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GP Receptionist - Selborne Road Medical Centre - Sheffield

Health & Social Care

11 hours ago•10 views

Responsibilities


To carry out a range of reception and administrative tasks on a day to day basis
Assist and direct patients in accessing the appropriate services or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Responsibilities
Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice. * Acknowledge a patients arrival at the reception.
Ensuring that the appointment system is run efficiently.
Monitor the flow of patients to and from consulting rooms.
Use clinical system Systmone for all patient related activities.
Deal with all general enquiries, explain procedures and make new and follow-up appointments.
Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
Participate on a daily basis in task management and ensure that tasks are kept up-to-date at all times.
Sorting the mail, scan letters, file records.
NHS mail - deal with incoming emails.
Workflow - deal with incoming letters, discharge summaries, results etc.


Person Specification


Essential: Excellent verbal communication and interpersonal skills


Excellent team working skills


Excellent keyboard and computer skills


Ability to work without direct supervisions and determine own


workload priorities


Ability to show initiative and self-motivated


Good general education (literacy and numeracy)


Organised with attention to detail


Able to demonstrate an understanding of patient confidentiality


Commitment to professional development


Desirable: Experience in dealing with the public


General understanding of the NHS


Previous experience of working in the NHS


Hours: 9 per week plus holiday and sickness cover as needed which is expected.

  • Experience
    Not required
  • Employment
    Part-time
  • Schedule
    Monday 8am - 11:30am, Wednesday 1pm -6.30pm.
  • Starting time
    Immediate start!

pin icon1 Selborne Road, S10 5ND, Sheffield

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Health & Social CareSheffield

GP Practice • 1-10 Employees

Hiring on JOB TODAY since October, 2022

Our Practice team consists of a Practice Manager, Secretarial and Admin Staff, Practice Nurse and Health Care Assistant. Attached to the Practice there are Health Visitors, District Nurses and a Midwife.

Lisa G. avatar icon
Lisa G.Active 10 hours ago
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