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  • Claims Handler / Dispatch Agent
    Claims Handler / Dispatch Agent
    hace 15 días
    £21150–£28000 anual
    Jornada completa
    Neepsend, Sheffield

    Job title - Claim Handler / Dispatch Agent Company for this job – ANSA Claims Number of openings - 1 Country and language – United Kingdom, English Location – Sheffield, S3 8EN Job type – Full-Time Pay - £21,150.00 - £28,000.00 Benefits – Free Parking, On-site Parking, Work from Home Job Summary We are seeking a dedicated Claim Handler / Dispatch Agent to join our Operations Team at ANSA Claims. This role involves managing insurance motor claims and coordinating dispatch operations efficiently. The successful candidate will play a vital part in ensuring smooth communication between clients, service providers, and internal departments. Organisation, attention to detail, and excellent communication skills are essential to make our team continue to succeed. The role offers an opportunity to work within a dynamic environment where your organisational skills will be highly valued. Duties • Handle incoming claims by gathering relevant information and documenting details accurately., • Dispatch claims appropriately to our service providers promptly and efficiently., • Maintain organised records of all claims and dispatch activities using company software systems., • Communicate effectively with clients, service providers, and internal teams to coordinate repair schedules and resolve general enquiries., • Prioritise claims based on urgency and ensure timely follow-up on outstanding cases., • Assist with ad-hoc administrative tasks., • Provide exceptional customer service by addressing enquiries professionally and courteously., • Monitor the status of ongoing claims and dispatch operations to ensure adherence to company service level standards. Qualifications • Previous clerical experience is preferred, demonstrating strong organisational abilities., • Excellent organisational skills with the capacity to manage multiple tasks simultaneously., • Strong communication skills, both written and verbal, with a professional approach., • Proficiency in using computer software applications such as MS products or equivalent programmes., • Ability to work effectively under pressure whilst maintaining accuracy and attention to detail., • A proactive attitude with the ability to prioritise tasks efficiently., • Experience in a similar role within insurance or logistics is advantageous but not essential. This position offers an engaging environment for individuals who thrive on organisation, effective communication, and problem-solving within a busy operational setting. At ANSA Claims, we believe work should be more than just a job. It should be a place where you feel welcome, supported and excited to be part of the team! We’re passionate about creating a friendly, fun and positive working environment where everyone feels safe to be themselves, build confidence and develop new skills. Teamwork is at the heart of what we do, and we encourage everyone to support one another, share ideas and celebrate successes together. Whether you’re just starting your career or looking for your next opportunity, ANSA Claims is a place where you can grow, make great connections and enjoy being part of a team that wants to see you succeed.

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  • GP Receptionist
    GP Receptionist
    hace 16 días
    Jornada parcial
    Sheffield

    Responsibilities To carry out a range of reception and administrative tasks on a day to day basis Assist and direct patients in accessing the appropriate services or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Responsibilities Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice. * Acknowledge a patients arrival at the reception. Ensuring that the appointment system is run efficiently. Monitor the flow of patients to and from consulting rooms. Use clinical system Systmone for all patient related activities. Deal with all general enquiries, explain procedures and make new and follow-up appointments. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Participate on a daily basis in task management and ensure that tasks are kept up-to-date at all times. Sorting the mail, scan letters, file records. NHS mail - deal with incoming emails. Workflow - deal with incoming letters, discharge summaries, results etc. Person Specification Essential: Excellent verbal communication and interpersonal skills Excellent team working skills Excellent keyboard and computer skills Ability to work without direct supervisions and determine own workload priorities Ability to show initiative and self-motivated Good general education (literacy and numeracy) Organised with attention to detail Able to demonstrate an understanding of patient confidentiality Commitment to professional development Desirable: Experience in dealing with the public General understanding of the NHS Previous experience of working in the NHS Hours: 9 per week plus holiday and sickness cover as needed which is expected.

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  • Mechanic / MOT Tester
    Mechanic / MOT Tester
    hace 1 mes
    £14.5 por hora
    Jornada completa
    Dronfield

    We are seeking a motivated and skilled Mechanic/MOT Tester to join our dynamic automotive service team. In this role, you will be responsible for inspecting, repairing, and maintaining a wide range of vehicles to ensure they meet safety and performance standards. Your expertise will help keep our customers safe on the road while providing exceptional service. This position offers an exciting opportunity to work with a team dedicated to quality, safety, and customer satisfaction. Duties • Conduct thorough vehicle inspections and MOT tests in accordance with legal standards and manufacturer guidelines, • Diagnose mechanical issues using schematics, diagnostic tools, and mechanical knowledge, • Perform repairs and maintenance on various vehicle systems, including brakes, engines, suspension, and electrical components, • Maintain records of inspections, repairs, and maintenance activities for each vehicle, • Assist with heavy lifting tasks safely when handling large or bulky parts or equipment, • Provide excellent customer service by explaining repair needs clearly and offering professional advice on vehicle care Skills • Must be Level 3 qualified motor mechanic and MOT tester ticket holder, • Must hold a valid British Driving License, • Strong understanding of schematics and technical manuals for vehicle systems, • Mechanical knowledge across a broad range of automotive components and systems, • Proficiency with hand tools, power tools, welding equipment, and assembly processes, • Minimum 2 years experience working in a garage, including vehicle maintenance, repair, and equipment troubleshooting, • Ability to interpret technical diagrams and perform repairs accordingly, • Good physical strength for heavy lifting and manual tasks in a workshop environment, • Ability to communicate effectively with clients about repairs and maintenance needs Work Location: In person

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