Office Administrator - Caroline Doyle

Citadines Trafalgar Square is seeking a confident Receptionist to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Front Office Manager, supporting towards providing our guests with unique experiences and offerings to Live, Work and Play in infinite ways. Designed for the love of cities, Citadines offer travellers the comfort of a serviced residence and the flexibility of a hotel. A Receptionist will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Receptionist, we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving • £26248.00 per annum

At Brindisa Kitchens, we celebrate the joy of sharing food. Our restaurants showcase the very best Spanish and British produce, served with warmth, generosity and authenticity. We work closely with our suppliers to bring their stories and ethos to the table, creating welcoming dining rooms built around flavour, hospitality and connection. We are looking for an experienced and charismatic Reception Manager to lead our reception teams and ensure every guest enjoys a seamless, personalised experience. Locations: Battersea Power Station, South Kensington & Richmond Pay: £46,000–£50,000 per annum (including tronc, paid hourly depending on experience) The Role You will oversee all front desk and reservations operations, manage VIP bookings, and lead your team to deliver outstanding service. This is a hands-on role where you will set standards, inspire your team, and work closely with senior management across our sites in South Kensington, Battersea Power Station and Richmond to enhance guest experiences across our restaurants. What You’ll Do • Lead, train, and inspire the reception team, • Manage reservations, enquiries, VIPs, and guest flow, • Build strong relationships with guests, ensuring memorable experiences, • Support wider restaurant operations during peak periods, • Maintain accurate reservation systems and procedures, • Weekly reports or you’re the team’s performance About You • Minimum 4 years’ experience in a similar role in a fast-paced environment, • Luxury or high-profile venue experience is a strong advantage, • Confident using SevenRooms and/or OpenTable, • Passionate about hospitality with excellent service standards and attention to detail, • Strong leadership, mentoring, and delegation skills, • Charismatic and charming personality, • Impeccable presentation, excellent English, and professional approach, • Flexible, team-oriented, and resilient under pressure, • Full-time availability and eligible to work in the UK We offer: • 28-day holiday, • 35% discounts in our restaurants and our retail offerings, • childcare vouchers, • cycle to work scheme, • Refer a friend reward, • opportunity to progress within the business across our sites, • opportunity for trips to Spain to meet our producers

RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are currently seeking a Receptionist to join our Front of House team at Oswald’s, with the opportunity to earn up to £47,000 p/a! Why work with us as a Receptionist? • Salary of up to £32,000 per annum + discretionary service charge, • 28 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with BUPA, • Private dental insurance with BUPA, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty, • And more! Working Hours: • 5 day working week between Monday – Saturday on a rota basis (seven shifts a week)., • Shifts will include evenings, flexibility is essential, • Bank Holidays and the Christmas period off – our venues are closed. What you will do: • Create a warm, professional, and welcoming first impression for all members and their guests, • Manage restaurant bookings and guest arrivals efficiently, handle phone calls and email enquires promptly and professionally, • Act as a key point of communication between members, guests, and departments, • Respond to inquiries and requests calmly while maintaining high service standards What are we looking for? • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Confident communicator with excellent organisational skills, • Discreet, reliable, and team-oriented, with a genuine passion for customer service, • The ability to multitask and remain calm under pressure in a fast-paced environment Bring your skills to the next level and provide unforgettable experiences to our members – apply today and become part of the team at Oswald’s.

• To provide a comprehensive and efficient administrative service to the Food & Beverage team, • To manage the office environment providing an exceptional guest and colleague experience, by maintaining office essentials, coordinating administrative duties and anticipating customer needs in a professional manner ensuring a seamless service experience

We are currently recruiting for an experienced full-time Dental Clinic Receptionist to join our experienced team, helping support our patients regain their smiles and confidence through dental implant and aligners treatment. The position is for work in our established dental implant clinic in Balham, London. What's Required? Dental Reception or similar experience with the necessary IT skills Be well presented and able to communicate clearly with patients and other staff members Have a friendly and professional manner A good general knowledge of CQC compliance would be considered an advantage An excellent command of English is absolutely essential Flexibility to work between our clinics at East Finchley and Balham in London would also be an advantage Job Responsibilities: Acting as the first point of contact for visitors to the clinic, meeting and greeting people and giving a positive first impression Booking appointments and answering patient queries Liaising with staff, suppliers and clients Dealing with correspondence and phone calls related to patients and for the clinic manager Managing and preparing the daily dentist’s schedule, communicating with the staff, medical and non-medical Managing diaries and organising meetings and appointments Reminding the manager of important tasks and deadlines Preparing reports, managing databases and filing systems Implementing and maintaining procedures/administrative systems Helping with stock control The salary offered depends on experience. (Starting from £13 per hour ) Working hours are 9am until 6pm. Please send a CV and Cover Letter with your application. Expected start date: April 2026

About Us Ackroyd Legal is a dynamic, growing law firm with a strong reputation for client care and efficiency. We pride ourselves on delivering a proactive, professional service while maintaining a supportive and ambitious team culture. The Role We are seeking an organised and proactive Legal Administrator to support our busy legal teams. This is an excellent opportunity for someone looking to develop a long-term career within a progressive law firm. Key Responsibilities • Opening and setting up new client files (including AML checks and onboarding), • Managing and updating case management systems (e.g. LEAP), • Preparing and formatting legal documents and correspondence, • Liaising with clients, estate agents, lenders and third parties, • Handling incoming calls and emails in a professional manner, • Assisting New Business Team with general administrative tasks, • Ensuring compliance procedures are followed at all times About You • Previous administrative experience (legal experience preferred but not essential), • Excellent organisational skills and attention to detail, • Strong communication skills, both written and verbal, • Ability to prioritise workload and meet deadlines, • Professional, proactive and client-focused approach, • Confident using Microsoft Office and case management systems What We Offer • Competitive salary (dependent on experience), • Clear progression opportunities, • Supportive team environment, • Ongoing training and development If you are ambitious, detail-oriented, and looking to join a forward-thinking law firm, we would love to hear from you.

Job description We are looking for a highly motivated and organised individual to join our team as Junior Projects Assistant. Candidates must have excellent numeracy skills, strong communication abilities, and a positive, proactive attitude. Our Company Inside Out Contracts Ltd are recognised as one of the UK’s market leaders for commercial furniture, with a friendly and dynamic team based at our head office & showroom in Greenwich, London SE8. We specialise in supplying contemporary furniture and bespoke design service globally to the leisure market and work with some of worlds the biggest and most exciting brands, particularly restaurants, hotels, airports, cruise liners & nightclubs. Some of our recent work includes: The Mondrian, F1 Experience, Ascot Racecourse, Hilton Hotels, Wimbledon, KOKO, The Shard, The Royal Albert Hall, Virgin Trains & Hotels, Marriot Hotels, VIP airport lounges, Curzon Cinemas, AMEX VIP Lounge at the O2, Krispy Kreme & Gails Bakeries UK roll out. Inside Out has ambitious international growth plans, with our newly opened New York office and a European office in Berlin supporting our European business. We are also proud winners of the King’s Award for Enterprise in International Trade 2025, recognising our global reach and contribution to UK exports. Job Specification We are looking for a highly organised and ambitious individual to work as Junior Projects Assistant. Candidates must have a good attitude, excellent numeracy skills, polite phone manner, IT skills and strong attention to detail. This is a fantastic opportunity to work in a fast-paced environment directly with our Key Account Manager and be part of the growing team at Inside Out Contracts, one of the best commercial furniture specialists in the UK. Interest in interiors and/or design is helpful. Job General Duties: • Respond promptly to new enquiries, • Calculating costs accurately, • Generating quotes on our CRM, • Liaising with clients and suppliers, • Administrative duties – including ordering samples, • Ensuring that paperwork is prepared for the sales team, • Keeping the CRM updated – including client details and live projects, • New business research Skills/Experience required • Excellent organisational skills and attention to detail, • Excellent Numeracy skills, • Good communication skills – spoken & written, • IT skills with good knowledge of MS Office Suite – Word, Excel & Outlook, • Experience with CRM useful, • Ability to multitask and ability to prioritise tasks and work under pressure, • Positive, can-do attitude, • Initiative and the ability to ‘make things happen’., • Punctual, reliable and adaptable. Start Date September March/April 2026 WHAT WE OFFER • Salary of £18k to £25k depending on experience, • Great prospects in a fast-growing company, • Working hours 9AM-5:30PM Monday - Friday with 1 hour lunch break., • Friendly team with an office dog, • Team nights out when company hits target Please note: This is a full-time, office-based position located above our modern furniture showroom in the heart of Greenwich, London (SE8). Remote or hybrid working is not available for this role. Due to the high number of applications we receive, if you have not heard from us by February 27th you have been unsuccessful on this occasion.

The Role We are currently recruiting for a House Coordinator (Fixed Term) to cover a period of maternity leave for approximately one year. The role is to ensure a welcoming and memorable experience at 1 Warwick for all members, guests, and client partnerships. You will ensure the reception experience runs smoothly and clear communication is delivered throughout the House, as the primary gatekeeper and ambassador for the House. Key Responsibilities • Ensure a hospitable service is always delivered and that all members and guests are welcomed, known by name, checked in and their needs are met and held as the priority., • Be the ambassador of knowledge on all member services and activities across Mortimer House., • Regularly communicating with the Reception Manager any updates on all reception, Member queries, feedback, and housekeeping., • Complete the new member onboarding process for all tiers of membership as communicated by membership team., • Communicate to the 1 Warwick team all relevant event information needed to deliver exceptional member experiences., • Be knowledgeable on all aspects of House programmes and manage distribution and availability of printed copy around the House., • Ensure all checklists are completed and signed off, daily, weekly, and monthly., • Ensuring the reception desk is clutter free and an engaging space to welcome people., • Manage the atmosphere, music, scent, and heating for reception and workspaces., • Communicate to Office Floor Coordinators all changes or requests from Members., • Ensure all member systems always work seamlessly, and liaising with our IT providers., • Ensure members have access to information of services, promotions, and events across both Maslow’s houses., • Management of all refreshments, technology, atmosphere, and coordination for internal and external meeting room bookings., • Ensure the reception inbox, landline and mobile communication is monitored in a timely and professional manner and in line with our brand tone of voice., • Manage restaurant bookings and enquiries/requests where needed., • Distribute member post correctly and in a timely manner., • Be the point of contact for all external contractors, logging arrival and departure times., • Ensure the Function sheets are distributed by the events team to the specific departments., • To carry out any other duties that may be required by the Reception Manager and General Manager., • Contribute to an enjoyable working environment., • Build a strong relationship with the F&B Managers and HODs to allow support in administration. Requirements: • Previous experience in a similar role, • Excellent communication and interpersonal skills, • Strong attention to detail and multitasking abilities, • Ability to work effectively in a team and under pressure., • Positive attitude and willingness to go the extra mile to exceed customer expectations., • Flexibility to work evenings, weekends, and holidays as required. In Return We Offer: • £450 Gross Refer-a-friend scheme (unlimited referrals!), • 50% discount on F&B onsite, • Reward and discounts platform, • SmartTech and CycleToWork schemes, • Access to delicious on shift meals *Please note that we do not have a Skilled Worker Sponsor License