Product Operations Manager
13 days ago
Oxford
Role: Senior Product Operations Associate Location: Oxford, UK Salary: Market Rates + Bonus Hybrid Working Model: 3 days on-site We're partnering with a rapidly growing energy research firm in Oxford, seeking a Senior Product Operations Associate. In this internal-facing role, you'll build the operational backbone for the company's software products - ensuring roadmap clarity, turning telemetry into actionable insights, and orchestrating smooth releases so teams can deliver the right outcomes, faster and with evidence. Key Responsibilities: • Build, maintain, and standardise product roadmaps, backlogs, dashboards, and key metrics for evidence-driven decision making., • Define and own product processes across teams, ensuring effective communication, operational efficiency, and continuous improvement., • Translate telemetry and product insights into actionable recommendations for Product Managers and stakeholders., • Coordinate release planning, ensuring smooth integration between Product, Engineering, and Customer Success teams., • Standardise customer research operations, closing the loop with customers and tracking impact on satisfaction and adoption., • Drive tooling implementation, automation, and process improvements across product teams. Required Attributes: • Strong experience in Product Operations or Product Management for B2B SaaS products., • Strong analytics capabilities (SQL/dbt), experimentation understanding, and product sense., • Proven ability to design, implement, and scale processes that stick., • Excellent stakeholder management and cross-functional collaboration skills., • Delivery-oriented, organised, and comfortable coaching teams on process and evidence., • Hands-on experience with product analytics and management tools (e.g., Segment, Amplitude, Mixpanel, Productboard, Jira). Desirable: • Experience in specialised BI and analytics stacks (Looker, Mode)., • Familiarity with enterprise SaaS or energy-focused software. If you’re excited about this opportunity, get in touch to learn more! Contact Details: Email: Mobile / WhatsApp: +44 7702 946 250