Senior Supervisor - E C S I Ltd - London

General Manager Location: London Overall Earnings - Up to £58,000 per annum plus bonus schemes The Role We're looking for a General Manager to join our team at Caravan. At Caravan, our leaders set the tone. As a General Manager, you'll deliver outstanding results across people, product, place, performance and profit. You'll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our 'All Welcome' hospitality is felt by every guest, every day. What you'll do: As General Manager you are responsible for delivering exceptional hospitality experiences to our guests and team. To make that happen you'll: • Ensure our food, drink, and service standards are consistently delivered, • Recruit, onboard and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans, • Drive sales, labour, GP, and wastage targets while protecting the Caravan culture, • Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance, • Maintain property standards, health & safety, and compliance with EHO/Food Alert, • Lead management meetings, audits, and action plans About You: We hire for mindset, not just skill. To thrive as a General Manager, you should be: • An experienced and ambitious hospitality leader (with multi-shift or management experience), focused growing and developing your teams and site, • Confident leading teams, managing standards, and creating great guest experiences, • A culture ambassador: positive, approachable, and committed to Caravan's values, • Organised, commercially aware, and able to balance operations with people development What We Offer • Competitive overall earnings + bonus, • Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme., • Meals + drinks on shift, • 100% dining discount when visiting with family & friends, • Coffee discounts at Caravan Coffee Roasters, • Access to financial health, wellbeing, and mentoring support About us At Caravan, we believe hospitality is about more than just great food and drink, it's about people. Since 2010, we have been building award-winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We're also proudly B Corp Certified, which means we're committed to people and planet as much as we care about delivering genuine hospitality. Apply Now Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences. Apply today and take the next step in your management career as a General Manager at Caravan.

Restaurant Supervisor- BAO Soho BAO Soho are seeking a Restaurant Supervisor to join their team. The successful candidate will be friendly, personable and passionate about all thing’s food and drink. This is a fantastic opportunity for an experienced Head Waiter looking for their next role in an award winning, critically acclaimed group. Since opening in 2015, BAO Soho, has garnered critical acclaim, gained a cult following, and has been awarded a Michelin Bib Gourmand for 8 consecutive years. BAO Soho serves a selection of BAOs and small eats. 50% across JKS restaurants and friends of BAO - plus additional perks!

Location: Embassy cafe, W11 4BY, 1 Mortimer square Hours: Monday to Saturday, 6:30 am – 3:30 pm (with every Sunday off) Salary: £16.00 per hour (£12.70 per hour during the initial 2-week training period) About the Role: We are looking for a full time reliable, energetic, and hands-on Cafe Supervisor to lead our daily operations and support our team. This is a brilliant opportunity for someone who loves hospitality, thrives in a fast-paced environment, and enjoys motivating others. Training & Trial Period: You don’t need to know our specific systems inside out from day one. We provide a full 2-week paid training period at £12.70/hr, where you will be trained across all sections of the cafe (Barista bar, Kitchen/prep, Floor, and Till). Once you successfully complete the 2 weeks and master all sections, your pay will increase to £16.00/hr. Key Responsibilities: • Shift Leadership: Arrive for the 6:30 am sharp start to open the cafe, set up stations, and prep for the morning rush., • Team Support & Training: Actively support, coach, and guide the team on shift. Because you’ll be trained on all sections, you will confidently step into any station (barista, kitchen, or till) to help when needed., • Customer Excellence: Deliver exceptional customer service and handle any customer feedback professionally., • Operations: Ensure strict compliance with UK food hygiene and allergen regulations and maintain clean, safe environments across all sections. What We Are Looking For: • Previous supervisory or key-holder experience in a café, hospitality, or fast-paced retail environment., • Strong communication skills and a passion for supporting and developing a team., • Punctual, reliable, and comfortable with early morning shifts (6:30 am start)., • Available to work Monday to Saturday (and enjoy every Sunday off!).

Taking inspiration from the great boulevard cafés of Paris and the artistic heritage of St John's Wood, Soutine is an informal neighbourhood rendezvous. At The Wolseley Hospitality Group, We create Places where People feel they Belong. Why work with us as a Maitre d'? • Enjoy a generous discount across our restaurants on food and drinks., • Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers., • Enhanced Maternity and Paternity leave to support working families., • Group-wide access to mental health counselling, legal and financial advice., • Advance access to earned wages via Wagestream., • A unique and varied training calendar including supplier trips, masterclasses and visits. Visit our career page for a detailed list of our benefits We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture. The role of a Maitre d': • Take responsibility for a smooth table allocation for both walk-ins and bookings in all restaurant sections, managing turn times effectively., • Anticipate guests' needs, timely communicating any special requests to floor and kitchen – be proud to coordinate all departments!, • Contribute to building a regular customer base, warmly engaging with guests from door to table and beyond - you are our greatest asset! The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.

An opportunity for an experienced and approachable leader with a genuine love of hospitality and love of beautiful, ingredient-led food. Granger & Co. is looking for a Manager to join our restaurant family. ABOUT US Since we opened our doors in London in 2011, Granger & Co. has brought the relaxed, sunny Australian way of dining to the city. Our restaurants reflect the spirit that Bill Granger made known around the world: easy-going, generous excellence. Our food makes people feel good. It is full of flavour, goodness and vitality. We thoughtfully source the best possible ingredients with a sunny, colourful lightness, and the emotional comfort of food is as important to us as how it looks and tastes. We celebrate seasonality, champion local growers and suppliers and prioritise ingredients grown with care for the world. As a family-owned restaurant group that is constantly evolving, we value all employees as respected individuals and foster diversity and inclusion, with everyone given a chance to share their voice and ideas. People stay with us and grow with us, many for over a decade. THE ROLE This is a full-time position with a mix of daytime, evening and weekend shifts. As Assistant Restaurant Manager, you will lead the front-of-house team in delivering warm, generous and confident hospitality. You'll ensure smooth and organised service, support the team in creating a welcoming atmosphere, and work with pace and attention to detail throughout the day. You'll contribute to daily operations, from managing service flow and handling guest enquiries to supporting training, rostering and quality control. You will also champion our seasonal, ingredient-led menu, guiding guests and supporting the team in understanding our food, producers and values. You will have support and training in administrative tasks from the restaurant management team and our hands-on operations team. ABOUT YOU You love hospitality, from the joy of sharing great food and drink to creating memorable experiences for guests. You take pride in leading a team that delivers excellence with care, warmth, and professionalism. Calm under pressure, organised and solutions-focused, you thrive in a fast-paced environment where every detail matters. You care about good food, love learning about ingredients and producers, and enjoy sharing that passion with both guests and colleagues. Above all, you value generosity, teamwork and creating a supportive space where people can do their best work. WHAT WE OFFER • A real work-life balance in a people-first business with teams who love what they do., • An additional day of holiday for every year of service after two years., • Access to wellbeing support and private GP services through Hospitality Rewards., • Freshly made staff meals every shift., • 50% off when you dine in our restaurants (for up to four people)., • Cycle to work scheme., • Enhanced maternity pay (after 40 weeks of service)., • Ongoing learning opportunities and visits to the farms and producers we work with. We believe great food and hospitality bring people together. Our kitchens and restaurants are places where every team member is heard, supported, respected and encouraged to grow. We are proud of our inclusive culture and the positive energy it brings to our restaurants. If you are excited by the idea of cooking seasonal, ingredient-led food with a team who cares about flavour and hospitality, we would love to hear from you.

Location: Soho, Central London Job Type: Full-time MOI is a contemporary Japanese restaurant in the heart of Soho, combining open-fire cooking, a sushi counter, creative cocktails and a vibrant dining atmosphere. We are looking for a passionate, hands-on and experienced Assistant Restaurant Manager to join our management team and help drive the restaurant forward. The Role Working closely with the General Manager, you will support the daily operations of the restaurant, lead the front-of-house team and ensure consistently high standards of service and guest experience. Key Responsibilities • Lead and motivate the FOH team during service., • Deliver exceptional guest experiences., • Support recruitment, training and team development., • Manage daily operations, opening and closing procedures., • Assist with rotas, labour control and operational costs., • Maintain service standards and operational procedures., • Drive sales, team performance and guest satisfaction., • Work closely with the kitchen and bar teams to ensure smooth operations. What We’re Looking For • Previous experience as an Assistant Manager or strong Restaurant Supervisor in a quality, high-volume London restaurant., • Excellent leadership and communication skills., • Strong understanding of restaurant operations and financial performance., • A hands-on, proactive approach with attention to detail., • Passion for hospitality, food, wine and guest experience., • Ability to work in a fast-paced, dynamic environment. What We Offer • Competitive salary and career development opportunities., • The opportunity to be part of a growing restaurant group., • A supportive, ambitious and passionate team., • The chance to make a real impact on the restaurant’s success. Apply now! If you’re an ambitious hospitality professional looking for your next challenge in one of Soho’s exciting dining destinations, we’d love to hear from you.

Job Ref: HON1133 Branch: Honi Poke High Holborn Location: Honi Poke High Holborn, London (Central) Salary/Benefits: £13 – £13.50 per hour, depending on experience Contract type: Permanent Hours: Part Time Posted date: 22/10/2026 Closing date: 03/12/2026 Join the Honi Poke family and help lead one of our grab-and-go poke stores! At Honi Poke, we're all about fresh, fast, feel-good food. Inspired by the flavours of Pacific Hawaiian cuisine, our colourful poke bowls and sushi grab-and-go options bring sunshine to busy streets, but it's our people who make the difference. We're looking for a Supervisor in with hospitality or food retail experience (fast-casual, café, grab-and-go, or takeaway preferred) who's hands-on, organised, and great with people. You'll help keep the store running smoothly, support and motivate your team, and ensure every customer has an amazing experience. If you're positive, energetic, and passionate about fresh food, this role is a perfect step to grow your leadership skills while helping Honi Poke deliver consistently excellent service across our stores. That's the way we bowl! Key Responsibilities • Support the Assistant Manager and General Manager with daily store operations., • Ensure service is fast, friendly, and efficient in a busy store., • Maintain high standards of food quality, hygiene, and customer experience., • Lead and motivate your team during shifts to deliver excellent customer service., • Assist in training new team members and supporting staff development., • Keep the store running smoothly and help create a positive, fun, and supportive workplace culture. What We Offer • £13 – £13.50 per hour, depending on experience, • Paid breaks: your time to rest matters, • Free meals every shift, • Exclusive team discounts for you, your friends & family, • Employee Assistance Programme support for your wellbeing, • Ongoing training and career development within a growing brand, • A vibrant, friendly team culture where positivity and growth go hand-in-hand Bring your energy, leadership, and passion to Honi Poke and help us become the go-to poke destination. Apply today, we can't wait to welcome you to the family!

Are you passionate about delivering exceptional service and creating memorable experiences? We have an exciting opportunity for an Events Supervisor to join our highly successful team at Haymarket Hotel, part of the prestigious Firmdale Hotels. Firmdale Hotels is renowned for its unique design, vibrant atmosphere, and exceptional hospitality. Our award-winning hotels are located in the heart of London and New York, each offering a distinctive blend of comfort, style, and service. At Firmdale, we pride ourselves on our commitment to excellence and our dedicated team who make it all possible. As an Events Supervisor, you will play a pivotal role in ensuring our guests receive inspirational service during their events. You will work closely with our Events team, demonstrating your exceptional attention to detail, organisational prowess, and interpersonal skills. Your confidence and strong communication abilities will be key in engaging with guests and leading your team to success. Responsibilities: • Supervise and coordinate the setup and execution of events, ensuring all details meet the highest standards., • Provide exceptional customer service, acting as the main point of contact for guests and addressing any needs or concerns promptly., • Lead, motivate, and support your team, fostering a positive and collaborative working environment., • Ensure all event spaces are prepared and maintained to the highest level of cleanliness and organisation., • Collaborate with other departments to ensure seamless event operations and guest satisfaction., • Continuously seek opportunities to enhance the guest experience and improve event processes. What you Need: • Proven experience in supervising a team, preferably in events or hospitality., • A passion for delivering exceptional customer service and a keen eye for detail., • Confidence in your communication skills and the ability to engage with guests and team members effectively., • Strong organisational skills and the ability to multitask in a fast-paced environment., • A positive, can-do attitude and a proactive approach to problem-solving. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.