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Inbound Customer Service Expert – Starting salary between £26900 to £29650 (depending on hours, skills and experience) plus additional benefits Our standard full time contracts are for 35 hours per week (with options for part time working). We also offer a 40-hour contract depending on business needs. Location: this role is 3 days per week in our Norwich offices, and 2 days per week working from home (initially it will be full-time in our office for training - circa 12 weeks). Flexible shift pattern between 08:00 – 18:00 Monday – Friday. Are you passionate about delivering brilliant service and ensuring customers get the help they need when they need it most? We are looking for people to support to our customers through their retirement needs in Norwich, people who truly care and are driven to give it their all every single day. People like you! Insurance. It’s just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We’re proud to be different. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. A bit about the job You will be providing telephone support to our customers giving impartial guidance and discussing their options available. You will be motivated and proactive, looking for the opportunity to make a real difference in our customers lives. Our products can be really technical so you need to be able to easily articulate the many complexities of the product – there is a lot to learn but don’t worry, you’ll receive plenty of training and support to help our customers. Skills and experience we’re looking for • Excellent communication skills, a great phone manner with the ability to build rapport and show empathy alongside strong listening and questioning skills, • Talented problem solvers who think outside the box and challenge the status quo to help shape our contact centres of the future, • Someone who enjoys working and learning with others around them to deliver fantastic customer service and has a positive, can-do attitude with the ability to have challenging conversations and overcome objections, • The ability to multitask with complex systems whilst simultaneously supporting customers on the telephone., • Someone who is risk aware, with the ability to overcome issues in order to best support our customers What you’ll get for this role Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. • Starting salary between £26900 – £29650 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working); We also offer a 40-hour contract depending on business needs., • Bonus opportunity - 6% of annual salary. Actual amount depends on your performance and Aviva’s., • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in., • 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days., • Aviva-funded Private Medical Benefit to help you get expert support when you need it, • Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts., • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme., • Brilliantly supportive policies including parental and career's leave., • Flexible benefits to suit you, including sustainability options such as cycle to work., • Make a difference, be part of our _ and use your 3 paid volunteering days to help others, • We take your wellbeing seriously with lots of support and tools _ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Please note this job role is not sponsorable under the _ Aviva is for everyone We’re inclusive and _ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look _ We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Soubhagya Birat on _

\n \n\n\n Forklift Telehandler \n Location: Crocus Homes, Norwich \n Salary: Competitive \n \n We're looking for a reliable, safety-focused Forklift Telehandler to keep our construction site moving efficiently. \n \n What you'll be doing: \n \n \n • Safely operate a forklift/telehandler to move, load and unload materials, plant and equipment across site.\n, • Keep trades supplied with the right materials at the right time to maintain an efficient...\n \n \n \n \n \n \n \n\n \n ZIPC1_UKTJ

Contract Personnel are currently recruiting for one of Norfolk's biggest recycle companies based on the outskirts of Norwich. They're currently seeking an experienced Telehandler Operator to join our dynamic team and play a vital role in our daily operations. \n Key Responsibilities: \n\n • \n Safely operate the loading shovel to move materials within the plant, including recyclable materials and waste products. \n • \n Load and unload materials from containers, vehicles, and stockpiles. \n • \n Ensure efficient material flow to and from processing areas, while maintaining strict adherence to operational procedures and safety protocols. \n • \n Perform routine checks and maintenance on machinery, reporting any faults or issues. \n • \n Collaborate with the site team to meet production goals and quality standards. \n • \n Maintain a clean and safe working environment, ensuring all Health & Safety regulations are followed. \n • \n Work closely with supervisors and other staff to meet the recycling plant’s operational requirements. \n\n Skills & Experience Required: \n\n • \n Proven experience as a Telehandler Operator, preferably in a recycling or waste management environment. \n • \n Valid CPCS or equivalent certification for Telehandler operation. \n • \n Strong understanding of Health & Safety regulations. \n • \n Ability to work in a fast-paced environment and handle a variety of materials. \n • \n Good communication skills and the ability to work well within a team. \n\n\n • Physically fit and able to perform manual tasks as required.\n\n Job Specifics: \n\n • Full time role working a 4 on 4 off rotational pattern.\n\n\n, • 12 hour shifts, 06:00-18:00\n\n\n, • Overtime pay available\n\n Why Join Us? \n\n • \n Weekly pay every Friday, direct to your bank account \n • 28 days holiday for full time workers\n\n\n, • \n Opportunities for career progression and development. \n • A dedicated team to support you all the way 24/7\n\n To apply please call and ask to speak to a member of the Norwich industrial team or email your CV to

Can you keep a cool head at times of crisis? Do you care about others? Do you want a career helping those in need? If the answer is yes, then this could be the job for you! \n Please only apply if you can attend assessment on 17th October 2026 and can commence on 9th November 2026 and have no holiday planned for the first 5 weeks from 9th November and be able to train 8am-4pm \n We are looking for Call Handlers to work 12 hour shifts flexibly from Monday to Sunday. This will be a mixture of day and night shifts 7am-7pm and 7pm-7am. This role is initially on a temporary basis with a view to go permanent after about 6 months. \n Training will take place from Monday to Friday, 8am to 4pm and within this time you must have no annual leave in the first 4 weeks of training. \n \n Initial Pay Rates (uplift from week 13) \n\n • £12.71 days (£13.58 from week 13)\n, • £17.16 Nights and Saturdays (£18.33 from week 13)\n, • £21.48 Sundays and Bank Holidays (22.95 from week 13)\n\n\n, • Saturdays (midnight to midnight) and Weekdays after 8 pm and before 6 am: Time plus 35%\n, • Sundays and Public Holidays (midnight to midnight): Time plus 69%\n\n \n Our Emergency Call Handlers are committed, enthusiastic individuals who care about people. They must have the ability to listen and respond, processing information quickly and accurately into the Computer Aided Dispatch system. Customer service skills are important and the ability to remain calm and supportive as some callers will be experiencing significant distress and trauma, including the loss of a loved one. Being able to remain focused on giving the right advice and support despite experiencing the emotions of others is a real skill and strong calm communication is required. \n All of the instructions and advice you will be giving to callers/patients is managed through a triage tool, it is intuitive and will present to you at the right time. \n No clinical experience is required, and although some call-centre experience would be an advantage, it is not essential. \n \n Main duties of the job \n Answer 999 calls that come into the Emergency Operating Centre in a timely manner. Utilise the clinical triage software system you will have been trained in to deliver a category of response to our callers. Please note, there may be a change to this software, in the future and if so, full training will be provided. You are required to be polite, courteous and respectful at all times when talking to patients, callers and your peers, in line with the Trusts values and behaviours. Working for our organisation \n Our Call Centre teams are a dedicated and resilient group, as the first point of contact with patients in their time of need. \n Person specification \n Qualifications \n Essential criteria \n\n • 4 GCSEs at grade C or above (or an equivalent qualification) including English or equivalent suitable Call Centre experience.\n\n Skills & Knowledge \n Essential criteria \n\n • Effective verbal and written communication skills\n, • Work on own initiative\n, • Prioritise and undertake numerous tasks simultaneously\n, • Remain calm under pressure\n, • Work as part of a high performance team\n\n Personal Attributes \n Essential criteria \n\n • High standards of personal professionalism\n, • Determination to meet targets\n, • Ability to judge priorities when dealing with emergency situations\n, • Willingness to learn\n, • Empathy and compassion\n\n For more information about the client or the role please do call the Norwich office of Reed on 01603 61690 and ask for Maxine, Isobelle or Andrea. \n

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Eleven Eleven recruitment are seeking an experienced Telehandler Operator for work on the outskirts of Norwich. Start: Monday 26th October Role: Telehandler Operator Duration: 1 week Rate: £20 ph Hours: 9 hours paid Minimum Requirements: - CPCS / NPORS - PPE - Experience operating on a busy residential site - minimum 4 years Payments: - £20:00ph - 9 hours paid - Weekly pay To apply for this work please call us on 01603 515454 or apply online to TPBN1_UKTJ

As Regional Account Manager, you’ll take ownership of your territory, managing existing accounts and identifying new business opportunities. Regional Account Manager - East Anglia (home based). Manage customer accounts - Maintain and develop strong relationships with existing customers, ensuring e

Oulton Hall Hotel, Spa & Golf Resort is seeking an experienced operational leader to oversee day-to-day hotel operations across food & beverage, housekeeping, kitchen, maintenance and front of house. You will build relationships with heads of departments and drive guest experience to the highest standards. Ideal candidates will have previous General Manager or senior operations experience in hospitality, strong people management skills, and a passion for delivering outstanding service in a #J-18808-Ljbffr

This job is with CGI, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Director Account Management (Public Safety) Position Description At CGI, we help organisations navigate complex challenges, unlock new opportunities and deliver meaningful transformation. As a Director, you will play a pivotal role in shaping strategic client relationships, driving sustainable business growth and delivering high-value solutions within a critical public sector environment. You will take ownership of account performance, influence strategic direction and bring together CGIs expertise to address evolving client priorities. Working alongside talented, collaborative teams, you will have the freedom to develop innovative approaches, strengthen partnerships and create lasting impact. With access to CGIs extensive capabilities and a supportive leadership community, you will be empowered to shape both our clients success and your own career. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK Best Employer by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position, with a weekly presence on-sites in London or Bristol required. Your future duties and responsibilities In this role, you will lead the strategic development and commercial performance of a key public sector account, building trusted relationships with senior stakeholders and identifying opportunities to deliver lasting value. You will take ownership of account growth, financial performance and client satisfaction, translating complex business challenges into compelling propositions that drive measurable outcomes. Working across CGIs consulting, delivery, technology and commercial teams, you will shape opportunities from initial engagement through to successful contract award, ensuring alignment with client priorities and CGIs strategic ambitions. As a senior leader, you will inspire and develop a high-performing team, fostering a culture of collaboration, accountability and continuous improvement. You will have the autonomy to influence account strategy, explore innovative approaches to client challenges and strengthen CGIs position as a trusted strategic partner. Supported by CGIs extensive expertise and collaborative leadership network, you will balance long-term strategic growth with the commercial focus needed to deliver sustainable success. Key responsibilities: • Develop and execute account strategies that strengthen client relationships, expand opportunities and deliver sustainable revenue and margin growth, • Establish trusted relationships with senior stakeholders, acting as a strategic advisor and identifying opportunities to deliver greater business value, • Proactively identify, qualify and develop new business opportunities, translating client priorities into compelling commercial propositions, • Take accountability for account financial performance, including order intake, revenue, margin, pipeline conversion and forecasting accuracy, • Bring together CGIs consulting, technical, delivery and commercial expertise to develop differentiated solutions that address complex client challenges, • Monitor market developments, competitor activity and emerging requirements to strengthen CGIs competitive positioning and influence future opportunities, • Lead opportunity development and capture strategies, supporting propositions, negotiations and successful contract awards, • Lead, coach and support CGI Partners, creating a collaborative, high-performing team focused on delivering exceptional client outcomes, • Drive structured client engagement, feedback and continuous improvement activities to enhance client satisfaction and account performance, • Act as a senior CGI representative at client and industry engagements, promoting our capabilities, values and commitment to delivery excellence Required qualifications to be successful in this role You will be an accomplished senior leader with strong commercial acumen, strategic thinking and the ability to build trusted relationships within complex client environments. You will bring experience of driving business growth, managing senior stakeholders and translating strategic priorities into tangible commercial opportunities. You do not need to currently hold a Director of Consulting Services title, but you should be operating in a senior leadership capacity with the credibility, ambition and experience to take ownership of a strategically important account. Essential qualifications and experience: • Proven experience operating in a senior client-facing leadership, consulting, account management or business development role, • Strong understanding of account financial management, revenue growth, margin performance, forecasting and pipeline management, • Demonstrable ability to build trusted relationships and influence senior stakeholders within complex organisations, • Proven experience identifying, shaping and converting strategic opportunities into successful commercial outcomes, • Ability to develop and execute account growth strategies aligned with client priorities and business objectives, • Experience leading and developing high-performing teams while working effectively across multidisciplinary functions, • Ability to interpret market intelligence, competitor activity and client requirements to identify future opportunities, • Excellent communication, influencing and negotiation skills, with the credibility to represent CGI at senior levels, • Ability to balance long-term strategic objectives with immediate commercial priorities in a complex, evolving environment Desirable experience: • Experience working within public sector or government environments, • Knowledge of public safety, telecommunications, critical national infrastructure or emergency services, • Experience supporting major transformation programmes or complex technology-enabled services, • Familiarity with public sector procurement, competitive bidding and strategic capture planning #LI-RJ1 Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because... You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.

Are you fluent in Spanish and interested in an exciting opportunity that includes relocation to Greece? At. Spanish Speaking Customer Representative. Provide outstanding customer support to Spanish-speaking clients, ensuring their inquiries are addressed with professionalism and care.

Act as an escalation point for team support, particularly during out-of-hours shifts. Comfortable analysing and using basic data to support decisions. If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 work

Ruggable is looking for a full-time Contract Consumer Care Representative to join our international team to cover a maternity leave! This individual will act as the voice of Ruggable, interacting with our European customers in English and German primarily via phone, WhatsApp and email.

Join Mercier Consultancy as an Italian Speaking Customer Service Specialist, with an exciting opportunity to work in beautiful Greece! We are offering paid relocation for the right candidate who is passionate about providing top-notch customer service to our Italian-speaking clientele. Fluency in It

As a key member of our customer service team, you will provide high-quality support to Japanese-speaking clients, addressing their inquiries and providing solutions to ensure their satisfaction. Deliver outstanding customer support to Japanese-speaking clients through various communication channels,

Develop and maintain strong and highly ethical customer relationships. A minimum of four years of experience in the travel industry, specifically in managing meetings/events. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live e

Job title: Customer Service advisor.Location: AAR Tunbridge Wells, 3 Stag Road, Tunbridge Wells, TN2 3BQ.Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story.Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private compani

Are you fluent in Portuguese and seeking an exciting opportunity to work remotely from Greece? At.Portuguese Speaking Customer Representative.This position comes with the amazing benefit of.Greece, enabling you to enjoy a vibrant lifestyle while contributing to our customer service excellence.Provid

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. You are friendly and naturally engaging with a

Yolk Recruitment is supporting a well-established Housing Association to appoint a Governance and Executive Support Manager on a fixed-term basis, providing cover through to the end of December 2026. This is a key role within the organisation, providing operational leadership across the governance f

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to e

Your new career starts here! Communicating either face to face to deliver a funding allowance to help update their properties Evening Shifts/Afternoon shifts Communicating face to face Engaging with existing customers Promoting the company's services and extras Booking appointments for our services

Every 4 weeks you will work a weekend shift and have days off in lieu on the week prior and after.

Put a salary into this calculator to see what your total Aviva Reward could be. To find out more about working at Aviva take a look. We have so much to offer when it comes to being an Aviva colleague.

Director Account Management / Growth (Public Safety) Position Description At CGI, were shaping the future of government services by building trusted partnerships, delivering complex transformation programmes and creating lasting value for our

We collaborate with leading brands in various industries, offering our mystery shoppers diverse and engaging opportunities to evaluate and enhance service standards. Are you a shopping enthusiast with a keen eye for detail? Do you enjoy providing feedback and influencing the customer experience? If

In Return, as a Field Sales Account Manager, You Will Receive. Comprehensive training and personalised development from an award-winning sales coach. Rapid career advancement opportunities - become a sales manager within 18 months!.

Operate a forklift/telehandler on a construction site, moving materials, supplying trades, and supporting site logistics and safety procedures.

Seeking an Accounts Assistant for a fully remote role, supporting a finance team in the Republic of Ireland.

Provide customer service in the energy sector, solving problems and assisting customers with inquiries about bills, meters, and tariffs, while promoting greener energy choices.

Want a soul-sucking call centre job?.We’re not here to read scripts or tick boxes.We’re here to shake things up, to make energy better for our customers and the planet.That means real conversations, real problem-solving, and real impact.The best bunch of people you’ve ever worked with—curiou

Seeking a fluent Dutch-speaking Customer Service Advisor for a 12-month fixed-term, full-time role.Responsibilities include handling customer inquiries via phone, email, and chat, providing solutions, and maintaining records.The role is primarily remote with occasional office visits.

Regional Account Manager (Field-Based). Proven experience in field-based business development or account management.

If you have the enthusiasm and sales background to hit the ground running in this Account Manager position, we would love to hear from you. Account Manager / London (Hybrid) / Up To £35,000 & Great Benefits. Key Responsibilities of the Account Manager:.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative

Seeking a Remote Regional Account Manager with asset finance and sales expertise to identify new business opportunities, develop vendor accounts, and implement sales strategies for revenue growth.

Who will you work with? You will be part of a collaborative UK team, working alongside other Regional Account Managers and the UK Country Manager. Regional Account Manager (North & North West) 🌍 Location: North & North West 💷 Salary: £51k-£66k Base (£61k-£80k total target companesation) ��

Field Sales Account Manager role focusing on SMEs in Cumbria & Lake District, involving account management, new business, and cold calling. Offers training, lead generation support, car allowance, and uncapped commission.

Seeking an experienced Regional Account Manager for Androlabs, a pharmaceutical company focused on men's health.

My client is looking for a Relationship Manager to support our growing business, you would need proven Client Services experience in debt collection, preferably B2B collections. Client Relationship Manager in Debt Collection (Hybrid or work from home).

Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in French The company are ideally situated just

Leading a customer service team focused on pensions and SIPP products, acting as a pensions SME, managing team performance, and ensuring regulatory compliance within a UK fintech startup.

Seeking an Account Manager with client relationship or sales experience, ideally in education or public sectors, for a remote role building client relationships and providing IT solutions.

Customer Service Advisor role from home, responsible for handling inbound calls, emails, and messages to resolve customer queries and improve processes.

With customers of all sizes in almost every food sector, our success is based on exceptional customer service, a tailored supply chain and an extensive, well priced product list. Our customer service encompasses each department, and we strive to supply products first time, in full to our customers.

Deliver outstanding customer service. Retail Customer Service Manager. Entain family, delivering top customer service and driving standards daily.

Identifying opportunities to improve how we support customers and enhance service delivery. Experience delivering excellent customer service across multiple channels. Experience supporting customers with financial products or services.