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  • House host / Hotel receptionist
    House host / Hotel receptionist
    17 hours ago
    Full-time
    Cambridge

    Hyatt Centric Cambridge Full time At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care. Duties and responsibilities related to the Receptionist role Welcome guests upon arrival and verify their booking details. Perform the check-in process efficiently, providing room keys and information about the hotel facilities. Handle the check-out process, including billing, payments, and feedback collection. Coordinate with housekeeping to ensure rooms are ready for new arrivals. Liaise with other departments (housekeeping, maintenance, food and beverage) to meet guest needs and requests. About you Previous experience in hotel front office is preferred. Strong communication skills and familiarity with hotel management software and basic computer skills are ideal.

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  • Maintenance Technician
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    Maintenance Technician
    4 days ago
    £30000–£32000 yearly
    Full-time
    Cambridge

    Company Background: The Waves Group is a family run business that prides itself on its ethical and responsible values, we supply hand car wash services to supermarkets and retailers across the UK. Waves operate more than 270 franchised sites. We believe in working together to make our customers smile. Summary: We are looking for a maintenance technician to work in a field based role. Our sites could be anywhere in the country and this means you will get to regularly see new places. You will need to stay away from home at least 2 nights a week. The cost of the hotels is paid by the company, as well as being given an allowance each day for food and drink. The hotels you stay at will usually have a restaurant and bar so your evenings can be spent socialising with the team or exploring the local area. You will get to spend time with the wider company during training along with our conference as well as our company events. This is an ideal opportunity for someone with determination and a “can do” attitude to become part of a growing and evolving company. If you can describe yourself as reliable, enthusiastic, and self- motivated this could be the role for you. You just need the added skills of being able to work under minimum supervision and have good communication skills and you might be the person we are looking for. Roles and Responsibilities: • Complete commissioning of brand-new sites, • You may also be required to be Site Supervisor training may be provided, • Carry out planned improvement works, • Auditing the site equipment, • Carry out repairs, • Dealing with breakdowns/replacement of equipment, • Pat-testing sites (training may be provided) Skills required: • Must be physically able to meet the demands of the workload., • Must have a full drivers license, • Electrical Experience, • Ideally live in one of the regions that this role will cover and be able to commute to other areas in the region., • Good DIY skills, • Knowledge of I.T programs including Word, Excel, Outlook, • Experience of problem solving and diagnosis Desirable Qualifications: • Pat testing, • CSCS Card, • Plumbing experience. Package: Hours: Full Time (40 hours per week) - Monday to Friday 8.30am-5.30pm with occasional weekend work which we have a payment plan for Location: Position will be field based, but you would be expected to visit head office in Putney occasionally and stay away from home multiple times a week with a 2 night minimum to be expected. Holidays: 22 days per year + statutory holidays + Birthday possible Salary: £30,000 to £33,000. per annum, dependent on experience and qualifications Start Date: TBC *You will be provided with all you need to carry out this role including uniform, tools and a company van.*

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  • Food & Beverage Host
    Food & Beverage Host
    17 hours ago
    Full-time
    Cambridge

    Hyatt Centric Hotel Cambridge Starman Restaurant & Bar The Food & Beverage Host is responsible for delivering exceptional dining experiences by providing prompt, attentive, and professional service. This role ensures that all guests feel welcomed, well‑taken‑care‑of, and satisfied throughout their visit while maintaining high standards of hospitality, cleanliness, and product knowledge. Key Responsibilities Greet guests warmly and create a positive, welcoming atmosphere. Take food and beverage orders accurately and professionally. Provide menu recommendations and answer product‑related questions. Serve food and drinks in a timely and efficient manner. Anticipate guest needs and respond promptly to requests. Handle guest feedback and resolve concerns courteously. Set up and clear tables according to service standards. Ensure dining areas are clean, organised, and presentable at all times. Prepare and maintain service stations, cutlery, glassware, and supplies. Follow correct procedures for opening, operating, and closing shifts. Process payments and handle cash/card transactions accurately. Adhere to all food safety, hygiene, and allergen‑awareness procedures. Follow responsible alcohol service guidelines. Maintain cleanliness standards in line with company and legal requirements. Report any hazards, maintenance issues, or incidents to management. Work collaboratively with colleagues to ensure smooth service flow. Assist in training new team members when required. Communicate effectively with kitchen and bar teams to ensure accuracy and speed. Why Join Edyn Be part of a fast- frowing, forward-thinking hospitality group Work in a design-led, people-first culture Opportunities for career progression across Edyn's Eurpoean portfolio Learning and development suppoert Competitive salary and benefits package Employee benefits and hotel discounts for Locke and Hyatt brands

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  • Front Office Manager
    Front Office Manager
    7 days ago
    Full-time
    Cambridge

    About the job Front Office Manager Dual‑Branded Property - Hyatt Centric Hotel & Locke Aparthotel Full time Edyn is Europe’s leading lifestyle hospitality group, creating places where people can live, work, and belong. Our brands combine thoughtful design, local connection, and warm, human service to re‑define the guest experience. Our dual‑branded property in Cambridge brings together two distinct hospitality concepts under one roof, offering guests flexibility, personality, and an authentic sense of place. The Role We’re looking for an inspiring Front Office Manager to lead the guest services experience across our dual‑branded operation in Cambridge. This role is central to how guests experience Edyn — from first contact to fond farewell. You’ll lead a passionate front office team, balance brand standards with genuine hospitality, and ensure seamless service across both brands. As Front Office Manager, you will oversee both front desks and night team operations, ensuring high levels of service, efficiency, and guest satisfaction. What You’ll Do • Lead Front Office operations across both brands, ensuring smooth, consistent, and welcoming guest experiences, • Shape a warm, inclusive service culture that reflects Edyn’s values, • Recruit, train, coach, and develop a high‑performing front office team, • Ensure brand standards and operational procedures are embedded and consistently delivered, • Partner closely with Housekeeping, Maintenance, Revenue, and Operations teams, • Proactively manage guest feedback, reviews, and service recovery, • Handle escalated guest concerns professionally and effectively, • Oversee room allocation, arrivals, departures, billing accuracy, and night audit procedures, • Manage scheduling, payroll costs, and departmental performance, • Act as a visible leader during peak periods and key guest touchpoints What We’re Looking For • Previous experience as a Front Office Manager or Assistant Front Office Manager, within a branded hospitality environment, • A natural leader who motivates teams through trust, clarity, and empathy, • Passion for guest experience and authentic hospitality, • Strong operational knowledge, including PMS systems – Opera Cloud and Mews, • Confident decision‑maker with excellent communication skills, • Flexibility to work a rotating schedule including weekends and holidays Why Join Edyn • Be part of a fast‑growing, forward‑thinking hospitality group, • Work in a design‑led, people‑first culture, • Opportunities for career progression across Edyn’s European portfolio, • Learning and development support, • Competitive salary and benefits package, • Employee benefits and hotel discounts for Locke and Hyatt brands The company 🏨 Edyn is a life-style focused company with 3 brands (Locke, Cove & SACO) 👉 Under these 3 brands, we offer 30+ design-led ApartHotels & Serviced Apartments across 8+ countries in Europe (inc UK, DE, NL, FR, PT + more) At edyn, we combine the design and lifestyle sensibilities of boutique hotels with the freedom and flexibility of serviced apartments, developing distinctive brands and properties that offer vibrant experiences, firmly rooted in their locality. ------------------------------------- ✨ At Edyn we believe travel should be a rich journey of discovery, rewarding curiosity with knowledge and inspiration. We’re shaping a future-facing, hybrid approach to hospitality that enriches neighbourhoods while meeting the needs of today’s traveller Our distinctively designed Aparthotels and Serviced Apartments are firmly rooted in their local neighbourhoods across Europe, offering vibrant experiences and connections that nourish and enliven the soul. We call it ‘soulful hospitality’ 💚 We’re a rapidly expanding business with plenty more room to grow! You can check out our latest career opportunities at: belong.findingedyn.com Start here. Go anywhere. We don't do ordinary hotel experiences. We don't do ordinary careers either. We're creators of urban sanctuaries across Europe where free-thinkers belong. We call this soulful hospitality. That's why we look for people with soul. People who bring their whole selves to work. We reject the idea of a ‘work’ persona which is at odds with the way we really are. Conformity is the enemy of creativity, innovation and change. It’s the freedom to be ourselves that keeps us alive and engaged at work and play. But it takes courage to be an individual, to challenge convention and look for different, better ways to do and to be. It takes courage to accept accountability and to empower those around us. Join us and you'll find a place where you can be you and where you can belong.

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  • Front Office Manager
    Front Office Manager
    17 hours ago
    Full-time
    Cambridge

    Front Office Manager Dual‑Branded Property - Hyatt Centric Hotel & Locke Aparthotel Full time Edyn is Europe’s leading lifestyle hospitality group, creating places where people can live, work, and belong. Our brands combine thoughtful design, local connection, and warm, human service to re‑define the guest experience. Our dual‑branded property in Cambridge brings together two distinct hospitality concepts under one roof, offering guests flexibility, personality, and an authentic sense of place. The Role We’re looking for an inspiring Front Office Manager to lead the guest services experience across our dual‑branded operation in Cambridge. This role is central to how guests experience Edyn — from first contact to fond farewell. You’ll lead a passionate front office team, balance brand standards with genuine hospitality, and ensure seamless service across both brands. As Front Office Manager, you will oversee both front desks and night team operations, ensuring high levels of service, efficiency, and guest satisfaction. What You’ll Do Lead Front Office operations across both brands, ensuring smooth, consistent, and welcoming guest experiences Shape a warm, inclusive service culture that reflects Edyn’s values Recruit, train, coach, and develop a high‑performing front office team Ensure brand standards and operational procedures are embedded and consistently delivered Partner closely with Housekeeping, Maintenance, Revenue, and Operations teams Proactively manage guest feedback, reviews, and service recovery Handle escalated guest concerns professionally and effectively Oversee room allocation, arrivals, departures, billing accuracy, and night audit procedures Manage scheduling, payroll costs, and departmental performance Act as a visible leader during peak periods and key guest touchpoints What We’re Looking For Previous experience as a Front Office Manager or Assistant Front Office Manager, within a branded hospitality environment A natural leader who motivates teams through trust, clarity, and empathy Passion for guest experience and authentic hospitality Strong operational knowledge, including PMS systems – Opera Cloud and Mews Confident decision‑maker with excellent communication skills Flexibility to work a rotating schedule including weekends and holidays Why Join Edyn Be part of a fast‑growing, forward‑thinking hospitality group Work in a design‑led, people‑first culture Opportunities for career progression across Edyn’s European portfolio Learning and development support Competitive salary and benefits package Employee benefits and hotel discounts for Locke and Hyatt brands

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  • Chef
    Chef
    13 days ago
    £16–£17 hourly
    Full-time
    Sawston

    Benefits: • Company pension, • Discounted food, • Employee discount Full job description: We are seeking a talented and passionate Assistant Head Chef to help lead our kitchen team in delivering exceptional pub food. The ideal candidate will possess strong leadership skills, a deep understanding of food safety, and the ability to manage all aspects of the kitchen. You will be responsible for overseeing kitchen operations, menu development, and ensuring the highest standards of food quality and presentation along with the other team members. Responsibilities: Lead and manage the kitchen team, providing guidance and support to ensure efficient operations. Develop innovative menus that reflect current culinary trends while maintaining consistency in quality and presentation. Supervise daily kitchen activities, including food preparation, cooking, and plating. Ensure compliance with food safety regulations and maintain a clean and organised kitchen environment. Train and mentor kitchen staff in culinary techniques, food safety practices, and customer service standards. Collaborate with front-of-house staff to ensure seamless service and exceptional guest experiences. Monitor inventory levels and assist with ordering supplies as needed to maintain stock levels. Implement cost control measures to optimise kitchen efficiency without compromising quality. Requirements: Proven experience in a similar leadership role within a restaurant or hospitality setting. Strong knowledge of culinary techniques, food safety standards, and kitchen management practices. Excellent leadership skills with the ability to motivate and inspire a team. Exceptional organisational skills with attention to detail in both cooking and presentation. Ability to work under pressure in a fast-paced environment while maintaining high standards of quality. Strong communication skills to effectively collaborate with team members and other departments. A passion for food and a commitment to delivering outstanding culinary experiences for guests. Job Types: Full-time, Permanent Driving Licence (preferred) Job Types: Full-time, Permanent Benefits: • Company pension, • Discounted or free food, • Employee discount, • Free parking, • On-site parking Experience: • Chef: 4 years (preferred) Licence/Certification: • Driving Licence (preferred) Work Location: In person

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  • Front of House Manager
    Front of House Manager
    6 days ago
    Full-time
    Cambridge

    FRONT OF HOUSE MANAGER – LOCKE CAMBRIDGE & HYATT CENTRIC CAMBRIDGE We are seeking an experienced and guest-focused Front of House Manager to lead our on-property front of house and guest services team. This role is responsible for ensuring smooth daily operations, exceptional guest experiences, and high service standards across reception, concierge, and guest relations. The successful candidate will be a confident leader with strong operational knowledge and a passion for hospitality excellence. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Guest Experience & Service Leadership Champion a guest‑first culture, ensuring every guest interaction aligns with our brand personality and service expectations Lead by example on the floor - being visible, hands‑on, and approachable during peak times Resolve guest concerns with empathy, urgency, and creativity Maintain high standards of cleanliness, ambience, and arrival experience in the lobby and front of house spaces Operational Management Oversee daily front of house operations including reception, housekeeping, maintenance and Food & Beverage (where applicable) Manage room inventory, availability, and rate controls in collaboration with Revenue Management Ensure efficient check‑in/check‑out processes and a smooth flow of operations Maintain strong relationships with Housekeeping and Maintenance to ensure room readiness and quality Implement and monitor SOPs, ensuring compliance with brand and legal standards Team Leadership & Development Recruit, train, coach, and inspire the front of house team to deliver standout service Create a positive, inclusive team culture that reflects lifestyle hospitality Conduct regular performance reviews and support career development Schedule, plan, and manage workforce budgets and payroll Financial & Rooms Performance Drive upselling, room category optimisation, and non-room revenue opportunities Monitor departmental budgets and control operational costs without compromising guest experience Review daily, weekly, and monthly performance reports and identify improvement opportunities Systems, Technology & Compliance Oversee the functionality and use of key systems (PMS, POS, payment solutions, mobile guest platforms) Ensure compliance with health & safety standards, data protection, and cash handling procedures Identify opportunities to use technology to enhance the guest experience and team efficiency General Operations & Team Support Work flexibly across multiple areas depending on business needs Support events, activations, and lifestyle programming Ensure public areas remain clean, inviting, and on-brand Maintain a positive, supportive, and inclusive team environment Follow all hotel policies, safety procedures, and brand standards Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Passionate about rooms operations and delivering exceptional guest experiences A natural people leader with strong communication, coaching, and problem‑solving skills Energetic, adaptable, and comfortable working in a fast‑paced, guest‑focused environment Ability to work under pressure and adapt to changing priorities Strong commercial awareness with the ability to influence rooms performance YOUR PROVEN TRACK Minimum 5 years of experience in hotel operations, with at least 2 years in a managerial role Proven experience in a front of house leadership role within lifestyle, boutique, or design‑led hotels Knowledge of PMS, POS and operational software WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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  • Head of Nursery
    Head of Nursery
    1 month ago
    £45000–£50000 yearly
    Full-time
    Cambridge

    We are looking to appoint a passionate and dedicated Head of Nursery for our warm, welcoming nursery. The role of Head of Nursery at Joint Colleges Nursery (JCN) offers an unusual opportunity to take a senior leadership role at a not-for-profit charitable trust which is run for the benefit of its children and members. The Head of Nursery is accountable to the Management Committee and responsible for the smooth running of all aspects of the business. The Management Committee is predominantly made up of current parents, supporting the nursery and the Head with a range of expertise and experience. The Role As Head of Nursery, you will be responsible to the Management Committee for the overall leadership, performance, and development of the setting. You should nurture an inclusive and ‘family-like’ culture, whilst making operational, financial and administrative decisions to ensure the enduring success of the nursery setting. Key responsibilities include: ● Providing strategic and operational leadership across all areas of the nursery ● Ensuring full compliance with EYFS, safeguarding, and Ofsted requirements ● Leading, developing, and inspiring a team of early years practitioners ● Building strong relationships with parents, staff, and external stakeholders ● Managing occupancy, staffing, and financial performance in collaboration with the Management Committee As Head of Nursery you will, at times, be included in the child-staff ratio. This is to support staff, model best practice and build relationships with the children. About You We are seeking an experienced and committed leader who can combine strong operational discipline with a passion for early years education. We are looking for someone who is ● Passionate about early childhood education and innovative in approach ● Resilient, tenacious and steadfast in the face of challenges ● Truly dedicated to providing high quality care and learning for young children ● A brilliant communicator with children, parents, staff and external stakeholders. And has ● Strong leadership and management skills ● Excellent organisational skills and attention to detail Essential requirements ● Recognized qualifications in early years education (minimum Early Years Educator Level 3) and management. ● Proven experience in a leadership role within an early years setting (minimum of 3 years as Nursery Manager, Deputy, 3rd in charge). ● In-depth knowledge of early years legislation, including in-depth knowledge of safeguarding and child protection with relevant training or certification ● Comprehensive understanding of the EYFS and experience with OFSTED inspections or equivalent regulatory bodies. ● Strong skills in parent engagement and communication ● Extensive experience in staff mentoring and career development. ● Basic IT skills specifically in Excel and PowerPoint. Desirable ● Advanced qualifications in childcare, education, or management. ● Experience as a Designated Safeguarding Lead (DSL) or equivalent ● Experience and qualification in delivering STEM curriculum What We Offer ● The opportunity to lead a values-driven, community-focused nursery ● A high level of autonomy to shape the nursery’s direction ● 25 days holiday plus Bank Holidays (increasing by one day for each year of service to a maximum of 30 days) ● An extra day off for your birthday ● Highly subsidised childcare within the nursery (up to a free place – age dependent) ● Opportunity to join the company pension scheme ● Ongoing training and professional development ● Free home-cooked meals ● On-site parking ● Cycle to Work scheme and interest-free travel loan Safeguarding Statement Joint Colleges Nursery is committed to safeguarding and promoting the welfare of children. The successful applicant will be subject to an enhanced DBS check and appropriate safeguarding checks. Apply If you are an experienced early years leader ready to make a meaningful impact, we would love to hear from you.

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