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About Us: At Carrier, we are the world leader in healthy, safe, sustainable, and intelligent building and cold chain solutions, with our customers at the heart of everything we do. SLD Pumps & Power, a Carrier company, is one of the UK's leading suppliers of pumps and generator rental equipment. About the role: We are currently recruiting an experience Service Engineer for our Paisley depot to support both depot-based and field-based operations across Scotland, on occasions there will be travel required across Scotland which may include Livingston, Glasgow, Aberdeen, Inverness, and Falkirk. This is an excellent opportunity for a mechanically skilled engineer with diesel engine experience looking to develop their career. What you’ll be doing: * Service, maintain, and repair pumps, generators, and diesel-powered equipment in both depot and field-based environments. * Prepare and inspect equipment at the depot to ensure it is fully operational before deployment. * Carry out major overhauls and refurbishments of end-of-life equipment. * Diagnose faults and perform repairs to minimise equipment downtime. * Collaborate effectively with the service team, hire controller, and foreman to ensure smooth operations. * Ensure compliance with Health & Safety regulations and company policies at all times. * Maintain a clean and organised working environment, ensuring all equipment meets safety and quality standards. * Travel to customer sites and participate in an on-call rota (1 week in 4). You’ll have: * Mechanical experience, ideally working with plant equipment, pumps, generators, and diesel engines. * Relevant qualifications such as NVQ Level 3, an M&E related apprenticeship or equivalent. * Full UK Driving licence Our benefits * Competitive salary package (Negotiable DOE) * Enhanced payments through overtime and on-call * Company Vehicle * 25 Days Holiday + bank holiday + holiday purchase scheme * Company Pension * Great career progression opportunities, development and continuous training offered Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 26th January 2026, • Salary: £25,120 per annum, • Site: Sky, City Park, 1st Floor, 368 Alexandra Parade, Glasgow G31 3AU, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Glasgow contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: Our Glasgow contact centre is on Alexandra Parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 26th January 2026, • Salary: £25,120 per annum, • Site: Sky, City Park, 1st Floor, 368 Alexandra Parade, Glasgow G31 3AU, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Glasgow contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: Our Glasgow contact centre is on Alexandra Parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 26th January 2026, • Salary: £25,120 per annum, • Site: Sky, City Park, 1st Floor, 368 Alexandra Parade, Glasgow G31 3AU, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Glasgow contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: Our Glasgow contact centre is on Alexandra Parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 26th January 2026, • Salary: £25,120 per annum, • Site: Sky, City Park, 1st Floor, 368 Alexandra Parade, Glasgow G31 3AU, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Glasgow contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: Our Glasgow contact centre is on Alexandra Parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 26th January 2026, • Salary: £25,120 per annum, • Site: Sky, City Park, 1st Floor, 368 Alexandra Parade, Glasgow G31 3AU, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Glasgow contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: Our Glasgow contact centre is on Alexandra Parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. • Start Date: 26th January 2026, • Salary: £25,120 per annum, • Site: Sky, City Park, 1st Floor, 368 Alexandra Parade, Glasgow G31 3AU, • Shifts: 37.5 hours per week (Working 4 or 5 days between the hours of 8:30am - 8pm including evenings and weekends)Join us as a Contact Centre Sales Advisor in our Glasgow contact centre earning £25,120 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern after training which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. In this role, you'll work in a fast-paced call centre, handling inbound calls from existing customers considering leaving Sky. You'll actively listen to understand their needs and provide the best possible solutions, ensuring they feel heard, valued, and appreciated. What you'll do: • Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription., • Build strong connections through engaging conversations to understand their needs, address any concerns, and ensure they are offered the most suitable package., • Work in a target-based environment, • Work 37.5 hours p/wk Mon-Sun with varied set shift patterns available. Your set shift will be allocated at the offer stage and your preferences taken into account wherever possible. When our customers need us most, you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time offTraining and Development: Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor. At Sky, our comprehensive 7-week training program is designed to fully prepare new starters for their role. It begins with classroom-based sessions, where employees become familiar with the role, systems, and products. This is followed by time in our Academy, where they handle live customer calls under the guidance of a Role Model. Both the training and Academy sessions are conducted entirely face-to-face in the office, from Monday to Friday, 9am to 5pm. To ensure participants gain the most from the program, we ask that no holidays are taken during this period. What you'll bring: • Results-oriented with a strong enthusiasm for sales, • Exceptional at building rapport and connecting with people, • Skilled at identifying and addressing customer needs, • Creative in solving problems, • Eager to acquire new skills and knowledge The Benefits: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. There really is something for everyone with our fantastic range of benefits. Here's a taster: Individual Lifestyle • Free Sky TV, along with discounted broadband, Sky Glass and mobile, • Cashback and discounts across hundreds of retailers, • Discounts and offers on Sky products for friends and familyHealth and wellbeing, • Private healthcare and Digital GP via Aviva, • Dental and other healthcare options, • Subsidised onsite gym and discounts on external gyms, • Cycle to work scheme Financial wellbeing, • Sky pension plan and Life Assurance, • Annual Sharesave scheme and long service awards Where you'll work: Our Glasgow contact centre is on Alexandra Parade - getting here is easy with great transport links. Onsite you'll have access to a subsidised canteen, chill out area with Sky Q, table tennis and pool tables and an Xbox plus free tea and coffee. Inclusion: CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Start Date: 02/02/26 Where - BT Glasgow Contact Centre - Alexander Bain House Part Time 20 Hours - Permanent Salary - £13,379.73 • Online GP: Access to a private GP 24/7 for you and your immediate family, • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off, • Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year., • Huge Discounts: Save on EE & BT products, including mobile and broadband., • Career Development: Ongoing support to help you grow your skills and develop, • Season Ticket Travel Loan: Funds for your travel to and from work., • Volunteering Days: Paid time off to give back to your local community., • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

Start Date: 02/02/26 Where -BT Glasgow Contact Centre - Alexander Bain House Part Time 20 Hours - Permanent Salary -13,379.73 Sales AdvisorWhats in it for you Online GP: Access to a private GP 24/7 for you and your immediate family Paid Carers Leave: Market-leading carers leave with up to 2 weeks off Family Leave: Equalized maternity, paternity, and adoption leave 18 weeks full pay and 8 weeks half pay in the first year. Huge Discounts: Save on EE & BT products, including mobile and broadband. Career Development: Ongoing support to help you grow your skills and develop Season Ticket Travel Loan: Funds for your travel to and from work. Volunteering Days: Paid time off to give back to your local community. Optional Private Healthcare and Dental: Protection for you and your family. About the role If youre someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed and where your results are recognized and rewarded. At EE, were harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and youll be right at the heart of it speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. Youll use your energy and ambition from similar roles where youve thrived, met goals, achieved targets, influenced others, or provided great service and youll already have the transferrable skills to shine here. Youll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. Well give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesnt always follow a set schedule, so we help our people work flexibly for example, allowing you to plan your own breaks or bank time off to make sure you dont miss the moments that matter most. Bring your energy, curiosity, and ambition and well match it with opportunity. Join us at EE and turn your potential into performance.

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know… • Start Date: January 2026, • Salary: £25396.80, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Previous banking/ financial experience is highly desired but not essential, • Previous call centre/ customer service experience is essential Values we look for you to have... • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Confident in following banking processes and explaining this to customer Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

Customer Support Administrator (3-Month FTC) Role Profile Reports to: Customer Experience Manager Location: Glasgow, office based Contract: 3-month fixed term contract Vacancies: 4 Salary: Dependant on experience Hours: 42.5 hours per week (8.30am to 5.30pm) Role Overview Due to the continued growth across both domestic and international e-commerce channels and to provide support through peak trading period, we’re seeking to strengthen our team with the introduction of additional Customer Support Administrators to work with us on a 3-month fixed term contract basis. Could you be who we are looking for? The successful candidate is likely to have/demonstrate: • Experience of working in a customer service role, • Excellent interpersonal and communication skills both at a written and spoken level, • Confidence in handling customer complaints, providing appropriate solutions and/or alternatives within time limits following Company policies and procedures, • Experience in recording of all customer interactions, meeting pre-set Quality targets, • Manage end to end customer experiences, • Ability to identify improvement opportunities to ensure processes and tools are effective and efficient, • Strong analytical skills with experience of MS Excel and content management systems, • Self-motivated with strong personal time management & problem solving skills, • Excellent Team player, • Can do attitude with a flexible approach to the role, • Multiple language skills will be treated as an advantage. Core responsibilities of this role include: • Delivery of excellent customer service on every call, • First point of contact for customer escalations and complaints, • Processing customer returns and exchanges, • Order processing and administration Working for Trespass • Benefit from our corporate discounts for you, your friends and family, making the most of the great outdoors, • Relaxed dress code, • Free parking as there is nothing worse than parking metres and additional costs, meaning…. buy the coffee!, • Full access to our fantastic Employee Assistance Programme and much more! We want like-minded, committed individuals to join us and be part of our continued success so if this sounds like a good fit for you then we welcome you to apply. Salary information will be determined by experience and fit and decided at point of offer, however, if you have any questions relating to this, please get in touch.

Sales Director – Healthcare Market Research Panels Fully Remote (UK Based) £70 - £90,0000 + Commission A standout opportunity for a driven, commercially astute senior market research sales professional who truly thrives on unlocking new business and building long-term client partnerships. This international market research services group has ambitious growth plans. If you’re entrepreneurial and energetic m this role offers the change to make a significant impact while helping to shape the future of the UK and European sales function. As Sales Director with expertise gained in the healthcare market research sector, joining a small team of senior sales professionals, you will take ownership of new customer acquisition across the UK and Europe. driving revenue growth in the healthcare sector through a suite of high-quality market research services, panels, sampling solutions and specialist insight products. This is a senior, hands-on commercial role where your ability to open doors, nurture relationships and close high-value deals will be central to your success. Responsibility spans the full sales cycle from prospecting and building your pipeline, through to pitching, negotiating then transitioning newly acquired clients to an expert account team. Success in this role calls for deep experience of selling market research services ideally panel, sampling or full-service solutions in the healthcare sector and a well-established network across healthcare research agencies, consultancies and healthcare client insight functions. An ability to position value, tailor solutions across B2C and B2B audiences and communicate with confidence at senior level is essential. This role blends autonomous new-business leadership with the opportunity to mentor others, influence strategy and, as the UK & footprint expands the potential to build and lead your own small sales team. The ideal candidate is proactive, resilient and highly credible, a natural relationship builder who thrives operating at pace, spotting opportunities, and driving consistent growth. You’ll be confident presenting to clients, representing the business at industry events and taking an active role in strengthening the business presence across key European markets. In return, this business offers a forward-thinking, collaborative organisation with ambitious plans, strong leadership and a genuinely supportive culture. For a high-performing Market Research Sales Director who loves the buzz of new business and is ready for their next big challenge, this is a great opportunity to make your mark. To apply or for further information please contact Deborah Lewis, Senior Partner, Resources Group on or call 0207 242 6321. Applications will only be considered from those based in the UK with current UK working rights. About Resources Group With over thirty years’ experience helping thousands of Researchers, Insight Specialists and Data Analysts in their career moves, no one has better knowledge of the Market Research, Insights and Marketing Strategy job market than Resources Group. Our consultants take the time to understand your career aims and are dedicated to providing impartial advice and finding you the best career move, with access to an unrivalled range of opportunities with top employers in the sector - visit our website for many more options! Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background

About Aveni Aveni is an award-winning technology company. We use advanced AI to enable scalable efficiency for financial services companies, combining world-leading Natural Language Processing (NLP) and Large Language Model (LLM) expertise with deep financial services domain experience to drive enterprise-wide productivity. We’re using the latest in AI to automate and innovate, empowering financial service businesses to achieve exceptional productivity and compliance outcomes. Role Overview As a Forward Solutions Engineer / Principal Solutions Consultant at Aveni, you will be a key technical leader in pre-sales, solution design, and customer engagement. You will work closely with sales, product, engineering, and customer success teams to define, architect, demonstrate, and deliver AI-powered solutions tailored to banks, wealth managers, insurance firms, and other financial services clients. Your mission is to translate complex business and regulatory needs into scalable, robust, compliant solutions that underscore Aveni’s value proposition. You will often be “forward deployed”, meaning you’ll engage closely with strategic clients, acting as subject-matter expert, leading technical discovery, driving proof-of-concepts (POCs), and ensuring successful handover to implementation and ongoing support. About You You are a seasoned Consultant who combines deep technical capability with business insight, someone who is equally at ease in boardroom discussions as you are in exploring architecture diagrams. You thrive when solving complex, regulated-industry problems, especially in financial services or adjacent sectors. You likely come from a Big 4 consultancy, technology advisory practice or a similarly demanding environment. From this background you bring: • Rigorous client-facing experience: doing discovery, scoping, workshops, POCs, RFPs, not just writing proposals, but engaging deeply with clients at multiple levels (operations, risk, compliance, executives)., • Structured, analytical problem solving: you break down fuzzy business problems, diagnose root causes, map them to technical and regulatory constraints, and propose robust, scalable solutions., • High standards of delivery: you are accustomed to detailed documentation, demanding stakeholders, continuous quality checks, and the discipline of consultancy timelines and billing., • Strong commercial awareness: you understand value propositions, return on investment, trade-offs (cost vs speed vs write-down risk), and you factor in risk, compliance, data governance when designing solutions. Key Responsibilities • Lead technical discovery and scoping phases with prospective clients: understand their business, compliance, risk, operational, regulatory and data environment., • Design solution architectures leveraging Aveni’s products (Detect, Assist, Agents, FinLLM) plus integrations with client systems (e.g. CRM, communication tools, data pipelines)., • Develop, deliver, and customise demos, POCs, workshops to illustrate value, ROI, regulatory compliance, risk mitigation, etc., • Collaborate with sales teams to respond to RFIs / RFPs, proposals, pricing, technical documentation., • Be a trusted advisor to clients: articulate how Aveni’s AI/LLMs meet their needs; help them navigate trade-offs (accuracy, risk, explainability, privacy)., • Provide feedback to Product and Engineering on feature requests, prioritisation, bug-fixes, user experience, based on what you see in the field., • Help define best practices, patterns, reusable assets (e.g. architecture templates, demo scripts, integrations) to speed up future engagements., • Mentor / guide more junior solutions / presales engineers or consultants., • Stay up to date with regulatory developments (e.g. Consumer Duty, risk oversight, compliance in financial services), Agentic / AI / NLP / LLM technologies, competitive landscape., • Occasionally participate in post-sales support / implementation oversight to ensure smooth handover, maintain continued alignment and client satisfaction. Skills, Experience & Qualification Requirements Must-haves: • Substantial experience in pre-sales / solutions consulting / technical consulting roles, especially in the Financial Services or Wealth Management space., • Strong technical background: experience with machine learning, LLMs and AI systems; understanding of data pipelines, integrations, APIs, security and compliance sensitive environments., • Ability to design solutions vs just selling features: architectural thinking, trade-off evaluation, understanding of scalability, performance, data governance., • Excellent communication and presentation skills: able to adapt technical stories for non-technical executives (e.g. risk / compliance / operations leaders) as well as technical audiences., • Experience leading or contributing in POCs, custom demos and pilot deployments., • Deep understanding of regulatory and risk & compliance in financial services., • Good project management and stakeholder management skills: managing cross functional teams, setting expectations, handling ambiguity. Nice-to-haves: • Prior experience in using or building AI Agents, generative models and NLP pipelines., • Familiarity with tools or frameworks for LLM deployment, prompt engineering, vector databases, embeddings, etc., • Experience with integrations (CRM, communications platforms, call recordings, speech-to-text, etc.)., • Familiarity with cloud architectures, data warehouses / lakes, data security/compliance frameworks (e.g. ISO, GDPR, regulations specific to FS)., • Experience mentoring juniors, creating reusable technical assets / IP. What Success Looks Like • Delivery of well scoped POCs and demos that lead to closed deals., • Technical proposals and architectures that satisfy both product capability and regulatory/risk constraints of clients., • Positive feedback from clients on the clarity, reliability, and impact of your solutions and engagement., • Good alignment and collaboration with Product, Engineering and Sales: features and customer insights feeding into roadmap, and technical delivery matching expectations., • Reusability and scale: you help build patterns or frameworks that reduce effort and risk in future similar engagements., • Maintaining up-to-date knowledge of regulatory environment and AI advances so that Aveni remains credible and ahead in the market. What We Offer • A collaborative and innovative work environment with awesome career growth opportunities, • 34 days holiday plus your birthday off (inclusive of bank holidays), • Share options – we believe in shared success, • Skills development – continuous learning is at our core, expect the development to be front and centre of everything you do, • Remote and flexible working – remote, co-working spaces, or a mix of both, • Life insurance, income protection and private health care, • Freebies and discounts at a range of retailers, • Emotional wellbeing (Employee assistance programme provides access to 24/7 employee counselling and emotional support), • Cycle to work scheme, • Pension scheme (employer contribution matched up to 5%) Join Us in Making a Difference At Aveni, we believe that diversity drives innovation. We're committed to building a team that reflects the diverse communities we serve and creating an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you're passionate about leveraging technology to drive positive change and want to be part of a team that's shaping the future of financial services, we'd love to hear from you. We know that some people are likely to only apply where they meet 100% of requirements, but we’d like to hear from you anyway. Apply now to join us on our mission to transform the financial services industry through AI!

Unit4 ERP (Agresso) Applications Manager Location: Hybrid / Remote Sector: Public About the Role Our client is looking for an experienced Unit4 ERP (Agresso) Applications Manager to take responsibility for the management, development and delivery of core business applications. The role combines people leadership with service performance, ensuring that applications are well supported, incidents are resolved quickly, and longer-term improvements are delivered. This is a hands-on leadership role that requires balancing day-to-day service management with strategic planning. You will oversee a small team, manage supplier relationships, and work closely with senior stakeholders to ensure applications continue to meet the needs of the organisation. Key Responsibilities • Manage the end-to-end delivery of application services, ensuring efficiency, quality and compliance with SLAs and KPIs., • Lead major projects and reviews within the applications portfolio to enhance service delivery., • Monitor and resolve incidents and service requests, escalating complex cases as required., • Ensure applications and services comply with legal, regulatory and organisational policies., • Directly or matrix manage a small team, supporting their performance and professional development., • Work with internal teams and external partners to improve business processes and strategies., • Oversee supplier relationships, ensuring best value and service quality., • Manage delegated budgets and influence spend on wider tools and services, • Analyse and interpret service data to identify risks, support decision making and recommend improvements., • Ensure effective record keeping, risk management and issue resolution. Candidate Profile We are looking for someone with: • A degree, or substantial relevant experience., • Proven track record in Unit4 (Agresso) applications or service delivery management., • Strong experience of leading, motivating and developing staff., • Excellent understanding of application lifecycle management and service operations., • Ability to apply project management principles across a wide range of complex projects., • Good knowledge of financial management and business planning., • Strong analytical skills, able to interpret data and identify risks and solutions., • Excellent communication and influencing skills with stakeholders at all levels., • Knowledge of business systems and their integration within large organisations., • Problem-solving skills, with the ability to devise and implement practical solutions., • Experience managing suppliers and ensuring contract/service compliance. Why Apply? This is a fantastic opportunity to step into a leadership role where you will shape how applications are supported and delivered. You will have influence over budgets, suppliers and service improvements, as well as the chance to develop and coach a high-performing team. How to Apply For more information or to apply, please send your CV to or call +44 7342093533.

Start Date: 02/02/26 Where - BT Glasgow Contact Centre - Alexander Bain House Part Time 20 Hours - Permanent Salary - £13,379.73 Sales AdvisorWhat’s in it for you • Online GP: Access to a private GP 24/7 for you and your immediate family, • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off, • Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year., • Huge Discounts: Save on EE & BT products, including mobile and broadband., • Career Development: Ongoing support to help you grow your skills and develop, • Season Ticket Travel Loan: Funds for your travel to and from work., • Volunteering Days: Paid time off to give back to your local community., • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview We are recruiting for a Property Loss Adjuster to join our team, based in Scotland. As a Property Loss Adjuster, you’ll manage a diverse portfolio of commercial and domestic property claims. From investigation to settlement, you’ll play a key role in delivering exceptional service and ensuring claims are handled fairly and with integrity. Join Gallagher Bassett, a global leader in insurance and risk management, and make a real impact in the world of claims handling. How you'll make an impact • Investigate, manage, and report on a wide range of property claims., • Handle claims from start to finish, including liaising with clients, policyholders, and other stakeholders., • Assess policy cover, scope, and quantum, negotiate settlements, and pursue recoveries where necessary., • Manage claims across various sectors, including Commercial & Domestic Property, Education, Heritage, Real Estate, and Public/Local Authorities., • Ensure claims are handled fairly, professionally, and in line with company standards., • Communicate effectively with senior management, team members, and principals to identify significant claims trends., • Attend claims meetings, participate in audits, and travel as required., • Proven experience in investigating and handling property claims., • Expertise in cradle-to-grave claims handling., • CILA and/or CII qualifications (advantageous but not essential)., • Strong understanding of construction, mitigation, and liability., • Excellent written and verbal communication skills., • Experience in scheduling works and collaborating with insurers, policyholders, and builders., • Ability to build strong relationships with clients, carriers, and brokers., • Solid technical knowledge and a proactive approach to problem-solving. #LI-PH1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know… • Start Date: January 2026, • Salary: £25396.80, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Previous banking/ financial experience is highly desired but not essential, • Previous call centre/ customer service experience is essential Values we look for you to have... • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Confident in following banking processes and explaining this to customer Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

To apply for this role, please call Alan on 07766 383614 or alternatively send your CV and competencies to [email protected].AWC Staff Services are looking for a Project Engineer on behalf of our client – a major provider of Cyber Security service to the National Grid, due to new contract awards

Candidates will be a confident communicator with a sound mix of analytical ability and customer service awareness gained within an IT Helpdesk/Service Desk/Call Centre environment. The role requires a confident communicator with a sound mix of analytical ability and customer service awareness gained

Join to apply for the Legal Counsel - Corporate, Commercial and Compliance role at Chivas Brothers Your Manager: Head of Legal PRUK and UK Corporate and Compliance Team: Legal, Chivas Brothers Location: Glasgow, Blythswood Square Be part of something big We are Pernod Ricard, a leading company in the global spirits industry. We own 16 of the world’s top 100 Spirits Brands and hold one of the most prestigious and comprehensive brand portfolios in the industry with 240 premium brands available in over 160 countries, including: The Glenlivet, Ballantine’s, Chivas Regal, Royal Salute, Aberlour, Scapa, Absolut, Kahlua, Malibu, Perrier Jouet, Mumm, Martell, Olmeca Altos and many others. Chivas Brothers is focused on the manufacturing, development and growth of Scotch whisky brands globally. In the UK, Pernod Ricard is made up of 4 businesses: • Chivas Brothers, the largest brand company in the Group, responsible for the production and management of our award-winning Scotch whisky portfolio., • Pernod Ricard Global Travel Retail, the global HQ and EMEA home of the group’s duty free, air travel and cruises business., • Pernod Ricard UK, focused on the UK market, it sells and distributes all Pernod Ricard products from whisk(e)y, rum, cognac, tequila, to gin, vodka and champagne. This position sits in our Chivas Brothers business, reporting to the Head of Legal and UK Corporate and Compliance. You will have the following areas of responsibility: • Preparation and overseeing of corporate documentation in relation to intragroup transactions including restructures, dividend transactions, intragroup asset transfers and share sales, intragroup loan reorganisations in accordance with project plans;, • Organising and running, from a legal perspective, internal corporate transactions;, • Organising and documenting board meetings;, • Attending to all corporate secretarial matters with support of the group’s company secretarial service;, • Working on and ensuring principles of corporate governance are supported;, • Supporting, delivering and working on materials, training, advice and implementation in relation to compliance programmes including Anti-Bribery, Modern Slavery, Data Protection laws, Competition laws, supplier due diligence, conflicts of interest, gifts & hospitality, whistleblowing and the Pernod Ricard Code of Conduct;, • Maintaining Chivas Brothers’ data protection programme with ongoing review and identification of possible compliance gaps and implementing remedial action;, • General contract and commercial work on an ad hoc basis, including some intellectual property work and matters relating to customs and trade;, • Providing commercially focussed legal advice and support to internal clients and stakeholders across a range of functions, including tax, finance, production, customer service and HR;, • Managing and producing relevant legal documentation for the exportation of our products, including apostilling and notarising; Externally, you will be in contact with suppliers, customers and professional advisory firms and other relevant and suppliers. This position could be right for you if you have: • 2+ years’ post qualifying experience in private practice or in-house with experience of corporate, corporate finance, commercial contracts, IP/IT, projects, or litigation., • The confidence, general knowledge and curiosity to advise in multiple practice areas across varied areas of the business., • Experience of operating in a fast‑paced environment, turning round the drafting and reviewing of commercial documents in good time and the ability to take ownership and prioritise work with a high degree of independence., • An understanding of consumer focussed businesses, especially in the FMCG, spirits markets or for a luxury brand company, or experience of manufacturing businesses generally., • The ability to make decisions and to work independently, with support from Head of Legal and from the wider UK legal team as needed., • Excellent commercial awareness and understanding of the needs of the business., • Excellent written and oral communication skills and interpersonal skills; required to communicate with different teams based all over the world and instruct external counsel., • Strong organisational skills with particular attention to detail and following up. Our lifestyle benefits include a generous employee pension, share incentive plan and more. You can access lots of gifts & discounts, including credit each year to spend on our brands in our staff shop. We take our conviviality seriously: we have weekly events in our very own office bar, and resources to help you focus on your wellbeing. We have our own way of doing things. We call it conviviality! It’s our way of being, and something unique you feel and experience when working for Pernod Ricard. We’re committed to conviviality, and with this, you’ll be Proud to Belong to our Pernod Ricard family. You’ll be Empowered to Perform, supported to succeed, and acknowledged for the value you bring. We combine all this with our Commitment to Care: we are unlocking the magic of human connection to transform our industry and make a positive impact on the world through our strong focus on sustainability and responsibility. People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as Créateurs de Convivialité. We promote diversity and inclusion throughout our business and supply chain. In our teams, we proactively foster a diverse work force and an inclusive culture – an environment where we can truly be ourselves. We will assess your application for this role based on your skills, experiences and achievements, not your gender, age, ethnic or educational background or any other such factors. Please feel free to leave these off your CV and application form if you so wish. Similarly, if you would like to discuss opportunities for flexible working or require accommodations or support to complete our application process, please let us know. As ‘Créateurs de convivialité’, we want to turn social interactions into genuine and friendly experiences of sharing and wellbeing. In our culture, we want to create diverse teams in which our differences contribute to our success. Therefore, all are welcome at Pernod Ricard, regardless of your religious beliefs or personal choices on the consumption of alcohol. In our business, we work together with industry members, civil society, governments, local authorities and UN bodies to promote responsible drinking. Not Applicable Full-time Legal Beverage Manufacturing Referrals increase your chances of interviewing at Chivas Brothers by 2x Get notified about new Legal Counsel jobs in Glasgow, Scotland, United Kingdom. #J-18808-Ljbffr

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