UK Operations & Account Manager -Amusements
2 days ago
Cambridge
Quest Search & Selection are proud to partner with a leading UK leisure operator, known for large family-focused on-site entertainment and facilities. UK Operations & Account Manager –Amusements , Reporting to the Retail Director, this role works closely with operator partners to deliver optimisation initiatives while overseeing reporting and commercial insights This role supports day-to-day operations, acting as the main point of contact for site teams and operators. The role also leads space optimisation projects, monitors performance improvements, and provides data-led insights to support machine placement and category planning within a projected £35-50 million business. Key Responsibilities of this UK Operations & Account Manager –Amusements role: • Lead operational performance across a portfolio of 30+ sites across the UK and coastal regions., • Oversee operations, commercial performance, space optimisation, and people management across the estate., • Drive space and revenue optimisation through machine and category analysis, including heat mapping and space planning., • Partner with Finance, Business Analysts, and the Proposition team to analyse performance, set KPIs, and track sales and contribution against budget., • Manage operator partner relationships including account support, invoicing, contract administration, and performance reviews., • Support health & safety and regulatory compliance, including audits, risk assessments, and licence management. Key Requirements of this UK Operations & Account Manager –Amusements role: • Ideally 5+ years’ experience within retail, hospitality, or leisure environments., • Experience managing multi-site operations and delivering revenue growth across multiple locations., • Strong commercial acumen, including experience managing P&L performance, sales, and margins., • Proven ability to manage stakeholders and third-party partners., • Experience within slots, amusements, or electronic leisure environments is desirable but not essential., • Strong sales, customer service, and people management capabilities., • Comfortable travelling nationally, including overnight stays and regular visits to head office., • Experience working with operational partners, franchise models, or external operators is advantageous., • Life assurance., • Car Allowance of £7,500 minimum, • Discount and offers across the group, • 20% friends and family discount., • 22 Holiday days (rising to 25 days)., • Free parking, • Learning and development support If this sounds like you and you are keen to apply for this UK Account Manager –Amusement Parks, please apply today!