Manufacturing Quality Manager
6 days ago
Lakenham
Manufacturing Quality Manager\n\nMy client specialise in High-performance industrial solutions across multiple sectors including Oil & Gas, Marine and Power Generation. They have an opportunity for QHSE Manager from a manufacturing background with the predominant focus being on Quality overseeing goods inwards, in-process and finished inspection of machined parts to join their team. The role will be managing 6 team members including 2 QA Engineers, 3 QC Technicians and 1 H & S co-ordinator\n\nCompany Benefits:\n\n25 days annual leave plus BH\n\n6% employer pension contribution\n\nLife Insurance 4 x salary\n\nJob Role Summary:\nThe QHSE Manager is responsible for leading and continuously improving the Quality, Health, Safety and Environmental (QHSE) management systems across the manufacturing facility, with a strong emphasis on quality assurance, customer satisfaction, process improvement and operational excellence.\nThe role will ensure products, processes and systems consistently meet customer expectations, regulatory requirements and industry standards while maintaining a safe and environmentally responsible workplace. The QHSE Manager will champion a proactive quality culture throughout the business, driving compliance, continuous improvement and best practice across all operational areas.\n\nMain Duties and Responsibilities:\nQuality Management (Primary Focus)\n\nLead the implementation, management and continuous improvement of the Quality Management System (QMS) in accordance with ISO 9001 standards.\n\nOversee the activities of the quality assurance department and staff.\n\nCoordinate all quality related correspondence with the customers representatives.\n\nDrive a strong quality culture throughout the business, promoting right-first-time principles and continuous improvement methodologies.\n\nDevelop and monitor quality KPIs, ensuring robust reporting and analysis of trends, non conformances and improvement opportunities.\n\nLead internal and external quality audits, ensuring timely close-out of findings and effective corrective actions.\n\nManage customer complaints, warranty issues and non-conformances through structured root cause analysis and CAPA processes.\n\nCollaborate closely with production, engineering and supply chain teams to improve product quality, manufacturing processes and operational performance.\n\nEnsure effective control of documentation, inspection processes, calibration systems and quality records.\n\nSupport supplier quality management activities, including supplier audits, evaluations and performance improvement initiatives.\n\nFacilitate continuous improvement initiatives using Lean, Six Sigma and problem-solving methodologies.\n\nEnsure products meet customer specifications, contractual requirements and applicable industry standards.\n\nDrive reduction in scrap, rework and quality-related costs across the facility.\n\nHealth and Safety Management\n\nDevelop, implement and monitor health and safety policies, procedures and programmes to ensure a safe working environment.\n\nConduct regular risk assessments, workplace inspections and safety audits to identify hazards and implement corrective actions.\n\nLead incident investigations, root cause analysis and the implementation of corrective and preventive actions.\n\nCoordinate and deliver health and safety training programmes to employees across the site.\n\nEnsure compliance with Occupational Health and Safety legislation and ISO 45001 requirements.\n\nMaintain records of workplace accidents, incidents and near misses, ensuring timely reporting and corrective actions.\n\nOversee emergency preparedness and response planning, including fire drills, evacuation procedures and first aid arrangements.\n\nEnvironmental Management\n\nEnsure compliance with environmental legislation, ISO 14001 standards and sustainability objectives.\n\nDevelop and implement environmental policies and initiatives to minimise environmental impact and improve sustainability performance.\n\nConduct environmental audits and inspections to identify risks and opportunities for improvement.\n\nMonitor waste management, emissions control and energy efficiency activities across the site.\n\nLiaise with regulatory bodies and external agencies regarding environmental compliance and reporting.\n\nPromote environmental awareness and sustainable working practices throughout the organisation.\n\nLeadership and Training\n\nAct as the site lead for QHSE matters, providing guidance, coaching and support to managers and employees.\n\nCoordinate cross-functional improvement activities to integrate QHSE best practices into day-to-day operations.\n\nDeliver training and awareness programmes related to quality, health, safety and environmental standards.\n\nSupport the development of a culture focused on accountability, compliance and continuous improvement.\n\nManage QHSE priorities, resources and budgets effectively.\n\nCompliance and Reporting:\n\nEnsure ongoing compliance with internal standards, customer requirements, certification bodies and regulatory obligations.\n\nPrepare and present regular QHSE reports and performance metrics to senior management.\n\nMaintain up-to-date knowledge of legislation, standards and industry best practices relevant to QHSE.\n\nSupport external certification and customer audits.\n\nContinuous Improvement:\n\nLead continuous improvement projects to enhance product quality, process capability, safety performance and environmental standards.\n\nUse data analysis and performance metrics to identify trends, risks and improvement opportunities.\n\nPromote proactive problem-solving and employee engagement in improvement activities.\n\nSupport operational excellence initiatives across the manufacturing facility.\n\nEducation / Qualification Requirements:\n\nCertifications in Quality, Health & Safety or Environmental Management (e.g. ISO 9001 Lead Auditor, Six Sigma, ISO 14001).\n\nDegree or equivalent qualification in Quality, Engineering, Manufacturing or a related discipline preferred.\n\nExperience and Knowledge Requirements:\n\nProven experience in QHSE or Quality Management within a manufacturing environment.\n\nStrong working knowledge of ISO 9001, ISO 14001 and ISO 45001 management systems.\n\nProven experience leading quality improvement initiatives within a manufacturing or engineering environment.\n\nExperience managing audits, non-conformances, CAPA processes and root cause investigations.\n\nStrong understanding of quality tools and methodologies including Lean Manufacturing, Six Sigma and statistical analysis.\n\nExperience working within project-based or complex manufacturing environments.\n\nGood understanding of environmental, health and safety legislation and compliance requirements.\n\nExperience driving cultural change and continuous improvement initiatives.\n\nSkills and Competency Requirements:\nEssential:\n\n Strong leadership and stakeholder management skills with the ability to influence at all levels.\n\n Excellent communication skills, both written and verbal.\n\n Strong analytical, problem-solving and decision-making capabilities.\n\n Demonstrable experience in quality systems management and continuous improvement.\n\n Ability to manage multiple priorities and deliver results under pressure.\n\n High attention to detail and strong organisational skills.\n\n Skilled in data analysis, reporting and KPI management.\n\n Proficient in Microsoft Office applications and QHSE management systems.\n\n Self-motivated with a proactive and improvement-focused mindset.\n\n Strong facilitation and training skills.\n\n * Commercial awareness with a customer-focused approach.\n\nTechnique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency