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About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Job Offer: Barista / FOH England’s Lane Café/Restaurant About Us England’s Lane café/restaurant opened in 2018, serving the best Antipodean- and Persian-inspired, vegan-friendly food. Our vision is to grow and build the England’s Lane brand across London, creating special places where our customers enjoy the best coffee and food. Ultimately, we want to provide a welcoming space where people can relax, connect with family and friends, and feel inspired. To bring this vision to life, every team member plays a vital role in creating exceptional and unique customer experiences. Job Description Primary Responsibilities • Prepare customer drink orders to the highest standard. • Operate coffee and espresso machines (La Marzocco) and any other coffee equipment. • Take customer orders and communicate effectively with the team to ensure smooth preparation. • Maintain a spotless and presentable coffee machine area at all times, including opening, closing, and during shifts. • Proactively manage orders and customer requests via phone, Click & Collect, and Deliveroo. • Confidently demonstrate knowledge of the menu, food, and drink options to customers. • Pay close attention to presentation and service standards. • Engage proactively with customers upon arrival and departure. • Maintain cleanliness and tidiness of all areas, including seating, tables, counters, and product displays. • Ensure all product displays are kept to the highest standard. • Support the team with other tasks to ensure smooth operations. • Attend all team and company meetings and training events. • Follow all company policies and operational procedures. • Assist on the floor when needed. Requirements • At least 3 years of hospitality experience in a café or restaurant setting. • Skilled barista with at least 2 years of experience producing high-quality beverages and impeccable latte art. • Strong knowledge of coffee extraction and dialling in. • Excellent customer service skills. • Experience using till and payment systems. • Experience working in a fast-paced café/restaurant environment. Trial Period & Contract • The role includes a 3-week paid trial shift and training period. • After successfully completing the trial, and demonstrating punctuality and reliability, a contract will be offered. If you are passionate about coffee, customer service, and being part of a dynamic team, we would love to hear from you.
Here’s a detailed and polished full-time Restaurant Receptionist job description tailored for Sael — the celebrated British brasserie in St. James’s Market, Central London — complete with benefits. Full-Time Restaurant Receptionist at Sael, London (St. James’s Market) About Sael Sael is a modern British brasserie by Jason and Irha Atherton, located at 1 St James’s Market, SW1Y 4QQ. Celebrated for its seasonal, locally sourced menu, elegant atmosphere, and relaxed brasserie style, Sael delivers a refined yet accessible dining experience. It features plush banquettes, warm lighting, and a vibrant bar area, with an upstairs cocktail bar (Apples & Pears) that delivers late-night flair and inventive drinks (Square Meal, Hamza Jahanzeb, Thatsup, Leading Restaurants). Role Overview As the Receptionist, you are the face of Sael—the first contact for guests and the linchpin for smooth front-of-house operations. Key Responsibilities: Welcome guests warmly, guiding them seamlessly to their tables. Manage the table plan and maximize seating efficiency. Coordinate with reservations and events, including private functions and special bookings. Update and present the menu accurately and elegantly. Aid in communication between front and back of house to ensure high-quality guest experience. Requirements: Minimum 1 year’s experience in reception or front-desk, preferably in a fine-dining restaurant. Excellent interpersonal and communication skills, presenting a professional and friendly demeanour. Proficiency with reservation systems (e.g. SevenRooms). Genuine interest in culinary arts, hospitality trends, and quality service. Team-focused, energetic, and adaptable under pressure. Benefits Package Competitive salary with potential for bonus incentives. 28 days of paid annual leave, increasing with tenure. Complimentary staff meals during working hours. Access to on-the-job training and opportunities for career progression within the Sael / Social Company group (JobSeeker). Summary at a Glance Category Details Location Sael, 1 St James’s Market, London SW1Y 4QQ Role Full-time Restaurant Receptionist Responsibilities Guest greeting, seating, reservations, menu presentation Requirements 1 yr experience, reservation software skills, service passion Benefits Competitive pay, 28 days leave, meals, development opportunities Let me know if you'd like to refine this further (e.g., shift patterns, uniform policy, performance metrics), or need help preparing your CV or a cover letter specifically for this role!
SALARY QUOTED IS TAKE HOME PAY OVERALL PURPOSE OF ROLE MAIN ACTIVITIES AND RESPONSIBILITIES To assume management of individual shop premises during the absence of designated Shop Managers (ie days off, holiday and other absences). Using the working practices, policies and procedures set by Senior Management and the values of Alex TLC, ensure the charity shop business is run accordingly. Work within the budgets and achieve the financial targets set by the business in line with strategic requirements. Work to the high standards expected at all Alex TLC shop premises according to the rotas set by the Retail Area Manager. Work as a team member, taking full responsibility for all shop duties required wherever placed. Work as directed by the Retail Area Manager. Supervision of Assistant Shop Managers, Retail Assistants and Voluntary Workers. Recruitment of Voluntary Workers. Participate in all training and legislative checks required by Alex TLC, statutory and specific to role. CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL) Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible. PEOPLE MANAGEMENT RESPONSIBILITIES Assign and supervise the duties of any Assistant Shop Manager on site. Supervise the management and training of all Retail Assistants and voluntary workers to ensure they can work safely, correctly, effectively and efficiently according to Alex TLC values, working practices, policies and procedures. To develop and maintain efficient and effective voluntary worker rotas. TECHNICAL RESPONSIBILITIES Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Ability to train others in the safe and correct use of such equipment. OTHER FEATURES OF JOB Hours of work are according to the opening hours of the premises assigned by the rota and Alex TLC Working Practice Policy. To undertake ad-hoc duties as required. Opportunity to participate in Alex TLC charitable activities and events. LOCATION Cover shop managers are expected to work in any South East London Alex TLC premises according to the rota set by Senior Management. PERSON SPECIFICATION EDUCATION, QUALIFICATIONS AND TRAINING ESSENTIAL: Alex TLC Literacy and Basic Mathematics test pass, computer literacy DESIRABLE: GCSE, ‘O’ Level or equivalent Mathematics and English Language, customer service, management or business qualification EXPERIENCE ESSENTIAL: Experience in a charity retail position and/or customer service role with excellent telephone and written skills; brand awareness DESIRABLE: Basic understanding of leukodystrophy and the work of Alex TLC; charity retail WORK BASED COMPETENCIES · Excellent customer service skills · Excellent telephone skills · Excellent writing skill · Excellent numerical ability · Excellent organisational ability · Excellent management skills · Flair for display · Knowledge of operational and emergency procedures · Ability to work in a team · Commercial acumen
Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills - Experienced in managing large teams and busy services - Passionate about hospitality & customer service - Strong Barista skills (dialling in, latter art, espresso pulling) - Upbeat and able to lead a team to deliver exceptional service at all times - Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times - Well-presented and a good team player - An excellent communicator - Keen eye for detail and sense or urgency Key Responsibilities: Team - Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm. - Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person. - Accurately record all staff sick days and annual leave in line with Head of Operations - Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences. - Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational - Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks. - Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM) - Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes. - Keep the Maintenance record and pest control record updated and in use (along with the head chef) - Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data - Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination - Manage customer enquiry regarding café events and private bookings and cafe catering pre orders - Help organize staffing, and handovers for relevant events - Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.
HR Officer Monday to Friday The Megaro Collection is a privately-owned modern group, established over thirty years ago in King's Cross/St Pancras. Whilst we are a group of eclectic brands, each operation has its very own personality, in the same way as our people are unique. The excellence we strive for is born out of passion and love for the industry. The Group’s portfolio is now comprehensive of 3 Hotels, 11 meeting rooms, a rooftop terrace and three magnificent F&B outlets. Amongst the animation of London’s most resurgent centre, King’s Cross, live the eclectic and bubbly The Megaro, The California London, Derbyshire House and, The Gyle. We are now looking for a HR Officer, a bubbly and talkative individual, knowledgeable and passionate about hospitality. The ideal candidate will be experienced with a Human Resources or Administration role for at least 2 years, will be IT literate and an excel super-user. The HR officer will be the first point of contact for general enquiries, working closely with manager and the Director of Operations, while also maintaining accurate and confidential HR records. The Human Resources Officer will be responsible for: · Supporting the Director of Operations in delivering a responsive and efficient HR service · Providing first line HR support and advice to staff · Managing the onboarding process of all new starters –coordinating inductions, sending and completing documentation, performing right to work checks · Supporting all HODs in the recruitment process –creating/posting adverts, creating/updating job descriptions, shortlisting candidates, coordinating with HODs for interviews and trials, sending offer letters · Maintaining accurate employee records · Supporting employee relations by participating in grievance and disciplinary procedures · Managing payroll data entry and liaising with Director of Finance for all payroll and accounts queries and administration · Managing stock levels of staff uniforms – ensuring all new starters are provided with uniforms and locker keys (where applicable), and all leavers return their company property · Creating memos and waivers · Assisting all HODs and the Director of Operations with any ad-hoc tasks · Assisting with internal communications, including staff announcements · Supporting and coordinating SPHG Knowledge Hub events · Organising staff appraisal programmes, including Employee of the Month programme · Managing office supplies . Any other relevant tasks What we are looking for: · Previous experience in an HR support or administrative role · Outstanding attention to detail · Strong organisational and time management skills · Great adaptability and problem-solving skills · Ability to maintain a calm demeanour in sensitive and difficult circumstances · Technical knowledge of all Microsoft systems (Outlook, Word, Excel and Power Point) · Professionalism and ability to be discreet when handling sensitive information · Comfortable working independently and as part of a team · Excellent communication skills · Fluent in English communications, both verbally and in text · A proactive, can-do attitude and a willingness to learn If you're ready for a challenge and want to step into a dynamic, people-focused role, don’t look further; apply today.
We are Honest Greens 🌱, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. Over the coming years, we will be scaling our restaurant, geographical, and digital footprint to ensure our customers can interact with our brand wherever they are. This is an amazing opportunity to join our journey as we build our product and scale globally. At Honest Greens, we are looking for a Restaurant Maintenance Technician with proven experience in maintenance and repair of professional kitchen equipment. You will be responsible for ensuring that our kitchen machinery (cold, heat, and ventilation systems) operates efficiently, supporting the daily pace of our restaurant in London. Your day-to-day will include… - Maintenance and repair of hospitality machinery: ovens, refrigeration units, fryers, etc. - Diagnosing and resolving technical issues quickly and effectively. - Inspection and servicing of industrial HVAC (heating, ventilation, air conditioning) systems. - Performing preventive and corrective maintenance on all restaurant installations. - Managing procurement of spare parts, tools, and machinery. - Controlling stock levels and ensuring timely orders of necessary equipment. - Carrying out repairs in electricity, plumbing, carpentry, and masonry when needed. - Coordinating with the Maintenance Department to ensure compliance with our maintenance program. Skills & Qualifications: - Proven experience as a hospitality/kitchen equipment mechanic or technician. - Solid knowledge of cold/heat systems, ventilation, and electrical systems. - Skills in general construction trades (masonry, plumbing, carpentry) a plus. - Strong organisational skills and problem-solving mindset. - Ability to work independently and as part of a team. - Fluent in English and Spanish will be value ** Benefits:** 💸Attractive wage 🍍Free daily food in our restaurants 🥑50% discount in our restaurants 🎟️ Awesome corporate events 🚀 Internal growth opportunities 🌍 International, open-minded and unique team 💯Amazing work environment. 100% uniques! Do you want to join our REAL FOOD REVOLUTION?
Front of House Team Member at The Greyhound Kew Location: Kew, London Salary: Competitive, based on experience **Part and Full time roles available ** About The Greyhound, Kew We're not just a pub; we're a beloved local institution in the heart of Kew, and we're embarking on an exciting new chapter. We're committed to creating a warm, welcoming space that blends traditional charm with a fresh, new energy. We're searching for a Front of House Team Member to join our team and help us write this next chapter. If you're passionate about great hospitality and love working in a community-focused environment, we want to hear from you. The Role As a Front of House Team Member, you'll be the friendly face of The Greyhound Kew. You'll be the person who creates a memorable first impression, whether you're greeting guests, taking orders, or serving drinks with a smile. Your positive energy and passion for hospitality will be key to making every visit special. We're looking for someone reliable, friendly, and enthusiastic about working in a busy pub where the community is at the heart of everything we do. What You'll Be Doing * Providing warm, attentive service to all our guests. * Supporting daily pub operations, from table service to helping at the bar. * Keeping the pub clean and looking its best. * Working closely with the rest of the team to ensure smooth, efficient service. * Being proactive and helping with events and promotions. * Representing The Greyhound Kew with professionalism and a positive attitude. We're Looking For Someone Who * Has previous experience in a customer-facing hospitality role (bar experience is a huge plus). * Has a genuine passion for hospitality and enjoys working with people. * Lives in or near Kew. * Is a strong communicator and a great team player. * Is reliable, flexible, and thrives in a fast-paced environment. * Is eager to learn and grow with us. Why Join Our Team? * You'll be part of an exciting pub transformation from the ground up. * We're a supportive team with approachable leadership. * There are opportunities to grow within the business. * We offer competitive pay and a great working atmosphere. If you're ready to bring your passion for people and pubs to The Greyhound Kew, we'd love to hear from you.
Chef de Partie - BAO Kings Cross Salary - Up to £15.5 ph Schedule - Full Time Experience - Previous experience in a quality restaurant Bao Kings Cross are seeking a Chef de Partie to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Chef de Partie looking for a new role in an award winning, critically acclaimed group. The Restaurant Each BAO location represents a different slice of culture in Taiwan. Located in Pancras Square, BAO Kings Cross is a reimagined take on nostalgic Taiwan. The old foam teashop classics and cafes with a focus on rice plates, tea snacks and BAO Bakery Goods. Bubble teas, BAOs and BBGs can be ordered to go from the Counter. The Position We're looking for an experienced Chef de Partie to join our kitchen team, creating exceptional dishes and delivering an all-encapsulating experience to our guests. You'll have experience working in a quality kitchen, adhering to standard operating and Health and Safety procedures. More importantly we are looking for people for as passionate about food and hospitality as we are! If you have the following, then we want to hear from you: Prior experience as a Chef de Partie within a fast-paced quality, restaurant; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for about food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group; The Benefits We want to create a great place to work that mirrors the soft fluffy embrace of a BAO Your development is important to us. Within your first year with us, you’ll have three reviews, giving you the platform to tell us how we can support you better, and to identify development opportunities. We’re serious on our education, meet School of BAO. Learn Mastery, Discover Artistry. A meticulously crafted calendar of events, workshops, talks. Our perks, hands down the best hospitality discount in London. 50% off food and drink across all of BAO and JKS restaurants, plus some rotating restaurant discounts. We have our own currency, meet BAOcoin. A reward scheme where you earn BAOcoin by displaying BAO behaviours, and cash in prizes from the BAOshop. There are other ways to earn some cash with the BAO Pyramid Scheme. Sell the BAO dream to your friends, and earn up to £500 for a referral. We’re serious about our parties. Our record turnout for our parties speaks for itself. At the beginning of the year we have a huge Wei Ya Party paired with our Annual Awards Ceremony.Our second large party is our Moon Festival BBQ in September. For good measure we throw in a handful of Karaoke Parties in the middle. The Group BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 5 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu.
As an office manager you will oversees the smooth operation of an office environment, managing administrative procedures, coordinating staff, and ensuring a productive and safe workplace. They are responsible for a wide range of tasks, from managing office supplies and facilities to supervising staff and implementing office policies. Here's a more detailed breakdown of common office manager duties and responsibilities: General Office Administration: Organizing and coordinating office operations: This includes setting up and maintaining office procedures, streamlining administrative tasks, and ensuring efficient workflow. Managing office supplies and equipment: This involves ordering supplies, maintaining inventory, and ensuring all equipment is in good working order. Handling correspondence and communications: This includes managing phone calls, emails, and other forms of communication, both internally and externally. Managing office budgets and expenses: This involves tracking expenditures, preparing reports, and ensuring the office operates within budget. Maintaining office facilities: This includes overseeing the maintenance and upkeep of the office space and equipment, ensuring a safe and comfortable working environment. Implementing and maintaining office policies and procedures: This ensures consistency and clarity in how the office operates. Staff Management: Supervising and training staff: This includes delegating tasks, providing guidance, and evaluating staff performance. Assisting with onboarding new employees: This involves ensuring new hires have the necessary resources and support to be successful. Managing employee schedules and time off requests: This ensures adequate staffing and minimizes disruptions to workflow. Other Key Responsibilities: Organizing meetings and events: This includes scheduling, preparing materials, and coordinating logistics. Greeting visitors and providing customer support: This involves creating a positive first impression and ensuring visitors are well-attended to. Managing vendor relationships: This includes negotiating contracts, managing invoices, and ensuring timely payments. Ensuring compliance with health and safety regulations: This includes implementing and maintaining safety procedures, conducting risk assessments, and ensuring a safe working environment. Developing and implementing office procedures: This may involve creating new systems for record-keeping, communication, or other administrative tasks. Preparing reports and presentations: This involves compiling information, analyzing data, and presenting findings to senior management. Supporting HR and finance functions: This may include assisting with payroll, employee records, and other administrative tasks. Skills and Qualifications: Strong organizational and time management skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and other relevant software. Ability to multitask and prioritize effectively. Experience in staff supervision and training. Knowledge of office management procedures and best practices. Strong problem-solving and decision-making skills. Ability to work independently and as part of a team. Essential: You must have a degree in management or equivalent. You must have 3-5 years experience of management or administrative. you must enjoy the ability to negotiate in regard to frame agreements, sourcing contracts for the company business. You should have a dynamic and persuasive personality.
Salary - £15.50 to £17 per hour Schedule - Full Time Experience - Previous experience in a quality restaurant BAO Kings Cross are seeking a Senior Chef de Partie to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Chef de Partie looking for a new role in an award winning, critically acclaimed group. The Location Each BAO location represents a different slice of culture in Taiwan. The Position We're looking for an experienced Senior Chef de Partie to join our kitchen team, creating exceptional dishes and delivering an all-encapsulating experience to our guests. You'll have experience working in a quality kitchen, adhering to standard operating and Health and Safety procedures. More importantly we are looking for people for as passionate about food and hospitality as we are! If you have the following, then we want to hear from you: Prior experience as a Senior Chef de Partie within a fast-paced quality, restaurant; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for about food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group; The Benefits We want to create a great place to work that mirrors the soft fluffy embrace of a BAO We have a commitment to work life balance. Our rotas are based on 6 shifts over 5 days, with a maximum of 1 double. You will get 2 weeks rotas in advance so you can have a life outside of work. Your development is important to us. Within your first year with us, you’ll have three reviews, giving you the platform to tell us how we can support you better, and to identify development opportunities. We’re serious on our education, meet School of BAO. Learn Mastery, Discover Artistry. A meticulously crafted calendar of events, workshops, talks. Our perks, hands down the best hospitality discount in London. 50% off food and drink across all of BAO and JKS restaurants, plus some rotating restaurant discounts. We have our own currency, meet BAOcoin. A reward scheme where you earn BAOcoin by displaying BAO behaviours, and cash in prizes from the BAOshop. There are other ways to earn some cash with the BAO Pyramid Scheme. Sell the BAO dream to your friends, and earn up to £500 for a referral. We’re serious about our parties. Our record turnout for our parties speaks for itself. At the beginning of the year we have a huge Wei Ya Party paired with our Annual Awards Ceremony.Our second large party is our Moon Festival BBQ in September. For good measure we throw in a handful of Karaoke Parties in the middle. The Group BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 5 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu.
Senior Hairdresser – Colour & Styling Specialist - Location: Farringdon, London (EC1) - Job Type: Full-Time - Salary: £27,000 base with On-Target Earnings (OTE) up to £65,000 per year About Zulu Bonita Located in the heart of London’s Design District, Zulu Bonita has built a reputation for beautiful hair, excellent service, and a high-performing team. We combine a boutique salon experience with a relaxed, eclectic atmosphere, catering to all hair types. We are proud of the talented and diverse individuals who make our salon a success. The Opportunity We are seeking a talented and experienced Senior Hairdresser who is confident working with all hair textures in both colour and styling. This is an opportunity to thrive in a refined, design-led salon with a loyal, style-conscious clientele. We value professionalism, reliability, and individuality. If you are serious about your craft and want to join a focused, warm, and ambitious team, we would love to hear from you. Key Responsibilities - Provide exceptional colour, cutting, and styling services to the highest standard. - Build and maintain a loyal client base through expert consultation and outstanding service. - Collaborate with a supportive and professional team to maintain our shared high standards. - Engage in continuous learning through our strong internal education culture and partner training. - Contribute positively to the salon's vibrant atmosphere, from daily operations to creative projects. Ideal Candidate Profile Essential: - Significant experience and confidence in both advanced colouring and styling techniques. - Proficient and knowledgeable in working with all hair textures. - Hairdressing NVQ/SVQ Level 2 (or equivalent) qualification. - A professional, reliable, and passionate attitude towards the craft of hairdressing. - Must be able to reliably commute to our Farringdon (EC1) location. Desirable: - Specialist skills in braiding or hair extension installation. - Textured hair expertise. What We Offer Excellent Earning Potential & Benefits: - A competitive salary with an achievable OTE of up to £65,000 annually. - Generous commission structure, including up to 20% on retail sales. - 28 days of paid holiday. - Company pension scheme. Work-Life Balance & Perks: - A 40-hour work week, flexible across 4 or 5 days. - Every second weekend off. - Complimentary hair services and significant discounts on haircare products. - Regular team events and referral bonuses. Career Growth & Environment: - A beautifully designed, professional environment where your talent is recognised and celebrated. - A team culture that balances high standards with genuine support and warmth. - Advanced training, both internally and with our brand partners, to continually develop your skills. - Clear opportunities for career progression into educator, leadership, or creative roles.
Production Site (SW8) 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Chef de Partie Baker to join the brigade at our state of the art, exceptionally equipped production kitchen located near Battersea. The benefits our Chef de Partie Baker will receive are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with Bupa - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £1000 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The Experience & Qualifications required : - Experience of working in a luxury hotel, restaurant or private member’s club advantageous - Previous experience in a similar position is essential; preferable Michelin-star restaurant background The responsibilities are: - Assisting with the production of food to the required standard within the Pastry and Bakery department Working hours: - Straight shifts, up to 48 hours a week If you feel that you have the experience and skills to join our Pastry Team at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
Job Description: We are seeking an enthusiastic and experienced Store Manager to join us at ARRO Coffee. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee and thrives in a dynamic environment. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Benefits: Competitive salary: £33,500 – £36,000 per year. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. Opportunities for career advancement and professional development. A dynamic, supportive, and fun work environment. Key Responsibilities: Leadership & Team Management: - Lead, train, and develop your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: - Manage all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Store Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Job Opening: Karaoke Box: Bar-Supervisor, Bartender. Location: 12 Smithfield Street, EC1A 9LA About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team as a Karaoke Bar Supervisor. Responsibilities: - Oversee daily operations of the karaoke bar, ensuring a smooth and enjoyable experience for guests. - Manage staff schedules, training, and performance evaluations. - Coordinate and host karaoke events, encouraging participation and maintaining a lively atmosphere. - Makinging Coctails, and training staff where nesesalry. - Handle customer inquiries, feedback, and complaints with professionalism and courtesy. - Maintain inventory and order supplies as needed. - Ensure compliance with health and safety regulations. - Collaborate with management to develop promotional strategies and special events. Qualifications: - Previous experience in hospitality or entertainment management preferred. - Excellent leadership and interpersonal skills. - Strong organizational and multitasking abilities. - Passion for music and a knack for creating fun, engaging environments. - Be positive and have an approachable manner - Ability to work flexible hours, including nights and weekends. - Proficient in basic computer applications and POS systems. What We Offer: - Competitive salary and performance service charge - A dynamic and supportive work environment. - Opportunities for career growth and development. - Discounts on food, drinks, and private karaoke rooms, 50%off. - Company pension - Christmas parties - A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for our Karaoke Bar Supervisor role, or message us in the chat. We can’t wait to hear from you! Join us at Karaoke Box Smithfield and help us make every night sing! Experience is required but full training will be provided! 18+ and a advanced English is a must! Please bear in mind we do evening shifts between 6PM-3AM, and sometimes morning, flexibility in requred.
Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Bar Team is key to the experience and theatre of our business, you will be producing and serving drinks at high volume in a fast pace exciting environment. We are looking for highly skilled Bartenders who have extensive experience in the bar industry. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve mixology prep of our unique innovative cocktail menu, preparing and setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. You will work closely with the kitchen and front of house team to deliver exceptional standards of service. We are looking for a self-driven individual that strives for excellence. Ideally with 2-3 years experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities - Preparing drinks - Committing drink & food specifications to memory - Engaging with our products and offering - Execution of private and corporate events - Delivering uniform drinks as per Clays guidelines - Communicating the business and technology to our guests - Understanding of our technology - Making incredible recommendations based on your knowledge and training - Setting up for service - Maintaining Health & Safety expectations - Cooperate and communicate effectively with floor, host and kitchen staff in a calm and professional manner - Completing curriculum of the Clayers Academy - Be a brand champion maintaining expectations and delivery at all times. Skills and desired qualifications - 2 - 3 years experience in a cocktail bar. - Excellent knowledge of classic cocktails - Ability to work under pressure - Experience in high volume bars, preferred not essential - Excellent written and verbal communication in English - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.50 per hour as well as weekly Tronc service charge distribution. Our great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £31,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £8,000 to £10,000pa (uncapped) Total package between £39kpa and £ £42kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye
We are looking for a talented and passionate Head Waiter/ Waitress to join the fantastic Alba team. Located near Harrods, Alba Restaurant embodies authentic Italian hospitality with a modern twist. Our inviting interiors mirror the vibrant colours of the Amalfi Coast, creating a sensory dining experience. From our impressive open kitchen featuring fresh seafood to indulgent dishes with Piedmont Truffles, every meal is crafted with care. Our curated wine list and innovative cocktails complement our commitment to excellence. Join us at Alba as our new Head Waiter/Waitress and be part of redefining Italian hospitality with creativity and flair. As Head Waiter/Waitress you will be responsible for: - Leading in the front-of-house team, you'll supervise waitstaff, to ensure smooth operations and exceptional service. - You'll warmly welcome guests and maintain high customer satisfaction throughout their dining experience. - Overseeing order accuracy and timely service, you'll address customer concerns promptly and professionally, escalating issues as needed. - Training and coaching new staff to uphold service standards, you'll collaborate closely with kitchen and team members for seamless communication. - Monitoring service quality and promoting menu items, you'll contribute to revenue growth while ensuring compliance with health, safety, and food regulations. As Head Waiter/Waitress you will receive: - Up to £17.50 per hour - Personalised coaching and progression planning - Enjoy wines at cost price. - 29 days off, including bank holidays and your birthday! - Regular gatherings and appreciation events. - 30% off our food menu. - Annual gifts for employment anniversaries. - Complimentary team meals. If you have what it takes to be a Head Waiter/ Waitress at Alba, then please apply now!
Kitchen Manager | £35,000 per year | Monday - Friday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for an exceptional manager to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Kitchen Manager 45 hours per week | Monday to Friday We’re looking for someone passionate, energetic & extremely organised to manage our dark kitchen in Acton To manage our team of Kitchen Hands To implement & improve kitchen processes To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating To manage ordering, stock management & solve stock issues To report to General Manager, and Operations Director Expectations | Organisation, Efficiency, Communication, Energy Strong proficiency in efficient, quality food prep Ability to manage a small team through service hours Leadership and communication skills Positive energy and dedication to the team, the business & the role A growth-mindset, as a key job role within a company that's growing FAST, and creating new, exciting opportunities for our best team players Experience Requirements | 1-3 Years Experience cooking in a busy professional kitchen/casual dining restaurant Management and team leadership experience Hygiene qualifications Experience in a dark kitchen is preferable but not necessary Compensation | £32,500 per annum 30 days holiday package (Including bank holidays) Performance based bonus Cycle to work scheme £100 ‘Refer a Friend’ scheme Enhanced parental leave package Enhanced sick day package Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows
We are looking for a talented and passionate Chef De Partie to join the fantastic Alba BOH team. Located near Harrods, Alba Restaurant embodies authentic Italian hospitality with a modern twist. Our inviting interiors mirror the vibrant colours of the Amalfi Coast, creating a sensory dining experience. From our impressive open kitchen featuring fresh seafood to indulgent dishes with Piedmont Truffles, every meal is crafted with care. Our curated wine list and innovative cocktails complement our commitment to excellence. Join us a Chef de Partie at Alba and be part of redefining Italian hospitality with creativity and flair. As Chef de Partie, your responsibilities will be: Assist in food preparation by chopping vegetables, preparing sauces, and assembling dishes. Support chefs in cooking tasks like sautéing, grilling, frying, and baking. Prepare mise en place and organize kitchen equipment before service. Maintain a clean, organized workstation and follow sanitation practices. Help with kitchen operations including restocking supplies, washing dishes, and cleaning. Collaborate closely with chefs and kitchen staff for smooth operations. Ensure compliance with health and safety regulations for a safe kitchen environment. As Chef de Partie, you will receive these Benefits & Rewards: Up to £37,440 per annum All overtime paid Personalised coaching and progression planning Enjoy wines at cost price. 29 days off, including bank holidays and your birthday! Regular gatherings and appreciation events. 30% off our food menu. Annual gifts for employment anniversaries. Complimentary team meals. If you have what it takes to be a Chef De Partie at Alba, then please apply now!
Ciao! Are you an experienced manager with a passion for pizza and hospitality? Do you have a strong background in leading teams and ensuring exceptional customer experiences? If so, we want you to lead the way as we expand our pizzerias from Brighton to London! About Us Fatto a Mano is a rapidly growing business, known for serving some of the best Neapolitan pizza in the UK. We use traditional Neapolitan methods to create pizza that people rave about, and we’re passionate about delivering a warm, welcoming experience to every customer. What We’re Looking For Proven Leadership Experience: You’ll have significant experience in a managerial role, ideally within the pizza or hospitality world. Whether you’ve managed a restaurant, a pizzeria, or a busy hospitality team, we want someone who can lead with confidence and passion. Operational Excellence: Strong organizational skills and the ability to manage daily operations while maintaining high standards of service and product quality. Team Development: You’ll be responsible for inspiring, training, and developing our team, ensuring everyone delivers an outstanding customer experience. Charisma & Communication: As a manager, you’ll be the face of the restaurant and need to build strong relationships with both staff and customers. A positive, engaging attitude is a must. Experience with Service & Sales: A strong understanding of hospitality operations, customer service, and sales strategies is essential for success in this role. What We Offer Career Growth: As a rapidly expanding business, there are huge opportunities for career progression. We want you to grow with us and take on even more leadership responsibilities as we continue to expand. Training & Development: External chef masterclass training and an internal management training program to help you build and refine your skills. Perks: Free staff food and drinks, a company discount card, and annual team parties (with a recovery day off afterwards!). Generous Tips: 100% of cash & card tips go directly to the team. Other Benefits: Casual dress code, company events, pension plan, and discounted/free food. Why Join Us? At Fatto a Mano, we’re focused on making the best pizza and delivering outstanding customer experiences. We’re looking for a passionate and driven Floor Manager who can help lead our team to success and ensure we provide the best possible experience to every customer. If you’re looking for a leadership role in a growing business with plenty of room for development, this is the perfect opportunity for you! Ready to take charge and make your mark? Apply now and join Fatto a Mano as we grow!
Wahaca is the leading Mexican restaurant in the UK, founded by Thomasina Miers (Masterchef winner) and Mark Selby. Inspired by their time in Mexico and a mission to prove to the UK just how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally. Wahaca remains deeply rooted in the values set by our founders. By showing pride, staying humble, choosing integrity, having fun, and thinking positively, our team serves a taste of Mexican sunshine. With an upbeat atmosphere and chef made dishes, we believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create lasting memories. We are currently looking for a Section Chef who has great passion for working with fresh ingredients, takes pride in creating flavourful, vibrant, high quality dishes and wants to be part of a team that delivers excellent service to all our guests. How you’ll drive the success: • Demonstrate your passion for preparing freshly made dishes following our spec • Ensure smooth kitchen operations from setup to closing. • Maintain exceptional cleanliness and food safety standards. • Work alongside your team to create a lively and efficient kitchen environment. At Wahaca, we believe our team deserves the best, and here are just some of the perks we offer: FINANCIAL: - 70% off food when dining at Wahaca with up to 3 friends - £100 to celebrate your probation in Wahaca - Up to £1000 through friend referrals - Enhanced maternity, paternity, adoption pay - Early access to wages, financial support and discounts through Wagestream HEALTH AND WELLBEING: - Free, nutritious meal every time you work, freshly made by our talented chefs - Cycle to work scheme - Support from our trained Mental Health First Aiders - Time off for when needed; like your child’s first day at school DEVELOPMENT AND SOCIAL: - Own development plan and clear career path - Our very own Masterchef and Cocktail competitions - Unwind and turn up the fun at one of our many events across the year TACOVERSARIES: 1 YEAR: £50 voucher 2 YEARS: Flight to Mexico! 5 YEARS: Sabbatical - 4 weeks paid off work! If you're inspired by what you've read and have a passion for delivering exceptional hospitality, we’d be thrilled to have you join our team! ‘Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this polic
Cocktail Waiter We are currently looking for a Cocktail Waiter to join our Jimmy's Bar Team. 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. The company benefits our Cocktail Waiter will receive are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with Bupa - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £1000 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of our Cocktail Waiter are: - To ensure the highest standard of drinks and service are consistently demonstrated. - To develop and maintain positive guests and colleague relations - Confidently recommend drinks selections to match the guests needs, - Senses guest needs and quickly responds to maximum satisfaction The Experience & Qualifications required of our Cocktail Waiter are: - Experience of working in a luxury hotel, restaurant or private member’s club advantageous The working hours: - On a rota basis with shifts falling between Monday - Saturday. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel you would like to join us as Cocktail Waiter at 5 Hertford Street then apply by forwarding your up to date CV to the link below.
As Floor Manager in Uba you are responsible for supporting the F&B manager by achieving objectives in regard to stock control, stock management, and high customer service, all whilst maintaining the high standards that Uba expects and instilling Uba Family Values. You will deliver an exceptional food and beverage offering in line with the specification of the F&B manager. Work as part of the management team to run the business and drive it forward. You will also oversee the smooth delivery of the breakfast service, including buffet presentation, guest interactions, and the welcoming experience, ensuring the morning operation reflects the same high standards as the rest of the day. KEY RESPONSIBILITIES Successful maintenance of the restaurant and bar on a day-to-day basis to ensure that the venue operates in full compliance with Health and Safety law, the Weights and Measures Act, and all legal requirements for Food Hygiene. Oversight and delivery of the breakfast,lunch and dinner service, including buffet setup, replenishment, guest engagement, and team coordination to ensure a warm and efficient start to the guest experience. Development and implementation of restaurant and bar service standards across all dayparts. Lead, inspire, and motivate the team to achieve agreed goals and objectives, promoting a positive working environment. Ensure consistency of the product throughout Uba. Supervise service, ensuring presentation of drinks and food is to the correct standard. Carry out the smooth and efficient running of the service across breakfast, lunch, and dinner as appropriate. Help with menu development, including adapting offerings tailored to different occasions or time periods (e.g., themed breakfast menus or morning events). Stock management whilst maintaining the COS, aiming to beat the budget set. Manage ordering and stock control, ensuring all waste is recorded and reported. Maintain full knowledge of the entire menu, including breakfast items, and be able to give detailed descriptions of food and beverage offerings. Escalate maintenance issues to the relevant parties as required. Maintain and proactively manage resourcing requirements that the venue needs for the smooth running of service, including early morning shifts. Ensure the selection process for applicants is compliant with company procedures. Manage onboarding, training, and integration of new starters, including breakfast service team members. Manage the close, ensuring the venue is shut properly, including filling out all necessary paperwork and completing the closing checklist.
Salary up to £38,000 per annum Senior Chef de Partie Oswald’s is a private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Oswald’s is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ 2023. We are currently recruiting for a Senior Chef de Partie to join our Oswald's team. Paid trial shifts offered! The company benefits our Senior Chef de Partie receive are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with BUPA - Private dental insurance with BUPA - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £1,000 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the Senior Chef de Partie are: - Preparation of all food items on the restaurant menu during service - Leading on a section of the kitchen The Experience & Qualifications required of our Senior Chef de Partie are: - Previous experience in a similar position is essential - Experience of working in a busy kitchen is preferable Working Hours: - On a rota basis with shifts falling between Monday-Saturday. - 4 days on, 3 days off The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Senior Chef de Partie at Oswald’s then apply by forwarding your up to date CV to the link below.
Studio Manager Role – Job Description Location: Bushey/Watford, London Hours: 5 days a week (Wednesday – Sunday) Salary: Competitive, based on experience About us Circular Threads is the UK’s first curated marketplace for preloved South Asian fashion, dedicated to promoting sustainability and community within the fashion industry. We are looking for a motivated and organised Studio Manager to oversee our studio operations and lead customer appointments. Role Overview The Studio Manager will be responsible for managing day to day operations of our studio including inventory management, customer appointments, seller management and event preparation. This role is crucial in ensuring the studio and inventory is managed smoothly while maintaining excellent customer service across the business. Key Responsibilities The Studio Manager role will lead all aspects of the studio and will have responsibilities (including but not exclusive to): Customer Management & Sales: - Managing our WhatsApp business / customer support management - Stock Management: Responsible for using the valuations calculator, approving and rejecting items based on popularity, previous sales history and availability - Appointment coordination: Lead appointments with potential buyers, ensuring a welcoming and informative experience, in-depth knowledge of outfits is required - Taking appointments & facilitating sales - Improving shopping experience through customer feedback and service enhancement Seller Management: - Manage seller forms (Standard / VIP applications and processing) - Managing issues with sellers (e.g. faulty items, disputes, quality concerns) - Manage VIP 8 week process – measurements/drop offs/returns/collections - Manage boutique partnerships (communication, spreadsheets, pricing, 8-week cycle) - Input into tech team for automating seller form processes Inventory & Database Management: - Manage Airtable and Shopify uploads of new items - VIP management: Manage incoming and outgoing VIP items by checking quality, authenticity, log, tag and display items in the studio - Database Management: Maintain and update item status on the main database (Airtable), ensure automated emails are sent to customers - Stock management (controlling levels and using waitlist functionality) - Inventory management: Oversee studio inventory, merchandise outfits and stock including jewellery and handbag displays, ensure all items are well-organised and displayed effectively Photography & Content: - Photography: Organise and oversee the photography of VIP outfits - Photographing items with no existing photos - Social Media: Work alongside content creator to use time in the studio to capture outfits, clips for reels, clients trying outfits in appointments, any new stock and re-promoting existing stock Shipping & Logistics: - Packaging and shipping items using DHL system - Manage DHL account and shipping operations - Shipping and returns: Manage the process for items held at the studio - Managing studio stock – labels, bags, totes, hangers etc. - Studio Operations: - Merchandising, organising studio space for optimal customer experience - Event preparation: Prepare and merchandise outfits for events and organise outfits post-event. This also includes stock management for loans / rentals - Manage Calendly – update schedules if studio is closed or unavailable Technical & Administrative: - Solving tech issues across WhatsApp Business/Seller Forms/Airtable/Shopify - Reporting: Monitor studio performance and provide feedback on operations, customer experience and inventory to the team - Tracking KPIs across Sellers/Buyers/Studio performance metrics Events Management of the calendar and scheduling for any events being hosted and provide support and guidance during the events. Key Skills - Previous experience in retail management is not necessary but preferred - Strong organisational skills with a key attention to detail - Friendly and approachable to be able to engage with customers and team members - Sales-oriented with customer service focus - Comfortable with using technology for inventory management including Airtable, Shopify, WhatsApp Business and DHL systems - Familiarity with South Asian outfits and cultural fashion - Interested in fashion and sustainability - Willingness to adapt to changing needs and expectations of the business and expand the studio’s operations as demand grows - Enjoys the dynamic and flexible nature of working in a face paced environment - Problem-solving skills for technical and operational challenges - Excellent communication skills for managing seller and buyer relationships
Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.
We are currently recruiting for an enthusiastic, passionate, and dynamic Events & Sales Manager to join our Boundary team in the heart of Shoreditch as maternity cover with possibility for a permanent role. The ideal candidate will have an extensive experience running corporate and private events, capable of seeing a project through from concept to completion, whilst handling all the main logistical elements involved as part of the event management process using our bespoke events system Tripleseat. In this role, the Events & Sales Manager will be involved with all aspects of the event management including but not limited to procurement and budget management and working alongside operations and finance team. The successful candidate will recognize opportunities to maximize revenue through upselling and conversion, and drive repeat business as well as take personal responsibility to adhere to sales and event brand standards for enquiry handling. Essential Skills Strongly events sales orientated Good attention to detail coupled with strong selling, negotiation & organizational skills are essential. Setting clear objectives and targets for events, alongside plans for how to meet these Coming up with new and innovative ideas – both for events and event promotion Maintaining a sense of organization and ability to prioritize in a busy environment Strong verbal and written communication skills Keeping positive and productive working relationships with other employees and departments Understanding of Stripe & Sevenrooms is vital Knowledge of events management system Tripleseat is advantageous but not essential What we offer: A highly competitive salary up to £55k per annum Benefits and staff discounts Cycle to work scheme Ongoing development Free meals on duty A fun, engaging and rewarding place to work with plenty of support Job Type: Full-time Pay: Up to £55,000.00 per year Additional pay: Bonus scheme Benefits: Company events Company pension Cycle to work scheme Discounted or free food Employee discount Referral programme Sick pay Schedule: Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Experience: Events & Sales Management: 1 year (required) Work authorisation: United Kingdom (required) Work Location: In person
Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: - Competitive salary with performance-based bonuses. - Opportunity to work with a luxury brand and high-end clientele. - Ongoing training and professional development opportunities. - Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
Oita, Japanese Restaurant is recruiting experienced and professional Restaurant Manager for to assists in coordinating all Front of House operations. We currently don’t have a floor manager in place, and the operation needs someone who can step in, take full control, and bring structure, direction, and accountability. We’re looking for a strong leader - someone with a clear vision, strong character, and the ability to set and enforce standards from day one. You must know exactly why you’re joining: to fix, improve, and lead. You will have full support from senior management, but this role requires someone confident, hands-on, and committed to delivering real change. Main Responsibilities: - Identify and improve underperforming areas to elevate the restaurant to the next level as we’re focused on growth - Oversee and supervise all Front of House operations with a hands-on leadership approach - Carry out key administrative functions, including basic HR tasks, payroll coordination, and managing delivery platforms - Lead recruitment, hiring, and onboarding of new team members - Maintain accurate operational logs and monitor financial performance closely - Manage stock control, ordering, and supplier coordination - Ensure the venue consistently meets all health and safety compliance standards - Respond to guest feedback and complaints promptly and professionally - Motivate, support, and guide the team to maintain consistently high service standards - Assist in organising and delivering occasional events held at the venue, such as private parties or celebrations Ideal Candidate Will Have: - At least 2 years' experience in a similar hospitality management role - One or more references from previous employers - Strong character with an open mind, clear vision, and business focus - you understand your role is to lead, perform, and drive results - A hands-on approach with attention to detail and problem-solving abilities - Strong organisational skills and the ability to handle multiple priorities - Strict but fair leadership style - respectful, consistent, and confident - Excellent communicator with the ability to clearly pass on expectations and motivate the team - Flexibility to work evenings, weekends, and peak periods - Good working knowledge of Microsoft Office (Word and Excel) What We Offer: - Competitive package: £35,000 salary + £4,800 service charge (48 hours/week) - for the right person who delivers results and drives progress, there’s clear opportunity to grow with us. When the operation thrives, so do you. - Internal growth and promotion opportunities. - A positive and inclusive team culture. - Staff discounts on food and drinks. - Ongoing support and training to grow your career.
Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: - Competitive salary with performance-based bonuses. - Opportunity to work with a luxury brand and high-end clientele. - Ongoing training and professional development opportunities. - Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
Pastry Chef De Partie We are currently looking for a talented Pastry Chef De Partie to join our team! This is an exciting, service-based role where you will have the opportunity to work across our three kitchens, within our private members Club, based in Mayfair, London. 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. You will be working alongside our Executive Pastry Chef, Francesco Coratella, who was recently shortlisted for Pastry Chef of the Year at the Craft Guild of Chefs Award 2025. The benefits our Pastry Chef De Partie will receive are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical & dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £1000 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The Experience & Qualifications required : - Experience of working in a luxury hotel, restaurant or private member’s club advantageous - Previous experience in a similar position is essential The responsibilities are: - To plan production in order to facilitate all daily requirements - To supervise, assist and co-ordinate all preparation/presentation - To assist in overseeing the smooth running of the day to day operations in the pastry kitchen Working hours: Shifts are between Monday- Saturday The Club is closed on Sundays, Bank holidays and throughout Christmas each year! If you feel that you have the experience and skills to join our Pastry Team then apply by forwarding your up to date CV together with a covering letter to the link below.
Executive Assistant to the CEO Location: Actoss different sites - 23 Fleet Street, London EC4Y 1AA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support: 2. - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements. 3. - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO. 4. - Prepare meeting agendas, reports, presentations, and correspondence as needed. 5. Meeting Coordination: 6. - Organize, attend, and take minutes during executive meetings. 7. - Coordinate board meetings and prepare necessary materials. 8. - Ensure follow-up on action items from meetings. 9. Communication Liaison: 10. - Serve as the primary point of contact between the CEO, internal teams, and external partners. 11. - Handle confidential information with discretion and professionalism. 12. - Draft and edit communications for the CEO, including internal memos and external business correspondence. 13. Project Management: 14. - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams. 15. - Track project timelines and progress, ensuring that deadlines are met. 16. Travel and Event Coordination: 17. - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics. 18. - Organize corporate events, conferences, and off-site activities for the CEO. 19. Office and Executive Operations: 20. - Develop and implement administrative systems and procedures to enhance office efficiency. 21. - Prepare expense reports and manage budgets for the executive office. 22. - Handle personal tasks for the CEO as required. Qualifications: - Education: Bachelor's degree in Business management, Communications, or a related field preferred. - Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting. - Skills: - - Strong organizational skills with the ability to manage multiple tasks and priorities. - - Excellent verbal and written communication skills. - - High level of attention to detail and accuracy. - - Ability to handle sensitive and confidential information with discretion. - - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools. - - Strong problem-solving skills and proactive attitude. Attributes: - Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment. - Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision. - Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? - Be a part of an innovative and growing business. - Work directly with visionary leaders in a dynamic environment. - Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this
La Nonna is seeking a highly motivated and experienced Assistant Manager to join our team in London! If you have a proven track record in delivering exceptional guest experiences and a genuine interest in the art of crafted pasta, we encourage you to explore this exciting opportunity. At La Nonna, every day brings a new experience. As our Assistant Manager, you will work closely with the Manager in overseeing all facets of our London venue. This includes the direction and coordination of daily operations, financial oversight, ensuring adherence to building regulations, and playing a key role in our People & Culture initiatives. Your responsibilities will also encompass: - Providing strong leadership and support to the Manager. - Managing staff rotas and collaborating with Business Development on scheduling for both regular service and corporate events. - Implementing operational strategies aimed at maximizing guest satisfaction, with a focus on achieving a five-star entertainment experience and driving positive social media engagement. - Taking ownership of health and safety standards, ensuring compliance, delivering training, conducting risk assessments, and serving as a primary first aider during your shifts. - Partnering with our People and Culture team on all aspects of the employee journey, fostering positive employee relations, and supporting team development to enhance our venue's culture. - Managing procurement processes, building strong relationships with our suppliers and contractors, and overseeing stock control. - Continuously seeking opportunities for improvement across all areas of the business, including people management, financial performance, health and safety protocols, and service excellence. We are looking for a passionate individual who is ready to take on a rewarding challenge and contribute to the success of La Nonna.
Job Summary: We are seeking a highly motivated and experienced Deputy Bar Manager to support the day-to-day operations of our bar. You will work closely with the Bar Manager to ensure smooth service, high standards of customer care, and consistent quality in drinks and service delivery. This is a hands-on role, ideal for someone with strong leadership skills and a passion for hospitality. Key Responsibilities: Support the Bar Manager in managing the daily operations of the bar. Lead, train, and motivate bar staff to deliver exceptional service. Ensure a consistent high standard of cleanliness, hygiene, and presentation across the venue. Maintain accurate stock control, including ordering, inventory checks, and minimizing waste. Handle customer complaints professionally and efficiently. Assist with staff scheduling, rota planning, and shift supervision. Ensure compliance with health & safety, food hygiene, and licensing laws. Contribute to promotions, events, and marketing initiatives to increase revenue. Open and close the venue as required, including cash handling and end-of-day reporting. Step into the Bar Manager's role during their absence. Requirements: Previous experience in a supervisory role within a bar or hospitality environment. Strong leadership and team management skills. Good knowledge of bar operations, drink menus, and stock control. Excellent communication and interpersonal skills. Ability to work flexible hours, including nights, weekends, and holidays. Personal Licence (preferred but not essential). Passion for hospitality and delivering great customer experiences.
Salary up to £33,000 per annum Demi Chef de Partie Oswald’s is a new private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Oswald’s is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ 2023. We are currently recruiting for a Demi Chef de Partie to join our Oswald's team. Paid Trial Shifts Offered! The company benefits our Demi Chef de Partie receives are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with BUPA - Private dental insurance with BUPA - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £1,000 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the Demi Chef de Partie are: - Preparation of all food items on the restaurant menu during service - Lunch & Dinner mise-en-place The Experience & Qualifications required of our Demi Chef de Partie are: - Previous experience in a similar position is essential - Experience of working in a busy kitchen is preferable Working Hours: - On a rota basis with shifts falling between Monday-Saturday. - 4 days on, 3 days off The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Demi Chef de Partie at Oswald's then apply by forwarding your up to date CV to the link below.
Chef de Partie - Upper Floor Kitchen 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Chef de Partie to join the brigade in the Upper Floor Kitchen. Paid trial shifts offered! The company benefits our Chef de Partie receives are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with BUPA - Private dental insurance with BUPA - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £1,000 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty - Additional Service Charge Included The responsibilities of the Chef de Partie are: - Preparation of all food items on the restaurant menu during service - Breakfast, Lunch & Dinner mise-en-place The Experience & Qualifications required as Chef de Partie are: - Previous experience in a similar position is essential. - Experience of working in a luxury hotel, restaurant or private member’s club advantageous Working Hours: - The working hours for this role are evening shifts only - 2/3pm starts - 7 shifts a week The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Chef de Partie at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter.
We are seeking a passionate and motivated Chef to join our growing team across two restaurants with a focus on healthy, nourishing food. Menu is very plant centric with a few sustainable fish options but no meat or dairy. The space is often used for wellbeing events, meetings and workshops so creativity and adaptability is key. Rota is a mix of morning and evening shifts but restaurant closes at 10:30pm. Key Responsibilities: Work with the Head Chef to provide a high standard of colourful and creative dishes - Ensure the smooth operation of the kitchen on a daily basis - To ensure the delivery of quality, consistently presented menu items with a strong plant-based focus as well as some fish dishes - Ensuring speed of service during busy periods, including up to 100 covers for breakfasts - Contribute to event catering and special functions - Maintain high kitchen hygiene and food safety standards - To follow our opening and closing procedures as well as general cleaning duties - Work efficiently across two nearby locations What We’re Looking For: - Passion for healthy, seasonal cooking and in interest in food for wellbeing - Room for creativity and growth as the company expands - Level 3 Food Hygiene & Safety - Interested in healthy cuisine concept and event catering - Excellent communication skills - Self-motivated, positive and eager to grow with the business - Flexible and reliable with scheduling - Organised What We Offer: - A supportive, growth-oriented work environment - Opportunities for training and development - Being part of an exciting, health-driven culinary concept - Incentive schemes with rewards and bonuses for added value Hours: Shifts are ranging between 6:30 am - 16:00pm and 17:00pm -22:30 pm, we are open 7 days a week and bank holidays, so flexibility and availability to work all shifts (including weekends) is essential. Applicants must speak some English, be eligible to work in the UK, be able to provide a work reference and have a minimum 1 year experience in similar environments. Pay: From £15.00 per hour Benefits: Company pension Discounted or free food Employee discount Free fitness classes On-site gym Experience: Chef: 2 years (required)
Sommelier 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Sommelier to join our Upper Floor Restaurant team The company benefits our Sommelier receives are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with Bupa - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £1000 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the Sommelier are: - Welcoming members and their guests to the restaurant - Leading your section with precision and charm - Developing service standards - Creating an exceptional experience for members and their guests The Experience & Qualifications required as Sommelier are: - Significant experience in a similar role in a high-end restaurant, luxury hotel or private member’s club advantageous The working hours: - The working hours for this role are on a rota basis with shifts falling between Monday - Saturday. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Sommelier at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
Are you a seasoned barista ready to lead with purpose? Join Petit Miracles in launching Miracle Brews, a mobile coffee cart with heart — the first of many bringing speciality coffee and social impact to London streets. About Us Miracle Brews isn’t just about amazing coffee — it’s about creating opportunity. We're a social enterprise supporting people with learning disabilities into meaningful employment. We believe in crafting moments of connection and pride, one espresso at a time. What You’ll Lead - Full daily operations of the cart, from setup to close - Brewing excellence with high-spec gear (Fracino + Eureka Atom) - Hands-on training and mentoring of 1–2 supported team members - A calm, safe, and uplifting working environment - Inventory management and supplier coordination - Compliance with health and safety standards - Collaboration on branding, events, and future cart expansion What You’ll Bring - Expert-level coffee skills: dial-in, pour-over, latte art — you name it - Warmth, empathy, and a belief in inclusive hiring - Leadership that’s equal parts confident and kind - Methodical organisation and a sharp eye for workflow - Flexibility and adaptability — no two days are the same Bonus if you have: - Food hygiene training (or willingness to be supported through it) - Experience with mobile setups or small businesses - A basic grasp of coffee cart power systems Our Promise You’ll be more than a manager — you’ll be a mentor, a teammate, and a cornerstone of something truly special. We’re building more than a business: we’re building futures. This role isn’t just about pulling shots. It’s about showing up for your team, growing a supportive culture, and believing in what’s possible.
Bartender 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Bartender to join Jimmy’s Bar. The company benefits our Bartender will receive are: 33 days holiday per year (including bank holidays) Birthday day off Discounted gym membership with GymFlex Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist Private medical insurance with Bupa Private dental insurance with Bupa Workplace nursery scheme Cycle to Work Scheme Employee Assistance Programme – Hospitality Action Access to a company doctor Eyecare & specs vouchers In-house industry training Sponsored social events Recommend a friend bonus of £1000 Staff Accommodation (subject to availability) Online retail discounts Free English Classes Freshly prepared meals whilst on duty The responsibilities of the Bartender are: Ensuring a fast and efficient service is provided to members and their guests. Preparation of classic and modern cocktails as well as full drinks. Table service to members and their guests The Experience & Qualifications required of our Bartender are: Experience of working in a luxury hotel, restaurant or private member’s club advantageous The working hours: Shifts are between Monday - Saturday Shifts range between 9:30am - 2am on a rota basis. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Bartender at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
About the job Company Description We’re looking for an experienced Head of Revenue to join our Revenue Management team at Ennismore and play a crucial part in developing the commercial strategy of The Hoxton in the UK & Ireland! Reporting into the Regional Director of Revenue, you’ll take ownership for the revenue strategy of several key properties within the region to maximize room revenue through the management of room inventory, pricing, market segmentation, and channel mix, in addition to assisting on a wide range of projects, like system builds, opening strategy, and property level trainings. You will act as reference within the team on all things Revenue management and deputise for the Regional Director whenever necessary. The UK Revenue cluster for The Hoxton will soon comprise 6 unique properties (4 in London, Edinburgh and Dublin), with a total of 1,200 bedrooms, 10 concept restaurants and 5 Apartments (our unique meetings & events concept). Opening in Summer 2025, The Hoxton Edinburgh will be our first property in the Scottish capital, followed by another exciting opening in Dublin in late 2025. Job Description What you'll do… With the support of the Regional Director of Revenue, you will take ownership for the revenue strategies of your assigned properties. You will develop and implement strategic commercial plans, together with the General Manager & Director of Sales, to drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met. Effectively incorporate the revenue management philosophy of exceeding our fair share from three key perspectives, Mind Share, Market Share, Channel Share, in all aspects of revenue management, sales, marketing, and operations. Chair the weekly Revenue Meeting for your assigned property(ies) to collaborate on revenue management, sales, and marketing strategy with the hotel and support teams. Ensure to understand the impact of decisions on operations and profitability. Support additional hotels within your assigned region with revenue/sales/marketing processes, systems management, pricing, strategy, and reporting. Regularly collaborate with General Manager and Sales, Brand and Digital teams on high level strategy decisions across market segments and distribution channels. Ensure that our current systems and processes meet group requirements and are adjusted appropriately to support the business. Responsible for weekly, monthly, and ad-hoc data analysis and reporting. Identify and report on actions taken with regards to important trends (i.e. pace, group pace, booking window, booking channel, etc.). Responsible for achieving room revenue goals (budget, RevPAR Index etc.) with a focus on profitability. Prepare annual hotel revenue budget and maintain ongoing results analysis. Prepare monthly forecasts with a daily breakdown of occupancy/rate and market segment mix along with ongoing results analysis. Monitor competitors’ products and revenue management practices. Also monitor new hotel development and local market demand generators. Maintain strong relationships with third-party partners including OTA market managers. Oversee channel management including rate loading and inventory management. Responsible for the continued usage and maintenance of the Revenue Management System. Responsible for forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system. Qualifications What we're looking for... You must be technically skilled with a strong understanding of systems and hotel operations. Opera Cloud or V5, IDeaS G3 RMS, and Travelclick CRS experience is preferred. Previous experience as a Revenue Manager in a hotel or cluster environment is required. London experience is preferred. You take ownership, solve problems, and make effective decisions. You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once. You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines. You’re looking for a place where you can be you: no clones in suits for us. Just like us, you leave your ego at the door and help get things done. You want to be part of a team that works hard, supports each other, and has fun along the way. You are fluent in English. If you speak another language even better but not required. Additional Information What’s in it for you… The opportunity to join an exciting hospitality brand, develop your revenue and leadership skills and have a real impact on the success of your assigned hotels. Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands. Great discounts and free stays across the entire Ennismore family (which you get to keep even if you decide to leave us!) A competitive package and plenty of opportunity for development. Department: Revenue Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Demi Chef de Partie 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Demi Chef de Partie to join the Loulou's Kitchen brigade. Paid Trial Shifts Offered! The company benefits our Demi Chef de Partie will receive are: - 33 days holiday per year (including bank holidays) pro rata - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with BUPA - Private dental insurance with BUPA - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £1,000 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty - Additional Service Charge Included The responsibilities of the Demi Chef de Partie are: - Preparation of all food items on the restaurant menu during service - Dinner mise-en-place The Experience & Qualifications required as Demi Chef de Partie are: - Previous experience in a similar position is essential. - Experience of working in a luxury hotel, restaurant or private member’s club advantageous The working hours: - 5 days a week - cross departmental kitchen shifts - 3 days a week in Loulou's Kitchen - set shifts starting at 2/3pm - 2 days in an alternative kitchen - single/double shifts The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as a Demi Chef de Partie at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter.
Post Title: Customer Success Support Specialist Business Unit: Customer Success Accountable to: Customer Success Support Manager Salary: £26,250 per annum Hours: 37.5 per week (Monday to Friday) Fully Remote Role within the UK Company Overview My Money Matters was founded in 2018 and started life providing UK public sector employers with an innovative pensions solution. We have been on an exponential growth journey ever since. We are now a financial wellbeing platform serving both the public and private sectors. Our mission is to become the category leader in helping employers improve the financial wellbeing of their people. To date, My Money Matters has grown to hundreds of thousands of users across the UK. We help people to improve their financial wellbeing through our retirement, learning, coaching, webinars, will writing and many other offerings. My Money Matters is a remote-first business that’s focused on being an employer of choice where people thrive. We are an award-winning team of 75 and the youngest business to win ‘Employer of the Year’ at the ‘Investors in People’ awards in 2023. We are also a Disability Confident Employer. Purpose To support the Customer Success team and Partners with administration to ensure processes run smoothly for all company products. Principal accountabilities and responsibilities to include - Working alongside the Customer Success team to achieve our strategic and operational priorities. - Developing and maintaining the administration processes and proactively suggest and introduce improvements to ensure efficiencies. - Support the Implementation Team with the preparation and management of the Partner transition list and processing in accordance with the required timelines. - Reporting and managing Partner and employee queries or issues associated with Providers and liaise directly with the Providers to address or resolve. - Preparation and management of the monthly new joiners’ files, in accordance with specific guidelines, maintaining attention to detail and ensuring deadlines are met. - Liaising with partners and external providers, developing and maintaining relationships to ensure a professional service is provided. - Processing and management of the monthly opt-in/opt-out process and listing schedule procedures within agreed timescales. - Monitor and report Partner statistics and invitation file performance and complete analytical requests as and when required. - Assist with the management and delivery of Payroll Reporting process, identifying and addressing discrepancies and coordinating amended reports. - Contributing to a safe and enjoyable environment where colleagues feel motivated and engaged to perform at their highest level. - Support the maintenance and updating of the CRM system with all contact notes to enable effective customer management and reporting. Skills and Requirements - Knowledge of the current Local Government Pension Scheme legislation, including Additional Voluntary Contributions. - Excellent written and verbal communication skills. Strong team player with a willingness to collaborate to achieve solutions. - Ability to prepare and format reports, daily records and process data. - Organised with a high attention to detail. Self-motivated and ability to prioritise busy workload in a fast-paced environment. - Good team player with a willingness to collaborate to achieve solutions. Flexible and willing to develop skills across different operational activities. - Competent computer skills including MS Office: Word, Excel, PowerPoint and Outlook. Qualifications and Experience - A Level standard or equivalent experience Benefits This a role that offers true satisfaction with the chance to help other people. We value each of our colleagues’ contribution and we offer benefits that cater to our colleagues’ mental, physical, and financial wellbeing. We know that we all want different things so there’s something for everyone. Here’s just a few things we offer: - £200 allowance to get your home office set up - A generous holiday allowance of 25 days plus the day off for your birthday - Contributory pension scheme (4% Employer, 5% Employee), with the option to top up your pension - Affordable salary sacrifice benefits such as Cycle to Work, Home and Electronics, Gym Memberships Travel & Leisure, Lease Cars and much more - Discounts and savings on shopping, travel, entertainment and more - Access to our outstanding Employee Assistance Programme - Access to Your Care and our own Wellbeing Hub - Enhanced Family Friendly Pay - Peer to Peer Recognition - Quarterly socials and team events - Significant training and development opportunities - Volunteer day - Annual leave purchase - Health Cash Plan - Enhanced Company Sick Pay - Long Service Awards - Group Life Insurance As we are a remote company, all of our interviews are being conducted online via Microsoft Teams. Please contact us on here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us, if we invite you to interview. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – improving financial lives for all workers in the UK. This is an outstanding opportunity for an ambitious and talented individual to make a significant, long-lasting contribution to a high-profile business, at a key point in its development. So why wait?
Assistant Reception Manager 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with Bupa - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £1,000 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: - Ensuring the smooth and efficient running of the reception area at all times. - Supervising the team and ensuring the highest standard of customer service is upheld at all times. - To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: - Significant experience in a similar position is essential - Experience of working in a luxury boutique hotel, restaurant or private member’s club. - Ability to demonstrate and instill exceptional customer service standards The working hours: - Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. - The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
We are seeking a passionate and motivated Chef to join our growing team across two plant-centric restaurants with a focus on healthy, nourishing food. Menu is very plant centric with a few sustainable fish options but no meat or dairy. The space is often used for wellbeing events, meetings and workshops so creativity and adaptability is key. Rota is a mix of morning and evening shifts but restaurant closes at 10:30pm. Key Responsibilities: Work with the Head Chef to provide a high standard of colourful and creative dishes - Ensure the smooth operation of the kitchen on a daily basis - To ensure the delivery of quality, consistently presented menu items with a strong plant-based focus as well as some fish dishes - Ensuring speed of service during busy periods, including up to 100 covers for breakfasts - Contribute to event catering and special functions - Maintain high kitchen hygiene and food safety standards - To follow our opening and closing procedures as well as general cleaning duties - Work efficiently across two nearby locations What We’re Looking For: - Passion for healthy, seasonal cooking and in interest in food for wellbeing - Room for creativity and growth as the company expands - Level 3 Food Hygiene & Safety - Interested in healthy cuisine concept and event catering - Excellent communication skills - Self-motivated, positive and eager to grow with the business - Flexible and reliable with scheduling - Organised What We Offer: - A supportive, growth-oriented work environment - Opportunities for training and development - Being part of an exciting, health-driven culinary concept - Incentive schemes with rewards and bonuses for added value Hours: Shifts are ranging between 6:30 am - 16:00pm and 17:00pm -22:30 pm, we are open 7 days a week and bank holidays, so flexibility and availability to work all shifts (including weekends) is essential. Applicants must speak some English, be eligible to work in the UK, be able to provide a work reference and have a minimum 1 year experience in similar environments. Pay: From £15.00 per hour Benefits: Company pension Discounted or free food Employee discount Free fitness classes On-site gym Experience: Chef: 1 year (required)
About Culinary Collective Culinary Collective is reimagining how food is experienced across live events, corporate catering, and semi-permanent spaces. From Michelin-starred collaborations to fast-paced festival pop-ups, we serve unforgettable food in high-volume, high-energy settings. Our restaurants, kiosks, and trucks bring chef-led menus to life at some of the UK’s most iconic venues — and now, we’re building a flagship team at the heart of it all. The Role: Kiosk Head Chef We’re looking for a skilled and service-driven Head Chef to lead one of our most high-profile sites — a Michelin-partnered food kiosk at Flat Iron Square, London Bridge. You’ll fully own the food experience: from prep and execution to speed, team culture, and quality control. This is a hands-on leadership role for someone who can cook, manage, train, and deliver excellence — day in, day out. What You’ll Achieve in Your First 12 Months Flawless Kiosk Operations Deliver 100+ fast, consistent, and high-quality service sessions Manage setup, equipment, and food flow from prep to pass Culinary Excellence at Scale Execute Michelin-level menus in a fast-casual setting Follow strict specs for taste, portion, and plating Kitchen Ownership Lead ordering, stock control, prep schedules, rotas, and waste management Conduct weekly stock checks and uphold daily cleanliness standards Safety & Compliance Ensure 5-star hygiene and full EH, allergen, and HACCP compliance Embed a safety-first culture across the team Team Leadership Recruit, train, and motivate a high-performing kitchen team Foster a calm, focused, high-energy environment under pressure Menu Development Collaborate with Michelin chefs on seasonal menus Train your team on rollouts with no compromise on spec Guest Experience Own the food experience at one of London’s busiest live venues Deliver food that’s hot, fresh, and memorable — every time What You’ll Bring 5+ years as a professional chef in street food, mobile catering, or high-volume environments Precision under pressure, with strong plating, timing, and consistency skills In-depth understanding of HACCP, allergens, and mobile kitchen compliance Experience with premium ingredients and scalable food concepts Ability to follow and enforce spec sheets and plating guides Strong communicator and hands-on leader with a team-first mindset Flexibility to work evenings/weekends and travel for multi-day events Level 2 Food Safety Certificate Why This Role? This isn’t just a Head Chef job – it’s your own kitchen and team in one of London’s most iconic venues. You’ll work alongside top culinary talent, deliver Michelin-level food in a kiosk setting, and help set new standards for high-impact, high-volume dining. If you’re passionate about quality, speed, and leadership – we want to hear from you.
Job overview To provide a consistent professional approach to all customers through the highest standards of product and service. To actively contribute to meeting and exceeding sales targets and profit margins. Main responsibility as customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs. To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. A restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience. This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities Costs and efficiency: To minimise wastage at all opportunities Time and manpower are appropriately allocated to planned work routines optimising efficiency and productivity To actively promote an energy efficient culture throughout the department All departmental resources are monitored and controlled in line with departmental objectives Customer relations: To liaise positively with the guest ensuring all their needs and requirements are met To ensure product knowledge on Hotel products and services is up-to-date at all times To respond in a pro-active manner to guest feedback for positive and negative comments To feedback to the sales teams in a constructive manner for service improvements To ensure personal and Team presentation is of the highest standards at all times to project a professional image to customers To support the Manager with a system of Quality Standards to ensure the Team is providing a consistent approach to customer service within the department Operational requirements Restaurant Supervisor Responsibilities: Screening, interviewing, hiring, and training restaurant staff. Managing restaurant staff's work schedules. Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations. Checking in on dining customers to enquire about food quality and service. Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked. Monitoring the restaurant’s cash flow and settling outstanding bills. Reviewing customer surveys to develop and implement ways to improve customer service. Resolving customer complaints in a professional manner. To prepare restaurant as required to the correct standard To ensure all equipment is correctly installed and in good working order To adhere to all Health and Safety Requirements as required by the Hotel To be responsible to the prompt and efficient delivery of refreshments and meals as required by the customer To ensure the cleanliness of the department is maintained through the allocation of the duties and cleaning rosters To be responsible for the set-up, running and clearing of an event as required. To serve at private dinner functions To adhere to the requirements of the Data Protection Act at all times Computerised and manual storage systems are maintained in line with the Hotel procedures To adhere to all the requirements under the Food Hygiene and Liquor Regulations To ensure all maintenance issues are reported according to the Hotel procedures To undertake tasks in other departments when required Team Requirements To allocate tasks within the shift to ensure all operational requirements are met To maintain regular and effective communication within the Team by attending daily briefing sessions and departmental meetings as required To identify training needs throughout the department communicating with the Manager to meet the training need To provide coaching and on-the-job training as identified, especially for new employees To create an environment which promotes employee morale and encourages the Team to have high levels of productivity To ensure all Hotel personnel policies and procedures, and employment law are observed at all times Performance Indicators Customer Feedback Complaints and Compliments Completion of tasks on shift Team feedback 1:1 with Manager We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels: