Are you a business? Hire operations coordinator candidates in London
. Position: Premises Manager (Mediterranean Café / Violets) Overall Responsibility: To manage the licensed premises in full compliance with all legal obligations and to run the business efficiently and profitably. The Premises Manager has total day-to-day responsibility for compliance, staff, customer safety, financial performance, and operational planning. Licensing, Safety & Compliance (as already outlined) Licensing Act compliance (hours, alcohol with food, CCTV, Challenge 25, smoking limits, dispersal). CCTV operation and records available on request. Fire safety and health and safety checks (extinguishers, alarms, exits). Noise and nuisance management, including customer dispersal. Staff supervision, induction, and refresher training. Waste management and no use of unauthorised pavement furniture. Business & Financial Responsibilities Stock Control Order, receive, and store stock securely. Monitor daily/weekly stock usage, flag discrepancies. Conduct weekly stocktakes and report wastage. Expenditure & Cost Management Track all purchasing and supplier invoices. Authorise expenditure within agreed budgets. Identify opportunities to reduce costs without compromising compliance or quality. Sales & Profit Targets Monitor daily and weekly sales against agreed targets. Report revenue figures to ownership regularly. Ensure upselling of food and drink remains within licence conditions. Take corrective action if sales fall below target. Cash & Payments Supervise till operations and ensure accurate daily cashing-up. Prevent theft, fraud, or cash leakage. Ensure all card payments are reconciled. Planning & Business Growth Contribute ideas for promotions, menus, or events that remain licence-compliant. Create monthly plans for staffing, stock, and marketing. Forecast busy periods (e.g. Pride, Christmas, bank holidays) and prepare accordingly. Staff Management Prepare weekly rotas balancing staffing levels with budget. Approve timesheets and authorise overtime. Handle staff discipline in line with company policy. Customer Service & Reputation Ensure a professional and welcoming environment for all customers. Handle complaints effectively and log them. Monitor online reviews and implement improvements. Accountability The Premises Manager is the single accountable individual for both compliance and financial performance. Directly answerable to the Licence Holder for profit/loss, council for compliance, and staff for leadership. Any breach, loss, or failure in compliance is considered the Manager’s responsibility.
Do you like great food and great people and a relaxed working environment? If you are passionate about great food and leading a team of like minded people to give the very best customer experience then look no further. We are the Good Life fam, where our people and the quality of our food come first. The right candidate will be ambitious, hardworking, caring, likes to have fun and loves their team. Offer - Competitive salary Development and further opportunities for the right candidates Free meal and unlimited coffee on shift Friendly operating hours (Store operates between 8am and 9pm – Monday to Friday - Weekend hours 8am to 5pm) Xmas break ❤ (3-4 days) Role Create a pleasant atmosphere for our customers and team Manage product quality and productivity Training and coaching team Looking after the store’s KPIs Maintaining food and health & safety standards We look forward to hearing from you! The Good Life Team
We are looking for a dedicated and experienced Assistant Restaurant Manager to join our new restaurant Osteria Romana at Knightsbridge. The ideal candidate will have a passion for the hospitality industry and a strong desire to provide exceptional customer service. As an Assistant Restaurant Manager, you will be responsible for supporting the Restaurant Manager in overseeing the daily operations of the restaurant, ensuring that all staff are performing their duties efficiently and effectively. You will also be responsible for maintaining high standards of food quality, service, and cleanliness. In this role, you will assist in managing staff schedules, training new employees, and handling customer complaints and feedback. Your responsibilities included • Assist the Restaurant Manager in daily operations., • Supervise and manage restaurant staff., • Ensure high standards of food quality and service., • Handle customer complaints and feedback., • Manage staff schedules and shifts., • Train and onboard new employees., • Monitor inventory levels and order supplies., • Ensure compliance with health and safety regulations., • Maintain cleanliness and organization of the restaurant., • Ensure proper cash handling and financial reporting., • Address and resolve any operational issues., • Support the Restaurant Manager in achieving business goals., • Maintain a positive and professional work environment. Requirements • Proven experience as an Assistant Restaurant Manager or similar role., • Strong leadership and management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment., • Knowledge of food safety and sanitation regulations., • Customer service-oriented with a positive attitude., • Ability to handle stressful situations calmly and effectively If you are a motivated and enthusiastic individual with a strong background in restaurant management, we would love to hear from you.
GAZETTE BRASSERIE GROUP We’re looking for an Assistant Manager to join our team at Gazette Trinity! If you’re friendly, full of energy, enjoy hospitality and interacting with customers, you’ll feel right at home with us. You’ll need to have some management experience, as the role involves supporting the General Manager with day-to-day operations and helping things run smoothly across our branch as well as communication with other branches. We’re looking for someone who’s hands-on, reliable & confident around people. So if you're dependable, motivated, and good at keeping things running smoothly, you’re exactly who we’re after. If all above sounds like you, please apply to work with us. We’re an small staff that's always up for meeting good people & seeing if we’re a good fit for each other. Please note: You’ll need to be eligible to work in the UK.
Shop Supervisor Birley Bakery and The Chocolate Shop are are owned and operated by entrepreneur Robin Birley. They are located in Chelsea Green, London and have a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. We are currently looking for a Shop Supervisor to join the Birley Bakery Team. The company benefits our Shop Supervisor receive are: • 28 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • 20% discount at Birley Bakery, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of our Shop Supervisor are: • To assist the Shop Manager to maximise sales and service levels within the shop., • To maintain the cash handling procedures conducted within the shop and for the security of any monies held on site., • To lead by example and ensure that high standards of customer service are practised by all staff and are maintained. The Experience & Qualifications required of our Shop Supervisor are: • Previous experience working in a retail or hospitality environment is required, • Experience of supervising a team is required, • A friendly, approachable attitude is essential! The working hours: • The shop is open 7 days per week from Monday- Sunday- 6am-8pm, • 9 hour shifts, on a rota basis 5 days out of 7 If you feel you would like to join us as Shop Supervisor at Birley Bakery then apply by forwarding your up to date CV to the link below
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. We’re proud to be certified as a Great Place to Work, and recognised as a UK Best Workplace 2025, which reflects our commitment to creating an amazing work environment. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION This is an exciting opportunity to help open a brand-new Clays location and play a key role in shaping its floor operations and service standards. As Assistant Floor Manager, you’ll work closely with the Floor Manager and General Manager to lead planning, recruitment, and service execution, ensuring a seamless guest experience. You’ll oversee a team of 15 floor colleagues, driving development through the Clayers Academy and supporting our succession planning goals. In this role, you’ll set a new standard for competitive socialising, delivering exceptional service in a high-energy environment. Working closely with the events team, you’ll coordinate service across the bar, kitchen, and hosts, managing floor plans, staffing positions, and all elements of service execution. We’re looking for a self-motivated leader with experience in high-volume operations, exceptional attention to detail, and a passion for people. A background in competitive socialising is a plus. Strong communication skills, confidence, and the ability to inspire your team are essential. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Operational Management: • Oversee daily floor operations to ensure smooth and efficient service., • Implement Clays standard operating procedures for floor colleagues., • Ensure compliance with health, safety, and hygiene regulations., • Maintain front-of-house equipment and utensils, ensuring they are in good working order., • Execute the service and game delivery in accordance with Clays operations playbook., • Coordinate with bar and kitchen departments to ensure optimal performance. Our Clayers: • Train, and mentor floor colleagues, fostering a positive work environment., • Schedule and manage floor colleague shifts to ensure adequate coverage., • Promote Clays Behaviours and effective communication within the front-of-house colleagues., • Support colleague development through ongoing training via Clayers Academy., • Ensure colleague compliance with company policies and procedures. Guest Experience: • Ensure that all food and drinks are served and presented to the highest standard., • Relentlessly strive to achieve the continuous Clays steps of service wheel., • Monitor guest feedback and make adjustments in service as needed., • Interact with Clayer colleagues to gain feedback and ensure guest satisfaction., • Address and resolve any guest complaints or issues promptly and effectively., • Maintain a focus on providing exceptional game, food & beverage experiences for all guests., • Ensure the venue and atmosphere are always at the very highest standard. Financial Management: • Support the management of departmental budgets, including labour and F&B and consumable costs., • Monitor and control inventory, minimising waste and managing stock levels., • Implement cost control measures without compromising on quality., • Marketing and Promotion:, • Collaborate with the marketing team to develop and promote special menus and events., • Assist in content creation for promotional materials, including social media., • Participate in marketing initiatives to increase the visibility and reputation of Clays., • Support the execution of Clays 3 key seasons, Sunshine Months, Moonlight Months and Festive Period., • Act as a brand ambassador, maintaining the Clays Game, Service and F&B reputation. Administrative Duties: • Ensure compliance with all legal and regulatory requirements., • Prepare and submit required reports promptly., • Manage floor documentation, including recipes, training materials, and safety procedures., • Support front-of-house safety and hygiene audits., • Execute Clays policies and procedures., • Support working with local suppliers in line with our F&B Strategy. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • 1 years of experience in a similar very high volume ‘pre-booked business’ position is desirable., • Mental Health First Aid (not essential)., • WSET Level 2 (not essential)., • Fire Warden (not essential)., • First Aid (not essential)., • New Opening Experience (not essential)., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, solve problems calmly, and work well under pressure., • Be a mentor, a proven high-performing people manager with a track record of developing talent. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive Salary: A base salary of £31,000 with on target earnings of £40,000 which is made up from an on target performance related bonus plus Tronc service charge., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're organized, enthusiastic, and a fantastic team player, you could be the perfect fit to join our lovely Honi Poke family. That's the way we bowl! The Role: As our General Manager, you will play a crucial role in: · Creating Amazing Customer Experiences: Lead your team to inspire every customer who walks through our doors with a memorable, friendly experience. · Maintaining Excellence: Manage a sparkling clean restaurant that adheres to all food safety and health & safety regulations. · Driving Operational Efficiency: Utilize your exceptional organizational skills to ensure smooth operations, especially during peak times, with cost-effective stock control and precise ordering. · Quality Control: Be passionate about the quality of food and service, making sure our poke bowls always meet high standards. · Leading by Example: Get hands-on in daily restaurant activities and lead your team from the front. · Developing Talent: Provide training and development opportunities for staff, enhancing their skills and fostering a supportive work environment. What We Offer: · Attractive compensation package designed to reflect your valuable contribution. · Opportunities for ongoing training and development to help you continue growing professionally. · Paid Breaks: Your hard work deserves time to relax and recharge. · Enjoy delicious meals provided during your shifts. · A generous discount for you and your friends and family to enjoy our menu. Come and Join Our Honi Poke Team! If you're ready to lead a team that's as committed to joy and health as you are, we'd love to meet you. Apply today and let's bring the spirit of Aloha to every bowl and every customer.
HOP MASTER ADVERT Fast. Fresh, Fearless Are you ready to join one of the fastest growing Vietnamese food brands on a mission to serve the most authentic and freshest taste of Vietnam to customers within 3 minutes? As we grow across the UK and London, we are looking for thoughtful & free spirited leaders to come and deliver the Hop experience across our new sites. Do you come from the world of Hospitality? Ready to join something special? Ready to Lead, Grow, and Thrive? Let’s do it! As a HOP Master, you support the Assistant General Manager in running a fantastic HOP restaurant and delivering great restaurant performance. This isn’t just another supervisor role - it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you’re at your best, our team and our guests feel it too. If you’re an operator with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we’d love to have you on board. Come be a part of something different—where the only thing we put in a box is our food! The Role at a Glance: HOP Master (Restaurant Supervisor) London (100% Onsite) £13.50 per Hour Plus a complete benefits package including free food on every shift, team events and parties, clear development path, discounts, gifts and more… Hours: Full Time (up to 45 hours per week) Our Story: Born into a family of caterers, our founder, Paul Hopper, has hospitality in his blood. After six uninspiring years in the city, he set off to South East Asia, where a typhoon unexpectedly led him to Saigon. There, he discovered pho from a bustling street vendor, immersing himself in the rich flavours and vibrant culture. Inspired by the warmth and resilience of the people, HOP Vietnamese was born. Since 2015, HOP has been serving London & Manchester with fresh, flavourful food across five thriving restaurants—soon to be seven in 2025. Join us as we continue to grow! Our Commitment to you: When visiting Vietnam, you’ll immediately notice a strong sense of community - people sharing meals in street food markets. Thoughtfulness is at the heart of Vietnamese culture, not just among friends and family but also toward strangers and visitors. Everywhere you go, there’s an immense energy and positivity, from the people to the bustling streets and markets. These values are at the core of everything we do, especially when it comes to our team. That’s why we promise to always be mindfully respectful and thoughtful in our actions and decisions - whether they affect you, our community, or our planet. If you’re part of the HOP family, know that we are grateful for everything you do. We celebrate uniqueness, champion individuality, and embrace diversity. You’ll never be asked to be anything other than yourself - because your personality is what makes HOP, HOP! Our restaurants stand out from anything else on the high street. We love pushing boundaries, breaking the norm, and doing things differently. The only thing you’ll ever find us putting in a box is our food! Where you’ll shine: As a part of the management team, you'll be assisting steer the daily operations and ensuring top-notch service, delicious food, happy teams and happy customers. Leading by example, you'll inspire and energise your colleagues and play a key role in ensuring the smooth daily running of your restaurant. With a keen eye on detail, you'll support in optimising workflows, managing stock, and keeping costs in check—without ever compromising on quality. Compliance is key, so you’ll be involved in making sure health, safety, and licensing standards are always met. From handling customer feedback with a smile to training and supporting a happy, motivated team, you’ll play a vital role in delivering an exceptional dining experience. About you: + At least 1 year of previous supervisor/management experience + Ideally, you will have experience in the restaurant, hospitality, quick-service restaurants (QSR) or high-energy, casual dining industry + Proven ability to thrive in a fast-paced restaurant, balancing efficiency with great customer experience + Some operational knowledge, including stock management, compliance, and cost control + Hands-on approach—willing to step in when needed + Honing the craft of excellent communication skills, with the ability to engage both team members and customers + A problem-solver who stays cool under pressure and can adapt quickly to challenges + Passion for food and service, with an understanding of Vietnamese cuisine or culture being a bonus What’s on Offer: + Competitive hourly rate + day off on your birthday + 1 extra day for every two years working for HOP + Structured career ladder for development + Free food on every shift + Team events & parties + Referral scheme + Flexible pay through wagestream + 50% discount when you come with family or friends + Gifts on special occasions Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.
Floor Manager - Brigadiers Salary - Up to £40,000 pa Schedule - Full Time Experience - previous experience in a quality restaurant Brigadiers are seeking a Floor Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Floor Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves. The Position We're looking for an experienced Floor Manager, who is a confident, hands-on and pro-active leader. You'll be working closely with the managers to lead a large FOH team, so will need to be able communicate effectively and inspire the highest standards of service and operations. The Successful Floor Manager will have: Prior experience as a Floor Manager or Restaurant Supervisor within a high-quality restaurant; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for about food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group;
We are looking for an experienced, ambitious and enthusiastic Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farmily! Supporting the Assistant Manager in running the day-to-day restaurant operations, delivering excellent customer service and a consistent high food quality, the Supervisor will also ensure the front of house team performance and standards. What We Offer: • Salary up to £14.65 (including £1 weekly team bonus)., • Daily food allowance during shifts with unlimited coffee., • 50% discount across all our restaurants when off duty., • Unlimited coffee on shift., • You will never work on your Birthday and be paid for it!, • Healthcare cash plan., • Discount on our Pantry selection like a tahini chocolate spread., • Monthly team socials and annual parties., • Opportunities for development in the company., • Green Commute – Cycle Scheme., • Employee Assistance program (supporting mental health and well-being). Key Responsibilities: • Supervise and lead the Foh team during service, • Monitor cleanliness, presentation and standards of the shop, • Leading the front of house team in delivering an excellent customer service., • Training, coaching and developing the front of house team., • Ensuring the correct Health & Food Safety standards are always followed. What makes a great Farmer? • Previous experience in a supervisor role or a team-leader, • Colourful personality and individuality, being Bold but Humble., • Passion for great food and people., • Caring for your team, driving their progression. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandannas! Does this sound like you? Apply here! We are looking forward to hearing from you!
Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown delivering exceptional dining experiences — and we’re seeking a skilled Restaurant Assistant Manager to support daily operations, oversee the floor, handle admin, and uphold top-tier service. Key Responsibilities: • Assist the Restaurant Managers in overseeing daily operations and ensuring a seamless customer experience., • Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms., • Handle hiring processes, including interviewing and onboarding new staff members., • Maintain accurate records and manage restaurant numbers and financial data., • Support in inventory management and ordering supplies., • Ensure compliance with health and safety regulations., • Address customer inquiries and resolve issues promptly., • Lead and motivate the team to deliver exceptional service. Requirements: • Minimum of 2 years of experience in a similar role within the hospitality industry., • At least 1 reference from a previous employer., • Proficiency in MS Office, including Microsoft Word and Excel., • Strong organizational and multitasking skills., • Excellent communication and leadership abilities., • Ability to work flexible hours, including evenings and weekends., • A proactive approach to problem-solving and a keen eye for detail. What We Offer: • Competitive salary based on experience; £33000 annual salary + £6000 service charge + bonuses; 48 hours a week, • Opportunities for career advancement within the company., • A supportive and friendly working environment., • Employee discounts on meals., • Ongoing training and development opportunities.
Your Role: The front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience. Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special. Your Rewards: As a Floor Manager we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: • Highly competitive salary, • 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants, • 28 day’s holiday allowance, • Complimentary breakfast and dinner during shifts, • Wagestream - Advance payment service, • Cycle to work scheme, • 'Refer-a-friend’ cash incentive scheme, • Employee of the month rewards, • Internal Training and career development, • Pension Scheme – including employer contributions, • Yearly Staff award ceremony and party Your Requirements: As a Floor Manager we would love you to have: • Experience of at least 2 years working in a Managerial role at a fine dining fast-paced environment will be tested at trial/interview stage, • Experience supervising daily shift operations from various departments, • Experience supervising large teams, • Excellent English language communication skills are required, • Flexible availability, working any 5 days a week between Monday - Sunday, • Be deeply respectful of diversity and individuality, • Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative-taking, • Provide opportunities to grow alongside our ever-evolving company, • Ability to maintain and set processes and standards
Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, Kitchen and bar teams, mentoring, motivating and inspiring them to deliver the best Caffe Concerto guest experience possible. In return, our assistant managers will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: -50% staff discounts in all our venues even on your days off -Extra service charge -Flexible weekly time table. -Annual holidays of 4 weeks. -Learning and development opportunities. -Free meals during working hours. Requirements: -Positive attitude and experience is required. -Must have the stamina to work full time be flexible and do long shifts. -Be able to reach, bend, stoop and frequently lift up to 50 pounds. -Possess excellent basic math skills and have the ability to operate a cash register or POS system.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.
About the job The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager, you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management, we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 5 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving Discussed at venue Department: Purchasing Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Join the Riviera Team as Assistant General Manager Riviera is a refined French-Mediterranean restaurant and part of the Emerald Hospitality Group, known for delivering exceptional dining experiences in stunning, design-led venues. We are looking for an Assistant General Manager who is passionate about hospitality, dedicated to service excellence, and eager to grow with us in a dynamic and supportive environment. As Assistant General Manager, you will play a key role in leading our front-of-house operations, inspiring the team, and ensuring every guest leaves with a memorable experience. You will work closely with the General Manager to oversee daily operations, uphold the highest service standards, and support the development of our growing team. We offer a clear career path, opportunities for progression within a fast-growing hospitality group, and access to innovative training and development programmes. What We Offer: • 50% staff discount when dining across all our restaurants, • Celebrate your career anniversaries with a gift voucher to enjoy in one of our venues, • Career development and training, including apprenticeships and leadership programmes, • Free meals and beverages during your shifts, • Take your birthday off — guaranteed, • Discounts on gym memberships (Virgin Active & Equinox), • "Refer a Friend" scheme (£100 bonus), • Workplace pension scheme The opportunity to be part of a talented and professional team, in one of London’s most elegant dining rooms If you’re ready to take the next step in your management career and be part of something special, we’d love to hear from you. Apply now and grow with us at Riviera.
About Us Crofton Early Learners is a caring and nurturing pre school setting with a Christian ethos, where children are encouraged to grow and flourish in every area of their development. We welcome families from all faiths and backgrounds, and we are committed to providing a safe, stimulating, and inclusive environment for all children. The Role. We are seeking an enthusiastic and experienced Preschool Manager to lead our preschool with vision and dedication. The successful candidate will oversee the day-to- day running of the preschool, ensure compliance with Ofsted and EYFS requirements, and support a team of staff in delivering excellent early years education. Key Responsibilities. Lead, support, and inspire staff to deliver high quality early years provision. Manage daily operations, including safeguarding, health and safety, and statutory compliance. Promote a nurturing, inclusive environment where children can thrive. Build strong partnerships with [parents, carers and the local community. Develop and implement policies, procedures, and improvement plans. Person Specification The ideal candidate will: Hold a minimum Level 3 in Early Years (Level 5- 6 desirable). Have proven leadership and management experience in an early years or pre school setting. Demonstrate excellent knowledge of the EYFS and safeguarding practices. Possess strong communication, organisational, and interpersonal skills. Be a practising Christian, committed to upholding the preschool’s Christian ethos while welcoming and valuing children and families of all faiths and backgrounds. ( This is an Occupational Requirement.) What We Offer Very competitive salary. A supportive and collaborative working environment. Opportunities for professional development and training. Pension Scheme Strong links with the local church and wider community. The chance to make a meaningful difference in the lives of young children and their families. Free parking.
Overview HFS Consultancy Ltd, a leading educational recruitment agency, is seeking a highly organized and proactive Office Manager to oversee the day-to-day administrative operations of our office. The successful candidate will be responsible for ensuring the smooth running of office operations, managing administrative staff, and providing support to the management team. Key Responsibilities Administrative Management • Oversee and manage daily office operations to ensure efficiency and productivity., • Develop and implement office policies and procedures., • Maintain office supplies inventory and place orders as needed., • Coordinate and schedule meetings, appointments, and travel arrangements for staff., • Manage office budget, track expenses, and prepare financial reports., • Recruitment Support, • Assist with the coordination and administration of recruitment processes., • Support the recruitment team with scheduling interviews, managing candidate communications, and maintaining recruitment databases., • Ensure compliance with recruitment regulations and company policies. Staff Management • Supervise and support administrative staff, including hiring, training, and performance evaluations., • Delegate tasks and responsibilities to ensure effective workflow., • Foster a positive and collaborative office environment. Communication and Coordination • Serve as the main point of contact for office-related inquiries and communication., • Liaise with other departments to ensure smooth operations and effective communication., • Coordinate with external vendors and service providers. Office Maintenance • Ensure the office is clean, organized, and well-maintained., • Oversee maintenance and repair of office equipment and facilities., • Implement and monitor health and safety protocols. Support to Management - Provide administrative support to the management team, including preparing reports, presentations, and correspondence. - Assist with special projects and events as needed. - Manage confidential and sensitive information with discretion. Qualifications • Proven experience as an Office Manager or in a similar administrative role, preferably within a recruitment or educational setting., • Excellent organizational and time management skills., • Strong leadership and team management abilities., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)., • Knowledge of office management procedures and best practices., • Strong verbal and written communication skills., • Ability to multitask and prioritize tasks effectively., • Attention to detail and problem-solving skills., • Bachelor’s degree in Business Administration, Office Management, or a related field preferred. Benefits • Competitive salary and benefits package., • Opportunity for professional growth and development., • Positive and collaborative work environment. How to Apply Interested candidates should send their resume and cover letter to email with the subject line "Office Manager Application..
About the job Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Minimum 3 years’ experience as a Supervisor in hospitality industry Ability to lead and motivate staff, delegate tasks effectively, and manage team dynamics. Strong focus on providing excellent service to guests, addressing their needs, and resolving complaints. Effective verbal and written communication skills to interact with staff, management, and guests. Ability to quickly identify issues and develop solutions to enhance operations and guest experiences. Strong organizational abilities to manage multiple tasks, schedules, and priorities efficiently. Keen eye for detail to ensure the lounge is clean, well-presented, and meets high hospitality standards. Skills to manage time efficiently, ensuring that service levels are maintained and that tasks are completed in a timely manner. Understanding of budgeting, inventory control, and financial reporting to manage the lounge's profitability. Familiarity with menu offerings, beverage pairings, and food safety regulations. Ability to handle conflicts among staff or with guests diplomatically and effectively. Ability to work collaboratively with other staff members, fostering a positive work environment. Skills in training new staff and providing ongoing development opportunities for team members. Flexibility to adapt to changing situations, guest needs, and operational demands. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £14.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Reception Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
We're Hiring: Café Supervisor Are you a natural leader with a passion for great coffee and customer service? We're looking for an enthusiastic and experienced Café Supervisor to join our team! Location: 36 Primrose hill rd, NW3 3AD Hours : Full-time What You’ll Do: • Support Manager, lead and support team, • Ensure daily operations run smoothly and efficiently, • Deliver outstanding customer service with a smile, • Monitor stock levels and place orders as needed, • Maintain a clean, safe, and welcoming environment, • Assist with staff training What We’re Looking For: • Previous café or hospitality experience (supervisory experience preferred), • Strong leadership and communication skills, • Ability to work in a fast-paced environment, • A hands-on, positive attitude, • Flexible availability, including weekends and early mornings Why Work With Us? • Friendly and supportive team, • Opportunities for growth and development, • Staff discounts and perks, • A fun, vibrant café atmosphere If all of the above sounds like a great fit, apply today — we look forward to meeting you!
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: -Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. -Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. -Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. -Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. -Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. -Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. -Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: -Previous experience in the specialty coffee industry or a similar management role. -Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. -Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. -Proven leadership abilities with a track record of effectively managing and developing a team. -Exceptional customer service skills with a friendly and approachable attitude. -Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. -Strong problem-solving abilities and the capacity to make sound decisions under the pressure. -Flexible availability, including weekends and holidays. -A positive attitude, a willingness to learn, and a strong commitment to teamwork. -Food handling certification and knowledge of health and safety regulations is a plus.
Supervisor Location: Fulham Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're an energetic, team-oriented individual, you might be the perfect addition to our team as an Assistant Manager. Help us bring the best taste to our customers while ensuring our team thrives and our operations run smoothly. That's the way we bowl! Key Responsibilities: · Help the General Manager planning and reviewing operations to ensure timely, accurate, and high-quality serving. · Ensure every dish meets our high standards of food quality, as well as every customer stay happy and satisfied. · Foster a supportive and productive team environment by maintaining strong relationships and effective communication within your team. · Strive to boost comparable sales, unlocking your store’s full potential. What We Offer: · Competitive Salary: Attractive compensation package designed to reflect your valuable contribution. · Continuous Learning: Opportunities for ongoing training and development to help you continue growing professionally. · Paid Breaks: Your hard work deserves time to relax and recharge. · Staff Meals: Enjoy delicious meals provided during your shifts. · Exclusive Discounts: A generous discount for you and your friends and family to enjoy our menu. Come and Join Our Honi Poke Team!
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations in one of our specialty coffee shops in London Dock. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: -Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. -Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. -Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. -Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. -Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. -Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. -Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: -Previous experience in the specialty coffee industry or a similar managerial role. -Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. -Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. -Proven leadership abilities with a track record of effectively managing and developing a team. -Exceptional customer service skills with a friendly and approachable demeanor. -Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. -Strong problem-solving abilities and the capacity to make sound decisions under the pressure. -Flexible availability, including weekends and holidays. -A positive attitude, a willingness to learn, and a strong commitment to teamwork. -Food handling certification and knowledge of health and safety regulations is a plus.
Assistant Manager – Popina Restaurant and Eatery Are you passionate about hospitality, brimming with positive energy, and driven to deliver exceptional guest experiences? Popina Restaurant and Eatery is looking for a dynamic Assistant Manager to support our General Manager in overseeing the smooth day-to-day operations of both the floor and kitchen teams. What You’ll Do: • Assist the General Manager in all aspects of daily operations., • Lead, support, and motivate FOH and BOH team members., • Ensure high standards of customer service and operational excellence., • Maintain a hands-on presence on the floor—leading by example during busy shifts., • Help implement service standards, staff training, and team development., • Solve problems with creativity and a customer-first mindset., • Friendly, service-oriented, and confident in handling customer interactions., • A natural leader with strong communication skills., • Positive, proactive, and great at energizing a team., • Flexible and calm under pressure in a fast-paced environment., • Starting pay: £14.50/hour (after 3-month probation)., • Performance-based increase up to £16.00/hour., • A fun, creative, and team-focused environment.
Job Title: Deputy General Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Deputy General Manager to join us in our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to run venue operations, with a unique involvement in running not only the venue but also growing an ambitious company. Key Responsibilities: - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
Assistant Duty Manager – Private Members Club We are seeking an experienced and motivated Assistant Duty Manager to join our prestigious Private Members Club. In this hands-on role, you will support the daily running of our lounge and bar areas, ensuring exceptional guest service, smooth operations and compliance with company standards. You will supervise and develop staff, manage rotas, maintain health & safety standards. The ideal candidate will have hospitality management experience, strong leadership skills and a passion for delivering outstanding service in a premium environment.
Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: - Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £31,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £8,000 to £10,000pa (uncapped) Total package between £39kpa and £ £42kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye
Are you ready to step into a leadership role with an exciting, fast-growing Italian focaccia brand? At Bread & Truffle, we’re all about authentic flavors, high-quality ingredients, and an unbeatable team spirit! If you love great food, great people, and great opportunities, this is the role for you! Why You’ll Love This Job: ✅ Work with an amazing team that feels like family ✅ Earn fantastic bonuses when the team smashes targets ✅ Be part of a growing brand that’s making waves in food retail ✅ Hands-on leadership in a dynamic, fun, and fast-paced environment ✅ Enjoy flexibility with up to 45 hours per week What You’ll Be Doing: 🔥 Leading the team to deliver top-notch customer service and delicious Italian treats 🔥 Keeping operations running smoothly, from opening to closing 🔥 Making sure our focaccia is always fresh, tasty, and beautifully presented 🔥 Driving sales and helping the team hit exciting goals 🔥 Managing inventory & ordering, so we’re always stocked with the best ingredients 🔥 Training & inspiring your team to grow and develop their skills What We’re Looking For: ⭐ Someone with leadership skills and a passion for great food ⭐ Experience in food retail, hospitality, or restaurant management ⭐ A positive, can-do attitude and the ability to work in a fast-paced setting ⭐ Flexibility to work 45 hours a week, including weekends and evenings ⭐ A love for Italian cuisine and a drive to make every customer’s experience amazing What’s In It For You? 💰 Competitive salary + juicy team bonuses 🚀 Opportunities to grow with us as we expand 🎉 A fun, supportive, and high-energy team environment 🍕 The chance to work with mouth-watering, high-quality Italian ingredients If you’re ready to take the next step in your career and be part of something exciting, apply today! We can’t wait to meet you! 🙌💥
POSITION SUMMARY Manage all restaurant operations, leading service periods while maintaining cleanliness, appearance standards, and overall efficiency to ensure consistent delivery of operational standards. Work closely with the General Manager on all aspects of FOH and BOH management, service delivery, food safety, and operational controls. Ensure all operations comply with relevant legislation, including the Licensing Act 2003, and adhere to Health and Safety regulations. Continuously strive to improve both guest and staff satisfaction. Maximize financial performance and achieve budgetary targets.
Ara is an independent all-day dining restaurant in the heart of Aldgate East, serving breakfast, lunch, dinner, and everything in between. Our menu is ‘well-travelled’ – bringing flavours from around the world, designed for a relaxed yet vibrant dining experience. We are looking for a hands-on, energetic Assistant Manager to join our growing team. This is an exciting opportunity for someone who thrives in a fast-paced environment, is passionate about hospitality, and enjoys being part of a dynamic independent restaurant. What you’ll do: • Support the General Manager in the daily running of the restaurant, • Lead, train, and motivate the front of house team, • Deliver excellent guest experience and service standards, • Assist with rota planning, stock control, and operational duties, • Help drive sales and maintain cost efficiencies, • Be a role model on the floor with a ‘lead from the front’ approach What we’re looking for: • Previous management/supervisory experience in a restaurant, • Strong leadership and communication skills, • Passion for hospitality and customer service, • Ability to work well under pressure and problem-solve on the spot, • A positive, team-focused attitude What we offer: • Career progression within an ambitious independent group, • Staff meals on shift and staff discount, • A fun, supportive working environment
We are looking for a responsible and diligent person to run our busy bar in Soho. The person should have experience of managing both the front and back of house operations to ensure the maximisation of sales and profits and reduction in waste and cost. You will be responsible for managing the team of staff and so a knowledge of HR would be an advantage as would a knowledge of the basic accounting functions required to manage the operation effectively. You must hold a personal license and be able to effectively communicate at all levels in English. You must also be able to use both word processors and spreadsheets. The bar is well known and has a loyal LGBTQIA+ and straight clientele and we are looking for someone with the energy and enthusiasm to continue to keep the business fresh and its customers, staff, residents and other stake holders happy. You will report directly to the Directors and should be a mature, self motivated professional with a proven track record in successfully managing a business. Salary and bonus package will depend on experience.
Are you passionate about hospitality, full of positive energy, and eager to deliver outstanding guest experiences? Gerry's Hot Subs is looking for a dedicated manager to support the management team in ensuring smooth day-to-day operations and exceptional service on the floor Full-time What We're Looking For: • Previous experience in a premium pub or restaurant setting., • A confident, personable leader with strong communication skills., • Someone organised, upbeat, and ready to step into a key leadership role.
Introduction We are excited to announce that we are currently seeking a Team Leader to join our talented operations team at our ice cream shop located in St John's Wood. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks • Providing high-quality customer service to establish a strong relationship with the local community, • Serving Gelato, pastries and coffee ensuring the company’s quality standard, • Overseeing daily operations, • Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff, • Teaching new staff members, • Attending staff meeting, • Maintaining cleanliness, • Cleaning Requirements • Previous experience in the food & beverage industry - barista or gelato server experiences are a plus, • Flexibility to work during week-ends, • Able to collaborate within the team, • Willingness to learn, • Strong work-ethic, • Fluent English speaking Availability • Up to 40 hours / week, • Location: 138 St John's Wood High Street Pay £12.50-12.75 / hour plus Tips Please note this is a full time role - refrain from applying if you can work less than 40 hours. Thank you
General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management Employment Type: Full-time Salary: £40,000 - £45,000 per annum Start Date: Immediate About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management • Oversee daily operations of both coffee shop and deli services, • Manage inventory, stock levels, and supplier relationships, • Create and update pricing strategies, menus, and promotional campaigns, • Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership • Recruit, train, and manage a team of passionate staff members, • Create staff schedules and manage rotas efficiently, • Foster a positive work environment that reflects our Italian hospitality values Customer Experience • Ensure exceptional customer service standards across all touchpoints, • Manage table service operations and deli counter service, • Maintain high-quality food and product displays, • Handle customer feedback and continuously improve service quality Quality & Compliance • Monitor food safety and hygiene standards, • Ensure product quality and presentation meet our authentic Italian standards, • Manage compliance with health and safety regulations What We're Looking For Essential Requirements Key Competencies • Financial management and budgeting experience, • Staff management and development skills, • Customer service excellence mindset, • Problem-solving and decision-making abilities, • Attention to detail and quality standards What We Offer • Competitive salary: £40,000 - £45,000 annually, • Immediate start available, • Opportunity to work with authentic Italian products and traditions, • Leadership role in a growing business, • Staff discounts and benefits, • Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today We are an equal opportunity employer committed to diversity and inclusion. Join our family and help us share the authentic taste of Italy with our community!
Assistant General Manager – 1 Michelin Star Restaurant 📍 London £45,000 Service Charge Included 8 Weeks Paid Holiday 3 double shifts + 1 single shift per week We are seeking an experienced and passionate General Manager to lead the front of house at our award-winning, 1 Michelin Star fine dining restaurant. About the Role • Oversee daily operations of a 20-cover restaurant., • Lead and inspire a small, dedicated team., • Maintain exceptional guest experience and service standards., • Work closely with the Head Chef to ensure seamless food & drink service. What We are Looking For • Strong fine dining background (Michelin or high-end restaurants)., • Excellent knowledge of food, wine, and beverage pairings., • Proven leadership and organisational skills., • Hands-on, guest-focused approach. Opportunity to work with a small, high-performing team in an intimate luxury setting. If you are an ambitious and hospitality-driven leader ready to bring your expertise to a prestigious restaurant, apply now.
Overview: Holiday Inn London – Kensington High Street, one of Europe's largest Holiday Inns, is seeking a dynamic and experienced Bar and Lounge Supervisor to join our team. This role is pivotal in overseeing the operations of our lobby lounge bar and in-house Starbucks Cafe, ensuring exceptional hospitality experiences for our guests. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Responsibilities: Manage daily operations of the lobby lounge bar and in-house Starbucks Cafe, including staffing, inventory management, and quality control. Lead team members to deliver outstanding customer service and memorable guest experiences. Foster a culture of teamwork and collaboration among baristas, bartenders, and serving staff. Implement and maintain high standards of service, cleanliness, and safety in both bar and cafe areas. Develop and execute innovative beverage and food offerings that align with brand standards and guest preferences. Ensure compliance with licensing laws, regulations, and safe serving practices. Handle guest inquiries, concerns, and complaints promptly and professionally. Work closely with the Food & Beverage Manager to achieve financial goals and maintain cost control. Recruit, train, and develop team members to enhance their skills and career progression. Collaborate with the marketing team to promote bar and cafe offerings and drive revenue. Requirements: Previous experience in a similar role, preferably in a high-end hotel or independent cocktail bar/brasserie setting. Exceptional customer service skills with the ability to resolve issues diplomatically. Strong leadership qualities with a magnetic personality that inspires the team. Knowledge of licensing laws, regulations, and safe serving practices. Flexibility to work nights, weekends, and holidays as required. Excellent communication and organizational skills. High level of integrity and accountability. Benefits: Competitive salary plus benefits and Tronc. Opportunities for career development within a commercial and ambitious brand.
We are seeking a motivated and hands-on Supervisor / Team Leader to oversee daily operations and support our team. The ideal candidate is a natural leader with a passion for customer service, team development, and maintaining a smooth, efficient, and positive work environment. Responsibilities: Supervise daily front-of-house operations Lead, coach, and support staff to deliver excellent service Act as the main point of contact for staff during shifts Ensure compliance with company policies and health & safety standards Handle customer concerns and resolve issues in a professional manner Assist with scheduling, training, and onboarding new employees Monitor inventory and assist with ordering supplies when needed Collaborate with management to implement procedures and improve performance Maintain a clean, organized, and welcoming environment Requirements: Proven experience in a supervisory or leadership role (hospitality or retail preferred) Strong communication and problem-solving skills Ability to lead by example and motivate a team Organized, reliable, and able to work under pressure Flexible availability, including evenings, weekends, and holidays Familiarity with POS systems and basic reporting
Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Duties and responsibilities Sales and Revenue: To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times Operational requirements: To answer all telephone calls and guest requests in a polite and professional manner Meeting rooms bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Function rooms are prepared, maintained and cleared Able to set up functions’ rooms Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Functions rooms are prepared according to the requirements of business Conference breaks are served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times Skills: Excellent customer service skills. Commercial awareness. Flexibility. Good interpersonal skills. Communication skills. Problem-solving skills. Organisational skills. Teamwork skills.
About Heard Heard is a new smashed burger concept from two Michelin-starred chef Jordan Bailey, created to take an everyday classic and make it exceptional. After years in fine dining, Jordan brings chef-level skill, bold flavour, and premium ingredients to smash burgers - served fast and without compromise. Following a year touring the UK’s biggest events, Heard has landed in Borough with its first restaurant, pairing signature burgers and beef salt fries with low-intervention wines and local craft beers. Heard is on a mission to redefine fast-casual dining. Role Overview As Assistant manager, you’ll be the right hand of the general manager- leading the team, ensuring exceptional guest experiences, and driving performance across service, operations and financials. You’ll set the tone for energy, quality, and culture every shift, working closely with central teams to bring the Heard vision to life. Key Responsibilities Lead the team to consistently deliver high-energy, high-quality service with speed, warmth, and precision. Build, coach and retain a high-performing team who embody Heard’s values. Own daily briefings and ensure everyone is aligned on service standards, product knowledge, and goals. Create a welcoming, professional environment where guests and staff feel genuinely cared for. Collaborate with the culinary, ops and marketing teams to improve performance, guest experience, and site-level execution. What You’ll Bring Proven experience Excellent leadership and coaching skills - you know how to get the best out of a team. Strong proven understanding of hospitality operations - confident with P&L, stock, scheduling, and compliance. Calm under pressure, solutions-focused, and obsessed with delivering great What We Offer £40,000 - 45,000 per annum including service charge (DOE) 5.6 weeks paid holiday (inclusive of public holidays) Free meals during shifts Staff discounts and socials Direct involvement in shaping one of London’s most exciting food brands Ongoing training and internal progression opportunities Why Work With Us Career Progression - Clear pathways and internal promotion opportunities Competitive Compensation - Competitive pay and transparent tronc Work-Life Balance - Respectful rota planning and fair scheduling Development Opportunities - Ongoing learning and leadership exposure Inclusive Culture - Diverse, welcoming, and people-first environment
This is for a project-based Operations Manager as it's only for the rest of the ice cream season (until the end of September/early October). I am after someone with a positive attitude and proactive approach who can: • Manage the team - roster and any issues they have, that they maintain the standards we've set for them, • Ensure orders are placed for the likes of serviettes, spoons, ice cream etc, • Manage the relationships with the different locations we are at, • Create quotes for any events we get enquiries for, • Manage the logistics of these events (transport/orders etc), • Assist with adhoc tasks required for the business, • Outreach to brands/locations etc for us to be at/collaborate with, • Manage the calendar of events
Job Opening: Karaoke Box: Bar-Supervisor, Bartender. Location: 12 Smithfield Street, EC1A 9LA About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team as a Karaoke Bar Supervisor. Responsibilities: • Oversee daily operations of the karaoke bar, ensuring a smooth and enjoyable experience for guests., • Manage staff schedules, training, and performance evaluations., • Coordinate and host karaoke events, encouraging participation and maintaining a lively atmosphere., • Makinging Coctails, and training staff where nesesalry., • Handle customer inquiries, feedback, and complaints with professionalism and courtesy., • Maintain inventory and order supplies as needed., • Ensure compliance with health and safety regulations., • Collaborate with management to develop promotional strategies and special events. Qualifications: • Previous experience in hospitality or entertainment management preferred., • Excellent leadership and interpersonal skills., • Strong organizational and multitasking abilities., • Passion for music and a knack for creating fun, engaging environments., • Be positive and have an approachable manner, • Ability to work flexible hours, including nights and weekends., • Proficient in basic computer applications and POS systems. What We Offer: • Competitive salary and performance service charge, • A dynamic and supportive work environment., • Opportunities for career growth and development., • Discounts on food, drinks, and private karaoke rooms, 50%off., • Company pension, • Christmas parties, • A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for our Karaoke Bar Supervisor role, or message us in the chat. We can’t wait to hear from you! Join us at Karaoke Box Smithfield and help us make every night sing! Experience is required but full training will be provided! 18+ and a advanced English is a must! Please bear in mind we do evening shifts between 6PM-3AM, and sometimes morning, flexibility in requred.
Our Management Team is searching for a competent and cheerful hospitality professional, committed and ready to help lead the team on the floor! Our mission is to deliver the best Polish food and drink in the UK, in an energetic and contemporary atmosphere with FANTASTIC service! Your job as Shift Supervisor is to lead the team on the floor and organise them in accordance with our procedures to achieve an efficient and smooth operation. We are getting busier and the team is growing, so there is a spot for every talent level and anyone with skill and ambition. If you believe friendly, professional service can be delivered by a team that is having fun at the same time, you are definitely a Mamuśka! candidate. If your idea is to get a job with fancy title, work less, take on less responsibility and make more because you are entitled to it, swipe left. Hope to see serious candidates with a great work ethic and a true love of people, as well as a love of hospitality, very soon!
Ciao! Are you an experienced manager with a passion for pizza and hospitality? Do you have a strong background in leading teams and ensuring exceptional customer experiences? If so, we want you to lead the way as we expand our pizzerias from Brighton to London! About Us Fatto a Mano is a rapidly growing business, known for serving some of the best Neapolitan pizza in the UK. We use traditional Neapolitan methods to create pizza that people rave about, and we’re passionate about delivering a warm, welcoming experience to every customer. What We’re Looking For Proven Leadership Experience: You’ll have significant experience in a managerial role, ideally within the pizza or hospitality world. Whether you’ve managed a restaurant, a pizzeria, or a busy hospitality team, we want someone who can lead with confidence and passion. Operational Excellence: Strong organizational skills and the ability to manage daily operations while maintaining high standards of service and product quality. Team Development: You’ll be responsible for inspiring, training, and developing our team, ensuring everyone delivers an outstanding customer experience. Charisma & Communication: As a manager, you’ll be the face of the restaurant and need to build strong relationships with both staff and customers. A positive, engaging attitude is a must. Experience with Service & Sales: A strong understanding of hospitality operations, customer service, and sales strategies is essential for success in this role. What We Offer Career Growth: As a rapidly expanding business, there are huge opportunities for career progression. We want you to grow with us and take on even more leadership responsibilities as we continue to expand. Training & Development: External chef masterclass training and an internal management training program to help you build and refine your skills. Perks: Free staff food and drinks, a company discount card, and annual team parties (with a recovery day off afterwards!). Generous Tips: 100% of cash & card tips go directly to the team. Other Benefits: Casual dress code, company events, pension plan, and discounted/free food. Why Join Us? At Fatto a Mano, we’re focused on making the best pizza and delivering outstanding customer experiences. We’re looking for a passionate and driven Floor Manager who can help lead our team to success and ensure we provide the best possible experience to every customer. If you’re looking for a leadership role in a growing business with plenty of room for development, this is the perfect opportunity for you! Ready to take charge and make your mark? Apply now and join Fatto a Mano as we grow!
La Nonna is seeking a highly motivated and experienced Assistant Manager to join our team in London! If you have a proven track record in delivering exceptional guest experiences and a genuine interest in the art of crafted pasta, we encourage you to explore this exciting opportunity. At La Nonna, every day brings a new experience. As our Assistant Manager, you will work closely with the Manager in overseeing all facets of our London venue. This includes the direction and coordination of daily operations, financial oversight, ensuring adherence to building regulations, and playing a key role in our People & Culture initiatives. Your responsibilities will also encompass: • Providing strong leadership and support to the Manager., • Managing staff rotas and collaborating with Business Development on scheduling for both regular service and corporate events., • Implementing operational strategies aimed at maximizing guest satisfaction, with a focus on achieving a five-star entertainment experience and driving positive social media engagement., • Taking ownership of health and safety standards, ensuring compliance, delivering training, conducting risk assessments, and serving as a primary first aider during your shifts., • Partnering with our People and Culture team on all aspects of the employee journey, fostering positive employee relations, and supporting team development to enhance our venue's culture., • Managing procurement processes, building strong relationships with our suppliers and contractors, and overseeing stock control., • Continuously seeking opportunities for improvement across all areas of the business, including people management, financial performance, health and safety protocols, and service excellence. We are looking for a passionate individual who is ready to take on a rewarding challenge and contribute to the success of La Nonna.
Job Title: Restaurant Supervisor Location: Paesan Restaurant, Crouch End - London Wage: £14 About Us: Paesan Restaurant is a beloved eatery in the heart of Crouch End, known for its authentic Italian cuisine, warm atmosphere, and exceptional service. We pride ourselves on creating memorable dining experiences for our guests, whether they are joining us for a casual lunch, a family dinner, or a special celebration. Position Overview: We are seeking a dynamic and dedicated supervisor to join our team. The ideal candidate will have a passion for the hospitality industry, excellent leadership skills, and a strong commitment to providing outstanding customer service. As the supervisor, you will work closely with the Assistant General Manager and General Manager to ensure the smooth operation of the restaurant, maintain high standards of food quality and service, and foster a positive work environment for our team. Key Responsibilities: Assist the General Manager in overseeing daily operations of the restaurant Supervise and support staff to ensure high levels of performance and customer satisfaction Handle customer inquiries, complaints, and feedback with professionalism and efficiency Ensure compliance with health and safety regulations and food hygiene standards Contribute to marketing and promotional activities to enhance the restaurant's visibility and attract new customers Requirements: Proven experience in a supervisory or management role within the hospitality industry Strong leadership and interpersonal skills Excellent communication and organisational abilities Ability to work under pressure and handle multiple tasks simultaneously Flexibility to work evenings, weekends, and holidays as required Knowledge of Italian cuisine and culture is a plus What We Offer: Competitive wage of £13 per hour plus service charge, of at least £2 per hour. Opportunity to work in a vibrant and supportive environment. Professional development and growth opportunities. Staff discounts on food and beverages. A chance to be part of a passionate team dedicated to delivering exceptional dining experiences. Join us at Paesan Restaurant and help us continue to bring the best of Italian cuisine and hospitality to Crouch End!
Are you passionate about hospitality, full of positive energy, and eager to deliver outstanding guest experiences? Popina Restaurant and Eatery is looking for a dedicated Supervisor to support the management team in ensuring smooth day-to-day operations and exceptional service on the floor. What You’ll Do: • Support the General Manager and Assistant Manager in daily operations., • Lead by example during service, maintaining a strong presence on the floor., • Motivate and guide the FOH team to deliver consistent, high-quality service., • Handle customer interactions with professionalism and warmth., • Help uphold service standards, assist with training new staff, and foster a supportive team culture., • Troubleshoot day-to-day issues with a calm and solutions-focused approach., • Friendly, service-driven, and confident in guest-facing roles., • A strong communicator with natural leadership skills., • Energetic, positive, and able to boost team morale., • Calm under pressure and effective in a busy, fast-paced environment., • Starting pay: £13.50/hour (with a 3-month probation period)., • Performance-based increase to £14.50/hour after probation., • A vibrant, creative, and team-focused workplace.
We are seeking a reliable, hands-on Cleaning Team Leader to manage and support a team of professional cleaners across multiple sites. You will be responsible for overseeing daily operations, ensuring cleaning standards are consistently met, and acting as the main point of contact between the cleaning team and management. Key Responsibilities: Supervise a team of cleaners to deliver high standards across all sites Perform regular inspections to ensure all work meets Hygiene Squad’s quality standards Assist in onboarding, training, and mentoring new team members Maintain cleaning schedules, assign tasks, and manage shift rotas Ensure all Health & Safety, COSHH, and safeguarding policies are followed Provide on-site support for deep cleans, emergency cleans, or cover shifts if needed Report any staff issues, damages, or client concerns promptly Ensure adequate supplies and stock are available at each location Liaise with clients or property managers when necessary to handle requests or feedback professionally Requirements: Previous cleaning experience (2+ years preferred) Experience in a supervisory or team leader role Ability to lead by example with a strong work ethic and attention to detail Excellent communication and organisational skills Flexible, reliable, and punctual Basic knowledge of Health & Safety procedures and COSHH DBS clearance (or willingness to undergo a check) Desirable: Experience with commercial, school, or Airbnb cleaning Basic IT skills (for logging reports, using scheduling apps, or WhatsApp communication) What We Offer: Competitive pay with performance-based bonuses Opportunities for progression into management roles Supportive team environment Ongoing training and development Uniform and eco-friendly products provided