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Russian Speaking Customer Service Advisor \n Edinburgh – Office Based \n Salary £26,800 \n Working Hours Monday–Friday, 7:00am – 3:30pm \n Training - Monday Friday - 8am - 4:30pm \n Love travel? Fluent in Russian? Ready to build a career in customer service? \n We're looking for a Russian Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh. This is a fantastic opportunity for someone who en... \n \n ZIPC1_UKTJ

Reservations Manager - Edinburgh. The Role: Reservations Manager. We're looking for a Reservations Manager to take real ownership of how our reservations function operates.

Reception Team Leader Corporate Front of House \n Edinburgh City Centre | £33,000 per annum | Full-time, Permanent \n Monday to Friday, 40 hours per week (shift rota between 7am and 8pm) \n Troika Recruitment is working with a leading provider of corporate front-of-house services. They're looking for an outstanding Reception Team Leader to head up the guest experience at a prestigious professional services ... \n \n ZIPC1_UKCT

\n Mount Royal Hotel Edinburghby the Unlimited Collectionisseekingacharmingand engagingNightPorterwith a passion for service excellence.\n \n \n \n \n You will report to theAssistantFront Office Manager, supporting/working towardsproviding our guests with memorable experiencesof the city.\n \n \n \n \n \n \n ANightPorterwillbe responsible for: \n \n \n \n • Welcoming andassistingguests with check-in and check-out procedures.\n, • Handling guestinquiriesand...\n \n \n \n\n \n ZIPC1_UKCT

Reservations Manager \n Are you a dynamic leader with a passion for hospitality? At Dalata Hotel Group, we believe that great teamwork and leadership are at the heart of hospitality. Dalata Hotel Group are currently looking for an experienced leader who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally. \n In this role, you will en... \n \n ZIPC1_UKCT

Reception Team Leader - Edinburgh\n An exciting new role has arrived in Edinburgh!\n \n \nAre you ready to take the next step in your career with a company that sets the standard for exceptional corporate hospitality?\n \n \nIf you have experience in hotels, airlines, luxury hospitality or a corporate environment, and a passion for delivering outstanding service, we want to hear from you.\n \n \nWe are looking for a Recepti...\n \n \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n\n\n \n \n \n \n \n \n \n \n \n\n\n \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

As a Hotel Manager at the UK’s leading hotel brand, you’ll be taking our famous name to more guests, keeping our unique culture alive with your team and using your management experience and skills to make your hotel a success. Work with the team to manage daily operations within the hotel, inclu

Our service is rated “Excellent” on Trustpilot, and we pride ourselves on our kind and helpful call agents and reliable and fast order delivery.

Station Gateline Assistant - A Rewarding Career in Rail Travel.Location: Edinburgh Waverly (Must be within a 45-minute travel distance).Salary: 13,365 per annum + 3% commission.Contract: Permanent, Part-Time (17.Hours: Various shifts and weekend working.Due to the shift patterns required, applicants

Station Gateline Assistant - A Rewarding Career in Rail Travel.Location: Edinburgh Gateway (Must be within a 45-minute travel distance).Contract: Permanent, Part-time (19.Hours: Various shifts and weekend working.Due to the shift patterns required, applicants must have a reliable means of travelling

Station Gateline Assistant - A Rewarding Career in Rail Travel.Location: Edinburgh Park (Must be within a 45-minute travel distance).Salary: 26,731 per annum + 3% commission.Contract: Permanent, Full Time (35hrs per week).Hours: Various shifts and weekend working.Due to the shift patterns required,

Station Gateline Assistant - A Rewarding Career in Rail Travel.Location: Edinburgh Waverly (Must be within a 45-minute travel distance).Salary: 26,731 per annum + 3% commission.Contract: Permanent, Full Time (35hrs per week).Hours: Various shifts and weekend working.Due to the shift patterns require

Station Gateline Assistant - A Rewarding Career in Rail Travel.Location: Edinburgh Waverly (Must be within a 45-minute travel distance).Salary: 18,329 per annum + 3% commission.Contract: Permanent, Part-Time (24hrs per week).Hours: Various shifts and weekend working.Due to the shift patterns require

Telehandler Required - Edinurgh 🚧 First People Solutions are currently recruiting for an experienced Telehandler Operator for a project based in Edinburgh. This is a great opportunity to secure long-term work on a busy infrastructure site. 📍 Edinburgh City Centre 💷 £18 per hour ⏱ Long Term The Role: You will be responsible for operating the telehandler safely and efficiently to support daily site operations on a project. Duties will include moving materials around site, assisting trades and deliveries, and ensuring all lifting and transport activities are carried out in line with health & safety procedures. Requirements: ✔ Valid Telehandler Ticket ✔ Full UK Driving Licence ✔ Strong awareness of site health & safety ✔ Ability to work effectively as part of a team If you're available and meet the requirements, get in touch today. 📩 Message Blair for more information or to apply - (phone number removed) #ConstructionJobs #Telehandler #Edinurghjobs #HiringNow Equal Opportunities: First People Solutions is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age

We're looking for a Bilingual Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in another EMEA language and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: £26,800 + Monthly performance incentive Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Training: First 12 weeks, Monday - Friday, 8:00am - 4:30pm. Language: This role requires spoken and written fluency in English and another language. RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. Why You'll Love Working Here 33 days annual leave (including bank holidays) Hybrid working - 3 days in the office, 2 days from home (subject to training and performance) Monthly performance bonus $600 USD in annual Trip Coins to put towards your own travel Health Cash Plan covering dental, optical, physiotherapy, massages and more Free on-site gym or discounted memberships with Nuffield Health and PureGym Enhanced family leave, enhanced sick pay and an Employee Assistance Programme Life insurance worth four times your annual salary $450 USD employee referral bonus Continuous learning and genuine career progression - many of our leaders started in this role Regular team socials, free lunches, celebrations and recognition events Additional leave for parents/guardians and long service leave after 10 years What You'll Do Deliver outstanding customer service across phone, live chat and email in both English and another language. Support customers with flights, hotels and other travel-related enquiries. Take ownership of customer issues from first contact through to resolution. Deliver an empathetic, professional and efficient customer experience. Manage multiple customer conversations while maintaining accuracy and quality. Work collaboratively with colleagues to achieve team KPIs and service targets. Identify opportunities to improve the customer experience and internal processes. Represent Trip.com's values in every customer interaction. What You'll Bring Fluent spoken and written in English and another language (essential). Previous customer service, customer support, customer care or contact centre experience. Excellent communication and problem-solving skills. Confidence handling multiple live chats and navigating multiple systems simultaneously. Comfortable working towards KPIs and performance targets. Strong attention to detail and accurate typing skills. A positive attitude with the ability to adapt and learn in a fast-paced environment. Experience using CRM systems or customer service software is advantageous. Travel or tourism industry experience is desirable but not essential. About Trip.com Trip.com Group is one of the world's leading travel technology companies, helping millions of customers book flights, hotels, trains and holidays across the globe. With more than 30,000 employees across 30 countries, we operate global Customer Support Centres that provide 24/7 support in multiple languages. Our mission is simple: to make every journey the best it can be. Our Edinburgh team is home to colleagues from over 30 nationalities, creating a truly international and inclusive workplace where everyone is encouraged to learn, grow and develop their career. Many of our managers and senior leaders started their journey in this very role, making this an excellent opportunity to build a long-term career with Trip.com. If you're passionate about delivering exceptional customer service and want to join a fast-growing global business, we'd love to hear from you

We're looking for a French Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in French and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in French and English RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. Why You'll Love Working Here: 33 days annual leave (including bank holidays) Hybrid working - 3 days in the office, 2 days from home (subject to training and performance) Monthly performance bonus $600 USD in annual Trip Coins to put towards your own travel Health Cash Plan covering dental, optical, physiotherapy, massages and more Free on-site gym or discounted memberships with Nuffield Health and PureGym Enhanced family leave, enhanced sick pay and an Employee Assistance Programme Life insurance worth four times your annual salary $450 USD employee referral bonus Continuous learning and genuine career progression - many of our leaders started in this role Regular team socials, free lunches, celebrations and recognition events Additional leave for parents/guardians and long service leave after 10 years What You'll Do: Deliver outstanding customer service across phone, live chat and email in both French and English. Support customers with flights, hotels and other travel-related enquiries. Take ownership of customer issues from first contact through to resolution. Deliver an empathetic, professional and efficient customer experience. Manage multiple customer conversations while maintaining accuracy and quality. Work collaboratively with colleagues to achieve team KPIs and service targets. Identify opportunities to improve the customer experience and internal processes. Represent Trip.com's values in every customer interaction. What You'll Bring Fluent spoken and written French and English (essential). Previous customer service, customer support, customer care or contact centre experience. Excellent communication and problem-solving skills. Confidence handling multiple live chats and navigating multiple systems simultaneously. Comfortable working towards KPIs and performance targets. Strong attention to detail and accurate typing skills. A positive attitude with the ability to adapt and learn in a fast-paced environment. Experience using CRM systems or customer service software is advantageous. * Travel or tourism industry experience is desirable but not essential. About Trip.com Trip.com Group is one of the world's leading travel technology companies, helping millions of customers book flights, hotels, trains and holidays across the globe. With more than 30,000 employees across 30 countries, we operate global Customer Support Centres that provide 24/7 support in multiple languages. Our mission is simple: to make every journey the best it can be. Our Edinburgh team is home to colleagues from over 30 nationalities, creating a truly international and inclusive workplace where everyone is encouraged to learn, grow and develop their career. Many of our managers and senior leaders started their journey in this very role, making this an excellent opportunity to build a long-term career with Trip.com. If you're passionate about delivering exceptional customer service and want to join a fast-growing global business, we'd love to hear from you

Russian-Speaking Customer Service Advisor Edinburgh | Competitive Salary + Monthly Bonus | Full-Time Are you fluent in Russian and English and looking for an opportunity where you can use your language skills every day? We're looking for confident, customer-focused individuals to join a global travel brand in Edinburgh. You'll be supporting customers with their travel plans, helping with bookings and enquiries, resolving issues and making sure every customer receives a positive experience. You don't need previous travel experience. If you enjoy speaking to people, solving problems and working in a fast-paced environment, this could be a great opportunity to build your career. What You'll Be Doing Provide excellent customer service in Russian and English via phone, live chat and email. Support customers with hotel bookings, flights and a range of travel-related enquiries. Take ownership of customer queries and see them through to resolution. Build rapport with customers while providing a friendly, professional and empathetic service. Work towards individual and team performance targets while maintaining high-quality customer service. Confidently navigate multiple systems to find information and solutions quickly. Work closely with colleagues to continuously improve the customer experience. What We're Looking For Fluent Russian and English, both written and spoken. Previous customer service experience, ideally within a contact centre, hospitality, retail or travel environment. Someone who enjoys speaking to customers and providing a great service. Excellent communication and problem-solving skills. Confident using multiple computer systems simultaneously. Fast and accurate typing skills, with the ability to manage live chats. A positive attitude and the ability to remain calm in a busy environment. Motivated to learn, develop and build a long-term career. Travel industry experience is beneficial but not essential, as full training will be provided. Working Hours Full-time: 37.5 hours per week, Monday to Friday. The standard working hours are 08:00-16:30, with some flexibility to work weekends when required by the client. Temporary winter shift: From now until 27 March, the shift pattern will temporarily change to 07:00-15:30, Monday to Friday, instead of the usual 08:00-16:30 hours. Anyone joining during this period will complete their training on the normal 08:00-16:30 schedule before moving onto the temporary winter shift pattern. From 27 March, the team will return to the standard 08:00-16:30 hours. What's In It For You? 33 days annual leave, including bank holidays. Salary: £26,800 per annum Monthly performance bonus. Annual Trip Coins to put towards your own holidays. Refer-a-friend bonus scheme. Health cashback plan covering dental, optical, physiotherapy, massages and more. Employee Assistance Programme and wellbeing support. Enhanced maternity, paternity and adoption leave. Enhanced sick pay. Life assurance worth 4x your annual salary. Hybrid working opportunities based on performance. Free on-site gym, plus discounted memberships with Nuffield Health and PureGym. Excellent training and genuine career progression. Regular team events, celebrations and recognition awards. Free lunches, games and seasonal social events. Why Join? This is more than a standard customer service role. You'll join an established global travel business where your Russian language skills are genuinely valued, while gaining experience within an exciting and fast-paced industry. You'll receive comprehensive training, ongoing support and opportunities to develop your career within the business. If you're fluent in Russian and English, enjoy helping people and are looking for your next opportunity in Edinburgh, we'd love to hear from you. Apply today. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

We're looking for a Dutch Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Dutch and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in Dutch and English RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. Why You'll Love Working Here: 33 days annual leave (including bank holidays) Hybrid working - 3 days in the office, 2 days from home (subject to training and performance) Monthly performance bonus $600 USD in annual Trip Coins to put towards your own travel Health Cash Plan covering dental, optical, physiotherapy, massages and more Free on-site gym or discounted memberships with Nuffield Health and PureGym Enhanced family leave, enhanced sick pay and an Employee Assistance Programme Life insurance worth four times your annual salary $450 USD employee referral bonus Continuous learning and genuine career progression - many of our leaders started in this role Regular team socials, free lunches, celebrations and recognition events Additional leave for parents/guardians and long service leave after 10 years What You'll Do: Deliver outstanding customer service across phone, live chat and email in both Dutch and English. Support customers with flights, hotels and other travel-related enquiries. Take ownership of customer issues from first contact through to resolution. Deliver an empathetic, professional and efficient customer experience. Manage multiple customer conversations while maintaining accuracy and quality. Work collaboratively with colleagues to achieve team KPIs and service targets. Identify opportunities to improve the customer experience and internal processes. Represent Trip.com's values in every customer interaction. What You'll Bring Fluent spoken and written Dutch and English (essential). Previous customer service, customer support, customer care or contact centre experience. Excellent communication and problem-solving skills. Confidence handling multiple live chats and navigating multiple systems simultaneously. Comfortable working towards KPIs and performance targets. Strong attention to detail and accurate typing skills. A positive attitude with the ability to adapt and learn in a fast-paced environment. Experience using CRM systems or customer service software is advantageous. Travel or tourism industry experience is desirable but not essential. About Trip.com Trip.com Group is one of the world's leading travel technology companies, helping millions of customers book flights, hotels, trains and holidays across the globe. With more than 30,000 employees across 30 countries, we operate global Customer Support Centres that provide 24/7 support in multiple languages. Our mission is simple: to make every journey the best it can be. Our Edinburgh team is home to colleagues from over 30 nationalities, creating a truly international and inclusive workplace where everyone is encouraged to learn, grow and develop their career. Many of our managers and senior leaders started their journey in this very role, making this an excellent opportunity to build a long-term career with Trip.com. If you're passionate about delivering exceptional customer service and want to join a fast-growing global business, we'd love to hear from you

We're looking for a Spanish Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Spanish and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: £26,800 + Monthly performance incentive Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home after training. Training: First 12 weeks, Monday - Friday, 8:00am - 4:30pm. Language: This role requires spoken and written fluency in Spanish and English RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. Why You'll Love Working Here 33 days annual leave (including bank holidays) Hybrid working - 3 days in the office, 2 days from home (subject to training and performance) 6% employer pension contribution via our company scheme Monthly performance bonus $600 USD in annual Trip Coins, plus up to 8% off hotel bookings worldwide and a birthday Trip Coins gift Health Cash Plan covering dental, optical, physiotherapy, massages and more Free on-site gym or discounted memberships with Nuffield Health and PureGym Enhanced family leave, enhanced sick pay and an Employee Assistance Programme $450 USD employee referral bonus Continuous learning and genuine career progression, plus 4 days paid leave for work-related exams Regular team socials, free lunches, celebrations and recognition events Additional leave for parents/guardians and long service leave What You'll Do Deliver outstanding customer service across phone, live chat and email in both Spanish and English. Support customers with flights, hotels and other travel-related enquiries. Take ownership of customer issues from first contact through to resolution. Deliver an empathetic, professional and efficient customer experience. Manage multiple customer conversations while maintaining accuracy and quality. Work collaboratively with colleagues to achieve team KPIs and service targets. Identify opportunities to improve the customer experience and internal processes. Represent Trip.com's values in every customer interaction. What You'll Bring Fluent spoken and written Spanish and English (essential). Previous customer service, customer support, customer care or contact centre experience. Excellent communication and problem-solving skills. Confidence handling multiple live chats and navigating multiple systems simultaneously. Comfortable working towards KPIs and performance targets. Strong attention to detail and accurate typing skills. A positive attitude with the ability to adapt and learn in a fast-paced environment. Experience using CRM systems or customer service software is advantageous. Travel or tourism industry experience is desirable but not essential. About Trip.com Trip.com Group is one of the world's leading travel technology companies, helping millions of customers book flights, hotels, trains and holidays across the globe. With more than 30,000 employees across 30 countries, we operate global Customer Support Centres that provide 24/7 support in multiple languages. Our mission is simple: to make every journey the best it can be. Our Edinburgh team is home to colleagues from over 30 nationalities, creating a truly international and inclusive workplace where everyone is encouraged to learn, grow and develop their career. Many of our managers and senior leaders started their journey in this very role, making this an excellent opportunity to build a long-term career with Trip.com. If you're passionate about delivering exceptional customer service and want to join a fast-growing global business, we'd love to hear from you

Platinum Travel Recruitment are collaborating with a fabulous forward thinking Destination Management Company (DMC) who are now seeking an experienced Italian or Spanish Speaking Inbound Travel Executive to join its friendly team, hybrid working. Experience in handling groups to the UK and/or Scotland is essential from an inbound travel company (DMC). Inbound Travel Executive – Duties: Build professional relations via networking and calls, creating proactively opportunities for the brand to be considered for groups travelling to the UK Quote all groups visiting the UK/Scotland and producing suitable and competitive quotes with unstoppable energy. Build relationships and maintain a great working relationship with clients, suppliers and fellow team members. Being pro-active and able to recognize potential key wins and to offer the most suitable products and prices for the specific potential client. Identify the most suitable products for the client in order to create the most effective and competitive offer. Take responsibility for placing the groups in the right hotels, based on offer accepted by client, program and quotation, always negotiating under budget where possible, in order to increasing the margin, without compromising on quality. To keep abreast of who are competitors are, who they work with (both clients and suppliers) and what they are offering. Inbound Travel Executive – Essential Requirements: Fluency in English and a second European language (Italian, Spanish, Portuguese, French, German, Swedish, Danish, Norwegian) is essential, and a third language would be advantageous. Experience within a UK and Ireland inbound operator in a groups role handling the groups visiting either the UK or Scotland. Proven experience of preparing quotes and operating groups. Familiarity with use of Tourplan is a plus. Ability to be able to communicate clearly and concisely, both orally and in writing. Enjoy the buzzing energy of the travel industry. Inbound Travel Executive - Generous Benefits: Lucrative salary negotiable depending on experience Bonus Healthcare Birthday off Few weeks working from abroad Supportive team Hybrid working - or remote Career growth Travel perks * Plus many more benefits

With lots of exciting plans in the pipeline, there's never been a better time to join Avant Homes, let us tell you why… Avant Homes is a housebuilder operating in Scotland, the North East of England, across Yorkshire and the East and West Midlands. We are continuing to strengthen our teams and are looking for passionate individuals who want to make a real contribution. Our mission is to provide affordable homes to our communities, ensuring that new homes are accessible and attainable for all with a product suitable for everyone. Avant Homes are proud to employ local people across our developments and within our regional offices, teamwork is key to everything that we do. If you want to be part of something special, why not start the foundations and build your career with us today? Due to continued success and future business growth, we have an exciting opportunity for a Customer Liaison Assistant to join our team based in Scotland working from the regional office in Edinburgh. The Role Are you organised, customer focused and possess excellent administration skills? Do you have experience of complaint handling within a customer service environment? If the answer is yes, then look no further, your next career could be with us! This is an exciting role and opportunity for a customer service driven individual who will be responsible for daily liaison with our customers over the phone, answering queries, trouble shooting and offering solutions, whilst offering the fantastic service that our clients have come to expect. Key duties and requirements Joining the team as Customer Liaison Assistant, you will be responsible for but not limited to; Ensuring all calls and emails received into the department are managed appropriately and issues are logged onto our ERP system, COINS. Taking ownership of queries, resolving non-complex issues yourself and escalating more complex issues to your Head of Customer Service. Liaise between Site Management teams, Customer Care Technicians and external Sub-contractors to ensure all remedial works are completed efficiently, in accordance with the NHBC Buildmark Warranty and in line with the company's stated Service Level Agreements. Maintaining reasonable timescales for customers for any remediation works and ensuring that customers are kept informed throughout any process taking place in their home. Providing administrative support to the Customer Service Department. Checking invoices and forwarding for payment. Preparing, collating, and providing defect reports.Who are we looking for? To be successful as our Customer Liaison Assistant, you will possess strong administration skills along with the knowledge and application of Microsoft Office, including Word and Excel alongside the ability to think logically, have a creative 'can do' approach to trouble shooting and the ability to work well under pressure. You will also need to be highly organised and possess the following; Ability to work under own initiative and manage time effectively, especially in a fast-paced customer service environment. Experience of working within a complaint's environment previously with a key focus on customer experience. Flexible and adaptable to changing requirements. Good verbal and written communication. A basic understanding of Customer Service. Numerical and Literacy skills.What will you get in return? Discretionary bonus Buy, sell and accrual holiday scheme Private Health care Company Pension Life Assurance Other Benefits including our exclusive Avant discount platform If this sounds like you, join us and be a part of Avant's future success! Please note: we reserve the right to fill this vacancy and/or remove this advert prior to the vacancy end date

We're looking for 3 German Speaking Customer Service Advisors to join our Customer Support team in Edinburgh. If you're fluent in German and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: £26,800 + Monthly performance incentive Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home after training. Training: First 12 weeks, Monday - Friday, 8:00am - 4:30pm. Language: This role requires spoken and written fluency in German and English RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. Why You'll Love Working Here 33 days annual leave (including bank holidays) Hybrid working – 3 days in the office, 2 days from home (subject to training and performance) Monthly performance bonus $600 USD in annual Trip Coins to put towards your own travel Health Cash Plan covering dental, optical, physiotherapy, massages and more Free on-site gym or discounted memberships with Nuffield Health and PureGym Enhanced family leave, enhanced sick pay and an Employee Assistance Programme Life insurance worth four times your annual salary $450 USD employee referral bonus Continuous learning and genuine career progression – many of our leaders started in this role Regular team socials, free lunches, celebrations and recognition events Additional leave for parents/guardians and long service leave after 10 years What You'll Do Deliver outstanding customer service across phone, live chat and email in both German and English. Support customers with flights, hotels and other travel-related enquiries. Take ownership of customer issues from first contact through to resolution. Deliver an empathetic, professional and efficient customer experience. Manage multiple customer conversations while maintaining accuracy and quality. Work collaboratively with colleagues to achieve team KPIs and service targets. Identify opportunities to improve the customer experience and internal processes. Represent Trip.com's values in every customer interaction. What You'll Bring Fluent spoken and written German and English (essential). Previous customer service, customer support, customer care or contact centre experience. Excellent communication and problem-solving skills. Confidence handling multiple live chats and navigating multiple systems simultaneously. Comfortable working towards KPIs and performance targets. Strong attention to detail and accurate typing skills. A positive attitude with the ability to adapt and learn in a fast-paced environment. Experience using CRM systems or customer service software is advantageous. * Travel or tourism industry experience is desirable but not essential. About Trip.com Trip.com Group is one of the world's leading travel technology companies, helping millions of customers book flights, hotels, trains and holidays across the globe. With more than 30,000 employees across 30 countries, we operate global Customer Support Centres that provide 24/7 support in multiple languages. Our mission is simple: to make every journey the best it can be. Our Edinburgh team is home to colleagues from over 30 nationalities, creating a truly international and inclusive workplace where everyone is encouraged to learn, grow and develop their career. Many of our managers and senior leaders started their journey in this very role, making this an excellent opportunity to build a long-term career with Trip.com. If you're passionate about delivering exceptional customer service and want to join a fast-growing global business, we'd love to hear from you

We're looking for a Portuguese Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Portuguese and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: £26,800 + Monthly performance incentive Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home after training. Training: First 12 weeks, Monday - Friday, 8:00am - 4:30pm. Language: This role requires spoken and written fluency in Portuguese and English RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. Why You'll Love Working Here 33 days annual leave (including bank holidays) Hybrid working - 3 days in the office, 2 days from home (subject to training and performance) 6% employer pension contribution via our company scheme Monthly performance bonus $600 USD in annual Trip Coins, plus up to 8% off hotel bookings worldwide and a birthday Trip Coins gift Health Cash Plan covering dental, optical, physiotherapy, massages and more Free on-site gym or discounted memberships with Nuffield Health and PureGym Enhanced family leave, enhanced sick pay and an Employee Assistance Programme $450 USD employee referral bonus Continuous learning and genuine career progression, plus 4 days paid leave for work-related exams Regular team socials, free lunches, celebrations and recognition events Additional leave for parents/guardians and long service leave What You'll Do Deliver outstanding customer service across phone, live chat and email in both Portuguese and English. Support customers with flights, hotels and other travel-related enquiries. Take ownership of customer issues from first contact through to resolution. Deliver an empathetic, professional and efficient customer experience. Manage multiple customer conversations while maintaining accuracy and quality. Work collaboratively with colleagues to achieve team KPIs and service targets. Identify opportunities to improve the customer experience and internal processes. Represent Trip.com's values in every customer interaction. What You'll Bring Fluent spoken and written Portuguese and English (essential). Previous customer service, customer support, customer care or contact centre experience. Excellent communication and problem-solving skills. Confidence handling multiple live chats and navigating multiple systems simultaneously. Comfortable working towards KPIs and performance targets. Strong attention to detail and accurate typing skills. A positive attitude with the ability to adapt and learn in a fast-paced environment. Experience using CRM systems or customer service software is advantageous. Travel or tourism industry experience is desirable but not essential. About Trip.com Trip.com Group is one of the world's leading travel technology companies, helping millions of customers book flights, hotels, trains and holidays across the globe. With more than 30,000 employees across 30 countries, we operate global Customer Support Centres that provide 24/7 support in multiple languages. Our mission is simple: to make every journey the best it can be. Our Edinburgh team is home to colleagues from over 30 nationalities, creating a truly international and inclusive workplace where everyone is encouraged to learn, grow and develop their career. Many of our managers and senior leaders started their journey in this very role, making this an excellent opportunity to build a long-term career with Trip.com. If you're passionate about delivering exceptional customer service and want to join a fast-growing global business, we'd love to hear from you

Accelerate Facilities is a nationwide organisation, providing cleaning services and FM solutions to both the private and public sector. We take pride in putting our people first and look after our employees so they can excel in our service delivery. We are a service led company ensuring personal experience is provided to our customers and clients. We are currently looking for a Regional Account Manager to join our passionate operations team, someone with the drive and determination to make a difference and passion to develop themselves into the role and lead the region. Have you got a background working in the cleaning industry or FM sector? Do you have previous management experience? Are you looking for your next new challenge? This is an account management role with your main focus being on service delivery. The role is field based focussed on Edinburgh and Glasgow. As one of our Regional Account Managers, you will be responsible for; Ensure maximum client satisfaction through monitoring cleaning standards across all sites Build an honest and open working relationship with the customer that encourages partnership and effective resolution of issues Always uphold the values of our employee engagement charter To ensure effective team-working through structured meeting disciplines allowing for business reviews and clear communication cascades. Have financial accountability across your region, ensuring your accounts are managed in accordance with company policy and budget plans Carry out customer visits, ensuring joint KPI’s and SLA are completed on schedule and to agreed standards Coach, development and encourage your regional team to develop themselves and exceed our customer charter To ensure the on-site teams have sufficient working equipment, machinery, and product to deliver their roles. To review audits and take the necessary actions to turnaround underperforming areas. Where required, complete and upload the audit in accordance with Company policy. To deliver continuous improvement by sharing learning and best practice across the Operations teams in a structured and coaching environment. Demonstrating company core values and upholding across the region As the Regional Account Manager, you will have excellent communication and relationship building skills. You will be self-motivated, driven to deliver high standards and a high quality service. You will have previous people management experience, be computer literate and comfortable using CRM systems. If you are hardworking, passionate about delivering good customer service with strong interpersonal skills, then apply today. Job Types: Permanent, Full-time Salary: £33,280 per annum. Benefits: Monthly Car allowance Company pension Wellness programme Work from home Flexible working hours Schedule: Monday to Friday Supplemental pay types: Bonus scheme Performance bonus Education: A-Level or equivalent (preferred) Experience: Account management: 2 years (preferred) Work Location: Field based

Job Title: Customer Service Advisor Location: Edinburgh City Centre - EH3 Pay Rate: £14.40p/hr Hours: Monday - Friday, 7 hour shifts between 8am-6pm. Hybrid Working: 3 days per week home working after training Contract Type: Temporary - 12 months Start Date: Dec 7th 2026 - additional start dates may be available in Jan 2027 Lloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As a Customer Service Representative, you'll be handling complex enquiries mainly by phone. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. An 8 week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role. As part of the IP&I team, you will be providing customers with support across various products and services. This includes workplace pensions, life insurance and critical illness cover, right through to supporting customers through their policies after a bereavement. Empathy and compassion are vital to ensure customers have all of the information they need about the policy during these big life changes. Your responsibilities will include: Provide first class service to customers by acting as a first point of contact for any queries or requests by phone Striving to resolve queries at the first point of contact, from password resets to more in depth statement queries Handing requests for information or changes to details quickly and securely Ensuring all information is recorded efficiently and accurately Deal with situations with care and empathy Putting the customer first at every opportunity Benefits: Work from home 3 days per week Prime location in Edinburgh Close to public transport links First class support and training for all colleagues Opportunity for growth within the company Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 31 days per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme About our client: At our client's organisation, we believe in creating a workplace where you can truly be yourself and have a rewarding career. With great colleagues, flexible working arrangements, and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements: Strong customer focus, with the ability to handle customer queries professionally and with care and due diligence Good attention to detail, with the ability to identify areas for improvement in the customer journey Strong communication skills, both verbal and written Understanding of Microsoft suite (Word, Excel, Outlook etc) Stable Wi-fi connection if home working At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.

Guest Services Manager - Nights - Edinburgh. Guest Services Manager - Night.

Trilingual (English, German, French). Ruggable is looking for a full-time Contract Consumer Care Representative to join our international team to cover a maternity leave! This individual will act as the voice of Ruggable, interacting with our European customers in English and German primarily via ph

Join Mercier Consultancy as an Italian Speaking Customer Service Specialist, with an exciting opportunity to work in beautiful Greece! We are offering paid relocation for the right candidate who is passionate about providing top-notch customer service to our Italian-speaking clientele. Experience in

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience.

Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role offers the opportunity to work for a prestigious company while engaging with customers in a friendly and dynamic environment. If you are passionate

The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account.The CSL must be able to work effectively and efficiently with both the internal sup

Responsibilities include greeting customers, issuing courtesy cars, liaising with the workshop and updating customers. Liaise with the workshop to determine vehicle completion times and delays, relaying any special instructions from the customer with regards to deadlines. Carry out visual inspection

Spanish Speaking Customer Representative. This role offers a unique chance to immerse yourself in a beautiful country while contributing to our exceptional customer service team. Provide outstanding customer support to Spanish-speaking clients, ensuring their inquiries are addressed with professiona

W Edinburgh is hiring a Night Manager to join the team and oversee all property operations during the overnight shift, ensuring the highest levels of hospitality and service.

Executive / VIP Business Travel Consultant. Experience supporting senior stakeholders, C-suite, or high-net-worth individuals.

IDEX Consulting Ltd. is recruiting for a Client Services Associate to join our established wealth management business in Edinburgh. You will support Financial Advisers and the Private Wealth team with client administration, new business and ongoing client servicing. The role requires strong attention to detail, good organisational and communication skills, and competence with Microsoft Word and Excel. Previous wealth management experience is desirable but not essential, and the team operates in #J-18808-Ljbffr

Rapport Guest Services is seeking a Reception Team Leader in Edinburgh to drive excellence in guest service and lead a front-office team. The ideal candidate will have leadership experience in luxury hospitality or premium service environments, strong people skills, and the ability to manage multipl

Orange Malone in the UK is seeking a Qualified Life Actuary to join our consulting team. You will lead high‑profile life insurance projects across IFRS 17, capital modelling, M&A, and audit support, with a strong focus on delivering client solutions. You’ll manage project delivery, lead small teams, and build lasting client relationships while supporting junior colleagues in a collaborative, hybrid working environment across offices in London, Bristol, Manchester and Edinburgh. #J-18808-Ljbffr

About the job Travel customer representative. As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. Strong customer service experience (preferably in travel or hospitality).

Edinburgh, United Kingdom Customer Representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service. • Respond promptly and professionally to client inquiries via email, phone, and messaging platforms., • Assist with travel bookings, changes, cancellations, and special requests., • Provide accurate information about destinations, travel documents, and agency policies., • Follow up with clients to confirm trip details and satisfaction., • Handle concerns or complaints with empathy and problem-solving skills., • Excellent verbal and written communication skills., • Strong customer service experience (preferably in travel or hospitality)., • Organized, dependable, and proactive with a high attention to detail., • Comfortable with technology and quick to learn booking platforms and systems., • Passion for travel and helping others plan unforgettable experiences., • 100% remote work with flexible scheduling., • Opportunities for growth within the agency., • Travel perks and exclusive industry discounts., • Supportive team environment with ongoing training. If you're enthusiastic about travel and love creating memorable experiences for others, wed love to hear from you. Apply today and start your journey with Getaway Travel Agency USA! #J-18808-Ljbffr

Skills and Experience • Extensive experience in investment operations., • Experience within asset management and similar financial services environments., • Ability to build and manage relationships with Internal and external stakeholders, including custodian banks and counter-parties., • Strong leadership with the ability to influence various department teams., • Ability to communicate effectively both in writing and verbally with great interpersonal skills., • Strong understanding of securities products, trade life-cycle processes, market structures, and settlements. Core responsibilities • Deliver support throughout trading activities, market on-boarding, and investment operations., • Serve as the leading contact for product, market, and technology-related queries., • Deliver cross-functional initiatives that elevate front-office support and client outcomes., • Assist in the development and launch of any new products, markets and investment capabilities., • Liaise with front office, risk, compliance, technology and external stakeholders to ensure efficient operations, risk mitigation and seamless support across the global market and asset classes. Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy. To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. At Core-Asset, we're committed to protecting and respecting your privacy.Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes. By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy. Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users.For further information, please refer to our full Privacy Statement available on our website about-core-asset/privacy-statement Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland. #J-18808-Ljbffr

Check out the hotel on our virtual tour! This is a truly flexible, multi skilled position working across the full hotel operation, adapting to the needs of the business and supporting teams wherever great service is needed most. We are looking for a Guest Service Manager who will play a key role in delivering exceptional guest experiences across all departments within the hotel. Working closely with the General Manager and Operations Manager; this role is responsible for ensuring high service standards, driving guest satisfaction, supporting daily operations and creating memorable experiences for guests throughout their stay. The Guest Service Manager acts as a visible leader within the operation, supporting the team on the floor, handling guest feedback professionally and ensuring all outlets operate efficiently while maintaining brand standards. No two days will be the same — and that’s exactly what makes this role so rewarding. • Delivering outstanding customer service across all areas such as Reception, Conference & Events, Restaurant & Bar and Housekeeping, • Delivering friendly, professional and attentive service to guests in a fast-paced environment., • Ensuring all public areas, guest spaces and operational areas are maintained and presented to the highest possible standards., • Being visible, approachable and engaged, helping guests feel welcomed, supported and valued., • Working collaboratively with colleagues across the hotel to ensure smooth operations., • Coach and motivate the team to deliver exceptional guest experiences., • Taking pride in high standards, attention to detail and a job well done., • Handle guest satisfaction scores and implement improvements were needed., • Support VIP arrivals, loyalty member recognition and special occasions., • Promote upselling opportunities across all Food and Beverages outlets., • Our enviable employee discounts on bedroom rates across the LGH hotel portfolio., • Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply)., • Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays., • Eye care, • Free legal & money advice, • Counseling sessions, • Hospital & death benefit plans, • Cycle to work scheme, • Wellbeing tips and support fitness videos, • Recipe ideas, • Advice on keeping active and healthy living, • Wellbeing podcasts and tv, • Breathing exercises, • 24/7 advice and support line, • Team reward & recognition, • Free meals on duty, • Free parking, • Thrives on leading people – you enjoy coaching, developing others and creating a positive, high-performing team environment, • Finds purpose in great service – you take pride in making guests feel welcome, relaxed and genuinely cared for, • Leads from the front – you’re hands-on, visible and energised by being in the operation, not behind the scenes, • Enjoys creating calm in busy settings – you stay focused and supportive even during peak times, • Think ahead and spots opportunities – you’re always looking for ways to improve the experience for guests and the team, • Balances people and performance – you care about both team wellbeing and delivering strong results, • Embraces change and innovation – you’re comfortable with technology, new ways of working and evolving guest expectations, • Wants to make a difference – not just run a shift, but shape a space where guests and colleagues feel they belong The Holiday Inn Edinburgh is perfectly situated between Edinburgh Airport and the city centre, making it an ideal base for exploring all the attractions and sights that Edinburgh has to offer. Our Academy Conference Centre, located on the 5th floor with panoramic views of the Pentland Hills, features 14 meeting rooms and can accommodate up to 120 guests. The hotel offers 303 bedrooms, including Executive and Family rooms. Guests can enjoy a variety of dining options, including the excellent Traders Restaurant, a café, and a relaxing bar. Additionally, we provide a fully equipped gymnasium, swimming pool, sauna, and spa to help you relax and unwind. Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry. #J-18808-Ljbffr

A recruitment consulting firm based in Edinburgh is seeking a Financial Services Recruitment Consultant. This full-time role focuses on supporting advisers and ensuring excellent client service. Candidates should have 2-3 years of experience in client services and a good understanding of financial products like pensions and bonds. The firm offers a supportive team environment with a strong development culture, perfect for someone looking to advance their career in financial services. #J-18808-Ljbffr

Eden Scott is partnering with a prominent wealth management firm in Edinburgh to recruit an experienced Administrator. The role focuses on high-quality administrative support, client paperwork, diary management, and compliance.

Ownership, co-ordination and prioritisation of workload within the CSE team ensuring Service Level Agreements are met at all times. Involvement in ad hoc project work as directed by Head of Wealth Planning Services /Managing Directors. Able to multi task and work at pace while retaining attention to

LGH Hotels Management Ltd is seeking a Guest Service Manager to lead across the hotel operation, ensuring top service, guest satisfaction and smooth daily performance. As a visible leader, you’ll be on the floor, engage guests, and drive improvements in guest experience, loyalty recognition and pr

Previous experience in a city-centre hotel is essential, with a passion for hospitality guiding. W Edinburgh is seeking a Night Manager to lead overnight operations, ensuring top hospitality standards for guests and staff in the Edinburgh city centre. You will report to the Welcome Office Manager an