate staff member for support. · Undertaking conflict of interest searches and identifying any attendant risks · Utilising systems such as HubSpot and RingCentral · Liaising with client advisors to ensure enquiries are allocated properly and within agreed time limits · Support the maintenance of the team’s information tools. What We’re Looking For Essential skills & experience: · Consistently provides outstanding customer service with a strong sense of pride and professionalism · Excellent communication skills, both written and oral · Strong teamwork mentality and commercial understanding · Passionate about client care · Ability and willingness to learn legal terminology and processes, including proactively upskilling and improving own knowledge · Ability to flourish in a fast-paced environment Desirable: · Awareness of the legal sector is an advantage, but training will be provided · Experience using and maintaining databases and CRM systems such as HubSpot and RingCentral · Experience working in a professional services environment Let your ambitions grow with ours At Harper Macleod, ambition is what drives us forward. We are a firm that cares about doing great work and making a real impact for our clients and for each other. We believe in progress, not standing still. That means sharing ideas, supporting growth and creating opportunities for everyone to shine. If you want to work somewhere that values curiosity and collaboration, you’ll feel right at home here. Our story so far includes recognition as Scotland’s Firm of the Year 2025, ESG Firm of the Year 2024 and a place in the Legal 500’s Green Guide for two years running. But we’re not done yet. The best is still to come. We offer a competitive salary and benefits package, active colleague engagement, wellbeing, sustainability & CSR programmes and the opportunity to develop your career. If you’re ready to shape the future with us, we would love to hear from you.

Job Title: Duty Manager Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity Location: Edinburgh, EH10 7DS Salary: £13.70 - £14.70 per hour Job Type: Permanent, Full Time - including weekend work Working Hours: Flexibility available but generally 35 - 45 hours per week, usual shifts are 8:30 -16:30 or 10:00 -19:30 About us: We are a Farm, Golf club and Restaurant that attracts visitors from far and wide and are VERY busy every day. If you love the buzz of service, working as a part of a close-knit team and leading from the front, this could be the place for you. About the role: We are looking for a warm, friendly and capable Duty Manager at Swanston Brasserie. This position includes greeting customers and answering questions about the menu, specials, and drinks. This is a role which requires bar and barista experience and an ability to adapt and work quickly and efficiently when under pressure. You should have previous hospitality experience with roles including bar, floor and barista, and be able to cope with a queue at the door whilst thinking three steps ahead! We are an extremely busy venue that requires a strong and capable leader for this role. Key duties: • Greeting guests and answering questions about the menu, specials and the farm, • Supporting the General manager and Assistant manager day to day, • Problem solving and working at a fast pace with a smile, • Maintaining cleanliness of front of house area including tables, chairs, floors, etc., • Turning over tables quickly and efficiently, • Providing a high standard of friendly and warm service, • Barista and bar work- producing drinks and beverages to a consistently high standard, • Effective communication as part of a busy team, • Leading and supporting other staff on duty, • Lead other staff and support them in their duties as required, • Cash handling, opening and closing procedures, • Be a clear and strong communicator, • Handle bookings, reservation enquiries and on-site questions, • Assist with stock and maintaining stock levels, • Ensure health and safety measures are adhered to and applied in line with company policy, • Maintain good communication with the rest of the team and kitchen staff, • Minimum 3 years hospitality experience, • Ability to work well with others in a fast-paced environment, • Bar and barista trained, • Knowledge of till systems, • High standard of personal presentation, • Ability to use own initiative, • Sound knowledge of food hygiene and health and safety, • Strong product knowledge, • Knowledge of local food trends, • Competitive rate of pay plus card tips and service charge paid to your monthly wage, • 50% discount on food, • Free on-site parking, • Uniform provided (depending on role), • Sociable working hours (8:30 -16:30 or 10:00 -19:30), • Flexible shifts, • No split shifts, • Tips shared equally on shift, • A strong and supportive team, • Company events Candidates with experience of; Duty Manager, Restaurant Supervisor, Front of House Manager, Floor Manager, Hospitality Team Leader, Shift Manager, Assistant Restaurant Manager, Bar Supervisor, Head Barista, Senior Waiter, Brasserie Supervisor, Food and Beverage Supervisor, F&B Lead, Catering Manager, Golf Club Supervisor, Bistro Manager, Hospitality Lead, Service Manager, Front of House Lead, Customer Service Manager, Event Supervisor, Lead Bartender, Section Manager, Assistant General Manager, Shift Lead will also be considered for this role.

Various shifts | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common.Were collaborative, determined and we all pitch in to help each other out.As a Lidl Customer Assistant, no

Assistant Manager (Compliance & Customer Trading) | Food Retail | £38-42,000 Zachary Daniels Retail Recruitment has an exciting opportunity for an experienced Assistant Manager / Retail Operations Manager / Compliance Manager to join an established food retail business. Key responsibilities as

Assisting the Manager in running the bar and restaurant. You will have the initiative and drive to take the restaurant and bar department forward, ensuring that the highest level of customer care is delivered. As Assistant Restaurant Manager you will be responsible for ensuring guest satisfaction.

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied. At M&S, our customers don’t wait.

A leading retail company in Hermiston seeks an experienced Assistant Store Manager to drive store success and enhance customer experiences.You will partner with the Store Manager to lead a motivated team, ensuring compliance with policies, exceeding sales targets, and maintaining high customer servi

A leading sportswear brand in Loanhead is hiring a part-time Retail Assistant to provide exceptional customer service and support sales. Responsibilities include assisting with training new employees, managing inventory, and using digital devices for sales.

A leading UK retailer is seeking a passionate Customer Assistant for their Food section in Edinburgh. In this frontline role, you'll deliver exceptional service, thrive in a high-pressure environment, and use digital tools to enhance customer experience. This position requires flexibility and teamwo

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the

Do you enjoy helping others, solving problems, and making a real difference to people’s everyday lives? We’re looking for a Customer Care Assistant to join our Housing Management Team. Acting as a first point of contact for housing related enquiries. Supporting the Housing Management Team with d

Scottish Water is seeking an Executive Assistant in Edinburgh to support the People Director and Director of Customer Service.

A well-known pub company is seeking an Assistant Manager to support the General Manager and lead the team in delivering exceptional customer experiences. This role involves training team members, upholding high standards, and ensuring safety in the pub.

A leading hospitality firm in Edinburgh is seeking a General Assistant to serve food and beverages while ensuring excellent customer service and maintaining hygiene standards.

The General Teaching Council for Scotland is seeking a customer service professional based in Edinburgh.The successful candidate will provide effective customer service and first line enquiry management while working in a flexible hybrid role.Key requirements include experience in customer contact o

You may choose to display a cookie banner on the external site.You must specify the message in the cookie banner and may add a link to a relevant policy.If you are unfamiliar with these requirements, please seek the advice of legal counsel.Customer Service Returns Assistant page is loaded## Customer

What makes you our perfect Front of House Assistant?. We are looking for a Full Time Permanent Front of House Assistant to join the team in our Restaurant in Mortonhall Garden Centre. As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and ser

Retail Sales Assistant to join their Edinburgh store. The ideal candidate should have a passion for selling and providing excellent customer service in a vibrant retail environment.

This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

You will provide effective customer service and first line enquiry management for GTC Scotland.What you will need to be successful.You have experience of working in a customer contact, secretarial or administrative role where you interacted with colleagues, customers or service users.You have great

The primary responsibility of the Box Office Customer Service Assistants is to provide an exceptionally high standard of service to the customers of the Edinburgh Festival Fringe Society. The ideal candidate will have previous customer services experience and the confidence and patience to deal with

A premium niche retailer in Edinburgh is searching for an Assistant Store Manager who will lead a customer-focused team. The role requires strong leadership and an ability to drive store performance while enhancing customer service.

Eurocell Group Ltd is seeking a Trade Counter Assistant / Driver in Edinburgh to provide exceptional customer service while managing trade counter sales.

A popular restaurant chain in Scotland is looking for an Assistant Manager who will be responsible for leading a team, ensuring smooth operations, and driving customer satisfaction.

You will support the Restaurant Manager with daily operations, ensuring excellent customer service and managing staff training. Scotsman is seeking an enthusiastic Assistant Restaurant Manager for their dining area in Edinburgh.

As a Senior Beauty Specialist, you will bring the energy, the passion, and the know‑how to coach a team of Boots Beauty Specialists to create personalised experiences for every customer who visits our Beauty Halls. Reporting to the Beauty Assistant Manager, you’ll work across many premium beauty

Alzheimer Scotland is seeking a Finance Assistant in Edinburgh.This role supports various finance tasks like purchase and sales ledger, requiring high volume finance administration experience and strong customer service skills.The candidate will communicate effectively and manage competing deadlines

A leading financial institution is seeking an Assistant Research Manager to support impactful customer research.This role involves working with the Insight, Performance and Effectiveness team, helping develop and deliver both qualitative and quantitative research.Applicants should have two years of

A leading automotive service company in Edinburgh is seeking an Assistant Manager to play a key role in driving the success of the centre. The ideal candidate will have strong management skills and the ability to deliver exceptional customer service.

William Strike Ltd is seeking a Part Time Permanent Weekend Horticultural Assistant at Mortonhall Garden Centre in Edinburgh.Candidates should possess excellent plant knowledge and customer service skills to create an exceptional shopping experience.Responsibilities include maintaining plant stock,

Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us. To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. There

A financial institution in Edinburgh seeks a Member Relationship Assistant to provide exceptional customer service and build relationships with members.You will be the first point of contact, handling queries, processing transactions, and promoting online services.A minimum of 5 years in customer se

A leading catering service provider in Scotland is seeking a Catering Assistant to join their dynamic team.The role involves preparing high-quality food, creating appealing displays, and ensuring food safety standards.Candidates should have a positive attitude and a passion for customer service.This

A catering service provider in Edinburgh is seeking a Catering Assistant to deliver exceptional customer service in a dynamic environment.You will serve meals and refreshments, support various events, and maintain high cleanliness standards.Ideal candidates will have a background in catering or hosp

A leading optical retailer in Edinburgh is looking for an Assistant Manager to lead the team.You will play a crucial role in enhancing customer experiences by managing store and clinical operations.The ideal applicant will be GOC registered, possess experience in customer service, and have the desir

A well-known retail chain in the City of Edinburgh is hiring a Customer Assistant to provide excellent service and support in a dynamic retail environment.Responsibilities include assisting customers, handling deliveries, and maintaining store organization.The role offers competitive hourly pay, fle

You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

A leading UK retailer is seeking a Customer Assistant for its Food section in Edinburgh.

This job is with Compass Group UK & Ireland, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.As a Catering Assistant, youll be part of a dynamic, fast-paced team, contributing to a positi

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge.This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.You’ll be a brand ambassador, making great food and

Festivals Edinburgh is hiring a Box Office Assistant to provide top-notch customer service during the Edinburgh Festival Fringe. As part of a skilled team, you will resolve queries, advise customers, and ensure high-quality service at the Box Office.

A leading catering company in Edinburgh is seeking an Assistant Manager to oversee team functions and ensure exceptional customer service. Responsibilities include managing inventory, monitoring budgets, supporting team training, and processing payments.

Alzheimer Scotland is seeking a Finance Assistant to support multiple finance tasks, including purchase and sales ledger management, along with strong customer service skills.

A leading food service company in Scotland is seeking an Assistant Store Manager to provide support to the General Manager and ensure high standards of service and quality. The ideal candidate will have proven leadership experience, a passion for customer service, and the ability to mentor a team.