Remote Senior Shopify Project & Account Manager (Remote - CET Hours)
5 days ago
Wigan
LMG Staffing Solutions is hiring on behalf of a fast-growing eCommerce-focused digital agency specializing in Shopify development, CRO, SEO, and retention marketing for premium online brands. We are seeking a highly organized and client-focused Senior Shopify Project & Account Manager to lead project delivery, manage client relationships, and coordinate cross-functional teams across multiple Shopify engagements. This is a freelance contractor opportunity for someone who thrives in a fast-paced agency environment, excels at stakeholder communication, and has strong experience managing Shopify projects from kickoff through launch and ongoing optimization. The ideal candidate is proactive, detail-oriented, commercially minded, and passionate about delivering exceptional client experiences while maintaining operational excellence. • Manage up to 7 concurrent Shopify and eCommerce projects including:, • Shopify builds, • CRO initiatives, • SEO retainers, • Ongoing support engagements, • Maintain project timelines, budgets, documentation, and delivery quality, • Manage Asana boards, project schedules, risk logs, and change requests, • Coordinate cross-functional collaboration between development, design, SEO, and email teams, • Ensure projects stay within defined scope and performance expectations, • Serve as the primary point of contact for assigned clients, • Provide proactive communication and updates via Loom, email, and meetings, • Lead recurring review calls and roadmap discussions, • Build long-term client relationships focused on trust, transparency, and growth, • Identify upsell and retainer opportunities where appropriate, • Facilitate weekly delivery meetings and project reviews, • Allocate tasks across designers and developers, • Conduct QA reviews and enforce agency standards, • Support junior team members through mentorship and process guidance, • Escalate risks or blockers appropriately to leadership, • Help improve SOPs, workflows, and internal documentation, • Contribute ideas for operational efficiency and process optimization, • Support retrospective reviews and continuous improvement initiatives, • Maintain organized project records and reporting structures, • Review project changes and support budget management, • Ensure projects remain aligned with business goals and profitability targets, • Assist with quoting, scoping, and proposal preparation when needed, • 4+ years of experience in:, • Project Management, • Account Management, • Digital Agency Operations, • Shopify or eCommerce environments, • Strong understanding of Shopify ecosystems and website delivery workflows, • Experience managing multiple client projects simultaneously, • Strong communication and stakeholder management skills, • Experience using project management platforms such as Asana, • Excellent organizational and prioritization abilities, • Ability to work independently in a fully remote environment, • Experience working with CRO, SEO, and email marketing teams, • Familiarity with Shopify design and development workflows, • Experience managing distributed or international teams, • Knowledge of agile delivery processes, • Strong QA and process management mindset Experience with the following is highly preferred: • Asana, • Slack, • Notion, • Figma, • Loom, • Shopify, • AI productivity tools such as Claude, • Core working hours: 10:00 AM – 6:00 PM CET, • Occasional flexibility may be required for urgent client communication, • Fully remote contractor position Fully remote work environment Work with high-growth eCommerce brands Collaborative international team culture Opportunity to influence processes and operational excellence Long-term growth potential within a rapidly expanding agency