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Description The Security Enterprise Solutions (SES) Operation is the cornerstone of Leidos’ comprehensive suite of fully integrated security solutions for aviation, ports, borders, and critical infrastructure customers around the world. With our new, combined portfolio, our operation has more than 24,000 products deployed across 120 countries. Leveraging this portfolio, our core technical strengths, and robust R&D initiatives, we are positioned to address emerging and evolving threats through rapid development of innovative solutions for our global customers. SES is comprised of three divisions to align with our customers’ missions and needs: • Aviation Solutions, • Ports & Borders, • Global Services Summary The Installation Integration Engineer must be a self-starter who is team oriented and focused on delivering the highest level of service excellence to Leidos customers. Responsible for providing effective, efficient, and compliant on-site technical and customer support for installation of systems at assigned airports, as determined by Leidos needs. Will install, commission, diagnose, troubleshoot, repair, and test a variety of complex X-ray or CT based electronic and electromechanical equipment, which may include computer and networking systems. Many of the systems are integrated into a larger airport systems environment including complex baggage handling systems. System types include the following but not limited to: • Check point CT systems., • Checkpoint x-ray systems., • Explosive Detection Systems (EDS), • Automatic tray return systems (ATRS), • Explosive trace detection systems (ETD), • Millimeter wave technology passenger screening (MMW). Will follow standard protocol, procedures and identified best practices to isolate and resolve problems in malfunctioning equipment or software. The position requires the ability to work independently with limited supervision. Successful applicants will have a certified trade training, with stong experience in troubleshooting and repair of; x-ray computed tomography systems, electro - mechanical equipment, PLC control systems. Please note that a 5-year UK reference period is required to obtain airside passes. Primary Responsibilities: • Responsible for providing technical and customer support for installation projects., • Install, maintain, troubleshoot/diagnose, repair, and test a wide variety of airport passenger and baggage security systems., • Perform scheduled and unscheduled Corrective Maintenance, Preventive Maintenance, and radiation surveys., • Maintain calibration on all test and radiation survey equipment., • Provide customer training assistance of installed systems and equipment., • Adhere to Leidos published maintenance and radiation survey checklists and procedures., • Report design, reliability, and system bugs to technical support., • Follow down machine escalation protocol to ensure time resolution of system failures., • Prepare RMA repairable/returnable parts for shipment and return to identified defective location. Complete all RMA paperwork and reporting requirements., • Exercise judgment within broadly defined policies and procedures in selecting methods, techniques, and evaluation criterion for obtaining results., • Assume responsibility for continued customer satisfaction and coordinate all activities with the customer; assist with customer training while representing Leidos in a professional manner., • Must be highly proficient in reporting activities, maintaining local spare parts inventory, recording travel expenses and timecard, implementing Tech Bulletins (TB’s) and using good judgment when dealing with customers., • Comply with all safety requirements and all required training, following the guidance provided in Leidos policies, procedures, manuals, and TB’s., • Comply with use of Personal Protective Equipment (PPE) where and when applicable., • Apply Lock Out – Tag Out (LOTO), following safe lifting practices and same day reporting of any accidents, near misses and unsafe conditions., • Demonstrates a pro-active approach towards safety, health, and quality in compliance with all customer facility and Leidos company guidelines and regulations., • Maintain tools and test equipment properly., • Participate in on-going product training and maintain all necessary certifications., • Provides daily written reporting on completed maintenance activities, used parts and consumables, machine faults, down times, and availability., • Responds to faults timely as per contracted response, repair times and endeavors best efforts to keep KPIs, and SLAs of the contract., • Keeps track of used parts as per procedures provides by Service Supervisor, returns the parts with RMA process., • Reports performance and availability of the machines as advised by Service Supervisor, • Identifies the Root Cause of repetitive parts failures and investigates for corrective actions to minimize parts consumption., • Solid relevant Installation Integration Engineer experience, preferably in an integrated systems technologies environment., • Experience maintaining and supporting large, complex, electromechanical systems., • Experience working with High-Voltage Equipment., • Good customer skills and the ability to work under pressure., • Must be self-starter, work well without supervision, and accept responsibility., • Must be adaptable and willing to accept changing shifts and job requirements determined by business and customer needs., • Must be able to travel both domestic and international locations., • Must be willing to work on-call and off-shift as assigned and requested by manager or supervisor., • Maintain professional appearance as prescribed by the Company., • Must work well without supervision and accept responsibility for timely completion of assigned work., • The candidate must be able to lift/carry a minimum of 25 kgs., • The candidate must be able to push/pull 90kgs.bs, • Must be able to work and freely navigate in the baggage area of the airport, where vertical ladders, crossovers, and low overhead ceilings frequently occur., • A degree in electronics technology, mechanical or electrical engineering or equivalent., • Prior experience in X-ray or computed tomography technologies, especially in the airport security environment, is a significant plus., • Working knowledge of Linux and Unix. At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops, and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • Generous Annual Leave (including public and privilege holidays) For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. #Remote

Job Overview We are seeking a compassionate and dedicated Children's Residential Manager to join our team. In this role, you will provide essential support to children, in their daily activities and help them achieve their personal goals. You'll provide guidance and support to other residential workers and be responsible for staff supervision. About you • MUST hold a full UK Driving License, • NVQ or Level 5 Diploma in Leadership and Management for Residential Childcare, • Previous experience in a Deputy Manager or Registered Manager role in a Residential Children’s Care Setting, • Knowledge of the Children Act & Children’s Homes Regulations Benefits: • All pay increases will take place twice yearly, in March or October., • Paid Christmas party, • Extra 8 hrs annual leave for your birthday, • Company pension scheme, • Paid Face to Face training, • Annual Appraisal Bonus, Probation Bonus, Ofsted Bonus, • Employment assistance scheme., • Overtime rate of £2.50 extra per hour after 160hrs per month., • Sleep ins at £50 per night Responsibilities • In accordance with Channels and Choices health and safety policies and procedures, the registered individual is responsible for ensuring Health and Safety guidelines are adhered to., • Ensure that you and your staff work in accordance with the Statement of Purpose and Function of the home. Understand, update and continuously improve relevant Channels and Choices documents to include The Statement of Purpose, Young Person’s Guide, policies and practice standards; seeking approval and communicating changes to others as appropriate., • Responsible for keeping an up to date register of all young people being admitted transitioned to another provision and discharged from the service., • Ensure operational manning levels are maintained within the home. The registered manager must liaise with the HR team to arrange and assist in interviewing new staff. Skills • Strong communication skills to engage effectively with children and their families., • Ability to develop and follow care plans tailored to individual needs., • Proficient in IT skills for maintaining records and facilitating communication., • A valid driving licence is preferred for transporting children as necessary. Join us in making a positive impact on the lives of those we support! If you're interested in finding out more, contact Lara directly on 07712 653 652 if you would like to call or send a text. Our purpose is to take the stress out of finding a job role, we support all candidates through the entire recruitment process from interviews, negotiating offers, on-boarding and beyond. All conversations are treated in the strictest confidence.

Recruitment Coordinator – Help us shape the future of legal services, one hire at a time. Location: Derby |💰 Salary: £24,000 Per Annum + Monthly Bonus (OTE; £30,000 Per Annum) About Us – Redefining the Future of Legal Services At Right Legal Group, we believe that the legal industry shouldn’t be reserved for the few — it should be accessible, human, and full of opportunity for those driven by purpose. We are reshaping legal services to be clear, accessible, and truly client-focused. Traditional legal processes can feel overwhelming, but our mission is to simplify them, offering expert guidance with confidence and care. As specialists in estate planning and wills, we go beyond financial security helping people leave behind emotional legacies, ensuring that their values, stories, and wishes are carried forward for generations. At the heart of everything we do is a commitment to keeping families together, providing tailored legal solutions that offer peace of mind, protection, and continuity. Our team thrives on innovation, collaboration, and meaningful impact for the clients we serve and the professionals who make it happen. ___ ✨ The Opportunity: Recruitment Coordinator As a Recruitment Coordinator, you’ll play a key role in supporting the end-to-end recruitment process across the business. This is an ideal role for someone at the start of their recruitment or HR career who is looking to develop within a fast-paced, people-focused environment. You'll work closely with hiring managers, senior recruitment partner, the wider People team, and external partners to ensure a smooth, efficient, and engaging recruitment experience for candidates and colleagues alike. 🔑 What You’ll Do: Key Responsibilities Leadership & Collaboration • Support the full recruitment lifecycle from advertising vacancies to onboarding new hires., • Create engaging job adverts and post across multiple platforms (e.g. job boards, company website, social media)., • Manage applicant tracking systems and candidate pipelines., • Screen CVs, arrange interviews, and support hiring managers with scheduling and coordination., • Liaise with candidates throughout the recruitment process, ensuring a positive candidate experience., • Assist with recruitment administration, including offer letters and pre-employment checks., • Maintain recruitment data and metrics for reporting purposes., • Help identify new and innovative sourcing strategies to attract diverse talent., • Support careers events, assessment days, and employer branding activity where required., • Provide general administrative support to the wider People team. 🤩 We’d Love to Hear from You If… • You have previous experience in a recruitment or HR admin/support role (including internships/placements)., • You are familiar with ATS platforms or recruitment systems., • You have strong communication and interpersonal skills., • You are highly organised with excellent attention to detail., • You are comfortable using Microsoft Office and confident learning new systems., • You are enthusiastic and eager to learn about recruitment and HR., • You are a team player with a proactive approach to tasks. 🙌 Why Join Right Legal Group? ✊ Empowering Culture with our workplace built on empowerment and ownership, where collaboration replaces hierarchy! 📚 Annual career planning support, giving employees the opportunity annually to submit a Personal Business Plan, where you can share your ambitions (professionally, financially and personally) with the directors, and we work with them to achieve those goals. 📚 Professional Development Qualification where our people have the opportunity annually to apply for a qualification to be funded by the business. 🩺 Health Benefits through Westfield Health, we provide access to physical and mental health support, including 24/7 well-being resources and those “healthy extras” we all deserve! ✈️ We offer 22 days’ holiday (plus bank holidays), Increasing to 25 days after 2 years continuous service with us 🎉 Team Celebrations and Events, from fun socials to company get-togethers, there’s always something happening at RLG to bring us together. 💰 Pension Contributions through our provider, NEST The Application Process • Intro Teams call with our Senior Recruitment Partner, • 2nd stage in person interview in our Derby Head Office with our Senior Recruitment Partner and People & Performance Manager

Internal Communications and Engagement Officer: Empower connection, shape culture, and help every voice at RLG be heard 📍 Location: Derby (With Travel) | 💰 Salary: Up to £40,000 Per Annum About Us – Redefining the Future of Legal Services At Right Legal Group, we are reshaping legal services to be clear, accessible, and truly client focused. Traditional legal processes can feel overwhelming, but our mission is to simplify them, offering expert guidance with confidence and care. As specialists in estate planning and wills, we go beyond financial security helping people leave behind emotional legacies, ensuring that their values, stories, and wishes are carried forward for generations. At the heart of everything we do is a commitment to keeping families together, providing tailored legal solutions that offer peace of mind, protection, and continuity. Our team thrives on innovation, collaboration, and meaningful impact for the clients we serve and the professionals who make it happen. ___ ✨ The Opportunity: Internal Communications and Engagement Officer The Internal Communications and Engagement Officer plays a pivotal role in shaping and sustaining a positive, inclusive, and high-performing workplace culture that reflects RLG’s values and mission. This role is not only about delivering messages it’s about fostering connection, trust, and belonging across the organisation. Acting as a cultural ambassador, the officer ensures that employees feel informed, valued, and engaged through thoughtful communication and meaningful experiences. They champion initiatives that celebrate diversity, promote wellbeing, and build a sense of community, helping to embed RLG’s culture into everyday interactions and decision-making. By aligning internal messaging with strategic goals and employee sentiment, this role supports a culture where people thrive, collaborate, and contribute to a shared purpose. 🔑 What You’ll Do: Key Responsibilities Employee Engagement Strategy Development • Design and implement employee engagement strategies that align with RLG's mission, vision, and core values., • Identify key engagement focus areas, such as recognition, work-life balance, and career development., • Track employee engagement levels, analyse trends, and identify areas for improvement. Culture and Values Initiatives • Develop and implement programs that foster a positive company culture and align with RLG values., • Organise and manage team-building activities, internal campaigns, and wellness initiatives to enhance workplace morale and collaboration., • Ensure company values are consistently communicated through internal communications, leadership actions, and employee programs. Diversity, Equity, and Inclusion (DEI) Initiatives • Work closely with senior leadership and the people team to develop and execute a comprehensive DEI strategy., • Organise DEI training sessions, workshops, and awareness campaigns to promote inclusivity and equity within the workplace., • Build and maintain partnerships with external organisations to attract diverse talent and enhance recruitment efforts., • Regularly evaluate and update the DEI strategy based on feedback and evolving organisational needs. Internal Communications and Information Dissemination • Oversee the creation and distribution of internal communications, including emails, newsletters, and intranet updates, ensuring consistency and alignment with company goals., • Coordinate logistics and content for business updates, coffee mornings, and all-hands meetings to ensure smooth execution and effective employee engagement., • Draft and edit internal announcements and leadership messages to ensure clarity and transparency. Culture Champions Program • Identify and empower culture champions within RLG who advocate for company values and lead engagement initiatives., • Provide resources and support to culture champions to help them drive engagement and create a positive environment., • Monitor and evaluate the effectiveness of culture initiatives and make improvements based on feedback. Employee Recognition Programs • Develop and manage recognition programs to celebrate employee achievements, milestones, and contributions., • Ensure recognition programs are inclusive, equitable, and align with company values., • Work closely with the people team to ensure that recognition programs are integrated into broader talent management strategies. Employee Feedback and Data Analysis • Design and conduct regular employee surveys (e.g., engagement surveys, pulse checks) to gather feedback on job satisfaction, leadership, culture, and overall work environment., • Analyse survey data to identify trends, patterns, and areas for improvement., • Collaborate with the People Partner and the People & Performance Manager to develop and implement action plans based on survey results., • Monitor the success of implemented action plans and adjust strategies as needed to address ongoing employee concerns. Cross-Department Collaboration • Work with various departments, including the People and Leadership Team, to integrate engagement and culture-building initiatives into broader business objectives., • Ensure that engagement programs are consistent across all teams and resonate with employees at all levels of RLG., • Plan and deliver initiatives with commercial awareness in mind—ensuring that timing, resource allocation, and business impact are considered to minimise disruption and maximise value across departments. Event Coordination and Logistics • Plan and coordinate logistics for events that promote engagement, such as team-building activities, employee appreciation events, DEI training sessions, and more., • Manage external partnerships to support diversity and inclusion. Reporting and Continuous Improvement • Provide regular reports to leadership on the progress of employee engagement, culture programs, and DEI initiatives., • Gather and analyse feedback from employees to continuously improve engagement and culture initiatives., • Stay up to date with industry trends and best practices related to employee engagement, workplace culture, and DEI, ensuring RLG remains competitive in creating a positive work environment. 🤩 We’d Love to Hear from You If… • You have a strong understanding of employee engagement principles, best practices, and metrics., • You have the ability to design and implement initiatives that align with company values and enhance workplace culture., • You are skilled in creating and leading culture-building programs (e.g., team building, recognition, wellness initiatives)., • You have a deep knowledge of DEI strategies, initiatives, and challenges., • You have experience in implementing DEI programs, including training, workshops, and partnerships., • You have the ability to create inclusive policies and ensure equitable practices are integrated across RLG., • You have excellent written and verbal communication skills, with the ability to tailor messages to diverse audiences., • You have experience in managing internal communication platforms (e.g., intranet, newsletters, emails) to ensure clarity and consistency., • You have the ability to craft compelling and engaging messages that reflect company culture and values., • You have strong organisational skills with the ability to plan, coordinate, and execute multiple initiatives simultaneously., • You are skilled in event planning and logistics management for both virtual and in-person engagements., • You have the ability to manage budgets, timelines, and resources effectively., • You are proficient in using data and analytics tools to track engagement metrics, analyse trends, and provide actionable insights., • You have experience conducting surveys and interpreting feedback to inform decision-making., • You have a strong ability to present data in a clear and understandable manner to senior leadership., • You have strong interpersonal skills with the ability to build relationships across all levels of the organisation., • You have the ability to work collaboratively with leadership, the people team, and other departments to drive initiatives. 🙌 Why Join Right Legal Group? ✊ Empowering Culture with our workplace built on empowerment and ownership, where collaboration replaces hierarchy! 📚 Annual career planning support, giving employees the opportunity annually to submit a Personal Business Plan, where you can share your ambitions (professionally, financially and personally) with the directors, and we work with them to achieve those goals. 📚 Professional Development Qualification where our people have the opportunity annually to apply for a qualification to be funded by the business. 🩺 Health Benefits through Westfield Health, we provide access to physical and mental health support, including 24/7 well-being resources and those “healthy extras” we all deserve! ✈️ We offer 22 days’ holiday (plus bank holidays), Increasing to 25 days after 2 years continuous service with us 🎉 Team Celebrations and Events, from fun socials to company get-togethers, there’s always something happening at RLG to bring us together. 💰 Pension Contributions through our provider, NEST The Application Process • Intro call with our recruitment team, • 1st stage Teams call interview with our People and Performance Manager, • In person 2nd stage interview in our Derby Head office

Mobile Maintenance Engineer (Mechanical) Location : Derby Job type: Full time / Permanent Salary: £40,000-£45,000 Job Description Responsible for completing a range of Planned Preventive Maintenance (PPM) tasks and inspections. You will be required to complete daily, weekly, monthly, and six-monthly PPM activities in line with SFG20 requirements. This includes completing and documenting check sheets and reports for each PPM task, as well as conducting daily and weekly system checks. Maintain effective communication with the client’s on-site engineering team and produce weekly reports for the Facilities Management (FM) Supervisor outlining site activities and plans. Maintain all electrical and mechanical plant services to industry standards and oversee contractor activities to ensure compliance with risk assessments, method statements, and QHSE permitting requirements. Schedule subcontractor visits and ensure adherence to client security protocols. Possess strong technical knowledge of critical environments, including AHUs, boilers, heat exchangers, BeMS, auxiliary systems, pumps, control circuits, FCUs, fresh air systems, ventilation systems, chilled and controlled water systems, LTHW systems, and HVAC systems. Identify required part replacements and obtain quotations for condition maintenance plans. Ensure statutory engineering maintenance documentation is maintained and accessible. Oversee the completion of PPMs and client service requests in line with SLAs. Ensure compliance with audit requirements and review site SOPs, ERAs, and scenario training materials. Follow company QHSE procedures and implement improvements identified during inspections. Participate in technical training programs, competency assessments, and scenario training exercises. Be part of the out-of-hours call-out rota for site coverage. The role reports directly to the Facilities Management Supervisor/Manager/Coordinator. While there are no direct budgetary responsibilities, the position requires financial awareness and flexibility in service delivery around client needs. Person Specification • Strong experience in data centre or similar clean-room/controlled production environments., • Proficiency in PC and MS Office applications., • Recognised NVQ Level 3 in Mechanical Engineering, Plumbing, or HVAC (or equivalent)., • Excellent fault diagnosis and problem-solving skills., • Experience with BMS controls and HVAC systems., • Good technical knowledge with the ability to project manage and multitask., • Ability to work to high standards within agreed timescales and minimal supervision., • Knowledge of emergency response, standby, and call-out procedures., • Experience with UPS, standby power, lifts, boilers, and HVAC systems., • Full UK Driving Licence. Qualifications • IOSH Managing Safely (or equivalent)., • Advanced Level 3 NVQ in Mechanical Trade (Mechanical Engineering / Plumbing / HVAC or equivalent)., • Proven experience in commercial mechanical maintenance., • Strong understanding of mechanical systems including heating, ventilation, air conditioning, and pumps., • Good communication and customer service skills., • Ability to work independently and manage own schedule effectively. Desirable: • C&G Air Source Heat Pump Systems (2924)., • C&G F-Gas and ODS Regulations (2079)., • IPAF, PASMA, or other access-related qualifications. Additional Information The company promotes an inclusive and flexible culture that supports professional growth and innovation. Benefits include: • Competitive salary., • Professional development support., • Employee Assistance Programme., • Health and wellness initiatives.

Overview Are you an experienced Commercial Gas Engineer? Do you have experience gained within Facilities Management or Construction? Can you travel around various sites in and around the Newcastle, Durham and Darlington Area and travel across the North East ? If you have answered yes to all three, then we may have an exciting career move for you! • Salary: Up to £53,860 per annum, depending on experience, • Door to door pay, • Van (with option for personal use) and fuel card, • Smartphone, tools, uniform, PPE, • Up to 4% discretionary bonus scheme, subject to achievement of targets. Responsibilities Working for one of our household name clients, you’ll be a key member of the gas maintenance team responsible for delivering planned and preventative gas maintenance, fault finding and repair, as well as ensuring high levels of Health & Safety compliance at all times. Tasks will be allocated for you to complete within the set service level agreements, ensuring all work orders are opened and closed in real time. If the job needs technical or specialist help, we’ll call them in - you’re not expected to be an expert, but we rely on you to let us know it this is needed. As you will be representing Arcus, it is essential you make a good impression and comply with the dress code and maintain your Company vehicle in good condition. You’ll enjoy working autonomously in a pressurised environment and be able to prioritise a complex and demanding workload. You’ll have excellent written and verbal communications skills, enabling you to communicate all operational issues within your region. You’ll be customer service driven and enjoy working within a people focused environment. As a skilled Gas Engineer you’ll have experience gained within a Facilities Management or Construction environment, with a proven track record of working on High Profile commercial contracts, ideally within retail/supermarkets. You will also have an appreciation of refrigeration systems, as well as an understanding and knowledge of commercial M&E service technologies. Qualifications • A recognised commercial Gas qualification – essential, • Gas Safe certification – essential, • HVAC knowledge – essential, • A full driving licence - essential, • Awareness of budgeting of parts and material usage Additional Information: • The role will involve working 45 hours per week (time & half overtime after 45 hours), • You’ll be on call 1 in 4 weeks When you join us, you will also receive: • 25 days annual leave, plus bank holidays, • Generous contributory pension scheme of matched contributions between 5% and 6% max, • Life Assurance, • Free eye test and contribution towards glasses with Specsavers (T&Cs apply), • Learning & Development opportunities, • Funded Training Sponsorship Scheme, • Cycle to Work Scheme, • Health cash plan, • Up to 10% off B&Q/ Trade Point, • 20% off Nuffield Fitness and Wellbeing Centres At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to our colleagues. At our National Training Academy in Stevenage we have our own in-house team of experienced technical trainers who focus on upskilling and cross-skilling our rapidly expanding mobile engineering team. Colleagues can expect to receive significant investment in safety and technical training to ensure ongoing development of their skills and expertise and to ensure we retain our industry leading self- delivery capability. Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.

Derby/Nottingham and Surrounding areas £30,000- £37,000- OTE 40k+ Company van, overtime, holidays, Call out To apply for this opportunity you must have or hold the following: • Intruder Service Experience (Galaxy would be beneficial) • Fire Knowledge (Advanced, kentech and morl

What's in it for you? £23-£24 per hour + overtime Paid travel time, door-to-door £100 standby payment for on-call 23 days holiday + bank holidays (increasing with service) Company van + fuel card (private use option available) What you'll do Service, maintain, and re

What's in it for you? £23-£24 per hour + overtime Paid travel time, door-to-door £100 standby payment for on-call 23 days holiday + bank holidays (increasing with service) Company van + fuel card (private use option available) What you'll do Service, maintain, and repair commercial gas an

Head of Probate – Driving Excellence in Legal Services 📍 Location: Derby | 💰 Salary: £60,000 - £80,000 Per Annum About Us – Redefining the Future of Legal Services At Right Legal Group, we are reshaping legal services to be clear, accessible, and truly client-focused. Traditional legal processes can feel overwhelming, but our mission is to simplify them, offering expert guidance with confidence and care. As specialists in estate planning and wills, we go beyond financial security helping people leave behind emotional legacies, ensuring that their values, stories, and wishes are carried forward for generations. At the heart of everything we do is a commitment to keeping families together, providing tailored legal solutions that offer peace of mind, protection, and continuity. Our team thrives on innovation, collaboration, and meaningful impact for the clients we serve and the professionals who make it happen. ___ ✨ The Opportunity: Head of Probate As the Head of Probate, you will lead and develop a team of Probate Managers who each look after a team of legal advisors, ensuring excellence in legal advice, client service, compliance, and business performance. You will drive team engagement, foster a culture of continuous improvement, and contribute to the department’s growth and success. This role is pivotal in delivering high-quality legal services while supporting the commercial objectives of Right Legal Group. 🔑 What You’ll Do: Key Responsibilities Leadership & Collaboration • Lead, mentor, and coach both new and experienced Probate Team Managers to enhance their legal expertise and client service delivery., • Conduct regular 1:1s, performance reviews, and structured team meetings to support development and engagement., • Travel across our branch network which is Nationwide to embed/enhance the probate client journey as and when necessary., • Foster a positive, inclusive, and high-performance culture aligned with Right Legal Group’s values., • Promote collaboration and knowledge sharing within the team and across departments., • Manage performance proactively by setting clear expectations, addressing underperformance, and recognising high achievement., • Support the recruitment and selection process for new Legal Advisors, ensuring candidates align with the firm’s values and service standards., • Work closely with the HR and Training teams to support internal communications and promote employee engagement initiatives. Legal & Compliance • Oversee and manage a very small caseload as and when necessary of complex or problematic estates or trusts, • Ensure all team members adhere to SRA regulations and internal compliance standards., • Monitor case quality and implement best practices to maintain high legal and ethical standards., • Act as a role model for professionalism, integrity, and client care., • Review matters and audit reports regularly to maximise quality and ensure consistency in legal service delivery., • Utilise the case management system effectively to optimise the progression and timely resolution of matters., • Proactively keep up to date with changes in legislation and market conditions to ensure your team’s advice remains current and relevant., • Ensure all legal documents are completed in accordance with SRA requirements and internal quality standards., • Ensure risks and issues are documented and mitigated against in so far as possible, • Make recommendations to Legal Services Director for changes to systems and/or processes which could have a positive impact on the business’s gross profit margin and/or mitigation of risk Client Experience • Ensure clients receive the Rightprobate process efficiently and effectively, maintaining high service standards., • Maximise client feedback to identify opportunities for local service improvements., • Facilitate feedback collection through client review sites to enhance transparency and reputation., • Work collaboratively with Probate Managers to resolve client complaints in line with the complaints policy, ensuring timely and fair resolutions., • Monitor client satisfaction metrics to drive continuous service enhancement and responsiveness., • Work collaboratively with other Heads of Department to improve client outcomes, service delivery and employee engagement. Performance • Analyse performance data to identify trends, risks, and opportunities for improvement., • Implement strategies to improve service delivery, client engagement, and commercial outcomes., • Review Work in Progress and potential impact to the division to create a robust division with an ability to in-take large WIP acquisitions without affecting existing client service deliverables, • Collaborate with the Legal Services Director to support department-level initiatives and referral partner performance., • Drive monthly and annual targets through effective planning and team motivation., • Review division P&L to ensure profitability of the division on an on-going basis, • Support local marketing campaigns by conducting meetings with community groups and organizations., • Act as an ambassador for the division, building commercial relationships to drive referrals and raise brand awareness. 🤩 We’d Love to Hear from You If… • You have strong legal experience in a large practice with high volume of caseload, ideally in private client or conveyancing where strict process adherence is essential., • Possess exceptional communication and stakeholder management skills and a passion for delivering outstanding client service., • You have proven ability to lead by example, maintaining the highest standards of professionalism and compliance., • You have dedication to supporting, mentoring, and developing team members., • You are A results-driven mindset with the ability to motivate and inspire others. Ideally with a proven record of owning/maintaining a budget or full P&L., • Possess strong problem-solving skills, with the ability to identify issues and implement effective solutions., • You have high energy and drive to support the team in achieving monthly and yearly targets., • You have the ability to think commercially and strategically 🙌 Why Join Right Legal Group? ✊ Empowering Culture with our workplace built on empowerment and ownership, where collaboration replaces hierarchy! 📚 Annual career planning support, giving employees the opportunity annually to submit a Personal Business Plan, where you can share your ambitions (professionally, financially and personally) with the directors, and we work with them to achieve those goals. 📚 Professional Development Qualification where our people have the opportunity annually to apply for a qualification to be funded by the business. 🩺 Health Benefits through Westfield Health, we provide access to physical and mental health support, including 24/7 well-being resources and those “healthy extras” we all deserve! ✈️ We offer 25 days’ holiday (plus bank holidays), Increasing to 25 days after 2 years continuous service with us 🎉 Team Celebrations and Events, from fun socials to company get-togethers, there’s always something happening at RLG to bring us together. 💰 Pension Contributions through our provider, NEST The Application Process • Intro call with our recruitment team, • 1st stage Teams call interview with our Legal Director, • 2nd stage in person interview with our Legal Director and a member of the senior leadership team

You will supervise the External Planning Manager, ensuring the safe and compliant execution of all digging activities, and manage the Customer Call Centre operations to deliver exceptional service. Oversee External Planning Manager:.

Lift Service & Call-Out Engineer | North West & Surrounding Areas | Full-Time | Up to £43,000 DOE (plus standby and overtime)Our client provides a comprehensive range of products and services, including the design and installation of new lifts, maintenance of existing lifts, and service and repair

Vacancy Name Customer Service Assistant - Combined Call Centre & Back Office (2 roles). Delivering high quality customer service by telephone and in writing in the customer services team. For call centre work calls should be answered promptly in line with procedures, ensuring that customer needs are

On-Call Firefighter – Surrey Fire & Rescue Service. You may have other commitments or full-time employment outside of the fire service but able to respond to emergency calls within your local area as and when required. Our vision is that everyone representing Surrey Fire and Rescue Service will be

Pay: Pay Up to £34,779 (depending on experience and qualifications).At Cambian Group, you’re not just working - you’re shaping futures, furthermore as a Support Worker based within West Midlands every moment you spend with our young people (ages 8–18) helps them feel safe, valu

MUST actually use products and/or services, if provided. Call centre representative agent experience is not necessary. You get to review and use new products or services before they are released to the public.

Pay: Pay Up to £34,779 (depending on experience and qualifications).At Cambian Group, you’re not just working - you’re shaping futures, furthermore as a Senior Support Worker based within West Midlands every moment you spend with our young people (ages 8–18) helps them fee

No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists. MUST actually use products and/or services, if provided.

CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community

In addition to providing on-site services, the clinic also offers virtual and remote services to support patients worldwide. Patient Services & Communication. We are looking for someone with strong sales skills with a receptionist ability that is at the highest standard for providing Gold Standard s

CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community

Children's Residential Support Worker.Per Annum Plus Sleep in Payments.Please note this client does not hold a Sponsor Licence so we cannot offer sponsorship**.We are currently recruiting for an exceptional provider of care for Children & Young People.This is an organisation that offers excellent ca

CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. To participate in the day-to-day implementation of individual support plans and activities within a challenging environmentTo ma

Senior Support Worker (Practice Lead).At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.Our team members are our most valuable asset.Without them, we simply wou

Skills Required: Experience of working in a Call Handling or Customer Service based role Exceptional customer service skills A good attitude and willingness to learn Ability to remain calm under pres. You will be responsible for answering and redirecting calls. Key Responsibilities: Handle inboun

Customer Sales Advisor – Automotive Industry.Do you have a solid background in the automotive industry and enjoy helping others with technical advice?.We have an exciting opportunity for an experienced automotive professional to join our team as a Customer Sales Advisor.Whether you come from a

Being proactive on calls with good product knowledge and the ability to spot a sales opening * General management of client accounts * Liaison with carrier and logistics companies * Addressing any delivery issues * Ad hoc duties as may be required To carry out this role, candidates should be

We're looking for an experienced Customer Service professional to join a growing business that prides itself on delivering an outstanding customer experience. Customer Service Advisor Responsibilities:. Provide a friendly, professional, and customer-first service across phone, email, live chat, and

Being the front line of their dynamic sales and customer service network. Providing cutting edge customer service as standard. Access to coaching in Customer Service / Sales / Marketing and Progressive opportunities.

In our customer service team you'll be talking over the phone to customers with all sorts of broadband tech-related queries.

The key purpose of this role is to provide flexible support across daily operations, assisting all areas of the branch to ensure that an outstanding level of customer service is delivered at all times. Handling incoming calls and assisting customers in branch. Completing service agreements and verif

Providing a first-class front line service to social housing tenants. Taking incoming calls around repairs. Repairs Customer Service Advisor.

With multiple locations across London, they provide a range of unit sizes, packaging supplies, and additional services such as office space rental and mail handling. As a Customer Sales Advisor, your primary objectives will be to guarantee an excellent level of service to Access customers and achiev

This will record things such as the service user's emotions, any interactions with colleagues/family members, conversations, food diaries and the daily routine of the service user. This ensures the safety of a young service user, as well as protecting staff.

SEND Teaching Assistant Location: Chester Start Date: 06th October 2025 Working Hours: Full Time - Monday to Friday, 08:30am to 15:45pm Contract Type: Term Time Only Do you work in support and would like a change utilising transferable skills? Are you passionate about making a difference in the

Senior Support Worker Childrens Residential Home.Shift pattern including nights, weekends, and statutory holidays.An established childrens residential home providing a therapeutic and nurturing environment for young people aged 1217 with emotional and behavioural difficulties.The home is committed

You'll be making outbound sales calls to potential customers.

Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures.

Answer, screen, and forward incoming phone calls. This is an excellent opportunity for someone who enjoys a dynamic work environment and thrives in providing excellent customer service.

Dominus Group, the London-based property developer and investment group, is looking for a Guest Services Agent - Front Office Nights to join their site, Hampton by Hilton London City, in the historic Aldgate.

Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures.

Female Support Worker - Full Time.Clayton-Le-Woods, Chorley, Leyland / South Ribble.Must have at least 2 years' experience in the UK.This post is restricted to female applicants only under Schedule 9, Part 1 of the Equality Act 2010, due to the personal care needs of the people we support.If you're

Sales and Customer Service Role (No Experience Required) - London. Based in the centre of London our clients well established company is currently recruiting for vibrant and enthusiastic sales and customer service advisors, due to their recent expansion and high client demand. High customer service

At our vibrant service no two days will be the same as you support our service users to enjoy life to the fullest. Developing warm and trusting relationships with service users and their families enabling them to enjoy their time at the service to the fullest. Here we provide quality care and suppor

In addition to providing on-site services, the clinic also offers virtual and remote services to support patients worldwide. We are looking for someone with strong sales skills with a receptionist ability that is at the highest standard for providing Gold Standard service to patients and work collea

South Gloucestershire Support Service in Henbury.

You recognise that the role is to help support service users maximise their choices, rights and decisions.

We're looking for 2 compassionate, adaptable and resilient Specialist Behavioural Support Workers to join our Learning Disability Service in Newham. Annual leave increasing up to 30 days with length of service.