Customer Services/Order Processing
17 days ago
Scunthorpe
TEMPORARY TO PERMANENT CUSTOMER SERVICES/SALES ORDER PROCESSING JOB SCUNTHORPE UPTO 30K Your new company Looking for a temporary to permanent Customer Service/Sales Order processing job? Come and work with a new team in a very busy manufacturing business in Scunthorpe! We are looking for a proactive and detail-oriented Sales & Administration Coordinator to support our internal teams and contribute to an exceptional customer experience. This role is ideal for someone who thrives in a fast‑paced environment, enjoys taking ownership of tasks, and is confident in communicating with both customers and internal departments. Key Responsibilities • Assist the sales and administration team with day‑to‑day operational duties., • Process and revise customer sales orders accurately., • Prepare, update, and email sales quotations to customers., • Handle customer enquiries via phone and email., • Deliver high‑quality customer service at all times., • Prepare and maintain Excel-based reports for carriers and customers., • Liaise with carriers to obtain proof of delivery and resolve non‑delivery issues., • Address and resolve sales invoice queries efficiently., • Convert orders into invoices within the ERP system., • Manage general customer correspondence and incoming inbox enquiries., • Maintain accurate and up-to-date CRM/ERP recordsWhat we are looking for :-, • Exceptional attention to detail with a focus on accuracy., • Confident user of Microsoft Office, especially Excel and Outlook., • Previous experience with ERP systems is an advantage (not essential)., • Strong organisational skills and effective communication abilities., • Proven background in delivering excellent customer service., • Ability to prioritise, manage time effectively, and work independently. What you'll get in return A great team! 25 days holiday plus stats Free parking Annual bonus 4 o clock finish on a Friday What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4773870