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CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £29,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £4,000 to £6,000pa (uncapped) Total package between £35kpa and £ £37kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye
KEY ACCOUNTABILITIES & RESPONSABILITIES - To greet customer and identify their reservations. - To coordinated the bookings and ensure proper table rotation. - Invite customers to wait for their table to be ready at the bar. - To be dressed in a suitable outfit and that the appearance enhances the image of the venue. - That she / he is thoroughly informed on all promotions, and changes in the sales programme. - To be totally familiar with all food and beverage items. - That he / she knows that basic service rules and help in service if she asked to. - At all times to be aware of and practice good customer relations, assisting the guest in any way. - To attend to customer complaints satisfactorily by calling the Floor Manager. - To be continually aware of, and maintain the highest standards of personal hygiene and dress. - To ensure a team spirit and a working discipline. - To do the host stand set up according to the manual. - To answer telephone calls promptly. - To ensure a careful handling of all restaurant materials. - To keep the reception areas are kept in good order. - Maximise table efficiencies through table allocation and turning tables - Opentable (or other reservations system) experiance is an advantage
Lore of the Land is a unique pub and restaurant, with two AA Rosette, created by the British film director Guy Ritchie. The pub has been curated over three floors to capture all that is best about historic English Lore and the dining experience. The ground-floor pub pours expertly crafted pints from a curated selection of renowned breweries, alongside a considered wine list. On the first floor, our restaurant delivers a menu inspired to showcase the best of British food and seasonal ingredients. The Sunday roasts are a particular highlight. Chefs cook over charcoal and flame in the open kitchen, whilst a seat at the copper kitchen bar that overlooks all the cooking action is well sought after. Bespoke private dining experiences are also offered in the Rhed Room. Host/Hostess – Sunday only Lore of the Land is seeking a dedicated Host/Hostess to join our dynamic team for a single shift opportunity during our renowned Sunday Roast service. We take immense pride in delivering an exceptional dining experience, and as the first point of contact for our guests, you will play a key role in fostering a warm and welcoming atmosphere. If you have a passion for hospitality and delivering outstanding customer service, we would love to hear from you! Key Responsibilities: - Greet guests warmly upon arrival and make them feel welcome. - Provide accurate wait time estimates and manage reservations. - Escort guests to their tables and hand out menus. - Address guest inquiries and accommodate special requests when possible. - Maintain a polite and professional demeanour at all times. - Manage the reservation system and coordinate seating arrangements. - Keep track of available tables and ensure an efficient seating flow. - Communicate with servers and kitchen staff to prevent overloading sections. - Handle walk-ins and create a waitlist when necessary. - Relay important guest details (e.g., allergies, special occasions) to the team. - Coordinate with servers, bartenders, and managers to ensure service runs efficiently. - Answer phone calls and handle inquiries about reservations, menu options, and policies. - Assist in processing payments or managing takeout orders if required. What We Offer: - Competitive salary, with additional service charge after passing probation. - Delicious staff meals during shifts. - Exclusive staff discounts – for you and up to three guests at Lore of the Land. - Additional discounts at all Mitchells & Butlers restaurants and bars. - A healthy work-life balance in a supportive environment. - Access to Perkbox benefits. - Access to Early Pay
About the job Citadines Trafalgar Square London is seeking a confident Maintenance Manager to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Manager, you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Overseeing the maintenance and repair of all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Overseeing the maintenance and repair of heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required Processing handover in line with Company guidelines To be successful in the role of Maintenance Manager, we require: Previous managerial experience Ability to bring the guest experience to life throughout the hotel Ability to lead and develop teams Willingness to learn and work with IT systems quickly Experience in budgeting Strong technical and time management skills This is your opportunity to be part of our team as a Maintenance Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Team leading, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Technical Skills, Communication Skills, Problem Solving Department: Maintenance About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Receptionist required for a property management company deal with incoming calls and some emails. Post in and out. Ensuring stock of stationery, cleaning materials and kitchen requirements. Ensuring photocopiers maintained. Taking messages and passing on. Letting in visitors. Assistance with general admin to assist the office summary as a receptionist/administrative assistant, you will be the first point of contact for our organization, responsible for managing front desk operations and providing administrative support. Reporting to the office manager, your core skills in computer proficiency, phone etiquette, and organizational abilities will ensure smooth daily operations. Your premium office experience will enhance your effectiveness in handling various tasks, while relevant skills in microsoft office and data entry will contribute to efficient office management. Join our team to play a vital role in creating a welcoming environment and supporting our organizational goals. Qualifications previous administrative experience in an office setting required excellent phone etiquette and communication skills well-organized with strong organizational abilities job types: full-time, permanent pay: £23,310.00-£24,573.00 per year benefits: casual dress company pension schedule: monday to friday 9am-6pm no weekends education: gcse or equivalent (preferred) experience: customer service: 1 year (preferred) administrative experience: 1 year (preferred) language: english (required) work location: in person
About the job This is a full time permanent position, based in either London, United Kingdom (TAL UK Corporate Office) or Levallois Perret, Paris, France (TAL France Corporate Office). Due to the nature of the role across Europe, language proficiency in English and French is required. Additional European languages are highly desirable. The Ascott Limited's business in Europe is evolving and we are looking for a cluster level Food & Beverage Director covering the scope of our cluster operations in Europe. Our portfolio has a majority of serviced apartments and we are increasing the number of full service hotels within our operation. We are seeking an individual that thrives under constant change, has a diverse and strong F&B background (Europe and or Globally required) and has knowledge and eye for the details but has evolved to a more influence/leader. You will report to the Regional General Manager, Operations Europe, part of the business operations management team (Area and City Managers), alongside the Operations Excellence team driving the evolution of our F&B Offering across various brands and 3-, 4- and 5- star segments. The Food & Beverage Director, Europe will be responsible for: Development and implementation of strategic plans for F&B Operations aligned to Ascott's global goals & objectives Propose and steer the evolution of F&B offerings to meet the diverse requirements of the groups brands and property market segments Provide functional support to Property Managers (our Hotel General Manager's and Residence Manager's) with their day-to-day F&B operations, with focus on high standards of service, quality and efficiency, pushing for best practice Mentor and support the development of a high-performing F&B team fostering a culture of continuous improvement, working with stakeholders on learning & development plans for F&B staff Support with budgets, forecasts and financial performance, guiding revenue growth and cost efficiency Ensure F&B operations have compliance with local regulations, health & safety standards and company policies Lead with exceptional guest experiences by maintaining high standards of food quality service Establish and maintain strong relationships with vendors and suppliers, support with contract negotiating (lead by Procurement) and ensuring quality and cost-effectiveness Collaborate with cluster and global departments including Brand & Marketing, Sales, Human Resources and Operations to ensure cohesive and integrated strategies. Contribute to F&B group committee lead with global HQ To be successful in the role of Food & Beverage Director, Europe, we require: A minimum of 3 years in senior F&B management roles, preferably within a multi-country or regional context Experience with multiple brand segments (3-star, 4-star, 5-star, lifestyle) is highly desirable Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Advanced degree or relevant certifications are a plus In-depth knowledge of the European F&B market, including trends, regulations, and consumer preferences Possesses a creative and innovative mindset with a demonstrated understanding of brand differentiation and positioning. Strong leadership, communication, and interpersonal skills that align to a global business with proven ability to support complex operations and drive performance Proficiency in English and French is required. Additional European languages are highly desirable Flexibility for frequent business travel across Europe Working with us (if you will be based in London) provides the following benefits to you: Genuine career opportunities within our business with valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work at the office to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme to support your wellbeing Employee Recognition Awards and company/team events Following the probation period, access to Private Medical Insurance and our Europe staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited UK Corporate Office is a management company/support office for The Ascott Limited’s portfolio in Europe. At , we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Employer: Ascott Hospitality Management (UK) Limited Required skills: POS Systems, Inventory Management, Training Experience, Fast-Paced Experience, Fluent in English, Food Safety, Microsoft Office, Fluent in French, Point of Sale, Social Media, Culinary Degree/Training, Training in Mixology, Temperature Control Discussed at venue Department: F&B Management About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Office Administrator We are seeking a highly organised and detail-oriented Administrator to join our team. The successful candidate will be responsible for providing administrative support to ensure efficient operation of the office. This role involves handling a variety of tasks related to organisation and communication. Perfect Candidate - Hard working and a willingness to learn - Great communication skills - Numeric skills - Competent in Microsoft office suite - Organizational and management skills - Problem solving and task finding - Commitment and self motivational skills - Professionalism - Honest, trustworthy and committed We are looking for a self-motivated individual. Duties and responsibilities as follows: - Acting as a first point of contact for clients: dealing with correspondence, phone calls, incoming enquiries and managing service level standard. - Managing diaries and organising meetings and appointments. - Booking and arranging travel for client meetings. - Organising events and conferences. - Reminding the advisors of important tasks and deadlines. - Typing, compiling, and preparing reports, presentations and correspondence. - Managing databases and filing systems. - Continuously improving processes to enhance client experience. - Implementing and maintaining procedures/administrative systems - Collating and filing expenses. - Conducting research on behalf of the advisors. - Producing personalised up to date wealth accounts. - Preparing meeting packs. - Actioning meeting notes and keeping client files up to date. - Keeping high level of documentation standard on each case. - Holding regular review meetings with the advisor. Job Types: Full-time, Permanent Benefits: Free parking On-site parking Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Experience: Administrative experience: 1 year (preferred) Language: English (preferred) Work Location: In person
About the job Citadines Trafalgar Square London is seeking a confident Front Office Manager to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Assistant Residence Manager, supporting towards providing our guests with memorable experiences of the city. As our Front Office Manager, you will be responsible for: Managing the day-to-day work of the Front Office Team, from customer service to administration Ensuring that the Team offers a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Undertaking and overseeing Front Office administrative tasks in accordance with Company standards, procedures and legal obligations Ensuring questions are answered and complaints are managed, seeking advice from senior management as necessary Ensuring best practice at all times and put forward ideas to management as to how standards, processes and procedures can be maintained and improved To be successful in the role of Front Office Manager, we require: Previous supervisory or managerial experience in a similar role Excellent guest engagements skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to lead and develop teams A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Front Office Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Leadership Skills, Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving Department: Room Division Management Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Hotel Receptionist – California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the position. The receptionist will be working on-site 4 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will have to-do attitude and will be a hospitality professional, passionate about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level. · have great attention to details. · have great communications skills. · have excellent command of English, both verbal and written. · be extremely knowledgeable in regards to the company services, standards & products. · flexible on working hrs and duties. · have a great eye for details and will maintain guests’ record up to date at all time. · provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.
About the job We are looking for charming and thoughtful individuals with a passion for service excellence to join our team as a Front Office Assistant. As a Front Office Assistant you will: Be highly courteous and give our guests a memorable welcome and lasting impression Provide exceptional service by demonstrating full knowledge of our products, services and facilities Ensure that the daily task list is completed effectively Work collaboratively with your colleagues to deliver captivating experiences Take initiative in accommodating our guests needs in a resourceful manner Successful Front Office Assistants have: Excellent guest engagement skills An ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly The ability to communicate and organize yourself in line with different guest expectations A good command of English is essential, a second language is advantageous In return, we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities Employee recognition scheme through guests and fellow team members Refer a Friend bonus Employee stay rates throughout Europe (after passing probation) A PERKBOX subscription with benefits, retail discounts and savings available from your first day Staff incentives when you and the team perform! Employee Assistance Programme A daily travel allowance for every day you come to work Team meals when on duty About us: Nestled in the heart of London’s Mayfair, The Cavendish London is our 4-star deluxe hotel, boasting 230 stylish bedrooms. We are located between the beautiful Green Park and bustling Piccadilly Circus, a great location for those wanting to work in central London. The Cavendish London is part of The Ascott Limited, a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 165,000 units in 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Required skills: Time Management, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Team Work, Communication Skills, Problem Solving £24600.00 per annum Department: Reception Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Office Manager/Receptionist – Private Family Office Located in the Mayfair area, our private family office provides an exceptional environment where professionalism and discretion are key. We are seeking an Office Manager/Receptionist to join our team on a 1-year contract to cover for maternity leave. As a key part of our operations, you will ensure the smooth running of our office while creating a positive experience for our team and visitors. This is a full-time, in-office position requiring your presence Monday to Friday, from 09:00 to 18:00, with flexibility to adjust hours as needed. Tasks and Responsibilities As the first point of contact for visitors, your responsibilities will be varied and essential to the daily functioning of the office. Key responsibilities include: Welcoming visitors into the office with professionalism and warmth. Handling incoming calls, emails, correspondence, and directing them appropriately and ensuring timely responses. Coordinating schedules, appointments, and meeting rooms, including preparing and setting up meeting spaces for visits and video conference calls. Managing the office space to ensure it remains tidy, organised, and presentable at all times. Overseeing and management of office supplies and inventory. Maintaining accurate records of office activities, supplier contracts, and administrative files. Overseeing office supplies inventory and placing orders as needed to maintain stock levels. Assisting in the organization and execution of office events, conferences, or special projects. Coordinating with building management for maintenance needs. Acting as a liaison between vendors, service providers, and the family office to ensure seamless operations. Required Skills and Knowledge To excel in this role, we expect a combination of organisational capabilities, clear communication, and a proactive approach to problem-solving. Familiarity with professional office environments is essential. The ideal candidate will possess: Proven experience in a similar Office Manager, Receptionist, or administrative role. Excellent interpersonal and communication skills, both written and verbal. Strong organizational skills with the ability to manage multiple priorities effectively. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). A professional demeanour with a high level of discretion and confidentiality. Ability to work independently, take initiative, and adapt to changing priorities. Benefits We believe in creating a supportive and rewarding work environment that reflects the values of our family office. You can look forward to: A competitive salary aligned with market standards in London. A beautiful and convenient Mayfair office location with excellent transport links. Regular working hours (Monday to Friday, 09:00 to 18:00), with flexibility depending on business needs. A supportive and professional work culture that values mutual respect.
We are looking to add a member to our fast-growing team! The Guest Experience Executive role is a fast-paced one. You'll be working along with the rest of the team to ensure that the properties we manage are well looked after and that our guests have a great experience during their stay. What's the Guest Experience Manager role about? - Checking in guests: Meet our guests on their arrival and have a chat with them. Where are they from, what brings them to London, what are your favourite restaurants in the area... Show them how everything works and be there for them if they have any requests. - Communicate with guests: Both through e-mail and phone calls, you will be in constant touch with our guests from Airbnb, Booking, Expedia, VRBO... We're present in all of the major OTAs and some niche ones! - Upping your tech skills: At Nestor, we are tech-oriented - you will be using different tools and will have to learn processes that will test you! - Staying active: Different properties at different locations - get your steps in effortlessly! 24.000 / year - 33 days off per year + your birthday (34) Department: Reservations Customer Service Reception Telephone Operator About you - Applicants that would like to have a career in hospitality and grow within the company - Second language is a plus, but not a requirement - Computer skills is a must - Very well-written and spoken English - Able to work weekends Language required: English. The company Nestor is a rapidly growing hospitality management company renowned for providing exceptional short-term rental experiences across a diverse portfolio of properties. With a focus on delivering unparalleled comfort, convenience, and personalised service, Nestor caters to travelers seeking the comforts of home during their journeys. From luxurious apartments to cozy cottages, we offer a wide range of accommodation options to suit every preference and budget. Backed by a team of dedicated professionals committed to excellence, we ensure seamless stays for guests, while also maximising returns for property owners through effective management strategies. Embracing innovation and a customer-centric approach, Nestor sets the standard for quality and reliability in the hospitality industry. Join us in redefining hospitality and making every stay unforgettable.
Azura is a vibrant restaurant and bar establishment in the heart of London, renowned for its exceptional dining, entertainment and guest experience. We are looking for motivated individuals who will enjoy working in a lifestyle restaurant bar operations. Responsibilities: •Greeting customers when they arrive and leave •Acting as main point of contact for reception staff •Taking phone calls for reservations •Resolving customer complaints •Supervise booking system and arrange seating arrangements •Schedule reservation for guests both in person and over the phone •Responding to emails Requirement: •Excellent communication skills •Excellent customer service skills •Patience and composure •Good computer skills •Previous working experience with SevenRooms or OpenTable booking system is a big plus
About Us: We are a dynamic, multidisciplinary sports clinic offering physiotherapy, osteopathy, massage therapy, and personal training. Our clinic space includes a reception and waiting area, 2 clinic rooms and gym space. We focus on helping clients enhance their health and performance through a holistic approach to treatment and rehabilitation. Job Overview: As a Part Time Junior Receptionist, you will be the first point of contact for our clients, both in person and over the phone. You’ll play an essential role in ensuring smooth clinic operations by assisting with scheduling, client inquiries, and administrative tasks. This is an excellent opportunity for someone looking to gain experience in a healthcare and fitness environment. Whilst this is currently a receptionist role, there is potential scope to progress to an operations manager role in the future. Key Responsibilities: Greet clients and visitors with a friendly, welcoming demeanor, providing a positive first impression of the clinic. Answer and direct incoming calls, emails, and online inquiries in a professional and timely manner. Schedule and confirm appointments for physiotherapy, osteopathy, massage therapy, and personal training. Manage the diaries of 5 clinicians. Contact and schedule appointments for patients referred from consultants Assist with managing and updating client records in our clinic management software Cliniko. Handle client payments. Maintain the cleanliness and organisation of the reception area and clinic common spaces Clinic opening and closing tasks Key Qualifications & Skills: Previous experience in a receptionist, administrative, or customer service role preferred (but not required). Strong communication skills and a positive, professional attitude. Ability to multitask and handle a variety of tasks simultaneously Familiarity with scheduling systems or clinic management software such as Cliniko is an advantage. Interest or experience in health and wellness is a plus. Strong organisational skills with a keen attention to detail. Ability to work both independently and as part of a collaborative team. A proactive approach to problem-solving and client service. Basic computer literacy (Microsoft Office, email, internet browsing).
We are now looking for a Receptionist to join the team at Lucky Cat by Gordon Ramsay at 22 Bishopsgate. Lucky Cat is one of five unique Gordon Ramsay Restaurant experiences at 22 Bishopsgate and Europe’s tallest restaurant - Asian inspired small plates, Robata grills, sushi and sashimi, exquisitely crafted in the open kitchen and raw bar. Located on level 60 at 22 Bishopsgate, Lucky Cat by Gordon Ramsay offers breath taking, unparalleled views across the city. What you do as a Receptionist: · You pride yourself on being the first and last point of contact within the restaurant, welcoming guests in a warm and engaging manner, and taking responsibility for maintaining a high standard of guest care · You love to ensure that each guest is made to feel welcomed, comfortable, and receives prompt and polite service during their dining experience · You are confident in handling calls, recording bookings, dealing with guest’s enquiries, and responding to emails · You naturally enjoy building rapport with guests in a friendly but professional way · You are keen to use your organizational, communication, outstanding customer service skills, and passion for creating memorable guest experiences to ensure the highest standards are constantly achieved What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.
Are you a friendly, organized, and customer-focused individual with a passion for hospitality? Cipriani Restaurant is looking for a dynamic and professional Receptionist to join our team! Key Responsibilities: • Greet and welcome guests with a warm and friendly attitude • Manage reservations and optimize seating arrangements • Answer phone calls, take reservations, and assist with guest inquiries • Maintain a clean and organized front-of-house area • Handle guest feedback and ensure a positive dining experience • Collaborate with servers, managers, and kitchen staff to ensure smooth operations Requirements: • Excellent communication and interpersonal skills • Previous experience in a customer service or hospitality role preferred • Ability to work in a fast-paced environment • Strong organizational and multitasking skills • A positive attitude and a team player Why Join Us? • Competitive pay and tips • Fun, friendly, and supportive team environment • Opportunities for growth and advancement If you’re passionate about providing excellent service and enjoy working in a dynamic, team-oriented environment, we want to hear from you!
About the job Our London Business Services Team is seeking a Business Services Manager. This role will be instrumental in providing high-quality business advice and accounting services to clients, while assisting them to develop their respective portfolios. Leading the team, you will facilitate on-the-job training for team members to build their knowledge of different client types whilst supporting them to gain exposure to all aspects of the business services service line. You will ensure that your team is equipped with the skills they need to deliver the best possible client experience, coupled with clear career opportunities and a supportive work environment in which talents can flourish. You will be responsible for conducting performance reviews and setting clear objectives while maintaining fairness, equality, diversity, and inclusivity. Your responsibilitiesHere's a bit more on what you can expect to be doing day-to-day: As part of the management team, you will contribute to the achievement of targets and success of the service line. You will identify complex challenges your clients face and provide viable solutions for them, using the combined knowledge and skills of your team to add measurable value to the client experience. You will be required to develop relationships with new and existing clients to identify opportunities, pitch for new business and create tender documents. We’re looking for talented people like youACA or ACCA qualified or qualified by experience Project management Familiarity with accounting software and Microsoft Office 365 Experience managing large, and complex clients have good communication skills, enabling you to work effectively and collaboratively in a team have interpersonal and people management skills have project management skills and familiarity with accounting software be ACA or ACCA qualified or with a minimum of five years’ experience Be a Duncan & Toplis team memberAt Duncan & Toplis we offer flexible working arrangements through our flexible working guide, called ‘How We Work’. You can read more here. As part of our benefits package, we also offer mental health support and time to volunteer for charitable work. These are just some of the perks of working at Duncan & Toplis. Duncan & Toplis develop talent and encourage ambitious individuals to progress their careers and expand their professional and personal development, whilst always ensuring we put our values at the forefront of everything we do.
Be Big at Big Mamma! We are looking for superstars and ambitious FOOD & DRINKS RUNNER to join our fantastic floor team at our Carlotta restaurant! Are you ready for the challenge?? OUR OFFER: 💰 Highly competitive salary of £14.44 / hour + Tronc Point ❤️🔥 Full-Time role with 2 consecutive days off! 🔒Permanent contract 🏝️ 28 days paid holiday 🍝 Meal on shift 🏆 Employee of the Month awards 🌸 Free access to mental health and well-being support - Open Up 🤑 Employee discount on food and drink at our restaurants 🧑🤝🧑Referral scheme: £500 when you refer a friend 🏋️ Continuous training, team building and career opportunities 🌍 Geographical mobility in UK & Europe across all our venues 💥 And much mooore! YOUR MISSION: 👉You will be part of a BIG Floor team! 👉Support the running of the service, bringing our delicious dishes and sexy cocktails to the tables and preparing the mise en place 👉Help the opening and the closing of the restaurant 👉Embody Big Mamma values: you adopt a warm, smiling, professional attitude towards the customer, help your colleagues during service and adopt a "problem solver" attitude. YOUR SKILLS: 😁Big BIG Smile! 💪Great energy, proactive attitude, and team spirit 🍕Boundless passion for pasta, pizza, tiramisu e tutti i buoni prodotti! 🍕Previous experience as a runner/commis waiter/similar role 🍕Good level of English, Italian language would be a plus! MORE ABOUT US: Big Mamma is a group of Italian restaurants founded in 2015 in Paris. With more than 10,000 customers per day, unique and iconic locations, and authentic 100% homemade cuisine, the group currently includes 24 venues between France, UK, Germany and Spain. Apply today and we will call you!
Be Big at Big Mamma! We are looking for superstars and ambitious** FOOD & DRINKS RUNNERS** to join our fantastic floor team at our Circolo Popolare restaurant! Are you ready for the challenge?? OUR OFFER: 💰 Highly competitive salary of £14.44 / hour + Tronc Point ❤️🔥 Full-Time role with 2 consecutive days off! 🔒Permanent contract 🏝️ 28 days paid holiday 🍝 Meal on shift 🏆 Employee of the Month awards 🌸 Free access to mental health and well-being support - Open Up 🤑 Employee discount on food and drink at our restaurants 🧑🤝🧑Referral scheme: £500 when you refer a friend 🏋️ Continuous training, team building and career opportunities 🌍 Geographical mobility in UK & Europe across all our venues 💥 And much mooore! YOUR MISSION: 👉You will be part of a BIG Floor team! 👉Support the running of the service, bringing our delicious dishes and sexy cocktails to the tables and preparing the mise en place 👉Help the opening and the closing of the restaurant 👉Embody Big Mamma values: you adopt a warm, smiling, professional attitude towards the customer, help your colleagues during service and adopt a "problem solver" attitude. YOUR SKILLS: 😁Big BIG Smile! 💪Great energy, proactive attitude, and team spirit 🍕Boundless passion for pasta, pizza, tiramisu e tutti i buoni prodotti! 🍕Previous experience as a runner/commis waiter/similar role 🍕Good level of English, Italian language would be a plus! MORE ABOUT US: Big Mamma is a group of Italian restaurants founded in 2015 in Paris. With more than 10,000 customers per day, unique and iconic locations and authentic 100% homemade cuisine, the group currently includes 24 venues between France, UK, Germany and Spain. Apply today and we will call you!
Position is available to candidates with a valid UK work permit. Located in Teddington, Greater London, Tw118hg. You must be very friendly and professional in your approach, you’ll be the first impression our guests have when they enter the restaurant. The Role: - Draw up client booking table plan of the restaurant and ensure that tables are set before clients’ arrival using our digital online booking platform. - Manage the front desk by receiving incoming calls, greeting and attending to customers needs. - Inform guests about the availability of tables and direct them to the table(s) once they arrive. - Keep records of guests who visit the restaurant. - Assist customers with answers to queries, and offer solutions to issues within your capacity. - Collaborate with other restaurant staff and the management to ensure that customers requests are properly attended to in a timely manner. - Ensure that clients make payments for services before they exit the restaurant. - Check restaurant’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary. - Communicate with other staff, such as informing them of clients’ bookings, needs or potential complaints. - Happy to work evenings and most weekends.
We have a small but very good Repatriation Team who organises repatriations to over 40 countries every year. Each country has unique requirements, hence your day is never the same! Due to our success, we are currently seeking another member for our Team. You must be compassionate and detail-oriented with good computer literacy skills to join our team. As a Repatriation Assistant, you will be responsible for supporting the repatriation manager in all areas of the repatriation services, such as travel to and from embassies, office assistant duties – answering the telephone, computer inputting, ordering doctor’s papers and any other administration work required, as well as assisting bereaved families in making repatriation arrangements. Your computer literacy will be essential in managing digital records and coordinating various aspects of the repatriation. Languages skills (such as French, Arabic or Lithuanian) would be an advantage. If you have a strong commitment to providing exceptional customer service during sensitive times, along with good computer skills, we invite you to apply. Responsibilities: - Meet with bereaved families to discuss repatriations arrangements and guide them through the process with empathy and professionalism. - Assist families in selecting appropriate funeral services, including caskets, and urns. - Utilise computer software and digital tools to maintain accurate records of repatriation arrangements, customer preferences and financial transactions. - Travel to and from embassies to submit or collect relevant documentation. - Collaborate with the other company’s departments to ensure that all aspects of the repatriation run smoothly. - Assist with general office duties, such as answering phone calls, scheduling appointments and responding to inquiries. - Maintain a professional and compassionate demeanour at all times, understanding the sensitivity and emotional nature of the job. - There is also opportunity for overtime. Qualifications: - Previous experience in repatriation, funeral arranging or a related field is preferred, but not necessary, as training will be given. - Compassionate and empathetic nature, with the ability to provide comfort and support to grieving families. - Excellent organisational skills with meticulous attention to detail. - Outstanding interpersonal and communication skills, both verbal and written. - Good computer literacy skills, including proficiency in word processing, spreadsheet management and database software. - Ability to work effectively in a fast-paced environment, managing multiple tasks simultaneously. - Be a good team player. - High degree of professionalism, integrity, and confidentiality. - Languages kills (such as French, Arabic or Lithuanian) would be an advantage.
Linen Porter – The Megaro Collection Kings Cross The Megaro Collection encompasses two food and beverage outlets, three unique hotels, and an events space located in Argle Square, Kings Cross. Our company is dedicated to delivering exceptional service to our guests and takes pride in being an ambassador for the local area. We are looking for a Linen Porter for this wonderful property, someone that will be fully independent in ensuring the highest standard of cleanliness and organisation. The Linen Porter is responsible for stock counting and distributing linen correctly on each floor of the property, guarantee a smooth running of the housekeeping department throughout the day. Additionally, the role will involve accepting delivery of clean linen from supplier, arranging linen for pick up always maintaining a calm demeanour and working in respect of health and safety regulation. The linen porter will also be called upon cleaning duties, when necessary, assisting the rest of team in cleaning rooms or public areas as well as managing all guests requests with a positive and pro-active attitude. The candidate will be methodical and conscientious with an eye for detail, ensuring the highest level of organisation. Key Responsibilities Include: - Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department. - Receive and store deliveries. - Stock linen cupboards. - Report maintenance issues. - Complete the relevant daily, weekly and monthly tasks as directed. - Maintain high standards of personal presentation and hygiene in line with the company dress code. - Ensure that personal KPIs are achieved. - Maintain high standards of personal presentation and hygiene in line with the company code. - Knowledge, Skills, Experience & Qualifications: - Minimum of 1 year of working within the housekeeping department (not a must to be considered). - Reliable and dependable in performing duties. - The ability to communicate in English effectively and persuasively at all levels. - A good team ethos is important, along with the ability to support team members and colleagues. - The ability to use chemicals efficiently and appropriately. If you are looking for a vibrant workplace, no need to look any further. Apply today and begin a new adventure with us.
Location: London, UK Company: Stanley Ley About Stanley Ley: Stanley Ley is a renowned provider of high-quality legal wear and accessories, serving professionals in the legal field. We pride ourselves on our commitment to excellence and exceptional customer service. Job Summary: We are seeking a detail-oriented and organized Administrative Assistant to support the daily operations of Stanley Ley. The ideal candidate will handle administrative tasks, assist with customer service, and ensure smooth functioning across the business. Key Responsibilities: Administrative Tasks: • Manage and organize company documents, files, and records. • Handle correspondence, emails, and phone calls professionally and efficiently. • Schedule appointments, meetings, and maintain calendars for senior staff. • Process invoices, payments, and basic bookkeeping tasks. • Order and maintain office supplies. Customer Service Support: • Assist customers with inquiries, both in-person and via phone/email. • Ensure a professional and welcoming environment for clients visiting the store. • Handle customer complaints or escalate them to the appropriate department. Operational Support: • Coordinate with suppliers to track orders and deliveries. • Assist in preparing reports, presentations, and spreadsheets. • Support the management team with ad-hoc tasks and projects as needed. • Ensure compliance with company policies and procedures. Requirements: • Experience: Previous experience in an administrative or assistant role preferred. • Skills: • Excellent written and verbal communication skills. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook). • Strong organizational and multitasking abilities. • Attention to detail and accuracy. • Ability to handle sensitive information with confidentiality. • Personal Attributes: • Professional demeanor and a positive attitude. • Ability to work independently and as part of a team. • Customer-focused mindset. What We Offer: • Competitive salary. • A supportive and collaborative work environment. • Opportunities for professional development and growth. • Discounts on company products. How to Apply: Please send your CV and a cover letter detailing your suitability for the role.
We like to call ourselves an ‘’authentic Neapolitan Pizzeria with an urban twist’’ who take pizza very seriously. Our Motto is ‘’ Pizza Is a Serious Thing ‘’. At 081 Pizzeria you can find a selection of hand-crafted Neapolitan pizzas and Napoli-inspired tapas dishes. We are committed to using only authentic, seasonal ingredients and carefully-sourced product to provide high quality pizzas that taste like a ‘’slice of Naples’’. ‘’ Our Mission is to reimagine the legendary Pizza culture of Naples in London ‘’ About the Role: We are looking for friendly and professional Waiters/Waitresses to join our team. You will be the face of 081 Pizzeria, ensuring every guest enjoys a memorable dining experience. Responsibilities: · Greet guests and provide attentive table service. · Take food and drink orders accurately. · Deliver dishes with a smile and handle any queries efficiently. · Ensure compliance with health and safety regulations. · Work collaboratively with the kitchen and bar teams. Requirements: · Previous experience in a similar role is desirable but not essential. · A positive attitude and excellent customer service skills. · Ability to multitask and remain calm under pressure. · A proactive attitude and willingness to take initiative. JOIN 081 NOW !
Job Responsibilities As a Sales Executive, you’ll drive revenue growth by building relationships, managing accounts, and closing deals. Key responsibilities include: Identifying new sales opportunities through lead generation, cold calling, and networking. Conducting product or service presentations tailored to the needs of clients and prospective customers. Negotiating contracts and agreements, ensuring mutual satisfaction and alignment with company goals. Overseeing a portfolio of existing accounts, strengthening client relationships, and identifying upselling opportunities. Collaborating with internal teams, including marketing and customer support, to ensure a seamless client experience. Meeting and exceeding sales quotas, tracking progress using CRM software, and generating regular performance reports. Staying informed about industry trends, competitors, and emerging market opportunities to maintain a competitive edge. Representing the company at industry events, conferences, and trade shows to enhance brand visibility and generate leads.
Calling all Hair Stylists! We are looking for exceptional creatives to join our exceptional salon. We guarantee that you will be busy, have fun and master new skills! We offer a competitive salary, ongoing training and a supportive, friendly work environment. Responsibilities: Providing a range of hairdressing services to clients, including cutting, coloring, and styling Building and maintaining client relationships through excellent customer service. Keeping up to date with the latest hair trends and techniques. Requirements: Must have min NVQ level 2 & at least 2 years experience in the industry Excellent communication and customer service skills. If you are a talented and enthusiastic hair stylist looking for a new challenge, we would love to hear from you!
Gaucho Piccadilly is looking for an enthusiastic and experienced Receptionist to join our team! Key Responsibilities for Gaucho Receptionist: Offer an exceptional experience to all Gaucho guests on arrival, departure and during their visit. Organize reception desk. Attend cloakroom. Answer phone calls and ensure floor plan is appropriately organized. Ensure all Gaucho reservations are processed professionally and accurately. Support and assist the management team to maximise sales revenues through cover driving and business optimisation. Be the face of Gaucho and demonstrate service excellence through heightened hospitality. Requirements for Gaucho Receptionist: Be a team player. Work well within a fast-paced environment. Demonstrate a positive approach to own role and teamwork. Be approachable and well mannered. Be professional and respectful at all times. Have fun. Experience with Open Table or similar booking system is mandatory for this position. Benefits and Training for Gaucho Receptionist: 50% off at all Gaucho and M Restaurants Referral and Length of Service Bonuses Incentive and reward schemes Cycle to work schemes RARE Benefits Industry Apprenticeship Program Opportunities Career Development and Training Programs Training provided by the Gaucho Academy Breakfast and Dinner when working 28 paid annual holidays
Are you passionate about providing excellent customer service and creating a welcoming atmosphere? Grand Concerto Hotel, a stunning new hotel opening soon, is looking for a friendly, organized, and enthusiastic receptionist to join our team. Position: Receptionist Location: 164-166 Sussex Gardens, Tyburnia, London Key Responsibilities: Greet and check-in guests with a friendly, professional demeanor. Manage phone calls and emails, providing information and assistance to guests. Handle guest inquiries, requests, and complaints in a timely and efficient manner. Ensure that the reception area is always clean, organized, and inviting. Assist with reservations and provide information about hotel amenities and services. Work with other hotel departments to ensure smooth operations. Qualifications: Previous experience in customer service or as a receptionist is preferred but not required. Excellent communication and interpersonal skills. A positive attitude and the ability to work well in a team. Strong attention to detail and organizational skills. Proficiency in basic computer systems and hotel management software is a plus. Ability to work flexible hours and handle a fast-paced environment. Why Join Us: Be part of a brand-new hotel and help shape our guest experience from the ground up. Competitive salary and benefits. Opportunities for career growth in a dynamic hospitality environment. Work in a friendly and supportive team. If you're passionate about hospitality and eager to make a difference at a newly established hotel, we’d love to hear from you! Apply today to become part of the Grand Concerto Hotel family.
ABOUT HUCKLETREE: We were founded in 2014 with a vision to build workspaces that help the world’s most innovative companies thrive - from rapidly expanding scale-ups to established global businesses. Since opening our first workspace in Clerkenwell, London Huckletree has scaled into a provider with a footprint close to 300,000 square feet across 10+ locations; with over 4,000 members calling our spaces home. But we are so much more than just a workspace; we are an ecosystem. Joining Huckletree means joining a network of people who can help you and your business to thrive. Here, networking is more than a chance encounter at the coffee machine, we can help to connect you to our network of member businesses, entrepreneurs, venture partners and ambassadors. WHERE YOU COME IN! - Our Community teams are a critical part of our hubs, and why ours member value their experience so much. From day-to-day customer service, to arranging events and connections, you're role is to connect everything together and provide an amazing experience for our members! Key areas of responsibility: - Be a welcoming face to our existing members as well as potential new members coming into your space for a tour. You will also greet and welcome our member guests and suppliers/ external contracts whilst maintaining a friendly 5-star level of service - Participate in our onboarding process from allocating membership cards and locker keys to inviting new members to our next community breakfast - Managing all inbound post - Ensure all members receive a top level seamless experience from making sure meeting rooms are correctly booked and ensuring all kitchen points are well stocked (and making steller lunch recommendations!) - Take inbound phone calls and direct them to the relevant team member, covering event bookings, partnership queries, membership queries and more - Conduct monthly building audits and daily building walk-arounds and review your customer satisfaction levels with each ticket - Be the point of contact for all external service providers and suppliers - Be responsible for ensuring that all supplies are ordered and replenished, and that we are never out of stock, nor have a significant backlog - Always spend wisely and remain in-budget for all supplies - Ensure all print communications are up to date and on brand - Ensure that all in-house tech is running smoothly at all times for members and internal guests - Ensure a high level of customer satisfaction - our service level will be your primary KPI - Support the membership manager to develop community connections, including member introductions - Learn more about and engage with our members and consistently seek feedback along the way - Supporting with the day-to-day operational needs of the space, dealing with immediate building issues such as leaks or defects - Support with managing the cleaning team day-to-day, monitoring the quality of cleaning and maintaining a high standard - Support the Membership Manager with delivery of community events including weekly breakfast wellness classes and drinks. Bring forward your own ideas for creative programming to engage our teams WHAT WE'RE LOOKING FOR: - You have hands-on experience of face-to-face customer facing roles, whether that from co-working/living, retail, hospitality or events - You are passionate, positive, hard-working and energetic - You will be a multitasker, willing to undertake challenges and see them as opportunities to learn and develop. A quick and adaptable mindset will be key to tackling this role! - You are a ‘fixer’ and are unphased by turning your hand to anything - You have a strong customer-service mentality and you have the ability to generate respect and trust from all members and staff - You have are fast-thinking and reactive - You are process-driven and with a detailed focus
Hair Salon Assistant – Mulaax Hair Salon Position: Hair Salon Assistant Location: Mulaax Hair Salon, Brixton Type: Permanent Pay: £100 per day Schedule: Tuesday to Saturday, 10:00 AM to close Overview: Mulaax Hair Salon is a vibrant and busy salon in Brixton, known for its exceptional service and creative styling. We are looking for an experienced Hair Salon Assistant to support our team, with a special focus on assisting the head colourist. This is an excellent opportunity for someone with strong technical skills, a proactive attitude, and a passion for the hair industry. Key Responsibilities: 1. Support the Head Colourist: • Assist with advanced colour treatments, including the precise application of toners, tints, and other colour services. • Prepare colour formulations and ensure all tools and products are ready for use. 2. Hair Services: • Deliver professional wash and blow-dry services with an emphasis on quality and client satisfaction. • Straighten and style hair to a high standard as needed. 3. Client Interaction: • Welcome clients warmly and ensure they feel comfortable throughout their visit. • Answer phone calls, manage bookings, and provide general client support. • Prepare refreshments to enhance the client experience. 4. Salon Maintenance: • Keep the salon clean, organized, and fully stocked. • Ensure all tools and equipment are sanitized and ready for use. Qualifications and Skills Required: • Proven experience working in a busy salon environment. • Strong skills in assisting with hair colour treatments, including handling toners and tints. • Excellent wash and blow-dry skills, with the ability to style and straighten hair professionally. • Recognized qualifications in hairdressing (certificates required). • Exceptional customer service and communication skills. • Proactive, organized, and able to anticipate both client and stylist needs. • Ability to work effectively under pressure in a fast-paced environment. • Must provide professional references. What We Offer: • A fun, supportive team environment. • Opportunities to work alongside and learn from a talented head colourist and experienced stylists. • Employee discounts. • A chance to grow your skills and career in a thriving salon. If you’re experienced, qualified, and excited to play an essential role in the success of Mulaax Hair Salon, we’d love to hear from you!
We know you’ve read a lot of job ads already, so we’ll get to the point : We're looking for at full-time chef to join our team. . ABOUT US Morty & Bob’s has three eateries across London. We kind of like to do our own thing, so we just call it an all-day spot to grab a pastry, brunch, lunch, dinner, bar snacks, coffee, a fresh juice, glass of wine, a pint… or all the above. Make sense? . The vibe is relaxed and friendly, the offering is comfort food with great drinks. The influence is American/European, but truth be told, the real influence is delicious food & drinks made with love… …and yes our famous Grilled Cheese is on every menu. . We're looking for an experienced full-time chef to join our great team at our flagship restaurant in King's Cross. . ABOUT THE JOB... Location: King's Cross Job Title: Chef de Partie Job Type: Full-time Wage: £15-16 / hour (including tronc) Working Hours: Approximately 40-48 hours Kitchen Operation Hours: 10am - 9pm . ALL ABOUT THE BENEFITS... Around £4 per hour in service charge Free staff meals 50% off food and drinks Big staff parties twice a year for the whole restaurant group The chance to work for a growing company and plenty of career growth opportunities . ABOUT YOU... You have previous experience working as a Chef. You love working in a fast-paced environment. You have the ability to multi-task and think on their feet. You are passionate about good food and drinks. You deal well with pressure. You are charismatic. Our food is fantastic but what really makes Morty & Bob's a great place to visit are our brilliant team. . THANKS FOR READING AND LOOKING FORWARD TO HEARING FROM YOU!
Host/Receptionist – O'Ver Restaurant Are you passionate about Italian cuisine and hospitality? Do you thrive in a fast-paced, guest-focused environment? O'Ver Restaurant is looking for a dedicated Host/Receptionist with 1- 2 years of experience to join our team! With locations in London Bridge and Piccadilly Circus, and a new venue on the horizon, we are expanding and seeking someone who shares our love for exceptional service and authentic Italian dining. WHAT WE ARE LOOKING FOR: ✅ Proven experience in a similar hospitality role ✅ Excellent phone etiquette and ability to manage guest inquiries professionally ✅ Strong reservation system(Open Table) and email management skills ✅ Fluency in English (spoken and written) ✅ Outstanding interpersonal and communication skills ✅ Ability to handle guest requests with professionalism and efficiency ✅ Microsoft Office 365 proficiency (Word, Excel, PowerPoint) ✅ Capability to prepare end-of-day reports and emails ✅ Strong time management skills and ability to meet deadlines ✅ A genuine passion for hospitality and hosting WHAT YOU WILL DO: 📞 Manage incoming phone calls and guest inquiries 📩 Respond promptly to emails and reservation requests 🍽 Oversee and coordinate busy service periods with efficiency 🔄 Multitask effectively, ensuring smooth front-of-house operations BENEFITS: 💰 Competitive salary 🍷 50% discount on food & beverages post-probation 🌟 28 days of paid annual leave, including birthday leave 🥘 Complimentary staff meals 🎓 Access to training programs and internal competitions 🏆 Participation in the "Employee of the Month – O'Ver Hero" scheme 🎁 Bonus scheme based on length of service If you're ready for an exciting challenge and want to be part of a growing team, apply now! At O'Ver, we live by one motto: "EAT TO BE HAPPY!"
MCS are a small up and coming facilities management company based in North London. We are seeking to employ on a PART TIME BASIS an experienced facilities administrator to add to our team. Applicants must have experience in working in this field, and should be able to confidently liaise with contractors and clients and must have an understanding of basic home and building repairs. Wages start at between 12.30 and 13.00 per hour to start depending on age and experience. You will get an increase this year. We pay on a monthly basis and this will be paid into your account. Hours will be between 12 and 4 pm but will be expected to extend to 5pm in the near future. You will be expected to make and receive calls as well as organise schedules with fellow office staff. Good luck.
This Job position is for street fundraisers: The role is to promote one of our clients raising awareness of their activities by fundraising at supermarkets, shopping centres and train stations - This is a field-based vacancy which means you will be required to travel to different supermarkets, shopping centres & retail parks in the London area (one supermarket, shopping centre or retail park per shift). We hold fundraising events daily, weekly, and monthly and currently looking to hire immediately. Key Information: • PLEASE ENSURE YOU ARE FLUENT IN ENGLISH & PLEASE ENSURE YOU ARE A UK CITIZEN. 40% commission. Using card machines as well. So, Tap and go, keep earning the 40% none stop on every sale. Clients must be Well Groomed, Presentable and Very Approachable!! BIG SMILES :) We take our work seriously. You must be able to travel daily! Benefits for you include: *** Full Training and Support given by experienced Trainers who have been selling for 20 years *** *** A Buzzing Fun Fast Paced Environment *** ** AVAILABLE - TEMP WORK. ** FULL TIME or PART TIME ** FLEXIBLE HOURS No Experience is necessary as we provide full product/service coaching, although we do welcome candidates with previous experience in Sales, Customer Service, Advertising, Promotions, Retail, Call Centre, Hospitality or Marketing. 40% commission, also weekly bonuses for the super seller!!! We provide: Full training. For Newbies and Refresher for the Experienced All Marketing Materials provided Card machines for contact-less and easy payments on spot ALL CANDIDATES MUST BE 18 OR OVER, LIVE IN THE UK - LONDON AREA AND MUST BE ABLE TO COMMUTE TO OUR LONDON OFFICE DAILY! You must provide proof of ID and Residence.
PPM Engineering / Mechanical and Electrical Location: London Salary: £38,000 - £45,000 per annum (Plus overtime) The Role To provide all required reports/certifications required. Call-out and fault finding on various types of mechanical/electrical equipment. Key Responsibilities Ensure effective running of the assigned jobs. Systematic and logical sequence of works. Carry out reactive and preventative planned maintenance on all mechanical and electrical plant. Provide any required reports/certifications. Fill out log books correctly and ensure all log books are on site. o Carry out routine service inspections and reports working to a PPM schedule. Carry out basic task associated with L8 Water Hygiene Ensuring Compliance with Health and Safety regulations/risk assessments. Liaise with customers and tenants to ensure expectations are managed and met. Personal responsibilities: To present a professional image at all times, both in the office and to clients and be a “role model” for the rest of the staff. To be willing to work in excess of usual working hours when the balance of the company’s work or allocated responsibilities requires this. They do not expect excessive working hours; rather they require flexibility when there is a clear benefit to the company. To understand the consequences of your actions for the company and to actively share responsibility with the managers and the rest of the other mechanical engineers for the success of the company. Ensuring fair treatment for all, working according to the principles of equal opportunity. Minimise cost of damage and wastage of materials. Customer Satisfaction: To be measured by repeat business, achieving high standard of workmanship. Programmes: Work completed on time. Skills and Qualifications Up-to-date qualifications. Experience on Electrical and Mechanical M&E systems. Experience in Building Services Maintenance Various PPM duties such covered under the majority of building services practices. IT literate so as to update jobs and timesheets via tablet/phone.
About us: We help businesses in the construction industry complete their projects on time and within budget. We do this by supplying trained operatives to offload, carry and distribute materials to site locations. On average, we cover over ten thousand jobs in any given year. We provide our clients with the below: - Glass lifting and distribution teams - Plasterboard lifting and distribution teams - Operatives to load, offload and distribute materials to site - General day labourers - Glass fitters’ mates and glass cleaners Candidate: We are looking for a proactive, highly focused, organised individual who will ensure the proper workflow of booking procedures, and will also support the team by quoting our clients and organising our labour force. You will maintain a positive and friendly attitude on the phone while acting as the first line of contact for the business. Promptly answering client telephone calls and email enquires of bookings and quotes Communicate with our labour force to assign them to multiple daily bookings across multiple construction sites around the UK Ensure effective working relationships with staff & clients Cover any other related work as required Work Collaboratively with other employees as well as working autonomously Be able to demonstrate excellent customer service skills Able to work efficiently under pressure Excellent communication skills Exceptional attention to detail Experience of staffing coordination/booking management is particularly desirable Previous experience could be in an administration or recruitment role Portuguese speaking is a big advantage (A lot of our operatives can speak Portuguese & English) Working hours are Monday to Friday 08:00am to 4:30pm Salary on offer is between £27000 and £34000 per annum depending on experience plus performance based bonus Annual leave: 22 days plus bank holidays, PLUS 5/6 days over Christmas Company mobile phone Industry Construction / Office partitioning Employment Type Full-time
About Us: We are a high-end salon offering a range of services, including nails, beauty, hair, and a luxurious Turkish hammam experience. Our team is dedicated to providing exceptional service, and we are looking for a professional and friendly receptionist to be the first point of contact for our clients. Job Responsibilities: - Greet and welcome clients with a warm and professional manner. -Answer phone calls, WhatsApp messages, and emails promptly. -Book and manage client appointments using our simple and easy-to-use booking system. -Provide accurate information about our nail, beauty, hair, and hammam services (full training will be provided). -Handle client inquiries and assist with any rescheduling or cancellations. -Maintain a tidy and organised reception area. -Process payments and manage basic administrative tasks. -Communicate efficiently with the salon team to ensure smooth daily operations. Requirements: -Fluent in English (spoken and written). -Russian/Ukrainian and/or Arabic language skills are a big plus. -Excellent communication and customer service skills. -Friendly, professional, and well-presented. -Basic computer skills – ability to quickly learn and use our booking system. -Ability to multitask and stay organised in a busy salon environment. -Previous experience in a receptionist or customer service role is preferred but not required. What We Offer: -Full training on our services and booking system. -A supportive and friendly work environment. -Competitive salary. -Staff discounts on salon services. -Opportunities for growth within the business. If you think you would be a great fit for this role, we’d love to hear from you!
Position Overview: We are seeking a proactive and ambitious Business Intern to support a senior executive and investor with their day-to-day life planning and business operations. This is an unpaid voluntary role offering a unique opportunity for someone hungry to gain experience in social media management, public relations, executive support, and start-up operations. You will receive a strong reference and mentorship, with the potential to run future companies and projects upon the success of the person you are working for. This position requires someone based in London, as occasional travel will be needed for social media shoots and on-the-day support as a runner. Key Responsibilities: Social Media Management: Create, manage, and maintain TikTok and YouTube accounts, including setting up accounts using the executive's mobile number. Schedule and oversee the posting of content to maintain consistency and engagement. Stay up to date on social media trends to optimize performance and audience growth. Executive Personal Assistance: Handle administrative tasks such as scheduling appointments, managing calendars, and booking travel. Apply for job opportunities on behalf of the senior executive and other non-executive directors as required. Log in and complete modules for the executive’s personal trainer qualification course. Start-Up Support: Schedule calls with potential investors and partners as an appointment setter for a start-up project. Assist with follow-ups and organizing investment opportunities. Publicist Duties: Contact podcasts and media outlets to secure guest appearances for the executive and associated business influencers. Support on filming days by coordinating logistics and acting as a runner. Develop and maintain relationships with influencers while providing PA services as required. General Administrative Support: Provide organizational and administrative support to influencers and other stakeholders. Ensure smooth coordination and timely delivery of tasks. What We’re Looking For: Location: Must be based in London and able to travel for occasional shoots and in-person tasks. A proactive, self-starting attitude with a hunger to learn and grow. Strong organizational skills and the ability to manage multiple responsibilities. Excellent communication skills, both written and verbal. Familiarity with social media platforms and basic content management. Interest in entrepreneurship, start-up culture, and public relations. A willingness to dedicate a few hours a week and start immediately. What You’ll Gain: Hands-on experience in social media management, public relations, and start-up operations. The chance to work closely with a senior executive and investor, gaining insight into business leadership. A strong reference to support your future career endeavors. Mentorship and potential opportunities to lead projects or companies in the future. Additional Details: This is an unpaid voluntary position. Travel expenses for shoots and related activities may be covered where applicable. The role is remote but will require occasional in-person commitments in London. If you’re a driven and ambitious individual ready to kickstart your journey toward becoming a young CEO, we want to hear from you. This is an opportunity to learn, grow, and set the foundation for future success. Apply today and start ASAP!
Hybrid Role as a PA and personal entertainer. KEY ROLES: Providing engaging companionship (e.g., storytelling, music, dancing, humor, or games) Performing acts such as singing, playing an instrument, or acting to entertain the client Planning recreational activities and outings Keeping the client engaged through hobbies, arts, and interactive experiences Assisting with social events, networking, or public appearances Managing schedules, appointments, and reminders Booking travel, reservations, or event tickets Running errands and handling personal shopping Organizing documents, emails, or social media accounts Assisting with personal projects, calls, or correspondence Ensuring comfort and well-being through tailored services Skills Required: Strong interpersonal and communication skills Creativity and ability to entertain Organizational and multitasking abilities Adaptability and discretion Tech-savviness (for scheduling, booking, or social media management) Patience and a customer service mindset
Join our team as a Pizzaiolo 😁 La squadra is building stronger & stronger as we are looking for talented individuals to take on different types of roles around the empire ! Are you ready to master this role !? Your mission will be: To deliver a immaculate smooth service Communicate with chefs & management Make and cook authentic Neapolitan pizza with wood fired oven 👨🍳 Impasti di pizza e prep Full time role 2 days off a week Employee discount Referral scheme bonus Apply today and we will give you a call !
Job Title: Property Coordinator/Assistant Property Manager Reporting To: Director/Operations Manager Place of Work: 29A Osiers Road, Wandsworth, London, SW18 1NL Position: Full Time – Monday-Friday – 9am-5.30pm Salary: Dependant on experience and qualifications Job Description: This role would suit an applicant with excellent customer service and administration skills. Will suit a self-motivated individual who can deal efficiently with customer enquires and can see these through to conclusion where appropriate. Previous experience in Leasehold property management is ideal but not compulsory as training will be given and the opportunity to work towards IRPM qualification. The role is to provide support to small property management team along with general office admin duties. This will involve and is not limited to: Property Management Team Support · To provide general support to the property management team · Arrange weekly Property Management Team meeting, update tracker, and distribute accordingly. · Working closely with the Property Management team assisting with the management of the portfolio. · Issuing works orders, chasing contractors, and ensuring the works are undertaken to satisfactory completion. · Completing mail merges · Obtaining quotations where necessary · Annual review of contracts alongside property management team and to provide assistance for tender reviews. · Distribution of keys, parking permits etc · Issuing newsletters via mail chimp or another platform · Keeping property websites up to date – Buildings insurance, budgets etc · Taking on responsibilities for the Helpline role as well as being main contact for helpline queries on designated properties · Taking detailed notes and producing meeting minutes · Assisting Leaseholders in submitting insurance claims for damages caused to demised areas. · Submitting and managing insurance claims for damages caused to communal areas. · Online filing at Companies House · To take on the responsibility of projects as and when required to be completed to the given deadlines. Including but not limited to: · Managing and updating of the Master Database · Managing and updating of the Access Log · Managing and updating of key log · Managing and updating of the Compliance diary · Managing and updating of Health and Safety escalations · Managing budget tendering as and when required Telephones · Answering incoming calls and liaising with service helpdesk · Taking and distributing messages to the correct members of the team General Office Admin · Printing, copying, binding, franking etc. · Ordering stationary i.e., paper, envelopes Training Training will be given where necessary, to include but not limited to: · PROPMAN – Both general training and on CRM package · Mail Chimp (email mail out software) · Phone System – Wessex · IT – Wessex Job Types: Full-time, Permanent Pay: £26,000.00-£28,000.00 per year Schedule: Monday to Friday Work Location: In person
Are you looking to build a career in sales with high-earning potential and valuable skills? Our consultancy is offering a commission sales role in the services sector. We provide an easy-to-sell service tailored to high-qualifying clients, giving you the opportunity to earn great commissions while developing essential sales expertise. What you’ll gain - Sales & Negotiation Skills - Learn how to sell effectively and close deals. - Customer Retention & Experience - Build strong client relationships and ensure satisfaction. - Professional Communication and Develop skills in email outreach and phone sales. - Tech & Software Proficiency - Use industry-standard tools for managing sales and customer interactions. Roles Available: 1. Street Sales Representative - Engage with potential clients face-to-face, present our financial services, and generate leads. 2. Cold Calling Specialist - Contact high-qualifying leads via phone, explain our services, and convert prospects into clients. Who We’re re Looking For: - Ambitious individuals eager to build a sales career. - Strong communication skills and a confident approach. - Self-motivated and target-driven mindset. - No prior experience required as we provide training! Why Join Us? - Uncapped commission - the more you sell, the more you earn. - Flexible working arrangements. - Valuable experience in a high-demand industry. - A supportive team environment to help you succeed. Ready to take the first step in your sales career? Apply today and start earning while learning!
This is a unique opportunity for an on-call highly professional day house-keeper to provide exceptional on hand support and cleaning in a prestigious office in London. We seek an individual with good command of the English language, and highly engaging as this role is client facing and requires client interaction. Essential Criteria 1. Keen eye for detail 2. Excellent communication skills 3. Ability to consider the office experience and improve workplace environment 4. Strong team work skills and ability to use initiative 5. Excellent problem solver MUST BE AVAILABLE from 8:00AM and availability to finish at 18:00PM ** High level details** Type of position: Permanent Hours of work: Mixed Shifts Hours per week: Hours vary Pay rate: £13.15 per hour (retainer fee available) Location: Central London Duties: - Provide fantastic service to clients - adapting to requests and resolving problems quickly and with precision - Complete house-keeping duties as required - Report specifics to management ensuring we have open dialogue at all times - Consider the client and offer above and beyond cleaning and support services - Maintain stock cupboards and have ownership of stock takes and product usage ** Experience** - Cleaning in high standard environment - Front facing with clients - Using initiative and NOT waiting to be told what to do
Job Title: Customer Service Agent Location: London, Knightsbridge (Full-Time, On-Site) Company: Welzo About Welzo: Welzo is one of the largest healthcare marketplaces globally, offering over 40,000 health and wellness products across 35 countries. We are committed to providing a seamless experience for our customers while supporting their health and wellness journeys. Role Overview: We are seeking a proactive and empathetic Customer Service Agent to join our dynamic team in London. The ideal candidate will handle customer inquiries across multiple channels, including tickets, emails, calls, and reviews, ensuring an excellent customer experience and maintaining our reputation for exceptional service. Key Responsibilities: Customer Support: Respond promptly and professionally to customer inquiries via email, tickets, and phone calls.Resolve issues related to orders, products, shipping, and account queries. • Manage and respond to customer reviews on platforms such as Trustpilot to maintain a positive brand reputation. • Problem Resolution: • Investigate and resolve customer complaints, escalating complex issues to the appropriate teams when necessary. Identify patterns in customer feedback and provide actionable insights to improve processes. Order Management: Assist customers with order tracking, cancellations, refunds, and replacements. Collaborate with fulfillment and logistics teams to ensure timely order resolutions. Knowledge Maintenance: • Stay updated on Welzo’s product offerings, policies, and procedures to provide accurate information to customers. Update internal knowledge bases with FAQs and common solutions for efficiency. Metrics & Feedback: Strive to achieve individual and team performance targets, such as response times and customer satisfaction scores. Regularly provide feedback to improve customer service processes. Requirements: Previous experience in customer service, preferably in e-commerce or healthcare sectors. Excellent communication skills, both verbal and written. Strong problem-solving skills with the ability to think critically and handle escalations effectively. Experience using customer service software like Zendesk or similar platforms. Ability to manage multiple tasks and prioritize workload efficiently. Empathy, patience, and a customer-first mindset. A proactive approach with a focus on continuous improvement. What We Offer: Competitive salary. âOpportunity to work in a fast-growing healthcare marketplace with a global presence. Comprehensive training and support to develop your skills. • Collaborative and supportive work environment. Join us at Welzo and play a pivotal role in shaping the customer experience for one of the leading healthcare platforms!
Company Overview: At Sutherland Social Strats, we’re a team that thrives in the world of business while nurturing a strong love for creativity. As a new and ambitious small business, we provide plenty of room for growth and the opportunity to evolve with us. Our vision is not only to deliver exceptional social media management services but to empower our team members to reach their full potential. We’re looking for a driven, professional, and enthusiastic individual to join us as a Sales Executive & Account Manager, with the potential to grow into a Team Manager or Sales Manager role in the future. What You'll Do: - Sign up clients for our social media management packages and close accounts when required. - Meet monthly client sign-up targets (starting small during the probation period and increasing after 3 months). - Engage directly with the company owners to help shape sales strategies and contribute to the company’s growth. - Participate in weekly team meetings every Sunday and monthly social Meetups with Team. What We’re Looking For: Skills & Requirements: - Strong English communication skills (spoken and written). - Punctuality, professionalism, and a self-starter attitude. - A laptop with access to video calls, a headset, and a suitable workspace. - Familiarity with tools like WhatsApp, Microsoft Teams, Canva, Circle Loop, and Notion (preferred but not essential). - Once training is complete, availability to work 20–25 hours per week (you’ll input your own rota 1 month in advance, with working hours between Monday–Thursday, 9:00 AM–6:00 PM). Personality Fit: - Enthusiastic about sales and motivated by commission-based work. - Ready to grow with a start-up and contribute to a collaborative environment. - A team player who thrives in a dynamic, creative, and goal-driven atmosphere. What We Offer: Pay Structure: £50 -100 commission per client signed up. £ monthly for each client retained (average client retention: 6 months). Bonus rewards for exceptional performance. On-Target Earnings (OTE): Minimum OTE: £40,800/year Benefits: - Flexible working hours: Choose when you work as long as you meet your targets and deadlines. - Growth opportunities: As a start-up, we grow together—you’ll have the chance to evolve into a leadership role. - Direct contact with company owners to share ideas, get support, and help shape our journey. - Monthly social Meetups paid for by us - Quarterly Bonus Rewards Additional Notes: Training: 1 week of training Provided: ( You will need to be free and have to participate for role ) Wednesdays: 4:00 PM – 8:00 PM Thursdays: 4:00 PM – 7:00 PM Fridays: 3:00 PM – 5:00 PM Self-Employed Role: You will be self-employed and paid monthly. Invoices must be submitted before the 26th of each month (support will be provided if needed to create and send invoices).
Job Opportunity: Chauffeur (East London – 8-Seater Van) Position: Chauffeur Location: East London Vehicle Type: 8-Seater Van Availability: Immediate start We are seeking reliable, professional, and patient individuals to join our team as chauffeurs. If you have a passion for delivering excellent service and are comfortable with modern technology, we want to hear from you! Job Details: • Work schedule: 3-4 days a week with flexible hours • Bookings: Pre-booked jobs and on-call bookings • Late-night bookings: Higher pay rates apply • Pay: Competitive rates (to be discussed) Key Responsibilities: • Transport clients safely and professionally in an 8-seater van • Handle both pre-booked and on-call bookings • Provide exceptional customer service with politeness and patience • Utilize modern technology, including phones and in-car entertainment systems Requirements: • License: Valid UK driver’s license • Appearance: Smart uniform required (professional and clean presentation) • Skills: • Polite and professional demeanor • Fluent English communication • Ability to multitask • Competent in using modern technology (phones, TVs, navigation systems) • Experience: Prior chauffeur or driving experience preferred but not essential What We Offer: • Flexible hours tailored to your availability • Competitive pay with additional earnings for late-night bookings • A professional and supportive work environment If you’re ready to take on this exciting opportunity and meet the above requirements, we’d love to hear from you! Apply now to become part of a growing and professional team.
**Join OUR Team!** If you're looking for a fast-paced, dynamic role where you can tackle new challenges, develop a range of skills, and meet people from all over the world, then our Front Desk position could be the perfect fit for you. The Sidney Hotel is a modern independent hotel, in the heart of London, proudly operating for over 45 years. As we continue to grow, we are looking for passionate individuals to join the Sidney family and develop with us. YOUR ROLE: As a Front Desk team member, you will be the first point of contact for our guests, providing a warm welcome and exceptional service to ensure their stay is positive, comfortable, and memorable. Your daily tasks will include but not limited to: - Check In’s / Out’ - Processing reservations and payments. - Answering calls and responding to inquiries, emails and messages. - Managing and resolving guest complaints professionally. - Upselling rooms and services to enhance guest experience. - Liaising with other departments to meet guest needs. - Assisting with luggage storage. - Assisting with concierge and bar services when required. - Problem-solving to ensure smooth operations. QUALITIES WE'RE LOOKING FOR: - Excellent verbal and written English communication skills - High level of enthusiasm, drive, and initiative - Strong organisational skills and the ability to multitask - Ability to stay calm and efficient under pressure - Exceptional customer service skills to handle guest queries - A great team player who communicates well with colleagues - Additional languages are a bonus JOB TYPE: - Permanent BENEFITS: - Concierge commission, gratuity, and end-of-year bonus. - Paid birthday holiday. - Discounts on accommodation and hotel services for you and your family. In line with the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. If you're eager to be part of a supportive and growing team, where no two days are the same, we’d love to hear from you!