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Employment Type: Full-Time About Us Join a fast-growing education technology company committed to transforming learning through innovative solutions. We develop platforms and services that help learners and educators thrive, using cutting-edge technology to drive engagement and impact. Role Overview As our Account Manager (Advertising), you will play a pivotal role in driving and managing advertising campaigns, ensuring successful client relationships, and delivering optimal results. Leveraging your background in diverse fields such as advertising, real estate management, educational services, and B2B sales, you will excel in creating strategic ad solutions tailored to our clients in the education sector. Key Responsibilities Client Relationship Management: Build and maintain strong, long-lasting relationships with clients, understanding their advertising needs and business objectives. Campaign Strategy & Execution: Develop, manage, and optimize advertising campaigns that meet and exceed client expectations. Cross-Department Collaboration: Work closely with the product, sales, and marketing teams to ensure seamless campaign integration and top-quality service delivery. Market Analysis: Utilize insights from your background in goods sales, real estate, and advertising to deliver data-driven strategies that enhance ad performance. Performance Tracking & Reporting: Monitor and report on campaign performance, offering insights and actionable recommendations to clients. Qualifications Proven experience as an Account Manager or similar role, ideally in advertising or digital media. Solid understanding of advertising, real estate management, and sales industries. Strong interpersonal and communication skills, with a client-focused approach. Ability to handle multiple accounts and projects, with an eye for detail and a proactive problem-solving mindset. Familiarity with digital ad platforms and metrics (experience in educational technology is a plus). Why Join Us? Opportunity to work with leading educational clients and cutting-edge technology. A collaborative and innovative team culture. Competitive salary and growth potential in a rapidly expanding industry. Application Process If you're passionate about driving client success and want to be part of a transformative journey in educational technology, we'd love to hear from you. Please submit your resume and cover letter detailing your experience in relevant fields. We are an equal opportunity employer and value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or disability.
Focus Micro Systems are an in house software development company who develop software for the property sector and have been dedicated in doing so for over 40 years. We have developed property management software packages to support Letting Agents, Estate Agents and Business Transfer Agents. Whatever the property agencies require, we have the software package waiting for them. We currently have an exciting opportunity for you to join our team as a Software Support Technician working onsite at our office in Oxford. You will be responsible for providing support to our clients who use our property management software where you will be answering queries, resolving technical issues, and ensuring that our clients receive the highest level of service. Across our cloud platform we have over 7000 active users who you will be supporting. To be successful in this role, you should have excellent communication skills, strong customer-service orientation, and an interest in problem solving. This role is based entirely in our Oxford office. Required Key Skills: · Excellent communication skills and a professional polite phone manner · Good time keeper · Passion for problem solving · Ability to work as part of a team · Willingness to learn our software packages with the goal of running training sessions · Confident in a training environment – i.e. receiving training from colleagues and delivering instruction to groups of customers either remotely or on-site · Excellent understanding of all Microsoft products including: o All Windows operating systems o Word o Excel o Outlook · Strong numeracy skills including the ability to compile and analyse statistical data in different formats. · Ability to write SQL queries · Knowledge of Microsoft SQL Server · Knowledge of Microsoft Azure services · Ability to ensure all relevant data is captured in our ticketing system / internal CRM Additional Skills Desired: · Knowledge of Windows Server Networking including Active Directory, Group Policy and DNS · Experience across firewalls, network troubleshooting, hypervisors and backup’s · Advanced SQL knowledge including creation of complex stored procedures, queries, scripting and indexing · Ability to deliver high quality testing services across an array of different projects, creating logs and screenshots to document testing phases and defects · Report bugs and errors to development team Within your role you will have the opportunity to develop further into: · Client Training – In House & On-Site · Carrying out Demos and running Webinars · Software Testing · Product Design · Manual Writing · Social media campaigns Lots of potential for future career progression and personal development.