52 Best visitor services assistant Jobs in London (February 2025)

Here at PRS Recruitment, we are looking for a Receptionist who have experience using PMS Systems (Property management system) for our client based in Euston. The role: 5 days over 7 and hours either 7am to 15:30pm or 14:30pm to 23:00pm,fixed rota. Must be flexible with weekends. £13.85 per hour, hourly contract so any additional hours are paid. Key Responsibilities: - Maintaining a positive culture throughout the department - Maintaining the highest level of service to consistently exceed guest expectations - Warmly welcoming all visitors and guests - Ensure eye contact and a smile at all times. - Ensuring everyone is aware of forthcoming daily events being held in the venue - Dealing with visitor enquiries/requests. - Assisting in handling visitor passes and directing visitors as appropriate - Issue day passes, Members passes and Gym passes - Answering all calls within 3 rings and attending to voicemails as soon as possible - Receiving and transferring telephone calls (internal).

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Senior Administrator Salary: £32,000 - £35,000 per annum Location: Milverdene Limited NW9 8TR Employment Type: Permanent Probation Period: 3 Months Hours of work: Monday to Friday Milverdene Limited are a long-established property maintenance company, providing both commercial and domestic heating, electrical, repairs and installation services. Our customers include Housing Associations, private Landlords and private Customers. Our philosophy is simple; dedicated to service excellence to our customers. The quality and traceability of service is of paramount importance to enable us to consistently deliver superior service to our customers. The Role The Senior Office Administrator is a key role responsible for overseeing and supporting the office functions. This position will ensure that office operations run smoothly, efficiently, and are aligned with company policies. The Senior Office Administrator will handle various administrative tasks, primarily within the office but not always exclusively. Core Responsibilities: Office Operations Management: Oversee the day-to-day office administration, ensuring smooth office operations. Ensure the office environment is clean, safe, and well-equipped with necessary supplies. Manage administration and other ad hoc tasks Administrative Support: Provide high-level administrative support to senior executives and department heads. Emails Word documents Excel documents and develop a strong understanding of our IT system and support in the Phase 2 development of the system. Prepare reports, presentations, and other documents as required. Potentially Organise company events, meetings, and conferences, including Toolbox Talks. Team Leadership and Supervision: Supervise, train, and mentor junior administrative staff as appropriate. Delegate tasks to administrative team members and ensure deadlines are met. Communication and Coordination: Act as the point of contact for internal and external stakeholders. Ensure smooth communication across departments and facilitate problem-solving when needed. Maintain a professional and welcoming office environment, addressing visitors and clients as necessary. Records and Documentation: Maintain and update office records, files, and databases, ensuring confidentiality and accuracy. Handle confidential documents, correspondence, and communication in compliance with company policies. Prepare and process reports for management, including office expenses, and employee performance. Support Process Improvement: Support implementation of best practices and process improvements to streamline office operations. Suggest improvements to enhance productivity, employee satisfaction, and the overall office environment. Compliance and Legal Support: Ensure the office complies with all relevant health and safety regulations Potentially Assist with handling compliance-related tasks such as insurance, HR documentation, Recruiting and other legal paperwork. Skills Required: · Strong organisational and multitasking abilities. · Excellent communication and interpersonal skills. · Proficiency in office software (e.g., Microsoft Office Suite). · Experience with office management systems and procedures. · Knowledge of office equipment. · Strong problem-solving and decision-making skills. Qualifications: Education: Diploma of Higher Education (preferred), Office Management, or a related field Experience: At least 5-7 years of experience in office administration or a similar role, with at least 2-3 years in a senior or supervisory capacity.

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Hampstead MedSpa

Receptionist & Spa Coordinator (Freelance / Zero-Contract)

Professional and Enthusiastic Receptionist & Spa Coordinator at Hampstead MedSpa Are you a highly organised, professional, and personable individual with a passion for client service? Hampstead MedSpa, located in the heart of North London, is seeking a Receptionist & Spa Coordinator to join our growing team. If you thrive in a dynamic environment and love the beauty and wellness industry, this is your chance to shine in a luxurious, state-of-the-art MedSpa setting. This is a zero-contract, freelance position, offering flexibility and the opportunity to shape your schedule while contributing to a thriving MedSpa environment. Plus, enjoy a commission-based incentive scheme for exceeding sales thresholds and achieving targets. Key Responsibilities, as the face of Hampstead MedSpa, you will: - Create a Memorable First Impression: Greet clients warmly, ensuring they feel welcomed and valued from the moment they arrive until their departure. - Manage Bookings & Schedules: Coordinate appointments for treatments such as injectables, body therapies, skincare, hair services, and nails, ensuring smooth operations. - Support Professionals: Liaise with our talented team of nurses, beauticians, laser specialists, and therapists to optimise schedules and room usage. - Handle Inquiries: Respond to client questions and requests via phone, email, and social media with professionalism and efficiency. - Ensure Satisfaction: Act as the point of contact for feedback and client concerns, ensuring all issues are resolved promptly and effectively. - Maintain a Polished Reception Area: Keep the reception area clean, organised, and inviting for clients and visitors. - Perform Administrative Duties: Process payments, issue invoices, and manage booking software with accuracy and attention to detail. - Promote Services: Upsell treatments and products where appropriate, providing clients with tailored recommendations. - Assist with Marketing Efforts: Collaborate with the management team to coordinate social media posts and campaigns to promote services and grow the business. What We Offer At Hampstead MedSpa, we value our team and offer: - Flexibility: This zero-contract, freelance role allows you to shape your schedule to fit your lifestyle while supporting a growing MedSpa business. - Commission-Based Incentives: Earn a commission for exceeding sales targets, with opportunities to increase your earnings as you help the business grow. - A Luxurious Workplace: Work in a stunning, modern MedSpa environment with premium facilities and a supportive, collaborative team. What We’re Looking For We are looking for someone with: - Experience: Previous experience as a receptionist or spa coordinator is highly desirable, especially in the beauty or wellness industry. - Excellent Communication Skills: A warm, friendly demeanor paired with outstanding organisational and multitasking abilities. - Technical Proficiency: Familiarity with booking software, Microsoft Office tools, and social media platforms. - Professionalism: A polished appearance and a calm, confident presence, even in a fast-paced environment. - Client-Focused Attitude: A proactive, problem-solving mindset and a dedication to ensuring every client leaves satisfied. - Passion for the Industry: An interest in beauty, aesthetics, and wellness is a strong plus. Join our team at Hampstead MedSpa and help us create a world-class experience for our clients while advancing your career in a supportive and luxurious environment. Apply now to become part of our journey to excellence!

About Us: The Golden Anchor is a well-loved gastro pub located in the heart of Nunhead, blending the warm, vibrant flavors of the Caribbean with classic British pub culture. We pride ourselves on delivering exceptional food and drink in a welcoming, community-focused atmosphere. Our rich heritage and connection to Caribbean traditions make us a unique spot for both locals and visitors, offering a dynamic and lively environment. Role Overview: We are seeking enthusiastic and personable Front of House Team Members to join our Golden Anchor family. As a key representative of our pub, you will be the first point of contact for our guests, ensuring they feel welcomed and looked after from the moment they walk in. If you have a passion for great food, drinks, and service with a Caribbean twist, this is the role for you! Key Responsibilities: • Customer Service: Greet guests with a warm and friendly demeanor, ensuring they feel at home. • Taking Orders: Efficiently take food and drink orders, providing recommendations and insights into our Caribbean-inspired menu. • Service Excellence: Deliver food and drinks to tables, ensuring the highest standards of service at all times. • Bar Support: Assist behind the bar as needed, serving drinks and engaging with customers in a lively and professional manner. • Maintain Cleanliness: Ensure the front of house area is always clean, tidy, and welcoming for guests. • Problem Solving: Address customer queries and issues promptly, ensuring satisfaction and a memorable experience. • Teamwork: Work closely with the kitchen and bar staff to ensure smooth operation and communication across all areas of service. • Knowledge Sharing: Stay informed about the pub’s menu, including Caribbean-inspired dishes and drinks, to confidently recommend and explain options to guests. What We’re Looking For: • Previous experience in a similar role (pubs, restaurants, or bars) is preferred but not essential. • A friendly, outgoing personality with strong communication skills. • Ability to work well under pressure in a fast-paced environment. • A passion for Caribbean culture, cuisine, and providing excellent customer service. • Strong teamwork skills and the willingness to support colleagues across all areas of the pub. • Flexibility to work evenings, weekends, and public holidays as needed. What We Offer: • A fun, dynamic, and inclusive work environment in a beloved local pub. • Opportunities for growth and development within the team. • Competitive pay and tips. • Staff discounts on food and drink. • Being part of a pub with a rich Caribbean heritage and a great local community. - None contributory pension scheme. If you’re excited about creating memorable experiences for our guests and working in a pub that brings Caribbean warmth and flavor to Nunhead, we’d love to hear from you! The Golden Anchor 23 Evelina Rd, Nunhead, London SE15 2DX

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