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Home Office, GBR The VIAVI NSE Sales Early Careers program recruits the best and brightest University Graduates interested in pursuing a career in Sales. When you join the VIAVI Sales team, youll be trained and mentored by some of the best sales professionals and sales engineers in the business. Youll earn a competitive salary with complete benefits, and thats just the beginning! Join us today and ... ZIPC1_UKTJ

We are working with a leading firm of Chartered Accountants who are seeking an Accounts Portfolio Manager to join their team in Edinburgh. A perfect opportunity for an ACCA/ ACA qualified individual working in practice looking for the next step up in their career. Managing an impressive portfolio of clients from a broad range of industry sectors involving the provision of accounts, and business/ cli... ZIPC1_UKTJ

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premie

Russian Speaking Customer Service Advisor Edinburgh Office Based £26,800 MondayFriday, 8:00am4:30pm Love travel? Fluent in Russian? Ready to build a career in customer service? Were looking for a Russian Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh. This is a fantastic opportunity for someone who enjoys helping people, solving problems, and being part of a supporti... ZIPC1_UKTJ

We're looking for an organised and enthusiastic Rental Customer Advisor for our Seafield Car & Van Rental branch in Edinburgh. We offer: • 33 days' annual leave, • Flexible leave, • Generous employee discounts, • Private healthcare, • Workplace pension, • Extensive training, • Enhanced maternity and paternity leave Full time: 45 hours per week, 5 days out of 7 and alternate weekends About the... ZIPC1_UKTJ

German Speaking Customer Service Advisor Edinburgh Office Based £26,800 MondayFriday, 8:00am4:30pm Love travel? Fluent in German? Ready to build a career in customer service? Were looking for a German Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh. This is a fantastic opportunity for someone who enjoys helping people, solving problems, and being part of a supportive,... ZIPC1_UKTJ

Eden Scott is delighted to be working with Highland Broadband Networks Limited (HBNL), a telecommunications company based in Edinburgh that provides full-fibre broadband to rural and semi-rural communities across Scotland, including the Highlands, Fife, and Stirlingshire. They believe that connectivity is at the heart of local communities. That’s why, since 2015, they’ve focused on closing the digital divide by rolling out industry-leading gigabit-capable fibre broadband to towns and villages who were otherwise being left behind by other providers. Access to ultrafast, reliable broadband is life-changing to so many people – you shouldn’t have to choose between high-quality connectivity or living in the location that you want. They have created a new role and are now seeking an Outsource Channel Manager to join the team. You will be responsible for is responsible for developing strategies to drive revenue growth and ensuring the achievement of sales targets through management of the outsourced Tele and Field Sales teams. You will be a high performing, energetic member of the Senior Retail Team with a proactive, detail driven approach to team performance. You are a front-line leader that gets involved in the day-to-day activities of your team, maintaining clear communication channels and managing the outsourced team performance to strict SLA’s. The Outsource Channel Manager is a data-driven role that requires commercial acumen and a deep understanding of the consumer base, the competitive market and an ability to analyse sales department performance. Key responsibilities of the role: • Own the sales result for outsourced telesales and field sales, ensuring outsourced partner performance meets commercial targets, • Engage daily with outsourced partners to review agent-level performance, conversion rates, ARPU, quality and compliance, • Drive operational execution of outsourced partners, ensuring adherence to scripts, sales processes, quality standards and tactical plans, • Ensure outsourced partners maximise sales leads, optimise contact rates, execute campaigns effectively and follow data-driven walklists, • Monitor PIC rate, implementing training and / or recovery campaigns to ensure it remains below 10%, • Work creatively to maximise use of lead data, building and managing campaigns designed to increase conversion, • Own the strategic relationship with outsource agency leadership, ensuring collaboration and mutual success, • Collaborate with internal teams to align outsourced activity with business objectives and promotional plans, • Ensure customer feedback and ‘no reason’ insights feed into messaging, training and campaign optimisation, • Manage the evolution of sales strategy and techniques as each cohort moves along the adoption curve Key skills and experience required: • Strong track record of hitting revenue targets, and other performance KPIs., • Experience managing outsourced telesales and field sales teams, • Proven track record delivering sales results through vendor management, • Experience working to strict SLAs and performance frameworks, • Use of sales performance data to improve output Edinburgh based. Hybrid working This role offers an excellent competitive salary circa £65,000. Eden Scott is dealing exclusively with HBNL on this vacancy so to be considered for this opportunity, please submit your CV online or to

Job description At InXpress, our continued growth means that we are now recruiting a talented individual with a “can-do" attitude to occupy a full-time account manager role in our Edinburgh office. Who we are: Family-run, we’re the 4th largest business within a global franchise operation of over 470 offices worldwide, and are currently the UK Franchise of the Year. Working with our major carrier partners such as DHL, UPS, and FedEx, we provide worldwide shipping and logistics services to small and medium-sized businesses. Who you are! • Highly energetic and enthusiastic, • A basic desire to succeed and enjoy what you’re doing, • The skills to influence and persuade people, • Great team player, • Customer service-oriented, • Hungry and ambitious with the drive to succeed, • Confident, outgoing personality, • Excellent phone manner with strong communication and interpersonal skills, • Be able to work on own initiative with minimal supervision, • Using your first-class communication skills, you’ll be responsible for both retaining and developing new business with existing clients, • Generate additional revenue through new clients using a consultative approach, • Working closely with our carrier partners, providing our customers with the best advice and solutions, saving both time and money, • Coach and train customers to use our online portal, • Seek referrals from both customers and carriers What you’ll receive: • A thorough induction, • Ongoing training and coaching, • You’ll be set up to succeed, so you have all the skills to do your job!, • OTE between £34k and £39k, • 25 days holiday plus 8 statutory holidays

Customer Service Assistant / Pin Technician - Edinburgh, Come join our fantastic team. We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu. We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We are looking for people who want to work in a fun environment. You need confidence, energy and a positive attitude. The rest we can teach you!! The Role This role is spilt into 2 parts: Customer Service Assistant and Pin Technician. As a Customer Service Assistant, you will deliver an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and parties, keeping the centre clean and tidy, preparing and serving food and drinks. As a Pin Technician, you will be responsible for ensuring that all bowling equipment and the lanes are maintained to a high standard. This will ensure that our customers have the best possible bowling experience when they visit us. You will strive to constantly achieve the highest operating standards, Carrying out preventative maintenance of all bowling equipment and lanes, Undertaking general building maintenance as instructed by the site management team. Action repairs in a timely fashion. Participate, support and encourage the achievement of a positive, friendly and open team atmosphere You will work efficiently, show initiative and be friendly. Exceptional customer service will be at heart of your role. You will also need to be confident and comfortable when dealing with customers. Skills You Need • Full of determination, enthusiasm, and be able to work in fast-paced environment, • A nothing is too much trouble attitude, • Able to provide high levels of customer service and have strong communication skills, • Fully flexible around working pattern (evening and weekends will be required), • Be approachable and helpful, • Be organised and able to multi-task, • A strong team player, • An eye for detail, • No experience needed, just willingness to learn about bowling machinery, • An interest in all things technical/mechanic Our Fantastic Benefits • Tenpin Treats - Retailer discounts and Best Doctors, • Free Bowling for family and friends, • Free Food (when working 6 hours or more), • Enhanced Maternity, Paternity, Adoption leave, • Medicash Health Care Cash Back Scheme, • Employee Assistance Programme, • Free counselling, • Life assurance - 2 x annual salary, • Long Service Awards, • Recommend a Friend Scheme, • On the Spot Rewards Please note: This vacancy involves working with heavy machinery. Due to Health & Safety regulations, you must be 18 or over to apply. What Happens Next? If you are ready to develop your career with us, click apply and complete the short application process (2 mins).

Senior Business Travel Consultant - German speaking - Edinburgh About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more. ber die Rolle Wir suchen eine herausragende Pers nlichkeit im Executive / VIP Business Travel Consulting, die unseren F hrungskr ften und High-Value-Kund:innen ein echtes Seven-Star-Serviceerlebnis bietet. In dieser Rolle geht es nicht einfach um Buchungen - Executive Travel ist hochgradig personalisiert, zeitkritisch und basiert auf Vertrauen und Beziehungen. Du bringst idealerweise Erfahrung aus Hospitality, Premium Travel oder Luxury Customer Service mit und verstehst gleichzeitig, wie Contact-Center-Operations funktionieren: Produktivit t, Effizienz und Kundenzufriedenheit m ssen im Gleichgewicht sein. Du arbeitest souver n in einem schnellen Umfeld, managst komplexe Reiserouten und triffst selbstbewusst Entscheidungen im Sinne anspruchsvoller Kund:innen. GDS-Erfahrung ist ein Plus - aber kein Muss. Wenn dein Service-Mindset, Urteilsverm gen und deine Detailgenauigkeit stimmen, bernehmen wir das Training. So sieht Erfolg in der Rolle aus • Du lieferst eine nahtlose, proaktive und vorausschauende Betreuung f r Executive- und VIP-Reisende, • Du agierst als vertrauensvolle:r Berater:in - nicht nur als Buchungsstelle, • Du meisterst komplexe und kurzfristige nderungen ruhig und professionell, • Du erreichst konstant starke CSAT-Werte und erf llst gleichzeitig Produktivit tsziele, • Du zeigst Ownership, gutes Urteilsverm gen und Verantwortung in jeder Interaktion Deine Aufgaben • End-to-end Betreuung von Executive- und VIP-Gesch ftsreisen (Flug, Hotel, Transfers, Sonderw nsche), • Expertenempfehlungen unter Ber cksichtigung von Pr ferenzen, Reiserichtlinien und Duty of Care, • Schnelle, empathische und pr zise L sungen bei Reiseunterbrechungen oder Notf llen, • Betreuung ber mehrere Kan le (Telefon, Chat, E-Mail) in einem dynamischen Executive-Care-Umfeld, • Premium-Service liefern und gleichzeitig KPIs wie Produktivit t, Handle Time und SLA einhalten, • Aufbau langfristiger Beziehungen durch konstant exzellenten Service, • Enge Zusammenarbeit im Team, um eine Elite-Servicekultur aufrechtzuerhalten Das bringst du mit Must-have • Nachweisbare Erfahrung im High-Touch Premium Customer Service (Executive Travel, Hospitality, Aviation, Luxury Brands o. .), • Verst ndnis f r Contact-Center-Kennzahlen wie Produktivit t, Effizienz und CSAT, • Herausragende Kommunikationsf higkeiten mit souver nem, professionellem Auftreten, • Ruhe, Entscheidungsst rke und L sungsorientierung unter Druck, • Sehr gute Organisation und hohe DetailgenauigkeitNice-to-have, • GDS-Erfahrung (Amadeus, Sabre, Galileo o. .), • Erfahrung im Umgang mit Senior Stakeholdern, C-Level oder High-Net-Worth-Kund:innen, • Erfahrung mit Out-of-hours-, Follow-the-sun- oder On-call-Reisesupport Deine Pers nlichkeit • Du bist von Natur aus serviceorientiert und denkst wie jemand aus der Hospitality, • Hohe emotionale Intelligenz und sicheres Urteilsverm gen, • Du arbeitest gerne eigenst ndig und bernimmst Verantwortung, • Resilient, anpassungsf hig und souver n im Umgang mit Unsicherheit, • Leistungsorientiert und wirtschaftlich denkend - ohne Kompromisse bei der Servicequalit t Was wir dir bieten • Wettbewerbsf higes Gehalt plus Beteiligung an Perk, • Gro z gige Urlaubstage zus tzlich zu gesetzlichen Feiertagen, • Wahl zwischen privater Krankenversicherung oder Gym-Zuschuss, • Lebensversicherung f r finanzielle Absicherung deiner Angeh rigen, • Legend re Perk-Events, inklusive unserer j hrlichen Sommerparty, • Zugang zu Spring Health mit 12 Therapie- und 12 Coaching-Sessions f r dich und deine Liebsten, • Flexibler Verg tungsplan, • 17 Wochen bezahlte Elternzeit im ersten Jahr deines Kindes, • 16 bezahlte Stunden pro Jahr f r ehrenamtliches Engagement, • Bis zu 20 "Work from Anywhere"-Tage j hrlich, • Sprachkurse in Englisch, Spanisch und Katalanisch, • Vierw chiges bezahltes Sabbatical nach 5 Jahren, • Relocation-Support f r einen Umzug in einen unserer HubsHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Senior Business Travel Consultant - French Speaking - Edinburgh About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers, • Acting as a trusted advisor, not just a booking agent, • Managing highly complex, often last-minute travel changes with calm professionalism, • Consistently achieving strong CSAT while meeting productivity and efficiency expectations, • Demonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll Do, • End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests, • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care, • Handling urgent and high-impact travel disruptions with speed, empathy, and precision, • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment, • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence, • Building long-term relationships with Executive travellers through consistent, high-quality service, • Collaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:, • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar), • GDS experience (Amadeus, Sabre, Galileo or similar), • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT, • Exceptional communication skills with a polished, confident, and discreet style, • Ability to remain calm, decisive, and solutions-focused in high-pressure situations, • GDS experience (Amadeus, Sabre, Galileo or similar), • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals, • Naturally service-oriented with a strong hospitality mindset, • High emotional intelligence and sound judgement, • Comfortable working autonomously and taking full ownership, • Resilient, adaptable, and confident handling ambiguity, • Commercially aware and performance-driven without compromising service qualityWhat we offer, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with our generous allocation of vacation days plus public holidays, • Take control of your physical health with your choice of private healthcare or a gym allowance, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Make your money go further with our flexible compensation plan, • Focus on your family with 17 weeks' paid parental leave during your child's first year, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Nurture your language skills with in real-life English, Spanish and Catalan lessons, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Senior Business Travel Consultant - Spanish speaking - Edinburgh About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers, • Acting as a trusted advisor, not just a booking agent, • Managing highly complex, often last-minute travel changes with calm professionalism, • Consistently achieving strong CSAT while meeting productivity and efficiency expectations, • Demonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll Do, • End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests, • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care, • Handling urgent and high-impact travel disruptions with speed, empathy, and precision, • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment, • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence, • Building long-term relationships with Executive travellers through consistent, high-quality service, • Collaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:, • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar), • GDS experience (Amadeus, Sabre, Galileo or similar), • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT, • Exceptional communication skills with a polished, confident, and discreet style, • Ability to remain calm, decisive, and solutions-focused in high-pressure situations, • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals, • Naturally service-oriented with a strong hospitality mindset, • High emotional intelligence and sound judgement, • Comfortable working autonomously and taking full ownership, • Resilient, adaptable, and confident handling ambiguity, • Commercially aware and performance-driven without compromising service qualityWhat we offer, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with our generous allocation of vacation days plus public holidays, • Take control of your physical health with your choice of private healthcare or a gym allowance, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Make your money go further with our flexible compensation plan, • Focus on your family with 17 weeks' paid parental leave during your child's first year, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Nurture your language skills with in real-life English, Spanish and Catalan lessons, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Supporting your hospitality career growth.

Paid Social Account Manager | Edinburgh (Hybrid) | £40,000 DOE Looking to take ownership of paid social campaigns across ecommerce brands? Want a role where creative, data and strategy all come together to drive real results? If so, this could be worth a look. The Business: Join a well-established ecommerce-focused digital agency delivering performance-led marketing across paid media, SEO and creative. Working with ambitious brands, the team focuses on driving measurable growth through joined-up strategies. The culture is collaborative and supportive, with a strong emphasis on quality, development and continuous improvement. The Role: As Paid Social Account Manager, you will take ownership of campaigns end-to-end across a range of ecommerce clients. This is a hands-on role covering planning, setup, optimisation and performance analysis. You'll work closely with internal teams and clients, helping shape campaigns that balance strong creative with data-led decision making. What You'll Do: • Manage and optimise paid social campaigns across platforms such as Meta, TikTok and LinkedIn, • Plan campaign structure, targeting and budget allocation, • Work with creative teams to deliver high-performing ad content, • Analyse performance and provide clear insights and recommendations, • Continuously test and improve campaigns to drive better ROI About You: • 3+ years' experience in paid social or paid media, • Strong hands-on experience with Meta Ads Manager, • Experience across TikTok, LinkedIn or similar platforms, • Confident working with data, reporting and performance analysis, • Comfortable working with clients and managing multiple campaigns The Package: • £40,000 depending on experience., • Hybrid working, 2 days in office., • Increased annual leave based on length of service., • Health Insurance Benefit (after probation)., • Paid Sick days & budget to attend events/conferences/training. If you are looking for a role where you can take ownership of paid social performance and work across growing ecommerce brands, we should talk. Apply now or get in touch with Tom Crees on

Vacancy: Account Manager-UK-Edinburgh Zoomlion has covered more than 100 countries and regions worldwide and has already made market arrangements to follow the Belt and Road initiative. Zoomlion products have been well sold to the markets in the Middle East, South America, Africa, Southeast Asia, Russia as well as many high-end markets in the USA, Europe and Australia. The company has subsidiaries in nearly 20 countries in East Asia, Southeast Asia and Europe, etc., also industrial and technological parks in Italy, Germany, India, Brazil and Belarus as well as more than 50 resident offices around the world. Zoomlion is ranked 4th globally in the machinery manufacturing industry. Responsibilities • Visit end customers and companies, establish, maintain and update customer files in database system, • Responsible for public relationship development, build and keep reliable relationship with clients, • Spot business opportunities and follow up with the orders, • Collect project information and promote sales, analyze competitor information, • Develop sales plan and implementation plan together, complete sales targets, • Participate in commercial negotiations for key projects to ensure that regional business objectives are met, • Support financing and collection work Qualifications • Familiar with local market, construction machinery knowledge on priority or Heavy machinery such as Excavator, Mobile Crane, Concrete, Tower Crane, Forklift, Foundation, Aerial Work Machinery, Mining etc., • Diploma and Bachelor Degree or above in marketing, Engineer major mechanical, electrical, international business, English or other relate filed., • Have skills for coordinate with leasing is preference, • Have the sense of responsibility and good communication skills, • Driving License: Driving license required Kindly email your CV to • Subject: Application for Account Manager-UK-Edinburgh vacancy.

Customer Support Manager – 16 month Fixed Term Contract Scotland East Region, Edinburgh, EH12 9DH Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Customer Support Manager to join our team in the Scotland East region on a fixed term contract until August 2027.The role of the Customer Support Manager is to manage the customer experience of our new clients’ post completion, carry out inspection works to ensure quality of all homes prior and post completion and to identify any necessary remedial works across relevant Miller Homes sites. RESPONSIBILITIES: • To be the owner of the customer journey post completion, delivering a world class customer experience., • Utilise the pre-completion checklist to ensure that all new homes are at the quality standard Miller Homes, our customers and the New Homes Quality Code., • Communicate with customers after their move in, to ensure they have no concerns and are settling into their new home seamlessly, • To meet and carry out a fair analysis of defects reported by our customers and ensure work is attended to within the timescales agreed and in accordance with the service level agreements in place REQUIREMENTS: • Ability to communicate effectively and successfully both written and electronically, • Must be able to forge strong professional relationships with internal and external disciplines, • Must have a natural and engaging style of communication, with a passion and desire for customer interaction and the ability to build trust with customers and contractors alike, • Able to deal with difficult customers, clients and situations calmly and professionally WHAT WE OFFER: • Competitive basic salary, • 26 days annual leave + public holidays + your birthday off, • Opportunity to earn 10% bonus, • Company car or car allowance of £5,000

Steele Charles are proud to be exclusively partnering with an innovative ticketing and events technology provider, to hire a Customer Service Operative to join their growing team in Edinburgh. This is a self-service ticketing and accreditation platform powering some of the largest and most important events in the world. Built by event organisers and developers, the business is rethinking how ticketing works - with a strong focus on user experience, service, and smart technology. This is a fantastic opportunity to join a fast-growing, mission-driven tech company where customer experience sits at the heart of everything. The Role As one of the voices of the business, you’ll be the first point of contact for customers, delivering outstanding support across phone, email, and social channels. You’ll help event-goers and organisers navigate ticketing and payment queries while feeding valuable insights back into the product and operations teams. This role suits someone who is empathetic, calm under pressure, and great at solving problems in real time. Key Responsibilities • Managing inbound customer service calls with professionalism, warmth and efficiency, • Providing support via phone, email, and social media, • Resolving ticketing issues such as missing tickets and double payments, • De-escalating challenging situations with empathy and logic, • Identifying recurring customer frustrations and suggesting process or product improvements, • Logging and managing interactions via Freshdesk, • Escalating complex cases to internal teams when needed What We’re Looking For • Exceptional telephone manner - confident, articulate, and professional, • Excellent verbal and written communication skills, • Strong active listening and natural empathy, • Quick-thinking problem solver who can stay calm during live conversations, • Organised, self-motivated, and able to manage high volumes of enquiries, • Positive attitude and professional presentation Desirable (but not essential): Customer service experience, ticketing or events industry exposure, box office or front-of-house experience, and familiarity with helpdesk tools like Freshdesk. The Details • Location: Edinburgh (3 days office, 2 days hybrid), • Hours: Core 9am–5pm with flexibility between 08:00–19:00, • Salary: £25,000, • Benefits: Discretionary performance bonus + EMI share options for high performers If you’re someone who enjoys helping people, thrives in a fast-moving environment, and wants to be part of a company shaping the future of event technology, we’d love to hear from you.

Accounts Manager – Edinburgh Meraki Talent is partnering with a leading UK accountancy firm to hire an Accounts Manager for their growing Edinburgh office. A great opportunity to lead client work, manage a team, and progress within a supportive national firm. The Role • Manage a varied client portfolio (SMEs & OMBs) across various sectors, • Lead and support a team of seniors and juniors, • Oversee accounts, tax work, and compliance (FRS 102, FRS 102 1A, FRS 105), • Build strong client relationships and drive service improvements Why Join? • Clear progression with structured salary bands, • Direct client exposure from day one, • Supportive leadership & open culture, • Ongoing training and career development, • Growing national firm with local autonomy Benefits • Competitive salary + 33 days holiday, • Hybrid working (60/40 split) + flexible hours, • Strong L&D support + paid volunteering days, • Regular social events & friendly team culture About You • ACCA / ICAS qualified, • UK practice experience in accounts & tax, • Confident managing clients and reviewing team work, • Organised and able to meet deadlines Apply now or contact Marija at Meraki Talent for a confidential chat.

The Role: The Client Services Executive will sit within a top performing Relationship Management team for a highly prestigious Private Bank - within their Edinburgh office. The Client Services Executive will be dealing with client queries including day to day account opening, trading on portfolios, payments and lending, and general investment administration e.g. processing asset transfer and change of address requests; online access issues or questions. The Client Services Executive will diligently monitor transfers of cash and assets to and from client’s accounts; recording all money movements on a daily basis and reporting weekly funds; The Client Services Executive will assemble all necessary documentation for Client Meetings, not limited to presentations/meeting materials/review documentation and confidential information; Preparing new and maintaining existing private client files, including scanning and filing client documents, maintaining these to the company’s standards and ensuring they are compliant; Data-inputting in the CRM system ensuring information is correct and entered properly; The Candidate: Possess a minimum of 2 years + experience, in a similar Client Services or Client support within an Investment Management company or Private Bank. Experience in client administration, ideally client payments and updating client records. Strong knowledge of MS Office Suite; CRM experience is advantageous however training will be provided. Can clearly understand and demonstrate giving outstanding customer service Account Opening experience - beneficial

Job Title: Account Manager – IT Recruitment (Contract & International Resourcing) Location: Edinburgh/Hybrid Salary: Competitive + Commission About FPSG FPSG is a leading international recruitment and talent solutions provider, delivering specialist expertise across IT, Technology, Change, and Professional Services. With a strong track record of supporting clients across the UK and global markets, FPSG is known for its consultative approach, deep industry knowledge, and commitment to long-term partnerships. The Role FPSG is seeking an experienced Account Manager with a background in IT contract recruitment and resourcing to support and grow key client accounts across the UK and international markets. This role is ideal for a recruiter who thrives in a delivery-focused, client-facing environment and has experience sourcing IT contractors for complex, multi-region projects. You will take ownership of a globally recognised brand, acting as a trusted partner and ensuring consistent, high-quality delivery across multiple geographies. You will work closely with clients to understand their requirements and partner with delivery teams to ensure top-tier talent is identified and placed efficiently. Key Responsibilities • Manage and develop a globally recognised client account across the UK and international regions, • Act as the primary point of contact for client stakeholders, building trusted relationships, • Take ownership of role briefings and translate client needs into effective resourcing strategies, • Coordinate with internal recruitment and delivery teams to source and place IT contractors, • Deliver against SLAs and ensure a consistent, high-quality candidate experience, • Identify opportunities to expand services within existing accounts, • Stay informed on global IT contractor markets, trends, and compliance considerations, • Maintain accurate CRM records and reporting About You • Proven experience in IT contract recruitment, resourcing, or account management, • Demonstrated experience sourcing for UK and/or international projects, • Experience managing or supporting large, high-profile client accounts is highly desirable, • Strong understanding of the IT contractor landscape, including remote and global hiring, • Excellent stakeholder management and communication skills, • Ability to manage multiple roles and projects across different geographies, • Commercial awareness with a proactive and solutions-driven approach, • Familiarity with compliance considerations for international contracting is advantageous What FPSG Offers • Competitive salary with uncapped commission structure., • Opportunity to work on high-profile UK and international projects., • Responsibility for a globally recognised brand with significant growth potential, • Established client base with strong expansion opportunities, • Collaborative and supportive team environment How to Apply If you’re an experienced IT recruiter or resourcer ready to step into an account management role with an international focus, we’d love to hear from you. Apply today with your CV or reach out for a confidential conversation. Equal Opportunities FPSG is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.

🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

Lovely established independent Travel Agency based in Edinburgh are seeking a Travel Agent to join their friendly team. As a Travel Consultant here, you will sell a wide variety of holidays quoting from a range of Tour Operators, so this is a bit different from your standard high street Travel Agents. If you have a background in retail travel, are passionate and knowledgeable about worldwide destinations. Mon-Fri (Apply online only) and no weekends! Starting salary is dependent on experience, but in the region of £24k pa - £26k pa and there are additional discounts and bonus!\n\nJOB DESCRIPTION:\n\nValuing the customer experience and building a rapport with them whether in store, on the phone or via email, you will ensure exceptional service through the whole of the booking process through to travel\n\nTaking enquiries and quoting on a wide variety of itineraries to fulfil your clients aspirations\n\nNo two days the same enquiries vary from packages, to cruise, to long-haul, to city breaks, to luxury, to multi-centre, escorted tours and solo holidays.what ever the customer requires!\n\nMaking suggestions to enhance the booking and their holiday experience of the customer\n\nYou will use your good all-round destination knowledge\n\nYou will have the opportunity to sell different Tour Operators, making this a varied role that allows choice for your clients (and for you when creating their dream!)\n\nYou will use your personality and sales skills to ensure that you get the bookings over the line, and strive for repeat business\n\nMonday to Friday 9am to 5:30pm! No weekends! \n\nEXPERIENCE REQUIRED:\n\nWe are seeking you, if you have previous experience as a Travel Advisor, within a retail travel environment, whether it be historically and you are keen to get back into travel, or currently and you're keen for a change!\n\nTHE PACKAGE:\n\nSalary is dependent on experience but is competitive within the retail travel industry and in the region of £24k pa - £26k pa, plus incentives, discounts and company bonus.\n\nINTERESTED?\n\nPlease follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details

Our client is a global leader in scientific technology, providing chromatography solutions to customers across the petrochemical, energy, pharmaceutical, and environmental sectors. As part of their continued growth, we’re seeking an experienced Account Manager to join their team.\n\nAs an Account Manager, you'll act as a trusted advisor to scientific clients across the UK & Ireland, understanding the scientific goals of your customers and tailoring solutions that support their workflows. You’ll engage with a mix of existing accounts and new prospects, supported by an established brand and product reputation.\n\nThis role suits a salesperson who is driven, and naturally comfortable engaging with technical stakeholders. You should enjoy asking questions, understanding challenges, and recommending meaningful solutions, take pride in your work and value relationships built on trust, not just transactions.\n\nTo be considered for this role you will have:\n\n * Proven Scientific instrument sales experience, ideally with strong technical experience of relevant techniques (Chromatography preferred)\n\n * Account management experience and the ability to identify and convert new business opportunities\n\n * Excellent communication skills and the ability to engage with senior technical and commercial stakeholders\n\n * Experience working towards and achieving targets\n\n * UK Drivers Licence and the willingness to travel\n\n * Right to work in the UK without sponsorship\n\nThe role offers a competitive basic salary, plus uncapped commission with realistic OTE of 20% on top. Additional perks include a company car or allowance, private healthcare, pension, and strong learning and development resources.\n\nSound like a good fit? Send your CV or drop us a message to learn more. We’re happy to talk through the details and see if this could be the right next step in your career.\n\nKeywords: account management, sales manager, sales lead, business development manager, business development, sales representative, sales specialist, scientific sales, scientific sales representative, account executive, mass spectrometry, chromatography, LC-MS, GC-MS, capital instrumentation, reagents, software, consumables, UK, Ireland, Scotland, Wales, Manchester, London, Birmingham, Edinburgh, Liverpool, Leeds, Cambridge, Oxford, Glasgow, VRS9393PC

Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent.\n\nStart Date: 1st of June\n\nYou will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up)\n\nWorking 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role.\n\nStandard hours: £13.49 per hour, overtime: £20.23 per hour.\n\nDuties:\n- Inbound customer service relating to maintenance queries and emergency calls\n- Logging customer notes on the systems\n\n- Troubleshooting to understand the problem and providing first level advice\n- Taking call out payments over the telephone where required\n- Complaint handling where required\n- Taking full ownership of a call, ensuring the customer receives the highest levels of customer service\n\n- Making customers awake of other products available at the end of the call\n\nWhat you'll bring with you:\n- Excellent IT skills, you will be required to navigate several systems\n- Customer service skills, ensuring empathy and good communication\n- Listening skills\n- Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with\n\nYou will need to pass both a criminal background and financial check.\n\nEssential: wifi and a work station set up at home to be successful in this role.\n\nSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Job Title: Fraud Customer Advisor\n\nLocation: Edinburgh (Gogarburn) - Hybrid working available after training\n Contract Type: 12-Month Temporary (potential to extend or become permanent)\n Start Date: June 2026\n Pay Rate: £13.75 per hour (up to £16.81 with shift allowance)\n Hours: 35 hours per week, Monday-Sunday (8:00am - 10:00pm, including bank holidays)\n\nOverview\n\nA customer-focused role within financial services, specialising in fraud prevention and customer protection. Responsible for supporting customers who may be at risk of fraudulent activity, delivering high-quality service while ensuring compliance with regulatory standards and internal controls. This role contributes to safeguarding both customers and the organisation from financial crime.\n\nKey Responsibilities\n\nIdentify and prevent fraudulent activity using risk indicators, internal systems, and fraud detection tools\nInvestigate customer cases thoroughly, analysing account activity and escalating complex issues where required\nProvide clear, empathetic support to customers affected by potential fraud, ensuring reassurance and resolution\nCollaborate with internal departments and external partners to resolve cases efficiently and accurately\nMaintain accurate records in line with financial services regulations and compliance standards\nContribute to continuous improvement initiatives to enhance fraud prevention processes and customer experience\nManage a high volume of cases in a fast-paced, target-driven environment\n\nSkills & Experience\n\nPrevious experience in customer service, ideally within financial services or a regulated environment\nStrong telephony skills with the ability to handle sensitive and high-pressure situations\nExcellent communication skills, both written and verbal\nHigh attention to detail with strong analytical and problem-solving abilities\nAbility to multi-task across multiple systems and prioritise workload effectively\nProficient in IT systems, including Microsoft Office and data entry platforms\nStrong teamwork and collaboration skillsIf you're empathetic, resilient, and want a role where every call is a chance to protect and support someone, then this Customer Service Advisor - Fraud Department position could be the perfect fit.\n\nDisclaimer\nCCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.\n\nThis electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Account Manager - Biologics (Scotland) / Field‑based, Scotland / c. £70,000-£80,000 (pro rata) + competitive commission\n\n6 month temporary contract\n\nJoin a global, science‑led dermatology specialist with a strong prescription medicines portfolio and a track record of bringing innovative skin‑health treatments to market. This organisation focuses exclusively on dermatology, combining deep clinical expertise with a patient‑centred approach, and partners closely with dermatologists, specialist nurses and payors across the NHS.\n\nThey are now strengthening their biologics team and looking for an experienced Account Manager to drive growth of an established high‑cost biologic across Scotland. You'll work with key hospital and payor stakeholders to communicate a clear value proposition and deliver robust account plans that maximise adoption and outcomes.\n\nThe role\n\nManage and grow sales of an established biologic across Scotland\nOwn relationships with key stakeholders (clinicians, pharmacists, nurses, payors)\nExecute the in‑field brand strategy through robust territory and account plansKey responsibilities\n\nAchieve and exceed sales and performance targets in your territory\nPlan high‑quality customer calls with clear, SMART objectives\nConfidently handle clinical and commercial objections and secure clear next steps\nEducate medical teams on the disease area and product value\nIdentify, develop and maintain disease experts, advocates and speakers\nCreate and deliver effective regional/local peer‑to‑peer (P2P) programmes\nAnalyse sales/CRM data and field insights to focus on the right accounts and actions\nUnderstand patient flow, local ecosystems and key influencers across Scotland\nWork closely with medical, marketing and market access colleagues to deliver local business and account plans\nSupport formulary positioning and optimisation at local/regional level\nUse an omnichannel approach (face‑to‑face, virtual, email, events) to increase adoption\nOperate fully in line with ABPI and all relevant compliance requirementsAbout you\n\nIdeally 2-3 years' experience selling high‑cost medicines, ideally with biologics\nImmunology and/or Dermatology experience, with established relationships, is highly desirable\nStrong track record of delivering commercial results in specialist, secondary‑care settings\nAble to take complex clinical and health‑economic data and communicate it clearly and simply\nSolid understanding of the UK high‑cost drugs landscape (payors, providers, funding flows, decision‑making)\nStrong business acumen: able to turn local insights and data into practical, effective territory and account plans\nExcellent communication, influencing, negotiation and key account management skills\nCollaborative, cross‑functional and able to influence without direct authority\nComfortable working with senior healthcare stakeholders, especially payors; experience within a payor organisation is desirable\nDegree‑educated in a relevant discipline and ABPI qualified \n\n#LI-CW1\n\n__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT\n\n__PRESENT\n\nShould you require any support or assistance, please contact your local Gi Group office.\n\nGi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. \n\nGi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.\n\nWe are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Panel Support Manager 3-month contract Inside IR35 Hybrid Central band Scotland Harvey Nash's public sector client is looking for a Panel Support Manager. Key Responsibilities: • Lead, manage, train and develop a team of panel support coordinators, ensuring consistent, high‑quality administrative delivery., • Support operational planning, including panel scheduling, resource allocation and prioritisation of applications., • Ensure panel members receive proactive, professional administrative support before, during and after panels., • Oversee the preparation, production and quality assurance of agendas, papers, minutes, records and correspondence., • Drive continuous improvement of administrative systems, processes and service standards in line with a quality framework., • Manage confidential and sensitive information in line with data protection and document control requirements., • Support organisational responses to complaints, Freedom of Information and Data Subject Access Requests, ensuring statutory timescales are met., • Contribute to organisation‑wide projects and service improvement initiatives., • Work flexibly and collaboratively to ensure effective operational cover at all times. Essential Skills & Experience • Proven line management experience (minimum two years), including absence and performance management., • Strong leadership style with the ability to motivate, support and empower teams., • Excellent administration skills, with experience designing, implementing and improving administrative systems and processes., • Highly organised, with strong written and verbal communication skills adaptable to different audiences., • Confidence working with digital tools and developing efficient, flexible ways of working., • Experience handling confidentiality, data protection, complaints, FOI and DSARs., • Ability to develop an understanding of trauma‑informed working and build personal resilience., • A qualification in administration or a relevant subject, a degree, or substantial equivalent experience. Desirable: • Knowledge of relevant legislation or guidance within a tribunal, panel or public‑facing decision‑making environment., • Understanding of historical abuse, supported decision‑making or survivor‑focused services. To From Record Yes No Always use these settings

Competitive Salary & Discretionary Bonus & Holidays (Buy, Sell and Accrual Scheme) & Company Pension & Private Healthcare & Life Assurance + Benefits\n\nWith lots of exciting plans in the pipeline, there's never been a better time to join Avant Homes, let us tell you why…\n\nAvant Homes is a housebuilder operating in Scotland, the North East of England, across Yorkshire and the East and West Midlands.\n\nWe are continuing to strengthen our teams and are looking for passionate individuals who want to make a real contribution. Our mission is to provide affordable homes to our communities, ensuring that new homes are accessible and attainable for all with a product suitable for everyone.\n\nAvant Homes are proud to employ local people across our developments and within our regional offices, teamwork is key to everything that we do.\n\nIf you want to be part of something special, why not start the foundations and build your career with us today?\n\nDue to continued success and future business growth, we have an exciting opportunity for a Customer Liaison Assistant to join our team based in Scotland working from the regional office in Edinburgh. \n\nThe Role\n\nAre you organised, customer focused and possess excellent administration skills? \n\nDo you have experience of complaint handling within a customer service environment?\n\nIf the answer is yes, then look no further, your next career could be with us! \n\nThis is an exciting role and opportunity for a customer service driven individual who will be responsible for daily liaison with our customers over the phone, answering queries, trouble shooting and offering solutions, whilst offering the fantastic service that our clients have come to expect.\n\nKey duties and requirements\n\nJoining the team as Customer Liaison Assistant, you will be responsible for but not limited to;\n\nEnsuring all calls and emails received into the department are managed appropriately and issues are logged onto our ERP system, COINS.\nTaking ownership of queries, resolving non-complex issues yourself and escalating more complex issues to your Head of Customer Service.\nLiaise between Site Management teams, Customer Care Technicians and external Sub-contractors to ensure all remedial works are completed efficiently, in accordance with the NHBC Buildmark Warranty and in line with the company's stated Service Level Agreements.\nMaintaining reasonable timescales for customers for any remediation works and ensuring that customers are kept informed throughout any process taking place in their home. \nProviding administrative support to the Customer Service Department.\nChecking invoices and forwarding for payment.\nPreparing, collating, and providing defect reports.Who are we looking for?\n\nTo be successful as our Customer Liaison Assistant, you will possess strong administration skills along with the knowledge and application of Microsoft Office, including Word and Excel alongside the ability to think logically, have a creative 'can do' approach to trouble shooting and the ability to work well under pressure.\n\nYou will also need to be highly organised and possess the following;\n\nAbility to work under own initiative and manage time effectively, especially in a fast-paced customer service environment.\nExperience of working within a complaint's environment previously with a key focus on customer experience.\nFlexible and adaptable to changing requirements.\nGood verbal and written communication.\nA basic understanding of Customer Service.\nNumerical and Literacy skills. What will you get in return?\n\nDiscretionary bonus\nBuy, sell and accrual holiday scheme\nPrivate Health care\nCompany Pension\nLife Assurance\nOther Benefits including our exclusive Avant discount platform \n\nIf this sounds like you, join us and be a part of Avant's future success!\n\nPlease note: we reserve the right to fill this vacancy and/or remove this advert prior to the vacancy end date

McAllister Recruitment are recruiting on behalf of our client a leading company in the Wound Care and Medical Device space. This is an opportunity to represent an innovative healthcare solutions company whose product portfolio is well represented by inclusion in formularies across the region..\nThis position would ideally suit an experienced Medical Account Manager or Sales/Product Specialist or a Clinical Nurse with wound care experience looking to transition to a commercial role.\nThis is a full-time Territory Account Manager position covering Scotland\nWhat our client can offer you :\n * Location Scotland\n * Package is £57,000\n * Basic Salary of £40,000\n * Bonus of £12,800 per annum (paid quarterly)\n * Car Allowance of £500 a month\n * Lunch Allowance £5 a day\n * Holidays 25 days plus Bank Holidays\n * Private Healthcare\n * Life Assurance\n * Pension\nWhat is the porfolio?\nMedical Devices- Wound care- Stoma- Continence\nAs a Territory Account Manager, you'll take ownership of your Territory, building strong relationships with healthcare professionals across both community and hospital settings.\nKey Responsibilities\n * Manage Relationships with NHS Procurement, Tissue Viability and Community nurses\n * Achieve KPI's for the territory\n * Drive the formulary pull through and increase market share\n * Undertake regular analyse performance data to improve share of voice with customers\n * Monitor competitor activity and NHS landscape and work streams\nDesirable experience : At least 2 years Sales experience in the medical industry\n * Comfortable with analysing and interpreting data\n * Knowledge of Medical devices or wound care or Pharmaceuticals\n * Demonstrable evidence of relationship building\n * Experience of data analysis and how to use commercially\n * Experience of formularies, product pull through/inclusion\nIf you feel that this role fits with your skills and experience apply now

Customer Support Manager – 16 month Fixed Term Contract\n\nScotland East Region, Edinburgh, EH12 9DH\n\nCompetitive salary + attractive benefits\n\nAt Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper.\n\nWe are looking to recruit a Customer Support Manager to join our team in the Scotland East region on a fixed term contract until August 2027. The role of the Customer Support Manager is to manage the customer experience of our new clients’ post completion, carry out inspection works to ensure quality of all homes prior and post completion and to identify any necessary remedial works across relevant Miller Homes Limited sites.\n\nRESPONSIBILITIES:\n\n * To be the owner of the customer journey post completion, delivering a world class customer experience.\n\n * Utilise the pre-completion checklist to ensure that all new homes are at the quality standard Miller Homes, our customers and the New Homes Quality Code.\n\n * Communicate with customers after their move in, to ensure they have no concerns and are settling into their new home seamlessly\n\n * To meet and carry out a fair analysis of defects reported by our customers and ensure work is attended to within the timescales agreed and in accordance with the service level agreements in place\n\nREQUIREMENTS:\n\n * Ability to communicate effectively and successfully both written and electronically\n\n * Must be able to forge strong professional relationships with internal and external disciplines\n\n * Must have a natural and engaging style of communication, with a passion and desire for customer interaction and the ability to build trust with customers and contractors alike\n\n * Able to deal with difficult customers, clients and situations calmly and professionally\n\nWHAT WE OFFER:\n\n * Competitive basic salary\n\n * 26 days annual leave + public holidays + your birthday off\n\n * Opportunity to earn 10% bonus\n\n * Company car or car allowance of £5,000

As a Lidl Customer Assistant, no two shifts are the same.

The Client Services Executive will sit within a top performing Relationship Management team for a highly prestigious Private Bank - within their Edinburgh office. Preparing new and maintaining existing private client files, including scanning and filing client documents, maintaining these to the com

When Anita Roddick founded The Body Shop in 1976, she had a vision.Business as a force for good – that’s us.Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way.We’re the original ethical beauty brand.We’ve got a thing for empowering people and enrich

TheRole: TheClientServicesExecutivewillsitwithinatopperformingRelationshipManagementteamforahighlyprestigiousPrivateBank-withintheirEdinburghoffice. TheClientServicesExecutivewillbedealingwithclientqueriesincludingdaytodayaccountopening,tradingonportfolios,paymentsandlending,andgeneralinvestmentadministratione.g.processingassettransferandchangeofaddressrequests;onlineaccessissuesorquestions. TheClientServicesExecutivewilldiligentlymonitortransfersofcashandassetstoandfromclientsaccounts;recordingallmoneymovementsonadailybasisandreportingweeklyfunds; TheClientServicesExecutivewillassembleallnecessarydocumentationforClientMeetings,notlimitedtopresentations/meetingmaterials/reviewdocumentationandconfidentialinformation; Preparingnewandmaintainingexistingprivateclientfiles,includingscanningandfilingclientdocuments,maintainingthesetothecompanysstandardsandensuringtheyarecompliant; Data-inputtingintheCRMsystemensuringinformationiscorrectandenteredproperly; TheCandidate: Possessaminimumof2years+experience,inasimilarClientServicesorClientsupportwithinanInvestmentManagementcompanyorPrivateBank. Experienceinclientadministration,ideallyclientpaymentsandupdatingclientrecords. StrongknowledgeofMSOfficeSuite; CRMexperienceisadvantageoushowevertrainingwillbeprovided. Canclearlyunderstandanddemonstrategivingoutstandingcustomerservice AccountOpeninge...

Passenger Service Agent - Restricted Mobility - Edinburgh Airport.

To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. When Anita Roddick founded The Body Shop in 1976, she had a vision. The Body Shop is committed to generating positive economic, socia

Do you want a rolewherehelping someone genuinely changes their day or even life? Looking for work that feels meaningful, not just another queue of tasks? Ready for a role that offers a blend of home working and supportive time in the office? Interviews for this role are taking place on Wednesday 13th May so candidates would need to be free to attend on that day This is a role where every conversation matters.Youllsupport people through challenging moments, helping them feel clearer, more in control, and able to move forward. With structured training and ongoing support,youllhave what you need to do meaningful work and grow in the role.Youllbe part of an organisation supporting people across the UK every day. About the Role As a Customer Service Advisor in our Glasgow team(internally known as a Debt Advisor) ,youllmanage your own caseload, supporting clients to move from uncertainty to a clear, manageable way forward. Youllwork with clients to understand their situation, build realistic plans, and guide them throughappropriate solutions,often including setting up and managing Debt Payment Programmes (DPPs). This is a role that combines empathy, structure, and sound judgement. Every situation is different, and your role is to make sure the support you provide is practical, sustainable, and right foreach individual. Over time,youllhave the opportunity tobuild broader debt advice capability, developing your skills acrossdifferent typesof support and client needs. Youllbe based in ourGlasgow office, with ahybrid approachthat combines home working with supportive time in the office for collaboration, development, and staying connected with your team. WhatYoullBe Doing Day to day,youll: • Speak with clients to understand their situation and support needs, • Review income and spending in detail to build realistic plans, • Set up and manage tailored solutions, includingDebt Payment Programmes (DPPs), • Work with creditors and other stakeholders to progress cases, • Keep clients informed and confident throughout You approach complex situations with calm and structure, balancing empathy with attention to detail.Yourecomfortable making decisions based on evidence and guidelines, and you take ownership of seeing things through to completion. You communicate clearly, ask the right questions, and can explain complex information in a way that builds confidence and trust.Youreorganised, able to manage your own workload, and open to learning as your skills develop. Youllthrive in this role ifyouremotivated by: • Purpose work that genuinely makes a difference to peoples financial lives, • Belonging working as part of a supportive, collaborative team, • Growth developing yourexpertiseand judgement over time Equality, Diversity & Inclusion Belonging is central to who we are.Werecommitted to building a workforce that reflects the clients we support, and to creating a culture where everyone feels valued and able to be themselves. We welcome applications from people of all backgrounds and life experiences. If you need a reasonable adjustment during the recruitment process so you can perform at your best, just let us know.Werehere to support you.

When Anita Roddick founded The Body Shop in 1976, she had a vision.Business as a force for good – that’s us.Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way.We’re the original ethical beauty brand.We’ve got a thing for empowering people and enrich

All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, d

As a Travel Consultant here, you will sell a wide variety of holidays quoting from a range of Tour Operators, so this is a bit different from your standard high street Travel Agents.

As a Lidl Customer Assistant, no two shifts are the same. Youll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

Whats in it for you as our Night Guest Services Manager:.

Managing all aspects of the client portfolio, acting as the main point of contact. Experience of managing a client portfolio. We are working with a leading firm of Chartered Accountants who are seeking an Accounts Portfolio Manager to join their team in Edinburgh.

Lead the onboarding of new clients, coordinating across technical, compliance, and marketing teams.

Join M&S as a Customer Assistant where you'll be at the frontline of the UK's fastest growing retailer.

Customer Service Returns Assistant page is loaded## Customer Service Returns Assistantremote type: Régimen de oficina totallocations: Edinburghtime type: A tiempo completoposted on: Publicado hoyjob requisition id: JR112150Europcar Mobility GroupAt Europcar Mobility Group, our pur

As part of a Customer Assistant role, you will help to provide positive and great customer service in our stores, along with using in-store tech to carry out tasks like stock counts and gap scans – playing a role in keeping our shelves stocked for our customers. We’re looking for friendly, focus

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five‑star service.