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  • Night Manager
    Night Manager
    1 day ago
    Full-time
    Cambridge

    Night Manager, Hyatt Centric Cambridge & Locke Cambrige Job Overview: Reporting to the Front Office Manager, you will be responsible for ensuring a smooth and efficient operation of the hotel during nights and its various departments, enabling the provision of hassle-free and quality service to our guests at all times. I aim to be an ambassador for the hotel and the Hyatt brand and to represent the general manager and senior team when they are not present in the hotel. This role operates on 5 shifts a week, 2 days OFF. Your duties and responsibilities will include: Dealing with, supporting and coordinating with any emergency situation (fire, downtime, accident, breakdown or failure of hotel systems, lift entrapment, etc.) Complete Duty Management duties, relevant to day or night throughout the Hotel with particular attention paid to lobby management, Food & Beverage outlets, Concierge and Front Desk Area. Strive to ensure a first-class initial impression of the hotel, and assist any guest-facing issues, or having problems before, during or after their stay Log any information in the DM log, in order to track and follow up on any guest issues, or any reoccurring or new problems arising. Responsibility for the overall care, hospitality and service given to our customers throughout their stay. To maintain communication with Housekeeping, to ensure that the hotel inventory is fully covered and all guest rooms are serviced and inspected To ensure hotel inventory is continuously updated by Housekeeping and sufficient guest rooms of each type are always available for guests’ arrivals. To liaise with Chief Engineer / Duty Engineer regarding rooms OOO/OOS, and follow up on progress. Be highly visible in the hotel lobby and outlets, proactively approach guests and check for satisfaction. Ensure all guests receive prompt, efficient and courteous service and all requests and comments are followed up. Deal with all guest queries and complaints and ensure that all queries and problems are dealt with in a satisfactory manner. To be fully conversant with all matters relating to fire prevention, dealing with fire or bomb hoaxes and any other fire, life & safety-related matter. What it looks like; Be the “go to person” to ensure that we are taking care of our guests and teams well-being during the evening Being an authority on local goings-on and inspiring guests with new ideas Being a friendly face and go-to person for guests, contractors and visitors Recruiting, onboarding and training top notch talent Leading the Night House Host team and empowering them to own their role as face of the hotel Coaching and being accountable for the front-of-house team, including rota management and setting SMART objectives Encouraging open communication, including regular team meetings and one-to-ones with the Night House Host team and being part of wider team meetings Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow In return we offer you a competitive salary per annum, bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, excellent travel and development opportunities, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit • £32000.00 to £33000.00 per year

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  • Mobile Cleaner – Oven Cleaning & Domestic Services (Part-Time, Employed)
    Mobile Cleaner – Oven Cleaning & Domestic Services (Part-Time, Employed)
    3 days ago
    £12.21–£14 hourly
    Part-time
    Impington

    • Pay: £12.21-£14.00 per hour Job Description: • Mobile Cleaner – Oven Cleaning & Domestic Services (Part-Time, Employed), • Cambridgeshire (with occasional travel to Bedfordshire – fuel paid), • Fuel Paid., • Uniform, Training & Equipment Provided., • £12.21 – £14.00 per hour, • Oven cleaning work paid at the higher rate (£14+/hour), • Part-time - Between 2 and 20 hours per week, • Flexible, but reliability is essential. Job Overview: We are recruiting a mobile cleaner to carry out oven cleaning (primary focus) and domestic cleaning for long-standing, regular customers. This is an employed position, not self-employed. You will be working independently in customers’ homes, representing the business directly — standards and professionalism matter. What You’ll Be Doing: • Professional oven cleaning (full training provided if needed), • Domestic cleaning for existing customers, • Travelling between customer jobs across Cambridgeshire [fuel paid], • Occasional travel into Bedfordshire [fuel paid], • Maintaining high cleaning standards and customer service, • Using company-provided equipment and uniform Skills: • Proven experience in cleaning is advantageous but not essential., • Good communication skills., • Strong organisational skills with the ability to manage time efficiently across multiple tasks., • Customer service skills are desirable, especially when interacting with clients or visitors., • Driving licence is a required. What We’re Looking For: This role is not suitable for unreliable or casual workers. We’re looking for someone who is: • Reliable – turns up, on time, every time, • Customer-focused – polite, professional, trustworthy in homes, • Detail-oriented – high standards are non-negotiable, • Comfortable working alone and managing their own day, • Willing to travel for work Cleaning experience is helpful but not essential — attitude and reliability matter more. What We Provide: • Employed role with hourly pay, • Higher pay rate for oven cleaning work, • Fuel paid for travel, • Full equipment and uniform provided, • Training and ongoing support, • Consistent, long-term work for the right person Important to Know: • This is a physical, hands-on role, • Some weeks may be quieter than others, • We value quality over speed — cutting corners won’t work here

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