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A welcoming primary school is seeking a reliable and practical Caretaker to help keep its buildings and grounds safe, secure and well maintained. \n This varied role involves opening and securing the premises, carrying out basic maintenance and checks, and helping ensure the school is clean, safe and ready for pupils and staff. \n Key responsibilities \n\n • Open and secure the school site in line with agreed procedures.\n, • Carry out routine checks of the buildings, grounds and equipment.\n, • Complete basic maintenance and minor repairs, reporting issues that need specialist attention.\n, • Help keep the site clean, tidy and free from hazards.\n, • Monitor access to the premises and follow visitor and security procedures.\n, • Support deliveries, room set-ups and school events as required.\n, • Report health and safety concerns promptly.\n, • Follow safeguarding, health and safety and site security procedures.\n\n About you \n You’ll be dependable, hands-on and able to take pride in maintaining a safe school environment. You’ll have: \n\n • Practical maintenance skills and a flexible approach to day-to-day tasks.\n, • The ability to work independently and prioritise tasks.\n, • Good communication skills and a helpful manner with pupils, staff and visitors.\n, • An understanding of health and safety, or a willingness to complete relevant training.\n, • A commitment to safeguarding and keeping children safe.\n\n An enhanced DBS check and satisfactory references will be required. \n INDEDU

UK Driving Licence required. \n An SIA licence is desirable however not mandatory. \n \n Hours: 4 on 4 off (18:00-06:00) \n Salary: £30,000 per annum or £14.99 per hour \n Location: Shoreditch (E2) (nearest tube station is Hoxton or Shoreditch High Street) \n \n We are currently recruiting for a new Night Concierges to become a part of the team at a stunning site in Shoreditch (E2), with 119 exclusive apartments. The concierge is the first point of contact for all residents, visitors, and contractors. They must be professional in manner and appearance at all times and available to assist residents, visitors and contractors with any enquiries they may have in a positive, solution-oriented way. \n \n Exceptional customer service skills with excellent attention to detail with an uncompromising outlook to maintaining the highest standards is a must. Outstanding communication skills, both written and verbal. Confident and dynamic speaker, able to communicate and interact effectively with residents and others. Enthusiastic, proactive and positive personality with ability to build trusting relationships with residents, colleagues and others. \n \n We will require 2 years' minimum of residential concierge experience at a luxury establishment. \n \n Main duties and responsibilities: \n\n • To meet and greet all residents, visitors, contractors in a courteous and professional manner at all times;\n, • To act as the first point of call of all incoming telephone, intercom, email and face-to-face enquiries, responding to queries efficiently and positively;\n, • To receive and log parcels and packages on behalf of residents;\n, • To hand over parcels, packages, keys (and other logged items) to residents when they come to collect from the reception (asking for ID where resident unknown or for written authority from resident if third party is coming to collect item on their behalf);\n, • To log all resident written instructions under relevant apartment number on the concierge database;\n, • To request all verbal instructions from residents to be made in writing (email) and logged under appropriate apartment number on the database and filed in appropriate apartment folder on Outlook;\n, • To ensure all new residents register with the concierge team, providing names and contact details of all those living in the apartment for entry on the concierge database;\n, • To enter new resident (tenant) details on the database under relevant apartment number profile. Email new resident(s) their database login details and Welcome Letter outlining site procedures and services;\n, • To programme door entry fobs, key cards and enter telephone number on door entry intercom panels (where applicable);\n, • To forward any resident complaints, breach of leases (i.e. subletting, loud noises, pets) to the Building Manager;\n, • To assist with arranging apartment access for PMM contractors (HIU, Sprinkler Head, Window Cleaning etc.);\n, • To perform end of shift parcel and key audits. Resolving any discrepancies before the end of your shift;\n, • To perform weekly fire alarm, lift alarm and other regulatory tests and inspections. Report any issues to the Building Manager and log/file records for inspection purposes;\n, • To be familiar with the site fire activation and evacuation procedures and evacuation points;\n, • To ensure the effective communication of site issues and events to colleagues (and temporary staff) by producing/updating the Handover Notes & Instructions at the end of your shift;\n, • To perform frequent site inspections and patrols reporting any issues found and taking a proactive and solution orientated approach to temporarily fixing any of issues that may pose a health and safety risk to residents and others.\n\n \n General: \n\n • To comply with company email, telephone and internet policy and procedures;\n, • To adhere to company dress/uniform code/policy, to be smart and tidy at all times while on duty;\n, • To comply with all health & safety and personal protective equipment requirements of the site;\n, • Under no circumstances is alcoholic drink to be consumed during your working shift. This includes any lunch time or break period. In addition, smoking is not permitted in the building and anywhere else in the development except of the designated areas.\n, • Health and Safety is of paramount importance. Do not take risks. You must never put yourself, a colleague, contractor, resident or visitor in a dangerous position. All areas of risk must be labelled, sealed off and suitable warnings put up. All incidents should be reported to the Building Manager (PMM) and your Account Manager.\n, • If contractors attend site and you are unhappy with the manner in which they are working and believe it presents a hazard then they must be politely told to stop work and you must inform the Building/Property Manager;\n, • To complete any other requests as directed by Account Manager or Managing Agent.\n\n \n \n \n \n If this position is of interest to you, please send your CV across. \n \n Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.

Within the position of Property Experience Lead, your role is to support the client operation, proactively anticipating the customer needs at all stages of their journey, whilst in turn understanding the added value you can bring to both the client organisation and ISS Livv. You will take ownership for the safe and efficient operating of the client portfolio, working as an ambassador for both our client and ISS, to blend seamlessly within the client organisation, ensuring world-class front of house and property management in line with the ISS Livv Strategy and our clients brand values. \n \n Key Responsibilities & Tasks \n • To ensure that all client, tenant & visitor requests are efficiently fulfilled and exceed expectations. \n • Providing a world class property experience, to include proactively owning all elements of the service – concierge, helpdesk, front of house, security, events management, mail and logistics ,supplier management and liaison and workplace support (wherever any of these elements apply). \n • To be flexible and manage own time efficiently throughout the day according to the diary, schedule and operational needs. \n • To proactively operate, represent and showcase ISS Livv products and services under our integrated approach to demonstrate service excellence. \n • To build a core understanding of the client property and provide daily support to cover variety of tasks within the property. \n • To raise maintenance jobs in the system and follow-up until completion. \n • To show responsibility for personal health and safety, and that of others in the conduct of the job in line with ISS Livv and Legal requirement. \n • To work as part of the Front of House with Security, ensuring highest levels of service, and a one team approach. \n \n About You: \n • Relevant corporate/hospitality/concierge customer service experience \n • Ideally have experience working with systems (e.g. MS Office) \n • Front of House and Security/concierge experience \n • Strong Knowledge of central London, and local area and surroundings \n • Highly flexible and able to adapt in an ever-changing environment \n • Excellent communication skills \n • Good time management \n • Excellent customer service skills \n • Ability to work on own initiative and as part of a team \n • Creative with an ability to spot opportunities for service improvement \n • Motivated, committed and flexible \n • Health & Safety understanding \n • Experience in FM (desirable) \n • Dealing with Contractors \n • Raising Work Orders/Service Desk Tickets (desirable)

DAY DOORPERSON \n\n • Rendall & Rittner • £27,000 - £28,000 • Centre Point - WC1A 1DB • 4 Days on, 4 Days off, 0700 - 1900\n\n DEVELOPMENT DETAILS \n Step into a landmark luxury residence in the heart of the West End, where panoramic city views meet five-star amenities. You’ll be part of a polished front-of-house team supporting residents who enjoy a 24-hour concierge, pool, spa, gym, sauna, cinema and a private lounge. With Soho and Covent Garden moments away and immediate access to Tottenham Court Road station, the environment is fast-paced, cosmopolitan and service-led—ideal for someone who thrives in a high-profile, hospitality-style setting. \n ROLE EXPECTATIONS \n You will be the welcoming face of the development each day, setting the tone with impeccable service, smart appearance and calm professionalism. You’ll manage the lobby, assist residents and guests, coordinate deliveries and contractors, and keep a close eye on safety, access and standards throughout your shift. \n WHAT SUCCESS LOOKS LIKE \n\n • Residents and guests feel warmly welcomed, recognised and supported from the moment they arrive.\n, • The lobby and entrances are immaculate, orderly and always guest-ready throughout the day.\n, • Deliveries, keys and access are controlled with flawless record-keeping and zero missed items.\n, • Issues are spotted early and resolved quickly, with clear, timely communication to residents and the management team.\n, • Building procedures are followed precisely, including security checks and incident reporting.\n, • Positive feedback is consistently received from residents, visitors and colleagues.\n\n HOW YOU'LL SPEND MOST OF YOUR TIME \n\n • Greeting residents and guests, managing arrivals and departures, and offering local knowledge and directions.\n, • Handling parcels, keys and post, maintaining accurate logs and ensuring secure storage and handover.\n, • Monitoring access control and CCTV, conducting regular patrols and safety checks, and reporting any concerns.\n, • Coordinating contractors and visitor access in line with site procedures and permits.\n, • Keeping the lobby and front-of-house areas pristine, adjusting presentation throughout the day.\n, • Supporting concierge services, amenity bookings and communications with the on-site management team.\n\n WHO THIS ROLE IS FOR \n\n • You’re a people person with a warm, polished manner and a pride in delivering premium service.\n, • You stay calm, discreet and solutions-focused, even during busy periods.\n, • You have high personal standards for appearance, punctuality and attention to detail.\n, • You’re comfortable on your feet and enjoy a visible, guest-facing role in a vibrant city location.\n\n EXPERIENCE THAT HELPS \n\n • Front-of-house experience in luxury residential, hotel or corporate environments.\n, • Familiarity with access control, CCTV or building safety procedures.\n, • Experience managing deliveries, keys and contractor access.\n, • Confidence using concierge or property management systems and email for clear communication.\n\n WHAT WE OFFER \n\n • 16 days holiday plus bank holidays\n, • Enrolment into the Rendall & Rittner pension scheme\n, • Employee assistance programme supporting family, health, money and work\n, • Employee referral scheme\n, • Team uniform* subject to development\n, • Fully funded training and development opportunities\n, • Access to discounts across travel, retail, fitness and entertainment\n\n ABOUT RENDALL & RITTNER \n Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. \n We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on your front-of-house service, security awareness, problem-solving and communication in real scenarios\n\n We aim to complete the process within two to three weeks and communicate clearly throughout. \n INTERESTED? \n Apply with your CV. \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. \n Appointment is subject to a valid DBS check.

Summary \n The National Trust's commitment is "For everyone, for ever." Bringing that promise to life starts with the people that work here. It means building teams with a diverse range of backgrounds, cultures and experiences. It means creating an inclusive environment where everyone can thrive. \n Our roles are open to all. However, we particularly welcome applications from people from ethnically diverse communities because they are underrepresented at the Trust. \n We're looking for a Garden & Landscape Manager to lead the care, development and long-term management of the gardens, landscapes and meadows across the Ham House Property Group. Based at Ham House and Garden, you'll oversee a diverse portfolio that includes historic gardens, designed landscapes and nationally significant meadows, balancing conservation, nature recovery, horticultural excellence and outstanding visitor experiences. \n If you’d like an informal conversation about this role before applying, please email .uk. \n Salary circa £46,000 depending on knowledge, skills and experience. \n Please note, the advertised salary is inclusive of the Outer London Weighting Allowance, currently £3,315 per annum. \n What it's like to work here \n Reporting to the General Manager, you'll lead a talented team of gardeners and volunteers and play a key role within a supportive and ambitious Property Leadership Team. You'll have the opportunity to shape the future of our gardens and landscapes, influencing how they are cared for, developed and enjoyed by everyone who visits. You'll work across the diverse Ham House Property Group, which also includes, Fenton House, 2 Willow Road, Carlyle's House, The Red House, and the Ham and Petersham Meadows. Together, these places offer a unique mix of historic gardens, designed landscapes, urban green spaces and conservation challenges, creating a varied and rewarding role. \n This role will include occasional weekend working to support operational priorities, events and leadership cover. \n As a senior leader, you'll also play an active role in the wider operation of the property group, undertaking duty management responsibilities and supporting the visitor offer as required. \n What you'll be doing \n As Garden & Landscape Manager, you'll lead the management and development of historically significant gardens and landscapes, balancing horticultural excellence, conservation priorities and an outstanding visitor experience. You'll lead staff, volunteers and trainees, setting clear objectives while creating opportunities for learning, development and collaboration. \n As part of the Property Leadership Team, you'll help shape the future of the property group and deliver our People and Place Plan. You'll oversee the planning, day-to-day management and long-term development of the gardens and wider landscape, including environmental and conservation projects, budgets and resources. \n Working closely with colleagues across the property group and wider Trust, you'll share skills and expertise to support the Trust's strategy. A key priority will be ensuring everyone feels welcome, improving access and engagement, and helping visitors connect with the stories, heritage and wildlife that make these places special. \n Who we're looking for \n\n • demonstrable experience of leading, developing and motivating a medium to large team of staff, volunteers and trainees, including managing and developing teams across multiple sites.\n, • proven horticultural expertise, including plant knowledge, plant health management and sustainable horticultural practice, with the ability to apply this knowledge to the management and development of gardens and landscapes.\n, • confidence and experience in managing budgets, financial resources and income-generating opportunities to support operational and strategic objectives.\n, • experience of working collaboratively with volunteers, communities, contractors, partners and specialist stakeholders to deliver shared outcomes.\n, • ability to communicate effectively at all levels, including influencing, presenting and building strong working relationships across diverse teams and organisations.\n, • demonstrable experience of managing operational risk, health and safety requirements and compliance obligations within a horticultural, landscape or visitor-facing environment.\n, • experience of contributing to strategic planning and working as part of a senior leadership team to deliver organisational objectives.\n, • experience of leading teams through change or development projects.\n\n The package \n The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. \n -Substantial pension scheme of up to 10% basic salary \n -Free entry to National Trust places for you, a guest and your children (under 18) \n -Rental deposit loan scheme \n -Season ticket loan \n -EV car lease scheme (for roles that meet the salary criteria) \n -Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts \n -Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. \n -Flexible working whenever possible \n -Employee assistance programme \n -Free parking at most Trust places \n Click here to find out more about the benefits we offer to support you.

Programme & Events Manager (Part-Time) 📍 Ilford, Essex ⏰ 21 Hours per Week 💼 Permanent Position Are you a creative and organised events manager with a passion for community engagement, cultural programming, and delivering memorable visitor experiences? We are seeking a Programme & Events Manager to join a prestigious historic venue and gardens in Ilford. This is an exciting opportunity to lead the development and delivery of a diverse programme of events, activities, exhibitions and community initiatives within a unique heritage setting. The Role As Programme & Events Manager, you will be responsible for creating and delivering a year-round programme that attracts visitors, engages local communities and supports the continued success of this well-loved destination. Working closely with stakeholders, partners, volunteers and suppliers, you will ensure all events are planned and delivered to the highest standards, whilst remaining commercially viable and aligned with the venue's objectives. Key Responsibilities Develop, manage and deliver a varied programme of events, exhibitions, workshops and community activities. Identify opportunities to increase visitor engagement and generate revenue. Build and maintain strong relationships with local organisations, community groups, artists, performers and key stakeholders. Manage event logistics including planning, scheduling, budgets, suppliers and risk assessments. Coordinate marketing activity in collaboration with internal and external partners. Monitor programme performance and produce reports on attendance, feedback and outcomes. Ensure all events comply with relevant health and safety requirements. Support volunteer engagement and community participation initiatives. About You To be successful in this role, you will have: Previous experience managing events, programmes or community engagement activities. Strong project management and organisational skills. Experience managing budgets and coordinating multiple projects simultaneously. Excellent communication and stakeholder management abilities. A proactive, creative and hands-on approach. An understanding of heritage, cultural, community or visitor attractions would be advantageous. Social Media experience is key! The ability to work flexibly, including occasional evenings and weekends when required. What's on Offer Permanent part-time position (21 hours per week). Opportunity to make a real impact within a respected community-focused organisation. Diverse and rewarding role in a unique heritage environment. Supportive and collwaborative working culture. If you are passionate about creating engaging experiences and bringing communities together through inspiring programmes and events, we'd love to hear from you. Apply today to find out more about this exciting opportunity

We're looking for a highly organised and proactive HR & Office Administrator to play a key role in creating a positive employee and visitor experience. This is a varied position that combines office coordination, HR administration, onboarding support, learning and development administration, and executive support. You'll be the face of the office, ensuring the workplace runs smoothly while supporting colleagues throughout the employee lifecycle. What you'll be doing Acting as the first point of contact for visitors, colleagues and external suppliers Managing reception activities, meeting rooms, visitor arrangements and office facilities Coordinating office services including post, couriers, stationery, catering and travel bookings Supporting onboarding, employee lifecycle administration and HR documentation Maintaining accurate employee records and updating HR systems Assisting with payroll administration, purchase orders and general HR operations Coordinating induction programmes, training events and learning administration Providing administrative support to senior leaders and the wider People team Building strong relationships with internal teams, suppliers and service providers Identifying opportunities to improve administrative processes and employee experience What we're looking for Previous experience in an office administration, reception or customer-facing administrative role Excellent organisational skills and strong attention to detail Ability to manage multiple priorities and work independently Professional verbal and written communication skills Confidence handling confidential and sensitive information Proficiency in Microsoft 365, including Outlook, Word and Excel A welcoming, professional and customer-focused approach Strong relationship-building skills and a collaborative mindset Desirable Experience working within HR, People Operations or Learning & Development Experience using HR systems or Learning Management Systems (LMS) Knowledge of onboarding, induction or training administration Exposure to payroll, purchasing or purchase order processes Experience supporting senior leaders or executive teams First Aid, Fire Marshal or Health & Safety training Why join us? This is an excellent opportunity to join a collaborative People team in a varied role where you'll have a direct impact on both employee experience and the smooth running of the office. No two days are the same, making it ideal for someone who enjoys variety, organisation and helping others succeed

Reception Coordinator Location: London Salary: £40,000-£50,000 Hours: 7:00am-4:00pm Working Pattern: Fully office-based We are looking for a professional, organised and proactive Reception Coordinator to oversee front of house and ensure a friendly, seamless and positive experience for employees, visitors and guests, while supporting the smooth day-to-day running of a busy London office. Key Responsibilities Manage reception, visitor arrivals, incoming calls, meeting rooms, catering and deliveries. Deliver a friendly, welcoming and seamless front-of-house experience. Maintain a professional and well-presented reception and office environment. Provide administrative support, including processing supplier invoices. Manage security access cards and respond to security issues. Coordinate facilities requests, building management and external service providers. Support health and safety procedures, including fire warden responsibilities.About You Minimum three years' reception or front-of-house experience. Excellent communication and customer service skills, with a warm, approachable manner. Strong organisational skills and the ability to manage competing priorities. Professional, proactive and confident working independently. High attention to detail and discretion when handling confidential information. Comfortable working in a fast-paced environment. Proficient in Microsoft Office, particularly Outlook, Word and Excel. Fire warden, first aid or health and safety training is advantageous

We're Hiring: Head of Operations – Soft FM 👔🏥⚡ 📍 London 💷 £90,000 – £100,000 per annum + Benefits 🕒 Full-Time | Permanent | 40 Hours per Week 🏢 Facilities Management | Soft FM | Healthcare | Operations Leadership | Contract Management We are recruiting for an experienced Head of Operations – Soft FM to lead the operational delivery of a major and complex healthcare facilities management contract in London. 🏥 This is a senior leadership opportunity for an established Facilities Management professional with significant experience managing Soft FM services, large operational teams, complex contracts and senior stakeholder relationships. 👔 The successful candidate will take overall responsibility for operational performance across multiple Soft FM service lines, ensuring consistently high standards of service delivery, compliance, commercial performance, customer satisfaction and operational excellence. 📈 The role will play a key part in shaping operational strategy, driving continuous improvement, developing high-performing teams and delivering service transformation across a complex healthcare environment. 👔 Responsibilities & Duties • 🏥 Lead the operational delivery of multiple Soft FM service lines across a large and complex healthcare environment. • 📈 Develop and implement strategic operational plans to improve service quality, efficiency, productivity and customer satisfaction. • 🎯 Take overall accountability for operational performance across the contract. • 💷 Maintain accountability for financial performance, budgets, cost control and P&L management. • 🤝 Build and maintain strong relationships with senior client stakeholders and key internal stakeholders. • 📞 Act as a senior point of escalation for operational, contractual and service-related matters. • 📋 Ensure contractual obligations, KPIs, SLAs, performance targets and service standards are consistently achieved. • 📊 Monitor operational performance and implement appropriate improvement actions where required. • 👥 Lead, manage, motivate and develop a large operational and management workforce. • 🌟 Create a high-performing, engaged and customer-focused operational culture. • 🧠 Provide strong strategic and operational leadership across all Soft FM service areas. • 🔄 Drive continuous improvement, innovation and service transformation across the contract. • 💡 Identify opportunities to improve productivity, efficiency, quality and overall service delivery. • 📈 Develop and implement initiatives designed to improve operational performance and value for money. • 🗂️ Ensure effective governance, reporting and performance management across all Soft FM services. • 📑 Review operational data, KPIs, trends and performance reports to identify risks and opportunities. • 🛡️ Ensure all services operate in accordance with relevant legislation, contractual requirements, policies and procedures. • 🦺 Promote a strong culture of Health & Safety, compliance, risk management and operational excellence. • 🏥 Maintain a strong focus on patient, staff, visitor and customer experience within the healthcare environment. • 👥 Oversee workforce planning to ensure appropriate staffing levels, skills and resource allocation. • 🎓 Lead succession planning, talent development and career progression across the operational structure. • 🔄 Provide effective leadership during organisational change, restructuring and transformation programmes. • 🤝 Support and lead employee consultation processes and TUPE activity where required. • ⚖️ Work closely with HR and management teams on employee relations, performance management and workforce matters. • 🧑‍💼 Develop strong relationships with operational managers and provide effective coaching, mentoring and leadership. • 🏢 Ensure consistent operational standards are maintained across all areas of service delivery. • 📣 Communicate operational strategy, priorities and expectations clearly throughout the management structure. • 📊 Prepare and present operational and performance reports to senior stakeholders. • 🎯 Establish clear objectives and performance expectations for operational teams. • 🔍 Identify operational risks and implement effective mitigation strategies. • 🚨 Provide strong leadership and decision-making during operational incidents, service disruption and critical issues. • 💷 Manage operational expenditure effectively while maintaining service quality and contractual performance. • 📈 Identify commercial opportunities and efficiencies that support contract performance and profitability. • 🤝 Work collaboratively with commercial, HR, finance, compliance and other support functions. • 🧩 Ensure effective integration and coordination between multiple Soft FM service lines. • 🏆 Drive a culture of accountability, ownership, customer service and continuous improvement. • 📚 Ensure operational teams are appropriately trained, competent and developed. • 📝 Maintain accurate operational records, reports and management information. • 💻 Utilise CAFM, reporting, performance management and other relevant systems effectively. • 🔐 Ensure appropriate governance and controls are in place across all operational activities. • 📌 Ensure corrective actions arising from audits, inspections, incidents and performance reviews are effectively managed. • 🌱 Promote innovation, sustainability and more efficient ways of working across service delivery. • 🛠️ Support mobilisation, transition, change and improvement programmes where required. • 🏥 Ensure service delivery supports the specific operational requirements of a complex healthcare environment. • 🛡️ Maintain a strong focus on compliance, quality, safety and business continuity. • 🛠️ Undertake other reasonable duties appropriate to the seniority and responsibilities of the role. 👤 Requirements • 👔 Significant senior operational leadership experience within Facilities Management, Soft FM, Healthcare FM or another complex multi-service environment. • 🏢 Proven experience managing large-scale Facilities Management contracts. • 🧹 Strong experience across Soft FM service delivery and operational management. • 👥 Proven track record of leading large, multi-disciplinary operational and management teams. • 🏥 Experience working within a complex healthcare, public-sector, commercial or similarly demanding environment. • 💷 Strong commercial understanding with demonstrable experience of budget management and P&L accountability. • 📊 Strong understanding of contractual performance, KPIs, SLAs, governance and performance management. • 🤝 Excellent client and stakeholder management skills. • 👔 Confidence operating with senior, executive and board-level stakeholders. • 📈 Proven experience delivering operational transformation, efficiency programmes and continuous improvement. • 🔄 Experience managing organisational change and complex operational transformation. • 👥 Experience with workforce planning, succession planning and talent development. • ⚖️ Experience managing employee relations and organisational change processes. • 🔄 Previous experience managing TUPE processes would be highly advantageous. • 🧠 Strong strategic thinking combined with excellent operational leadership capability. • 💡 Commercially focused approach with the ability to identify and deliver efficiencies. • 🎯 Strong understanding of service excellence and customer-focused operational delivery. • 📋 Excellent understanding of compliance, risk management, governance and contractual obligations. • 🗣️ Excellent verbal and written communication skills. • 🎤 Strong presentation and influencing skills, with the ability to communicate effectively at senior level. • 🤝 Exceptional relationship-building and stakeholder management capabilities. • 📊 Strong analytical and problem-solving skills with the ability to interpret operational and financial information. • 👥 Proven ability to motivate, develop and lead large teams through complex operational environments. • 🏆 Strong leadership presence with the ability to create accountability and drive high performance. • 🔐 Strong understanding of Health & Safety, compliance and risk within a Facilities Management environment. • 💻 Confident using operational, financial, reporting and performance management systems. • 📈 Evidence of delivering measurable improvements in service quality, efficiency, productivity or customer satisfaction. ⭐ Desirable Experience • 🏥 Significant previous experience within Healthcare Facilities Management. • 🧹 Extensive Soft FM operational management experience. • 👔 Previous experience as a Head of Operations, Operations Director, Regional Operations Director or equivalent senior FM leader. • 🏢 Experience managing large, complex or multi-service FM contracts. • 💷 Strong P&L and commercial management experience. • 🔄 Experience leading large-scale transformation and continuous improvement programmes. • 👥 Experience managing large workforces across multiple service lines. • 🔄 Previous experience leading TUPE transfers and organisational change programmes. • 📊 Strong experience managing contractual KPIs, SLAs and performance frameworks. • 🤝 Experience working with senior and executive-level client stakeholders. • 🛡️ Experience operating within highly regulated environments with stringent compliance requirements. • 🌱 Experience delivering sustainability, efficiency and innovation initiatives. • 🎓 Relevant professional qualifications or membership of an appropriate Facilities Management or professional body. 💼 What's On Offer • 💷 £90,000 – £100,000 per annum • 🎁 Additional benefits package • 🕒 Full-time, permanent position • ⏰ 40 hours per week • 📍 London-based senior leadership opportunity • 🏥 Senior role within a complex healthcare environment • 👔 Significant operational leadership responsibility • 🏢 Leadership of multiple Soft FM service lines • 👥 Management of a large operational and management workforce • 💷 P&L and commercial accountability • 🤝 Extensive senior stakeholder exposure • 📈 Opportunity to shape operational strategy and service performance • 🔄 Opportunity to lead continuous improvement and transformation • 🎓 Significant opportunities for leadership and professional development • 🏆 Opportunity to make a genuine impact on service quality, customer satisfaction and operational performance ⚡🏥 This is an excellent opportunity for an experienced Head of Operations, Operations Director, Regional Operations Director or senior Soft FM professional looking to take responsibility for a high-profile and complex healthcare Facilities Management environment. 👔 The successful candidate will bring strong senior operational leadership experience, excellent commercial awareness, proven Soft FM expertise and the ability to lead large teams while maintaining high standards of service delivery, compliance and customer satisfaction. 📈 This role offers the opportunity to influence operational strategy, drive service transformation, develop a high-performing workforce and work closely with senior stakeholders across a complex healthcare environment. 🏥 If you have the senior-level Soft FM, Facilities Management, operational leadership, commercial and stakeholder management experience required for this position, we would be pleased to hear from you

Department: Employment Tax Employment Type: Permanent - Full Time Location: City, London Compensation: £78,000 - £91,000 / year We are looking for an Employment Tax Senior Manager to join a growing department, working closely with the wider Tax and Legal teams. This person will deal with employment tax advice and complex compliance for a large portfolio of clients, supporting organisations across a broad range of industries. As part of a well‑established and highly regarded team, you will help clients navigate an evolving and increasingly complex regulatory landscape, balancing technical compliance with practical, commercially focused solutions. The role sits within a wider, integrated Employer Services offering, meaning you will work closely with colleagues across payroll, HR, immigration and global mobility to deliver joined‑up advice across the full employee lifecycle. This is a key role within the Employment Tax and Global Mobility department, where you will be highly client‑facing and required to deal credibly and professionally with clients and other professional advisors. As such, excellent technical skills are crucial; equally important is your ability to translate complex tax legislation into clear, practical advice for non‑specialists. You will also be required to lead a team of more junior staff, mentoring them to develop their professional skills and providing technical training where needed. The right candidate will work alongside partners to provide bespoke tax advice to clients, support our payroll specialists, and play an active role in managing client relationships, identifying opportunities and contributing to the continued growth of the team. • Advising on all aspects of employment tax including employment status, PAYE obligations, National Insurance contributions, temporary workplace relief etc., • Undertaking PAYE health checks and assisting clients with PAYE enquiries from HMRC, • Advising on completion of P11Ds, PAYE Settlement Agreements and Short Term Business Visitor reporting, • Dealing with overseas tax queries in conjunction with our international network, • Review of expatriate self-assessment tax returns and payroll computations, • Supervision of team’s work and answering their queries, • Dealing with queries from Partners and managers on a daily basis, • Providing technical support to the firm’s payroll bureau, • Understanding of monthly payroll processing, • Advising on taxation of employee share schemes including submission of in‑year notifications and end of year reporting to HMRC, • Assisting development of new business, • CTA qualified with strong employment tax experience, including PAYE, benefits and compliance, • Broad technical knowledge across employment taxes, including expatriate/global mobility, share schemes and personal taxation, • Experience dealing with HMRC enquiries and reviews, with confidence managing interactions directly, • Good understanding of payroll processes, including monthly payroll operations, • Experience working with or advising nonprofit organisations is advantageous, • Strong communication skills, with the ability to explain complex technical matters clearly to non‑specialists, • Organised, proactive and self‑motivated, with the ability to take ownership of work and drive it through to completion, • A collaborative team player, with experience supporting and working alongside colleagues at different levels #J-18808-Ljbffr

Enhesais the global compliance partner to the world’s largest businesses, bringing clarity to a regulatory and sustainability landscape that never stops changing. Our mission is to help organizations makeinformeddecisions they can defend, wherever they operate,combining deep human expertise with AIefficiency, to confidently actacross EHS, product, chemical, and corporate sustainability compliance. Businesses cometo us needing help understanding what regulators expect.We’vebuilt our services around solving that problemand work with more than half of the fortune 500, as a trusted provider of intelligence. AtEnhesa, ourteamsare guided by purpose, passion,inclusivity, anddrivingprogress. Weareunited by a belief that positive change is everyone’s responsibility. If these qualities sound like you, Enhesa could be your next career move! • A competitive salarypackage, • Flexible home-working policy and work/life balance, • Accountability and pride for your projects For more information visit: www.enhesa.com We’re looking for a hands-on Head of Growth to own and operate enhesa.com, our newly rebuilt website (built in Webflow). This is a high-ownership role at the centre of how Enhesa turns website visitors into pipeline: you’ll be responsible for conversion rate optimisation, ongoing site improvements, the web development roadmap, and building out intent-based triggers that respond to how visitors actually behave. This is a senior, strategic hire, with some channel-execution: you’ll set the direction for the website and growth program, and be trusted to make the calls on where to focus. It suits someone with strong B2B SaaS experience who brings forward-thinking ideas and can back them up with proven execution and delivery, not just strategy decks. You should be comfortable thinking in behavioural cohorts: understanding how different visitor and customer segments behave, and using that understanding to design growth loops. For example, using trial or signup cohort behaviour to trigger the next best content offer, or sending an appropriate lead magnet from tracked intent signals. Above all, we’re looking for a collaborative, organised operator who can run multiple workstreams at once without losing sight of the details. Illustrative goals for the first 6–12 months (exact targets to be agreed with leadership): • A measurable improvement in on-site conversion rate, driven by a consistent CRO experimentation framework, • A growing share of pipeline / MQLs sourced directly from the website, • A predictable, well-prioritised web development roadmap Beyond day-to-day ownership of the site, you’ll help bring the following to life: • Intent-based triggers that surface the right message at the right moment, • Strap banners for timely, targeted on-site messaging, • Landing page improvements to lift on-site conversion, • Account-based personalisation for our priority target accounts, • Experimentation with new ways to engage site visitors including AI-powered window or navigation, • Bringing lead magnets to life, from concept through to on-site execution, • Own day-to-day website management, updates, and content publishing in Webflow, • Drive conversion rate optimisation across the site through testing, analytics, and heatmap/behavioural data, • Work with the team to build and optimise landing pages, solution pages, and campaign pages to support demand generation, • Own and prioritise the web development schedule, coordinating fixes and enhancements with development resources, • Design and implement intent-based triggers and on-site personalisation (role-based, industry-based, and account-based journeys), • Collaborate with design on page layouts, ensuring brand consistency and accessibility standards, • Monitor site performance, page speed, and technical health, • Build a working understanding of key visitor and customer cohorts, and use that understanding to design growth loops that drive compounding traffic and conversion, • Support persona-led nurture programs and lifecycle campaign development in HubSpot, • Contribute to lead magnet strategy and execution, from idea to gated (or ungated) asset, • Set direction for organic search strategy in partnership with the content team, and monitor performance to spot opportunities and risks early, • Direct paid search and social investment (Google Ads, Microsoft Ads, LinkedIn) alongside our performance marketing agency, with a focus on funnel efficiency over channel-by-channel tactics, • Oversee email and lifecycle marketing in HubSpot, ensuring nurture programs support the wider growth strategy, • Pull and structure performance reports across web, paid, organic, and email channels, • Bring data-informed recommendations to weekly standups, monthly reporting, and quarterly OKR reviews, • Contribute to strategic planning for the website and growth roadmap, • 8+ years’ B2B experience in a senior digital growth or web role with a track record of owning outcomes rather than just executing channels, • A track record of forward-thinking ideas paired with proven execution and delivery you ship, not just plan, • Understanding of customer/visitor cohorts and how to design growth loops from behavioural data, • Hands-on Webflow experience (building pages, managing content, basic troubleshooting), • Working knowledge of Google Analytics (GA4) and how to interpret web and campaign data, • A collaborative and organised approach. Comfortable managing multiple workstreams and stakeholders at once, • Experience in B2B SaaS marketing, ideally within enterprise or regulated industries, • Experience with SEO/GEO, PPC (Google Ads), paid social, • HubSpot experience (workflows, landing pages, email, reporting), • Understanding of conversion rate optimisation (CRO) principles and experimentation, • Experience working with external agencies (SEO, PPC, or creative), • Interest in, or hands-on use of, AI tools for content, workflow automation, or on-site personalisation, • Webflow, • GA4, • Clay, • SEMrush, • HubSpot, • Figma, monday.com, and Confluence for cross-team collaboration Enhesa is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected characteristic. #J-18808-Ljbffr

Senior Platform EngineerApply: City of London - United Kingdom: Full time: Posted Today: R\_17707Job TitleSenior Platform EngineerJob Description# About IGIG is a FTSE 100 fintech operating across five continents, serving over 1.4m customers and handling billions of dollars in transactions – built on scale, trust, and proof.We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses.The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. # Your role in the Team We're looking for a Senior Platform Engineer with deep Akamai expertise to own IG's edge delivery estate and change how it's run.Today, much of our Akamai configuration is managed by hand through Control Center. Your mandate is to move it into code: Terraform modules, version-controlled rule trees, and GitLab pipelines with the automated checks and guardrails that let application teams request and ship their own edge changes safely. You'll be the expert other engineers come to, and the person who steadily reduces how often they need to.The Platform Team owns the infrastructure and automation platform underpinning IG's global trading operations – cloud-native infrastructure on AWS, GitLab CI/CD, and self-service capabilities that help development teams move faster with greater confidence. Edge delivery sits at the very front of that stack: every customer session, trade, and API call reaches IG through it, across every region we operate in and under latency-sensitive conditions.You'll work hands-on with Property Manager and Akamai's rule tree model, Edge DNS and traffic management, edge security controls, and certificate lifecycle – from routine property changes through to incident diagnosis and long-term modernisation of the estate. If you care about content delivery and edge infrastructure, and want your work to have direct commercial and customer impact, we'd welcome your application. # What you'll do Automate the estate and enable self-service Lead the migration of Akamai configuration from manual Control Center changes to a Terraform-first workflow, building reusable, well-documented modules for properties, rule trees, and DNS that other teams can safely consume Build self-service paths for routine edge changes – new hostnames, redirects, caching rules – wrapped in policy checks, automated validation, and staging tests that catch mistakes before they reach production Integrate edge configuration into GitLab CI/CD alongside ServiceNow change control, so every property and DNS change is peer-reviewed, tested, and promoted through environments the same way each time Build tooling around Akamai's APIs (Python, Bash) that removes repetitive operational work – bulk changes, certificate expiry checks, drift detection, and inventory reportingOwn edge delivery and routing Own the design, configuration, and operational health of IG's Akamai estate across staging and production networks, in line with change control Design and maintain URL redirection, rewrite, and forwarding logic – 301/302, host- and path-based, and Cloudlet-driven – across IG's public and internal domains, rationalising inherited redirect chains as you go Configure routing and origin behaviour, including edge hostnames, CP codes, conditional and dynamic origin selection, failover, and load balancing to support multi-origin, multi-region delivery Set caching and delivery strategy – compression, HTTP/2 and HTTP/3, image and video delivery, API acceleration – and run purge and cache invalidation workflows that support release and incident response* Support multi-CDN and failover strategy through Global Traffic Management, and contribute to disaster recovery and resilience planning for edge deliverySecure and govern the edge Configure and tune edge security controls – Site Shield, network lists and IP allow-listing, WAF, and bot mitigation – as traffic patterns and threats evolve Manage the SSL/TLS certificate lifecycle for edge properties in coordination with Venafi, ensuring certificates reach the edge well ahead of expiry* Maintain an auditable inventory of properties, hostnames, certificates, and CP codes, and lead periodic reviews that surface and remediate configuration drift and stale entriesDiagnose, partner, and share Diagnose complex delivery, routing, and performance incidents using Edge Diagnostics, debug and pragma headers, mPulse, and reporting APIs – tracing an issue from DNS resolution through edge and origin behaviour to root cause, then closing the gap that allowed it Partner with Platform Managers and application teams to translate hosting and delivery requirements into configuration that is secure, performant, and maintainable, and spread edge knowledge across the wider platform organisation # What you'll need Experience level: 5+ years in CDN and edge delivery engineering, with deep hands-on Akamai expertise and a strong infrastructure-as-code background.* Deep Akamai expertise – property creation, versioning, rule tree configuration, and activation across staging and production via Property Manager (Control Center and PAPI), with the judgement to know which logic belongs at the edge and which doesn't* Automation and infrastructure-as-code – hands-on with the Akamai Terraform Provider, writing reusable modules that others actually adopt; GitLab CI/CD pipeline experience; and scripting in Python or Bash to automate against vendor APIs* Routing, DNS, and traffic management – edge hostnames, CP codes, origin and failover behaviour, conditional origins, and traffic steering, with working knowledge of Edge DNS and/or Global Traffic Management for resolution, load balancing, and multi-region routing* Redirection and rewrite strategy – host- and path-based redirects, rewrites, and Cloudlet policies (Edge Redirector, Forward Rewrite, Visitor Prioritization), including untangling legacy redirect logic without breaking live traffic* Edge security and certificates – Site Shield, network lists, WAF and bot mitigation, plus SSL/TLS certificate lifecycle management (ideally with Venafi) and a solid grasp of certificate chains, SNI, and secure delivery requirements* Troubleshooting and delivery observability – Edge Diagnostics, debug headers, mPulse (RUM), and traffic reporting APIs, backed by strong network fundamentals (TCP/IP, DNS, HTTP/HTTPS, routing) and a clear picture of how DNS, CDN, origin, and application layers interact under production load* Delivering change in a controlled environment – experience working through formal ITSM/change-control processes such as ServiceNow, in regulated or high-availability settings# Nice to have Akamai certification in Web Performance, Cloud Security, or Media Delivery Other CDN and edge platforms (CloudFront, Cloudflare, Fastly) for comparative or multi-CDN architecture AWS networking services (Route 53, CloudFront, ALB/NLB) and hybrid CDN-to-cloud-origin patterns Edge compute (EdgeWorkers/EdgeKV), API Gateway, or service mesh for application-layer traffic management Akamai DataStream or similar for streaming delivery telemetry into wider observability tooling Compliance frameworks such as PCI DSS as they apply to edge and CDN configuration # What makes you stand out You troubleshoot systematically, tracing an issue from DNS resolution through edge routing, caching, and origin behaviour rather than reacting to surface-level symptoms. You've modernised a CDN estate before – cleaning up legacy properties, redirect chains, and routing rules without destabilising high-traffic, latency-sensitive applications.The automation you build gets used. Whether it's Terraform modules, API-driven pipelines, or self-service workflows, it's robust, well-documented, and genuinely adopted by the teams who depend on it – because you designed it around how they actually work, and put guardrails in place that make the safe path the easy one.Security and compliance aren't an afterthought for you. You've tuned WAF rules, managed certificate lifecycle, and hardened edge configuration, and you understand how choices made at the edge shape risk. You're equally comfortable owning a single complex property change and setting the routing and redirection strategy for an entire domain estate – and you're methodical enough to balance immediate operational demands against longer-term platform quality.## The PerksYour growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work. Competitive salary Flexible Benefits Package on top of your salary (12%) Private medical cover for you and your family Life insurance Contribution to gym memberships 25 Days holiday, with 1 additional day off to celebrate your Birthday & 2 additional days off a year for voluntary work (28 in total) The option to buy or sell holiday days A comprehensive global and local onboarding process* Enhanced primary (maternity), secondary (paternity), and shared parental pay and leave, as well as a range of support and benefits for parents Learn more about the Perks here! Join us for this exciting journey. Apply now! #J-18808-Ljbffr

We’re looking for a proactive, hands-on Building Manager to take ownership of a circa 108,000 sq ft commercial office asset space across our site, with a strong focus on tenant experience, ESG and building standards. You’ll be a visible presence for corporate office tenants across two buildings, external areas and an on-site café, including building strong tenant relationships and creating initiatives and events that bring occupiers together. This isn’t a reactive role. We want someone who spots issues and opportunities early, takes ownership and sees things through, from maintenance and contractor performance to building presentation and tenant concerns. We’re particularly interested in someone from a luxury hospitality, concierge, front-of-house, facilities or high-end customer service background who combines exceptional client service with a practical understanding of how buildings operate. Above all, this role is about exceptional customer service, initiative and operational control, ensuring tenants enjoy a high-quality, well-managed environment every day. You’ll be the visible on-site representative for the building, ensuring tenants, visitors and stakeholders receive a professional and responsive service. You’ll need to be someone who doesn’t wait to be told there’s a problem. Whether it’s a maintenance issue, contractor performance, building presentation or tenant concern, you’ll be expected to identify issues early, take action, coordinate the right people and follow things through to resolution. This is a role for someone who enjoys being close to the operation, building strong relationships with corporate office tenants and maintaining high standards across the building. • Act as the visible on-site representative for the building, ensuring tenants, visitors and stakeholders receive a professional and responsive service., • Maintain high standards of building presentation, cleanliness, safety and general environment across occupied and communal areas., • Respond promptly and professionally to tenant queries, issues and requests, ensuring matters are recorded, progressed and followed through., • Build strong working relationships with tenants, occupiers, contractors, Property Management and Facilities Management colleagues., • Conduct regular building inspections, identifying defects, presentation issues, compliance concerns and operational risks., • Ensure reported maintenance, cleaning, compliance and building issues are escalated to the correct team or contractor and tracked through to resolution., • Coordinate contractor attendance on site, ensuring access, permits, risk assessments, method statements and site procedures are followed where required., • Support planned and reactive maintenance activity by coordinating access, communication, attendance and completion evidence., • Monitor key building systems and escalates faults or concerns relating to CCTV, alarms, access control, intercoms, fire systems and other site infrastructure., • Support health, safety and compliance activity, including inspections, records, corrective actions and escalation of urgent risks., • Maintain accurate site records, inspection notes, communication logs, meter readings, contractor attendance records and issue trackers., • Complete reporting requirements accurately and within agreed timescales., • Support move‑in, move‑out and tenant transition activity, ensuring actions are coordinated and completed in line with agreed process., • Support projects, procurement and site works where required, ensuring purchase orders, contractor coordination and records are properly maintained., • Communicate clearly with tenants and internal stakeholders on works, disruption, access requirements, building updates and issue resolution., • Identify recurring issues, service gaps or tenant concerns and escalation them with practical recommendations., • Protect the tenant experience by ensuring standards are maintained and avoidable disruption is minimised., • Contribute positively to the wider Property Management function by maintaining professionalism, ownership and clear communication., • Building management, front of house, facilities or customer-facing operational experience., • Strong tenant, occupier and visitor service skills, ideally with experience creating events that bring tenants together., • Practical understanding of building operations, maintenance issues and contractor coordination., • Working knowledge of health and safety, site procedures and compliance records., • Confidence coordinating contractors, access, permits and site activity., • Ability to identify defects, risks and presentation issues early., • Clear written and verbal communication., • Strong organisation, record keeping and follow-through., • Ability to manage competing requests without losing control of priorities. You’ll take pride in the building and have a strong sense of ownership. You’ll act quickly when issues arise, maintain a visible presence on site and communicate clearly and professionally with tenants and stakeholders. You’ll keep tenants informed and supported, follow things through until matters are resolved and have the confidence to challenge poor standards and avoidable disruption. Most importantly, you’ll represent Praxis with professionalism, accountability, presence and high standards. • From 40K upwards depending on experience, • Discretionary bonus scheme, • 25 days holiday per year plus bank holidays, • Private Medical Insurance (medical history disregarded), • Annual Dental benefit inclusive of two appointments per year #J-18808-Ljbffr

Are you passionate about creating safe, efficient and welcoming workplaces? We're looking for a proactive and customer-focused Facilities Officer to join our Property & Facilities team. This is a varied and rewarding role where you'll support the delivery of facilities operations and utilities management across Barnardo's corporate property portfolio, helping to ensure our buildings remain safe, compliant and well maintained. This involves regular travel to corporate offices including Russell Square and Highbury & Islington andoccasional pre planned weekend work. Working closely with the Programme Manager and wider Properties and Facilities Management colleagues, you'll provide a cohesive, responsive and customer-focused service to colleagues, visitors and contractors across our sites. Whatyou'll be doing • Supporting day-to-day facilities operations across Barnardo's House and other corporate offices., • Coordinating contractors and monitoring service delivery to ensure maintenance and compliance activities are completed effectively., • Supporting health, safety and statutory compliance activities, inspections and audits., • Managing Facilities helpdesk requests and ensuring excellent customer service standards are delivered., • Overseeing visitor management, reception support, meeting room services and postal operations when required., • Supporting financial administration, including purchase orders, invoicing and record management., • Taking day-to-day responsibility for utilities administration, including invoice validation, meter readings, supplier liaison and query management., • Building strong relationships with colleagues, suppliers and stakeholders to deliver a high-quality facilities service. About you We're looking for someone who: • Experience working in a facilities, property, workplace or operational support environment., • Understands building maintenance, contractor management and facilities service delivery., • Strong organisational and administrative skills with excellent attention to detail., • Confident using Microsoft Office and workplace management systems., • Experience managing multiple priorities and providing excellent customer service., • Knowledge of health and safety, compliance requirements and utilities administration., • Enjoys working collaboratively and building positive relationships with a wide range of stakeholders. Why Barnardo's? At Barnardo's, you'll be part of an organisation that makes a real difference to the lives of children and young people. You'll work alongside dedicated colleagues who are committed to creating safe, welcoming and effective workplaces that enable Barnardo's services to deliver their vital work. Our Values We are looking for someone who actively demonstrates Barnardo's values: • Respecting the unique worth of every person, • Encouraging people to fulfil their potential, • Working with hope, • Exercising responsible stewardship This is an excellent opportunity for someone looking to develop their career within Facilities Management while supporting a national charity that changes childhoods and changes lives. We appreciate our colleagues' dedication and their commitment to delivering excellence in the vital work we do, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. We are committed to a rounded colleague experience with an approach to both pay and rewards that are fair, attractive, and progressive. This is in support of our strategic ambition to ensure Barnardo's is a place everyone can belong, grow and thrive. The salary range advertised is in line withour pay principles, for consistency and fairness while recognising the skills and experience applicants bring to the role. Appointing salaries can be discussed further at appointment stage; we do seek to appoint within this range always exercising responsible stewardship. Workplace Offer: What it means for you Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role. Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland) • Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements., • Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata, • The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme, • A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options, • Service related sick pay from day 1, • Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution, • Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension, • Cycle2work scheme, • Interest free season ticket loans, • Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal, • 20% discount at Barnardo's stores, • Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc, • Free access to round the clock employee assistance program for advice and support, • Access to Barnardo's Learning and Development offer *T&C's apply based on contract We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process. • Reference number:23740, • Job Title:Facilities Officer, • Location:Barnardo House, Barkingside, • Contract type:Permanent, • Hours:36.25, • Salary:£27,554 - £31,455, • Closing Date:16 October 2026, • Interview Date:TBC #J-18808-Ljbffr

Department: Building Management Employment Type: Full Time Location: Hook Compensation: £35,000 - £45,000 / year Key information: Commercial Office | On-site - Hook (Buildings Form 1 & 2) At Praxis, our values are Professionalism, Ownership, Entrepreneurialism, Meritocracy and Action This Day, we expect people to take responsibility, challenge convention, bring ideas and get things done. We’re looking for a proactive, hands-on Building Manager to take ownership of a circa 108,000 sq ft commercial office asset space across our site, with a strong focus on tenant experience, ESG and building standards. You’ll be a visible presence for corporate office tenants across two buildings, external areas and an on-site café, including building strong tenant relationships and creating initiatives and events that bring occupiers together. This is not a reactive role, we want someone who spots opportunities and issues early, takes ownership and sees things through. You’ll need a strong FM/building operations background, relevant health and safety knowledge such as IOSH or NEBOSH, and the drive to make a tangible difference. You’ll be the visible on-site representative for the building, ensuring tenants, visitors and stakeholders receive a professional and responsive service. You’ll need to be someone who doesn’t wait to be told there’s a problem. Whether it’s a maintenance issue, contractor performance, building presentation or tenant concern, you’ll be expected to identify issues early, take action, coordinate the right people and follow things through to resolution. • Act as the visible on-site representative for the building, ensuring tenants, visitors and stakeholders receive a professional and responsive service., • Maintain high standards of building presentation, cleanliness, safety and general environment across occupied and communal areas., • Respond promptly and professionally to tenant queries, issues and requests, ensuring matters are recorded, progressed and followed through., • Build strong working relationships with tenants, occupiers, contractors, Property Management and Facilities Management colleagues., • Conduct regular building inspections, identifying defects, presentation issues, compliance concerns and operational risks., • Ensure reported maintenance, cleaning, compliance and building issues are escalated to the correct team or contractor and tracked through to resolution., • Coordinate contractor attendance on site, ensuring access, permits, risk assessments, method statements and site procedures are followed where required., • Support planned and reactive maintenance activity by coordinating access, communication, attendance and completion evidence., • Monitor key building systems and elevate faults or concerns relating to CCTV, alarms, access control, intercoms, fire systems and other site infrastructure., • Support health, safety and compliance activity, including inspections, records, corrective actions and escalation of urgent risks., • Maintain accurate site records, inspection notes, communication logs, meter readings, contractor attendance records and issue trackers., • Complete reporting requirements accurately and within agreed timescales., • Support move-in, move-out and tenant transition activity, ensuring actions are coordinated and completed in line with agreed process., • Support projects, procurement and site works where required, ensuring purchase orders, contractor coordination and records are properly maintained., • Communicate clearly with tenants and internal stakeholders on works, disruption, access requirements, building updates and issue resolution., • Identify recurring issues, service gaps or tenant concerns and elevate them with practical recommendations., • Protect the tenant experience by ensuring standards are maintained and avoidable disruption is minimised., • Contribute positively to the wider Property Management function by maintaining professionalism, ownership and clear communication. Commercial office experience is essential. We’re specifically looking for someone who has experience managing or supporting corporate office tenants within a commercial office environment. Experience solely within retail, hospitality or other customer-facing environments would not be suitable for this role. • Building management, front of house, facilities or customer-facing operational experience., • Strong tenant, occupier and visitor service skills., • Practical understanding of building operations, maintenance issues and contractor coordination., • Working knowledge of health and safety, site procedures and compliance records., • Confidence coordinating contractors, access, permits and site activity., • Ability to identify defects, risks and presentation issues early., • Clear written and verbal communication., • Strong organisation, record keeping and follow-through., • Ability to manage competing requests without losing control of priorities., • IOSH, NEBOSH or relevant facilities qualification is desirable. You’ll take pride in the building and have a strong sense of ownership. You’ll act quickly when issues arise, maintain a visible presence on site and communicate clearly and professionally with tenants and stakeholders. You’ll keep tenants informed and supported, follow things through until matters are resolved and have the confidence to challenge poor standards and avoidable disruption. Most importantly, you’ll represent Praxis with professionalism, accountability, presence and high standards. • £35,000 - £45,000 DOE, • Discretionary bonus scheme, • 25 days holiday per year plus bank holidays, • Private Medical Insurance (medical history disregarded), • Annual Dental benefit inclusive of two appointments per year, • Healthcare Cash Plan, • 5% Company pension contribution, • 3x Life Assurance, • Cycle to work scheme, • Employee Assistance Programme, • Group income protection scheme If you're an experienced commercial office Building Manager who wants genuine ownership of a building and its tenant experience, we'd like to hear from you. Professionalism | We consistently seek to exceed expectations. Our people can express themselves fully while upholding the highest standards of conduct, competence, and integrity. Ownership | Every asset, challenge, and opportunity is treated as our own. We deliver all real estate services in-house — never outsourcing responsibility, accountability, or blame. Entrepreneurialism | We challenge convention and champion imaginative solutions. Rigorous debate is encouraged, and everyone is empowered to make decisions that elevate performance. Meritocracy | Results, hard work, and strong ideas matter more than age, tenure, or titles. We are a diverse team that collaborates openly so each person can reach their full potential. Action This Day | We do not defer or delay. Anything that can be done today, is done today. #J-18808-Ljbffr

Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems. Our vision is to create autonomy that propels the world forward. Our intelligent, mapless, and hardware-agnostic AI products are designed for automakers, accelerating the transition from assisted to automated driving. In our fast-paced environment big problems ignite us—we embrace uncertainty, leaning into complex challenges to unlock groundbreaking solutions. We aim high and stay humble in our pursuit of excellence, constantly learning and evolving as we pave the way for a smarter, safer future. At Wayve, your contributions matter. We value diversity, embrace new perspectives, and foster an inclusive work environment; we back each other to deliver impact. Make Wayve the experience that defines your career! We’re looking for a highly organised, proactive Office Manager to take ownership of the day-to-day operations of Wayve’s London locations. You’ll be the first point of contact for all things workplace — keeping things running smoothly, creating an exceptional environment for the team, and helping scale our local presence. This is a hands‑on, people‑facing role where no two days are the same. You’ll work closelywith our global Workplace, IT, and People teams to ensure our London office(s) runs efficiently, reflects our culture, and supports our fast‑moving team. • Office Operations, • Take ownership of the day-to-day operation of the London office, ensuring a safe, efficient and welcoming workplace., • Manage the Reception team, including day-to-day leadership, performance, scheduling, development and maintaining consistently high service standards., • Ensure the office is clean, organised, fully stocked and presented to an exceptional standard at all times., • Manage office supplies, refreshments, stationery and workplace consumables., • Coordinate deliveries, post, courier services and general office logistics., • Liaise with building management, cleaning teams and external suppliers to resolve day-to-day operational issues., • Meeting Rooms & Hospitality, • Ensure meeting rooms are fully prepared and presented for internal meetings, executive sessions and customer visits., • Coordinate catering, room set-up and hospitality for meetings and events., • Deliver a seamless visitor experience from arrival through to departure., • Support leadership meetings and customer engagements by ensuring spaces are always ready., • Events & Workplace Experience, • Plan and coordinate office events, celebrations and social activities that help build our culture., • Support company events including All Hands, team meetings and other workplace initiatives., • Work closely with the wider Workplace team to deliver an engaging and welcoming office environment., • Be a visible, approachable and trusted point of contact for colleagues., • Facilities & Supplier Management, • Coordinate contractors and service providers carrying out work within the office., • Raise and track maintenance requests through to completion., • Support workplace improvement projects and office moves where required., • Build strong relationships with suppliers to ensure consistently high service standards., • Health & Safety, • Support compliance with workplace health and safety requirements., • Complete routine workplace inspections and safety checks., • Assist with fire safety, first aid arrangements and emergency preparedness., • Maintain workplace records and report or mandate any issues as appropriate., • General Administration, • Support onboarding by preparing desks, lockers, access passes and welcome items., • Manage office access, lockers and workplace resources., • Maintain workplace documentation and records., • Provide administrative support to the wider Workplace team as required., • Previous experience managing a busy office, ideally within a fast‑paced technology or scaling business., • Experience leading or supervising a Reception or Front of House team., • Highly organise #J-18808-Ljbffr

As Talent Program Manager, you'll help talented people move into positions where they can contribute to shaping how the world navigates the transition to advanced AI. How the AI governance field finds, develops, and places its talent is a pressing challenge, and there is significant opportunity for high-impact work as the field grows. You’ll design, test, and shape programs to address that challenge. Projects in your first year might include running and expanding our referral pipeline, piloting a senior visitor program, and/or building career support that continues beyond our fellowship. For promising applicants who aren't yet in a position to take on the full range of responsibilities, we will consider making an offer at the Associate level first. Applications for this position are now open. The deadline for applications is Sunday, October 4 at 11:59 p.m. BST. September 9, 2026 GovAI was founded to help humanity navigate the transition to a world with advanced AI. Our researchers have provided knowledge and assistance to decision-makers in government, industry, and civil society. Our initial research agenda, published in 2018, helped define and shape the nascent field of AI governance. Our staff are based across the United Kingdom, United States, and European Union. One of our main pathways for accomplishing our mission is developing new talent for the field; the Talent Development team leads that work, and this role is part of that team. The Talent Development team's flagship program is our Seasonal Fellowship: three-month cohorts of 60–70 people run twice a year in our London and DC offices, designed to launch or accelerate impactful careers in AI governance and policy. The fellowship is extremely competitive, with an acceptance rate of around 0.5%, and consistently rated very highly by participants. We also run the GovAI US AI Policy Program (GAPP): an eight-week, part-time program for graduate students and professionals from fields such as national security, law, economics, and public policy. Built around guided self-study, workshops, seminars, and discussions with leading experts, it gives participants a technically informed understanding of AI governance while accommodating a busy work or academic schedule. • You’ll work on a challenging open problem. Much of what the field needs most is experienced talent — research supervisors, operations and communications leads, research managers, policy advisors — people who have particular skills but often lack AI governance context and a clear route in. You'll build those routes., • You’ll run the experiments. Every program you pilot carries a question: does this route move talent better than the alternatives? You'll design the tests, collect the evidence, and shape what the team invests in next., • You’ll improve talent allocation across the field. Organizations across AI governance ask us to recommend candidates for their roles. Your work makes those matches better: the right people surfaced for the right roles. As Talent Program Manager, you'll grow the number and quality of people moving into AI governance work. The role is defined by that aim rather than by a fixed portfolio. Your work will likely fall into four areas: • Find talent. Build and maintain an overview of who is in the ecosystem, what they are best at, and where they might contribute most. In your first year, that might mean mapping the landscape and implementing systems to keep that map up to date., • Develop new routes into the field. Design and pilot programs that bring in people our current formats don't fit, from senior professionals to promising candidates we currently turn away. In your first year, that might mean trialing a senior visitor program., • Place people. Connect fellows and alumni to the roles where they'll count. In your first year, that might mean refining and running our referral pipeline., • Support people after they leave our programs. Develop ways to help our alumni find and succeed in impactful roles. In your first year, that might mean exploring ongoing career support beyond our fellowship. Across all four areas, you'll collect input from other team members, assess what looks promising, pilot it cheaply, write up what you learned, and steer our next set of priorities. Treat the list above as a starting point; the portfolio will evolve, with your input, as the evidence comes in. You’ll work closely with the Talent Development team to go beyond the Seasonal Fellowships. Most team members focus on the selection, setup, and programming of the fellowship. Their time goes to supporting the current cohort and selecting the next one; you'll build the systems around the fellowship. You'll also back up the team during fellowship selection periods and cohort peaks. We're selecting candidates who: • Are excited by our mission and the opportunity to make our programs as impactful as they can be., • Can take a loosely defined aim to a scoped pilot, a written recommendation, and a clear call to double down or stop., • Work in a self-directed way: much of this role has no external calendar and needs to be kept moving anyway., • Build systems that last: processes, databases, and intake systems that keep working after their attention moves on to the next project., • Judge people well: form accurate, evidence-based views of people's strengths, potential, and fit, and explain those views in terms others can check., • Run many workstreams in parallel without dropping balls, and flag trade-offs early when capacity runs short., • Communicate clearly and professionally across the ecosystem: candidates, alumni, senior professionals, and partner organizations., • Hold themselves to high standards, seek out feedback, and act on it. We expect strong candidates for this role to come from quite different backgrounds — operations, program or project management, research, or roles where they built something new and ran it. This position is full-time and ideally based in our London office. We strongly prefer team members to be in-office, but are open to exceptional candidates who would need to work remotely. We are able to sponsor UK visas. We expect that successful candidates' annual compensation will typically fall between £83,000 ($112,500) and £105,000 ($142,300) if based in London. In some cases where salary considerations would prevent a candidate from accepting an offer, there may also be some flexibility in compensation. Other benefits of the role include: • Health, dental, and vision insurance, • A £5,000 annual well-being budget, • A £5,000 annual childcare budget, • A £1,800 annual commuting allowance, • Extended parental leave, • 33 days of annual leave (including public holidays) #J-18808-Ljbffr

Job Title Senior Platform Engineer Job Description About IG IG is a FTSE 100 fintech operating across five continents, serving over 1.4m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. We're looking for a Senior Platform Engineer with deep Akamai expertise to own IG's edge delivery estate and change how it's run. Today, much of our Akamai configuration is managed by hand through Control Center. Your mandate is to move it into code: Terraform modules, version-controlled rule trees, and GitLab pipelines with the automated checks and guardrails that let application teams request and ship their own edge changes safely. You'll be the expert other engineers come to, and the person who steadily reduces how often they need to. The Platform Team owns the infrastructure and automation platform underpinning IG's global trading operations – cloud-native infrastructure on AWS, GitLab CI/CD, and self-service capabilities that help development teams move faster with greater confidence. Edge delivery sits at the very front of that stack: every customer session, trade, and API call reaches IG through it, across every region we operate in and under latency-sensitive conditions. You'll work hands-on with Property Manager and Akamai's rule tree model, Edge DNS and traffic management, edge security controls, and certificate lifecycle – from routine property changes through to incident diagnosis and long-term modernisation of the estate. If you care about content delivery and edge infrastructure, and want your work to have direct commercial and customer impact, we'd welcome your application. Automate the estate and enable self-service Lead the migration of Akamai configuration from manual Control Center changes to a Terraform-first workflow, building reusable, well-documented modules for properties, rule trees, and DNS that other teams can safely consume Build self-service paths for routine edge changes – new hostnames, redirects, caching rules – wrapped in policy checks, automated validation, and staging tests that catch mistakes before they reach production Integrate edge configuration into GitLab CI/CD alongside ServiceNow change control, so every property and DNS change is peer-reviewed, tested, and promoted through environments the same way each time Build tooling around Akamai's APIs (Python, Bash) that removes repetitive operational work – bulk changes, certificate expiry checks, drift detection, and inventory reporting Own edge delivery and routing Own the design, configuration, and operational health of IG's Akamai estate across staging and production networks, in line with change control Design and maintain URL redirection, rewrite, and forwarding logic – 301/302, host- and path-based, and Cloudlet-driven – across IG's public and internal domains, rationalising inherited redirect chains as you go Configure routing and origin behaviour, including edge hostnames, CP codes, conditional and dynamic origin selection, failover, and load balancing to support multi-origin, multi-region delivery Set caching and delivery strategy – compression, HTTP/2 and HTTP/3, image and video delivery, API acceleration – and run purge and cache invalidation workflows that support release and incident response Support multi-CDN and failover strategy through Global Traffic Management, and contribute to disaster recovery and resilience planning for edge delivery Secure and govern the edge Configure and tune edge security controls – Site Shield, network lists and IP allow-listing, WAF, and bot mitigation – as traffic patterns and threats evolve Manage the SSL/TLS certificate lifecycle for edge properties in coordination with Venafi, ensuring certificates reach the edge well ahead of expiry Maintain an auditable inventory of properties, hostnames, certificates, and CP codes, and lead periodic reviews that surface and remediate configuration drift and stale entries Diagnose, partner, and share Diagnose complex delivery, routing, and performance incidents using Edge Diagnostics, debug and pragma headers, mPulse, and reporting APIs – tracing an issue from DNS resolution through edge and origin behaviour to root cause, then closing the gap that allowed it Partner with Platform Managers and application teams to translate hosting and delivery requirements into configuration that is secure, performant, and maintainable, and spread edge knowledge across the wider platform organisation. Experience level: 5+ years in CDN and edge delivery engineering, with deep hands-on Akamai expertise and a strong infrastructure-as-code background. Deep Akamai expertise – property creation, versioning, rule tree configuration, and activation across staging and production via Property Manager (Control Center and PAPI), with the judgement to know which logic belongs at the edge and which doesn't Automation and infrastructure-as-code – hands-on with the Akamai Terraform Provider, writing reusable modules that others actually adopt; GitLab CI/CD pipeline experience; and scripting in Python or Bash to automate against vendor APIs Routing, DNS, and traffic management – edge hostnames, CP codes, origin and failover behaviour, conditional origins, and traffic steering, with working knowledge of Edge DNS and/or Global Traffic Management for resolution, load balancing, and multi-region routing Redirection and rewrite strategy – host- and path-based redirects, rewrites, and Cloudlet policies (Edge Redirector, Forward Rewrite, Visitor Prioritization), including untangling legacy redirect logic without breaking live traffic Edge security and certificates – Site Shield, network lists, WAF and bot mitigation, plus SSL/TLS certificate lifecycle management (ideally with Venafi) and a solid grasp of certificate chains, SNI, and secure delivery requirements Troubleshooting and delivery observability – Edge Diagnostics, debug headers, mPulse (RUM), and traffic reporting APIs, backed by strong network fundamentals (TCP/IP, DNS, HTTP/HTTPS, routing) and a clear picture of how DNS, CDN, origin, and application layers interact under production load Delivering change in a controlled environment – experience working through formal ITSM/change-control processes such as ServiceNow, in regulated or high-availability settings Nice to have Akamai certification in Web Performance, Cloud Security, or Media Delivery Other CDN and edge platforms (CloudFront, Cloudflare, Fastly) for comparative or multi-CDN architecture AWS networking services (Route 53, CloudFront, ALB/NLB) and hybrid CDN-to-cloud-origin patterns Edge compute (EdgeWorkers/EdgeKV), API Gateway, or service mesh for application-layer traffic management Akamai DataStream or similar for streaming delivery telemetry into wider observability tooling Compliance frameworks such as PCI DSS as they apply to edge and CDN configuration. Akamai certification in Web Performance, Cloud Security, or Media Delivery. CloudFront, Cloudflare, Fastly for comparative or multi-CDN architecture. As they apply to edge and CDN configuration. You troubleshoot systematically, tracing an issue from DNS resolution through edge routing, caching, and origin behaviour rather than reacting to surface-level symptoms. You've modernised a CDN estate before – cleaning up legacy properties, redirect chains, and routing rules without destabilising high-traffic, latency-sensitive applications. The automation you build gets used. Whether it's Terraform modules, API-driven pipelines, or self-service workflows, it's robust, well-documented, and genuinely adopted by the teams who depend on it – because you designed it around how they actually work, and put guardrails in place that make the safe path the easy one. Security and compliance aren't an afterthought for you. You've tuned WAF rules, managed certificate lifecycle, and hardened edge configuration, and you understand how choices made at the edge shape risk. You're equally comfortable owning a single complex property change and setting the routing and redirection strategy for an entire domain estate – and you're methodical enough to balance immediate operational demands against longer-term platform quality. • Your growth fuels our success!, • Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression., • Expand your network through committees, sports and social clubs., • Enjoy extra time off for volunteering and community work., • Competitive salary, • Flexible Benefits Package on top of your salary (12%), • Private medical cover for you and your family, • Life insurance, • Contribution to gym memberships, • 25 Days holiday, with 1 additional day off to celebrate your Birthday & 2 additional days off a year for voluntary work (28 in total), • The option to buy or sell holiday days, • A comprehensive global and local onboarding process, • Enhanced primary (maternity), secondary (paternity), and shared parental pay and leave, as well as a range of support and benefits for parents 1 IG Group can provide that. IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here. #J-18808-Ljbffr

Operations Manager Grantham – on site. C£45,000p.a. Are you an experienced operations professional with strong people management and organisational skills? Do you thrive in a busy, customer-focused environment where no two days are the same? Are you a hands-on leader who enjoys solving problems, supporting teams and ensuring everything runs smoothly? The Company: ER Recruitment are excited to be working with our client, an established and prestigious visitor attraction offering a unique historic and cultural experience and welcoming thousands of visitors each year. They are now looking for an Operations Manager to take responsibility for the smooth day-to-day operation of the visitor attraction, ensuring an exceptional experience for visitors and a well-organised, motivated and supported team. This is a highly hands-on role, with the successful candidate spending much of their time out on the floor, working closely with teams and resolving issues as they arise. Role & Responsibilities of the Operations Manager: Take ownership of the smooth day-to-day running of the visitor attraction , retail village and holiday properties. Lead and develop guides, volunteers, reception and ticket office teams, including recruitment, training, rotas and staff development. Oversee HR administration and ensure people processes are managed effectively. Champion health & safety, ensuring standards, risk assessments and compliance are maintained. Work closely with Sales & Events to ensure events are delivered seamlessly on the ground. Be a visible, hands-on presence across the attraction, tackling issues quickly and finding practical solutions. Work collaboratively across the business to continually improve operational standards, efficiency and customer experience. About You as the Operations Manager: Experience within a visitor attraction, hospitality, leisure, tourism or similar customer-focused environment. A strong people leader who can motivate, develop and earn the respect of a diverse team. Highly organised, efficient and detail-oriented, with the ability to keep multiple priorities moving. Confident managing HR administration, recruitment, training and rotas, with a good understanding of health & safety. An exceptional communicator and natural problem solver who stays calm and positive when things get busy. Adept at problem solving and having a positive frame of mind. Above all, a hands-on, approachable and proactive doer who genuinely enjoys being part of the team and making things happen. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants however if you do not receive a response within seven working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you. TPBN1_UKTJ

£16–£17 per hour | Blackfriars, Central London (SE1) | Monday to Friday Are you an organised, people-focused professional who loves making an office run brilliantly? We’re recruiting an Office Co-ordinator for a confidential client based on Blackfriars Road. This is an exciting opportunity to take ownership of a busy London workplace and become the person who keeps everything and everyone moving smoothly. From creating a warm welcome for visitors to coordinating facilities, events, IT equipment and workplace safety, no two days will be the same. You’ll have the freedom to use your initiative, improve how things are done and make a genuine difference to the daily experience of employees and visitors. The office is ideally located within easy reach of Blackfriars, Southwark and Waterloo stations. • You’ll be at the heart of the office and a trusted point of contact for the whole team., • You’ll take ownership of a varied and fast-moving workplace., • You’ll have the opportunity to introduce ideas and improve the office experience., • You’ll build relationships with employees, visitors, suppliers and contractors., • You’ll enjoy consistent Monday-to-Friday hours in a well-connected Central London location., • You’ll see the positive impact of your work every day., • Creating a friendly, professional and welcoming experience for employees and visitors., • Managing reception, incoming calls and visitor and contractor sign‑ins., • Overseeing the smooth day-to-day running and presentation of the office., • Coordinating desks, meeting rooms and car-parking arrangements where required., • Preparing meeting rooms, including audiovisual equipment, video conferencing, refreshments and catering., • Organising on‑site meetings and events, making sure every detail is covered., • Logging facilities and IT requests and following them through to resolution., • Liaising with cleaners, maintenance engineers, facilities providers and other contractors., • Supporting contractor reviews and service‑performance meetings., • Coordinating equipment and office tours for new starters., • Providing basic IT assistance, including setting up desks, docking stations and laptops., • Managing stationery, kitchen supplies, office consumables and coffee‑machine maintenance., • Raising purchase orders and processing purchases and invoices using a cloud‑based accounting system., • Managing post, couriers and deliveries., • Maintaining accurate office records, systems and spreadsheets., • Supporting health and safety, environmental, quality and office‑security requirements., • Completing regular workplace, fire‑safety and equipment checks., • Keeping First Aider, Fire Marshal and health and safety information up to date., • Ordering personal protective equipment and home‑working equipment when required., • Identifying hazards or maintenance issues and ensuring they are addressed promptly., • Supporting local leadership and helping with other business requirements when needed. You’ll be a natural organiser who enjoys helping people and solving problems. You’ll be confident working independently, comfortable juggling different priorities and committed to maintaining a professional and welcoming workplace. • Excellent planning and organisational skills., • A proactive, positive and solutions-focused attitude., • Strong communication and relationship-building skills., • Confidence using Microsoft Word, Excel, Outlook and Teams., • Excellent attention to detail., • The ability to remain calm and effective in a busy environment., • A flexible approach and willingness to get involved., • A genuine interest in improving the workplace experience., • First Aid or Fire Marshal training—or a willingness to complete it., • £16–£17 per hour, • Monday-to-Friday working, • A convenient Central London location, • A varied role with real responsibility and visibility, • The opportunity to take ownership and shape the office experience, • A welcoming role where your contribution will be noticed and valued Please note: This is a fully site-based position requiring attendance at the Blackfriars Road office Monday to Friday. #J-18808-Ljbffr

We are seeking a dedicated Highways Safety Inspector to join our dynamic team and play a vital role in maintaining the highest standards of safety across our road networks. This is a site-based role, undertaking Highway Safety Inspections across the M25 DBFO Network. The Highway Safety Inspector will carry out daily driven and monthly walked inspections to identify safety defects across multiple asset types that may pose a risk to road users and customers. You will be responsible for identifying and escalating defect information to the relevant network teams, enabling timely hazard mitigation and defect repairs. Flexible working based out of Swanley with travel to projects or other offices as required. The role will predominantly be site-based, driving the M25 network on a daily basis. • Safety Compliance: Conduct thorough inspections of highways, roads, and related infrastructure to ensure compliance with safety regulations, standards, and policies., • Risk Assessment: Identify and assess potential highway safety hazards, monitor asset condition, and elevate Category 1 defects to Network Traffic Control Operators (NTCO), ensuring safety-critical risks are promptly identified, communicated and acted upon to prevent accidents and enhance overall safety., • Quality Assurance: Evaluate maintenance activities to ensure they meet established safety standards and specifications, providing timely feedback to project teams., • Data Analysis: Collect and analyse road safety data to support the development of comprehensive safety strategies., • Collaboration: Work closely with stakeholders including National Highways, CPS depot teams, and local communities to promote a culture of safety and implement best practices., • Coordination: Manage daily inspection programmes and maintain accurate inspection records in the Confirm asset management system., • Full driving licence (B/B1), • Previous experience in a highway maintenance contract, • Knowledge and experience of highway and motorway defects, • Understanding of highway construction and repair requirements, • Proficient in Microsoft Office applications, • CSCS Site Visitor Card, • Preferred: Lantra Highway Safety Inspection Qualification (or equivalent), • Typically day shifts with requirement to travel on various M25 routes throughout the week to record asset conditions., • There will be on ocacssion requirements to work weekends or public holidays., • Full Driving License. Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities. As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits: • Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow., • 25 days paid annual leave (pro rata), • Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave, • Pension, share incentive plan, volunteering leave, recognition schemes and much more… Connect Plus Services (CPS) brings together the collective strength of our parent companies - Balfour Beatty, Atkins and Egis Road Operation UK. With around 600 people, based at eight locations across the M25 network, we work on behalf of Connect Plus and National Highways to manage the operation of the M25 24 hours a day, 365 days a year, from routine maintenance to managing the whole-life requirement of thousands of assets across the network. At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists. As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: #J-18808-Ljbffr

We are seeking an exceptional Guest Services Manager to lead a team of Rapport ambassadors in driving our front of house operation including reception and internal floor guest services, delivering a standout experience for every visitor, client and colleague. In this fast-paced, client-facing role, you'll inspire and support your team, elevate service standards and ensure every interaction feels seamless, warm and memorable. You will also play a key role in an exciting new client mobilisation, with the opportunity to support and shape their upcoming office move next year. This is a rare chance to be part of a fresh, high-impact transition while building strong relationships from day one. You will lead the recruitment and onboarding of a brand-new Guest Services team, setting the bar high from day one. Employment is subject passing 10-year vetting. Type of contract: Full-time, Permanent Hours: 40 per week (Monday-Friday) Salary: Between £54,000 - £56,000 per annum What will you get? Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow. Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support. Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career! Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions. Give Back to Community: Take one paid day off annually to support a cause you're passionate about! Main responsibilities Build and maintain strong stakeholder relationships across all levels to support a seamless and collaborative service. Identify and drive service enhancements that elevate the guest journey and improve operational efficiency. Recruit, motivate, coach and develop your team to consistently exceed expectations and deliver best-in-class service. Champion the client brand by upholding its standards, values and reputation in every interaction. Monitor and interpret KPIs to assess guest satisfaction, operational performance and areas for improvement. Collaborate with internal departments to ensure swift, effective resolution of guest issues. Support recruitment and people process including onboarding, development reviews and ongoing team engagement. Facilitate constructive feedback sessions to encourage continuous improvement and shared learning. Prepare clear operational reports including monthly and quarterly updates on key metrics. The ideal candidate will Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Bring at least two years of proven leadership experience within a similar guest-facing or service-led environment. Demonstrate strong understanding of HR and recruitment processes and apply best practice confidently. Show genuine passion for developing people and supporting continuous personal and team growth. Combine solid financial awareness with exceptional communication skills to influence decisions and drive performance. Bring an engaging, authentic leadership style grounded in integrity and high service standards. Demonstrate excellent interpersonal skills with the ability to influence positive outcomes across stakeholders. Thrive in fast-paced environments while maintaining a proactive, intuitive and solutions-focused approach. About us Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at www.rapportservice.com. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience. TPBN1_UKTJ

Operations Support ManagerApply: Crouch End, Greater London: Full time: Posted Today: JR004985Are you looking for your next role within Veterinary? Here at Medivet, we are looking for an Operations Support Manager to Lead day-to-day clinic operations, ensuring timely resolution of issues and proactive support for our Partners and Lead Vets.Reporting into the Network Partner this role has no direct line management responsibility, but supports the clinics by maintaining operational excellence, coordinating recruitment and onboarding, resource planning and rotas, management of maintenance issues and ensuring compliance across all assigned clinics.Working closely with the Network Administrator and wider network team, the Ops Support Manager drives consistency, responsiveness, and high standards across the network. They support local Practice Managers with support from their assigned clinics as required for the 24hr clinics. The role is field based around Central and North London, working from one of your assigned clinics 5 days a week.This position works on a rotation (including approximately 1 in 6 weekends), ensuring the network is always covered for any requests over the weekend by at least one Ops Support Manager. Key Responsibilities Operational Excellence • Visit each clinic at least fortnightly, acting as the primary contact for clinics, supporting operational queries for Partners and Lead Vets, escalating to Network Partner and Network Director as required. • Support cascade of actionable communications from the centre to the clinics. • Ensure clinic teams are logging complaints and resolving them effectively within 15 days, liaising with Head of Ops Admin as required. • Ensure clinics are holding meetings covering critical topics and effectively communicating as a team. • Support clinics by ensuring transfers are managed effectively between hub & spokes and referral centres. • Escalate risks and opportunities to Network Partner/ Network Director. Recruitment & Onboarding • Action recruitment requests and organise interviews under the direction of the Partner, Lead Vet, Network Partner and Network Director. • Ensure clinic team are supported with setting up new starters on schedules and training is completed with an excellent onboarding experience. • Coordinate BP launch days and support onboarding activities. Resource Planning & Rotas • Complete and maintain clinic rotas 6 months in advance, in collaboration with the Network Administrator. • Create and manage ongoing changes to schedules, ensuring the clinics are fully covered, requesting locum cover as required from Network Administrator. • Support Network Administrators in scheduling BH and weekend cover for hubs and runs across network. • Track and process leave requests and absences on Workday, once approved by the Partner or Lead Vet, arranging cover and liaising with Network Administrator to support. • Ensure accurate payroll submission, including outstanding timesheets, approval of locally agreed overtime rates, one-time payments and cross-branch working. • Check Workday dashboard daily for notifications or tasks to be actioned. Facilities & Maintenance • Support with logging and managing maintenance jobs as required by the clinics. • Support clinics in event of incidents and crisis management, escalating issues to Network Partner/ Director, as required. • Oversee accommodation administration, ensuring smooth operations and issue resolution. Compliance and Health & Safety • Check H&S actions are completed in time across all assigned clinics, against Evotix records, including: – Radiation and laser safety – Risk assessments (RA) – Visitor logs – Fire safety – Accident and incident reporting – First aid provision – H&S policies – Water safety and audits Inventory & Finance • Approve invoices promptly, checking against purchase orders on D365. • Review stock management processes, as per Medivet guidelines, escalating any issues to Network Director/ Network Partner. • Support stock take approval processes as required. • Approve aged IBDC requests, liaising with clinics on specific details. Key Relationships • Network Partner (Direct Report) • Network Director (Dotted Line) • Partners and Lead Vets • Network Administrator Skills, Knowledge & Experience Technical / Non-Technical Skills • Strong organisational and planning skills, with the ability to manage multiple clinics effectively. • Excellent communication and relationship-building skills to engage with Partners, Lead Vets, and support teams. • High attention to detail and accuracy in rotas, payroll, and compliance documentation. • Confident using operational systems such as Workday, D365, and MS Excel and Outlook. • Proactive problem-solving and decision-making abilities, with strong accountability and follow-through. • Resilient and adaptable in a fast-paced, field-based environment. Deep Functional / Industry Understanding • Solid understanding of operational delivery within a veterinary, healthcare, or multi-site service environment. • Knowledge of clinical operations including rota planning, resource allocation, recruitment coordination, and onboarding. • Familiarity with Health & Safety and compliance processes. • Awareness of financial and inventory control processes. • Understanding of people processes. Length of Experience / Specific Previous Examples • Typically 3+ years’ experience in an operations, field management, or multi-site coordination role. • Proven experience supporting service delivery teams across multiple locations. Qualifications Required • GCSEs (or equivalent) in English and Maths (essential). • Full UK driving licence required for field-based travel. #J-18808-Ljbffr

Mechanical Supervisor (Plumbing) Location: HMP Swaleside Salary: £48,412.56 Contract: Permanent, Full-Time, 39hrs Are you an accomplished Plumber with experience managing or leading teams from a Facilities, Forces or Healthcare background looking for your next challenge? We are seeking a dedicated Mechanical Supervisor to join our team at HMP Swaleside, a CATEGORY B & Male prison. Join a team that is more than just a group of colleagues - we work MONDAY TO SUNDAY as a supportive and driven family, working together to create a safe and nurturing environment. HMP Swaleside runs like a self-contained town, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As a Mechanical Supervisor, you will have the opportunity to work alongside and lead experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Supervisor with one of the following NVQ Level 3 or equivalent qualifications and combination of skills: • EAL Diploma in Plumbing and Heating, • City & Guilds 6009/Q1014058 - Mechanical Engineering Services: Plumbing (Domestic), • BPEC Level 3 NVQ Diploma in Domestic Plumbing and Heating, • City & Guilds 6189 - Plumbing and Domestic Heating, • City & Guilds 6032 - Advanced Craft Certificate in Plumbing, • City & Guilds 5962 - Certificate in Plumbing (Advanced Craft), • City & Guilds 6019 - Mechanical Engineering Services (Plumbing), • City & Guilds 6288-31 - Heating and Ventilating Craftsperson (Industrial & Commercial), • ETA Level 3 NVQ Diploma in Engineering Maintenance, • City & Guilds 6188 - Heating and Ventilating, • City & Guilds 6088 - Certificate in Heating and Ventilating, • City & Guilds 6018 - Heating and Ventilation Installation, • City & Guilds 214 - Engineering Systems Maintenance, • A minimum of five years' experience, ideally within an FM environment and/ or secure environment, military, health or similar sectors., • Experience working on commercial or industrial heating, water or building service systems., • Familiar with, and ability to, work to Water Supply Regulation and Control of Legionella L8 requirements., • Good Health & Safety knowledge., • Excellent organisational, time management and people skills., • A rounded knowledge of risk and compliance and demonstrable planning & project management skills. Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from: • Death in Service at 4x salary, • Access to private GP consultations, • Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis, • A range of financial reward mechanisms, • Access to retailer discounts You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. GFSL has been notified by it's shareholder (MOJ) that the provision of FM Services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company #J-18808-Ljbffr

About Frontiers: At Frontiers, our purpose is simple yet ambitious: to make science open. We believe open science empowers the global scientific community to accelerate discovery and develop the solutions needed for healthy lives on a healthy planet. We are one of the world's largest and most influential open-access research publishers. Every article we publish is peer-reviewed and quality-certified, ensuring research is accessible to everyone, everywhere. To date, Frontiers research has been viewed over 4 billion times, demonstrating the real-world impact of science without barriers. Joining Frontiers means being part of a global, mission-driven organization at the intersection of science, technology, and innovation -- working alongside passionate colleagues who care deeply about advancing knowledge for the benefit of society. To learn more about our impact and culture, please watch this video The role: We're looking for an experience and proactive Office Manager to oversee the smooth daily running of our London hub and ensure a professional, safe, and welcoming environment for all employees and visitors. As the primary onsite point of contact, you will manage facilities, vendors, workplace standards, onboarding, and employee support. You'll play a key role in helping create an environment where employees can do their best work while ensuring the workplace reflects our culture, values, and brand. This is a hands-on role suited to someone who enjoys taking ownership, takes pride in operational excellence, can balance attention to detail with a practical, solutions-focused approach, and creating a consistent, high-quality workplace experience. What you'll be doing: • Oversee the daily operation of the London office, ensuring the workplace remains safe, professional, well-maintained, and fully operational, • Act as the primary onsite contact for building management, coworking providers, cleaners, maintenance teams, contractors, and other workplace vendors, • Manage access control, visitor processes, deliveries, and office security procedures, • Coordinate maintenance, repairs, and workplace improvement initiatives in partnership with the Head of Events & Workplaces, • Partner with IT, Security, People, and other internal teams to ensure effective workplace operations and employee support, • Manage office supplies, furniture, equipment, and inventories, ensuring cost-effective procurement and appropriate stock levels, • Support onboarding and offboarding activities, including workspace setup, equipment provisioning, and office orientation, • Develop, maintain, and continuously improve local office procedures, workplace guidelines, and playbooks, • Support health & safety activities, including incident reporting, drills, workplace inspections, and compliance documentation, • Track vendor performance, budgets, invoices, and contracts, ensuring service quality and value for money, • Provide responsive onsite support for employees' day-to-day workplace needs and help foster a positive office experience, • Assist with onsite meetings, workshops, leadership visits, and employee events, including room setup, catering coordination, and logistics support About you : You're a highly organized and service-oriented workplace professional who takes ownership and enjoys creating environments where people can thrive. You combine strong operational discipline with a people-focused approach, understand the importance of workplace experience, and are comfortable managing multiple priorities in a fast-paced environment. You build strong relationships, communicate confidently, and take pride in maintaining high standards. Ideally, you have: • 3+ years of experience in office management, workplace operations, facilities management, or a similar role, • Experience managing office facilities, vendors, contracts, and service providers, • Strong operational and organizational skills with excellent attention to detail, • Experience maintaining workplace standards in a professional office environment, • Confidence managing multiple stakeholders and priorities simultaneously, • Clear and professional communication skills (written and verbal), • Experience supporting health & safety and workplace compliance activities, • A proactive mindset with a strong sense of ownership and accountability, • Fluent English (written and verbal) Bonus points for: • Experience in coworking environments or with landlord/vendor management, • Knowledge of health & safety processes, • Basic comfort with IT/AV troubleshooting, • Interest in workplace culture, sustainability, and employee experience, • We prioritise office presence and emphasise in-person collaboration, but also offer appropriate adjustments where needed, in line with company policy, • Extra wellbeing days on top of your annual leave allowance, • Up to 3 paid volunteering days each year, • 24/7 confidential Employee Assistance Programme (wellbeing, mental health, legal & financial support), • Learning & development support via the Frontiers Learning Hub, • Competitive local benefits country dependent (e.g. healthcare and pension/retirement provision) Equal opportunity statement Frontiers actively embraces diversity and is a safe and welcoming workplace. Recruitment is free from discrimination - including based on race, national or ethnic origin, age, religion, disability, sex, gender identity or sexual orientation. With employees from more than 50 different nations, our diversity creates vibrant teams and constantly challenges us to appreciate multiple perspectives. #J-18808-Ljbffr

Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. As our Workplace Operations Specialist in our London office, you’ll bring a blend of hospitality, operational excellence, and strategic thinking to everything you do. This role requires 5 days in office during business hours to ensure an excellent onsite employee and visitor experience. This role is a 1 year contract with the possibility of extension and conversion. You support the day-to-day operations of the London office while helping deliver workplace experiences that bring Zip’s culture to life. This role blends hands-on execution with vendor coordination, employee experience, and operational rigor—ensuring the office runs smoothly, is well-maintained, and remains a welcoming environment for employees and guests. Workplace Operations Support daily operations of the London office, ensuring a clean, organized, and functional environment. Act as the first point of contact for workplace-related questions and requests. Manage office supplies (ordering, stocking, organizing, and replenishment). Coordinate deliveries (ordering, receiving, unpacking, and recycling packaging). Maintain shared spaces including kitchens, snack areas, and meeting rooms. Manage room bookings and ensure spaces are set up appropriately. Submit and track facilities requests and resolve day-to-day office issues. Vendor Coordination Coordinate vendor services including janitorial, facilities, and food programs. Build strong working relationships with vendors and building management. Track service schedules and ensure consistent service delivery. Escalate issues or service gaps as needed. Partner with building management on office operations, updates, and compliance needs. Workplace Experience, Events & Culture Support planning and execution of office events, socials, and celebrations. Manage office communications related to events, updates, and workplace operations. Support seasonal moments (decorations, cultural events, employee recognition). Assist with food & beverage programs and overall hospitality experience. Help create a positive, engaging, and inclusive office environment. Guest Experience & Office Presence Welcome guests and provide a strong first impression of the office. Coordinate visitor access and liaise with building management as needed. Conduct office tours for new hires and visitors. Manage guest logistics including passes, notifications, and coordination. Cross-Functional Collaboration Partner with Workplace, People Ops, and other internal teams to support workplace initiatives. Communicate updates clearly around operations, events, and workplace changes. Contribute to improving workplace processes and playbooks over time. The London office runs smoothly and reliably day-to-day Employees have a consistently positive and seamless workplace experience Vendors are accountable and delivering high-quality service Workplace programs (events, food, culture) are well-executed and engaging The office is clean, organized, and operationally efficient We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. #J-18808-Ljbffr

Job Title Senior Platform Engineer with Akamai experience Job Description IG is a FTSE 100 fintech operating across five continents, serving over 1.4m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn’t pivot to innovation; it’s how we’ve always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that’s rare in established businesses. The bar is high – bring a curious and forward-thinking mindset and we’ll give you the platform to define what comes next. Join us at IG – the future gets built here. We’re looking for a Senior Platform Engineer with deep Akamai expertise to own IG’s edge delivery estate and change how it’s run. Today, much of our Akamai configuration is managed by hand through Control Center. Your mandate is to move it into code: Terraform modules, version-controlled rule trees, and GitLab pipelines with the automated checks and guardrails that let application teams request and ship their own edge changes safely. You’ll be the expert other engineers come to, and the person who steadily reduces how often they need to. The Platform Team owns the infrastructure and automation platform underpinning IG’s global trading operations – cloud-native infrastructure on AWS, GitLab CI/CD, and self-service capabilities that help development teams move faster with greater confidence. Edge delivery sits at the very front of that stack: every customer session, trade, and API call reaches IG through it, across every region we operate in and under latency-sensitive conditions. You’ll work hands-on with Property Manager and Akamai’s rule tree model, Edge DNS and traffic management, edge security controls, and certificate lifecycle – from routine property changes through to incident diagnosis and long-term modernisation of the estate. If you care about content delivery and edge infrastructure, and want your work to have direct commercial and customer impact, we’d welcome your application. Automate the estate and enable self-service • Lead the migration of Akamai configuration from manual Control Center changes to a Terraform-first workflow, building reusable, well-documented modules for properties, rule trees, and DNS that other teams can safely consume, • Build self-service paths for routine edge changes – new hostnames, redirects, caching rules – wrapped in policy checks, automated validation, and staging tests that catch mistakes before they reach production, • Integrate edge configuration into GitLab CI/CD alongside ServiceNow change control, so every property and DNS change is peer-reviewed, tested, and promoted through environments the same way each time, • Build tooling around Akamai’s APIs (Python, Bash) that removes repetitive operational work – bulk changes, certificate expiry checks, drift detection, and inventory reporting Own edge delivery and routing • Own the design, configuration, and operational health of IG’s Akamai estate across staging and production networks, in line with change control, • Design and maintain URL redirection, rewrite, and forwarding logic – 301/302, host- and path-based, and Cloudlet-driven – across IG’s public and internal domains, rationalising inherited redirect chains as you go, • Configure routing and origin behaviour, including edge hostnames, CP codes, conditional and dynamic origin selection, failover, and load balancing to support multi-origin, multi-region delivery, • Set caching and delivery strategy – compression, HTTP/2 and HTTP/3, image and video delivery, API acceleration – and run purge and cache invalidation workflows that support release and incident response, • Support multi-CDN and failover strategy through Global Traffic Management, and contribute to disaster recovery and resilience planning for edge delivery Secure and govern the edge • Configure and tune edge security controls – Site Shield, network lists and IP allow-listing, WAF, and bot mitigation – as traffic patterns and threats evolve, • Manage the SSL/TLS certificate lifecycle for edge properties in coordination with Venafi, ensuring certificates reach the edge well ahead of expiry, • Maintain an auditable inventory of properties, hostnames, certificates, and CP codes, and lead periodic reviews that surface and remediate configuration drift and stale entries Diagnose, partner, and share • Diagnose complex delivery, routing, and performance incidents using Edge Diagnostics, debug and pragma headers, mPulse, and reporting APIs – tracing an issue from DNS resolution through edge and origin behaviour to root cause, then closing the gap that allowed it, • Partner with Platform Managers and application teams to translate hosting and delivery requirements into configuration that is secure, performant, and maintainable, and spread edge knowledge across the wider platform organisation Experience level: 5+ years in CDN and edge delivery engineering, with deep hands-on Akamai expertise and a strong infrastructure-as-code background. • Deep Akamai expertise – property creation, versioning, rule tree configuration, and activation across staging and production via Property Manager (Control Center and PAPI), with the judgement to know which logic belongs at the edge and which doesn’t, • Automation and infrastructure-as-code – hands-on with the Akamai Terraform Provider, writing reusable modules that others actually adopt; GitLab CI/CD pipeline experience; and scripting in Python or Bash to automate against vendor APIs, • Routing, DNS, and traffic management – edge hostnames, CP codes, origin and failover behaviour, conditional origins, and traffic steering, with working knowledge of Edge DNS and/or Global Traffic Management for resolution, load balancing, and multi-region routing, • Redirection and rewrite strategy – host- and path-based redirects, rewrites, and Cloudlet policies (Edge Redirector, Forward Rewrite, Visitor Prioritization), including untangling legacy redirect logic without breaking live traffic, • Edge security and certificates – Site Shield, network lists, WAF and bot mitigation, plus SSL/TLS certificate lifecycle management (ideally with Venafi) and a solid grasp of certificate chains, SNI, and secure delivery requirements, • Troubleshooting and delivery observability – Edge Diagnostics, debug headers, mPulse (RUM), and traffic reporting APIs, backed by strong network fundamentals (TCP/IP, DNS, HTTP/HTTPS, routing) and a clear picture of how DNS, CDN, origin, and application layers interact under production load, • Delivering change in a controlled environment – experience working through formal ITSM/change-control processes such as ServiceNow, in regulated or high-availability settings, • Akamai certification in Web Performance, Cloud Security, or Media Delivery, • Other CDN and edge platforms (CloudFront, Cloudflare, Fastly) for comparative or multi-CDN architecture, • AWS networking services (Route 53, CloudFront, ALB/NLB) and hybrid CDN-to-cloud-origin patterns, • Edge compute (EdgeWorkers/EdgeKV), API Gateway, or service mesh for application-layer traffic management, • Akamai DataStream or similar for streaming delivery telemetry into wider observability tooling, • Compliance frameworks such as PCI DSS as they apply to edge and CDN configuration You troubleshoot systematically, tracing an issue from DNS resolution through edge routing, caching, and origin behaviour rather than reacting to surface-level symptoms. You’ve modernised a CDN estate before – cleaning up legacy properties, redirect chains, and routing rules without destabilising high-traffic, latency-sensitive applications. The automation you build gets used. Whether it’s Terraform modules, API-driven pipelines, or self-service workflows, it’s robust, well-documented, and genuinely adopted by the teams who depend on it – because you designed it around how they actually work, and put guardrails in place that make the safe path the easy one. Security and compliance aren’t an afterthought for you. You’ve tuned WAF rules, managed certificate lifecycle, and hardened edge configuration, and you understand how choices made at the edge shape risk. You’re equally comfortable owning a single complex property change and setting the routing and redirection strategy for an entire domain estate – and you’re methodical enough to balance immediate operational demands against longer-term platform quality. Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work. • Competitive salary, • Flexible Benefits Package on top of your salary (12%), • Private medical cover for you and your family, • Life insurance, • Contribution to gym memberships, • 25 Days holiday, with 1 additional day off to celebrate your Birthday & 2 additional days off a year for voluntary work (28 in total), • The option to buy or sell holiday days, • A comprehensive global and local onboarding process, • Enhanced primary (maternity), secondary (paternity), and shared parental pay and leave, as well as a range of support and benefits for parents Learn more about the Perks here! Join us for this exciting journey. Apply now! Number of openings 1 #J-18808-Ljbffr

Are you passionate about creating safe, efficient and welcoming workplaces? We're looking for a proactive and customer-focused Facilities Officer to join our Property & Facilities team. This is a varied and rewarding role where you'll support the delivery of facilities operations and utilities management across Barnardo's corporate property portfolio, helping to ensure our buildings remain safe, compliant and well maintained. This involves regular travel to corporate offices including Russell Square and Highbury & Islington and occasional pre planned weekend work. Working closely with the Programme Manager and wider Properties and Facilities Management colleagues, you'll provide a cohesive, responsive and customer-focused service to colleagues, visitors and contractors across our sites. • Supporting day-to-day facilities operations across Barnardo's House and other corporate offices., • Coordinating contractors and monitoring service delivery to ensure maintenance and compliance activities are completed effectively., • Supporting health, safety and statutory compliance activities, inspections and audits., • Managing Facilities helpdesk requests and ensuring excellent customer service standards are delivered., • Overseeing visitor management, reception support, meeting room services and postal operations when required., • Supporting financial administration, including purchase orders, invoicing and record management., • Taking day-to-day responsibility for utilities administration, including invoice validation, meter readings, supplier liaison and query management., • Building strong relationships with colleagues, suppliers and stakeholders to deliver a high-quality facilities service. We're looking for someone who: • Experience working in a facilities, property, workplace or operational support environment., • Understands building maintenance, contractor management and facilities service delivery., • Strong organisational and administrative skills with excellent attention to detail., • Confident using Microsoft Office and workplace management systems., • Experience managing multiple priorities and providing excellent customer service., • Knowledge of health and safety, compliance requirements and utilities administration., • Enjoys working collaboratively and building positive relationships with a wide range of stakeholders. At Barnardo's, you'll be part of an organisation that makes a real difference to the lives of children and young people. You'll work alongside dedicated colleagues who are committed to creating safe, welcoming and effective workplaces that enable Barnardo's services to deliver their vital work. We are looking for someone who actively demonstrates Barnardo's values: • Respecting the unique worth of every person, • Encouraging people to fulfil their potential, • Working with hope, • Exercising responsible stewardship This is an excellent opportunity for someone looking to develop their career within Facilities Management while supporting a national charity that changes childhoods and changes lives. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. #J-18808-Ljbffr

2391 Electrician (Test & Inspect Engineer) Location:HMP Pentonville (N7) Salary: £48,412.56 + an additional 5% basic salary in recognition of shift and weekend working + an additional £3,500 in allowances per annum. Contract: Full Time - Perm (39 hours per week) We are seeking a dedicated Test and Inspect Engineer to join our team at HMP Pentonville a category B adult male prison. Join a team that is more than just a group of colleagues - we work Monday to Sunday as a supportive and driven family, working together to create a safe and nurturing environment HMP Pentonville runs like a self-contained city, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As a Test and Inspect Engineer you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Test and Inspect Engineer with a combination of the following qualifications and skills/experience: • At least five years experience working as an electrician, • Two years experience working in a role as a test and inspection electrician or equivalent, • Experience working on commercial or industrial electrical systems and catering equipment, • Good working Knowledge of relevant health and safety requirements, • Strong communication skills, • Basic IT skills including knowledge of Microsoft Office Excel and Word, • Experience of working under pressure to tight deadlines, • C&G 2367 or 2357 (Electrical Installation), • C&G 2391 - Electrical inspection and testing, • NVQ level 3 in Electrical Installations or equivalent, • 18th Edition, • Good Health & Safety knowledge., • Excellent organisational, time management and people skills. If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. Future Plans. GFSL has been notified by it's shareholder (MOJ) that the provision of FM Services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company JBRP1_UKTJ

Job Role: Mechanical Supervisor (Plumbing Supervisor) Location: HMP Pentonville (N7) Salary: £50,274.58 plus additional 5% basic salary in recognition of shift and weekend working with an additional £3,500 in allowances per anum. Contract: Full Time - Perm We are seeking a dedicated Mechanical Supervisor to join our team at HMP Pentonville a category B male prison. Join a team that is more than just a group of colleagues - we work Monday to Sunday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Pentonville runs like a self-contained city, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As a Mechanical Supervisor, you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Mechanical Supervisor with any combination of: Five years' experience as a plumber or equivalent Must be familiar with and able to work to Water Supply Regulation and Control of Legionella L8 requirements Experience working on commercial or industrial heating and water or building services systems Experience of supervising staff Plumber qualified to C&G 6035 (Plumbing), C&G 6189 (Plumbing and heating) and NVQ level 3 in Plumbing or equivalent. Up to date First Aid at Work Qualification - Desirable Relevant professional qualifications (facilities management/project management) - Desirable Good Health & Safety knowledge. Excellent organisational, time management and people skills. If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. Future Plans GFSL has been notified by its shareholder (MOJ) that the provision of FM services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company TPBN1_UKTJ

Overview In this on-site role, you ensure a professional, welcoming front of house and seamless visitor experience across Ramboll offices. You’ll support facilities, IT, and HSEQ compliance while partnering with the Location Support Coordinator to create an inspiring, efficient workplace. The role blends client care with office facilitation, contributing to continuous improvement and a culture of excellence. You will be the main on-site contact for clients and visitors, shaping the office environment and experience. Pay / Benefitsdevelopment opportunitiesflexible work environment27 days annual leave + bank holidaysmatched pension contributionsprivate medical coverlife assurance ResponsibilitiesMaintain sign-in protocols and health, safety, and GDPR compliance for visitors and contractorsPromote professional behaviours and lead by exampleSupport office operations: front of house, desk bookings, parking where applicablePerform reception duties: meet & greet, calls, schedule attendanceManage meeting rooms, AV/teleconferencing, catering, IT support and related requestsLog and track tickets via the Helpdesk and ensure timely resolutionCoordinate with FM providers, cleaners, and maintenance engineersAssist with new starter equipment setup and induction toursManage stationery, kitchen duties, and coffee machine maintenanceUse Maconomy to log purchases, raise POs and input invoicesProvide local IT support for desk setup and asset provisioningCoordinate onsite events (catering, room bookings, car park)Maintain auditable records and uphold HSEQ standardsPrepare HSEQ notices, Fire Warden/First Aider data and safety documentationAssist with PPE and WFH equipment orderingSupport facilities inspections and data uploads to FM shared siteConduct daily/weekly/monthly environment checks and keep IT equipment functioningEnsure accurate site signage and information displaySupport location-specific activities with the Location LeaderMaintain data spreadsheets and perform ad hoc duties Key requirementsExcellent planning and organizing skillsMS Office proficiency (Word, Excel, Outlook, Teams)Strong communication, responsiveness, and flexibilityAbility to build internal and external relationshipsAbility to multi-task and work under pressureAbility to think critically and pursue continuous improvementplanning and organizational abilitiesstrong communicationrelationship-buildingMS Office (Word, Excel, Outlook, Teams)IT basic support for desks and assetsAV/meeting room tech setup

We are looking for an Employment Tax Senior Manager to join a growing department, working closely with the wider Tax and Legal teams. This person will deal with employment tax advice and complex compliance for a large portfolio of clients, supporting organisations across a broad range of industries. Department: Employment Tax Location: City, London Compensation: £78,000 - £91,000 / year • Advising on all aspects of employment tax including employment status, PAYE obligations, National Insurance contributions, temporary workplace relief etc., • Undertaking PAYE health checks and assisting clients with PAYE enquiries from HMRC, • Advising on completion of P11Ds, PAYE Settlement Agreements and Short Term Business Visitor reporting, • Dealing with overseas tax queries in conjunction with our international network, • Review of expatriate self-assessment tax returns and payroll computations, • Supervision of team’s work and answering their queries, • Dealing with queries from Partners and managers on a daily basis, • Providing technical support to the firm’s payroll bureau, • Understanding of monthly payroll processing, • Advising on taxation of employee share schemes including submission of in-year notifications and end of year reporting to HMRC, • Assisting development of new business, • CTA qualified with strong employment tax experience, including PAYE, benefits and compliance, • Broad technical knowledge across employment taxes, including expatriate/global mobility, share schemes and personal taxation, • Experience dealing with HMRC enquiries and reviews, with confidence managing interactions directly, • Good understanding of payroll processes, including monthly payroll operations, • Experience working with or advising nonprofit organisations is advantageous, • Strong communication skills, with the ability to explain complex technical matters clearly to non-specialists, • Organised, proactive and self-motivated, with the ability to take ownership of work and drive it through to completion, • A collaborative team player, with experience supporting and working alongside colleagues at different levels #J-18808-Ljbffr

We're currently recruiting a dedicated Facilities Supervisor to help ensure the smooth running of the operations in Healthcare on a part time basis, contracted to 15 hours per week. As a Facilities Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Weekends only Could you bring your spark to Healthcare? Here's what you need to know before applying: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Facilities Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com/0610/96270011/52821572/R/BU #Medirest Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKTJ

#ShowOffYourShowroom Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality. The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in! In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential. Key Responsibilities: You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins. You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency. You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms. You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates. You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards. You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don't just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets. Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business. You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment. You will have experience in relationship management and developing a true partnership approach with clients. You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions. Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!). A valid UK Clean Driving Licence and access to a car is essential for this role. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for! Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Uncapped commission Discounts, savings and cash back at numerous retailers Enhanced pension Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans A business striving to create an environment of inclusion so everyone can be their true self And more! #BelongWithUs We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to ‘fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment. TPBN1_UKTJ

As a Bank Band 6 Health Visitor, you will play a key role in promoting the health and wellbeing of children and families. Registered Health Visitor (SCPHN). Are you a passionate and motivated Health Visitor looking for flexible working opportunities? We are seeking a.

Job Role: Escort/Handyperson x2 Location: HMP Bedford, St Loyes street-MK401HG Salary: £27,505.8 with 5% shift pattern Contract: Full time/Permanent We are seeking a practical and confident Handyperson / Maintenance Operative to join our team at HMP Bedford, a Category B & Adult/Male prison as an Escort / Fabric Operative. Join a team that is more than just a group of colleagues - we work Monday-Sunday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Bedford runs like a self-contained town, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As an Escort / Fabric Operative, you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for an experienced Handyperson to join us as an Escort / Fabric Operative with a combination of: - Experience of prison environment (Desirable) - Experience of use of hand and power tools - Previous experience of working within a building fabric / Hard FM environment - Up to date First Aid at Work Qualification - Level 2 qualification in English and Maths - Good Health & Safety knowledge - Excellent organisational, time management and people skills If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. Future Plans. GFSL has been notified by it's shareholder (MOJ) that the provision of FM Services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company TPBN1_UKTJ

Why Join Us? This is more than a maintenance role—it’s an opportunity to be the guardian of our client’s brand and the first impression for every visitor. You’ll play a visible, valued part in creating exceptional spaces that reflect world‑class standards. CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Branch Enhancement Engineerto join the team located in John Lewis & Waitrose Partnership locations nationwide. Join CBRE as a key ambassador for our client’s brand and site excellence. In this enhanced role, you will ensure that every aspect of the client’s environment reflects the highest standards of presentation, safety, and operational excellence—delivering a workplace that embodies the client’s brand values and supports exceptional experiences for all visitors and staff. • Act as a site standards champion, proactively maintaining and enhancing all visible and functional aspects of the client’s premises to meet and exceed brand expectations., • Conduct regular site walks and audits to ensure all areas align with brand guidelines and show site standards, addressing any issues promptly., • Collaborate closely with client representatives to understand and deliver on their vision for site presentation and operational excellence., • Lead on fabric and finish repairs (walls, floors, ceilings, fixtures), ensuring all work is completed to showcase quality., • Ensuring all customer facing areas are immaculate and ready to impress., • Take ownership of minor projects and upgrades that enhance the client’s environment and brand image., • Uphold rigorous Health & Safety standards, acting as a role model for safe and professional conduct., • Use digital tools to track, report, and communicate progress, ensuring transparency and accountability., • Ensure maintenance tasks are completed within agreed timescales., • Liaise with Clients representatives with respect to maintenance & repair tasks., • Undertake site surveys & adhere to Method Statements & Risk Assessments for planned works., • Repairs floor and wall coverings., • Responsible for ceiling tile repairs and replacements., • Responsible for other building and installation works as required., • Accountable for all elements of show site standards and brand excellence., • Utilise PDA to complete works, key communications & updates., • Undertake minor projects works., • Ensure all works are carried out safely and in accordance with Health and Safety at Work Regulations., • In addition to the above duties you will be expected to undertake all reasonable tasks as directed by your line manager, including (not exhaustive), jet washing, decoration, pot hole repairs etc., • Proven experience in fabric maintenance, carpentry, or similar roles within high‑profile or customer‑facing environments., • Strong understanding of brand standards, site presentation, and the importance of first impressions., • Excellent communication and client relationship skills., • Proactive approach to compliance and health and safety standards., • Ability to work flexibly, including outside standard hours for events or urgent needs., • Technologically literate and experience with digital reporting tools. #J-18808-Ljbffr

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in theircareers. We are looking for an experienced and people-focused Guest & Colleague Experience Manager to lead and inspire our workplace and guest services teams across our contract with a client in the financial services industry. Reporting to the National Account Manager, you will play a pivotal role in delivering exceptional guest, client, and colleague experiences across multiple locations. Leading a large team of over 20 colleagues, you will be responsible for maintaining consistently high service standards, driving operational excellence, and fostering a positive, high-performing culture that reflects Portico's values and commitment to service excellence. This is an exciting opportunity for a dynamic leader who enjoys developing teams, influencing stakeholders, implementing change, and continuously improving service delivery within a fast-paced corporate environment. Key Responsibilities • Lead, motivate, and develop a team of 20+ colleagues across multiple locations., • Ensure the consistent delivery of exceptional guest and colleague experiences across the portfolio., • Drive service excellence through effective leadership, coaching, and performance management., • Work closely with the National Account Manager to support strategic objectives and business initiatives., • Build and maintain strong relationships with clients, stakeholders, and operational teams., • Monitor and manage service performance against agreed KPIs and SLAs., • Analyse performance data and reporting to identify trends, opportunities, and areas for improvement., • Lead continuous improvement initiatives to enhance service quality, efficiency, and consistency., • Implement and manage operational processes, ensuring best practices are followed across all locations., • Support recruitment, onboarding, training, and talent development activities., • Ensure compliance with company policies, health and safety requirements, and employment legislation., • Promote a culture of engagement, accountability, and customer-focused service delivery. The successful candidate must be flexible to travel to all locations within the client portfolio, UK wide. The successful candidate will ideally be based in London, Bristol, Liverpool, Leeds or Birmingham. Hours: 40 hours per week, with typical shifts between 07:30 - 18:00, Mon-Fri. Salary: £55,000-£60,000 per annum The successful candidate will be an experienced workplace, hospitality, front-of-house, or soft services professional with a successful track record of leading large teams and delivering exceptional customer experiences. They will be a strong communicator and relationship builder, who thrives in a people-centred environment, as well as passionate about creating memorable experiences for guests, clients, and colleagues alike. Essential Skills & Experience • Proven experience leading and developing large teams of 20+ colleagues within hospitality, workplace experience, guest services, or soft services environments., • Strong customer service ethos and a passion for delivering exceptional experiences., • Experience operating within a corporate or professional services environment., • Excellent communication and interpersonal skills, with the ability to build credibility and influence stakeholders at all levels., • Strong people management experience, including coaching, mentoring, and performance management., • Experience managing service performance against KPIs and SLAs., • Ability to use data, reporting, and operational insights to drive informed decision-making and continuous improvement., • Proven track record of implementing change and improving processes and service delivery., • Experience managing services across multiple sites or locations., • Strong organisational and problem-solving skills., • Proficiency in Microsoft Office applications., • Working knowledge of workplace systems, including room booking and visitor management platforms., • Understanding of health & safety requirements and employment legislation. What You'll Bring • Inspirational leadership and a collaborative working style., • A proactive approach to service enhancement and problem-solving., • Commercial awareness and operational excellence., • The ability to balance strategic objectives with operational delivery., • A passion for creating engaging workplace experiences for colleagues and visitors., • The drive to continuously improve standards, processes, and team performance. What's in it for you? • Excellent holiday allowance, • Pension contributions,, • Life insurance, • Enhanced annual leave, • Recommend a Friend Bonus Scheme, • Thank you voucher scheme., • 24-hour personal helpline for employees, providing counselling & information services., • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more., • Our Training Academy provides excellent training and development opportunities for our people. #J-18808-Ljbffr

Publicis Re:Sources is at the core of Publicis Groupe, the world's largest communications company. We are the only full-service, end-to-end shared service organisation in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients. Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 6,000+ employees in over 55 countries. We provide technology solutions and business services, including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management, information security, and global mobility — supporting 110,000+ employees across the Publicis Groupe network. Our people are at the centre of everything we do, bringing curiosity, collaboration, and a commitment to excellence to their work every day. Learn more about Publicis Re:Sources and the Publicis Groupe agencies we support at publicisresources.com#LI-KM2 .#LI-KM2 Who We’re Looking For: Your Profile We are seeking a proactive, highly organised, and client-focused professional with a proven ability to thrive in a dynamic, high-pressure environment. The ideal candidate will possess exceptional problem-solving skills, a keen eye for detail, and a relentless commitment to delivering a "best in class" service experience. Helpdesk & Service Management Excellence: • Serve as the primary point of contact (POC) for the Groupe helpdesk service tool, efficiently resolving user issues and ensuring high levels of client satisfaction., • Proactively manage the Facilities Service Now ticket dashboard, ensuring timely allocation and resolution of reactive requests to consistently meet, exceed Service Level Agreements (SLAs)., • Routinely maintain and review the Helpdesk guide/manual, proactively adapting procedures to meet evolving business needs and optimize service delivery.Continuously familiarize yourself with helpdesk functionalities to provide expert guidance and ensure operational efficiency., • Front-of-House & Access Control:, • Assist in the management of the TVC Publicis access control system, including the efficient issuance, deactivation of access passes, access passes for all pre-booked guests and proactively communicate updates on host availability, liaising with TVC Estate security, thus ensuring a professional and positive visitor experience., • Event Support & Facilities Coordination:, • Coordinate and support the TVC setup and derigging of all meeting room requests, UK and global business development pitches, often under tight deadlines and with precision, which could be offsite or within other Groupe Buildings., • Collaborate and provide essential support across various Facilities service lines as needed, demonstrating a flexible and team-oriented approach., • Compliance & Adaptability:, • Ensure strict adherence to all health and safety policies, systems, and procedures to maintain a safe and compliant working environment., • Demonstrate flexibility in shift patterns, work methods, and departmental support to ensure the smooth, continuous operation of all sites, acting as a committed advocate for Publicis., • Arrange essential cover for team absences (e.g., sickness, holidays) across various London locations, often with short notice, to maintain operational continuity., • Undertake additional duties and ad hoc projects as reasonably requested by management, contributing to overall team objectives and adapting to changing priorities., • Deliver Exceptional Client & User Resolution:, • Accountable for effective, client-centric resolution of all helpdesk issues, thus ensuring a high level of satisfaction and minimal operational disruption., • Ensure Seamless Operational Planning & Service Reliability:, • Accountable for the meticulous planning, scheduling, and execution of facilities services (e.g., pitch setups, meeting room configurations, hospitality requests), proactively preventing conflicts and guaranteeing consistent adherence to all Service Level Agreements (SLAs)., • Cultivate a High-Performing Service Team:, • Accountable for the effective leadership of the helpdesk development and motivation of the helpdesk operation through the reception supervisor team Essential Experience & Qualifications: • Service Excellence Background:Minimum of2 years dedicated experience in a corporate service helpdesk role, or a similar high-volume service delivery role and demonstrate proficiency with Microsoft Office (Outlook, Word, Excel), including advanced skills in calendar/meeting room booking systems. Managing complex schedules, conflicting demands, and resource allocation to ensure seamless operational flow. Essential Skills & Competencies: • Exceptional Problem-Solving:A proactive and innovative problem-solver, adept at quickly identifying and resolving complex issues (e.g., calendar booking clashes, client resolutions) with creative "outside-of-the-box" solutions, ensuring minimal disruption and maximum satisfaction., • Resilience Under Pressure:Proven ability to remain calm, focused, and effective in a demanding, fast-paced environment with a constant flow of requests, confidently triaging and prioritizing tasks to meet tight deadlines., • Outstanding Communication & Interpersonal Skills:Excellent verbal and written communication, capable of building rapport, managing expectations, and conveying information clearly and professionally at all levels., • Client-Centric Approach:A deeply customer-focused individual with a natural ability to anticipate and understand client and visitor needs, consistently striving to exceed service expectations., • Meticulous Attention to Detail:A sharp eye for accuracy and detail, ensuring precision in all tasks from guest registration to calendar management and complaint resolution., • Organisational Prowess: Strong organisational skills, with the ability to effectively manage multiple calendars, competing requests, and various administrative tasks simultaneously. Personal Attributes: • Proactive & Motivated:A highly motivated individual who takes initiative, identifies opportunities for improvement, and drives personal and team learning, enthusiastic and positive disposition, eager to take on new challenges and contribute actively to team success., • Flexible & Adaptable:Willingness and ability to work flexibly in accordance with business needs, including varying shift patterns and supporting the wider Publicis team across different locations., • Team Player:A collaborative individual who thrives in a team environment while also being capable of working autonomously when required., • Complaint Resolution & Diplomacy: Ability to handle complaints and challenging situations professionally and empathetically, always maintaining a positive outlook and striving for swift, equitable resolutions. This is a full-time, in-office position, Monday to Friday, with working hours from 8am to 5pm . Our main office is at the iconic Television Centre (TVC) in White City, London, and the role will also involve travel to our other offices in London. We are aDisability Confident Employerand are committed to providing a fair assessment process and are happy to discuss and explore reasonable adjustments during the hiring process. Publicis Groupe UK fosters and inclusive environment through our inspirationalEmployee Action Groups(EAGs). We have a comprehensivebenefitsoffering. Our full health and lifestyle benefits package will be shared with you, when you join us. In addition to key benefits like Pension, Life Assurance, Income Protection and Private Medical, some of our other benefits are: • Annual Leave(25 days plus 8 bank holidays), increasing after 5 years, by 1 day per additional service up to 30 days.Birthday Day Off that can be used in your birthday monthand the opportunity toBuyor Sell Holidayat the start on each year., • Flexible Bank Holidays,you can switch the 2 Easter bank holidays for other days of your choosing.Reflection Daysfor time away from work to focus on what works best for you.Work your World, after completion of one year, you have theopportunity to work anywhere in the world, where there is a Publicis Groupe office, for up to 6 weeks a year., • Help@Hand,our lifestyle and wellbeing app that supports you and your family; 24/7Helpline, Remote GPs, Medical or 2nd Opinion, Mental Health &Wellbeing,Physiotherapy,1-2-1 Lifestyle Coaching,Nutritional Consultations, Savings & Discounts and lots more., • Inclusive Policiesto support you and your family including enhanced Family Leave, Disability, Carers, Transitioning at Work, Flexible Working, Menopause., • Local discounts,restaurants & retailers in Westfield White City.Onsite Caféwith complimentary breakfast, a subsidised lunch menu, and an in-house barista. #J-18808-Ljbffr

Recruitment and Resourcing Officer Job description We're currently recruiting for two Recruitment and Resourcing Officers to join our team. One vacancy has arisen due to an internal move, and the other is on a fixed term basis. Two roles available: Full-Time, Open-Ended (37 hours per week, Mon - Thurs 9.00am to 5.00pm and Friday 9.00am to 4.30pm) Part-Time, Fixed-Term for up to 12 months (18.5 hours per week, 0.5 FTE) or earlier return of the postholder Both roles offer hybrid working, combining office and home working, with an initial office based training period. Working arrangements: Full-time: office-based Tuesday, Wednesday (Team Day) and Friday Part-time: Wednesday to Friday, officed based on Wednesday (Team Day) and Thursday. About You: Do you enjoy working with a wide range of stakeholders? Do you thrive on a providing an exceptional customer service? Our Recruitment and Resourcing team are responsible for managing the end-to-end recruitment process for all academic and professional services roles acrossthe University. About the role: Daily, you'll manage your own portfolio being responsible for the end-to-end recruitment process from advertising to onboarding successful candidates. You'll provide recruitment and resourcing advice to your hiring managers including where and how to advertise creatively. You'll support on immigration activities in relation to the new starter process; including right to work checks, Academic Visitor letters and Certificates of Sponsorships. You'll be joining a supportive team environment, working closely with experienced colleagues who will help you develop your recruitment and immigration knowledge. Key Requirements: You'll need to be comfortable talking to and advising colleagues at all levels of the university. Have a can-do attitude and thrive on providing excellent customer service to our candidates and key stakeholders. You will be the first point of contact in the team for your designated portfolio customers and will work alongside ateam of fellow Officers. You will need to have administration experience and ideally, this would be in a recruitment and resourcing environment, but this is not essential. Your previous administration experience should include prioritising and processing high numbers of tasks with a high level of accuracy and in a timely manner, as well as experience of IT systems including Microsoft applications. If you feel you have the necessary experience and skills and would like to be part of our welcoming team, we would love to hear from you! We welcome applications from all walks of life, and we are really committed to diversity and inclusion in the way we manage recruitment and how we work with our colleagues at Loughborough University. We'll expect you to be committed too. In return, we can offer you a supportive and friendly environment with lots of opportunity to learn and develop your personal and professional skills. For an informal discussion please contact Lynne Parker, Acting Recruitment and Resourcing Team Leader . For more information refer to the full job description and person specification . We happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional adjustments, you'd like to request please contact Lynne Parker on . We also offer reasonable adjustments on the job. Application Process: Applications for the role will be reviewed against the essential and desirable criteria listed in the person specification. Please ensure you clearly state how you meet each of the essential (and desirable) criteria in your application giving examples For further support with your application, please refer to our application guidance , which includes some top tips and support to help you when completing your application Please state on your application if you are interested in either the full-time or part-time position or wish to be considered for both roles in your application. Application closing date: Monday 19 October 2026 Interviews to be held week commencing Monday 2 November 2026 Our Benefits At Loughborough, our benefits are designed to support your life inside and outside of work, helping you to thrive and feel valued as part of our community. Examples of our benefits include: Time off • generous holiday allowance, including 14 university closure days and bank holidays, with the option to buy extra through our holiday purchase scheme. Where you work, • access to a range of fantastic facilities with plenty of green space across our 523-acre East Midlands campus, plus an exciting community at our London campus on the Queen Elizabeth Olympic Park. Financial Wellbeing - competitive pay, two excellent pension schemes, and everyday savings opportunities. Support for you and those close to you - through our range of life event leave policies as well as access to an on-site nursery at our East Midlands campus, flexible and hybrid working options. Health and Wellbeing • discounted gym memberships and access to world-class sporting facilities, including physiotherapy, plus healthcare offers such as eyesight testing and wellbeing support. Travel and sustainability, • access to our electric vehicle and cycle-to-work schemes, as well as a variety of travel offers to support sustainable commuting. Discover more about the full range of rewards and benefits at Loughborough University. #TJ TPBN1_UKTJ

We sort community nurse ,health visitor jobs with better pay, shorter commutes and sooner starts in mind.

Are you an experienced visitor experience, customer service or operations leader looking for your next challenge in the museum and cultural sector? We are seeking an exceptional Visitor Experience First Line Manager to lead and develop a team of Visitor Experience Assistants within one of the world's most visited cultural attractions. This is a highly visible leadership role, responsible for ensuring outstanding standards of visitor experience, operational excellence, safety and team performance across our galleries. You'll lead by example on the floor, managing visitor flow, coordinating staff deployment, responding to incidents, resolving customer issues, and maintaining exceptional presentation standards throughout the galleries. You will play a key role in supporting daily delivery, major exhibitions, public programmes and special events while ensuring health, safety and security procedures are consistently maintained. At the heart of the role is your ability to motivate, coach and develop your team, creating a positive culture focused on service excellence and continuous improvement. This is a fantastic opportunity for a confident people manager who thrives in busy visitor-facing environments and is passionate about delivering memorable experiences for diverse audiences. • Lead on performance and appraisals, supporting training and personal and professional development, • Undertake employee relations processes where required, • Lead proactive, informative and engaging daily briefings, • Plan and coordinate resources, • Ensure health, safety and security in public spaces, • Manage operational situations such as emergencies, incidents and visitor complaints, • Maintain high standards of presentation throughout the Museum by providing information and guidance to visitors and encouraging visitors' feedback The Masterplan The British Museum is undertaking its biggest transformation since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere. • Proven experience leading, motivating and developing frontline teams, • Strong people management capability, including performance management, coaching and employee relations, • Experience delivering outstanding customer or visitor service in busy public environments with a commitment to creating inclusive, welcoming experiences for all visitors, • Confidence making operational decisions and managing challenging situations while remaining calm, professional and decisive, • Excellent communication and interpersonal skills, • Strong organisational skills and a proactive approach to problem solving, • Experience within the museum, arts or heritage sector would be advantageous, but applications are welcomed from candidates with transferable leadership experience from other visitor-focused environments. At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found here, but we've outlined some highlights below: • Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access., • Civil Service Pension Scheme defined benefit with 28.97% employer contribution., • 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years)., • Social and wellbeing perks including Staff parties, social clubs, CSSC sports and leisure, and support from the Civil Service Retirement Fellowship., • Peer support and allyship with five diversity networks for community., • Learning and development through courses, mentoring and Athena as well as support for professional qualifications., • Employee Assistance Programme available 24/7 for counselling, wellbeing support and more. Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered: • Care Deeply, • Embrace the Unknown, • Spark Curiosity, • Value Many Voices These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application. Additional details If you have any additional needs that we should be aware of to support you with your application, please provide details to [email protected]. The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants. #J-18808-Ljbffr

The Facilities Manager Workplace Experience Lead (FMWEL) will be responsible for managing all aspects Facilities services and associated contracts for The Fidelis Partnership (TFP)office premises across in 22 Bishopsgate, Lime Street and in collaboration with the Grace Hall Facilities Manager. The FMWEL will deputise for the Group Head of Facilities in their absence and be the point of contact for stake holder interactions. The 22 Bishopsgate Office will be the flagship operation in Facilities services across TFP, as such the FMWEL will be the main point of contact for Facilities in the UK, supporting the Facilities Management representatives from the smaller or regional offices as an SME for Facilities related issues. The FMWEL will work in conjunction with the Group Reception Manager in delivering exceptional customer service throughout the offices, maintaining, and enhancing the employee experience and simultaneously exceeding guest expectations. • The FMWEL will work in conjunction with the Group Reception Manager in delivering exceptional customer service throughout the offices, maintaining, and enhancing the employee experience and simultaneously exceeding guest expectations., • Lead, coach and develop the facilities team setting clear expectations, providing regular feedback and guidance, and identifying development opportunities to build capability, accountability and high performance,, • Create and agree an annual training plan to ensure cross training is achieved across all locations to build a strong team with contingency arrangements embedded into the work ethos., • Support and mentor junior members of the Facilities team including supply partners to build a flexible collaborative team across all locations., • Perform regular appraisal meetings and set structured achievable goals to promote personal development and embed a culture of ongoing improvement., • Support the GHFM in building a professional proactive team across all locations., • Ensure all offices are managed and maintained in a safe, secure and orderly manner to prevent accidents, incidents and ill health., • Take immediate action to resolve issues as soon as they are identified, and speak up promptly where risks or concerns are observed to help prevent incidents from occurring., • Ensure that all services, activities and planned maintenance routines comply with Health & Safety regulations and internal standards., • Ensure all Facilities contractors, suppliers and associated services are performing tasks in line with Health & Safety legislation. Review RAM’s and Permits to work to minimise the impact on employees and guests., • Using the companies preferred H&S monitoring tool Vantify, maintain all relevant health, Safety and compliance records including all incidents and accidents for TFP and associated companies across the UK Property portfolio in line with agreed KPI’s., • Provide comprehensive management reports to demonstrate HSSE compliance status to senior management and stakeholders including but not limited to, Workstation Assessment Health Summaries, Security audits, Contractor Management reports, Health & safety audit updates., • Act as the Chief Fire Warden for evacuations in the 22 Bishopsgate and support the planned evacuation schedule for the other Fidelis office locations., • Recruit First responders, (First Aiders and Fire Marshalls), arrange training, maintain records of training. Ensure there is adequate stock of First aid supplies and ensure AED devices are serviced and maintained., • Champion the continuous commitment to The Fidelis Partnership Environmental policy by introducing green initiatives, monitoring waste, improving recycling, and procuring sustainable products and services., • Maintain the security of the premises by ensuring strict security protocols are followed and ensuring all relevant staff are aware of the process. Monitor security of the buildings by integrating access reports, to ensure access levels are relevant to the job role. Ensure all leavers are deactivated from the system as soon as possible after they leave., • Manage the companies preferred Crisis management messaging tool to coordinate emergency procedures and manage incidents., • Ensure all actions created through Fire, General and Water Risk assessments are followed up and resolved in a timely manner., • Visitor Management – Ensure the FOH team are fully competent with the security arrangements and guest registration process for each UK location., • Meeting Room Management, working with the Group Reception manager, ensure that the Facilities in each room are well maintained, in working order and resolve maintenance issues promptly., • Best Practice – Share best practice across all locations to embed the culture of professional highest quality service standards in all FTFP associated offices., • Oversee small works projects and enhancements to the office ensuring the space is maintained to a safe and secure standard throughout the project., • Have a full and clear understanding of the supplier contracts and deliverables, including budgets, KPI’s, SLA’s and compliance. Ensure the suppliers are clear on expectations and deliver accordingly. Highlight any breached KPI’s to the GFM with evidence and data., • Monitor Supplier Costs against budget and highlight any variances., • Ensure regular review meetings are held with the main suppliers to encourage a partnership approach to services with the goal of providing The Fidelis Partnership with best-in-class office service across all aspects of Facilities., • Monitor Maintenance schedules and maintain relevant service records for the purpose of evidencing HSE compliance for all UK locations., • Oversee the schedule for cleaning, ensuring the highest standard of cleanliness is maintained throughout all areas., • Monitor and record Facilities costs to develop a clear budgeted approach for future expenses and maintain records for evidencing spend., • 3-5 years previous experience in the role of Facilities Manager or a Senior assistant Facilities Manager. Exposure to Health, Safety, Security and Compliance Management., • Strong team leader with a focus on exceptional customer service and can-do attitude., • Strong written and verbal communication skills with the ability to interact with services staff and executives with the same professional confidence, building relationships at every level of the organisation., • Ability to analyse a situation calmly, decide on the solution and act quickly to maintain services with minimal impact on the business., • A natural problem solver that takes ownership of a situation and follows the solution through to conclusion., • Very organised and proactive, with high attention to detail and excellent work ethic., • Good understanding of the Microsoft Suite (particularly Word, Outlook, Excel) and the desire to learn new systems, • Understand basic Health, Safety and Compliance in an office environment and a willingness to continue learning and implementing best practice in the workplace., • Able to work well independently and maintain a positive outlook when under pressure. #J-18808-Ljbffr

London | Full Time | Office Based Fixed-Term Contract – 12 Months At Craster, we create intelligent design solutions that help premium hospitality brands deliver exceptional customer experiences. We are looking for a proactive and highly organised HR & Office Administrator to join the team on a 12-month fixed term contract. This role sits at the heart of the business, supporting both people operations and day‑to‑day office administration, whilst also playing a key role in helping us modernise and automate how we work. This is not a traditional admin role. We are looking for someone who is naturally curious about technology, enjoys improving processes, and is excited by the opportunity to use AI tools, workflow automation and systems to create smarter, more efficient ways of working across HR and office operations. The successful candidate will support core HR administration, onboarding, HR systems management, office coordination and internal events, whilst also identifying opportunities to reduce manual administration through automation and process improvement initiatives. • Supporting recruitment administration, including job postings and agency liaison, • Administering PI assessments and sharing results with hiring managers, • Drafting offer letters and contractual documentation for approval, • Managing employee references and HR correspondence, • Maintaining PeopleHR records and ensuring data accuracy, • Supporting onboarding and offboarding processes, including IT coordination, • Acting as primary administrator for HR systems and platforms, • Producing regular management information and reporting, • Maintaining GDPR compliant electronic and paper‑based filing systems, • Supporting LMS and health & safety administration, • Identifying and implementing opportunities to automate manual HR and administrative processes using AI tools and workflow platforms, • Supporting internal engagement initiatives and company events, • Booking travel, meetings and accommodation as required, • Supporting logistics for trade shows and company events, • Ordering office supplies, catering and consumables, • Managing office access, key fobs and visitor coordination, • Liaising with building management and external suppliers, • Organising meetings and company events, • Managing post, deliveries and general office coordination, • Supporting office upkeep and environment management, • Assisting with IT asset tracking and licensing audits, • Providing basic WiFi and office technology support, • Strong administrative and organisational skills with excellent attention to detail, • A positive, proactive and approachable attitude, • Excellent communication skills, both written and verbal, • Ability to work independently and handle changing priorities, • Strong problem‑solving skills and practical thinking, • Experience using HRIS platforms such as PeopleHR, BambooHR, Personio or similar, • Confidence using Microsoft 365 tools including Outlook, Excel, Word and Teams, • Genuine interest in AI, automation and process improvement, • Curiosity around technology and willingness to experiment with new tools, • Understanding of HR processes and administration, • Previous HR administration experience and/or HR related qualification preferred Experience with tools such as Power Automate, Zapier or similar workflow automation platforms would be highly advantageous. The person who will thrive in this role is someone who enjoys finding smarter ways to work, brings energy and initiative to improving processes, and enjoys supporting people across the business in a fast‑moving environment. • We care, • Be Curious, • Do the right thing, • Deliver Excellence, • Open to challenge If this sounds like the kind of environment and opportunity you would enjoy, we would love to hear from you. #J-18808-Ljbffr

As Facilities Coordinator you will collaborate with colleagues to inspire customer moments of delight and pursue amazing outcomes each day. You’ll be supervising the day-to-day operations of Facilities Services, providing high quality customer service and experiences, creating a fun and safe place to work, including office administration, health & safety activities and ad hoc service requests. The ideal candidate will be customer focused, highly motivated, proactive and show great initiative to keep the office running smoothly. It is the overall objective for all of our roles to participate in creating and enhancing our safety culture. To support this you’ll log quality hazards and ensure resulting actions are closed out. • You support with all in-Country health and safety legislation, ensuring that any activities undertaken comply with relevant statutory and industry related requirements where applicable, • You build your knowledge of and abide by all CBRE & Client Health & Safety Policy and Procedures to ensure a healthy and safe working environment for staff, contractors, customers and clients, • You report all accidents, occupational illnesses and emergencies, • You support site safe permit activity when required, • CBRE has deployed well developed and thorough QHSE Log books you are expected to maintain these as required, • Conduct and manage incident reports, proactive site audits and inspections, report ensuring remediate actions and closure within specified time frame, • To ensure a safe working environment for all you complete monthly compliance tasks assigned to you, • To demonstrate compliance you undertake and support site audits, • You assist with Building Evacuation Team training and drills, • You will embed a culture of safe working and compliance capturing RISE Behaviours, • You will actively engage with CBRE communications and announcements, • Relationships are key to our success and you work hard to maintain constructive and positive professional relationships with clients, colleagues and supply partners operations, • You actively contribute to team huddles, where applicable you ensure all specific facilities issues are logged and ensure remedial actions are completed proactively, • You monitor and manage the deployment of services and action requests through the ticketing system, • You own the appearance of your space and conduct scheduled quality inspections to assess office appearance and conditions, • You proactively ensure general office space is tidy and presentable at all times and instil a sense of ownership within the team, • You are knowledgeable of and deploy the use of standard operating procedures that ensure consistency of quality services delivery throughout the site, • You perform or supervise site inspections and surveys, • Consistency of customer signage is a key driver for the client you understand the brand guidelines and ensure they are represented in posters/signage across your locations, • You also provide Facilities updates and communications for Client website, • You provide Technical support / assistance, if required, • To maintain service levels you ensure there is appropriate cover and back up for all direct line reports, • Assist with coordinating Logistics for events, if required, • Assist during larger moves and shuffles, if requested, • You manage Lost and Found items, if required, • Data is an essential part of your role and you ensure its integrity and also collate and process for the management team when required, • You support your line manager with site contract management, financial administration, quality management and People systems, processes and records, • Be aware of and deliver all relevant contractual SLAs & KPIs under remit of team, • Deploy the use of standard operating procedures that ensure consistency of quality services delivery throughout the site, ensuring high quality visitor and customer experience, • Demonstration of success is key to this role and you will strive to excel in the delivery of KPI's and SLA's for your site, • You provide regular reporting of Operations activities and budget spend as appropriate, • Contribute to the monthly performance report to understand volumes of activity and operational performance, • You are the main point of contact for building management, • Proactive ambassador for building, providing solutions to issues, • You are the liaison between other Client service providers, supporting Client initiatives, • You’ll help to sustain and enhance our team culture of recognition, • Team success is of high importance to you and as such you seek to constantly motivate performance and embed Performance Management cycle, • You understand team development and strength areas and ensure opportunities for growth and succession planning, you coach team members using CBRE core training matrix as a guide, • You provide management guidance and lead the team including overseeing the allocation of work, attendance and performance management to exceed the customers expectations and ensure best practice prevails, • You actively engage CBRE People team and ensure guidance is provided in all CBRE People policies and processes, • You liaise closely with Operations and the support teams ensuring recruitment and retention of appropriate staff as required, • Ensure that efficient team scheduling, holiday planning, absence and lateness monitoring is in place, • Monthly People reporting including absenteeism, • Supplier Management, • You manage, coordinate and supervise supplier personnel and subcontractors to ensure satisfactory completion of service delivery, • Supplier performance is crucial in delivering excellence you will log and track supplier related issues, and support to ensure the customer receives the best output, • You support preparation and management of operational budget within contract guidelines and, • Financial procedures ensuring spend compliance, • Work with Finance and Support teams to ensure an efficient and accurate invoice/purchase order process, investigating queries as required, • You support and recommend revenue contribution initiatives to exceed plan, • You contribute to the First Day Of Business preparation and execution, • You recommend initiatives to improve the local operations or customer experience and actively encourage your team to do the same, • You plan and manage all building related projects and renovations your team is involved in, • You recognise the benefit of change and support the deployment of initiatives at site level, • You actively look for innovation that will improve any aspect of the contract When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward‑thinking professionals who create significant impact. Our collaborative culture is built on our shared values – respect, integrity, service and excellence – and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. We value human interaction to understand each candidate’s unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. #J-18808-Ljbffr

Join Digital Catapult as the welcoming face of our London office. As Reception & Facilities Associate, you will help create a professional, inclusive and well-run workplace experience for colleagues, members, partners and visitors. This is a hands‑on front‑of‑house and facilities role for an individual who enjoys variety, takes pride in high standards, and can balance excellent customer service with calm, organised operational support. • Provide a warm, professional first point of contact for staff, members, contractors and visitors, including visitor sign‑in, access control, office tours and health and safety briefings., • Maintain high front‑of‑house and workplace presentation standards across reception, meeting rooms, breakout areas, kitchens, printers and stationery points, escalating issues promptly where needed., • Manage access badges, meeting room bookings, assigned inboxes, incoming calls and facilities enquiries, ensuring requests are handled efficiently or directed to the right team., • Support workplace compliance by completing regular checks, including first aid kits, defibrillators, visitor records and other facilities documentation., • Support the Membership Programme by tracking member activity, actively assisting with workspace needs, managing allocated rooms and coordinating member deliveries where required., • Maintain accurate records across visitor logs, helpdesk systems and membership databases, producing regular reports on visitor numbers, helpdesk performance and member usage., • Build positive working relationships with employees, members, suppliers and contractors, identifying practical ways to improve processes and the overall workplace experience., • Experience in a front‑of‑house, reception, facilities, office coordination or workplace operations role., • A confident, welcoming and service‑focused approach, with the ability to communicate professionally in person, by phone and in writing., • Strong organisational skills, attention to detail and the ability to prioritise multiple tasks while remaining calm and responsive., • Confidence using Microsoft Office, including Word, Excel and SharePoint, with experience using helpdesk, ticketing, CRM or visitor management systems desirable., • Sound judgement and the ability to work independently / autonomously, escalating issues appropriately and maintaining high standards with minimal supervision., • A driven, determined, proactive and positive individual with an improvement‑focused mindset, with the flexibility to support a wide range of facilities and administrative activities., • Knowledge of health and safety procedures, visitor access processes, contractor coordination or membership‑based environments would be an advantage. Permanent, office‑based role in London, 5 days per week. Standard hours are 8:00am-4:30pm, with occasional flexibility required to support operational resilience and out‑of‑hours workplace activity. c. £29,000 - 34,000 subject to experience We recognise and value the advantages and opportunities that come with having people from diverse backgrounds working with us and it is our ambition to build an organisation which is representative and reflective of UK society.We welcome applications from neurodivergent candidates, candidates from minority and underrepresented groups and from candidates with more or less experience, provided the requisite skills can be demonstrated.As members of the Disability Confident Scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.Please do speak with us about adjustments that could support you through our interview process.Digital Catapult is an equal opportunities employer.We are in the UK's Top 100 Best Workplaces and placed in the UK's Best Workplaces in Tech and Large Organisations.Digital Catapult is a Disability Confident Committed Level 1 Employer. • 25 days annual leave, Bank Holidays and 3 days between Christmas and New Year, • Double‑matched pension up to 10% of your salary, • Discretionary company bonus 4% of your salary to use towards selecting benefits that work for you, including health cash plan, Private Medical Insurance, buying holiday, topping up your pension, • E‑Vehicle Scheme, • Cycle2Work, • Tech Scheme, • Gym Discounts, • Give As you Earn, • PerkPal, • Life insurance 4x salary, • Free to access EAP & Financial Wellbeing advice, • Enhanced maternity and paternity leave, • Investment in your ongoing learning and development with us, • Company social events throughout the year and free office snacks #J-18808-Ljbffr

Team Leader – Lead with Britain’s Oldest Brewer! At Shepherd Neame, we know that first impressions count. As a Team Leader, you’ll play a key role in supporting the General Manager and leading the bar team to deliver outstanding hospitality. You’ll set the tone for great service, motivate your team, and ensure every guest leaves with a smile. If you’re passionate about people, and ready to take the next step in your hospitality career, we’ll provide all the training and support you need to succeed. Where You’ll Be Working The Westminster Arms is a traditional London pub located just a stone’s throw away from the Houses of Parliament - it even features a division bell so MPs can dash back to the House in time for the vote! Opposite the Queen Elizabeth II Conference Centre and close to Westminster Abbey the Westminster Arms offers our diverse range of customers a warm friendly welcome together with great food and drink. What You’ll Do • Lead by example, creating a positive and welcoming atmosphere for guests and team members., • Support the General Manager in day-to-day operations, including opening and closing duties., • Motivate and coach the team to deliver exceptional service and uphold company standards., • Ensure the bar is well-stocked, clean, and compliant with health and safety requirements., • Handle customer queries and resolve issues promptly and professionally., • Contribute ideas to improve service and team performance. What’s In It For You? • Competitive hourly pay plus a share of tips, • Early wage withdrawal scheme, • 25% discount on food and drink at Shepherd Neame Managed Houses, • 25% discount on overnight stays at Managed House Hotels, • Up to 40% off select purchases from our Visitor Centre Shop in Faversham, • Exclusive discounts via Sheps Hut on hundreds of high street brands, • Access to a Workplace Mental Health Platform, • Company pension plan, • Career development opportunities across our pubs, Brewery, and Support Office, • Flexible working hours to suit your lifestyle What You’ll Need We’re looking for behaviours that make a great leader: • Sheps Spirit – you inspire confidence and keep morale high., • Working Together – you enjoy developing others and working collaboratively., • Pride and Passion – you take ownership and pride in delivering results whilst going the extra mile to make our customers feel valued., • Authenticity – you stay calm and proactive when things get busy. Why Shepherd Neame? Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity, values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future. Ready to bring your personality and passion to the bar? #J-18808-Ljbffr

Publicis Re:Sources is at the core of Publicis Groupe, the world's largest communications company. We are the only full-service, end-to-end shared service organisation in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients. Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 6,000+ employees in over 55 countries. We provide technology solutions and business services, including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management, information security, and global mobility — supporting 110,000+ employees across the Publicis Groupe network. Our people are at the centre of everything we do, bringing curiosity, collaboration, and a commitment to excellence to their work every day. Learn more about Publicis Re:Sources and the Publicis Groupe agencies we support at publicisresources.com #L I-KM2. . Who We're Looking For: Your Profile We are seeking a proactive, highly organised, and client-focused professional with a proven ability to thrive in a dynamic, high-pressure environment. The ideal candidate will possess exceptional problem-solving skills, a keen eye for detail, and a relentless commitment to delivering a "best in class" service experience. • Helpdesk & Service Management Excellence:, • Serve as the primary point of contact (POC) for the Groupe helpdesk service tool, efficiently resolving user issues and ensuring high levels of client satisfaction., • Proactively manage the Facilities Service Now ticket dashboard, ensuring timely allocation and resolution of reactive requests to consistently meet, exceed Service Level Agreements (SLAs)., • Routinely maintain and review the Helpdesk guide/manual, proactively adapting procedures to meet evolving business needs and optimize service delivery. Continuously familiarize yourself with helpdesk functionalities to provide expert guidance and ensure operational efficiency., • Front-of-House & Access Control:, • Assist in the management of the TVC Publicis access control system, including the efficient issuance, deactivation of access passes, access passes for all pre-booked guests and proactively communicate updates on host availability, liaising with TVC Estate security, thus ensuring a professional and positive visitor experience., • Event Support & Facilities Coordination:, • Coordinate and support the TVC setup and derigging of all meeting room requests, UK and global business development pitches, often under tight deadlines and with precision, which could be offsite or within other Groupe Buildings., • Collaborate and provide essential support across various Facilities service lines as needed, demonstrating a flexible and team-oriented approach., • Compliance & Adaptability:, • Ensure strict adherence to all health and safety policies, systems, and procedures to maintain a safe and compliant working environment., • Demonstrate flexibility in shift patterns, work methods, and departmental support to ensure the smooth, continuous operation of all sites, acting as a committed advocate for Publicis., • Arrange essential cover for team absences (e.g., sickness, holidays) across various London locations, often with short notice, to maintain operational continuity., • Undertake additional duties and ad hoc projects as reasonably requested by management, contributing to overall team objectives and adapting to changing priorities., • Deliver Exceptional Client & User Resolution:, • Accountable for effective, client-centric resolution of all helpdesk issues, thus ensuring a high level of satisfaction and minimal operational disruption., • Ensure Seamless Operational Planning & Service Reliability:, • Accountable for the meticulous planning, scheduling, and execution of facilities services (e.g., pitch setups, meeting room configurations, hospitality requests), proactively preventing conflicts and guaranteeing consistent adherence to all Service Level Agreements (SLAs), • Cultivate a High-Performing Service Team:, • Accountable for the effective leadership of the helpdesk development and motivation of the helpdesk operation through the reception supervisor team, • Service Excellence Background: Minimum of 2 years dedicated experience in a corporate service helpdesk role, or a similar high-volume service delivery role and demonstrate proficiency with Microsoft Office (Outlook, Word, Excel), including advanced skills in calendar/meeting room booking systems. Managing complex schedules, conflicting demands, and resource allocation to ensure seamless operational flow., • Exceptional Problem-Solving: A proactive and innovative problem-solver, adept at quickly identifying and resolving complex issues (e.g., calendar booking clashes, client resolutions) with creative "outside-of-the-box" solutions, ensuring minimal disruption and maximum satisfaction., • Resilience Under Pressure: Proven ability to remain calm, focused, and effective in a demanding, fast-paced environment with a constant flow of requests, confidently triaging and prioritizing tasks to meet tight deadlines., • Outstanding Communication & Interpersonal Skills: Excellent verbal and written communication, capable of building rapport, managing expectations, and conveying information clearly and professionally at all levels., • Client-Centric Approach: A deeply customer-focused individual with a natural ability to anticipate and understand client and visitor needs, consistently striving to exceed service expectations., • Meticulous Attention to Detail: A sharp eye for accuracy and detail, ensuring precision in all tasks from guest registration to calendar management and complaint resolution., • Organisational Prowess: Strong organisational skills, with the ability to effectively manage multiple calendars, competing requests, and various administrative tasks simultaneously., • Proactive & Motivated: A highly motivated individual who takes initiative, identifies opportunities for improvement, and drives personal and team learning, enthusiastic and positive disposition, eager to take on new challenges and contribute actively to team success., • Flexible & Adaptable: Willingness and ability to work flexibly in accordance with business needs, including varying shift patterns and supporting the wider Publicis team across different locations., • Team Player: A collaborative individual who thrives in a team environment while also being capable of working autonomously when required., • Complaint Resolution & Diplomacy: Ability to handle complaints and challenging situations professionally and empathetically, always maintaining a positive outlook and striving for swift, equitable resolutions. This is a full-time, in-office position, Monday to Friday, with working hours from 8am to 5pm. Our main office is at the iconic Television Centre (TVC) in White City, London, and the role will also involve travel to our other offices in London. We are aDisability Confident Employerand are committed to providing a fair assessment process and are happy to discuss and explore reasonable adjustments during the hiring process. Publicis Groupe UK fosters and inclusive environment through our inspirationalEmployee Action Groups(EAGs). We have a comprehensivebenefitsoffering. Our full health and lifestyle benefits package will be shared with you, when you join us. In addition to key benefits like Pension, Life Assurance, Income Protection and Private Medical, some of our other benefits are: • Annual Leave(25 days plus 8 bank holidays), increasing after 5 years, by 1 day per additional service up to 30 days.Birthday Day Off that can be used in your birthday monthand the opportunity toBuyor Sell Holidayat the start on each year., • Flexible Bank Holidays,you can switch the 2 Easter bank holidays for other days of your choosing.Reflection Daysfor time away from work to focus on what works best for you.Work your World, after completion of one year, you have theopportunity to work anywhere in the world, where there is a Publicis Groupe office, for up to 6 weeks a year., • Help@Hand,our lifestyle and wellbeing app that supports you and your family; 24/7Helpline, Remote GPs, Medical or 2nd Opinion, Mental Health &Wellbeing,Physiotherapy,1-2-1 Lifestyle Coaching,Nutritional Consultations, Savings & Discounts and lots more., • Inclusive Policiesto support you and your family including enhanced Family Leave, Disability, Carers, Transitioning at Work, Flexible Working, Menopause., • Local discounts,restaurants & retailers in Westfield White City.Onsite Caféwith complimentary breakfast, a subsidised lunch menu, and an in-house barista. #J-18808-Ljbffr