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We’re searching for a passionate Reception Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. Bonus of up to £1,000 for recommending a friend to work with us. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Reception Manager: Ensure all our guests receive a positive, warm and professional first impression of the restaurant and to be seated at their table Manage the bookings in an efficient way, to allocate tables equally over all sections of the Restaurant and to stagger times of bookings. To manage, train and lead the reception team Provide up to date and accurate information on the Restaurant with a good knowledge of all food and drink offered, as well as specials. Ensure when necessary, all payment methods are dealt with in the correct manner. About you: You have 3 years + experience in this position Solution-driven individual able to work under the pressure of peak service You love to wow guests with exceptional service You have excellent English language skills You are friendly and professional with plenty of charisma and flair
Key Tasks and Accountabilities: • Raise and input sales invoices • Raise and input purchase invoices • Assist in the processing of all aspects of the purchase and sales ledgers • Raise supplier purchase orders • Help to reconcile financial statements • Support all aspects of the credit control procedures • Help to resolve customer and supplier queries • Costing materials to various jobs • Data Entry • General Office Admin Duties Desired Skills and Experience • Sage 50 knowledge • Cypher Job Costing • Good knowledge of Microsoft Office and Excel • Basic understanding of design software (Auto Cad) • Excellent communication skills both written and verbal • Good attention to detail with the ability to work at pace and prioritise tasks effectively • Self-motivated and confident to take a pro-active approach • Team Player • Electrical knowledge an advantage • Above not essential as full training will be provided for the right candidate What we offer: • Competitive starting salary - £ 25K – 31K per annum depending on experience. • 24 days holiday per annum plus all Bank Holidays • Working hours – Monday – Friday 42.5hrs per week • Pension with employer's contribution • Free onsite parking • All applicants must be eligible to work in the UK
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