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Customer Service Coordinator (Fixed-Term Contract) \n Wheatley, Oxfordshire | Hybrid \n Are you a customer service professional who thrives in a fast-paced, detail-driven environment? \n We're recruiting on behalf of a globally connected, Oxford-based business operating within the premium FMCG sector. With an impressive portfolio of internationally recognised brands and distribution across the UK, Europe, and beyond, this is a brilliant opportunity to join a dynamic team that genuinely values quality and customer excellence. \n The Role \n As Customer Service Coordinator, you'll be the vital link between the business's customers and its internal supply chain, logistics, and commercial teams. You'll ensure orders are placed accurately and on time, queries are resolved promptly, and customers receive an outstanding level of service at every touchpoint. \n You'll collaborate with colleagues across Demand & Planning, Logistics, Finance, and Commercial — as well as with international Customer Service teams — making this a genuinely varied, globally connected role. \n What You'll Be Doing \n\n • Processing customer orders accurately and in line with delivery deadlines\n, • Communicating stock issues and delays to customers and account handlers\n, • Investigating and resolving warehouse and transport queries promptly\n, • Managing returns, credits, and consignment stock reconciliation\n, • Maintaining customer master data and product code accuracy\n, • Contributing to monthly KPI scorecards and demand review meetings\n, • Building strong relationships with both customers and internal stakeholders\n\n What We're Looking For \n\n • Proven customer service experience, ideally in a B2B or FMCG environment\n, • Confident working with ERP systems — SAP experience is a real advantage\n, • Strong understanding of supply chain and order management processes\n, • Excellent communication skills — written, verbal, and cross-functional\n, • Highly organised, accurate, and calm under pressure\n, • Proficient in Microsoft Office (Outlook, Word, Excel)\n, • A collaborative, can-do approach with the ability to take initiative\n\n Why This Role? \n\n • Join a well-established, internationally connected business with a close-knit Oxford team\n, • A role with genuine variety and cross-functional collaboration\n, • A company that champions quality, precision, and outstanding customer relationships\n\n What's on Offer? \n\n • A base salary of 30-32k depending on experience\n, • Good benefits\n, • Hybrid working - 2 days in the office\n\n

The Company: \n A well established, owner managed pharmaceutical hardware distributer based on Milton Park. They are small team of exceptionally knowledgeable individuals; all focussed on delivering a 'best in class' service to their ever expanding customer base. They compete with international organisations and what sets them apart is the service and support offered to their customers. \n The Role: \n Reporting to the Customer Service Manager this role combines being the first point of contact for Customers over email and telephone, whether placing orders, helping with product queries or directing them to colleagues for technical support. \n This is a broad and varied position where no two days are ever the same. \n Duties include: \n\n • Building and maintaining effective customer relationships by handling enquiries, orders, and ongoing communications.\n, • Processing customer orders and purchase orders to suppliers.\n, • Picking, packing, and dispatch of goods to customers across the UK and Ireland, utilising the appropriate shipping method and preparing accurate documentation.\n, • Liaising with suppliers, couriers, and freight agents day-to-day, maintaining good working relationships and resolving any issues to keep the flow of goods running smoothly.\n, • Upholding quality and compliance standards, ensuring working practices remain clear and consistent.\n\n About You: \n We are looking for a strong team player as this role constantly relies on communication with all internal departments on a day-to-day basis. \n Detail focussed with skills in problem solving and logical thinking. \n Must be comfortable pick and packing goods up to 20kg in weight.

Cowley/Hybrid£36,502.00 per annum plus 30 days holiday (including bank holidays), pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work schemeAbout the RoleIn this 12 month Fixed Term Contract as a Vendor Account Manager, you will be responsible for ensuring excellent OTIF performance and driving strict schedule compliance against supply commitments. You will align your activities closely with customer requirements to deliver operational excellence, whilst effectively minimising costs for both Unipart and our clients.As part of your key responsibilities you’ll:• Create and maintain delivery schedules using in-house systems (ULS/URS/RWS) to meet business requirements.• Develop constructive relationships with key supplier contacts and internal/external partners to manage expectations and provide visibility on status.• Work with Operations to resolve inbound/outbound and quality issues, and collaborate with finance to clear invoice discrepancies.• Provide prompt status updates and issue resolutions to the client and the Customer Services team.• Provide detailed reporting and supply updates on parts or suppliers with constraints or impacting the agreed supply process to the Supplier Manager for client calls.• Proactively review varied workloads to identify priorities, ensuring timely deliveries against agreed-upon schedules.About YouWe’d love you to have the following skills and experience, but please apply if you think you’d be able to perform well in this role!• Proven experience in commercial negotiations and cost management, combined with strong analytical and problem-solving abilities to resolve discrepancies and operational issues.• Ability to manage complex, fast-moving workloads with excellent planning, organizing, and time management skills.• Strong interpersonal skills to build and maintain effective working relationships with internal teams, suppliers, and external partners.• Excellent communication skills with a customer-centric and quality-focused approach, ensuring delivery to targets and timescales.• A proactive team player who embraces change, supports continuous improvement, and thrives under pressure while working on their own initiative.• Proficiency in Microsoft Office, particularly Word and PowerPointAbout UnipartWe are a supply chain performance improvement partner. We Design, Make, Move, and Improve components in our customers’ supply chains, keeping their operations and assets moving and working better, for longer. Through our commitment to continuously driving operational efficiencies, we improve performance - saving time, cost, and carbon. Our ambition is to be the driving force behind efficient, resilient, and sustainable supply chains.Equality, Diversity, and InclusionWe believe that a great workplace is one where you can bring your whole self to work. Our recruitment process is designed to be accessible, inclusive, and based entirely on merit. We define merit through a combination of technical skills and the core behaviours that help our people thrive at Unipart. We welcome applications from everyone, regardless of background or circumstances. We are committed to a policy of equal opportunity that exceeds our statutory obligations under the Equality Act 2010 and subsequent legislation. Whether it’s your age, disability, neurodiversity, gender identity, family status, or any other characteristic that makes you ‘you’ - it is your talent and potential that we value most. Adjustments for you: We want you to perform at your best. If you require any reasonable adjustments or have specific accessibility needs at any stage of the application or interview process, please let us know. We are here to support you.You may have experience of the following: Vendor Account Manager, Supplier Relationship Manager, Supplier Account Manager, Vendor Manager, Supply Chain, Supply Chain Management, Logistics, Procurement, Purchasing, Materials Planning, Demand Planning, Supply Planning, Inventory Management.REF-229 353

Are you fluent in German and seeking a rewarding opportunity to work remotely from Greece? At Mercier Consultancy MD, we are excited to bring aboard a dedicated and enthusiastic German Speaking Customer Representative. This remote position allows you to work from the comfort of your home while contributing to our exceptional customer service. Your Role: • Deliver outstanding customer support to German-speaking clients, ensuring their inquiries are handled efficiently and professionally., • Communicate effectively through various channels, including phone, email, and chat., • Become proficient in our client systems to provide high-quality service., • Collaborate with team members to ensure timely resolution of customer issues., • Fluency in German (both written and spoken) is essential for effective communication with clients., • Strong communication skills and a commitment to delivering excellent customer service., • Ability to learn new technologies and tools for effective remote work., • Self-motivated, proactive, and able to adapt to a fast-paced working environment., • Prior experience in customer service is a plus but not mandatory., • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Job Title: Account Manager / Contract Manager / Customer Account Manager - Field Based - East Anglia Salary: £38,000 - £42,000 + Bonus + Company Car + Benefits Location: East Anglia & Surrounding Areas - Norwich, Ipswich, Bury St Edmunds, King's Lynn, Colchester, Great Yarmouth The Role We are looking for an experienced Account Manager / Contract Manager / Customer Account Manager to join a market-leading service provider with ambitious growth plans for the next 12 months. This field-based role covers customer sites across Norfolk & Suffolk ensuring exceptional service delivery, operational efficiency, and contract performance. Key Responsibilities - Account Manager / Contract Manager / Customer Account Manager Contract Management Manage multiple customer accounts, ensuring all services meet contractual agreements and KPIs. Build and maintain long-term relationships with senior client contacts. Identify and secure opportunities to upsell additional products and services. Represent the business at client meetings, service reviews and user groups. Maintain consistent communication at all levels of the customer organisation. Operational Management Lead and organise the Contract Delivery Team (CDT) to meet daily service schedules. Liaise with Customer Services to ensure requirements are met in full. Recruit, train, and develop team members to deliver excellent service. Monitor performance, address service issues, and drive improvements. Manage urgent deliveries, holiday cover, and resource allocation. Ensure all deliveries have accurate, compliant paperwork. Quality & Compliance Promote a quality-first culture across all contracts. Work with operational teams to improve processes and reduce inefficiencies. Conduct internal audits and maintain compliance with company procedures. Collaborate with Customer Services to resolve customer issues quickly. Performance & Reporting Set and monitor KPIs and service level agreements. Produce accurate daily, weekly, and monthly performance reports. Monitor budgets and report any cost variances. Use company systems to track contract performance and service delivery. Skills & Experience Required Proven experience as an Account Manager, Contract Manager, or Customer Account Manager in service delivery, logistics, distribution, or facilities management. Strong client relationship management and stakeholder engagement skills. Excellent organisational skills and ability to manage multiple contracts. Leadership experience, with a proven track record in team management. IT literate with strong reporting and analytical skills. Full UK driving licence - field-based role covering East Anglia. Benefits £38k - £42k basic salary (DOE) Annual bonus scheme Company car Pension scheme Career progression opportunities in a growing business If you are a proactive, commercially minded Account Manager / Contract Manager / Customer Account Manager looking for a rewarding field-based role in East Anglia, apply today. Mandeville is acting as an Employment Agency in relation to this vacancy.

Customer Support Representative Certain Advantage is hiring for a Customer Support Representative based in Reading. This role is on an initial 1-year contract basis and is hybrid The company: We’re working with a business that’s a global leader in communications, technology, and telematics solutions, providing connectivity, network infrastructure, and innovative digital services to businesses and consumers. In this role, you'll assist customers daily by troubleshooting hardware, installation, and mobile/web platform issues. You'll also keep them informed of progress via phone and email to ensure timely resolution and satisfaction. The role: • Become a technical expert of our SaaS platform and develop a deep understanding of the fleet management space, • Serve as Technical Customer Support professional dealing with technical matters related to SaaS (Software as a Service) fleet management products and solutions, • Handle incoming customer requests, both from external and internal calls & emails by raising and managing cases with end-to-end accountability; this includes but is not limited to investigating & troubleshooting, analysing, finding resolution, validating, escalating and communicating with related stakeholders, • Actively work with other departments of the organisation as well as deal with customers and vendors on a daily basis, • Recognise the patterns for recurring issues and take necessary actions to achieve fastest possible resolution and assure the highest customer satisfaction level The individual: • Experience in a customer-facing role, • Experience with SaaS (Software as a Service) solutions is a plus, • Experience with CRM & ERP systems - Salesforce and SAP would be preferred, • Strong communication and listening skills, • Well-developed time management and prioritisation skills, • Structured “can-do” approach to open matters and tasks in a demanding environment, • Methodical and conscientious documentation skills, • Willingness to develop while identifying opportunities over self-reflection. Does this sound like your next career move? Apply today. Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering. If this job isn’t for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.

Account Manager (Consultancy / Staffing Consultancy) UK - Fully Remote £60,000 - £65,000 + (OTE £90,000) + Car Allowance + Progression + Training + Private Medical Are you an Account Manager from a consultancy or staffing background that wants to work for one of the globes leading staffing solutions provider in the AI and IT space? Do you want to work for a business that is providing best in class, cutting edge and state of the art staffing solutions with engineers that are building the latest AI, Data Science, and SAP solutions? This company are quickly becoming the go to name in staffing solutions as they are at the forefront of emerging technologies and industry experts. On offer is the chance to have full autonomy over from where you work, your diary and earning potential. In this role you will be covering Belgium in its entirety, setting up meetings with engineering and technology businesses to demonstrate how effective the staffing solutions are. The ideal candidate will be from a staffing / personal provider, bi-lingual and in Belgium. THE ROLE: • Meet with decision makers of technology and engineering businesses to present different staffing solutions, • Work from home to drive new leads, • Liaise with sales managers and directors to build sales pipelines, • Generate leads and work with marketing teams to create new business opportunities THE PERSON: • Based in UK, • Account management or similar experience, • From a Staffing / Consultancy provider Reference: BBBH20117 Keywords: AI, Cloud, ERP, SAP, Software, Technologies, Staffing, Statement of Work, Contractors, People Provider, If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

A leading UK-based food manufacturer is seeking a dynamic and experienced Sales Account Manager to support its continued growth across retail, business, and event channels nationwide. Remote Based Position The company produces and distributes high-quality food products and is expanding its footprint across a range of sectors. This role offers an exciting opportunity for a commercially minded individual to join a fast-growing business and play a key part in its sales strategy. Key Responsibilities: Manage and develop a portfolio of existing accounts across the retail, hospitality, corporate, and event sectors. Identify and secure new business opportunities, with a focus on expanding the company’s presence in target markets. Collaborate with internal teams—including production, marketing, and logistics—to ensure a seamless customer experience. Deliver sales reports, analyse performance, and provide market feedback to support strategic planning. Represent the business at trade shows, industry events, and client meetings throughout the UK. Candidate Profile: Proven experience in sales or account management, ideally within the food or FMCG sector. Strong commercial acumen and a track record of delivering revenue growth. Excellent communication, negotiation, and relationship-building skills. Highly motivated, with the ability to work autonomously and as part of a wider team. Flexibility to travel regularly across the UK.

Are you fluent in Spanish and interested in an exciting opportunity that includes relocation to Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic Spanish Speaking Customer Representative. This role offers a unique chance to immerse yourself in a beautiful country while contributing to our exceptional customer service team. Your Role: • Provide outstanding customer support to Spanish-speaking clients, ensuring their inquiries are addressed with professionalism and care., • Communicate efficiently through various channels, including phone, email, and chat., • Become proficient in our client systems to ensure high-quality service delivery., • Work collaboratively with team members to achieve timely resolution of customer issues., • Fluency in Spanish (both written and spoken) is essential for effective communication with clients., • Strong communication skills with a focus on customer satisfaction., • Willingness to learn and adapt to new technologies and remote work tools., • Self-motivated, proactive, and capable of thriving in a fast-paced environment., • Willingness to relocate to Greece for this incredible opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

LMG Staffing Solutions is hiring on behalf of a fast-growing eCommerce-focused digital agency specializing in Shopify development, CRO, SEO, and retention marketing for premium online brands. We are seeking a highly organized and client-focused Senior Shopify Project & Account Manager to lead project delivery, manage client relationships, and coordinate cross-functional teams across multiple Shopify engagements. This is a freelance contractor opportunity for someone who thrives in a fast-paced agency environment, excels at stakeholder communication, and has strong experience managing Shopify projects from kickoff through launch and ongoing optimization. The ideal candidate is proactive, detail-oriented, commercially minded, and passionate about delivering exceptional client experiences while maintaining operational excellence. • Manage up to 7 concurrent Shopify and eCommerce projects including:, • Shopify builds, • CRO initiatives, • SEO retainers, • Ongoing support engagements, • Maintain project timelines, budgets, documentation, and delivery quality, • Manage Asana boards, project schedules, risk logs, and change requests, • Coordinate cross-functional collaboration between development, design, SEO, and email teams, • Ensure projects stay within defined scope and performance expectations, • Serve as the primary point of contact for assigned clients, • Provide proactive communication and updates via Loom, email, and meetings, • Lead recurring review calls and roadmap discussions, • Build long-term client relationships focused on trust, transparency, and growth, • Identify upsell and retainer opportunities where appropriate, • Facilitate weekly delivery meetings and project reviews, • Allocate tasks across designers and developers, • Conduct QA reviews and enforce agency standards, • Support junior team members through mentorship and process guidance, • Escalate risks or blockers appropriately to leadership, • Help improve SOPs, workflows, and internal documentation, • Contribute ideas for operational efficiency and process optimization, • Support retrospective reviews and continuous improvement initiatives, • Maintain organized project records and reporting structures, • Review project changes and support budget management, • Ensure projects remain aligned with business goals and profitability targets, • Assist with quoting, scoping, and proposal preparation when needed, • 4+ years of experience in:, • Project Management, • Account Management, • Digital Agency Operations, • Shopify or eCommerce environments, • Strong understanding of Shopify ecosystems and website delivery workflows, • Experience managing multiple client projects simultaneously, • Strong communication and stakeholder management skills, • Experience using project management platforms such as Asana, • Excellent organizational and prioritization abilities, • Ability to work independently in a fully remote environment, • Experience working with CRO, SEO, and email marketing teams, • Familiarity with Shopify design and development workflows, • Experience managing distributed or international teams, • Knowledge of agile delivery processes, • Strong QA and process management mindset Experience with the following is highly preferred: • Asana, • Slack, • Notion, • Figma, • Loom, • Shopify, • AI productivity tools such as Claude, • Core working hours: 10:00 AM – 6:00 PM CET, • Occasional flexibility may be required for urgent client communication, • Fully remote contractor position Fully remote work environment Work with high-growth eCommerce brands Collaborative international team culture Opportunity to influence processes and operational excellence Long-term growth potential within a rapidly expanding agency

The Customer Service Coordinator will play a critical role in ensuring the efficient handling of customer inquiries, orders, and logistics within the FMCG industry. This position, based in Oxford, requires excellent organisational skills and a focus on delivering exceptional service. \n Client Details \n This opportunity is with a well-established medium-sized organisation within the FMCG industry. The company is known for its professional approach and commitment to providing high-quality products to its customers. \n Description \n Key responsibilities of the Customer Service Coordinator - 6-month FTC include: \n\n • Manage customer orders, ensuring timely and accurate processing.\n, • Respond to customer inquiries via phone and email in a professional manner.\n, • Coordinate with internal teams to resolve delivery and supply chain issues.\n, • Maintain accurate customer records and update the database as needed.\n, • Monitor stock levels and liaise with the logistics team to ensure availability.\n, • Generate reports and provide updates on order status and customer feedback.\n, • Support the sales team with administrative tasks and customer insights.\n, • Ensure compliance with company policies and procedures for customer service operations.\n\n Profile \n The successful Customer Service Coordinator - 6-month FTC should have: \n\n • Experience in customer service/sales admin/order processing.\n, • Previous FMCG experience highly desirable.\n, • Strong organisational and time management skills.\n, • Proficiency in SAP would be advantageous.\n, • Excellent communication skills, both written and verbal.\n, • A proactive approach to problem-solving and decision-making.\n, • Attention to detail and the ability to multitask effectively.\n\n Job Offer \n Benefits of the Customer Service Coordinator - 6-month FTC include: \n\n • A competitive salary\n, • A supportive work environment with full training provided\n, • Opportunities for personal and professional growth\n, • A comprehensive benefits package\n, • Access to many company perks\n, • Free parking onsite\n, • Flexibility to work hybrid remote\n

At Macmillan Distribution we are committed to delivering exceptional service and building strong relationships with our publishers and customers. We are looking for a highly driven and experienced Key & Specialty Account Manager to lead our team and drive success. This varied and challenging position involves: • Team Leadership & Coaching: Lead and coach a team of account Coordinators to achieve and exceed performance goals, while fostering a collaborative and supportive team environment., • Customer Excellence: Build long lasting Customer and Publisher relationships, • Performance Analysis: Monitor team performance and analyse key metrics to identify opportunities for improvement and implement solutions., • Process Enhancement: Work to streamline processes and improve operational efficiencies that benefit the team, Customers and our Publishers., • Team Collaboration: Collaborate with internal departments to align strategic initiatives and ensure seamless service delivery. You will have: • Recent experience at a management level within a customer focused environment, effectively managing teams. (For internal applicants relevant supervisory or lead experience managing people will also be considered)., • Demonstrated leadership skills with the ability to motivate and develop a team., • Strong communication and interpersonal skills., • Ability to thrive in a dynamic and fast-paced environment. This is a rare and exciting opportunity to join an evolving and well established company within our Key & Speciality Accounts team. See the full job description _. Hours of work will be 09:00am – 05:00pm Monday to Friday and the position is located in our Basingstoke office, Chineham. We will provide you with hybrid working (3 office days/2 working from home), a competitive salary and fantastic benefits including Private Medical Insurance/Medical cash plan, enhanced employer pension contributions, employee discounts portal, 25 days holiday, on-site canteen, free parking, employee assistance programme and much more. Macmillan Distribution (MDL) is the award-winning distribution arm of the Macmillan Publishing Group. MDL provides a distribution service for the group as well as distribution services to over 40 third party publishers. The team in Basingstoke and Swansea ensure a smooth operation of receiving, storing and distributing an extensive range of books, handling over 70,000 titles. Click _ to visit our website. Closing date 13th July

Mercier Consultancy MD is thrilled to offer an opportunity for an Irish Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This unique role invites you to be part of a dynamic team where you will provide top-tier support to Irish-speaking customers while experiencing the vibrant culture of Bulgaria. • Deliver outstanding customer service to Irish-speaking clients via phone, email, and chat, addressing a range of inquiries., • Offer clear guidance on products and services, ensuring customers receive accurate and helpful information., • Resolve customer issues and complaints with professionalism and a solution-oriented approach., • Maintain meticulous records of customer interactions in the CRM system for quality assurance., • Collaborate with colleagues and management to enhance service delivery and customer satisfaction., • Stay informed about company offerings, promotions, and updates to provide insightful service., • Fluency in Irish (both written and spoken); proficiency in English is highly beneficial., • Experience in customer service, preferred in a call center or support environment., • Excellent communication and interpersonal skills with a dedication to customer satisfaction., • Strong problem-solving abilities and a proactive attitude toward addressing challenges., • Proficient in CRM systems and adept with standard office software., • Self-motivated and capable of working independently in a team-oriented environment., • Willingness to relocate to Bulgaria and adapt to a new culture., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Our client, a global energy consultancy, is looking for an experienced Account Manager to join their team. As the Account Manager, you will manage client relationships and service delivery for a portfolio of I&C clients, while also driving upsells, account renewals, and client retention. If you have 4+ years of experience in account management within an energy consultancy or TPI, a great understanding of flexible procurement contracts and a passion for delivering exceptional client service - apply today!! Key responsibilities: • Offering full-service support to high profile, Industrial & Commercial clients, • Acting as the key point of contact, delivering tailored solutions for energy and sustainability needs, • Attending regular client meetings with a focus on upselling services and driving retention, • Ensuring smooth, efficient and on-time service delivery, • Handling and processing contract renewals, • Identifying and presenting value-added opportunities to enhance client outcomes, • Reviewing and refining energy and sustainability strategies for the upcoming year, • Advising clients on energy usage options and sustainability initiatives, • Leading the development and execution of energy procurement strategies, • Coordinating international service projects and ensuring consistent delivery across regions Skills and experience required: • 4+ years account management experience ideally for an energy consultancy/ TPI, • Experience in account management of I&C clients, • Strong client-facing experience with a passion for delivering exceptional service, • Experience of risk managed flexible procurement, non-commodity charges, bureau services etc, • Demonstrated success in upselling, client retention, and contract renewals, • Commercially minded with a strong business-oriented approach, • Excellent communication, interpersonal, and customer relationship skills, • Analytical thinker who enjoys working with data to uncover trends and insights, • Capable of evaluating sustainability and efficiency ROI business cases with accuracy, • Must hold a full, clean UK driving licence Ref: 15050 Role: Account Manager (B2B energy) Location: Homebased (with travel in the Redhill office and client visits) Salary: Competitive + bonus

Job Title : Account Manager Salary : £40,000 - £55,000 Location : Fully remote (Head office Narbeth) Permanent, Monday - Friday Role overview We are looking for an experienced Account Manager/Senior Account Executive with strong knowledge of the insurance and price comparison markets. The ideal candidate will have excellent emotional intelligence to build and maintain key stakeholder relationships. This role requires a highly organised, commercially aware professional who can manage and hold internal teams and external partners accountable. Duties include administrative and governance tasks to ensure regulatory compliance and high operational standards. Knowledge of travel and pet insurance is desirable. The Account Manager will report to the Associate Director of Commercial but will have regular contact with all areas of the business. Most of our partners are based in and around London, so accessibility to London is essential. We expect around two face-to-face meetings per month (subject to fluctuation) and quarterly visits to West Wales, where the business is based. However, remote working is the norm outside of these commitments. Most partners are based in London, so accessibility is essential. The role includes around two monthly face-to-face meetings and quarterly visits to West Wales, with remote working otherwise. Reponsibilites : • Relationship Management -, • Develop and maintain strong relationships with key partners, ensuring excellent communication and collaboration. Attend meetings scheduled within our performance management framework, such as QBRs and Annual Review meetings., • Compliance & Governance -, • Manage and file annual product governance reviews and other regulatory documentation, ensuring compliance with industry, internal, and partner standards., • Reporting & Analysis -, • Prepare reports and presentations using Excel, Word, and PowerPoint to communicate key insights and performance updates., • Stakeholder Management -, • Build strong relationships with partners-understanding their goals, working styles, and how to effectively collaborate., • Performance Metrics -, • Define and manage key performance indicators (KPIs) related to service delivery and performance., • Contract Management -, • Ensure robust, fit-for-purpose contracts are in place and regularly reviewed. Manage and negotiate any necessary amendments., • Change Management -, • Coordinate, oversee, and ensure the successful delivery of business changes across both our organisation and our partners., • Operational Efficiency -, • Establish effective and efficient processes and working practices between our business and partners. Skills & experience • Strong insurance industry knowledge and awareness of the price comparison website (PCW) market., • Proven ability to build and maintain relationships with stakeholders at all levels., • Excellent emotional intelligence, communication, and interpersonal skills - a friendly and affable personality that fosters strong relationships., • Strong negotiation skills with the ability to influence key decisions., • Highly organised with a keen eye for attention to detail., • Problem-Solving Ability: Capable of applying influencing and creative thinking skills to resolve service-level issues or business change challenges., • Accountability & Delivery: Ability to secure commitment to goals and hold partners accountable for delivering agreed outcomes., • Commercial Awareness: Understanding of business metrics and performance drivers., • Technical Proficiency: Strong skills in Microsoft Excel, Word, and PowerPoint., • Data Analysis: Ability to interpret insights from BI tools effectively. Desirable skills • Understanding of travel and pet insurance products. If you feel your experience can fulfil this role and you're interested in working for a fantastic company please send your CV. Acorn by Synergie acts as an employment agency for permanent recruitment.

Account Manager Automotive Aftersales / Aftermarket We are working with a leading provider of market intelligence and data to the automotive aftersales market. Due to continued company growth, they have an opening for an Account Manager who can also drive business development across the UK. This is an exciting opportunity to be part of a small but growing business that is part of an international group. Our ideal candidate will have an automotive background, this could be within OEM's, aftersales departments or the aftermarket supply chain. Preferable is experience of working in a consultancy, data or solution provider to the automotive industry. Why Join Us? Salary: circa £50k depending upon experience + Bonus, OTE up to 54k Benefits: pension, 25 days holiday, equity opportunities Home based role with regular travel to London: Ideal locations include London, Oxford, Birmingham, Manchester, Glasgow, Leeds, Liverpool, Sheffield, Nottingham What you'll need: • Proven experience in the automotive aftersales/aftermarket arena., • A background in account management with a desire to develop new business within a project-based sales environment., • Experience of working with automotive OEM's, dealers or automotive consultancy firms is desirable., • A track record of managing client relationships and delivering successful projects., • The ability to manage multiple priorities and work in a fast-paced environment., • Analytical with excellent problem-solving abilities. What you'll be doing: • Account Management: understand client objectives, challenges and requirements to deliver customised solutions; ensure client satisfaction; identify commercial opportunities., • Business Development: Identify and pursue new business opportunities; develop strategies in expand the client base; prepare commercial proposals, presentations and pitches., • Project delivery: oversee the production, delivery and presentation of projects for clients; maintain communication with stakeholders throughout the project lifecycle., • Market insight and strategy: keep abreast of industry trends, challenges and new technologies; contribute to the development of new products and services. What's Next? If you are an Account Manager with exposure to the automotive industry, apply now in confidence to our retained recruitment partner, Kayleigh Bradley at Glen Callum Associates Ltd. Call Kayleigh directly at for an informal chat. Job Reference - Account Manager - Automotive Aftersales / Aftermarket 4243KB Glen Callum Associates is a trusted international recruitment company serving the automotive markets worldwide.

Overview: The Role Brand new opportunity to join a rapidly growing agency on a mission to revolutionise lead generation. We are seeking a skilled Google Ads Specialist (PPC Account Manager) with a strong background in managing Google ad campaigns within an agency setting. This role requires a data-driven professional who can create, optimise, and manage paid advertising strategies to drive performance and achieve business goals. The Responsibilities Create, manage, and optimise Google ad campaigns. Analyse campaign performance data to provide actionable insights and recommendations. Collaborate closely with clients to understand their business goals and create tailored ad strategies. Manage budgets efficiently to maximise ROI on ad spend. Stay updated on the latest trends, tools, and best practices in Google advertising. Report on key performance indicators (KPIs) to clients and internal teams regularly. Participate in strategic planning sessions to align Google ad strategies with broader marketing goals. The Requirements Minimum of 4 years of experience managing Google ad campaigns within an agency setting. ( Google Ads: 4 years (required)) Previous agency experience: 4 years (required) Proven track record of delivering successful ad campaigns with measurable results. Strong analytical skills with the ability to interpret complex data and translate it into actionable strategies. Proficiency in using Google Ads Manager and other related tools. Excellent communication skills, both written and verbal. Ability to work collaboratively in a fast-paced environment. Passion for digital marketing with a proactive approach to learning and applying new techniques. Salary £30,000 - £40,000 per year Location UK-Based Fully Remote; Full-time, Monday to Friday, 9 AM - 5 PM Benefits Company events Gym membership Work-from-home flexibility

Pega CDH Consultants Inside IR35 Remote in UK Initial 6 month engagement emagine is a high-end professional services consultancy and solutions firm specialising in providing business and technology services to the financial services sector. We power progress, solve challenges, and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication to delivering the optimal service for our clients. Our commitment is not just towards our clients — we aim to foster a positive and equitable working environment with our consultants and colleagues, which stems from our core values: Confident, Dedicated, Responsible, Genuine. We are building a best-in-class Next Best Action (NBA) decisioning capability and are hiring experienced professionals to design, scale, and optimise decisioning frameworks across multiple markets. This is an opportunity to work at the intersection of data, AI, and customer engagement, delivering personalised, real-time experiences in a regulated environment. We are hiring for: Lead Decisioning Expert Own and govern the NBA decisioning framework across markets. Key Skills: Pega LDA (mandatory) Deep Pega CDH expertise (NBA Designer, decision strategies) Decision frameworks (eligibility, arbitration, prioritisation) Omni-channel decisioning (real-time & outbound) Decision governance, explainability, regulatory awareness Strong stakeholder management & Agile delivery Lead NBA Data Scientist Design and optimise ML models driving NBA decisioning. Key Skills: Pega CDH adaptive models Strong MLB / RTIM / arbitration logic knowledge Advanced Python & ML development A/B testing, uplift measurement, model governance Feature engineering & real-time vs batch decisioning Git, Agile, cross-functional collaboration NBA Decisioning Specialist Deliver decisioning use cases and personalisation strategies. Key Skills: Pega PCDC (mandatory) Pega CDH / NBA Designer experience Decision logic configuration (eligibility, prioritisation, suppression) Testing, simulation & performance optimisation Strong business-facing communication Nice to have: Adobe AEP, Financial Services, multi-market experience Data Integration & System Engineers Build scalable data pipelines supporting decisioning systems. Key Skills: GCP (BigQuery) & Hadoop/Cloudera (mandatory) Spark, Scala, Python, SQL Data pipelines (batch & near real-time) Data modelling, governance & CI/CD Pega CDH integration experience QA / Test Specialists Ensure quality and performance across data and decision platforms. Key Skills: Hadoop & GCP (mandatory) Test automation (Pytest, Robot Framework) Python, SQL, Bash CI/CD, Docker, Jenkins ISTQB certified Our People The ideal consultants will share our values and be aligned with our ways of working. As your career progresses, you can expect to work across all areas of the project lifecycle, from strategy to implementation. This will provide you with a broad base of experience from which to build an outstanding career. The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project lifecycle. We pride ourselves on; Providing our people with a supportive culture, rooted in our values and driven by our purpose. Promoting a culture of inclusion, collaboration, well-being, and learning and development. Providing increased agility and flexibility within our hybrid working model Investing in employees’ growth through ongoing training and development Autonomy to take ownership of projects, making decisions and demonstrating individual expertise Providing an transparent performance and career management experience. Our consultants are integral to delivering successful consulting engagements, addressing our clients’ most pressing business challenges, and build lasting value in disciplines such as: Solve sophisticated, ambiguous business, change and technology problems, bringing structure and meticulous analysis and planning, acting, and taking decisions with little strategic direction Build, develop and sustain trusted senior client relationships in the C-suite by remaining highly attuned to client needs Drive, enable and support the business, partnering with our leaders, clients, and consultants across our practices to take the best of emagine to our clients through opportunity identification/qualification, solution development/presentation Interested? At emagine, we are committed to building an international and diverse team by embracing our different backgrounds. If you are up to the challenge and would like to find out more, get in touch with us immediately, our internal recruitment team is always keen to hear from dynamic individuals that are looking to further their career and explore their full potential. “emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin

Senior Technical Account Manager - Unified Communications / CCaaS Applicants must be based in Germany and able to speak professional level German (C1 and above) Our client is a market leader in Unified Communications & Contact Centre solutions. A leader within the magic quadrant and partnered with global corporations to provide innovative & secure unified CX solutions. The role of Senior Technical Account Manager is a technical support and customer management role. Helping with on-boarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. You will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. This position is best suited to someone working in customer success and/or technical account management with good depth of technical experience within Unified Comms, Telecoms or Contact Centre services. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Knowledge of Unified Communications and/or Contact Centre Technology including;, • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. Applicants must be located in Germany with right to work. Hit apply to take your career to the next level. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Are you fluent in French and looking for an exciting opportunity to work (remotely) from Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic French Speaking Customer Representative. This position includes the fantastic benefit of paid relocation to Greece, providing you with the chance to immerse yourself in a beautiful culture while making a significant impact in customer service. Your Role: • Deliver exceptional customer support to French-speaking clients, ensuring their inquiries are addressed with professionalism and care., • Engage with customers through various communication channels including phone, email, and chat., • Learn and utilize our client systems to provide outstanding service., • Collaborate with team members to ensure swift resolution of customer issues., • Fluency in French (both written and spoken) is essential for effective communication with clients., • Strong communication skills coupled with a customer-oriented mindset., • Willingness to learn new tools and technologies suited for remote work., • Self-motivated, proactive, and able to thrive in a fast-paced environment., • Open to relocating to Greece for this amazing opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Local Account Manager phs Hygiene- North London We have an exciting opportunity for a Hygiene Local Account Manager covering the North London territory, postcodes include AL, CB, EN, HA, HP, LU, MK, N, NN, NW, OX, PE, SG, WD. Your role will be to manage and support our Key Account customers at site level within the PHS Hygiene division. You will be responsible for mobilisation of new sites, retention, growth, and new business delivery within your territory, working closely with our Senior Key Account Managers and Key Account Managers ensuring we meet the strategic goals of our largest customers. Key Tasks: • Achievement of annual new business target (Territory & Personal) from portfolio of Key Account sites within your designated territory., • Regular contact & dialogue with Senior Key Account Managers/Key Account Managers/Key Account Support teams, Managed Accounts, Operations Centres., • Mostly customer facing with regular daily meetings and calls, • Present and gain agreement from the customers within the territory that ensures the customer sees this approach as added value from their current relationship with PHS, that it supports both customer and PHS commercial requirements and supports the customer with continuous improvement and innovation., • Proactively identify and develop all levels of contacts within the specific territory to support retention., • Proactively identify non-compliant sites and develop future new business opportunities., • Work with the wider team to ensure that the customer experiences the best and most appropriate level of support and service that to the customer reflects a single joined up team approach., • On ‘owned’ accounts, work with the Tenders team to product final bids and documents to the customers., • Generate timely management reports as required that will include pipelines, identifying risks and opportunities with action plan to support., • Work proactively within your territory with a planned schedule of visits, to keep the customer up to date, ensuring that you get the most from your visits and calls., • Working with the network of service personnel within PHS to deliver a best-in-class customer experience. Knowledge and Experience Required: • A proven sales professional with both an account management and growth/new business track record in a B2B sales/service environment (service or consumables)., • Strong knowledge of PHS’s marketplaces and competitors or experience of similar markets., • Highly developed selling skills with excellent communication skills both F2F and written, with the interpersonal skills to influence other parts of the business., • IT literate, with an emphasis on using technology to be effective and productive., • High levels of energy, commitment, and tenacity with a strong understanding of the sales/service process., • Ability to work autonomously, with effective diary and journey planning skills., • Enhanced DBS (CRB) will be checked on offer of employment due to the areas visited, • A full clean Driving Licence is required for this role The Rewards: • An annual salary of £30,000 0TE £47,000., • Company car or car allowance., • Phone, laptop, and kit to work effectively from home and on the road., • Pension scheme., • 24-hour wellbeing helpline & access to virtual GP for you and your household., • 23 days annual leave plus bank holidays., • Discounts at thousands of UK retailers with PHS Perks., • Buy and sell holiday scheme (after 6 months in the business)., • Ongoing career and development opportunities. If you want a career with a well-established company, where you will be appreciated for the quality of your work, we would love to hear from you. Apply now. phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain, and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 59 years of business. Our businesses include Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

One of Pine's portfolio companies, Inixion, is a Sage partner with a track record that speaks for itself: a 100% project success rate across nearly 20 years of delivering Sage X3 for manufacturing and distribution, and Sage Intacct for services-led businesses. Their consulting team brings deep industry expertise and long-term customer partnerships across the UK and North America — and they're growing. They're looking for a driven, client-focused Sage X3 Customer Support Consultant to join their Support and Development team. The successful candidate will be the person clients count on when something goes wrong — taking ownership of issues, digging in to find solutions, and seeing every ticket through to resolution. This role works closely with Inixion's Development and Technical Consulting teams, and with third parties where needed, to keep clients running smoothly. This is a full-time remote role. • Receive, own, and resolve support tickets raised by Inixion clients — taking full accountability from first contact to resolution., • Use remote access tools to diagnose and troubleshoot issues directly within client environments., • Analyse, replicate, and resolve support cases within Inixion's escalation guidelines., • Liaise with internal departments — Development, Technical Consulting, and management — to drive swift resolution of outstanding issues., • Maintain thorough, clear documentation on all tickets to support team continuity and knowledge sharing., • Communicate proactively with your manager, flagging issues as they arise rather than after the fact., • Uphold a high standard of written and verbal communication with clients at all times., • Support colleagues when capacity or complexity demands it., • Travel to client sites and internal Inixion meetings as required. Required • Solid working knowledge of Sage X3 — either as a super user or in a support/consulting capacity, including technical experience., • Confident, professional, and able to work independently with minimal direction., • Strong organisational and analytical skills with a methodical approach to problem-solving., • Clear, professional communicator — both in writing and verbally. Nice to Have • Experience with Sage Intacct., • Familiarity with Microsoft SQL and/or Crystal Reports., • Proficiency in Microsoft Office. £38,000 - £40,000 a year • Location: Remote (UK), • Employment Type: Full-Time, • Bonus: 7.5% Annually, • Hours: Monday–Friday, 9:00am–5:30pm (flexibility required for on-site visits and agreed extended hours), • Holiday: 20 days per year, increasing annually to a maximum of 25 days, • Private Health: Eligible to join after 6-month probationary period, • Pension: Eligible to join after 3 months, • Bonus Scheme: Eligible after 6-month probationary period, • Life Assurance: Eligible after 6-month probationary period, • Broadband/Mobile Allowance: Included We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Healthcare Account Manager phs Healthcare Location: Hybrid- Home/ National Permanent Full-time Role Overview At phs Group, we place people at the heart of everything we do. We believe in a culture driven by innovation, excellence, and sustainability. As a Healthcare Account Manager in our Healthcare division, you'll be an integral part of a team that lives by these values every day, shaping the future of our services and impacting the industry significantly. In this pivotal role, you will manage and develop our portfolio of accounts in the healthcare sector. Your actions will directly contribute to our purpose - to innovate and excel in providing top-tier hygiene services while upholding our commitment to sustainability. This position demands a proactive approach in understanding the unique challenges and opportunities within this sector. The Healthcare Account Manager will be a commercially focused relationship builder with a passion for delivering exceptional customer experiences. The ideal person will have experience in generating new business and managing accounts, thriving in a fast-paced commercial environment. They will be persistent in their pursuit of new business opportunities and effective account management. What will you be doing as a Healthcare Account Manager? • Establish and maintain strong relationships with Key Opinion Leaders (KOLs) within designated accounts in the healthcare sector to enhance existing revenue and secure new business, achieving new business targets., • Create a strategic plan to protect, expand, and acquire business within a specified group of prospective accounts., • Develop precise forecasts and implement tailored business plans that align with the objectives of both phs Group and its clients, prioritising customised and innovative solutions while meeting new business and retention goals., • Serve as the primary point of contact to cultivate strong, long-lasting relationships with clients by delivering a responsive, customer-centric approach to managing accounts., • Generate and analyse industry-specific reports, including performance and ESG reports, to identify growth opportunities and risks. Communicate these insights to clients, helping them achieve their individual performance and ESG targets., • Collaborate closely with internal teams (including tenders, marketing, commercial, customer service and executive support) to ensure a cohesive and industry-specific approach to account management., • Promote and nurture a positive team culture, demonstrating a collaborative and supportive approach in all interactions with colleagues. Who You Are?, • Exceptional face-to-face and written communication skills, capable of influencing and collaborating effectively across various business areas both internally and externally., • A self-starter. Independent, with strong planning and organisational skills, thriving in a dynamic environment., • A commercially savvy, analytical thinker, • Demonstrable understanding of sales methodologies, • Demonstrable success in managing accounts, preferably within the healthcare sector, alongside a proven track record in prospecting new business opportunities., • A strong knowledge of the healthcare landscape., • A knowledge of waste segregation and HTM07-01., • Has high energy and demonstrates a tenacious and resilient approach., • Thrives in a high-pressure commercial environment. What do phs offer?, • Base salary of £40- 45,000.00 (depending on experience), attractive OTE plus uncapped earnings, • Company car or car allowance, • Phone, laptop, and kit to work effectively from home and on the road, • Pension scheme, • phs perks– savings from over 800 UK retailers, • Access to Digital GP for you and you household, • Buy and sell holiday scheme, • Enhanced maternity and family friendly leave, • Full induction training, • Career Development- A role that will enable you to develop through exposure to an array of healthcare verticals in a company that encourages personal and professional development through our internal learning platform as well as access to external training providers. Who we are? phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites to multi-national restaurant chains, healthcare establishments and small owner-occupied shops. phs Group provides vital workplace services to organisations which improve the well-being of employees and customer. It makes over 3.6 million visits each year, whether it’s disposing of sanitary waste and nappies, installing hand dryers, soap dispensers, consumables and air purifiers or supplying floor mats to prevent slips, trips and falls. You’ll also find phs working within the healthcare industry disposing of clinical, pharmaceutical and dental waste. phs services also include the provision of indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

Kickstart your career with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming sector in Malta! This is an exciting opportunity for those who wish to merge their Finnish language skills with their passion for customer service, all while enjoying the beautiful surroundings and culture of Malta. As an essential part of our support team, you will engage with Finnish-speaking players, ensuring they have an outstanding gaming experience. Your responsibilities will involve addressing customer queries, resolving issues, and providing valuable information regarding our games and services. If you are enthusiastic, communicative, and dedicated to helping others, this role is perfect for you. With our relocation assistance, moving to Malta will be a breeze! • Provide top-notch customer support to Finnish-speaking clients via chat, email, and phone., • Timely and effectively resolve customer inquiries and concerns., • Guide customers through our gaming offerings and services to enhance their enjoyment., • Work collaboratively with fellow team members to maintain high-quality service., • Document customer interactions in our CRM system accurately., • Collect feedback from customers and use it to suggest service improvements., • Participate in training sessions to continually develop your product knowledge and customer service skills., • Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus., • Prior experience in customer service or a similar role is preferred., • Excellent communication and interpersonal skills, with a focus on customer satisfaction., • Able to multitask and excel in a fast-paced work environment., • Familiarity with CRM software and customer support systems is advantageous., • Willingness to relocate to Malta and embrace a new culture., • A keen interest in gaming and understanding of the iGaming industry is a significant asset., • Career growth opportunities in a renowned iGaming company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Yearly salary €26.000 excluding bonuses., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package (reviewed case by case), • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Mercier Consultancy is excited to announce an opportunity for an Italian Speaking Customer Service Representative for our Client's Real Estate Platform. In this vital Junior role, you will provide exceptional service to our Italian-speaking customers, assisting them with inquiries related to property listings, buying, selling, and renting real estate. Your fluency in Italian will enable you to effectively communicate with clients, guiding them through the intricacies of the real estate process and providing valuable information about available properties and services. Your role will be essential in enhancing customer satisfaction and facilitating smooth transactions on our platform. • Deliver outstanding customer service in Italian through phone, email, and chat regarding real estate inquiries, • Assist customers with property searches, booking viewings, and understanding the buying or renting process, • Resolve customer issues and complaints efficiently and professionally, • Document customer interactions and maintain accurate records in our CRM system, • Collaborate with real estate agents and internal teams to ensure timely responses and effective resolution of inquiries, • Gather customer feedback to help enhance service offerings and platform usability, • Stay informed about real estate market trends and property listings, • Fluent in both Italian and English, with excellent communication skills, • Strong customer service orientation and problem-solving capabilities, • Previous experience in customer service, particularly in real estate, property management, or related fields, is preferred, • Able to manage multiple customer inquiries effectively, • Detail-oriented with strong organizational abilities, • Interest in real estate and helping customers achieve their housing goals, • Familiarity with customer support software and CRM systems is a plus, • Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel ), • Private Health Insurance, • 2 Extra Salaries Per Year, • Support In Finding Accommodation After Hotel, • Fully Paid Training, • Monthly Performance Bonus, • Free Greek Course, • And More...

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Commercial Account Manager Field-based covering: SE, BR, DA, ME, TN, CT, BN postcodes Competitive Salary + Car + Bonus + Benefits Marshalls is a market leader in the manufacturing and supply of superior natural stone and innovative concrete hard landscaping products, supplying the construction, home improvement and landscape markets. Our Marshalls mission is ‘Creating Better Spaces’; we’ve held a super brand status since 2010 and are a successful FTSE 250. Every step we take, every product we make, is geared towards making the world around us a better place to live. We are recruiting an experienced professional with a strong background in Commercial Account Management to develop relationships with Sub Contractor and our Key Specialist Merchant customers. So, what’s the mission? Demonstrating your commercial drive and passion, you will have full responsibility for your sales and profitability budget. You will take ownership whilst working collaboratively with commercial colleagues to identify and secure multi product cross catalogue opportunities across sub contractors and Merchants. • Develop and implement a focused territory Business Plan based upon the territory sales budget for all commercial product catalogues., • As a Commercial Account Manager you will promote early pre-tender engagement, prepare and present project related value propositions, installation benefits and on site product training in conjunction with relevant Marshalls’ product specialists and support services to maximise sales opportunities with Contractor and Sub Contractor supply chains., • Work closely with the Divisional Trading Manager and sales colleagues to ensure national priorities, successes, and focus is maintained throughout all sales and support functions., • Identify, monitor, and report competitor activity and market trends, • Assist the Company at Exhibitions, Trade Events, CPD Seminars, Tool Box Talks, Presentations and Corporate events when required., • Promote and deliver sales growth of NPD and specialist products., • Use and monitor KPIs, systems, ABI leads, project pipelines and CRM reporting effectively to maximise both best practice and time management in order to achieve regional objectives., • This is an established patch so you will take responsibility to maintain those existing relationships. You will manage contractors, sub contractors and attend regular business reviews throughout your region in line with our ‘Creating Better Spaces’ mantra., • Your experience and commitment to project tracking and conversion skills will stand you in great stead too. What are the mission-critical skills? • It is essential that you have External Sales and or Account Management experience in the construction industry, selling products to sub-contractors, and key specialist merchants, • You have a successful track record, including major project and account management, • You can demonstrate your ability to develop long-term relationships with both customers and colleagues, • You have proven project-tracking and conversion skills, • You are self-motivated, dynamic, and driven, • Confident in working independently with the skills to work under your own initiative, • Presentable, credible, and reliable Being field-based, you will need a full UK driving licence and be able to commute within the patch as detailed Benefits We don't just build paths; we pave the way for personal and professional growth. Join us, and let's create a future where your skills and ambitions can flourish. Benefits include; • Company Car, • 34 days per annum or the equivalent in hrs (inclusive of bank holidays), • Sales Bonus, • Monday - Friday, • Health care cash plan, • Cycle to work scheme, • Employee discount on products, • Retailer discounts, • Marshalls Wellbeing Centre, • Share purchase scheme, • Life assurance, • Enhanced Maternity, Paternity, and Adoption pay and leave, • 5% company-matched pension scheme Equal Opportunities We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We call this doing business The Marshalls Way. We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you are valued for the contribution you make, and where you can grow and develop by being entirely yourself! Closing Date: 12noon Monday 27th October 2025 Agencies: We’ve got this one, thanks! #INDHP

Are you an experienced Key Account Manager? Do you have extensive experience with sales into large international chains and distributors within the Automotive sector? I want to talk to you! I am looking for an experienced Key Account Manager to join a manufacturer to manage customers in trade and online distribution sectors as well as direct customers within the manufacturing industry. This position will be responsible for managing and maximising existing and new customer relationships across the south of the UK and achieving revenue target through the selling of products and services. Key Account Manager Permanent Days Position Salary + bonus + Car Remote role with travel (South UK) Key Account Manager Job Description • Customer Engagement: visiting industrial clients to develop and maintain long-term relationships based on the company’s Go-To-Market (GTM) strategy. • Strategic Relationship Building: Focus on nurturing customer relationships through regular meetings, creating tailored strategies for each key client to align with their unique goals, and identifying new opportunities for growth and satisfaction. • Sales and Business Development: Meet revenue targets by actively promoting products and services, leveraging cross-selling and up-selling opportunities across regions, and negotiating favourable contracts and terms. • Analysis, Reporting, and Collaboration: Conduct customer data analysis to refine strategies, report on sales performance and market trends, and work closely with internal teams like product development, logistics, and marketing to fulfil client needs. • Industry Expertise and Travel: Build deep knowledge of client industries to deliver relevant solutions and commit to extensive travel for client meetings, sales offices, HQ visits, and industry events. Key Account Manager Essential Experience/Skills/Qualifications • Automotive Background, • Account management of distributors/customers, • Able to travel Key Account Manager Company Benefits • Car Allowance, • Bonus, • Pension, • Health benefits

Technical Account Manager London - Hybrid or UK - Remote About Snowplow Snowplow is the global leader in customer data infrastructure for AI, enabling every organisation to transform raw behavioural data into governed, high-fidelity fuel for AI-powered applications—including advanced analytics, real-time personalisation engines, and AI agents. Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry, and DPG Media use Snowplow to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrate deep customer context into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviours, hyper-personalise customer experiences, and detect fraud in real time. The Opportunity The Technical Account Manager (TAM) sits within our Technical Services team and reports to the Technical Account Management Lead. This customer-facing role blends technical expertise with consultative support, helping customers solve problems and get value from their data using Snowplow. We view customer activation as key to retention and success. TAMs work closely with clients to understand their data goals and design tailored implementations that drive business outcomes. We’re looking for a technically savvy, data-driven individual who thrives in a fast-paced environment and enjoys working with data teams to co-design solutions, implement use cases, and demonstrate impact. The role involves close collaboration with cross-functional teams—Engineering, Product, Sales, Support, and Marketing—to optimise customer strategies and expand use cases. What you'll be doing: ● Partner with various Snowplow team members to support customer accounts, collaborating with them to deliver value within their unique and complex organisations.● Provide consultation and advisory support to customers regarding solutions and use case development, by providing actionable execution of success criteria and solutioning complex problems.● Work with customers to identify, diagnose and resolve technical challenges with their Snowplow solution – including front-end implementation, data modelling, real-time data processing, and more.● Educate and enable our customers through tailored workshops and advisory sessions.● Collaborate with our Solution Architects, to develop and evolve technical assets such as data models, implementation strategies, architectures, and supporting code to bring value to our customers as well as our internal teams.● Develop domain expertise in key verticals through deep customer collaborations, general research and industry events/conferences.● Work closely with the Customer Success and Strategic Account Management teams to develop long-term strategies and roadmaps for activation and adoption of Snowplow’s products. ● Continue learning and staying current with our products and related technologies, to assist and train both customers and other team members We’d Love to Hear From You If Have: ● A solid understanding of the data space - cloud infrastructure, database technologies, visualisation tools and other enabling technologies in the modern data stack.● Experience working either client-side or agency-side as an analyst, analytics engineer, data engineer, data consultant, or data scientist.● SQL and data modelling experience, and proficiency at manipulating data.● Experience with direct management of a customer portfolio for continual successPrevious experience designing and implementing complex software solutions, including gathering/developing requirements and interacting with senior technical stakeholders (e.g. CTO, VP, Tech Lead). ● Previous experience of using Snowplow, (either BDP or open source) is ideal but not required What We Offer You in Return: 💰 A competitive package, including share options🧘 Flexible working🏖 A generous holiday allowance no matter where you are in the world💻 MacBook and home office equipment allowance👪 Enhanced maternity, paternity, shared parental and adoption leave Snowplow is dedicated to building and supporting a brilliant, diverse and hugely inclusive team. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence.

Senior PPC Account Manager Location: Hull / Hybrid Salary: £34000 -£45000 DOE plus Flexible Working, *Every other Friday off and Benefits Are you an amazing Account Manager? Are you a PPC Pro? We have an exciting opportunity for a Senior Account Manager to join us on a full-time hybrid basis. We offer flexible start and finish times as well as having every other Friday off*. We trust our people to work flexibly around their lifestyle and family arrangements. Summiteers are asked to attend our office in the C4DI complex in Hull, Fruit Market 2 days per week, the rest of the week can be done from home. For the right candidate, we may also consider greater flexibility around office time. What will you be doing? As a Senior Account Manager at Summit, you’ll be overseeing the strategy of blue-chip clients whilst managing and supporting the delivery team. With support from fellow Summiteers, you will develop and executive campaigns in line with client objectives, guiding inputs and coaching your team along the way. On a day-to-day basis, you will: Lead your paid media delivery team and take responsibility for ensuring great performance in line with client objectives across Google and Microsoft Ads. Own the day-to-day execution of the strategy and ensure delivery of projects on-time and within budget. Prioritise challenges and manage key stakeholders both internally and externally. Assist your Account Director in developing relationships and maintaining consistent communication with clients. Be the main point of contact for the client, ensuring your team are delivering the strategy in line your client’s KPIs and challenging their approach where necessary. Support and manage channel execs and managers, assisting and mentoring their development. Attend and lead regular client calls to discuss performance and actions. Keep up to date with changes in the paid media landscape, adopting new tactics to improve client performance and meet client goals. What are we looking for? Drive, determination and a self-disciplined approach are vital to be effective in this role. You will enjoy being a proactive team player who is motivated, enabling you to manage a diverse and busy workload. You should be able to jump in and execute changes when required, whilst being able to take a step back and lead on solutions for challenges. Key skills and knowledge include: Ideally at least 3 years' experience managing paid media campaigns across Google and Microsoft Ads. At least 3 years PPC Experience and / or Multi channel experience Experience using a suite of core paid media performance and analysis tools such as Google Analytics, Adobe Analytics and Google Ads. Experience of adapting to different personalities allowing for effective communication. Experience in line managing junior team member Experience working in an agency environment is preferable. Excellent attention to detail with a track record of analysing performance. Interest in and knowledge of up-to-date paid media best practices. Strong working knowledge of MS Office, particularly Excel and PowerPoint. On offer is a competitive salary of £34,000 - £45,000 per annum depending on experience as well as a range of excellent benefits including flexible start and finish times, up to 29 days' holiday per year (plus bank holidays), milestone days off, Bupa health cash plan, life assurance and Annual Bonus Scheme. Additional keywords: paid media, PPC, performance marketing, digital marketing, account manager, google ads We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; race; age; sexual orientation; or disabilities. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Please note, in line with GDPR, your details will only be retained for a period of 12 months from application date and then deleted, unless advised otherwise. Your application has been successfully submitted! _

Technical Account Manager - SaaS | Contact Centre Work at the forefront of CX Solutions. Leverage AI and modern technology. Future proof your career! Our client is a market leader in Customer Experience Engagement and AI technology. They are gorwing their team and looking for talented, enthusiastic and ambitious Technical Account Managers to join their global customer team. If you are looking for an exciting job opportunity that will future proof your career, read on. The role of Technical Account Manager (TAM) is part of a professional services team and is a post-sales focused technical support and advisory role. You will join a talented global team with the aim to exceed customer expectations, improve process, technology deployment and to help the company meet its growth objectives. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 2+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Demonstrated technical problem-solving proficiency Software and/or Telephony., • Excellent analytical and advanced troubleshooting skills with end-users/customers, • Excellent customer service and communication skills, both verbal and written, • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport Experience Preferred: • Working technical knowledge of contact centre software / design / functionality, • TCP/IP networking knowledge and VoIP technology exposure, • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Senior Technical Account Manager - SaaS | CCaaS Working at the forefront of AI technology provides a great learning experience that will present you with skills and experience for the next generation of customer success and customer experience CX solutions. If you are looking to future proof your career and be on the pulse of modern SaaS & AI technology, please read on. The role of Senior Technical Account Manager (TAM) is part of the professional services team and is a post-sales focused technical support and advisory role. You will join a team of experienced customer account managers with the aim to exceed customer expectations, improve process, technology deployment and to help the company meet its growth objectives. Interaction with customers will be done via phone, email, chat and WebEx, with face to face meetings as necessary and/or appropriate. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 5+ years in a Technical Servcies role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Demonstrated technical problem solving proficiency Software and/or Telephony., • Excellent analytical and advanced troubleshooting skills with end-users/customers, • Excellent customer service and communication skills, both verbal and written, • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport Experience Preferred: • Working technical knowledge of contact centre software / design / functionality, • TCP/IP networking knowledge and VoIP technology exposure, • Comprehensive knowledge of TCP/IP, telecom circuits from DS0 through OC-48, • Understanding of network topology and telecommunications architecture (PBX, Carriers and VoIP), • Understanding of basic scripting fundamentals, • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. You must be based in the UK and be eligible for security clearance. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Why Join Us? • Join a fast-moving UK cybersecurity software vendor on a mission to close the SME cyber resilience gap, • Work in a pivotal new business role with ownership of channel growth and strategy, • Be part of a startup-style culture with the backing of trusted partnerships and a growing platform, • Remote-based role with flexible working and strong team collaboration, • Competitive £50k base salary + uncapped commission based on partner performance Key Role Responsibilities • Identify, approach and onboard new resellers, MSPs, MSSPs and other service providers, • Build and manage strong, revenue-generating relationships within the IT Channel, • Drive partner-led new business opportunities – focus on acquisition and activation, • Work across marketing, pre-sales, and product teams to support partner success, • Develop enablement tools including training, collateral and joint go-to-market materials, • Run partner performance reviews, track KPIs, and forecast revenue contribution, • Stay current on market trends, competitor positioning, and evolving channel dynamics Key Attributes Required • Minimum 2–3 years' experience in IT Channel sales – distribution, vendor, or partner background preferred, • Proven track record in onboarding partners and driving new business through the channel, • Hunter mindset with high energy, initiative, and focus on commercial results, • Comfortable working remotely while staying proactive and connected with internal and external stakeholders, • Strong interpersonal and communication skills – able to influence and build credibility, • Passion for cybersecurity and the evolving needs of the SME market

Paid Social Account Manager | E-commerce | Fully Remote (UK-Based) | £35,000 Love Paid Social? Got a knack for scaling e-commerce brands? This one’s for you. Our client, a growing social ad agency working with some of the most exciting e-commerce brands, is on the hunt for a Paid Social Account Manager. You’ll be leading Meta ad campaigns that drive real results - think sales, conversions, and growth. *This role is remote-first, but they like to keep it real with monthly meetups in London, Manchester or Glasgow* What You’ll Be Doing • Running Facebook & Instagram ads like a pro - launching, optimising, scaling., • Managing campaigns with big budgets - £1M+ spend? No problem., • Testing creative, copy, audiences - always tweaking to find what works., • Using data to get smarter - Excel is your mate., • Working closely with clients to smash targets and build strong relationships. What You’ll Bring: • 2+ years in paid social, with e-commerce brand experience., • Confidence running Meta Ads Manager - this is your playground., • A sharp eye for detail and a love for results., • Comfortable talking shop with clients - you get what they need., • Fast learner, self-starter, team player. Nice to Have: • TikTok, Snapchat, Pinterest or LinkedIn ads experience., • Programmatic ad buying knowledge., • Degree? Cool. But we care more about what you can do. Perks: • Monthly wellness budget - take care of you., • MacBook, iPhone, home office setup - we’ve got you., • Annual bonus for smashing it., • Monthly team socials (yes, they’re fun too).

Tax and Accounts Manager – Accountancy Practice Location: Tunbridge Wells, Kent Salary: £50,000 – £65,000 (dependent on experience) Job Type: Full-Time, Permanent Are you an ACA, ACCA or CTA qualified accountant with a strong background in both tax and accounts? Do you have proven experience managing a client portfolio within an accountancy practice? Are you seeking a career move that offers progression and the potential for future leadership? If the answer is yes, this opportunity could be the perfect next step. A leading and well-established accountancy practice in Tunbridge Wells is looking to appoint an experienced Tax and Accounts Manager. The role is being handled exclusively by Andy Irvine, a specialist accountancy recruiter with extensive experience placing professionals into top-tier firms across the South East. This reputable practice is known for delivering tailored compliance and advisory services to a diverse client portfolio, including SMEs, owner-managed businesses and high-net-worth individuals. The successful candidate will join a dynamic and collaborative team, taking on a newly created position with genuine scope for development and future progression. Key Responsibilities: • Managing a diverse portfolio of clients across multiple sectors, • Reviewing and signing off statutory accounts and tax returns (both personal and corporate), • Providing high-level tax planning and advisory services, including CGT, IHT and remuneration strategies, • Acting as a primary point of contact for client queries and relationship management, • Supporting directors with complex tax matters and business advisory work, • Mentoring and supervising junior staff and semi-seniors within the team, • Liaising with clients, HMRC and external stakeholders Candidate Profile:, • ACA, ACCA or CTA qualified (or equivalent), • Strong experience within a UK accountancy practice environment, • A well-rounded background in tax compliance, tax planning and statutory accounts preparation, • Comfortable managing client relationships and advising business owners, • Strong communication skills and a commercial, client-focused mindset, • Able to lead and mentor team members and support staff development Benefits:, • Competitive salary: £50,000 – £65,000 (DOE), • Annual bonus scheme, • Flexible working hours and potential hybrid arrangements, • Clear path for progression, with long-term leadership potential, • Ongoing CPD and training support, • On-site parking and modern, centrally located offices in Tunbridge Wells This is a rare opportunity for a Tax and Accounts Manager to join a forward-thinking practice that values its people and prioritises long-term growth and development. For a confidential conversation or to apply, please contact: Andy Irvine ?? T: ?? E: Keywords: Tax Manager, Accounts Manager, Practice Accountant, CTA, ACA, ACCA, Tunbridge Wells jobs, Kent accountancy jobs, Tax and Accounts roles, Accountancy Practice recruitment. Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Purpose of the role Build, develop and retain strong relationships with owners / management teams and employees of local and regional OEM organizations. Takes responsibility for OEM satisfaction at client’s decision maker unit and owner levels in his/her region. To be accountable for OEM and Keyloop colleagues, seeking to manage client expectations vs the performance of Keyloop organization. To be responsible for the performance of the total package of services and products of Keyloop in their region. • Responsible for a yearly turnover equivalent to the achievement of minimum performance quota, • Grow existing accounts through a business mix relevant to role and local market, • Assimilates a good understanding of Keyloop products and services, utilising and leveraging internal product expertise with clients, • Targeted through Annual Recurring Revenue: first year reoccurring revenue that a new contract replaces within an existing or new client, • Demonstrates a high level of professionalism at the end of first three months, to include:, • Presentation of the Keyloop Company Overview (PPT) highlighting the benefits of doing business with Keyloop, • Produce a Business & Sales plan (PPT, Word, Excel), • Be able to do a high-level overview of our solutions, • Be able to present the top 3 or 4 benefits in each product (PPT), • Demonstrate a full comprehension of the Keyloop sales process, • Produce accurate and meaningful WIP, Forecast, Plans & visit reports, • Demonstrate strategic thinking ability to increase productivity YoY facilitating double digit business growth & % share of wallet, • A proven track record of existing business sales gained in a technology solution sales environment where the ROI has been based on business process change/optimisation, • Able to demonstrate a professional structured sales approach incorporating Prospecting, Contact Management, Qualification, Presentation, Objection Handling and Closing Techniques., • Able to analyse a market objectively and identify relevant target prospects, • An ability to develop existing accounts together with identifying and securing new business opportunities., • Highly computer literate and familiarity with CRM/SFA systems, • Well-developed commercial and financial acumen, • Development of annualised OEM sales plan, • Defines OEM sales plan on a monthly basis, over a 12 and 36 month timeline, • Responsible for planning own workload, • Plans prospect visits in an efficient way through effective time management, • Plans the sales process from initiation to winning, • Balances client expectations versus realistic and profitable performance for Keyloop, • Self-management through allocating the right amount of time to the right activities, • Allocates time to the right prospects/ clients and stakeholders in order to develop new relationships and profitable business, • Takes accountability for client’s realisation of the full benefit of the purchased solution, • Motivated, energetic and flexible in approach to work, with flexibility in the application of these, • Focused on owning and completing the sales processes, not just specific tasks, • Can evidence high levels of commitment to clients, colleagues and Keyloop, • Driving self to deliver a quality client experience: delivering above and beyond client expectations, • Applies diligence and tenacity in new client acquisition balancing this with an understanding when to walk away, • Motivates clients to use the Keyloop products and services through application of personal effort, • Strives to achieve client satisfaction, • Demonstrates stamina and resilience, is not daunted by adversity, • Highly result driven: determined to achieve great sales results, • Establishes relationships with clients / prospects, • Seeks to achieve the highest quality for clients, attributable to Keyloop profitability., • Measures and drives customer satisfaction, • Identifies opportunities to sell Keyloop products and services, introducing technical expertise to maximise success, • Persistence in the pursuit and achievement of results, • Comfortable initiating existing client relationships, • Utilises people skills to convert opportunities into closed business, • Applies persistency to build existing client relationships and grow their confidence in Keyloop, • Excellent communication skills: communicates solutions not problems, • Adapts quickly to new conditions in client interaction., • Converts prospects into clients, • Establish and build relationships through inherent people skills, • Develops and implements a rolling contact plan, • Develops a broad understanding of the client’s business and breadth of understanding of current IT provision, linking these to Keyloop products and solutions, • Strong analytical skills, • Ability to present complex problems in an easily understandable way for non-specialists., • Motivates internally to provide and deliver the best solution for the client., • Takes responsibility for problems and seeks to address them in a positive manner, • Shows flexibility in analysing and solving the client’s problems, • Convinces clients that appropriate IT systems are crucial to their business success, • Positions Keyloop as the most suitable and best solution in the market, • Flexible and creative in identifying business opportunities, • Demonstrates confidence when presenting the benefits of Keyloop solutions, • Utilises client business understanding to leverage the power of the Keyloop solution, • Understands and applies a range of influencing and negotiation techniques to win business, • Adjusts sales strategy according to the situation, • Skills / Knowledge & Experience, • A proven track record of existing business sales gained in a technology solution sales environment where the ROI has been based on business process change/optimisation, • Able to demonstrate a professional structured sales approach incorporating Prospecting, Contact Management, Qualification, Presentation, Objection Handling and Closing Techniques., • Able to analyse a market objectively and identify relevant target prospects, • An ability to develop existing accounts together with identifying and securing new business opportunities., • Highly computer literate and familiarity with CRM/SFA systems, • Well-developed commercial and financial acumenWhy join us?We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way. An inclusive environment to thriveWe’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day. Be rewarded for your effortsWe believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration. Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the heart of one of Chip's most significant product launches. As we bring our SIPP pension to market, we're looking for a Team Lead who can help shape what great customer support looks like from day one, and grow with the proposition as it evolves. As Chip's proposition matures, our ambition is to move toward more personalised, regulated support for customers, and this individual is likely to play a leading role in shaping how CS delivers that. If you're motivated by helping build something, not just running it, this is the right opportunity. You'll be part of a broader CS team, leading on Pensions while contributing to the wider range of customer queries and subjects across Chip's product suite. You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction. What you can expect to be doing: Pensions SME The go-to person within CS for all things pension and SIPP — building and maintaining internal knowledge, guidance, and processes as the product evolves Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributing to the pension customer experience roadmap Keeping across regulatory developments relevant to SIPP and pension products and ensuring the team is always up to speed Playing an active role in how Chip develops more personalised, regulated support for customers over time Leading your team Day-to-day line management of a broader CS team with a Pensions specialism — setting the standard, driving performance, and developing people 1-2-1s, probation reviews, personal OKRs, and performance management Experienced in having difficult conversations and comfortable holding people to account with fairness and consistency Creating an environment where people are motivated, supported, and clear on what good looks like Operational responsibilities Representing Customer Support in the Pensions work stream — SLAs, KPIs, blockers, and solutions Rota management, leave, sickness cover, and OOH planning — always with a risk-based eye on customer impact Supporting the team with complex pension enquiries and acting as the escalation point when it matters Using data to understand performance, spot trends, and drive continuous improvement Ensuring full compliance with FCA regulatory requirements across every customer interaction What we’re looking for: Essential Experience managing customer support teams within an FCA-regulated financial services environment, pensions, investments, mortgages, financial advice, or similar A solid grasp of the compliance obligations that come with supporting customers on regulated products A natural subject matter expert, someone who builds knowledge, shares it well, and uses it to influence across teams A people-first leader with a genuine track record of developing and getting the best out of a team Operationally sharp, comfortable with data, SLAs, and the day-to-day reality of running a busy CS function Motivated by helping build and shape, not just maintain Desirable Direct SIPP or pension product experience Experience in or adjacent to environments moving toward more personalised, regulated customer support What we’re really looking for: ✍️ We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. ⏰ Working Hours ⏰ Monday to Thursday: 9:00 AM – 6:00 PM Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS £45,000 per annum Discretionary Performance-Related Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £45,000. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Video screen with someone from our Talent team Video interview with the hiring manager Final interview with VP of Customer Support About Chip Chip’s mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit _. We're looking for a Technical Account Manager who is a true Identity Security Practitioner—someone who lives and breathes identity security, not just manages accounts. This isn't just about support; it's about being the technical vanguard for our most strategic clients, guiding them through complex identity transformations, anticipating their needs, and ensuring their Saviynt platform becomes an indispensable pillar of their security posture. You'll bridge the gap between deep technical expertise and strategic client partnership, driving successful implementations and ensuring long-term value. • Be the Identity Security Guru: Serve as the primary technical authority for assigned clients, providing high-level technical guidance and strategic direction throughout their Saviynt journey., • Architect and Define Solutions: Lead the technical definition, scoping, and design of complex identity security solutions, translating intricate client requirements into robust, scalable Saviynt deployments. This includes comprehensive RFP responses, detailed professional services estimates, project plans, Rough Order of Magnitude (ROMs), and Statements of Work (SOWs)., • Own the Technical Delivery: Take full ownership of the technical execution of SOWs, orchestrating the successful delivery of professional services. This involves hands-on oversight, troubleshooting, and acting as the primary escalation point for all project-related technical challenges., • Strategic Client Engagement: Conduct regular, in-depth technical reviews with customers, proactively identifying potential issues, optimizing their Saviynt environment, and ensuring maximum platform utilization and value realization., • Proactive Problem Solving: Monitor support requests and client environments to identify recurring technical patterns, championing product enhancements or process improvements within Saviynt to address systemic issues., • Drive Expansion & Adoption: Partner with account teams to identify and cultivate up-sell, cross-sell, and expansion opportunities by demonstrating how Saviynt can solve evolving identity security challenges and improve business outcomes., • Technical Enablement: Develop and deliver advanced technical demonstrations and training sessions for clients, ensuring they can independently leverage the full power of the Saviynt platform., • Internal Collaboration: Act as a critical liaison between clients, our Customer Professional Services (CPS) team, Engineering, and Product Management, ensuring client feedback drives product innovation and technical excellence., • Operational Excellence: Assist with regional services resourcing and forecasting, and manage timesheet and invoicing approvals, ensuring seamless operational flow., • Extensive Identity Security Experience (10–15 years): Proven history of delivering enterprise-class Identity Governance and Administration (IGA) and/or Identity and Access Management (IAM) solutions, including hands-on engineering, architecture, and complex technical problem-solving., • Proven Project Leadership (10+ years): Demonstrated success leading the scoping, planning, and delivery of large-scale, high-stakes identity security projects for enterprise clients, from initiation through post-go-live optimization., • Client-Facing Acumen: Exceptional skill in building trusted advisor relationships with senior-level clients and partners, combining technical credibility with strategic insight., • Complex Project Management Mastery: Expert ability to manage multiple concurrent, technically complex identity projects, balancing timelines, budgets, and stakeholder expectations., • Comprehensive Project Lifecycle Expertise: Deep knowledge of project planning, resource management, scope definition, schedule management, status reporting, and the production of meticulous technical documentation. Technical Stack Proficiency: Familiarity or direct experience with: • Core Web Technologies: XML, SPML/SOAP, Web and Application Servers, HTML., • Database Management: Oracle, Sybase, MSSQL, MySQL., • Directory Services: LDAP, Active Directory., • Enterprise HR Systems: SAP, PeopleSoft., • Programming Languages: Java, .NET, or C++., • Identity Management Provisioning Systems: (e.g., legacy Sun, Oracle, IBM, Novell, or similar modern platforms)., • Security Software/IT Audit: A strong understanding of broader security principles and practices, or experience in internal IT audit. Security Domain Knowledge • Mandatory IGA Experience: Must have substantial Identity Governance and Administration (IGA) experience., • PAM Knowledge (Desirable): Familiarity with Privileged Access Management (PAM) is a plus., • Integration Technology: Experience with integration technologies such as REST, LDAP, and database connectors., • Directory Services: Knowledge of directory services including LDAP, Active Directory, and Azure AD., • SaaS Platform Expertise: Must have experience working with SaaS security platforms., • Security Frameworks (Desirable): Understanding of security frameworks like Zero Trust, NIST, and ISO27001 is a strong advantage. IGA Product Experience • Core IGA Platforms: Must have experience working with one or more of the following IGA products: SailPoint, Okta, Oracle OIM, or Saviynt., • Other Security Products (Nice to have): Experience with Pathlock, CyberArk, BeyondTrust, or Delinea is beneficial., • Access Management (Nice to know): Familiarity with Access Management, Single Sign-On (SSO), and Multi-Factor Authentication (MFA) concepts. Management & Client Engagement • Stakeholder Management: Proven experience in managing stakeholders, including leading Program Boards and interacting with senior management., • RFP & Contract Management: Experience responding to Service RFPs, scoping projects, estimating, and producing Service Contracts/SOWs. £75,000 - £95,000 a yearIf required for this role, you will:- Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to): Data Classification, Retention & Handling Policy > Incident Response Policy/Procedures > Business Continuity/Disaster Recovery Policy/Procedures > Mobile Device Policy > Account Management Policy > Access Control Policy > Personnel Security Policy > Privacy Policy Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Infopro Digital, the B2B group specialising in information and technology, is currently looking for an Account Manager to join our team on a permanent basis at Haynes Group Limited, which sits within Infopro Digital’s Automotive division. Infopro Digital is a global organisation with 4,000 employees of 79 nationalities based in 26 countries, and a turnover of €630 million. Haynes Group are an established Automotive Data Solutions provider. For the last 11 years, the business has consistently exceeded budgets, delivering double‑digit year‑on‑year growth. In 2020, Haynes Group was acquired by Infopro Digital as part of a larger strategic plan to become a global leader within the automotive data market. Haynes Group are looking for an ambitious, experienced Account Manager to join the sales team. It is an exciting time to join the organisation as you will be instrumental in driving new business growth and expansion. The successful candidate will be responsible for developing new business opportunities through the sale of the current UK product range. The position will suit an established professional with a proven record of securing new revenue streams from existing customers. The right candidate will be someone who understands the importance of collaboration, ownership, integrity and excellent customer service. • Responsible for delivering a pure growth model of new business through actively identifying new revenue opportunities within existing customers, • Identifying, visiting and pitching existing customers who have a requirement for additional Infopro Digital products and services, • Managing existing customer relationships, which can span across multiple territories, • Managing existing customer contract renewals, • Creating a structured and efficient sales cycle, • Creating and maintaining a qualified sales pipeline, • Supporting the wider activities of the Haynes Group business in the UK, as directed by the UK Senior Sales Manager, • Data‑savvy individual with a strong understanding of data sales and/or the UK automotive market, • Minimum 2 years’ experience with a proven track record of success in delivering new business from existing customers, • Excellent prospecting, networking, negotiation and closing skills, • Exceptional communication skills, both written and oral (including presentations), • High level of computer literacy, • Outstanding customer relationship skills, • Highly numerate individual with the ability to work with data as a core sales product, • First‑class planning, organisational and administrative skills, • Generous base salary, • Bonus structure based on company and personal performance, • 25 days annual holiday (rising to 30 days), • Birthday day off, • 2 volunteer days, • Life Assurance (4× salary from Day 1 of employment), • Group pension scheme, • Employee Assistance Programme, • Cycle to Work, gym discounts and more, • Health cash plan, • Enhanced family‑friendly policies, • Employee referral scheme, • Wellbeing tools and resources, • Comprehensive product training and ongoing support from the UK Senior Sales Manager and the wider UK commercial team At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment. Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment that promotes the well‑being of our teams. Infopro Digital is a B2B group specialising in information and technology. With a presence in 26 countries, the group has 4,000 employees of 79 nationalities. Infopro Digital connects professional communities. Our brands are leaders across five key economic sectors: construction & public sector, automotive, industry, risk & insurance, and retail. Through our solutions, customers make informed decisions and companies develop their business and sustainable performance.

Are you looking for a new rewarding role? Want to feel like you've achieved something at the end of each day? Our client is currently looking for an empathetic individual to join their Customer Service team in the Heathrow area. This role is a temporary position starting asap and will be on going, Monday-Friday 08:00-17:00, with working a Saturday morning every third week. After 6 weeks training this role will become home based. Key Duties include: Answering incoming calls from customers or healthcare professionals Answering queries via the phone and email Logging machine faults Making outgoing calls arranging deliveries for customers Chasing up orders and deliveries Checking stock Processing and filing driver documentation Person/skills: Great communication skills Able to work in a fast pasted environment Computer literate If you get satisfaction from helping others this is the perfect role for you! Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.

Join Mercier Consultancy as an Italian Speaking Customer Service Specialist, with an exciting opportunity to work in beautiful Greece! We are offering paid relocation for the right candidate who is passionate about providing top-notch customer service to our Italian-speaking clientele. In this dynamic role, you will engage with customers through various channels, offering support and assistance tailored to their needs. Your professionalism and empathy will play a vital role in ensuring a memorable customer experience, helping to strengthen our reputation for excellence. • Handle customer inquiries in Italian through phone, email, and chat channels, • Provide accurate information regarding our products and services, • Resolve customer issues effectively and in a timely manner, • Document interactions and update customer records in our systems, • Work closely with other teams to ensure efficient resolution of customer concerns, • Participate in ongoing training and development sessions, • Contribute to a positive team environment and enhance customer satisfaction, • Fluency in Italian and English, both oral and written, • Exceptional communication and problem-solving skills, • Experience in customer service or a relevant field is advantageous, • Adept at multitasking and working in a fast-paced environment, • Strong attention to detail and commitment to customer satisfaction, • Positive attitude and a collaborative spirit, • Prior experience with customer support software is a bonus Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training And More...

Are you fluent in Norwegian and looking for an exciting opportunity to work remotely from Greece? Mercier Consultancy MD is on the hunt for a dedicated and enthusiastic Norwegian Speaking Customer Representative to join our dynamic team. This role provides the incredible advantage of paid relocation to Greece, allowing you to experience a vibrant cultural landscape while advancing your career in customer service. Your Role: • Deliver outstanding customer support to Norwegian-speaking clients, ensuring inquiries are managed with proficiency and care., • Communicate effectively through various channels such as phone, email, and chat., • Engage with our client systems to provide accurate and timely assistance., • Collaborate closely with team members to solve customer issues efficiently., • Fluency in Norwegian (both written and spoken) is essential for effective communication with clients., • Strong interpersonal skills and a customer-focused attitude., • Willingness to learn new technologies and tools suitable for the remote work environment., • Self-motivated, proactive, and capable of thriving in a fast-paced atmosphere., • Open to relocating to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

We have a new remote position available for a Fluent German Customer Service Specialist to join a leading relocation service provider. Responsibilities: • Maintain high customer services levels in line with company KPIs, • Build effective relationships with clients and assist the team in service delivery, • Preparation of documentation for assignees, • Responsible for data integrity for assignee records, • Filing and uploading relevant assignment documentation to the system, • Assist with regular and miscellaneous reporting, • Serve as the coordinator and owner of the relocation process for assignees, • Administration of mobility policy & logistical support, • Provide support to the team in ad-hoc duties, • Training and support will be provided Key requirements: • 2+ years’ experience in a customer service / coordination position, • Excellent customer service, organisation and multi-tasking skills, • Experience in the Relocation, Global Mobility or related industry is preferred but is not essential, • Experience travelling and living abroad preferred, • Ability to work with own initiative as well as part of a team, • Excellent analytical skills and attention to detail and thrives in a fast-paced working environment, • Strong organisational skills, proactive approach, • Ability to prioritise workload and meet deadlines, • Enthusiastic, keen to learn and adaptable to new administrative processes, • Competent IT user of Microsoft Office, particularly Excel and Word, • Fluent English & German required

Tembo is making the dream of ownership possible for a new generation of home buyers. We are a disruptive, award winning savings and mortgage platform powered by a proprietary technology platform - with the result of enabling buyers to buy their home years ahead of the alternative. We recently acquired a savings company to help us capture customers earlier in their home buying journey, nurture them through saving for a deposit and ultimately to match them with the best mortgage product to get them onto the ladder more quickly. Our savings business is growing very rapidly and we’ve recently launched a Cash ISA to complement our existing Lifetime ISA products. We have huge plans for new products and innovation in the future. We’re a mission centric organisation that holds our values close: Find a way - representing our desire to innovate and also leave no stone unturned to help find a customer a way to get on the ladder It's all about the people - customers, colleagues, partners - we’re all human and without them we are nothing If you don’t like it change it - as a startup we’re constantly listening to every source of data and evolving, every opinion counts We are rated 5* on Trustpilot with every single customer review celebrated and we are determined to find a way to ensure we retain that customer love as we scale. We are well funded by Goodwater Capital, Aviva, McPike Family Global Office, Ascension, Love Ventures as well as a suite of ethical backers such as Fair by Design, Barrow Cadbury, Joseph Rowntree Foundation and Big Society Capital. We’re looking for an experienced, customer-centric Customer Service Specialist who isn’t afraid to roll their sleeves up, to help deliver the best, most trusted customer service as we grow our business. In this role, you’ll be responsible play an integral part in helping the Customer Service team deliver world-class service to our Savings customers via in-app chat, email and telephony. This includes liaising with internal and external stakeholders and delivering 5* service, 7 days a week whilst continually implementing process improvements and optimising resources. You will also successfully collaborate with our operations, technology and compliance teams to ensure we achieve our company growth objectives. As a tech-enabled business there is a big focus on innovative AI/technology focused solutions to create the optimum customer experience whilst also enabling Tembo to scale quickly. At Tembo we utilise the latest tools and systems to deliver top class service, you’ll own the ongoing training and utilisation of these tools to ensure the team are making the most of the tools at their fingertips (eg Using Intercom AI to automatically resolve as many tickets as possible without human intervention). Proven experience in a customer support or operations role within fintech, banking, or a regulated financial services environment Comfortable responding to customers across in-app chat, email, and phone via platforms like Intercom Strong written and verbal communication skills, with a focus on delivering empathetic, clear and world-class customer service Skilled in triaging queries and issues to internal teams (e.g. ISA Transfers, Payments, Home Purchase) and ensuring timely resolution Experience working closely with internal stakeholders such as the Finance team to help resolve payments, deposits, and reconciliation queries Ability to follow and improve internal processes while maintaining service-level targets and accuracy Confident in using support tools and CRMs, tagging queries, and contributing to feedback loops that improve team workflows Detail-oriented and proactive in identifying emerging customer issues or patterns and raising them for process review Collaborative mindset, eager to work cross-functionally and support customers throughout their savings journey Location: Hybrid, with an office in Central London (1-2 days per week in the office)

Advancing People - Multilingual Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor for their client on a remote basis. As a German Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the German speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: • Receive incoming calls, • Deliver high quality customer service, • Assist with new customer's enquiries, • Process orders received via the telephone, fax, e-mail or internet, • Be proactive in the area of Customer retention Person Specification: • Fluent in German & English, • Strong customer focus and professional approach, • Excellent communication skills, both oral and written, • Ability to work effectively as part of a team, • Good computer skills, • Positive "can do" attitude This is a full time permanent position offering an annual salary of £26,500 + attractive company benefits This is a remote / Work from home position. If successful you would need to commute to St.Neots, Cambridge once a month. Apply now! Advancing People - Multilingual Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform. You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities • Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership,, • Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant., • Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities., • Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy., • Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance., • Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics, • Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live, • Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant, • Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases, • Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities, • Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency, • Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance, • Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation, • Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through, • Support customers through platform changes, upgrades, new feature adoption, and release-related questions, • Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions, • Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities, • Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required, • Help customers increase their self-service usage of the Antavo platform and Backoffice, • Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials, • Support internal process improvements, technical account management playbooks, automation, and scalable ways of working, • Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication, • Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have • Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers., • Strong ability to balance technical depth with strategic customer engagement and executive communication., • Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments., • Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution., • Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar, • Strong experience working with technical SaaS products and live customer environments, • Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust, • Ability to explain technical topics clearly to both technical and non-technical audiences, • Strong problem-solving skills with a structured, analytical, and pragmatic mindset, • Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems, • Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities, • Strong ownership and task prioritisation skills across multiple strategic customers, • Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams, • Familiarity with issue and project-tracking tools such as Jira, • Understanding of software development processes, release cycles, incident handling, and escalation management, • Calm and confident approach in escalated, ambiguous, or high-impact customer situations, • Comfortable working in a remote, international SaaS environment, • Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations., • Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned, • Willingness and ability to travel approximately 30-40% across the EU & NAM region for customer meetings, Executive Business Reviews, workshops, and ad-hoc technical training sessions Nice to haves • Experience with loyalty technology, CRM, MarTech, customer engagement platforms, e-commerce, or digital marketing technology, • Experience with loyalty business use cases such as points, tiers, rewards, campaigns, personalization, segmentation, omnichannel engagement, and member lifecycle, • Experience with RESTful APIs, SDKs, JavaScript frameworks, webhooks, authentication methods, and data integrations, • Good understanding of databases, including SQL and NoSQL concepts, • Experience working with e-commerce platforms such as Magento or Shopify, • Familiarity with marketing CRM or automation platforms such as Salesforce, Emarsys, Braze, Bloomreach, or similar, • Experience supporting enterprise or strategic customers, • Experience participating in technical workshops, solution reviews, Executive Business Reviews, or customer architecture discussions, • Experience improving technical account management processes, playbooks, dashboards, documentation, or automation workflows, • Previous experience in customer success, professional services, solutions engineering, or implementation consulting Benefits • The opportunity to quickly advance in your career, • AntavoCare health insurance benefit, • International vibe: our working language is English, and we have 100 colleagues from 8 different nationalities, • A dynamic, no corporate-BS environment to learn, grow, and really make an impact, • You will have a strong team around you to support you in reaching your goals Why our team loves working at Antavo • “Antavo is remote-first, so I can work from my home, which means a lot to me. We regularly meet in-person.”, • “Truly international vibe, with different nationalities working on one mutual goal.", • "I love my comfortable environment (no dress code, flexible working hours, company retreats, etc)", • "People here like my bad jokes." At Antavo every person is a unique personality working towards the same goal, creating a thriving business. It’s very important for us that everybody has a place and a voice on projects and goals, no matter the race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. We create and empower a diverse culture, as we know it encourages creativity and innovation. _ _

Senior Technical Account Manager - SaaS, VoIP, SIP If you are looking to progress your career in Professional Services, have a strong technical understanding of VoIP, SIP and SaaS solutions and consider yourself a natural relationship builder, we have a fantastic opportunity for you! Our customer is a market leading provider of customer experience and customer contact solutions. They have a global client portfolio of large corporate businesses that require secure and multi-functional call-centre services. The role of Senior Technical Account Manager (TAM) is part of the professional services team and is a technical support and account management role. This is not a sales role. You will join a team of experienced technical customer account managers with the aim to troubleshoot technical queries, improve process, technology deployment and to help the company meet its growth objectives. Experience Requirements: • 5+ years in a Technical Services role in SaaS/software, telecommunications or in call/contact centre technology., • Sound technical knowledge of TCP/IP networking and VoIP technology., • A strong foundation in network topology and telecommunications architecture (PBX, Carriers and VoIP), • Demonstrated technical problem solving proficiency Software and/or Telephony., • Excellent analytical and advanced troubleshooting skills with end-users/customers, • Excellent customer service and communication skills, both verbal and written, • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport. Experience Preferred: • Working technical knowledge of contact centre software / design / functionality, • Comprehensive knowledge of TCP/IP, telecom circuits from DS0 through OC-48, • Understanding of basic scripting fundamentals, • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony Salary & Benefits: • Competitive Salary, Bonus, Pension, 25 days annual leave, private medical insurance, life insurance, remote working, training support. Security Clearance: Candidates must be eligible for security clearance, based in the UK and either British Citizens or have lived & worked in the UK for a minimum of 5 years. To be considered for this opportunity, please share your CV and covering information by hitting apply. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Germany. Fluent German Speaker. Remote, • German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in Germany. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.