106 Best production manager Jobs in Oxford (October 2025)

Customer Services Team – Software Support Agent

Customer Services Team – Software Support Agent Job Type: Full Time Salary: £24,000 – £33,000 per annum (depending on experience) + Healthcare Location: Oxford, UK (Office-based role) About Us Focus Micro Systems is a long-established software company based in Oxford. For over 40 years, we’ve been developing specialist software for the property sector, supporting letting agents, estate agents, and business transfer agents across the UK. We’re proud of our reputation for excellent service, reliable products, and long-standing client relationships. Now, we’re looking for a Customer Service Agent – Software Support to join our friendly team and help us continue delivering great customer experiences. The Role This is an office-based, customer-facing role focused on supporting our in-house property management software. You’ll be the first point of contact for clients, responding to queries by phone and email, resolving software issues, and helping customers get the most from our products. It’s not a general IT or hardware support role. Instead, you’ll become an expert in our specialist applications and build strong relationships with our clients. What You’ll Be Doing • Providing clear, professional support to clients via telephone and email., • Investigating and resolving software-related queries., • Using our ticketing system to track, manage, and follow up on client issues., • Learning our software so you can confidently deliver training, demos, and webinars., • Working with a supportive team in a fast-paced but friendly environment. What We’re Looking For • Strong communication skills and a customer-first approach., • Previous experience in customer service or software support., • Good time management and problem-solving skills., • Confidence with Microsoft Windows, Word, Excel, and Outlook., • Strong numeracy and analytical skills (e.g. compiling reports)., • Ability to work well in a team and handle client-facing situations. It would be great if you also have: • Experience with Microsoft SQL Server (writing/troubleshooting queries)., • Knowledge of software testing and defect logging. Why Join Us? • We’re committed to your growth and offer plenty of opportunities to develop your skills and career, including:, • Running client training (in-house & on-site)., • Leading demos and webinars., • Gaining experience in software testing., • Working with Windows Server and networking., • Getting involved in product design, manuals, and even marketing campaigns. This role is ideal if you’re ambitious, proactive, and want to build a career in software support with real progression. Additional Information • Applicants must have previous commercial experience in a professional customer service or software support role., • This role is based at our Oxford office — applicants must be able to commute., • We welcome applicants from all backgrounds and are an equal opportunities employer.

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Gatineau Production Kitchen

Pay: £13.16 per hour (day rate) and £14.50 per hour (night rate) The hours for this role will change to a 1:00–2:00 am start upon completion of our oven separation project. Artisanal Baker – Night Shift (UK Residents or Settled Status Applicants Only) Location: Unit 5, Station Field Industrial Estate, Kidlington, OX5 1JD Start Date: ASAP Hours: 9-hour shifts (including 30-minute break), 5 days on / 2 days off Shift Patterns: Sunday to Thursday: 10:30 PM – 8:00 AM Friday to Saturday: 10:00 PM – 7:30 AM Join Our Award-Winning Bakery Team We are looking for a passionate and skilled Artisanal Baker to bring their craft to our busy night shift team. This is your opportunity to work with premium ingredients, traditional methods, and a dedicated group of professionals committed to excellence in every loaf and pastry. Important: This position is open only to candidates who are UK residents or have settled status/right to work in the UK. What You’ll Be Doing • Operating ovens and managing baking cycles to perfection. Preparing and mixing dough using traditional, time-honoured techniques., • Scoring, glazing, and shaping dough for top-quality results. Monitoring proofing and ensuring products meet our high artisan standards., • Assisting in viennoiserie production when required. Maintaining a clean, organised, and safe working environment., • Supporting the team to meet production schedules without compromising quality. What We’re Looking For • Proven experience in artisan bread-making using traditional techniques., • Strong knowledge of dough preparation and proofing., • Physically fit and able to work in a fast-paced environment. Reliable, organised, and detail-oriented., • Team player with a positive, can-do attitude., • Willingness to learn – we welcome those with some experience who are keen to develop further. Why Work With Us? • We believe in looking after our team as well as our customers., • Our benefits include: 50% discount on all Gatineau products., • GP service (including mental health cover)., • Free Apple Watch (activity-based reward)., • 50% off major gyms (Virgin Active, PureGym, Nuffield Health). 75% off Champneys Spa Resort spa days., • Free Headspace access for mindfulness and wellbeing., • Vitality American Express card offer for extra perks.

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