SMR Facilities Management

Job Summary: We are seeking a friendly, professional, and well-organized Hotel Receptionist to join the front desk team in one of our client hotels. As the first point of contact for guests, you will play a crucial role in delivering excellent customer service and ensuring a smooth check-in and check-out experience. The ideal candidate is personable, efficient, and thrives in a fast-paced hospitality environment. Requirements: High school diploma or equivalent; additional hospitality training is a plus. Previous experience in customer service or as a receptionist preferred. Proficiency in hotel management software (e.g., Opera, Muse, PMS, ONQ, Emma) is a plus. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to remain calm and professional under pressure. Flexibility to work various shifts, including evenings, weekends, and holidays. Working Conditions: Front desk shifts may involve standing for extended periods (7-3.30 and 2.30-11) Work hours may vary depending on hotel needs (shift-based, including weekends and holidays). Uniform or dress code adherence required. Pay: £12.21 per hour Expected hours: 20 – 40 per week

Job Summary We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced environment in a boutique hotel in East Putney. The ideal candidate will possess a passion for hospitality and demonstrate exceptional guest service skills. As a Server, you will be responsible for providing an outstanding dining experience by taking orders, serving food and beverages, coordinating with chefs and ensuring customer satisfaction throughout their breakfast. Responsibilities Greet guests warmly and provide them with menus Take food and drink orders accurately and promptly Upsell menu items to enhance the dining experience Ensure food safety standards are met during food preparation and service Serve food and beverages in a timely manner while maintaining high presentation standards Respond to guest inquiries and resolve any issues or complaints efficiently Collaborate with kitchen staff to ensure smooth service flow Maintain cleanliness of the dining area, including tables, chairs, and utensils Assist in training new staff members as needed Skills Previous experience in a hotel or hospitality setting is preferred Strong knowledge of food safety practices Ability to upsell menu items effectively Basic culinary skills for food preparation tasks Excellent time management skills to handle multiple tables efficiently Proficient in basic maths for handling bills and payments Outstanding guest service skills with a friendly disposition Familiarity with kitchen operations and teamwork Job Types: Full-time, Zero hours contract

FOR A PERIOD OF 2 MONTHS BASED ON PERFORMANCE, CAN BE EXTENDED HIRING IMMEDIATELY! APPLY NOW! Responsibilities: Perform routine maintenance tasks on various hotel facilities, including guest rooms, public areas, and staff areas. Repair and troubleshoot minor plumbing, electrical, and carpentry issues. Assemble furniture and install fixtures. Perform preventative maintenance checks and identify potential problems before they occur. Respond promptly to guest requests for maintenance assistance. Maintain a clean and organized work area. Ensure adherence to all safety protocols and procedures. May assist with housekeeping tasks as needed. Qualifications: Minimum of 1-2 years of experience as a Handyman or related maintenance role in a hotel is a must. Strong knowledge of basic plumbing, electrical, and carpentry skills. Ability to diagnose and repair minor maintenance issues independently. Excellent problem-solving and troubleshooting skills. Self-motivated, reliable, and able to work independently with minimal supervision. Strong attention to detail and commitment to providing high-quality service. Excellent communication and interpersonal skills. Ability to lift and carry moderate weights (up to 50 lbs). A valid driver's license may be preferred. HOTEL EXPERIENCE IS PREFERRED. Job Types: Full-time, Fixed term contract, Zero hours contract Contract length: 2 months

FOR A PERIOD OF 2 MONTHS BASED ON PERFORMANCE, CAN BE EXTENDED HIRING IMMEDIATELY! APPLY NOW! Responsibilities: Perform routine maintenance tasks on various hotel facilities, including guest rooms, public areas, and staff areas. Repair and troubleshoot minor plumbing, electrical, and carpentry issues. Assemble furniture and install fixtures. Perform preventative maintenance checks and identify potential problems before they occur. Respond promptly to guest requests for maintenance assistance. Maintain a clean and organized work area. Ensure adherence to all safety protocols and procedures. May assist with housekeeping tasks as needed. Qualifications: Minimum of 1-2 years of experience as a Handyman or related maintenance role in a hotel is a must. Strong knowledge of basic plumbing, electrical, and carpentry skills. Ability to diagnose and repair minor maintenance issues independently. Excellent problem-solving and troubleshooting skills. Self-motivated, reliable, and able to work independently with minimal supervision. Strong attention to detail and commitment to providing high-quality service. Excellent communication and interpersonal skills. Ability to lift and carry moderate weights (up to 50 lbs). A valid driver's license may be preferred. HOTEL EXPERIENCE IS PREFERRED. Job Types: Full-time, Fixed term contract, Zero hours contract Contract length: 2 months

We have an exciting opportunity for a fabulous individual who is looking to develop their Reception experience with a focus on managing meeting room and events. We are looking for someone who: - Has a passion and talent for delivering exceptional client experiences through their warm demeanour. - A great communicator with a natural flair for striking up conversation. - Is proactive and resourceful in finding solutions and answers. - Can multi-task and juggle a few things at once. - Gets a buzz from taking care of people and services. - Is confident with technology. - Has excellent attention to detail and personal presentation. - Has experience working with booking systems with the ability to see opportunities for maximising space. - A team player who can build partnerships with colleagues in other departments. What's involved? You will become part of a wonderful team in a beautiful, fast paced, professional media environment. This is an agile and active role as you will be required to book and support all meetings and events. You will be moving around welcoming, engaging, supporting and managing the space. You will be responsible for creating a fantastic experience for all staff and their guests. Flexibility, ownership and proactivity are cornerstones of the experience and you will be trained to wear many hats to support everything including reception, AV and meeting rooms. Your role will be: - Being the professional and vibrant ambassador for all customers, those who work there, those who pop-in, and those on the end of a phone or email. - Proactively manage whatever the day brings from meeting room and event management to maintenance assistance, being flexible to try anything new. - Taking ownership of the space including meeting rooms and event spaces, and break-out spaces working with the wider service partners for seamless delivery. - Building relationships with your customers and being curious about doing things smarter or better. - Supporting your colleagues and customers with ideas and projects. Finer Details: £31, 000 40 hours per week, Monday to Friday, 8am to 5pm 25 days holiday Learning & development Career progression in a growing business Uniform

Hotel Receptionist – Boutique Hotel Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 33 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role reports directly to the Cluster Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times so communication is key. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level · be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates · be extremely knowledgeable in regards to the company services, standards & products · commercially and financially astute · flexible on working hrs and duties · have a great eye for details and will maintain guests’ record up to date at all time · provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

Restaurant Receptionist (Full-time 45 hrs per week) Osteria del Mare restaurant is a vibrant Italiant seafood restaurant in Strand looking for an experienced, positive and energetic receptionist to join our team. Previous Open Table experience is a must. We are looking for staff who can work full time (45 hrs per week) and be flexible any days of the week. Evening shifts end around midnight, please make sure you can easily travel home. Monthly salary: £2000 after tax Benefits: 50% staff discount at our restaurants Complimentary dinner for 2 on your birthday when dining at our restaurants Staff meals Staff uniform Training opportunities 28 days of holiday Staff events

We are looking for a passionate, high performing and driven receptionist to join our growing team in our salon in Covent Garden. The hours will be between 20-30 hrs weekly. Please get in touch with us if you think this role will be suitable to you. Between 20 and 30 hours weekly

Receptionist- Late Night - Ambassadors Clubhouse Salary - up to £15.50 ph Schedule - Full Time Experience - Previous experience within a similar role Ambassadors ClubHouse are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a late night new role in an award winning, critically acclaimed group. Working hours: Weekdays- 4pm to 1am Weekends- 5pm to 3am The Restaurant Ambassadors Club House Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. The Position As Receptionist, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

About Us: Signature Hotels is known for exceptional guest experiences and world-class hospitality. We are currently seeking a Front Office Receptionist to be the welcoming face of our hotel and ensure every guest receives a warm and professional arrival. Job Description: As a Front Office Receptionist, you will be the first point of contact for guests. Your primary responsibilities include providing outstanding customer service, managing reservations, and handling guest check-ins and check-outs efficiently. Responsibilities: • Greet guests with a warm, friendly demeanor and ensure smooth check-in/check-out processes • Manage room bookings, modifications, and cancellations using the hotel’s reservation system • Answer incoming calls and handle guest inquiries professionally • Coordinate with housekeeping and other departments to meet guest needs • Handle payments, issue room keys, and maintain accurate records • Assist with concierge services including local directions, transportation, and recommendations Requirements: • Previous experience in hotel front desk or hospitality roles preferred • Exceptional communication and interpersonal skills • Ability to multitask in a fast-paced environment • Familiarity with hotel management software (e.g., Opera Cloud, etc.) is a plus but not necessary as training will be provided. • High level of professionalism, grooming, and customer service orientation • High school diploma or equivalent; hospitality training or degree is a bonus What We Offer: • Competitive salary • Training and career development opportunities • A vibrant, team-oriented work culture

We are looking for a Receptionist/Maitre D to join the team as part of Caprice Holdings. Tucked behind Grosvenor Square sits the fanciful 34 Mayfair where the lavish menu is as lovely as the art-deco inspired interiors. Considered the hidden gem of Mayfair with its elegant terrace, the restaurant has been delighting diners since 2011. Open all day, the restaurants offers lovingly prepared dishes for lunch, dinner and weekend brunch, ensuring there is a menu with variety to suit all tastes and occasions. Working as a Receptionist within our Restaurants will give you exposure to a busy, high volume dining operation. Our Receptionist enjoy these benefits: Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group Unrivaled opportunities for progression across the Group Paid overtime 28 days holiday, increasing with length of service up to 5 extra days Recommend a friend scheme with great bonuses per individual referral Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadgets and much more Reward programmes, long service awards and staff recognition and incentives Caprice Holdings is a market leading prestigious restaurant group, with a rich history and long-standing reputation in the hospitality industry, we have grown from strength to strength opening our iconic restaurants across in London and now internationally. As we continue to expand, we offer structured career paths & hospitality training at every level to ensure your development and confidence grows with the group. Apply today and join us as a Receptionist. We promote a working environment in which equal opportunity and diversity is recognized, valued and encouraged. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

We are looking for a Receptionist to join the amazing front of house team at Bread Street Kitchen – St Paul’s. Bread Street Kitchen St Paul's is located in One New Change, in the heart of the City. With a large breath-taking space with a New York loft feel and a stunning mix of vintage and modern interiors, feel the buzz of this bustling room as you take a seat and enjoy breakfast, lunch or dinner. Bread Street Kitchen & Bar - St Paul's serves something for everyone with a globally-inspired menu of classic Gordon Ramsay dishes. What you do as a Receptionist: · You pride yourself on being the first and last point of contact within the restaurant, welcoming guests in a warm and engaging way and taking the responsibility for maintaining a high standard of guest care · You love to assure that each guest is made to feel welcomed, comfortable and is served promptly and politely during all dining experience · You are confident in handling calls, recording bookings, dealing with guests and answering their emails · You naturally enjoy building rapport with guests in a friendly but professional way · You are keen to use your organisational, communication and outstanding customer service skills and a passion for creating a memorable guest experience to ensure the highest standards are consistently achieved What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · 30% Discount on bookings for your Friends & Family in all UK Restaurants · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty If you’d like to develop your Receptionist career in a best-in-class global restaurant business - apply today. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.