¿Eres empresa? Contrata customer support candidatos en Wolverhampton
About us At Eggless Cake Shop Ltd., we’re proud to be known for our beautiful, handcrafted cakes, cupcakes, and sweet treats — perfect for every celebration or a little everyday indulgence. We’ve built our reputation on creativity, quality, and exceptional customer service, and now we’re looking for a passionate and experienced Bakery Manager to lead our talented team and help us take the shop to the next level. The Role As Bakery Manager, you’ll oversee the daily running of our busy cake shop and production kitchen. You’ll ensure every product meets our high standards, lead and motivate the team, and deliver an exceptional experience to our loyal customers. Key Responsibilities: • Manage and inspire a team of bakers, decorators, and front-of-house staff. • Plan and organise daily production schedules. • Maintain excellent product quality and presentation. • Ensure all food hygiene, health & safety, and company policies are followed. • Monitor stock levels and place supplier orders as needed. • Train, support, and develop team members. • Handle customer enquiries and resolve any issues professionally. • Collaborate with the owner/management on new ideas, promotions, and growth opportunities. About You: • Strong leadership and people management skills. • Highly organised, with great attention to detail. • A passion for creating amazing products and delighting customers. What We Offer: • Competitive salary (dependent on experience). • Staff discounts on all our delicious cakes and bakes. • Friendly and supportive work environment. • Opportunities to develop your career and creativity. • Paid holiday and statutory benefits.
Oversee and coordinate the activities of shop floor staff. Provide leadership, mentoring, and training as required. Ensure high levels of customer satisfaction by delivering excellent service. Handle trade and retail enquiries, resolve complaints. Monitor stock levels, oversee deliveries and return, ensure accurate recording, and support timely stock replenishment. Liaise with the warehouse team for stock coordination. Enforce compliance with health and safety regulations, shop security procedures, and company operational policies Manage the opening and closing of the premises. Monitor and evaluate shop performance and suggest improvements in layout, product range, and customer experience. Provide daily/weekly updates to management regarding sales, staffing, stock levels, and operational challenges.
Tru Hair is a leading provider of advanced hair replacement solutions and premium grooming services. We are passionate about restoring confidence through expert care, top-quality systems, and personalized service. We’re now seeking a skilled and client-focused professional to join our team as a Hair Replacement Specialist with barbering expertise. ⸻ Key Responsibilities: 🔹 Hair Replacement Services • Consult with clients to assess hair loss concerns and recommend appropriate non-surgical solutions (e.g. hair systems, toppers, scalp treatments). • Fit, cut, blend, and style hair replacement systems to achieve a natural look. • Maintain, clean, and service hair systems, ensuring longevity and comfort. • Educate clients on aftercare routines and product usage. • Maintain detailed client records and follow-up schedules. ✂️ Barbering Services • Perform traditional barbering: cutting, fading, shaping, beard grooming, and styling. • Recommend styles and grooming products tailored to client needs. • Deliver excellent customer service in a professional and relaxing environment. What We Offer: • Competitive salary plus commission structure. • Ongoing professional development and training in hair replacement. • Supportive, client-centered team environment. • Opportunity to grow with a dynamic and expanding brand.