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An opportunity has arisen for a full-time Reception Supervisor who is head and shoulders above the rest! We need someone who understands the importance of 5* customer service, professionalism, organisation and management but who is also naturally warm, friendly and a people person. You will work closely with both the Management team and the Reception team and will act as a trainer and mentor for the Reception staff so that they uniformly offer the best experience possible for our members. Above all, you will lead by example and will exemplify what a superstar Receptionist is. As Reception Supervisor, you will have a wide variety of duties that you will be expected to engage in. The role is interesting and varied and whilst there can of course be down time, on the whole it is fast paced. Amongst the usual day to day running's of reception, it will be your responsibility to create and maintain efficient Rota’s ensuring that the reception is covered at all times, keep on top of merchandising and ordering, staff training, Reception recruitment, to ensure that staff are following correct procedures at all times, to create and implement new procedures when deemed necessary, to answer member enquiries and to deal with complaints in a calm, conciliatory manner. On occasion you may be required to deputise for Duty Managers and you will support Senior Managers in opening and closing procedures of the club. Your shift pattern will include both early, late and middle shifts and will involve you working one weekend in three. You will also be responsible for safely evacuating the reception area in the event of a fire or emergency and also for training the Reception team to be able to do so in your absence. Who are we looking for? The ideal candidate must have had previous experience in a similar high end establishment and ideally within the hospitality and leisure industry. You should ideally have a minimum of 2 years of experience of leading a small team and should have excellent communication skills along with customer service levels that are second to none. An excellent telephone manner, the ability to take and pass on accurate messages and an eye for detail is a must, as is being computer literate and having the ability to multi-task in a fast paced environment. You must take pride in your appearance and be happy to conform to our uniform requirements and must also ensure that the rest of the team do the same. Having your own transport or being very local would be a big plus. Above all, we are looking for someone who enjoys their work and who has an infectious, positive, can-do attitude! Work remotely: No Job Types: Full-time, Permanent Pay: £25,000.00 per year Benefits: Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Yearly bonus Ability to commute/relocate: London N10 2QE: reliably commute or plan to relocate before starting work (preferred) Experience: Management: 2 years (required) Work Location: In person
Work.Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work.lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Manager who is eager to take the reins of one of our Central London spaces. You're a people-person, organised, insanely efficient; and someone who loves to build relationships and be at the heart of a thriving community. Your role is to be the glue to keep our community together and to help make Work.Life a place where our members love to work, giving them everything they need to run their businesses smoothly. You're an essential part of our mission to make people's work-lives happier. We trust our managers to run their spaces like their own business, which means operating the building excellently every day, driving sales and keeping the business profitable. If this is something you can handle; we want to hear from you. Your day to day Sales & revenue · Be responsible for driving income in your space to achieve your budgets. · You’ll own inbound membership enquiries for your space, as well as driving pro-active sales opportunities · Build to 100% building occupancy by conducting great tours and effectively selling the space. · Maintain occupancy by exceeding the expectations of your members, and by conducting effective contract renewals. · Maximise revenue opportunities eg. meeting rooms & event hire, printing, customisation extras & short-term usage. · Manage contracts and invoices relating to new and existing members. Space operations · Onboard new members effectively, getting them off to a great start. · Manage the overheads in your space to achieve your budgets. · Ensure the building runs smoothly and our facilities and amenities are kept to a great standard. · Work directly with management on any issues to ensure the highest level of member experience and satisfaction. · Update and complete membership records as appropriate to ensure information is accurate and current. Create a collaborative community – internally & externally · Build meaningful connections for our members through events, personal introductions, and networking. · Check in regularly with members to understand their pain points, what’s working, and how we can continue to improve. · Develop Work.Life’s presence with the wider local community: you're an ambassador for everything we believe in! · Oversee events from weekly, space-wide events to unique events that you design and put on for your community. · Update and complete membership records as appropriate to ensure information is accurate and current. Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability through onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events How you'll be measured in this role - Your KPIs · Management of your P&L vs budget · NPS (Net Promoter Score) vs. company target of 62 · Space Audit Score vs. company target of 90% · Mystery Shopping Score vs. Target of 90% About you · You’ll have sales experience; and a successful track record of prospecting, developing, and closing clients. · You’ll have demonstrated customer service experience – proven ability to add value to your customers. · You’ll understand business operations, and ideally have experience operating a business unit or department. · You’ll have an entrepreneurial spirit and be excited to run your own business. We'd also love it if · You have previous experience managing a small team. · You are used to commercial responsibilities, having owned a P&L. · You can demonstrate successful (small-scale) project management experience. Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work.Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work.Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave
The Alfred Tennyson is part of the community in Knightsbridge. A home for the locals and tourists a like looking for quality offerings in a warm and comfortable environment. It is one of Cubitt House’s eight luxury pubs situated in Central London. We are looking for someone ambitious, passionate and above all puts people and being hospitable first. Why you would want to work as a Assistant Manager for Cubitt House: - Starting salary £39,000 more dependent on experience. - Cubitt Socials including Pub quiz, Family meals, 5 a side football etc. - Many opportunities for career development and progression. - Structured training plans for each role, monitored and supported by in house trainers. - Paid training courses (both in and out of house) and trips to our suppliers including some overseas. - Supplier trips for all team members - Pension Scheme. - Access to Wagestream. - Workplace Nursery Scheme. - 50% Discount policy when dining in our restaurants. - Free Perkbox membership with over 300 discounts including – Apple, Cineworld, Café Nero, National Express etc. - Cycle to Work scheme. - Length of service awards, ranging from 1 year to 5+ year rewards and more!- Prioritise the consistent delivery of the highest standards, across all aspects of the business.- Put training, development and engagement of team members first. Duties: - Oversee daily operations of the restaurant, including bartending, food production, and coffee service. - Manage and coordinate catering events, ensuring smooth execution and customer satisfaction. - Supervise and train staff members, providing guidance and support to ensure excellent service. - Monitor inventory levels and order supplies as needed to maintain efficient operations. - Develop and implement strategies to increase revenue and improve customer experience. - Handle customer inquiries, complaints, and feedback in a professional and timely manner. - Ensure compliance with health and safety regulations, as well as company policies and procedures. - Collaborate with the assistant manager to achieve business goals and objectives. - Coordinate with other departments within the hotel, such as banquets, to ensure seamless operations. At Cubitt House we pride ourselves on going the extra mile for our people. We have made great steps to make sure all our teams are valued, trained and rewarded in the best ways possible. This is just the start and a lot more is to come. Being a well renowned company to work for is top of our list! Join our team as a Assistant Restaurant Manager and be part of a dynamic hospitality environment. We offer competitive compensation, opportunities for career growth, and a supportive work culture. Apply now to take the next step in your career!
Holding Manager- London We're currently seeking a Holding Manager for our stores in London. Whether you're an experienced Assistant Manager or a Junior Store Manager, you could be the ideal candidate for this position. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever growing company who has now expanded worldwide! If you enjoy interacting with people, and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling to achieve store targets Ensure store compliance with health and safety regulations Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer Create business strategies to attract new customers, expand store traffic, and enhance profitability Responsible for the recruitment and development of the team Train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth Monitor inventory levels and order new items Being the point of call for employee relation queries and issues for your store Undertake store administration duties such as managing store budgets, updating financial records and monitoring all controllable costs including payroll What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs, at all levels Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem-solving - creating solutions before they become issues Approachable - for our customers, and your team Lead by example - be an asset to your team and other stores too Resilient - react and embed change Good communicator - manage and engage with all team members What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider
Join our vibrant team at Figo, an esteemed Italian-style restaurant. We pride ourselves on delivering an authentic Italian dining experience and exceptional service. As we continue to grow and uphold our reputation for excellence, we are seeking a dynamic and experienced General Manager to lead our team to even greater heights. Position Overview: As the General Manager, you will be responsible for overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning, and maintaining the highest standards of service and quality. You will lead by example, inspire your team, and cultivate an environment of collaboration and excellence. Key Responsibilities: Provide leadership and guidance to all restaurant staff, fostering a positive and inclusive work environment. Manage daily operations, including staffing, scheduling, inventory management, and vendor relations. Uphold and enforce company policies and procedures to ensure compliance and consistency. Maintain high standards of food quality, presentation, and service, exceeding customer expectations. Develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience. Oversee financial performance, including budgeting, forecasting, and cost control measures. Foster strong customer relationships, addressing feedback and resolving issues promptly and effectively. Stay current with industry trends and competition, identifying opportunities for growth and improvement. Qualifications: Minimum of 3 years of experience in a managerial role within the restaurant industry, preferably in Italian cuisine. Proven track record of successfully managing restaurant operations, achieving financial targets, and delivering exceptional customer service. Strong leadership skills with the ability to motivate, coach, and develop team members. Excellent communication and interpersonal abilities, with a customer-centric approach. Detail-oriented with strong organizational and problem-solving skills. Proficiency in restaurant management software and Microsoft Office Suite. Bachelor's degree in Hospitality Management or a related field is preferred. Benefits: Competitive salary commensurate with experience. Health insurance and retirement savings plans. Generous staff discounts on food and beverages. Opportunities for career advancement and professional development. How to Apply: If you are passionate about Italian cuisine and possess the skills and experience to excel in this role, we would love to hear from you!
JOIN IN At RBH, we recognize our people as our greatest asset. We prioritise diversity, health & wellbeing, sustainability, and individuality, setting us apart from competitors and earning us a spot in the Top 30 Best Places to Work in Hospitality. We're passionate about the industry and continuously seek talented individuals to join our journey. THE OPPORTUNITY Are you ready to drive operational excellence at one of London’s most vibrant and environmentally conscious hotels? We are looking for a dedicated Operations Manager to join The Corner London City, where we combine a unique and quirky guest experience with a strong commitment to sustainability. Reporting directly to the General Manager, this role offers the chance to shape our hotel’s future. You’ll be instrumental in developing and empowering a top-notch team, creating a culture of collaboration, and leading strategic initiatives to enhance our market position and guest satisfaction. KEY RESPONSIBILITIES Operational Leadership: Lead the Duty Management team and set standards for operational excellence across all hotel departments. Ensure efficient coordination and seamless guest services while mentoring department heads. Guest Experience: Elevate our commitment to exceptional guest experiences. Manage guest feedback effectively to ensure satisfaction and encourage innovative approaches to exceed guest expectations. Financial Management: Oversee budgeting and financial management, implement cost controls, and drive profitability through strategic planning and market trend analysis. Staff Development: Champion continuous learning and development. Recruit, train, and mentor staff, conducting performance evaluations and encouraging a culture of high performance. Sales and Marketing: Collaborate with the sales and marketing team to boost revenue through innovative promotions and strategic marketing initiatives. Compliance and Safety: Ensure all operations comply with legal and regulatory requirements and uphold strict health and safety standards. KEY COMPETENCIES Proven management experience in the hospitality industry, with a strong focus on operations, team engagement, and development. Excellent leadership, communication, and interpersonal skills to inspire and guide a diverse team. Solid understanding of hotel operations, financial acumen, and guest services. Desirable experience with systems such as Guestline PMS, Fourth Payroll, and Smile Training platforms. We hire based on personality and potential. If you are a focused leader with a knack for operational excellence and a passion for sustainability, we would love to hear from you. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH £40000 - £45000 per annum RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Our Café plays a key role in our building and the welcome we want to provide to everyone who crosses the threshold. With the creation of this new role, our purpose is to enhance our offer by providing consistent quality and an inviting atmosphere for our audiences and local guests. The Café Supervisor will support the Catering Manager in developing and implementing a business plan for the Café that will maximise the service, presentation and profitability of the Kiln’s catering operation, whilst also supporting Kiln’s mission to be a theatre for all.
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General Manager, Bistro Freddie, Shoreditch, from HAM. Restaurants Bistro Freddie is a 45- cover bistro in the heart of Shoreditch, showcasing the best of British produce and French wine. Working alongside Anna, head chef (Erst, Suppher) our General Manager will bring old school hospitality to Shoreditch with big, heart warming, and indulgent dishes. We're in search of a hands-on leader with a keen operational acumen and a genuine focus on people. This role requires someone who can not only maintain our current success but also drive it to new heights. A proactive and ambitious mindset is key, as we value individuals who can take initiative and think outside the box. Our restaurants thrive on a dynamic, entrepreneurial spirit, and we're looking for someone who can both contribute to and foster this energy independently. General Managers can expect: - Up to £50,000 per annum - Weekly management meetings with support from Operations, People, Events and Wine departments - Development plans and progression opportunities as part of a growing group - Training and trips - Free welcome meal for 2 - 50% off dining and drinks for you and 3 guests any of HAM. Restaurants - 20% off retail wine price - Opportunity to work with our wider teams at different sites, internal and external events, food, and drinks collabs, weddings and food fairs etc. HAM. Restaurants are Crispin, Bar Crispin, Bistro Freddie, Crispin x Studio Voltaire and Crispin Events.
Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting competitive socializing experiences to some of our venues. Join us at the forefront of innovation and growth as we continue to redefine the hospitality landscape! As our new duty manager, you will receive: A competitive salary of up to £35,000 per year Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. Unlimited hot beverages during your shifts, and delicious, nourishing food to keep you energized throughout your workday. A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday. As our newest duty manager, you'll provide outstanding service to all guests, leveraging your prior experience as an assistant manager/duty manager to take the lead on the floor and the bar, boost sales, and foster strong relationships with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting competitive socializing experiences to some of our venues. Join us at the forefront of innovation and growth as we continue to redefine the hospitality landscape! As our new duty manager, you will receive: A competitive salary of up to £35,000 per year Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. Unlimited hot beverages during your shifts, and delicious, nourishing food to keep you energized throughout your workday. A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday. As our newest duty manager, you'll provide outstanding service to all guests, leveraging your prior experience as a bar manager to take the lead on the floor and the bar, boost sales, and foster strong relationships with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Office Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our office. The prospective applicant needs to demonstrate the following: · Mainly responsible in making office run smooth on day to day basis. · Planning work schedules, assigning task and delegates responsibilities · Organize office operations and procedures · Dealing with correspondence, complaints and queries · Preparing letters, presentations and reports to Director. · Supervising and monitoring the work of administrative staff · Handling all correspondence and enquiries relating to accounts, sales and vacancy records · Liaising with staff, suppliers and clients · Implementing and maintaining procedures/office administrative systems · Attending meetings with Director and other staffs · Ensuring a high level of compliance is always maintained. Skills, experience, and qualification required for the role: · Proven experience as an Office Manager or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. Experience in the similar role for 3 years is desirable. If you are a skilled Office Manager looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications.
Want to be part of a global brand with countless opportunities? Amazonico London is on the hunt for a supervisor to join the family. Situated in the heart of Mayfair on Berkeley Square, Amazonico encapsulates the spirit of an adventure through the Amazon River—the vibrancy, the abundance, the intrigue, and the excitement. Our inspiration is founded in Latin America and runs through everything we do. From the seamless blending of our menus inspired by the countries of the Amazon but also the unique Asian and Mediterranean communities that inhabit them, to music being the beating heart of our experience, we are a fun family of passionate individuals with a shared mission to give our guests the most exciting experience. Employee Benefits: Competitive salaries Global career progression with opportunities for high performers to experience new openings in Europe, the USA, the Middle East, and many more to come! Opportunity to expand your skills with the support of experience management Subsidised short- or long-term housing is provided by the company to all new starters moving to London in a prime London location (only eligible to successful candidates outside of London and residing in the UK). Internal training and succession plans for rapid promotion. Education rewards Access Perkbox and enjoy a range of discounts and offers across well-known brands. Superb quarterly bonus schemes Refer-a-friend bonuses Staff meals (3 times per day) Shoes & uniforms provided or management's annual tailored suit allowance (role specific) Flexible working scheme & 28 days of holiday per year Staff & family dining discounts across the company’s global portfolio Have you got what it takes to join us in the jungle as a Supervisor? As our Supervisor at Amazonico, your responsibilities would include: Ensure the efficient running of a section during service and be responsible for any guest’s request. Promote sales and build rapport with guests. Ensure all orders, bills, and payments are taken correctly. Be competent with the point-of-sale system to ensure orders are placed efficiently and swiftly. To coordinate the allocation of duties and breaks for the Commis Waiters and Head Waiters To assist the management team with guest complaints and inquiries. Be responsible for ensuring that all guests receive the best possible service and care. Be able to work in a fast-paced environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. If you believe you have the warmth, passion, and enthusiasm, we want to hear from you! What are you waiting for? It’s time to start your London adventure and join the Amazonico family as a Supervisor!
Job details: Pay: £12.50 per hour (with generous bonus system if targets are hit) Job Type: Full-time, +40 hours per week. Permanent. Overview: Are you a Black Sheep? Got an itch to shake up the established order and offer something new and exciting to customers everywhere? So do we! Maybe we can help each other out... We are looking for a store Supervisor who wants to take the next step in their career and grow with a progressive and expanding company: we will support you during your journey with Brewing and Sensory trainings at SCA level, Cuppings of specialty grade Arabica and Robusta coffees from around the globe, as well as Leadership and Management training through the Black Sheep Coffee Management Development Programme. We don't complicate things here at Black Sheep Coffee... We're offering the chance to work with some of the best people who simply love what they do. What you'll be doing: It is our mission to rid the world of boring, average tasting coffee and who better to lead the crusade. As Supervisor, you will be an expert in all thing's coffee, in crafting unforgettable service experiences and driving practical and theoretical coffee knowledge within the shops. You will lead your team with a passion, acting as a support for them as well as the rest of the management team. You will not only be the fountain of knowledge when it comes to coffee, but you'll also assist in driving sales through operational support. What you'll need: The Supervisor plays a critical role in ensuring brand standards and high-quality coffee drinks during the service, that's why we want people who have: passion and experience within the specialty coffee industry, a customer-oriented positive attitude, the diary to accommodate flexible shifts, ability to lead and inspire the team during busy hours, a basic knowledge of training and experience in supporting shop management, experience with manual espresso machine and dialling in grinders to extract the maximum flavour from every coffee bean. About Black Sheep Coffee: Founded by Eirik & Gabriel, university flat mates, who quit their jobs to #LEAVETHEHERD and embark on exciting coffee journey. Their mission is to challenge the establishment, take down the big corporate brands, and rid the world of boring, average tasting coffee. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee in a market dominated by Arabica. We buy coffee directly at the plantations ensuring the picking, drying, and washing process adheres to the strictest of guidelines for a sustainable model that protects the environment, and everyone involved. All our venues boast an immersive urban experience combined with music and arts and an after-work scene where coffee inspired cocktails and local spirits come together. We also support the homeless community through our free coffee boards in all our locations. The Perks: Weekly cash plan (money when you need it) Flexible hours (no zero hours contracts) Grow your career with advanced coffee training Free coffee while working Discounted food and drinks Rewards for wowing your team or your customers Employee Assistance Programme for when you need advice or assistance A collaborative, creative, and inspiring working environment Socials including Friday night drinks and pizza nights Training and opportunity to progress your career Free food item on shift Bonus Scheme to boost your monthly earnings Join us in leaving the herd behind and apply today! Job Types: Full-time, Permanent Pay: £12.50 - £13.50 per hour Expected hours: +40 per week Benefits: Casual dress Company events Company pension Discounted or free food Employee discount Flexitime Sick pay Store discount Schedule: 8 hour shift Every weekend Holidays Night shift Weekend availability Supplemental pay types: Bonus scheme Performance bonus Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Application question(s): Can you make world class coffee’s with latte art? Experience: Coffee: 3 years (required) Stocktaking: 1 year (required) Language: English (required) Licence/Certification: Food Hygiene Certificate (required) Work authorisation: United Kingdom (required) Work Location: In person
Job Introduction You’re a person who’s good with people and you’ve got ambitions for your career. Here’s an opportunity not to miss. This is a job where with every passing day you get to learn and grow as a leader, And if you impress, the role’s the perfect stepping stone to a General Manager position in our expanding UK business. We’ll task you with directing and supervising the team in the fast-paced setting of a Pizza Hut Delivery operation. The biggest part of the role is motivating the team to turn the orders around, keep the customers happy and maximise those all important profits. The Ideal Candidate Here’s what we’re looking for Proven experience within a fast paced customer service setting. Experience of coaching, supporting or supervising team members/peers. Excellent IT, communication, planning, organising and time management skills. High standards and pride in your work. Eligibility to live and work in the UK. About The Company Life Unboxed at Pizza Hut Life Unboxed is our promise to our people. At Pizza Hut Delivery you can make friends, have fun and become your best. You can look forward to world class training and a culture that celebrates achievements. There’s also plenty of potential to progress your career – the next step is General Manager and then there’s further to climb if you’re ambitious.
At Bread&Truffle, we craft Italian sandwiches with love and are currently seeking a vibrant, ambitious, and dedicated individual to fill the role of Store Manager in our esteemed establishment. Job Overview: We are on the lookout for talented individuals with a minimum of 1 year of management experience and strong recommendations. As Team Leader, you will be responsible for the daily operations, ensuring the running of the store is smooth and efficient, while also training and developing the team. This role is fundamentally about optimizing store operations through effective training, instruction, and development, ensuring a high level of customer satisfaction and maintaining the quality standards that Bread&Truffle is known for. Responsibilities: Daily Operations: Oversee and manage all areas of the store, ensuring that daily tasks are carried out effectively and efficiently. Training and Development: Ensure the team is adequately trained and developed to perform their roles to the highest standard. Hygiene and Cleaning: Maintain high standards of cleanliness and hygiene across the entire store and team, ensuring all team members hold a valid Alimentas Hygiene Certificate. Inventory Management: Take charge of the store's entire stock process, ensuring correct counts, smooth deliveries, adherence to FIFO principles, and efficient communication and analysis regarding stock. Waste Reduction: Continuously work to minimize product and ingredient waste, ensuring optimal product handling and quality by the team. Shift Planning: Produce a comprehensive monthly shift plan for all employees, managing and updating any unforeseen alterations efficiently. Requirements: At least 1 year of relevant management experience. A track record of excellence in previous roles. Food Safety Certificate or the ability to obtain one promptly. Why bread&truffle ? Joining our team means becoming a part of a vibrant and expanding company with tremendous potential for personal and professional development. If you believe you have the passion, skills, and vision needed for this role, apply with your full CV to explore further. We eagerly await your application and look forward to the possibility of you joining our exceptional team. Let’s make some bread&truffle magic together! Previous experience as assistant manager in the food industry is necessary. Job Type: Full-time Salary: 13£ per hours ( + BONUS )
Our opportunity: Are you ready for a very red-carpet welcome? This is your chance to make a positive impact by joining an incredible team, at BAFTA’s iconic headquarters, 195 Piccadilly. Do you strive to create joy when serving members? Do you want to work with a team where belonging and inclusivity are at the core of everything we do? Our Assistant Banqueting Manager champions delivering an exceptional level of service to our members. It’s a varied role where you’ll get to work across all areas of the building including the members club impressive fine dining restaurant named after the well esteemed Richard Attenborough, as well as supporting on external event hires, BAFTA events and screenings. How BAFTA 195 Piccadilly gives you the red carpet experience 31 days holiday (increasing to 33 days after 5 years' service) Building is closed for 1 week during festive period in December Health cash plan (financial contribution to dentist, podiatry & more treatments) Complimentary meals on duty 3% pension contribution, Life assurance Company sickness pay Cycle to work scheme Season ticket loan Access to cinemas throughout the UK & to BAFTA events Who you are? You’ll be passionate about bringing excellence in service to all guests and have some experience in a service delivery role. You'll take charge in financial responsibility for all areas of the operation and enjoy assisting in all front of house areas. We hire people with a can-do attitude, who like to help, who are team focused. Who are we? 195 Piccadilly is home to the iconic London HQ of the world-famous British arts charity, BAFTA. Following an extensive refurbishment programme our new and increased space will enable BAFTA to support over 80,000 people to develop a career in the creative industries each year. Housed in a historic Grade II Listed building in the heart of London’s West End, BAFTA 195 Piccadilly is a truly world-class space, providing innovative state-of-the-art facilities.
Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge after probation period. •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Certificate of Food Safety level I •Certificate of Health and Safety level I •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.
Job description THE ÉNERGIE GROUP énergie has been an innovator and a disruptor in the UK and Ireland fitness market for more than a decade. In an age dominated by faceless big box budget gyms, énergie is building clubs for the future. Affordable fitness with personality, service and accessibility, reaching out to people of all ages and becoming the brand that breaks down the barriers of intimidation to everyone. Our workforce expects to ‘Take The Stage’ in our clubs. We look for passion, belief, energy and ambition. We want everyone to feel they belong in an énergie movement that will change their lives. Job Purpose Create the Fitness Club of the future and deliver fantastic business results by running a smart business, creating a uniquely special environment where members feel they belong, and staff perform at their highest level. A varied role, with responsibility for everything from financials to people development, you will focus on the following: Drive the performance of your club by investing time in the detail behind your club’s results and setting action plans for improvement, including always ensuring a safe & legal environment Deliver an excellent member experience in your club through a constant focus on service and standards initiate sales and marketing activity that drives membership numbers and find new and creative ways to increase additional revenue streams Generate customer data that enables team members to close membership sales and to retain members at highest levels Job Type: Full-time, Permanent Salary- Open to negotiations Benefits: Company events Company pension Gym membership Schedule: Monday to Friday +Weekend availability Application Question(s): Candidate must have either Gym Manager or Assistant Gym Manager or Gym Sales Manager experience to apply for this position. Experience: Gym Manager: 1 year (required) Work Location: In person Job Type: Full-time Salary: £35,000.00 per year Benefits: Company pension Sick pay Flexible Language Requirement: English not required Schedule: Monday to Friday Weekend availability Supplemental pay types: Performance bonus Education: GCSE or equivalent (preferred) Experience: Retail sales: 1 year (preferred) Supervising experience: 1 year (preferred) Customer service: 1 year (preferred) Retail management: 1 year (preferred) Management: 1 year (preferred) Work Location: In person
We are seeking a dynamic and experienced Café Supervisor to join our team at Feya Café. The Café Supervisor will be responsible for overseeing daily operations, ensuring exceptional customer service, and managing a team of café staff. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering high-quality food and beverages to our customers. Responsibilities: • Supervise day-to-day operations of Feya Café, including opening and closing duties, inventory management, and cash handling. • Ensure exceptional customer service by greeting guests, taking orders, and addressing any concerns or complaints promptly and professionally. • Train, mentor, and motivate café staff to deliver outstanding service and uphold company standards. • Schedule and coordinate staff shifts, ensuring adequate coverage during peak hours and special events. • Maintain cleanliness and organization of Feya Café, including seating areas, kitchen, and restrooms, in accordance with health and safety regulations. • Monitor food and beverage quality, freshness, and presentation, and address any issues with kitchen staff as needed. • Assist with menu planning, pricing, and promotional activities to drive sales and meet revenue targets. • Handle administrative tasks such as payroll processing, staff evaluations, and performance reviews. • Collaborate with management to develop and implement policies and procedures to improve efficiency and customer satisfaction. • Stay updated on industry trends, competitor activities, and customer preferences to enhance Feya Café’s offerings and maintain a competitive edge.
Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Office Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our office. The prospective applicant needs to demonstrate the following: · Mainly responsible in making office run smooth on day to day basis. · Planning work schedules, assigning task and delegates responsibilities · Organize office operations and procedures · Dealing with correspondence, complaints and queries · Preparing letters, presentations and reports to Director. · Supervising and monitoring the work of administrative staff · Handling all correspondence and enquiries relating to accounts, sales and vacancy records · Liaising with staff, suppliers and clients · Implementing and maintaining procedures/office administrative systems · Attending meetings with Director and other staffs · Ensuring a high level of compliance is always maintained. Skills, experience, and qualification required for the role. · Proven experience as an Office Manager or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. Experience in the similar role for 3 years is desirable. If you are a skilled Office Manager looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications.
Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge after probation period. •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Certificate of Food Safety level I •Certificate of Health and Safety level I •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.
We are looking for an experienced, organised manager to join the Smokestak team. Energy and a solid attitude are crucial for this role as a key part of management, and working closely with the GM you’ll support our FOH team to make sure we’re delivering a brilliant experience for all our guests.Our ideal candidate has a great grasp of what we’re about and is able to drive service that is spot on without being stuffy. You’ll be at home chatting to people, and be a natural at getting engagement and buy in from the team. We’re a busy restaurant and need someone who can bring the same pace and enthusiasm to work with them that we want to model for our FOH staff. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible, and able to enjoy the pressure of a busy service.We are after someone who can see what needs doing and tackle it in an organised and efficient manner, with the skill to prioritize and plan ahead. We handle everything from accounts to bookings to ordering and stock, so while this role will be floor focused it has a strong operational aspect and it's important you're confident with this side of the business too.
Mowgli, recently recognised as one of the Top Ten Companies to work for in the Sunday Times ‘Best places to work 2023’, and awarded one of the 'Best Companies' to work for in the UK three years in a row, is looking for an Assistant Manager to join the family. Founded by Nisha Katona in 2014, Mowgli has continued its growth and aspires for the restaurant chain to become the national voice for Indian Street Food, enriching lives wherever she goes. In a Assistant Manager, we are looking for: · The eye and ears of the floor with great initiative and confidence with supporting the Deputy and General Manager, · The ability to thrive in a busy environment with warmth and grace, · Awesome communication skills; keeping the team up to date, motivated and excited for service, · A passion for improvement to ensure we are always delivering the best customer experience, · And an ambition to progress with their career! We offer careers, not just jobs and have clear progression plans outlined in our Mowgli Career Tree. We have General Managers who started with us as Servers and now run their very own Mowgli! We keep our people feeling purposeful, nourished and fulfilled through providing a great work life balance and other perks like: • 30 days paid holiday with enhanced family leave • Access 40% of your wage earned before payday • Have your birthday and your child’s first day of school off on Mowgli • Getting a puppy? Welcome them properly to their new home and enjoy a flexible working week while they settle in! • The chance to go on life changing trips all over the world • An invitation to our annual Summer Party, Mowgli Fest! We close all sites so no one misses out! • Guaranteed Christmas Eve evening, Christmas Day, Boxing Day and New Year’s Day off • Cycle to work scheme • 50% off food when you visit with family and friends and enjoy free meals on shift • 100% of all service charge and tips earned boosting your wages! • Work somewhere with purpose – We have raised over £1,700,000 for local and international charities and have committed to working towards a more sustainable future with exciting relationships in place.