About Us: Join our vibrant and bustling fish and chips restaurant, renowned for delivering classic dishes with a modern twist. We pride ourselves on offering exceptional customer service and high-quality food in a welcoming environment. We are seeking a dedicated and experienced Duty Manager to oversee daily operations and ensure our guests have an unforgettable dining experience. Key Responsibilities: 1. Staff Management: - Schedule and supervise shifts for kitchen, waiting, and cleaning staff. - Conduct training and development programs for new and existing employees. - Address and resolve staff issues and conflicts, maintaining a positive work environment. 2. Customer Service: - Ensure the highest standards of customer service are consistently delivered. - Greet and seat guests, manage reservations, and handle customer inquiries and complaints. - Maintain a clean, organized, and well-presented dining area. 3. Operations Management: - Oversee daily operations, ensuring efficiency and adherence to standards. - Monitor food quality and presentation, ensuring it meets our high standards. - Manage inventory levels, order supplies, and conduct regular stock checks. - Ensure compliance with health, safety, and hygiene regulations. 4. Financial Management: - Perform daily cash-ups and manage cash flow. - Assist in preparing and managing budgets. - Track sales and expenses, providing regular financial reports to the General Manager. - Implement cost-control measures to maximize profitability. 5. Marketing and Promotion: - Assist in developing and implementing promotional strategies. - Manage the restaurant’s social media presence and engage with customers online. - Coordinate special events and community engagement activities. 6. Compliance and Administration: - Ensure compliance with all licensing, health, and employment regulations. - Maintain accurate records, including staff files and financial documentation. - Handle administrative tasks such as payroll and staff scheduling. Qualifications and Experience: - Experience: Minimum of 3-5 years in the restaurant industry, with previous supervisory or management experience. - Customer Service: Proven track record in delivering exceptional customer service. - Skills: Strong leadership, organizational, and multitasking abilities. Excellent communication and problem-solving skills. - Technical: Proficiency with point-of-sale (POS) systems, inventory management software, and basic office software (e.g., MS Office). - Education: Degree or diploma in hospitality management, business administration, or a related field is a plus. - Certifications: Food Safety and First Aid certifications are advantageous. Benefits: - Competitive salary - Opportunity for career growth and development - Friendly and supportive work environment - Employee discounts on meals Join us and be part of a team dedicated to providing the best fish and chips experience in town
Responsibilities: An Finance & administrator is a person who manages the daily operations of an office and supports the staff and leadership team. Some of the common tasks of an office administrator are: - Greeting and directing visitors, answering phone calls, and responding to emails. - Scheduling and organizing meetings, appointments, and events. - Preparing and maintaining documents, records, and reports. - Handling bookkeeping, invoicing, and payroll tasks. - Ordering and stocking office supplies and equipment. - Overseeing the maintenance and repair of office facilities. - Provide regular reports and updates on account status - Good experience of working in UK in Finance and knowledge of local finance processes. Admin work is not much but mostly to deals with purchases etc. for VACs. - Skills A high school diploma or a bachelor's degree in business, finance administration, or a related field. - At least two years of experience as an office Finance & administrator or in a similar role. - Proficiency in MS Office and office management software, such as Workday, BambooHR, or Zoho People. - Excellent communication, organizational, and time management skills. - Ability to work independently and as part of a team. - Attention to detail and accuracy. - Problem-solving and decision-making skills.
Bright Courtyard Club London is a contemporary Chinese restaurant located in the iconic building at 43-45 Baker Street. Conveniently situated within walking distance from the popular Mayfair area and the vibrant Marylebone High Street, our establishment exudes sophistication, fashion, and discretion. Since our inception in autumn 2011, we have been dedicated to providing our guests with an unparalleled all-day grazing experience, specializing in authentic dim sum, modern Cantonese, and traditional Shanghai cuisine with a twist. We are seeking a meticulous and dedicated Accounts Clerk to join our team. The successful candidate will be responsible for maintaining accurate financial records, ensuring compliance with legal requirements, and supporting the overall financial operations of our restaurant. Key Responsibilities: Maintain and update accounting records, including journals, ledgers, and other financial documents. Process invoices, receipts, payments, and manage accounts payable and receivable. Conduct regular bank reconciliations and ensure the accuracy of financial data. Assist in the preparation of monthly financial statements and reports. Manage petty cash transactions and ensure proper documentation. Support the payroll process by maintaining accurate employee records and processing timesheets. Assist with budget preparation and financial planning. Ensure compliance with relevant financial regulations and standards. Provide administrative support to the finance team as required. Qualifications and Skills: Proven experience as an Accounts Clerk or in a similar role. Proficiency in accounting software and MS Office Suite, particularly Excel. Strong attention to detail and excellent organizational skills. Knowledge of basic bookkeeping and accounting principles. Ability to handle sensitive, confidential information with discretion. Strong communication skills, both written and verbal. Ability to work independently and as part of a team. A relevant qualification/degree in accounting, finance, or a related field is preferred. Proficiency in the Chinese language is highly preferred, as the job involves communication with Chinese suppliers and business partners.
Holding Manager- London We're currently seeking a Holding Manager for our stores in London. Whether you're an experienced Assistant Manager or a Junior Store Manager, you could be the ideal candidate for this position. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever growing company who has now expanded worldwide! If you enjoy interacting with people, and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling to achieve store targets Ensure store compliance with health and safety regulations Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer Create business strategies to attract new customers, expand store traffic, and enhance profitability Responsible for the recruitment and development of the team Train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth Monitor inventory levels and order new items Being the point of call for employee relation queries and issues for your store Undertake store administration duties such as managing store budgets, updating financial records and monitoring all controllable costs including payroll What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs, at all levels Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem-solving - creating solutions before they become issues Approachable - for our customers, and your team Lead by example - be an asset to your team and other stores too Resilient - react and embed change Good communicator - manage and engage with all team members What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider