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This role welcomes a full-remote work arrangement, however applicants must be based in UK and have a work permit to be considered. We value diverse perspectives and recognize that skills and experiences can be gained in various ways. If you're excited about this opportunity but don't meet every single requirement listed, we would love to hear from you and encourage you to submit an application! ABOUT THE ROLE Launchmetrics connects the world's leading Fashion, Lifestyle and Beauty (FLB) brands to the data and insights they need to make smarter decisions. As Customer Marketing Coordinator, you'll help us stay close to the customers who matter most -the ones already on Launchmetrics who we want to grow, energize and turn into advocates. This is a full-time, remote role based in London. Reporting to the Marketing Director, You'll be in the room (physically and virtually) for some of our most important customer moments: supporting the events where our customers show up, building the personalized content and workshop decks that start a conversation with a brand and becoming a familiar, trusted face for a group of smaller accounts across cities like New York, London, Paris, and Milan. This role is about relationships as much as it's about process and strategy. You'll need to sync closely with Sales and Customer Success to understand what each account needs next, and you'll own the coordination and launch of outreach campaigns to client contacts -from a first personalized email, to a workshop conversation, to a relationship that lasts. It's a role for someone who enjoys the people's side just as much as the discipline of making a multi-stakeholder program run on time. RESPONSIBILITIES Customer event support. Support the Marketing Engagements Executive and the Director in the planning and on-site execution of events where our customers attend -coordinating logistics, guest experience and follow-up. We're looking for someone who doesn't just execute the plan, but brings ideas on how to make these moments better. Growing the database. Own the customer growth KPI: through outbound emails and marketing campaigns, expand our database of client contacts beyond current users, into new regions, brands and departments within existing accounts, building company-level awareness, not just with the teams already using Launchmetrics. This broader "account awareness" makes it easier to spot growth and expansion opportunities down the line. Personalized content & data stories. Own and develop account-specific content - data stories, talking points and materials- that give Sales and the Director a compelling, tailored way to open or deepen a conversation with a customer. Customer workshops. Support the research, customization and development of individual workshop decks, working closely with the Marketing Engagements Executive on strategy and format, and with the Director on prioritization, translating Launchmetrics data (including Media Impact Value® / MIV®) into a narrative tailored to each brand. Outreach coordination. Own and coordinate personalized customer outreach campaigns (email and beyond), building genuine working-layer relationships with the people who use Launchmetrics day to day. Relationship development. Build and maintain relationships with Tier 2 client contacts across our customer base, becoming a known, reliable point of contact for smaller accounts in key cities (NYC, London, Paris, Milan, Spain, and beyond). Target list enrichment. Collect and track engagement, scoring and intent signals on our target accounts from multiple sources (ZoomInfo, LinkedIn Sales Navigator, Lemlist), and turn them into something the team can actually act on -flagging and sharing the right signals with Sales, Customer Success and the Director so we spot opportunities for expansion and growth quickly, before they go cold. Customer reporting support. Support the regular tracking of customer marketing objectives, keeping reports current so the team always has a clear read on what's working. ABOUT YOU Who you are 1–3 years of experience in customer marketing, marketing coordination, ABM, event support or a related area — comfortable with both relationship-building and hands-on execution. Curious about brands and people: you like understanding what makes a specific account tick and enjoy shaping a message around it. Comfortable being the point of contact for external stakeholders, including customers more senior than you. Confidence with data: you can pull, clean and interpret numbers and turn them into a story a customer would find compelling. Strong written communication skills, with an eye for how information is presented. Organized and dependable: you can run several workshops, campaigns or events at once without losing track of the details. Familiarity with tools like Salesforce, HubSpot, ZoomInfo, Sales Navigator or Lemlist is a plus, but not a requirement, you'll get training. Familiarity with the Fashion, Lifestyle or Beauty industry is a plus. A proactive approach: you spot what needs doing and act on it rather than waiting to be told. ABOUT LAUNCHMETRICS Launchmetrics is the leading Brand Performance Cloud used by FLB executives to make smarter decisions around their branding efforts. With over a decade of industry expertise, we have helped more than 1,200 customers create inspiring, impactful and measurable experiences. Founded in NYC and with operating headquarters in Paris, we have employees in ten markets worldwide and offer support in five languages. We have been the trusted brand performance technology to brands worldwide such as Dior, Fendi, Shiseido, NET-A-PORTER and Adidas as well as industry partners like IMG, the Council of Fashion Designers of America, the British Fashion Council, and Camera Nazionale della Moda Italiana. ABOUT THE MARKETING TEAM We are a global and highly diverse team, distributed across six different countries, with multiple nationalities and varied expertise, and we always work collaboratively to understand each other in a “glocal” way to achieve the best results as one team. The Marketing team works daily on the ideation, production and distribution of campaigns with the objective of attracting Launchmetrics' target audience, carrying out strict measurement and monitoring of KPIs to ensure the maximum possible ROI. Our mission is to make them fall in love with the Launchmetrics brand and to ensure their interest in our solutions grows every day until they become customers, and from there, to maintain their satisfaction and happiness. WHY YOU'LL LOVE LAUNCHMETRICS We're a company that prioritizes people, fostering a relaxed yet dynamic atmosphere. Our international team is filled with enthusiastic, motivated individuals who enjoy their work. Autonomy empowers our team members, allowing them to make a substantial difference in our business, for our customers and within our organization. When you become part of our team, you'll have access to growth and advancement possibilities, including a learning and development allowance, a benefits package tailored to each location and flexible work arrangements, along with support for establishing your home office and other perks. OUR COMMITMENT Launchmetrics is proud to be an _ building a diverse and inclusive workforce. If there is anything extra we can do to help you feel at ease during your interview process, please let the PeopleOps team member you’ll be meeting with know.

At Certn, we're changing how trust works with The World's Easiest Background Check. We've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and we're still only scratching the surface. Our goal is straightforward: help people move faster - into jobs, homes, and opportunities - by simplifying the path to trust. We're not a traditional background screening company. We're a team of curious, collaborative builders who care about solving real problems for real people. We challenge each other, move fast, and have fun doing it. If you want to grow, make an impact, and help shape products used by millions, this is your place. Let's build what's next, together. The Customer Success Manager (12-month fixed-term contract) role plays a key role in driving strategic customer success initiatives. Responsible for fostering long-term relationships, this role involves conducting business reviews, addressing escalated issues, and collaborating with cross-functional teams to maximize customer satisfaction and revenue growth. Develop and execute account plans to ensure customer success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal. Find upsell, cross sell, and expansion opportunities and win additional business Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At Risk Account, and Churn. Serve as the primary contact for escalated issues, collaborating internally to resolve challenges. Collaborate with stakeholders across all departments to solve complex customer issues. Perform Quarterly Business Reviews to proactively address challenges and advocate for new products and services for customers. Conduct an average of 5-8 proactive meetings per week with your book of business Document and utilize Hubspot to track customer interactions. Measurably increase B2B revenue and margin as it relates to company objectives on a quarterly basis. Implement strategies to reduce churn and enhance loyalty. Utilize data to analyze and track potential churn targets and create a mutual plan of success to maintain customer satisfaction. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Showcased effectiveness in strategic account management. Adept analytical and problem-solving skills. Effective communication and presentation abilities. Experience advocating for customers at an executive level within the organization. Demonstrated ability to collaborate effectively with various departments for overall business success. Demonstrated success in driving customer growth through expansion initiatives. Working experience with SaaS products and the background check industry (preferred). Certifications in customer success or customer support (preferred). College or university degree or equivalent work experience. Candidates must be currently located in and legally authorized to work in Canada. This role may require occasional travel to meet with clients. If you meet most, but not all, of the qualifications listed above, we still encourage you to apply. We recognize that strong candidates come from a wide range of backgrounds and experiences, and we value the diversity of perspective that brings. Certn is a remote-first company with a high-performance edge. We value hustle, hunger, and helping each other win - but we also have a strict no-jerk policy. Ambition here is about lifting people up, not stepping on toes. We think like owners and execute with urgency. We're customer-obsessed and always learning. We give real feedback and hold each other to high standards. 32 days of paid time off per year Company-paid benefits that start on day 1 Remote-friendly and supportive flexible remote arrangements Work-from-home allowance Professional development budget And a few more goodies! We're committed to building a workplace that's diverse, inclusive, and empowering for all. If you need accommodations to support any special needs at any stage of the recruitment process, just let us know - we've got you. Just so you know, the selected candidate will be required to complete a background check. This means you will get to see first hand what we do, and trust us, we do it REALLY well! We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. This posting is for a current, open position within Certn. This opportunity is offered through HighlightTA, the on-demand talent team supporting Certn’s growth. Connect with us and learn more:

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. The Customer Experience Engineer – Technical (CXE-T) is a post-sales technical subject matter expert responsible for scaling deep product adoption through 1:many technical enablement, structured Proof of Concepts (PoCs), and high-impact technical assets. Unlike traditional program or lifecycle roles, this position is focused on technical depth and applied architecture guidance. The CXE-T designs and delivers scalable technical sessions, builds reusable PoC frameworks, produces advanced technical recordings and blogs, and serves as an escalation point for non-support Solutions Engineering–type questions across customer cohorts. This role amplifies impact across large customer populations through structured enablement systems, while occasionally leading targeted 1:1 workshops for high-impact customers or strategic technical initiatives. 1:Many Technical Enablement Design and deliver advanced technical sessions (webinars, live builds, architecture deep dives, workshops) for platform, DevOps, security, and engineering audiences. Create structured enablement series aligned to customer maturity stages (e.g., secure SDLC, supply chain hardening, container governance). Develop repeatable technical learning paths that drive adoption beyond initial onboarding. Structured PoCs & Applied Architecture Design scalable PoC frameworks that customers can adopt independently or via cohort-based execution. Define technical success criteria and evaluation benchmarks for common adoption scenarios (e.g., policy enforcement, image integrity, SBOM visibility, secure pipelines). Translate Docker capabilities into practical architectural patterns customers can implement. On exception, lead 1:1 customer workshops or guided PoCs for complex or high-value technical initiatives. Technical Content & Thought Leadership Produce deep technical assets: Recorded walkthroughs Architecture reference guides Advanced implementation blogs Reusable demo environments Build assets that directly support customer journey stages and remove common technical blockers. Act as a field-informed voice into Product and Engineering, surfacing real-world technical friction. Technical Advisory & SE/SA Overflow Support Serve as a subject matter expert for non-support technical questions that exceed standard documentation. Provide architectural guidance across: Secure build pipelines Software supply chain integrity Container security and governance AI/ML workload governance (where applicable) AI agent architecture patterns: isolated execution environments, MCP policy enforcement, model artifact provenance Partner with Sales Engineers and Post-Sales teams to ensure technical continuity without owning deal cycles. You are a deeply technical practitioner who enjoys teaching, systematizing expertise, and scaling architectural excellence across customer populations. You prefer building reusable technical systems over repetitive 1:1 firefighting, but can step into consultative workshops when required. Required 5+ years in Solutions Engineering, Technical Account Management, DevOps, Platform Engineering, or similar technical roles. Strong hands-on expertise in: Docker and container ecosystems Secure software supply chain practices CI/CD pipelines and modern cloud-native architecture Experience designing and executing structured PoCs with defined success criteria. Ability to present complex technical topics clearly to senior engineering audiences. Strong written communication skills; experience producing technical blogs or deep technical content. Preferred Hands-on experience with AI/ML development workflows, including model packaging, dependency management, reproducibility, and governance considerations within containerized environments. Practical Experience with AI coding agent runtimes and sandboxed execution environments (e.g., agent isolation, MCP tool governance) Familiarity with Docker SBX and MCP Gateway as enterprise controls for agentic AI workloads Familiarity with secure software supply chain practices, including SBOM generation and consumption, artifact signing, provenance (e.g., SLSA concepts), vulnerability management, and policy enforcement. Deep understanding of the container image lifecycle, including build optimization, image hardening, base image strategy, registry governance, promotion workflows, and lifecycle management from development through production. Practical experience implementing or advising on Secure Software Development Lifecycle (SSDLC) practices, including secure build pipelines, policy-as-code, compliance controls, and DevSecOps integration. Exposure to governance frameworks or regulatory models impacting modern development environments (e.g., NIST guidance, EU AI Act, internal enterprise policy frameworks). Experience designing reusable lab environments, demo frameworks, or reference architectures for engineering audiences. Background in Platform Engineering, DevSecOps, or Security Architecture roles where architectural decisions directly influenced developer experience and risk posture. Primary Goal: Build product mastery, understand recurring customer friction patterns, and identify high-leverage enablement opportunities. Deeply immerse in Docker platform capabilities across security, supply chain, governance, and developer workflows, with particular focus on AI Gov and MCP Gateway as emerging customer conversation areas ahead of GA. Review existing CXE, SE, and Post-Sales materials to identify: Common architectural blockers Repeated SE/SA escalation themes Gaps in advanced technical documentation Shadow live enablement sessions and recent PoCs to understand maturity gaps. Audit current technical assets (recordings, demos, blogs) for depth and reusability. Define 2–3 high-impact technical themes where scalable enablement can reduce friction. Outcome by Day 30: Clear map of recurring advanced technical questions. Identified priority PoC/use-case patterns to formalize. Proposed first scalable technical asset or session outline. Primary Goal: Launch repeatable technical enablement and codify structured PoC frameworks. Design and deliver at least one advanced 1:many technical session (live or recorded). Build a structured PoC framework for a priority adoption scenario: Defined success criteria Clear architectural reference pattern Reusable demo environment or walkthrough Publish at least one deep technical asset (e.g., advanced blog, architecture guide, recorded lab). Establish lightweight intake process for non-support technical advisory questions. Partner with SE/Post-Sales to ensure technical consistency across pre- and post-sales. Outcome by Day 60: At least one repeatable enablement session running. One codified PoC pattern reusable across customer cohorts. Measurable reduction in repeated advanced technical questions in a target area. Primary Goal: Operate as the recognized post-sales technical authority and multiplier. Deliver a structured enablement series aligned to a customer maturity theme (e.g., secure pipelines, governance implementation). Expand PoC frameworks into reusable “customer-ready” kits. Develop a technical content backlog aligned to customer journey stages. Contribute field-informed feedback to Product and Engineering based on: Architectural friction Governance gaps Adoption blockers On exception, lead 1:1 advanced workshop or guided PoC for a high-impact customer use case. Outcome by Day 90: Demonstrable lift in technical adoption across a defined customer cohort. Library of scalable technical assets supporting key journey stages. Recognized internally as the go-to SME for advanced post-sales architecture questions. Docker does not offer visa sponsorship for this role. Compensation & Equity EU: €70,700K – €101K + equity Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave (after 6 months of employment) Technology stipend equivalent to $100 USD net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role This role is ideal if you are looking to build a career with a company that has track record of success and excellent corporate culture grounded in our values – Do the Right Thing, Employee Success, Customer Success and Speed. If you are driven to provide an excellent customer experience and work with software, this job is for you! \n What You'll Do • Advise end users on best practices when using Veeva’s applications, • Identify and resolve client issues associated with Veeva’s applications, • Build strong and professional relationships with all users of Veeva’s applications, • Provide recommendations/feedback on client service improvements and product development, • Maintain the highest standards of customer service, quality, and professionalism with customers and coworkers, • Maintain accurate records of all email/telephone/chat correspondence related to the role Requirements • 1+ years relevant experience in a customer service role, • Effective communication, organizational, and time management skills, • Professional telephone manner, • Demonstrated competence in standard computer packages (Word, Excel, PowerPoint), • Excellent verbal and written communication skills in English and secondary European language will be required., • Ability to quickly understand client requirements and needs and articulate potential solutions Perks & Benefits • Allocations for continuous learning & development, • Private Health Insurance \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

Description We’re Hiring – Customer Infrastructure Specialist Salary – £28,000 - £32,000 (DOE) REMOTE WORKING (Can be based out of one of our Focus group Hubs if preferred- Shoreham, Birmingham, Exeter) (Internal Job Level- Senior Associate) About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: We're hiring a Customer Infrastructure Specialist! This role ensures the stability, security and resilience of our customers’ IT environments, by proactively monitoring and responding to alerts across key platforms including Datto RMM, Acronis, Veeam, Inforcer and SonicWall NSM. By identifying issues early and resolving them quickly, from backup failures to security or configuration drift, you minimise customer risk, maintain compliance and support seamless business continuity. Key Responsibilities: • Monitor customer backup environments for errors, failed jobs and other anomalies, • Investigate and resolve system alerts before they impact client operations, • Support the ongoing management and deployment of Proactive Customer Solutions such M365 Protect, Patching etc., • Log, manage and update cases using the ITSM platform, ensuring timely resolution and documentation, • Collaborate with clients to gather necessary information, perform root cause analysis and implement preventative solutions, • Analyse backup job reports, success rates and performance metrics to identify trends and optimisation opportunities, • Plan, test, and deploy security and system patches across client infrastructure Skills & Experience: • Prior experience in an IT or Telecom Support or Delivery role, typically at a second line level., • Strong knowledge of Windows Server and desktop operating systems, • Experience with backup technologies and monitoring platforms (e.g. Veeam, Acronis, Spanning or similar), • Experience with Windows Server, Active Directory, Exchange, Azure, and virtualisation platforms (VMWare, Hyper-V), • Experience with Microsoft 365 and related backup/recovery strategies, • Strong experience in cloud technologies such as M365, Azure, Intune, SharePoint. Excellent troubleshooting and analytical skills, • Ability to communicate technical issues clearly to both technical and nontechnical stakeholders, • Understanding of monitoring tools and RMM platforms Nice to have: • Worked in an IT or Telecom Managed Service environment previously., • Relevant vendor or industry qualifications (Microsoft, Gamma, LG, Meraki, SonicWall, Aruba or Cisco)., • Have an active Microsoft certification., • Experience with PowerShell scripting and automation Don't worry if you don't meet every requirement—your passion and potential matter to us! If you’re excited about driving business growth and transforming how companies use technology, we want to hear from you. At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help. Key Benefits: • Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday., • Give Back: Enjoy paid volunteering days to support causes you care about., • Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team., • Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment. Ready to make a real impact? Apply now! IND1

Mercier Consultancy MD is excited to offer a wonderful opportunity for a Dutch/Flemish Speaking Customer Service Representative to join the Booking.com support team with fully paid relocation to Greece. In this role, you will provide exceptional customer support, assisting Dutch and Flemish speaking customers with their inquiries, bookings, and issues related to Booking.com's services. This is an excellent chance to grow your career in a vibrant, international environment while enjoying the benefits of living in Greece. • Provide top-quality customer service to Dutch/Flemish speaking customers via phone, email, and chat., • Assist customers with bookings, modifications, cancellations, and other inquiries regarding Booking.com services., • Resolve customer issues efficiently and with empathy, ensuring customer satisfaction and loyalty., • Maintain accurate records of interactions and transactions in the company database., • Collaborate with internal teams to improve service quality and customer experience., • Stay updated on Booking.com products, policies, and procedures to provide accurate information., • Fluency in Dutch/Flemish (written and spoken) is mandatory; good command of English is beneficial., • Previous customer service experience is preferred, ideally in travel or hospitality sectors., • Excellent communication and interpersonal skills with a strong customer-oriented attitude., • Ability to handle challenging situations professionally and calmly., • Willingness to relocate to Greece with relocation expenses fully covered., • Strong computer skills and ability to work with multiple software applications., • Flexibility to work in shifts, including weekends and holidays, as needed., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Mercier Consultancy MD is on the lookout for a Dutch Speaking Customer Experience Agent to join our vibrant team in Sofia! We are looking for customer-focused individuals who are eager to provide outstanding support and build relationships with our Dutch-speaking clients. As part of our team, you will play a crucial role in enhancing customer satisfaction and addressing their needs effectively. • Deliver exceptional customer service in Dutch through various channels, including phone, email, and live chat., • Handle customer inquiries and resolve issues efficiently, ensuring a positive experience., • Maintain accurate records of customer interactions and update information in our CRM system diligently., • Gather feedback from customers to identify areas for improvement and contribute to service excellence., • Collaborate with team members to share knowledge and enhance the overall customer experience., • Keep yourself updated on our products, services, and industry developments to assist customers effectively., • Fluency in Dutch (both written and spoken) is required; knowledge of English is an advantage., • Prior experience in a customer service role is preferred, but not mandatory., • Excellent communication skills and a strong commitment to customer satisfaction., • Ability to multitask and prioritize effectively in a fast-paced office environment., • Familiarity with CRM systems and digital communication tools is advantageous., • Proactive attitude toward problem-solving and assisting customers., • A team player who can work harmoniously in a collaborative setting., • Competitive Monthly Salary, • Fully Paid Training, • Relocation Package, • Health Insurance, • And Much More...

Are you fluent in Spanish and interested in an exciting opportunity that includes relocation to Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic Spanish Speaking Customer Representative. This role offers a unique chance to immerse yourself in a beautiful country while contributing to our exceptional customer service team. Your Role: • Provide outstanding customer support to Spanish-speaking clients, ensuring their inquiries are addressed with professionalism and care., • Communicate efficiently through various channels, including phone, email, and chat., • Become proficient in our client systems to ensure high-quality service delivery., • Work collaboratively with team members to achieve timely resolution of customer issues., • Fluency in Spanish (both written and spoken) is essential for effective communication with clients., • Strong communication skills with a focus on customer satisfaction., • Willingness to learn and adapt to new technologies and remote work tools., • Self-motivated, proactive, and capable of thriving in a fast-paced environment., • Willingness to relocate to Greece for this incredible opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs.This role is both commercial and technical, our Customer Success team is measured on Net Dollar Retention. You will be responsible for managing a portfolio of Corporate & Enterprise accounts. Develop clear Success & Value Realisation plans, managing champions and aligning stakeholders to deliver business outcomes for the customer. Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Driving ARR and reducing risks across your portfolio. Oversee customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Deliver awe-inspiring presentations; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. You have significant experience in customer success, account management, or a similar role within a software/SaaS company. You have a proven track record of effectively managing a broad range of Corporate and Enterprise accounts, driving customer adoption, satisfaction, renewals, and expansion. You have experience with AI customer engagement strategies, automation technologies and platforms. You have a strong commercial mindset with the ability to take full ownership of revenue on the book of business, including renewals and expansion. You have curiosity in new technology adoption and enjoy working with best in class Products. You have excellent analytical skills to interpret customer data, identify trends, and uncover opportunities for growth and risk mitigation. You have outstanding communication and interpersonal skills, with the ability to build rapport and maintain strong relationships with customers at all levels. You are results-oriented with a proactive and strategic approach to problem-solving in a fast-paced, dynamic environment. Fluent in English. You are self-motivated and adaptable, with the ability to work both independently and collaboratively within cross-functional teams. Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme – save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations, • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet, • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community, • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission, • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Work Abroad This Summer Live Where Others Vacation Multilingual Customer Support Roles Portugal, Spain, Greece, Malta + More Ready to use your language skills in an international career? Looking to live and work in sunny destinations like Portugal, Spain, Greece, Malta or explore exciting European cities in Germany, Poland, Belgium, France, Romania, or Bulgaria? Were hiring Customer Support Representatives to join vibrant, multilingual teams across Europe. Languages in Demand: English plus one of the following: Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian. What's Offered: • Relocation support: Flight and accommodation provided, • Welcome bonus, • Assistance finding housing, • Flexible work options: Remote, hybrid, or on-site, • Competitive salary with performance bonuses, • Diverse, inclusive teams across Europe, • Opportunities in both major cities and coastal locations Hiring Locations: Portugal, Spain, Greece, Malta, Germany, Poland, Belgium, Romania, Bulgaria, France Your Role: • Support customers via phone, chat, and email, • Resolve inquiries with professionalism and positivity, • Provide high-quality service daily What You'll Need: • Strong English skills plus one additional EU language (see list above), • EU citizenship or valid work/residency permit for the hiring countries Whether you're drawn to the coast, the city, or the cultural experience, this is your chance to grow your career while experiencing Europe. Make your next job a life-changing move. Apply now to start your summer abroad. #HiringNow #WorkInEurope #MultilingualJobs #CustomerSupportCareers #RelocateToEurope #SummerJobs #RemoteOrOnsite

About Allica Bank Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Role Description This role is responsible for getting these exciting products to market, and ensuring as many established businesses as possible can benefit from them. Working with the growth and product teams, the Cash Management Executive will identify opportunities, and make contact via telephone and email to convert customers to our business current account and savings offerings. Your key goal will be winning active new accounts, and as such you will be responsible for the full end to end onboarding journey, from identifying potential customers to delivering live, actively used accounts. The focus will be on new to Allica customers that are in our established SME target segment (minimum 12 months trading), with have cash balances (£50k+) that can benefit from our savings rates. Our Cash Management Executive will work with the whole of Allica – including relationship management teams, product, marketing, and operations to ensure that prospective customers receive exemplary customer service and a great first impression of Allica Bank. It is vital that our Cash Management Executive is very confident and capable of remote sales to SMEs by telephone. They should also be strong stakeholder managers with a focus on customer outcomes and delivering value for both Allica Bank & their customers. Principal Accountabilities Able to clearly communicate Allica’s value proposition to decision makers (eg Owner, Director, FD) in our target customer market. Working with lists of prospects of variable intent to generate high quality business current account and savings opportunities. Understanding our onboarding process and requirements. Supporting customers and prospects through this process to quickly and smoothly open and actively use their current and savings accounts, delivering a great customer experience that will drive a deeper relationship with our customers. Typically being the first Allica Bank representative that SMEs speak to, so always being professional, courteous and friendly. Proactively learning our products and criteria over time, so that you can identify opportunities, becoming ever more efficient and effective at engaging and qualifying prospects and converting them to active customers. Gaining feedback from customers and prospects on potential future features they need and want from their bank and bank account, following through and feeding these into the Product teams. Working with our Marketing and Data teams to feedback your learnings from customer interactions, helping us to drive ever better customer outcomes, targeting, segmentation and messaging. Delivering the business plan for your role, and actively managing your objectives and personal development plan. Making your colleagues proud that you represent Allica, by ensuring excellent service for our SME customers, prospects and advisors. Working closely and collaboratively with all areas of Allica to ensure a seamless and professional service is always provided. Complying with all mandatory policies, and adherence to operational procedures to maintain internal controls. Personal Attributes & Experience You will have a proven track record in telephone-based lead generation with established SMEs (typically 5-250 employee firms), using established business development skills to build relationships with prospects and convert to Allica Bank customers. You will have excellent interpersonal and communication skills, together with evidence of outperformance in similar roles through earning customer and colleague trust. You will evidence a track record of working in fast paced environments, dealing with change well and showing an adaptable approach to deliver on the organisation’s goals. You will demonstrate the ability to work collaboratively with specialist colleagues such as Relationship Managers, Operations, KYC/B and underwriters, to deliver a positive outcome for our customers. You’ll have a proven track record of exceeding targets, providing excellent customer service generating new income opportunities and always considering risk and reputation when making decisions or finding solutions. A good understanding of SME financial products (eg payments, lending, accounting, CRM), and ideally specific expertise in business current accounts. Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don’t tick every box? Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you! Flexible working We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

About Ketch Ketch is redefining responsible data use for the AI era. Our Data Permissioning Platform helps companies manage data privacy, consent, and compliance -- while enabling privacy-safe data activation across devices, systems, and third-party applications. Global brands rely on Ketch to support GDPR, CCPA/CPRA, and modern data governance initiatives. What you'll do You'll own a book of regional customers through the full implementation lifecycle, working collaboratively with the broader CS team to support customers in the region, with ad-hoc support coverage as needed. • Lead solution design, configuration, onboarding, and adoption to drive time-to-value for regional customers, owning implementations end-to-end and independently., • Support regional customers post go-live in collaboration with the broader CS team, ensuring consistent delivery of value across the customer lifecycle., • Translate product usage into business outcomes, contribute to strategic customer conversations (QBRs), and maintain customer health to support retention and expansion., • Act as a technical escalation partner and subject-matter advisor, collaborating with Product and Engineering on fixes and improvements., • Provide in-timezone support coverage on an ad-hoc basis, triaging and resolving customer issues to minimize downtime and meet SLAs. Skills • Proven delivery of SaaS implementations and high-quality customer-facing deliverables, with the ability to manage multiple concurrent onboarding engagements independently., • Strong customer and stakeholder management, able to lead executive conversations and translate technical detail into business impact., • Excellent written and verbal communication and a pragmatic, bias-for-action approach., • Comfortable working within a regional CS team, collaborating across time zones to support shared customer outcomes., • Technically astute with strong understanding of SaaS concepts, integrations, and practical troubleshooting. Requirements • 5+ years of experience in customer success, professional services, solutions consulting, or a related customer-facing technical role at a cloud/SaaS company, with evidence of managing larger customer relationships., • Experience in a US-based early-stage B2B SaaS environment is essential., • Fluency in English and French is required, • Comfortable operating autonomously and in ambiguity, with a strong sense of ownership and cross-functional collaboration., • Legally authorized to work in the UK., • Bachelor's degree or equivalent experience. Information collected and processed as part of any job applications you choose to submit is subject to Ketch's . Ketch is proud to be an equal opportunity employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. If you have a need that requires accommodation, please let us know by emailing _. Ketch is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Ketch does not accept agency resumes. Please do not forward resumes to our jobs alias, Ketch employees, or any other organization location. Ketch is not responsible for any fees related to unsolicited resumes. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Mercier Consultancy MD is pleased to announce an opportunity for a Polish Speaking Customer Support Representative, with the added benefit of paid relocation to Sofia, Bulgaria. This role is essential in delivering high-quality support to our esteemed Polish-speaking clients. As a part of our dedicated team, you will ensure the efficient handling of customer inquiries and foster positive relationships that enhance overall customer satisfaction. • Provide comprehensive customer support to Polish-speaking clients via various channels including telephone, email, and chat., • Respond accurately to inquiries regarding products, services, and company policies in a timely manner., • Efficiently resolve customer issues and complaints, thus ensuring a high level of customer satisfaction., • Maintain meticulous records of customer interactions and resolutions in our CRM system., • Collaborate with different departments to facilitate effective solutions to client needs., • Keep abreast of the latest product knowledge, services, and industry trends to enhance the quality of customer support., • Fluency in Polish (both written and spoken) is mandatory; proficiency in English is advantageous., • Experience in customer service or support roles is highly preferred., • Strong communication and interpersonal skills, with a focus on customer relations., • Proficient problem-solving abilities with a proactive approach to addressing customer concerns., • Familiarity with customer service software and CRM systems is beneficial., • Capacity to work both independently and collaboratively within a dynamic team environment., • A willingness to relocate to Sofia, Bulgaria, and adapt to a new cultural landscape., • Competitive Monthly Salary, • Fully Paid Relocation Package, • High Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Are you fluent in Portuguese and seeking an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are thrilled to invite a passionate and dedicated Portuguese Speaking Customer Representative. This position comes with the amazing benefit of paid relocation to Greece, enabling you to enjoy a vibrant lifestyle while contributing to our customer service excellence. Your Role: • Provide exceptional customer support to Portuguese-speaking clients, addressing their inquiries with professionalism and care., • Communicate effectively through various channels including phone, email, and chat., • Familiarize yourself with our client systems to deliver outstanding service., • Collaborate with team members to ensure timely resolution of customer issues., • Fluency in Portuguese (both written and spoken) is essential for effective communication with clients., • Excellent communication skills and a strong customer-oriented approach., • Eagerness to learn new tools and technologies adapted for remote work., • Self-motivated, proactive, and capable of thriving in a dynamic environment., • Open to relocating to Greece for this amazing opportunity!

At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual content has become the preferred method of information creation, consumption, and retention. But the ability to create such content, in particular videos, continues to be costly and challenging to scale. Our ambition is to build technology that equips more people with the power to reach, captivate, and inspire audiences. Learn more at . Visit our Mission and Culture doc . Customer Success at HeyGen exists to ensure customers realize measurable business value from the platform, not just product adoption. HeyGen is not just a video creation tool. It is an operational capability that changes the cost, speed, scalability, and global consistency of video production across an organization. Customer Success owns making that transformation real after the sale. We are hiring a UK-based, French-speaking Enterprise Customer Success Manager (contract engagement) to own a book of Enterprise accounts across EMEA, with a particular focus on our French-speaking customers. This role carries the full Enterprise CSM mandate: anchoring customers on outcomes, not features, and driving retention and expansion through demonstrated value — delivered in the customer's language and time zone. • Location: United Kingdom (remote), working European business hours., • Language: Full professional fluency in French and English is required. You will run onboarding, business reviews, and executive conversations directly in French for French-speaking accounts, and collaborate daily in English with our global team. Proficiency in German is a strong plus., • Engagement type: Independent contractor. Compensation, duration, and terms to be defined in the contractor agreement., • Own post-sale value realization for your assigned Enterprise customers, translating sales intent into measurable business outcomes., • Anchor customer conversations around business impact, including:, • Cost structure reduction, • Time-to-content compression, • Scalable output without linear headcount growth, • Global consistency at local speed, • Guide customers through staged value progression:, • Immediate value (0–30 days), • Structural value (30–90 days), • Strategic value (90+ days), • Define, track, and reinforce outcome-oriented success metrics, not just usage (e.g., time-to-value, cost savings, workflow adoption, renewal readiness)., • Run structured business reviews — in French where appropriate — that reinforce ROI and long-term value., • Own renewal readiness for your accounts well in advance of contract expiration, baselining and documenting value realized during the term., • Identify expansion opportunities that are justified by demonstrated impact, new workflows, or broader organizational adoption, not opportunistic upsell., • Proactively assess churn risk and take action early through value re-anchoring and stakeholder alignment., • Partner cross-functionally with Sales, Support, Product, and Marketing to ensure a cohesive customer experience and clear ownership boundaries — bridging time zones between EMEA customers and a US-based team., • Act as HeyGen's cultural and linguistic bridge for French-speaking customers: localize playbooks, enablement assets, and success plans where it accelerates value., • Enjoy rolling up your sleeves and contributing to the continuous improvement of our operating cadence and customer engagement model as we scale in EMEA., • Faster time-to-value across your EMEA book of business, • Healthy accounts progressing through the immediate → structural → strategic value phases, • Strong retention and improved Net Dollar Retention across the portfolio, • Renewals anchored in documented, customer-recognized value — no last-minute scrambles, • Expansion driven by demonstrated impact and well-grounded value narratives, • French-speaking customers who feel HeyGen operates as a local partner, not a distant US vendor, • 3+ years of experience in Customer Success, Professional Services, or Consulting in a SaaS environment, preferably with AI tools., • Full professional or native fluency in French and English, including comfort leading executive-facing conversations and writing customer-facing materials in French, and operating internally in English., • Proficiency in German is a strong plus, given our growing DACH customer base., • Experience operating in Enterprise CS motions, including PLG and sales-led models; experience with EMEA enterprise customers strongly preferred., • Proven ability to manage accounts using business outcomes and metrics, not just activity., • Comfort working with ambiguity and exercising judgment in how to prioritize customer effort — especially important in a contract role with high autonomy., • Strong written and verbal communication skills in both languages, including executive-facing conversations., • Experience building repeatable CS playbooks and processes., • Data-informed mindset with the ability to synthesize insights into clear recommendations., • Comfort operating independently across time zones with a primarily US-based team; thrives in a fast-paced environment. We operate like a modern AI-native startup. You should be comfortable learning and leveraging tools quickly. • CRM proficiency (Salesforce preferred) for account tracking and renewal forecasting., • Experience with data visualization / BI tools such as Hex (or similar) to analyze and present insights., • Strong working knowledge of Slack for cross-functional, async collaboration across time zones., • Familiarity with AI-native workflows and tooling; comfort experimenting with new tools (including AI assistants) to improve efficiency., • CS at HeyGen is a strategic, revenue-impacting function, not a support wrapper., • You'll have real ownership, autonomy, and accountability over outcomes., • You'll be our first CS hire in the UK, joining a growing EMEA presence and helping define what "great" looks like as we scale Enterprise CS across the region., • Work with the world's top companies and fundamentally reimagine how customers create and operate. £70,000 – £110,000 annual salary target Please note that the salary information is a general guideline only. HeyGen considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, as well as location, market and business considerations when extending an offer. HeyGen is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us at HeyGen and be part of a team that's making visual storytelling accessible to all!

The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Paid holidays, • Pension Scheme, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home Who we are: Meetings & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 _ M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

Position summary We are looking for a driven and client-focused Customer Success Specialist to join our team. You will be the primary point of contact for a portfolio of clients, ensuring they derive maximum value from our platform, achieve their business goals, and remain long-term partners. This is a relationship-first role that sits at the intersection of technology, compliance, and finance, ideal for someone who thrives in a fast-moving environment and is passionate about the blockchain ecosystem. Duties and responsibilities Own the end-to-end customer relationship post-sale, from onboarding through renewal and expansion. Conduct regular business reviews (QBRs) and check-ins to monitor client health, usage, and satisfaction. Serve as the voice of the customer internally, collaborating with Product, Sales, and Support to resolve issues and drive improvements. Deliver tailored training sessions and product walkthroughs for clients across varying levels of technical sophistication. Identify upsell and cross-sell opportunities within your portfolio and collaborate with Sales Executives to convert them. Monitor client engagement metrics and proactively address signs of churn risk. Assist clients in understanding blockchain analytics concepts, compliance workflows, and platform best practices. Support clients in the European markets, leveraging cultural and regional knowledge to build trusted relationships. Maintain accurate records of client interactions, health scores, and account plans in CRM systems (HubSpot). Requirements English language proficiency is essential, fluency in other languages is a strong plus. 3+ years of experience in Customer Success, Account Management, or a client-facing role within fintech, SaaS, or compliance technology. Solid understanding of blockchain fundamentals, cryptocurrency markets, or financial crime compliance (AML/KYC). Excellent communication and presentation skills, with the ability to convey complex technical concepts clearly. Proactive, organised, and data-driven approach to managing a portfolio of accounts. Comfortable working in a remote-first, fast-paced environment Nice to have Experience working with or for crypto exchanges, financial regulators, or banks. Knowledge of regional regulatory frameworks. Experience using HubSpot CRM.

Factory is bringing autonomy to software engineering. We are looking for a Technical Support Engineer to ensure customers get maximum value from our developer‑centric platform. This position sits at the intersection of customer success, product management and engineering.

VP, Customer & Solutions About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: WeWork HQ, Waterloo, London - Hybrid (At least once per week) Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + UK iProov Benefits We are looking for an experienced customer leader to build and scale our Customer Success and Solutions Engineering organisations. This role is responsible for ensuring customers achieve outstanding outcomes from our platform while equipping our commercial teams with world-class technical expertise throughout the sales cycle. You will lead two critical functions; Customer Success and Solutions Engineering, creating a seamless journey from prospect through deployment, adoption, expansion and renewal. As a member of the Revenue Leadership Team, you will help shape our customer strategy, improve operational excellence and build scalable processes that support our continued growth. How you can make an impact Within 12 months you will have: • Built a high-performing Customer Success organisation with clear operating rhythms., • Improved customer adoption and health metrics., • Increased Gross and Net Revenue Retention., • Established a scalable Solutions Engineering function with consistent global standards., • Improved technical win rates and proof of concept success., • Created stronger alignment across Sales, Product, Customer Success and Engineering., • Developed future leaders within both organisations. What we would like to see from you Customer Success • Build and lead a high-performing Customer Success organisation., • Define the customer lifecycle from onboarding through renewal., • Drive customer adoption, value realisation and long-term success., • Develop customer health scoring and success planning., • Improve Gross Revenue Retention (GRR) and Net Revenue Retention (NRR)., • Build executive sponsorship programmes with strategic customers., • Develop customer advocacy, references and case studies. Solutions Engineering • Lead and develop the global Solutions Engineering function., • Establish consistent pre-sales processes, standards and best practices., • Coach and develop technical leaders and individual contributors., • Improve demo quality, proof of concept execution and technical win rates., • Ensure strong alignment between Sales, Product and Engineering. Leadership & Operations • Build a scalable operating model across Customer Success and Solutions Engineering., • Define KPIs, reporting and operational dashboards., • Partner closely with Product to ensure customer feedback influences roadmap decisions., • Collaborate with Sales leadership to improve handovers and customer experience., • Build career paths, coaching frameworks and succession plans across both teams. Experience • 10+ years in enterprise SaaS., • Experience leading Customer Success organisations., • Experience managing or partnering closely with Solutions Engineering teams., • Proven track record of improving customer retention and expansion., • Experience building teams, processes and operating models., • Comfortable engaging with executive stakeholders, including CIOs, CISOs and CTOs. Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to careers@iproov.com

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

Qumulo's cloud data platform manages exabytes of the world's most demanding data, unifying files, objects, and every workload across edge, core, and cloud. Customers are the lifeblood of our company and Qumulo is looking for strategic, customer-focused, and results-driven Customer Success Engineers (CSEs) with a strong background in cloud technologies. CSEs will engage and work with our customers to answer technical questions or resolve complex issues primarily focusing on cloud environments such as AWS and Azure. The CSE is ultimately responsible for the complete life cycle of a customer issue and ensuring proper communication and resolution. Troubleshoot issues on the Qumulo product in both On-Premises or Cloud file systems, including cloud infrastructure issues, permissions problems, performance issues, and general file system issues Prioritize and drive resolution for escalated customer issues in both cloud and on-premises environments Work cross-functionally with our sales, product, and engineering teams to ensure customer issues are quickly resolved Provide feedback to engineering and product teams on product gaps and areas of improvement, particularly related to cloud offerings Collaborate with peers and mentors on complex issues Consistently grow knowledge and expand skill sets in cloud technologies Multi-lingual with English as primary customer support delivery language Excellent written and verbal communication skills Strong problem-solving skills with a can-do attitude in a fast paced environment Demonstrated working knowledge of major cloud platforms, including compute, storage, networking, and identity management services Basic network troubleshooting skills and understanding of general network technologies Familiarity with Linux & Windows operating systems Familiarity with Windows Active Directory or LDAP Understanding of file permissions and access control in cloud environments 5 - 7 years experience in a customer-facing role, including 1-3 years of troubleshooting cloud environments Python Programming skills are a plus Relevant cloud certifications (e.g., AWS Certified SysOps Administrator, Microsoft Certified: Azure Administrator Associate) are a plus, but not required Must have the right to work in the UK without visa sponsorship. About Qumulo: Built for the most demanding enterprise workloads, from AI and HPC simulations to Splunk Observability, genomics and PACS medical imaging, geospatial datasets, media editing and rendering, and video surveillance, Qumulo unlocks the full power of an organization’s information. Our platform unifies file and object storage across data centers, edge, and public clouds, enabling efficient, accelerated computing and extending the reach of data unbound by protocol or transport limitations. With more than 1,100 customers and exabytes of data under management, Qumulo powers mission-critical workloads anywhere real-time access to massive file datasets is non-negotiable. Qumulo delivers radical simplicity, hardware freedom, exceptional customer support, and a true hybrid-cloud architecture. Our Values: At Qumulo, we are building an open and collaborative culture where people can do their best work with customers as our magnetic field. We act as owners, we share by default, we are data driven and experimental and as an inclusive workplace, we encourage and celebrate multiple points of view. As part of our culture we believe diversity drives innovation. Equal Opportunity Employer: Qumulo is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin, or any other characteristic protected under federal, state, or applicable local law. For more information on Qumulo's Applicant Privacy Policy, please visit: _

Vertiv is the largest electrical switchgear manufacturer in the UK & Ireland, pioneering unique in-house integrated power solutions tailored to each individual client project. We believe that our people are our best asset and have invested in a highly qualified and experienced team of Engineers to work in our manufacturing facilities across three continents. Vertiv is the largest electrical switchgear manufacturer in the UK & Ireland, pioneering unique in-house integrated power solutions tailored to each individual client project. We believe that our people are our best asset and have invested in a highly qualified and experienced team of Engineers to work in our manufacturing facilities across three continents. Why join - For our team, modular construction means greater speed, consistency and predictability. Factory-based integration allows us to identify and manage risks earlier, improve quality control, and provide greater certainty around cost and delivery. It also reduces the complexity and labor required on site, making installation and commissioning much more efficient. Vertiv's Infrastructure Solutions provide the flexibility, scalability, and efficiency that traditional infrastructures can't offer. Another major advantage is scalability. Our modular solutions use repeatable designs that can be deployed quickly and expanded as customer requirements grow. For a candidate joining the department, this means working in a fast-moving environment that combines engineering, manufacturing, technology, project delivery and innovation. You’ll be part of a team helping to transform how critical digital infrastructure is designed and delivered making data center construction faster, more reliable, and more scalable for the future. Vertiv is the largest electrical switchgear manufacturer in the UK & Ireland, pioneering unique in-house integrated power solutions tailored to each individual client project. We believe that our people are our best asset and have invested in a highly qualified and experienced team of Engineers to work in our manufacturing facilities across three continents. With over 30 years of experience in delivering high-quality integrated power solutions, we are experts in providing technical services, project management services, and unrivalled customer support for every client project. Our LV & MV Switchgear divisions design and manufacture electrical distribution equipment for business-critical applications throughout Europe. Due to continued growth, Vertiv is seeking to recruit ambitious and motivated Electrical Engineering Lead to join the Presales team in Londonderry, Derry. The Lead Presales Electrical Engineer is an important part of an interdisciplinary team of technical experts (mechanical, structural, architectural) to bring together schematic design for Data center (Hyperscale, Enterprise, Colocation, Edge, CLS) and Critical Infrastructure facilities. Position includes applying theoretical knowledge, practical engineering skills, as well as communicational skills in the fields of Clean Energy, AI and Data center design. • Concept design of Data center electrical power systems and architecture, with traditional and AI design requirements, which includes:, • LV power distribution (low voltage switchgear, uninterruptible power supply systems, busbar systems), • MV power distribution systems (medium voltage switchgear and transformers), • Auxiliary systems (AC, DC), lightning protection systems, diesel gensets…., • Electrical load calculations, arc flash, short circuit and protection coordination study calculations and modeling tools, • Electrical single-line diagrams, • Understanding of relevant codes and standards for electrical power equipment and installations, • Coordination with other technical disciplines (architectural, structural, HVAC, controls, fire protection), • Reading and understanding RFP and tender documents, • Problem solving and interpretation of customer requirements in proposed solutions, • Modular Data center technical solutions and quotations, • Bachelor’s degree or equivalent in Electrical Engineering, • 5+ years experience, • Proficient in Electrical power system design, • Sizing and specification of electrical equipment and installations, • Knowledge of electrical load calculations, short circuit and protection coordination study calculations and modeling tools, • Solid communication skills, both written and oral, to work across multiple Engineering and Manufacturing teams to bring architectures and concepts to deployment, • PC skills: active user of Windows, MS Office incl. Excel (A), Word (A), AutoCAD, • Active English, • No special physical requirements, • None #vertivireland • Safety., • Integrity., • Respect., • Teamwork., • Inclusion., • High-Performance Culture, • Customer Focus, • Operational Excellence, • Innovation, • Financial Strength, • Own it, • Act with urgency, • Foster a customer-first mindset, • Think big and execute, • Lead by example, • Drive continuous improvement, • Learn and seek out development, • Promote transparent & open communication Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to #J-18808-Ljbffr

Vertiv is seeking a Product Quality Engineer (PQE) to support major Engineer-to-Order (ETO) projects from order intake through customer handover and commissioning. This role acts as a key liaison between local Service organizations and central functions including R&D, Quality, Manufacturing, Operations, and Marketing to ensure customer requirements are clearly understood, effectively communicated, and successfully implemented throughout the project lifecycle. This position will be based onsite at our Campsie, Northern Ireland facility. • Support the successful execution of ETO projects from design through assembly, testing, commissioning, and customer handover., • Coordinate communication and activities between local teams and central functions including R&D, Quality, Manufacturing, Operations, Marketing, and Service., • Support project milestones and quality activities including kick-off meetings, PDCA documentation, closure reviews, assembly processes, factory acceptance tests (FAT), and witness testing., • Collect and manage technical and commercial project documentation, including drawings, order documentation, configuration settings, and related records, ensuring availability to local teams supporting site activities., • Monitor site readiness and project execution activities, including schedules, utilities availability, and commissioning plans, and communicate updates to relevant stakeholders., • Facilitate communication between local and central teams to resolve project issues efficiently and minimize delays., • Identify, report, and follow up on technical or quality issues found during design, manufacturing, testing, installation, or commissioning phases., • Visit customer sites before, during, and after commissioning activities as required to support local teams and gather feedback for product and process improvements., • Ensure actions assigned to central functions are completed effectively and within agreed timelines., • Monitor product performance after customer handover and report significant field issues to R&D, Manufacturing, Quality, and other relevant departments., • Lead the development and maintenance of FMEAs, control plans, and quality protocols for manufacturing processes., • Develop and improve standards and methods for inspection, testing, and evaluation of manufactured and purchased products., • Support Supplier Quality and manufacturing plants in executing supplier PPAP activities., • Review and approve PPAP documentation from internal and external suppliers., • Lead corrective action activities and facilitate cross-functional teams using 8D problem-solving methodology., • Support customer complaint investigations and product return analysis activities., • Monitor global field failure trends and support continuous improvement and product reliability initiatives., • Bachelor’s degree in Electrical Engineering or related technical discipline preferred., • Technical school background with relevant industry experience may also be considered., • 3–5+ years of experience in technical roles such as Quality, Service, Product Management, Manufacturing, or Engineering., • Experience supporting power products, industrial equipment, or ETO manufacturing environments preferred., • Good knowledge of power products, electrical systems, and engineering principles., • Strong understanding of quality processes, corrective actions, and continuous improvement methodologies., • Experience with FMEA, Control Plans, PPAP, and 8D methodologies preferred., • Strong problem-solving and analytical skills with attention to detail., • Ability to coordinate activities across multiple departments and stakeholders., • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment., • Customer-focused mindset with strong communication and interpersonal skills., • Ability to work effectively in cross-functional and international teams., • Proficient in Microsoft Office applications, including Excel, Word, PowerPoint, and Access., • Good written and verbal English communication skills., • Willingness to travel to customer sites when required., • 50% We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. #J-18808-Ljbffr

HCS 247 Travel is seeking a travel Mammography Technologist for an assignment in Craig, Colorado. This is a 13‑week assignment, beginning May 6, 2026, with 36 hours per week on 12‑hour day shifts (7 A.M. – 7 P.M.). Experience required: at least one year; new graduates are not eligible. • Specialty: Mammography Technologist, • Discipline: Allied Health Professional, • Start Date: May 6, 2026 (ASAP if already available), • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, days (7 A.M.–7 P.M.), • Employment Type: Travel, • Aggressive Compensation Packages, • Lodging Per‑Diem for those who qualify, • Meals and Incidentals Allowance for those who qualify, • Travel Expense Allowance for those who qualify, • Medical Dental and Vision Benefits available (for you and family), • Day‑1 Medical and Voluntary Insurance eligibility for all full‑time contracted professionals, • 401K, • Daily Pay Available, • Direct deposit, • Free CEUs, • 24/7 Clinical Support, • Professional and General Liability Coverage, • Accident Insurance, • Critical Illness Insurance, • Disability Insurance, • Term Life Insurance, • Bridge Insurance, • Identity Theft Protection, • State License Assistance, • New graduates are welcome to apply (HCS Only), • Unlimited Referral Bonus Program, • Personal Staffing Assistance and Large Support Staff, • Exceptional Customer Service (available 24 hours), • Travel Tax Filing Resources, • Holiday Pay, • Guaranteed Hours, • Continuing Education, • Mileage Reimbursement, • Referral bonus, • Medical benefits, • Dental benefits, • Vision benefits, • License and certification reimbursement, • Life insurance, • Benefits start day 1, • Weekly pay #J-18808-Ljbffr

Location: Claudy, Co. Derry / Londonderry Salary: £40,000 - £50,000 Hours: Monday – Friday | 5.00am start | Approx. 40 hours per week Employer is also open to fully training someone - Keep Reading! Bela Recruitment is recruiting a Purchaser / Buyer to join a food and fresh produce business based in Co. Derry / Londonderry. Ideally my client would love someone with previous - Purchasing, Buying, Procurement, Stock Control or Supply Chain experience, however, they are fully prepared to train someone who has never done this before but eager to learn. This job has a start time of 5am each day, hence they appreciate it won’t suit everyone, but are keen to find a person who can work with that start time and keen to learn – they will fully train you for a career as their Purchaser. The 5am start is to give you 1 hr each morning to analyse stock levels/previous sales, plan for buying before the EU markets open at 6am and purchasing starts. You will play an important part in ensuring the business has the right products, in the right quantities, at the right time. While starting at 5am, you will be finished most days around 12/1pm, so could suit someone looking to cut down on childcare cost, partner works shifts, enjoy afternoon gym/golf, have your afternoon’s free each day from 1pm! Working closely with suppliers and the operations team, you will: • Purchase fresh produce and other products required by the business., • Monitor and maintain stock and inventory levels., • Forecast demand and identify future stock requirements., • Monitor seasonal trends, product availability and supply., • Build and maintain strong relationships with suppliers., • Negotiate and purchase products competitively while maintaining quality standards., • Support effective stock control and inventory management., • Help ensure products are available to meet customer and operational requirements. Purchaser or Buyer experience would be an advantage, but if not, then good IT skills and the right attitude can secure you a career move. • The company is interested in someone who is:, • Highly organised and reliable., • Good with numbers and attention to detail., • A confident communicator., • Comfortable dealing with suppliers., • Able to work independently and make decisions., • Commercially aware and interested in getting the best value., • Comfortable working in a busy, fast-paced environment. Experience within Purchasing, Procurement, Buying, Supply Chain, Stock Control, Inventory, Food, FMCG or Fresh Produce would be advantageous, but full training can be provided for someone with the right attitude and transferable skills. This is a full-time, permanent job working Monday to Friday, approximately 40 hours per week. 5.00am start – roughly 12/1pm finish daily, so applicants should ensure these working hours suit them before applying. This is a great opportunity to join a successful and growing local business where you'll have a direct impact on purchasing, stock availability and daily operations. Would suit an experienced hire or someone looking a career change and can work the hours required. All applications will be strictly confidential, you agree with Bela Recruitment processing your information for finding employment, information will comply with GDPR and Data Protection. No cv’s are sent to any employer without your permission. #J-18808-Ljbffr

DCK Group in Londonderry is seeking a Christmas Retail Associate to cover our busy peak period. You will provide face‑to‑face customer service and merchandising support across our stores, helping to deliver great in‑store experiences. Key details include a 25‑hour week, a temporary contract until 26/12/2026, and a requirement to travel to different stores in your zone. A positive, professional attitude and being tech‑savvy will help you succeed. #J-18808-Ljbffr

If you have a love of photography and working with children, we want to hear from you. We are looking for enthusiastic and energetic people, preferably with school photography experience (but not essential as full training is provided), in a term-time permanent role and also on a zero-hours contract to work with our friendly team covering County Derry/Londonderry, Northern County Tyrone and Northern County Antrim. H Tempest Ltd is the nation's largest school photography company with over 500 employees. Our Head Office and Laboratory is based in St Ives, Cornwall and our Photographers are resident throughout the UK. We take photographs of children at playgroups and nurseries, primary and secondary schools and graduates at universities and colleges as well as the Armed Forces and Corporate Photography. Do you want to join us We are committed to making sure that H Tempest remains the best in the business and a great place to work. Our staff are the most important asset and therefore we will continue to invest in you! We support our Photographers to develop their skills and achieve brilliant photos but to be successful in this job you will need to: • Provide an excellent all-round customer service experience for clients, • Maintain a great relationship with current client base and enjoy meeting new people, • Make everyone smile, from babies and children to adults, • Be enthusiastic and energetic with a pleasant manner and professional demeanour, • Be happy to work both as part of a small team and also independently, • Be flexible in working times; early starts are sometimes necessary particularly through the autumn term, • Experience photographing in schools an advantage but not essential, • Be happy to travel and have more than twelve months driving experience with full UK license, • Be willing to undergo a DBS check and provide two referees, prior to starting with us In a term time permanent role you will enjoy the following benefits:, • Term-time: enjoy school holidays, weekends and quieter times of the academic year when there is little or no photography, • Starting monthly salary: £765 paid on a monthly basis, with performance related reviews and possible increments made every six months for the initial two years of service. In addition, commission is generated from the sale of photographs taken by you. If your commission exceeds your annual salary a balancing payment is due. There is the opportunity to earn extra money during quieter periods with our university graduation team, • Company vehicle: you may be provided with a taxed, insured and maintained company vehicle which will be discussed at interview, • Equipment: full photographic equipment is provided, • Expense reimbursement: we reimburse all authorized business-related expenses, • Pension scheme: after 3 months of service we will enrol you in the Pension scheme (you can opt-in sooner). Life cover also becomes available on the 1st of August after one year's service, • Professional training: we provide full training at the start of employment and on-going training and support. Training includes Health & Safety and Manual Handling. We will give you great, industry leading field-based training for the role to ensure you succeed On a zero hours contract you will enjoy the following benefits:, • Term-time: zero hours contract to cover our busiest periods mainly from September to the end of November and Easter to the end of June, • Daily rate: £120 per day/£60 per half day. In addition, commission is generated from the sale of photographs taken by you. If your commission exceeds your salary a balancing payment is due., • Company vehicle: is not normally provided but may be discussed at interview, • Equipment: full photographic equipment is provided, • Expense reimbursement: we reimburse all authorized business-related expenses, • Pension scheme: after 3 months of service we will enrol you in the Pension scheme (you can opt-in sooner), • Professional training: we provide full training at the start of employment and on-going training and support. Training includes Health & Safety and Manual Handling. We will give you great, industry leading field-based training for the role to ensure you succeed We can't wait to see it!Deadline for applications 10th August. Photographer County Derry/Londonderry, Northern County Tyrone and Northern County Antrim #J-18808-Ljbffr

Drive Membership Growth. Lead Commercial Performance. Build Lasting Member Relationships. At Everlast Gyms, we're focused on creating exceptional fitness experiences and growing thriving club communities. As a Sales & Retention Manager, you'll be responsible for driving membership growth, improving member retention and supporting the overall commercial success of your club. Reporting directly to the General Manager, you'll lead sales activity, coach colleagues to perform at their best and ensure every member journey is seamless from first enquiry through to long-term loyalty. This is a hands-on leadership role where you'll combine commercial thinking, people leadership and customer experience to maximise club performance and deliver sustainable growth. You'll be the club's sales champion, leading from the front, building local partnerships and creating opportunities that drive both new member acquisition and member retention. Why Join Everlast Gyms? • Free Everlast Gyms membership, • 20% colleague discount across all Frasers Group brands, • Eligibility for the Fearless 1000 Bonus Scheme, • Monthly Everlast Champions and Frasers Champion recognition awards, • Funded qualifications, including Level 3 and Level 5 Management & Leadership, • Ongoing sales, leadership and fitness product training, • Opportunities to enhance your fitness knowledge, deliver Personal Training and support Group Training products, • Clear progression opportunities within a growing fitness business, • Be part of a high-performance culture that rewards ambition, ownership and results The Role As Sales & Retention Manager, you'll take ownership of membership growth, member engagement and commercial performance across the club. Working closely with the General Manager and wider leadership team, you'll develop strategies that improve member acquisition, retention and overall club profitability. • Champion and deliver the FUNDAMENTALS sales process across the club, • Coach and develop colleagues to maximise sales performance and conversion, • Drive membership sales through effective lead management and member engagement, • Monitor performance against KPIs and implement action plans to achieve targets, • Deliver regular sales updates and performance presentations to the leadership team, • Drive revenue across memberships, fitness products and secondary spend Drive Member Retention • Create initiatives that improve member engagement and retention, • Analyse retention trends and member behaviour to identify opportunities for growth, • Ensure every member receives an outstanding experience throughout their fitness journey, • Support delivery of member-focused campaigns, events and national initiatives, • Build a culture that prioritises member satisfaction and loyalty Grow the Business • Develop and execute creative lead-generation activity both inside and outside the club, • Build relationships with local businesses, community groups and organisations through #WeMoveBusinesses, • Support local marketing initiatives that drive awareness and membership growth, • Identify new opportunities to increase club performance and market presence Lead and Develop Others • Deliver coaching, mentoring and constructive feedback to colleagues, • Promote a positive, high-performance culture within the club, • Lead by example through exceptional service standards and professionalism, • Support recruitment, onboarding and development of future talent Support Club Operations • Work closely with the General Manager to support day-to-day operations, • Assist with Health & Safety, compliance, facilities and maintenance processes, • Ensure company standards of cleanliness, presentation and service are consistently maintained, • Support the successful delivery of company initiatives and operational priorities What We're Looking For • Experience in sales, membership, retail, hospitality or customer-focused leadership roles, • Proven ability to influence performance and achieve commercial targets, • Strong leadership and coaching skills, • Excellent communication and relationship-building abilities, • Commercial mindset and confidence working with KPIs and performance data, • Positive, resilient and solutions-focused approach, • Flexible to work evenings, weekends and Bank Holidays when required, • Experience within a fitness, leisure or membership-based business, • Knowledge of lead generation, sales conversion and retention strategies, • Experience developing business partnerships and community engagement initiatives, • Understanding of membership sales and customer lifecycle management Everlast Gyms is part of Frasers Group, one of the UK's most ambitious retail and fitness businesses. We're committed to investing in our people, our clubs and our fitness offering, creating exciting opportunities for ambitious individuals who want to build rewarding careers within a growing brand. To succeed with us, you'll embody our principles: Think Without Limits Challenge convention, identify opportunities and drive continuous improvement. Own It and Back Yourself Take responsibility, deliver results and lead with confidence. Be Relevant Create meaningful experiences for our members, colleagues and communities. By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply #J-18808-Ljbffr

Terex GB Ltd has been ranked number 18 in the Ulster Business Top 100 NI companies. Terex is a fast-moving engineering company continually developing in N. Ireland. Here at Terex, we are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. While our operations are global, each office or factory is a close-knit community. It's an exciting time to be part of the expanding manufacturing sector - come join us! Design Engineer (Green-tec) Green-tec manufacture and engineer vegetation and tree care solutions. With a robust range of chippers, trommels, shredders, dedicated tree care handlers, tracker mulchers and mulching heads. We have an exciting roadmap ahead for new products, services, production capacity and business expansion, and as a result we are expanding our team. We currently have an opportunity for a Design Engineer who will report to the Green-tec Product Manager and will be based at Campsie manufacturing sites. • Excellent total compensation package to include competitive salary, • free health care for you and your dependents, • contributory pension scheme, • life assurance cover, • Employee Stock Purchase Plan, • Earn extra cash via our 'Refer a Friend' scheme, • Perks @ work - offering you a wide range of discounts and offers on restaurants, cafes, hotels, gyms, retailers, day excursions, supporting our local businesses and communities, • Provide engineered solutions for the development of new products and modifications to existing products, • Follow Group standards of in the areas of QFD, FMEA, design-for-manufacture, prototype development and field testing, • Follow Group engineering standards and associated IT systems, to ensure effective global management of released engineering data, • Ensure current and new products meet standards and performance levels specified for safety, function and reliability, • Reduce manufacturing cost through improved design and consultation with the production department, purchasing and suppliers, • To investigate and address Customer Complaints in a timely manner, • Stay knowledgeable of machine component advancements and competitor design trends; apply latest technology to new and existing designs where appropriate to stay current and innovative, • Support aftersales and helpdesk team with answering technical queries from dealers, • Degree educated or equivalent in Engineering, ideally with design experience in this or a similar industry, • Competent user of 3D Solid Modeling CAD, ideally CREO, and familiarity with Product Data Management (PDM) systems, • Good technical expertise in mechanical and hydraulic systems, • A good understanding of the various applications that the equipment can operate in along with an appreciation for the expected performance of the machines, • Creativity and innovative thinking, • Good English communication skill, both written and spoken, • A 'Can do' attitude and ability to interact with a multi-functional team, • Ability to work with others to meet deadlines, • Able to assess workload and commit to realistic timelines, • Able to select from multiple design alternatives when a clear best choice is not evident, • Can identify risks both technical and commercial with proposed product change or new product TEREX is an equal opportunity employer and appointments are based on merit. We value diversity and welcome applications from all sections of the community. Terex Corporation is a global leader in specialized equipment solutions, serving essential sectors such as emergency services, waste and recycling, utilities, and construction. Our diversified portfolio positions us in resilient, high-demand markets with strong long-term growth potential. We design and manufacture advanced specialty vehicles- including fire, ambulance, and recreational vehicles- alongside waste collection vehicles, materials processing machinery, mobile elevating work platforms, and equipment for the electric utility industry. Through our global dealer, parts and service network and true value-creating digital solutions, we deliver best-in-class lifecycle support, helping customers maximize return on investment. With a strong manufacturing footprint in the United States and operations across Europe, India, and Asia Pacific, Terex combines global reach with local expertise to capture opportunities worldwide. Our strategy is clear: exceed customer expectations, invest in innovation, leverage our diversified portfolio, and deliver consistent, profitable growth for our shareholders. For more information, please visit www.terex.com. We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions, ensuring equity within our workplace. As an Equal Opportunity Employer, employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or other characteristics protected by law. Terex Careers Video Terex Early Talent Video Terex Corporation is a global leader in specialized equipment solutions, serving essential sectors such as emergency services, waste and recycling, utilities, and construction. Our diversified portfolio positions us in resilient, high-demand markets with strong long-term growth potential. We design and manufacture advanced specialty vehicles- including fire, ambulance, and recreational vehicles- alongside waste collection vehicles, materials processing machinery, mobile elevating work platforms, and equipment for the electric utility industry. Through our global dealer, parts and service network and true value-creating digital solutions, we deliver best-in-class lifecycle support, helping customers maximize return on investment. With a strong manufacturing footprint in the United States and operations across Europe, India, and Asia Pacific, Terex combines global reach with local expertise to capture opportunities worldwide. Our strategy is clear: exceed customer expectations, invest in innovation, leverage our diversified portfolio, and deliver consistent, profitable growth for our shareholders. For more information, please visit www.terex.com. #J-18808-Ljbffr

Job type (Permanent, Part time, 8 Hours) Join our family at Musgrave Musgrave is one of the Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 19 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too. Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We are now inviting applications for the position of (Deli Assistant, Centra Dungiven). The successful candidate must be flexible to workdays, evenings and weekends with a degree of flexibility required. To work within a fast-paced deli team to deliver an exceptional experience to our customers whilst maximising sales. • Food preparation in line with food safety standards., • Completion of food safety paperwork and documentation., • Cooking and serving food to customers, whilst giving them an amazing customer experience., • Assist the deli supervisor with ordering, stock taking and visual displays., • Daily and deep cleaning of the deli areas and equipment., • You may be required to cover shop floor tasks or till operation, with appropriate training, as and when required as part of this role., • A great place to work where colleagues are like family., • Weekly paid, • Enhanced maternity pay, eligibility applies., • Paternity pay, eligibility applies., • Employee Assist Programme, • Wellbeing incentives and discounted gym memberships, • Discount card for store shopping, for you and one nominated user, • Get involved in a range of fundraising activities with our long-standing charity partners, • Learning and development opportunities for career progression, • Musgrave institute, • Graduate programs, eligibility applies., • As well as extra discounts on days out, cinema tickets and much more. #LI-DNI We are looking for someone who has a positive attitude, works well as part of a team and is open to learning and expanding on their skill set. No need to worry if you have no previous deli or retail experience, full training will be provided. • GCSE Maths and English, Grade C or above (or equivalent) and/or 6 months previous experience gained in a fast food, cafe, deli, food to go or hot counter environment, • Previous experience of working in a team, • HACCP (Food Safety) experience, • Basic Food Hygiene Certificate Please note, based on the response, Musgrave may need to shortlist based on the desirable criteria. Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know. #J-18808-Ljbffr

Project Manager Reporting to: Operations Manager At FAST Technologies, our people are our greatest asset. We are a dynamic, fast-growing engineering company that designs and builds custom industrial automation, robotics, and chemical delivery systems for global clients. We foster an inclusive, collaborative, and high-energy environment where talented individuals can thrive and we support this with a four-day working week that gives our team more time for life outside work. We are seeking a passionate, organised, and people-centric Project Manager to join our team and help shape the future of our delivery capability and workplace culture. The Role As a Project Manager, you will lead the full end-to-end lifecycle of new manufacturing and automation projects from initial customer engagement through design, build, delivery, and site acceptance testing (SAT). You will work closely with engineering specialists, automation teams, and mechanical build teams to define project roadmaps and ensure seamless transitions from concept to customer approval. This is a hands-on, high-visibility role where you will influence technical direction, drive operational excellence, and ensure every project delivers exceptional value. Key Responsibilities Lead end-to-end project delivery across design, build, testing, installation, and customer acceptance, ensuring all automation, robotics, and manufacturing projects meet agreed timelines, quality standards, and technical specifications. Apply structured project management frameworks (including scheduling, resource planning, risk management, and scope control) to maintain alignment between customer requirements, engineering outputs, and operational delivery. Engage and influence senior stakeholders through clear communication, progress reporting, expectation management, and proactive issue escalation, ensuring cross-functional teams remain aligned and informed. Run structured design review gates to validate concepts, challenge assumptions, identify technical and operational risks, and confirm production readiness, championing FASTs Design for Delivery approach. Manage project budgets and performance, including cost control, variance tracking, forecasting, and KPI reporting, demonstrating commercial awareness and strong financial stewardship. Collaborate across engineering, automation, and mechanical build teams, delegating effectively, resolving technical and operational issues, and driving continuous improvement in project delivery processes. Candidate Profile: Essential Criteria Experience managing complex engineering, manufacturing, or technical implementation projects Strong engineering or technical management background Proven ability to coordinate, prioritise, and balance multiple high-stakes activities Proficiency with project management software (e.g., MS Project or equivalent) Exceptional communication, documentation, and customer-facing skills Strong analytical and problem-solving capability Desirable Criteria Degree in Engineering, Manufacturing, or a related technical discipline Professional project management certifications (PMP, PRINCE2) Six Sigma or Lean Manufacturing qualifications What We Offer The opportunity to work on progressive, innovative engineering and automation projects A four-day working week designed to support a healthier worklife balance Continuous training, development, and upskilling opportunities Pension scheme Regular on-site staff engagement days to strengthen teamwork and company culture Closing Date for Application 23rd October 2026 Skills: Project Manager Manufacturing Engineering process engineer Benefits: Four Day Week Company Vehicle Laptop Mobile Phone Paid Holidays Parking Pension Fund TPBN1_NI

Musgrave is one of the Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 19 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too. Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We are now inviting applications for the position of General Assistant Centra Claudy The role of a general assistant is to go above and beyond to provide an exceptional shopping experience for our customers, through merchandising stock and serving the public. Serving customers via manned or self-scan checkouts, whilst providing excellent customer service. Merchandising, ordering, date checking and rotation of stock in all areas of the store including fresh, ambient, and frozen. Adhere to company and health and safety policy and procedures to protect yourself, customers, colleagues, and 3rd parties. Ensure a high standard of work in everything you do. Stock take preparation and counting, as and when required. A great place to work where colleagues are like family. Weekly paid Enhanced maternity pay, eligibility applies. Paternity pay, eligibility applies. Employee Assist Programme Wellbeing incentives and discounted gym memberships Discount card for store shopping, for you and one nominated user Get involved in a range of fundraising activities with our long-standing charity partners Learning and development opportunities for career progression Musgrave institute Graduate programs, eligibility applies. As well as extra discounts on days out, cinema tickets and much more. #LI-DNI No need to worry if you have no previous Deli or retail experience, Full training will be provided. We are looking for someone who has a positive attitude, works well as part of a team and is open to learning and expanding on their skill set. GCSE Maths and English, Grade C or above (or equivalent) and/or 6 months previous experience gained in retail or customer service role. Previous experience of working in a team Please note, based on the response, Musgrave may need to shortlist based on the desirable criteria. Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know. #J-18808-Ljbffr

Photographer County Derry / Londonderry If you have a love of photography and working with children we want to hear from you. We are looking for enthusiastic and energetic people, preferably with school photography experience (but not essential as full training is provided), in a term time permanent role and also on a zero hours contract to work with our friendly team covering County Derry/Londonderry, Northern County Tyrone and Northern County Antrim. H Tempest Ltd is the nation s largest school photography company with over 500 employees. Our Head Office and Laboratory is based in St Ives, Cornwall and our Photographers are resident throughout the UK. We take photographs of children at playgroups and nurseries, primary and secondary schools and graduates at universities and colleges as well as the Armed Forces and Corporate Photography. We are committed to making sure that H Tempest remains the best in the business and a great place to work. Our staff are the most important asset and therefore we will continue to invest in you! We support our Photographers to develop their skills and achieve brilliant photos but to be successful in this job you will need to: • Provide an excellent all-round customer service experience for clients, • Maintain a great relationship with current client base and enjoy meeting new people, • Make everyone smile, from babies and children to adults, • Be enthusiastic and energetic with a pleasant manner and professional demeanour, • Be happy to work both as part of a small team and also independently, • Be flexible in working times; early starts are sometimes necessary particularly through the autumn term, • Experience photographing in schools an advantage but not essential, • Be happy to travel and have more than twelve months driving experience with full UK license, • Be willing to undergo a DBS check and provide two referees, prior to starting with us, • Term-time: enjoy school holidays, weekends and quieter times of the academic year when there is little or no photography, • Starting monthly salary: £765 paid on a monthly basis, with performance related reviews and possible increments made every six months for the initial two years of service. In addition, commission is generated from the sale of photographs taken by you. If your commission exceeds your annual salary a balancing payment is due. There is the opportunity to earn extra money during quieter periods with our university graduation team, • Company vehicle: you may be provided with a taxed, insured and maintained company vehicle which will be discussed at interview, • Equipment: full photographic equipment is provided, • Expense reimbursement: we reimburse all authorized business-related expenses, • Pension scheme: after 3 months of service we will enrol you in the Pension scheme (you can opt-in sooner). Life cover also becomes available on the 1st of August after one year s service, • Professional training: we provide full training at the start of employment and on-going training and support. Training includes Health & Safety and Manual Handling. We will give you great, industry leading field-based training for the role to ensure you succeed, • Term-time: zero hours contract to cover our busiest periods mainly from September to the end of November and Easter to the end of June, • Daily rate: £120 per day/£60 per half day. In addition, commission is generated from the sale of photographs taken by you. If your commission exceeds your salary a balancing payment is due., • Company vehicle: is not normally provided but may be discussed at interview, • Equipment: full photographic equipment is provided, • Expense reimbursement: we reimburse all authorized business-related expenses, • Pension scheme: after 3 months of service we will enrol you in the Pension scheme (you can opt-in sooner), • Professional training: we provide full training at the start of employment and on-going training and support. Training includes Health & Safety and Manual Handling. We will give you great, industry leading field-based training for the role to ensure you succeed We can t wait to see it! Deadline for applications 2nd October. #J-18808-Ljbffr

Regional Operations Manager Catering Team Members The Catering Manager is responsible for the efficient day-to-day management of the kitchen. Leadership and team participation are essential to provide a quality catering service to our children, young people, and staff. • Execute skilled cooking activities and innovation connected to the full range of menu provisions, for example, preparation of menus, portion control, plating presentation, special dietary meals, including the texture modification of food for special diets (IDDSI), theme days/events and function catering where appropriate., • Organise and supervise all aspects of food service, including service points and the transportation of meals, if required., • The role includes the overall management of dining centre kitchens as well as the production kitchen., • Follow EA policies and procedures for safe cooking and food service to meet current standards of food safety legislation., • Ensure you are aware of all allergen and special dietary requirements and that the Allergen Matrix is always up to date.”), • Make sure that food temperatures are recorded and complete records as required., • Manage deliveries, ordering, storage, and stock‑take to ensure food safety and minimum wastage., • Ensure the safe operation of kitchen equipment and report any equipment defects., • Report any incident of fire, loss, damage, unfit food, or signs of pest infestation, e.g., mice, etc., • Secure premises as required., • Actively promote the catering service through parents, principals, pupils and customers to increase the uptake of meals and including theme days and events., • Establish effective communication links with the school on all aspects of service delivery., • Investigate and report local‑level customer complaints to the Regional Operations Manager., • Manage internal risk assessments, including the Fire Risk Assessment., • Develop a friendly and helpful atmosphere and professionally handle any feedback, including complaints., • Other duties assigned by the Regional Operations Manager from time to time to ensure the smooth running of the kitchen., • Efficient management of the teams, ensuring we deliver a high‑quality service., • Supervise and direct employees, including allocating duties and work rotas. Where employed at a transporting kitchen, duties also incorporate the Catering Assistants' work routine and the dining centres' operational issues, including regular visits to dining centres., • Actively participate in implementing all policies relating to staff issues, e.g., disciplinary and grievance, managing attendance, monitoring absence levels, and undertaking Return to Work Interviews., • Take part in the interviewing and selection of staff as and if required within your catering unit and support the Investigation Officer in investigations as part of the grievance and disciplinary process where needed., • Induct all new staff, including relief staff, as per the Induction Checklist and monitor them throughout their probationary period. Report any issues to your Regional Operations Manager., • Carry out all relevant and essential training as detailed by the Regional Operations Manager, including annual refresher training and ensure that all training record cards are maintained., • Ensure effective communication at all levels through regular staff meetings., • Manage staff performance, complete appraisals for catering staff, and set appropriate targets., • Monitor the unit's financial performance, maintain costs within pre‑budgeted targets, and assist in implementing financial procedures and activities within the catering service., • Complete clerical duties, i.e., bookwork, ordering of goods, and accident reporting, associated with the efficient running of the kitchen., • Handle cash transactions and ensure that accurate cash handling procedures are followed according to EA financial procedures., • Responsible for managing all resources, including food, labour, overheads, and equipment and ensuring that the correct financial procedures are followed., • All duties will be carried out to comply with the following:(a) Acts of Parliament, Statutory Legislation and Regulations and other legal requirements. (b) Codes of Practice, HACCP (Hazard analysis of critical control points) regulations and all Health, Safety & Hygiene standards to include COSHH and Natasha's Law., • Perform all necessary administration as required., • Maintain personal hygiene and appearance, and ensure all staff strictly adhere to the EA uniform code on a daily basis., • Attend training sessions as scheduled and team meetings as required, including sessions during school closure periods., • Promote and adhere to the values and ethos of the Education Authority and always present an image conducive to promoting good customer relations., • Follow guidelines on the Education Authorities staff code of conduct at all times. This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time. In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation and dignity at work at all times. To view the summary of terms and conditions for this post click here. • You must clearly demonstrate on your application form under each question, how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria, where relevant., • You must demonstrate how you meet the criteria by the closing date for applications, unless the criteria state otherwise., • The stage in the process when the criteria will be measured is outlined in the table below., • Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form., • Please note that the Selection Panel reserves the right to shortlist only those applicants that it believes most strongly meet the criteria for the role., • In the event of an excessive number of applications, the Selection Panel also reserves the right to apply any desirable criteria as outlined in Section 3 at shortlisting, in which case these will be applied in the order listed. It is important therefore that you also clearly demonstrate on your application form how you meet any desirable criteria. The following are essential criteria which will initially be measured at the shortlisting stage and which may also be further explored during the interview/selection stage. You should therefore make it clear on your application form how, and to what extent you meet these criteria. Failure to do so may result in you not being shortlisted. Hold NVQ level 2 in food preparation and cooking or City & Guilds 706-1 & 706-2 or equivalent or higher relevant qualification OR have two years’ demonstrable experience in food preparation and cooking within a catering establishment. Evidence of effective supervision or management of a catering team. Demonstrable experience in stock control, budget management and financial controls. Shortlisting by Application Form Knowledge of Hazard Analysis Critical Control Point (HACCP). Knowledge of the provision of special diets, e.g. allergens and ethnic diets. Shortlisting by Application Form A willingness to undertake job‑related training. Have access to a suitable vehicle (appropriately maintained and insured for Education Authority business) that will enable you to carry out the mobility requirements of the post in an efficient and effective manner; OR Provide sufficient information to satisfy the employer that you have access to an appropriate alternative form of transport that will enable you to carry out the mobility requirements of the post in an efficient and effective manner. Shortlisting by Application Form The following are additional essential criteria which will be measured during the interview/selection stage in line with EA’s Game Changing People Model. In line with EA’s Game Changing People Model we will look for evidence of: • Effective leadership and people management skills to successfully motivate, manage, and develop a team., • Demonstrate excellent interpersonal skills including the ability to communicate effectively with team members, management, school staff, and parents., • Effective planning, organisational and decision‑making skills, and an ability to work under pressure and on own with minimal direction to meet deadlines., • Show ability to drive sales processes and initiatives., • Excellent customer service skills and an ability to promote and develop the catering service for our children and young people., • A team player willing to work with colleagues to deliver a quality service. Interview Evidence of how your experience and approach to work reflect EA’s ethos and values. You will find information about our Values here Interview Some or all of the desirable criteria may be applied by the Selection Panel in order to determine a manageable pool of candidates. Desirable criteria will be applied in the order listed. You should make it clear on your application form how, and to what extent you meet the desirable criteria, as failure to do so may result in you not being shortlisted. Demonstrable experience in IT skills, including MS Outlook, Excel, Word, and Teams. Demonstrable experience in delivering training. Shortlisting by Application Form The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people or in specified places as ‘regulated activity’. In the event that you are recommended for appointed to a post that involves ‘regulated activity’, the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background. Please note that you WILL be expected to meet the cost of an Enhanced Disclosure Certificate. Details of how to make payment will be sent to you at the pre‑employment stage. Further information can be accessed at NI Direct or the Department of Justice. To view the applicant guidance notes, please click here. To learn about the many great benefits of joining the Education Authority, click here. #J-18808-Ljbffr

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting‑edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. Within the Kainos Microsoft AI Business Solutions capability, we help customers understand complex challenges and achieve meaningful improvements using Microsoft Business Applications, Power Platform, Copilot, AI‑enabled business processes and emerging agentic capabilities. This includes helping customers redesign services, processes and ways of working for an AI‑enabled future where people, automation and intelligent agents operate together effectively. As an ABS Business Consultant, you will lead discovery, advisory, shaping and delivery engagements. You may lead standalone advisory activities or act as the lead business‑facing consultant within a multidisciplinary team, bringing structure to ambiguity and turning customer needs into achievable delivery approaches, platform strategies, capability strategies, operating models and Centre of Excellence designs. This role is expected to lead the business consulting thread of an engagement, not simply contribute to it. You are accountable for shaping business value, adoption outcomes and recommendations that help customers achieve measurable improvements. You work closely with Functional Consultants, Architects and Engineers to translate business outcomes into delivery approaches, whilst maintaining responsibility for customer value, stakeholder alignment and sustainable change rather than solution configuration or technical design. You will • Lead discovery, advisory and shaping activities, helping customers define challenges, opportunities and desired outcomes., • Facilitate workshops and stakeholder conversations, building alignment and influencing decisions across groups with different priorities., • Evaluate options and make recommendations that balance customer value, user needs, feasibility, risk and cost., • Lead business‑facing activities within multidisciplinary delivery teams, keeping customer and operational needs central to delivery., • Analyse services, processes and ways of working to define requirements, priorities, measures of success and opportunities for future‑state redesign enabled by Copilot, AI‑enabled automation and agentic capabilities., • Lead the redesign of business processes, services and ways of working to take advantage of Copilot, AI‑enabled automation and emerging agentic capabilities, ensuring future‑state processes are value‑led, governed, adoptable and supported by appropriate human oversight., • Work with Product Owners and delivery teams to shape MVPs, backlogs, roadmaps and delivery approaches., • Define value cases, success measures, benefit indicators and outcome metrics that help customers understand the impact of change., • Shape platform and capability strategies that help customers scale Microsoft Business Applications, Copilot and AI‑enabled services., • Define operating models, Centre of Excellence designs, governance approaches and target ways of working that enable sustainable adoption and control., • Advise customers on how Microsoft Business Applications, Power Platform, AI, Copilot and agentic business processes can improve services, operational outcomes, decision‑making and the way work is organised., • Guide customers through change and adoption activities, including stakeholder engagement, readiness, communications, capability uplift and benefits realisation., • Communicate clearly about options, constraints and trade‑offs, constructively challenging where appropriate., • Identify and raise ethical, privacy, security, regulatory and human oversight considerations, particularly when shaping AI‑enabled solutions, engaging appropriate specialists where required., • Contribute to proposals, estimates, presentations and business development activities., • Develop consulting methods and reusable assets, coach colleagues and, where applicable, act as a People Manager., • Experience leading consulting, discovery, advisory or shaping activities within technology‑enabled change, including working in multidisciplinary teams across discovery, design and delivery., • Strong stakeholder engagement and facilitation skills, with the confidence to influence and challenge constructively., • Strong business analysis and analytical skills, including analysing services and processes, defining requirements, shaping backlogs or MVPs, and redesigning business processes or ways of working for AI‑enabled and agentic operating models in complex or ambiguous situations., • Working knowledge of Microsoft Power Platform or wider Microsoft Business Applications, with awareness of Copilot, AI and AI‑enabled business processes and services., • Experience supporting the design of platform strategies, capability strategies, operating models, governance frameworks or Centre of Excellence approaches that help customers adopt, govern and scale Microsoft Business Applications, Power Platform, Copilot or AI‑enabled business processes and services., • Understanding of how business outcomes, value realisation, organisational change, adoption and benefits realisation activities contribute to successful technology transformation., • Ability to communicate clearly with senior, operational, technical and non‑technical stakeholders., • Experience producing clear customer‑facing outputs, such as recommendations, assessments, roadmaps, value cases or discovery findings., • Awareness of Responsible AI principles, governance considerations and human oversight requirements for AI‑enabled business solutions., • Experience coaching colleagues, sharing knowledge or supporting capability development., • Experience as a lead consultant or lead business‑facing role within a multidisciplinary delivery team., • Experience in platform strategy, capability strategy, maturity assessment, operating model design, Centre of Excellence design, service improvement or transformation shaping., • Experience defining benefits frameworks, success metrics or value measurement approaches., • Experience contributing to pre‑sales activity, including proposals, estimates, proofs of concept or customer presentations., • Experience as a People Manager or supporting colleagues' development and progression., • Practical experience supporting organisational change, adoption or benefits realisation programmes., • Experience working in complex or regulated environments., • Relevant certifications in Microsoft Business Applications, Power Platform, AI, business analysis, organisational change, benefits management or process improvement. At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs. #J-18808-Ljbffr

Provide day to day operational support to the Professional Services (PS) territory and all related regions/departments; position reports directly to Director of Global PS Operations with strong dotted line to the VP of Professional Services. • Operational management and oversight of Professional Services Project Cost Management System data accuracy to include:, • Assist in the preparation of reports to give visibility into project activity., • Ensure that timesheets are received on a weekly basis and completed to meet timesheet guidelines, • Perform monthly audit of all time booking data to ensure accuracy and completeness, • Include audit of non-billable internal time to ensure accuracy, • Monitor and audit all internal reporting for territories/teams to ensure metric accuracy, • Assist with knowledge sharing in the usage of the PAM system within the Ops Team & the wider PS group., • Operational management and oversight of month and quarter end close process to include:, • Distribute Project Review information to PS, • Review & process Budget revisions submitted by PS, • Prepare Invoice Proposals for T&M projects for review/approval by PS, • Prepare Invoice Proposals for FP projects as & when requested by PS, • Prepare Invoice Proposals for Expenses incurred on projects., • Review & track travel expenses to ensure that non-billable project related expenses are matched back to the project in PAM., • Audit and confirm that applicable revenue & invoicing data is complete and accurate before deadline. Update invoicing data as required., • Audit and confirm that revenue; bookings; backlog and CPU (Client Project Utilization) metrics are accurate, • Assist in the preparation of materials related to the quarterly business reviews, • Provide reports on resources used from other territories (e.g., AMS, EMEA or APAC), • Provide updated info to AR of upcoming/expected projects for credit check, • Review & track travel expenses to ensure that project related expenses are invoiced to the customer., • Operational management and oversight of new PS bookings and change orders which (may) include the following tasks:, • Obtain legal approval and other required internal signatures on all documents, • Secure revenue recognition approval, • Project Budget Import Template, • Assemble packet that comprises a new PS booking which typically includes:, • Master Services Agreement (MSA), • Statement of Work (SOW), • Purchase Order (PO) &, • Project Accounting Module Budget Template, • Ensure that project data is entered correctly and timely into PS Project Cost Management System, • Work with project managers to ensure resources are kept current in PS Project Cost Management System, • Operational management and oversight of Professional Services 3rd Party Contractor cost & revenue tracking to include:, • Assist with the setting up of new contractor agreements or related extensions, • Work with Central Purchasing Office (CPO) for contractors to be on boarded, • Audit and confirm T&M costs to ensure that expenses match recognized revenue, • Review time & expenses invoices submitted by contractors for GEO & enter into Project Cost Management Systems or forward to Finance for processing, • Provide assistance to PS as needed which may include Resourcing, Resource Calendars, Forecasting, guidance on the use of the Project Cost Management system or other relevant systems and preparing any other reports required on PS data & activity from time to time., • Limited travel required; perhaps 1-2 trips per year, • Director of Global Professional Services Operations, Vice President of Professional Services, Senior Vice President of Professional Services, • Finance/Accounting, Order Processing, Legal, Marketing, Partner/Reseller team, Sales, Professional Services, Technical Support, Human Resources and I.T. #J-18808-Ljbffr

Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. As a Workday Absence & Time Tracking Consultant in Kainos, you’ll work in a team to implement and configure enterprise-scale Workday solutions for our global customer base. You will build relationships with our customers, shaping and delivering solutions that are aligned to customer needs, fit for purpose and commercially viable. You’ll provide excellent guidance to customers, understanding their business and requirements. • Workday Absence Certification, with 3+ years experience in Absence and/or Time Tracking, • Strong understanding of Workday products either/or HCM as well as any specialist Capability, • Very good customer focus, with experience in a customer-facing, consulting environment. Able to understand customer needs and build relationships. Able to understand when to upscale …, • Clear and effective communicator, able to communicate with customers and colleagues with credibility and empathy, including in a remote working situation., • Good commercial awareness and sound understanding of project and business dynamics, • Capable of working within (remote) teams and alongside customers, as well as on your individual tasks with no supervision, • Able to plan own workload and meet deadlines, • Some consulting skills e.g., presenting, participating in workshops, explaining functionality or solutions to customers, • Able to apply all relevant standards and procedures to your own work, maintaining high quality, accuracy and attention to detail, • Aware of the importance of confidentiality and non-disclosure policies and/or agreements and ensures security of information at all times, • Awareness of the Kainos story and wider business offering, • Awareness of company strategy and how to support it, • Able to come up with improvements in tools and/or processes to help the practice, • Willing to learn in depth about relevant subject matter e.g., international regulatory requirements, • Able to rotate through various Workday delivery services, specifically Consulting and Application Management Services, • For Application Management Services, able to deliver work to meet defined Service Level Agreements, • Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required), • Professional qualifications in your area of expertise, • Experience in post deployment services At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs. #J-18808-Ljbffr

Drive Membership Growth. Lead Commercial Performance. Build Lasting Member Relationships. At Everlast Gyms, we're focused on creating exceptional fitness experiences and growing thriving club communities. As a Sales & Retention Manager, you'll be responsible for driving membership growth, improving member retention and supporting the overall commercial success of your club. Reporting directly to the General Manager, you'll lead sales activity, coach colleagues to perform at their best and ensure every member journey is seamless from first enquiry through to long-term loyalty. This is a hands-on leadership role where you'll combine commercial thinking, people leadership and customer experience to maximise club performance and deliver sustainable growth. You'll be the club's sales champion, leading from the front, building local partnerships and creating opportunities that drive both new member acquisition and member retention. • Free Everlast Gyms membership, • 20% colleague discount across all Frasers Group brands, • Eligibility for the Fearless 1000 Bonus Scheme, • Monthly Everlast Champions and Frasers Champion recognition awards, • Funded qualifications, including Level 3 and Level 5 Management & Leadership, • Ongoing sales, leadership and fitness product training, • Opportunities to enhance your fitness knowledge, deliver Personal Training and support Group Training products, • Clear progression opportunities within a growing fitness business, • Be part of a high-performance culture that rewards ambition, ownership and results As Sales & Retention Manager, you'll take ownership of membership growth, member engagement and commercial performance across the club. Working closely with the General Manager and wider leadership team, you'll develop strategies that improve member acquisition, retention and overall club profitability. • Champion and deliver the FUNDAMENTALS sales process across the club, • Coach and develop colleagues to maximise sales performance and conversion, • Drive membership sales through effective lead management and member engagement, • Monitor performance against KPIs and implement action plans to achieve targets, • Deliver regular sales updates and performance presentations to the leadership team, • Drive revenue across memberships, fitness products and secondary spend, • Create initiatives that improve member engagement and retention, • Analyse retention trends and member behaviour to identify opportunities for growth, • Ensure every member receives an outstanding experience throughout their fitness journey, • Support delivery of member-focused campaigns, events and national initiatives, • Build a culture that prioritises member satisfaction and loyalty, • Develop and execute creative lead-generation activity both inside and outside the club, • Build relationships with local businesses, community groups and organisations through #WeMoveBusinesses, • Support local marketing initiatives that drive awareness and membership growth, • Identify new opportunities to increase club performance and market presence, • Deliver coaching, mentoring and constructive feedback to colleagues, • Promote a positive, high-performance culture within the club, • Lead by example through exceptional service standards and professionalism, • Support recruitment, onboarding and development of future talent, • Work closely with the General Manager to support day-to-day operations, • Assist with Health & Safety, compliance, facilities and maintenance processes, • Ensure company standards of cleanliness, presentation and service are consistently maintained, • Support the successful delivery of company initiatives and operational priorities Everlast Gyms is part of Frasers Group, one of the UK's most ambitious retail and fitness businesses. We're committed to investing in our people, our clubs and our fitness offering, creating exciting opportunities for ambitious individuals who want to build rewarding careers within a growing brand. To succeed with us, you'll embody our principles: Challenge convention, identify opportunities and drive continuous improvement. Take responsibility, deliver results and lead with confidence. Create meaningful experiences for our members, colleagues and communities. • Experience in sales, membership, retail, hospitality or customer-focused leadership roles, • Proven ability to influence performance and achieve commercial targets, • Strong leadership and coaching skills, • Excellent communication and relationship-building abilities, • Commercial mindset and confidence working with KPIs and performance data, • Passion for delivering exceptional customer experiences, • Positive, resilient and solutions-focused approach, • Flexible to work evenings, weekends and Bank Holidays when required, • Experience within a fitness, leisure or membership-based business, • Knowledge of lead generation, sales conversion and retention strategies, • Experience developing business partnerships and community engagement initiatives, • Understanding of membership sales and customer lifecycle management #J-18808-Ljbffr

Royal Mail is something special, a well–loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations. Job Ref: 340491Contract: PermanentHours: 16 hours per week, with opportunities for overtime. Typical attendance is Monday & Saturday, 10:00-18:00Location: Parcelforce Worldwide, Eglington, Londonderry • BT47 3XX, • Starting salary: £25,201 per year £12.71 per hour, • After 6 months: £27,561 per year £13.94 per hour, • Opportunity to earn up to £30,000 per year, (based on a 38 hour week & overtime), • Saturday Weekend Premium +£4.39 (Saturdays) applied to contracted hours, • Paid weekday and weekend overtime, • Additional Allowances:-o Monthly Non Pensionable Addition to Pay (£903.84 per year)o Weekly Driving Allowance (£26.73 weekly), • Excellent company pension, • Paid holiday allowance starting at 22.5 days per year, rising with service, • Medical cover (including eye and dental care), • Uniform and training, • Additional Benefits, • You will have access to your personal benefits account on our ‘My Bundle+’ platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle. You’ll have access to a range of direct purchase benefits, including a Healthcare Cashplan, Dental Cover, Travel Insurance, Additional Life Insurance, Hospital & Death Benefit Plans and Voluntary Critical Illness cover.Be part of something biggerAt Parcelforce Worldwide, every parcel matters — and so do the people who deliver them. Join a team that’s proud of what it does, supports each other, and keeps customers smiling every day., • Sorting parcels and planning efficient delivery routes, • Carrying out essential vehicle safety checks, • Collecting and delivering parcels to homes and businesses, • Providing a friendly, dependable service — whether it’s a birthday gift or important business mail, • A full manual UK driving licence (Cat B up to 3.5t) registered to your current address, with no more than 6 points, • Ability to lift and carry parcels up to 30kg, • Someone who’s friendly, dependable, and customer focused, • Comfortable working independently but also a great team player, • Looking for a stable, long-term role in a growing organisation Parcelforce Worldwide is one of the UK’s leading express parcel delivery companies. As part of Royal Mail Group, we operate from 54 depots with over 5,500 dedicated team members. We combine smart tech with great people to deliver a smooth, efficient service. Join the team that delivers more than parcels – we deliver pride, purpose, and great service. Trust is the foundation of Parcelforce. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted. #J-18808-Ljbffr

Job description This is a permanent full-time, Northern Ireland based role. On offer is a competitive salary in line with experience, attractive On-Call structure, plus van, fuel card and benefits package, including Healthcare Cash Plan, Life Assurance, Family Friendly policies, "Perks which offers exclusive member discounts, great deals and cashback on shopping, travel restaurants and much more! Role Overview: Operating within a fast-paced environment this role is responsible for delivering response maintenance repairs, ensuring repair requests are carried out efficiently and cost-effectively whilst delivering a first-class service to our customer. This role will provide a plumbing service for construction and maintenance in domestic, commercial and industrial building, while upholding safety guidelines and complying with codes and regulations. Key Activities / Responsibilities: Working on void and tenanted properties Working with other team members to provide a courteous and considerate service to clients and tenants Residential plumbing and heating fault finding Repairs, replacements and servicing Installation of toilets, baths, basins, cold water storage systems, etc. Legionella testing To ensure areas of work are left clean and tidy at the end of the day Working under instruction to meet the needs of the client Observe the highest levels of health and safety, and use appropriate safety equipment Ensure accurate completion and timely submission of any relevant site-based or company documentation electronically or paper based as per requirements of the contract To perform the job in accordance with the companys policies and procedures, especially the Equal Opportunities and Dignity at Work Policy. To perform any other duties as may be reasonably required from time-to-time. Experience: Be time served or appropriately qualified and be able to demonstrate relevant experience Previous experience working within construction industry Knowledge of domestic & commercial plumbing systems Evidence of delivering high levels of customer service. Valid CSR Card Desirable: Experience in the social housing sector Experience using a PDA \ smartphone \ mobile working device. Access NI clearance preferable Basic IT skills Demonstrate reliability, flexibility and adaptability Have adequate literacy and numeracy skills Effectively manage time in order to meet deadlines Excellent team working skills Benefits Competitive salary Life assurance for added peace of mind Health and wellbeing support, including an Employee Assistance Programme Healthcare Cash Plan - helping with the cost of dental, optical, physio and other everyday healthcare expenses Employee retail discounts with a wide range of national brands Ongoing training, learning and development opportunities Clear career progression and internal promotion opportunities Skills: CSR Card Domestic & Commercial Plumbing Systems Construction Industry Experience TPBN1_NI

We have an exciting opportunity to join our Pavers team in Foyleside Shopping Centre, Derry working 8 hours over 2 days per week flexing up to 12? hours per week when required. This role will involve working weekends and weekdays on a rota basis. This is a temporary role until 31st October 2027. Are you passionate about achieving sales targets and finding just the right products for customers? Do you have a can do attitude, passion for great customer service and enjoy working in a fast paced and fun environment? Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression? At Pavers we know our colleagues are our greatest asset. Were passionate about our people and invest in them. Lets see whats in it for you: A competitive hourly rate of £13.00 (18+) PaSS training to increase your hourly rate to £13.50 (18+) Generous colleague discount scheme, some of which can be shared with your family and friends! And thats not all, working for Pavers comes with so much more to enjoy: Holiday entitlement that increases with service Company contribution pension Pavers Academy enter a world of training at your finger tips! Pavers Foundation nominate a cause close to your heart to receive a donation! Wellbeing and financial support through RetailTRUST Want to see a snapshot of your duties? As a Customer Advisor, youre the heart of our stores. Not only will you provide excellent, tailored service to our customers, youll be there to: Help our customers look & feel great Showcase our feel great footwear, that feels as great as it looks Support the operations of the store Organise deliveries Be involved in stock movements Maintain an organised, clean and safe working environment Our stores feel like a family, heres what we look for in our colleagues: A team player Self-awareness A can do attitude A keen eye for attention to detail Holds a passion for selling And is a great multi-tasker! Do you feel this is the role for you? Apply today The Pavers story began in York in 1971 when Catherine Paver took out a £200 bank loan (for a sofa she told them) to fund her new business. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes for all. Starting small, she sold shoes at village halls and homeware parties before opening the first Pavers shop in Scarborough in 1981, when Catherines three sons joined the business. One of her sons, Stuart, ran the business as Managing Director for over 40 years, joined by his son Jason in 2016. As of September 2023, Jason Paver is now the Managing Director of Pavers Ltd, with Stuart Paver moving to Chairman, taking the company into the 3rd generation of family run leadership. From these modest beginnings, Pavers Shoes has grown to be a UK leader in todays footwear industry, with over 180 stores nationwide encompassing our more recently acquired brands including Jones Bootmaker, Herring Shoes, Padders & Van Dal. We remain acquisitive, highly profitable, and are an ever-growing, independent family-run business, employing over 1,900 people. We were delighted to receive recognition as a 3* Employer with World Class levels of workplace engagement and the 2nd Best Retailer to Work For by Best Companies in November 2024. At Pavers, we attribute the talents, passion, and dedication of our colleagues as the reasons for our success. If you have any questions regarding the role or encounter any issues with your application, please contact us by emailing TPBN1_NI

Kainos is seeking a Workday Absence & Time Tracking Consultant to join a global team delivering enterprise-scale Workday solutions. You will collaborate with customers to understand their needs, configure absence and time tracking modules, and guide delivery with a focus on quality and value. You will work within a team, sometimes remotely, and may travel to customer sites as required to ensure successful implementations and ongoing support for diverse organisations. #J-18808-Ljbffr

AVEVA is creating software trusted by over 90% of leading industrial companies. This is a brilliant opportunity to join the AVEVA R&D graduate program with opportunities across several disciplines including Engineering, Advanced Applications, Data Collection, Human-Machine Interfaces, and Industrial Platform. You will build essential experience working with customer problems across diverse sectors such as marine, power, manufacturing and sustainability. You will be supported to gain the relevant professional development to support your work and will be part of our AVEVA graduate development program. You will be part of the AVEVA graduate community and have the opportunity to take part in Action for Good Days and companywide business projects. • HMI/SCADA, • PI, • Industrial Platform, • Engineering, • Cloud Dev Ops We are open to applications from a wide range of disciplines including Computer Science, Engineering, Mechanical Engineering. • Flexible benefits fund, • emergency leave days, • adoption leave, • 28 days annual leave (plus bank holidays), • pension, • life cover, • private medical insurance, • parental leave, • education assistance program It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive. Find out more: aveva.com/en/about/careers/benefits/ By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process. Find out more: aveva.com/en/about/careers/hiring-process AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting‑edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably. We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/ Find out more: aveva.com/en/about/careers/ AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case‑based basis. #J-18808-Ljbffr

An exciting opportunity has arisen for an experienced Wedding & Events Executive to join a well-established hotel in Derry. As the hotel continues to grow its reputation as a premier destination for weddings, celebrations, and corporate events, they are seeking a highly organised, customer-focused professional to take ownership of the planning and coordination of special events from initial enquiry through to successful delivery. This is an excellent opportunity for someone who thrives in a fast-paced hospitality environment and is passionate about creating memorable guest experiences. As Wedding & Events Executive, you will play a key role in driving event sales and ensuring the seamless planning and execution of weddings, banquets, private functions, and special events. Acting as the primary point of contact for clients, you will work closely with hotel departments, suppliers, and guests to deliver exceptional experiences while maximising revenue opportunities for the business. This is a full-time position, with flexibility required to work across Monday to Sunday in line with the needs of the business and the demands of the events calendar. • Respond promptly to wedding and event enquiries, delivering exceptional customer service throughout the sales process., • Conduct consultations, venue tours, and client meetings to understand requirements and showcase the hotel's event facilities., • Prepare bespoke proposals, quotations, contracts, and event packages tailored to client needs., • Manage bookings from confirmation through to event completion, ensuring all details are accurately recorded and communicated., • Coordinate closely with food & beverage, kitchen, reception, housekeeping, and management teams to ensure smooth event operations., • Organise and oversee final planning meetings, confirming guest numbers, menus, dietary requirements, timelines, and special requests., • Liaise with external suppliers, including florists, decorators, entertainers, photographers, and AV providers., • Oversee event setup and execution, ensuring all arrangements meet client expectations and hotel standards., • Act as the main point of contact on the day of events, resolving issues professionally and ensuring a seamless guest experience., • Monitor event revenue, conversion rates, and sales activity, providing regular reports to management., • Follow up with clients after events to gather feedback and identify opportunities for continuous improvement., • Ensure compliance with hotel policies, GDPR requirements, health & safety regulations, and brand standards., • Previous experience in wedding coordination, events management, hospitality sales, or a similar hotel-based role., • Excellent organisational and time-management skills with exceptional attention to detail., • Strong communication and relationship-building skills with the ability to create a positive experience for clients and guests., • Experience coordinating multiple events and managing competing priorities in a fast-paced environment., • A proactive, professional, and customer-focused approach., • Strong administration and IT skills, with experience using hotel management, CRM, or booking systems being advantageous., • Flexibility to work weekends and evenings as required to support weddings and events. Salary is negotiable for the right candidate, depending on experience and suitability for the role. Opportunity to join a respected hotel with a strong events reputation and excellent career development potential. We are committed to equality of opportunity and uphold strict data privacy standards. Our Privacy Policy is available on our website #J-18808-Ljbffr

CFM is a leading Northern Ireland based construction, facilities management and M&E company delivering high quality projects and services across the public and private sectors. Witha strong reputationfor reliability, innovation and safety, CFM provides integrated construction,maintenanceand engineering solutions to a wide range of clients. We are committed to investing in our people, supporting careerdevelopmentand creating a collaborative, high-performing working environment. This rolewilloperatewithin a fast-paced environmentandis responsible fordelivering response maintenance repairs, ensuringrepair requests are carried outefficiently and cost-effectively whilst delivering a first-class service to our customer. This role willprovide a plumbing service for construction and maintenance in domestic,commercial,and industrial buildings, while upholding safety guidelines andcomplying withcodes and regulations. • Working on void and tenanted properties, • Working with other team members to provide a courteous and considerate service to clients and tenants, • Fault finding on Residential and commercial plumbing and heating systems., • Repairs, replacements, and servicing of Gas Boilers and associated heating systems., • Installation of toilets, baths, basins, cold / hot water storage systems, etc., • Legionella testing, • To ensure areas of work are left clean and tidy at the end of the day, • Working under instruction to meet the needs of the client, • Observe the highest levels of health and safety, and useappropriate safetyequipment, • Ensureaccuratecompletion andtimelysubmission of any relevant site-based or company documentation electronically or paper based as per requirements of the contract, • To perform the jobin accordance withthe company’s policies and procedures, • As and whenrequired, provide support across company departments, and perform any other duties as may bereasonablyrequiredfrom time-to-time., • Delivery of operational KPIs, • Delivery of digital systems, • Operational delivery timelines achieved, • Positive competency indicators demonstrated, • Continuous Professional Developmentgoals reached, • Be time served or appropriately qualified and be able todemonstraterelevant experience, • Previousexperience working within construction/ engineering industry, • Knowledge of domestic & commercial plumbing and Heating systems, • Evidence of deliveringhigh levelsof customer service., • Valid CSR Card, • Full driving license, • Gas Saferegisteredwithexperience in servicing domestic gas systems, • Experience in the social housing sector, • Experience using a PDA \ smartphone \ mobile working device., • Access NI clearance preferable, • OFTEC Registered, • Basic IT skills, • Reliable,flexibleand adaptable, • Effective time management, • Excellent team working skills& collaboration #J-18808-Ljbffr