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People Operations Manager, based at Cheltenham Racecourse, supporting Exeter/ Wincanton | Full-Time / Permanent £30000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are seeking a People Operations Manager, based at Cheltenham Racecourse, to support and drive the labour plan and HR service across Jockey Club Experiences Exeter and Wincanton Racecourses. About the role • You'll play a key role in ensuring the right people are in place, trained to a high standard and ready to deliver exceptional guest experiences., • This is a varied, hands-on role where you'll work closely with operational teams to support recruitment, performance and employee experience across multiple venues., • Support with rota planning, forecasting and labour cost control., • Assisting with payroll processes ensuring accuracy and deadlines are met., • This position is based at Cheltenham Racecourse, however regular travel to Exeter and Wincanton for live race days is essential. You will also be required to support race days at Cheltenham and other South West / Jockey Club locations as the business demands. Key Responsibilities Workforce Planning & Operations: • Plan and manage staffing levels to meet event and operational ...

Retail And Concessions Manager - Cheltenham | Full-Time / Permanent £35000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are seeking a passionate, driven Retail & Concessions Manager for Cheltenham Racecourse . The role will own the delivery of a diverse and effective, high volume retail food and beverage operation. A passion for detailed planning, marketing and execution of retail catering operations, with the necessary resourcing and controls in place to manage the Dept. budget and service quality targets. The specific remit of this role covers; - An estimated income of £12m through diverse food and beverage operations, predominantly focused on up to 16 racedays. - - Over 100 food, bars and beverage outlets across general admission areas Maintain key relationships and schedules with some of the leading street food vendors, local suppliers and key business influencers. Key Focus Areas • Provide first class retail, bar, third party concessions operations across our business., • Deliver business needs and performance expectations and standards, • Encourage and establishing a culture of innovation and consistency., • To champion HSE within the unit and lead by example, ensuring compliance with all regulations and statutory and legal requirements, including in respect of health and safety matters, • Managing business needs and performance expectations and standards, • Support with retail budgeting, reporting and financial performance., • Ensuring delivery of financial targets and Key Performance Indicators within areas of responsibility, • Setting quality and operational standards and upholding the same, • Establish excellent relationships with clients, contractors and other departments, • Management and development of relevant personnel, providing inspiration and leadership to deliver exceptional service, • Review performance and optimise sales and profitability to ensure delivery of departmental financial targets, as driven by a 'smart' approach to maximising the customer experience in terms of queue times, use and application of technology and the provision of enticing marketing offers, • Demonstrate full alignment with the Levy and Jockey Club vision and values by consistently doing the right things and celebrating successes, • Liaising with culinary and operational leads to implement continuous food product development and drive footfall, • Liaison with 3rd party suppliers and contractors to underpin effective service delivery and product quality, • Continually aware of the customer journey, pressure points and opportunities to observe, capture and act on client and customer feedback continually, • Review wastage with the culinary team and cellar team, look at opportunities to control, educate and reduce to support overall GP% targets Internal Person Specification • Min 3 years' experience in retail and beverage environment essential, • Experience in a multisite outlet, stadium or event catering environment essential, • Personal circumstances must allow working flexible hours to align with stadia activity, • Strong leadership qualities and excellent communicator, • Strong organisation skills and commercial awareness - sees beyond the obvious and is resourceful in seizing opportunities and solving problems, • Standards and quality driven hands on management style, • Effective team player, with a "can-do" attitude • Energetic and fast operator • Assertive, calm, works well under pressure, • Motivated by a passion for quality and great service delivery Key Direct Reports All Bar, food, concessionaire managers. Benefits: Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children) Aviva Digicare - Free annual healthcare check Exclusive Benefits & Wellbeing site (Perks at Work) Entertainment discounts - up to 55% off cinema tickets Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%) Travel discounts - Discounts with holiday companies such as TUI and Expedia Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards Meals on duty Vodaphone discounts Pension scheme and Life Assurance Employee Assistance Programme 23 days + BH's and additional day off for your birthday 2 days additional leave, following return from Maternity leave during first year back Competitive and supportive family benefits Day off for baby's first birthday Holiday purchase scheme On-going training & development and career pathways Professional subscriptions paid Financial wellbeing programme and preferred rates on salary finance products As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0704/74904003/52801314/SU #Levy UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKTJ

This role is crucial for ensuring exceptional experiences at global events, managing logistics, and leading a high-performing operations team. The ideal candidate will have extensive experience in event delivery, strong project management abilities, and expertise in vendor negotiations. The position

Hyve is recruiting an experienced Operations Director to lead Manifest Europe, an ambitious new B2B conference launching in Europe. You will oversee end-to-end operations, working with venue partners, suppliers and cross-functional teams to deliver a premium delegate and sponsor experience.

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Supporting the team to ensure smooth daily operations.

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Food & Beverage Operations Manager.

The Operations Manager oversees internal operations, improves business processes, supports commercial performance, and ensures the company has the systems, people and governance required to deliver exceptional service to clients. Operations Manager Full time (37. The Operations Manager is responsib

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