About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Job Opportunity: Events & Marketing Coordinator (Part-Time / Full-Time) Location: San Pietro London – Italian Restaurant, Kensington About San Pietro London San Pietro London is an authentic Italian restaurant in Kensington, specialising in fresh fish dishes, fine wines, and a warm, pet-friendly atmosphere. We pride ourselves on upholding Italian culinary traditions while constantly exploring creative new dishes and dining experiences. We are seeking a motivated and organised individual to join our team as an Events & Marketing Coordinator. Students or recent graduates are especially welcome to apply. Full training and guidance will be provided by our management team. Both part-time and full-time options are available. Key Responsibilities Assist in coordinating and organising private dining events, parties, and special occasions. Attend and support events to ensure smooth delivery and excellent guest experience. Support client communication under the guidance of the management team, ensuring a personalised service. Help plan, prepare, and manage weekly marketing campaigns through our booking operator, website, and social media channels. Coordinate photoshoots for dishes, events, and restaurant promotions. Assist with PR and marketing tasks. Contribute to the delivery of the restaurant’s business and marketing plans, including seasonal offers and campaigns. Maintain accurate event schedules and client records with supervision. Provide support in daily operations as directed, ensuring a smooth guest experience. Share creative ideas for promotions and events, with guidance from the management team. Requirements Motivated, organised, and willing to learn. Student or recent graduate preferred. Good communication skills. Enthusiasm for hospitality, events, and Italian cuisine. Positive attitude, team player, and proactive. Flexibility to work part-time or full-time, including evenings and weekends when needed. What We Offer Competitive salary based on experience and hours. Full training and guidance from an experienced management team. Opportunity to develop skills in marketing, events, photoshoots, PR, and hospitality. Flexible hours and a supportive, friendly working environment.
Job Description and Summary : To monitors and supervises aquatic activities, including overseeing swimmer safety, rescue operations and staying alert to changing water conditions To ensure that the Health Club brand is perceived by our trade partners and customers alike as the leading, highly desirable place. To always promote a positive perception of the company both internally and externally. Essential Qualification Requirement: We’re looking for safety-focused, skilled professionals to join our team. To be eligible, you must hold a valid RLSS UK Level 3 Award in Pool Lifeguarding. This is a mandatory requirement — candidates without this qualification will not be considered. Duties and responsibilities: Supervising swimming activities at the aquatic centre and making sure that safety procedures, guidelines and policies are followed. Warning of unsafe activities and enforcing water safety policies and pool regulations. Providing first aid in the event of injury, rescuing swimmers in danger or distress and administering Cardiopulmonary Resuscitation (CPR) or artificial respiration, if necessary. Assessing conditions for safety and coming up with an action plan for aquatics emergency. Inspecting pool equipment, facilities and water to make sure they are usable and safe. Supervising and assisting in cleaning equipment and facilities. Opening and closing the pool each day, depending on schedule and hours. Instructing or assisting classes in fundamentals of swimming Resolving scheduling conflicts to make sure the pool environment is safe. To ensure customer supplies and accessories are replenished as required. To ensure that Lost property is reported in line with Hotel’s Policy To ensure that maintenance issues are communicated to a Duty Manager on duty. To attend training and departmental meetings as requested. To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel To take care of all Hotel equipment required to carry out duties and to report defects immediately To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all Health & Safety hazards found in Guest Areas (corridors, staircases etc.) are reported immediately to a Duty Manager To ensure that all accidents are reported to a Duty Manager on duty. To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipment’s are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. Customer Relations: Demonstrate service attributes in accordance with industry expectations and company standards to include: Being attentive to guests Accurately and promptly fulfil guests’ requests Understand and anticipate guest needs Maintain a high level of knowledge which will enhance the guest’s experience Demonstrate a service attitude that exceeds expectations Take appropriate action to resolve guest complaints Key performance indicators: Attention to details Someone who is passionate about exceeding guest expectation Confident team player who can create and maintain a positive attitude with a CAN-DO mentality Team player Ability to work to strict timescales Comfortable to work in a high pressurised environment Ability to smile at all times This role requires an element of manual handling NPLQ qualification Benefits: Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend reward scheme 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Training fund assistance of NVQ’s Awards and Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally
Front of House Team Member at The Greyhound Kew Location: Kew, London Salary: Competitive, based on experience Part and Full time roles available About The Greyhound, Kew We're not just a pub; we're a beloved local institution in the heart of Kew, and we're embarking on an exciting new chapter. We're committed to creating a warm, welcoming space that blends traditional charm with a fresh, new energy. We're searching for a Front of House Team Member to join our team and help us write this next chapter. If you're passionate about great hospitality and love working in a community-focused environment, we want to hear from you. The Role As a Front of House Team Member, you'll be the friendly face of The Greyhound Kew. You'll be the person who creates a memorable first impression, whether you're greeting guests, taking orders, or serving drinks with a smile. Your positive energy and passion for hospitality will be key to making every visit special. We're looking for someone reliable, friendly, and enthusiastic about working in a busy pub where the community is at the heart of everything we do. What You'll Be Doing * Providing warm, attentive service to all our guests. * Supporting daily pub operations, from table service to helping at the bar. * Keeping the pub clean and looking its best. * Working closely with the rest of the team to ensure smooth, efficient service. * Being proactive and helping with events and promotions. * Representing The Greyhound Kew with professionalism and a positive attitude. We're Looking For Someone Who * Has previous experience in a customer-facing hospitality role (bar experience is a huge plus). * Has a genuine passion for hospitality and enjoys working with people. * Lives in or near Kew. * Is a strong communicator and a great team player. * Is reliable, flexible, and thrives in a fast-paced environment. * Is eager to learn and grow with us. Why Join Our Team? * You'll be part of an exciting pub transformation from the ground up. * We're a supportive team with approachable leadership. * There are opportunities to grow within the business. * We offer competitive pay and a great working atmosphere. If you're ready to bring your passion for people and pubs to The Greyhound Kew, we'd love to hear from you.
Important Notice for Applicants: This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities : To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times To answer all telephone calls in a polite and professional manner Table bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Bars, dining rooms and function rooms are prepared, maintained and cleared Assistance is given in the maintenance of food displays Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Dining areas are prepared according to the requirements of business Food is served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times
As an office manager you will oversees the smooth operation of an office environment, managing administrative procedures, coordinating staff, and ensuring a productive and safe workplace. They are responsible for a wide range of tasks, from managing office supplies and facilities to supervising staff and implementing office policies. Here's a more detailed breakdown of common office manager duties and responsibilities: General Office Administration: Organizing and coordinating office operations: This includes setting up and maintaining office procedures, streamlining administrative tasks, and ensuring efficient workflow. Managing office supplies and equipment: This involves ordering supplies, maintaining inventory, and ensuring all equipment is in good working order. Handling correspondence and communications: This includes managing phone calls, emails, and other forms of communication, both internally and externally. Managing office budgets and expenses: This involves tracking expenditures, preparing reports, and ensuring the office operates within budget. Maintaining office facilities: This includes overseeing the maintenance and upkeep of the office space and equipment, ensuring a safe and comfortable working environment. Implementing and maintaining office policies and procedures: This ensures consistency and clarity in how the office operates. Staff Management: Supervising and training staff: This includes delegating tasks, providing guidance, and evaluating staff performance. Assisting with onboarding new employees: This involves ensuring new hires have the necessary resources and support to be successful. Managing employee schedules and time off requests: This ensures adequate staffing and minimizes disruptions to workflow. Other Key Responsibilities: Organizing meetings and events: This includes scheduling, preparing materials, and coordinating logistics. Greeting visitors and providing customer support: This involves creating a positive first impression and ensuring visitors are well-attended to. Managing vendor relationships: This includes negotiating contracts, managing invoices, and ensuring timely payments. Ensuring compliance with health and safety regulations: This includes implementing and maintaining safety procedures, conducting risk assessments, and ensuring a safe working environment. Developing and implementing office procedures: This may involve creating new systems for record-keeping, communication, or other administrative tasks. Preparing reports and presentations: This involves compiling information, analyzing data, and presenting findings to senior management. Supporting HR and finance functions: This may include assisting with payroll, employee records, and other administrative tasks. Skills and Qualifications: Strong organizational and time management skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and other relevant software. Ability to multitask and prioritize effectively. Experience in staff supervision and training. Knowledge of office management procedures and best practices. Strong problem-solving and decision-making skills. Ability to work independently and as part of a team. Essential: You must have a degree in management or equivalent. You must have 3-5 years experience of management or administrative. you must enjoy the ability to negotiate in regard to frame agreements, sourcing contracts for the company business. You should have a dynamic and persuasive personality.
Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Duties and responsibilities Sales and Revenue: To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times Operational requirements: To answer all telephone calls and guest requests in a polite and professional manner Meeting rooms bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Function rooms are prepared, maintained and cleared Able to set up functions’ rooms Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Functions rooms are prepared according to the requirements of business Conference breaks are served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times Skills: Excellent customer service skills. Commercial awareness. Flexibility. Good interpersonal skills. Communication skills. Problem-solving skills. Organisational skills. Teamwork skills.
Are you a seasoned barista ready to lead with purpose? Join Petit Miracles in launching Miracle Brews, a mobile coffee cart with heart — the first of many bringing speciality coffee and social impact to London streets. About Us Miracle Brews isn’t just about amazing coffee — it’s about creating opportunity. We're a social enterprise supporting people with learning disabilities into meaningful employment. We believe in crafting moments of connection and pride, one espresso at a time. What You’ll Lead • Full daily operations of the cart, from setup to close, • Brewing excellence with high-spec gear (Fracino + Eureka Atom), • Hands-on training and mentoring of 1–2 supported team members, • A calm, safe, and uplifting working environment, • Inventory management and supplier coordination, • Compliance with health and safety standards, • Collaboration on branding, events, and future cart expansion What You’ll Bring • Expert-level coffee skills: dial-in, pour-over, latte art — you name it, • Warmth, empathy, and a belief in inclusive hiring, • Leadership that’s equal parts confident and kind, • Methodical organisation and a sharp eye for workflow, • Flexibility and adaptability — no two days are the same Bonus if you have: • Food hygiene training (or willingness to be supported through it), • Experience with mobile setups or small businesses, • A basic grasp of coffee cart power systems Our Promise You’ll be more than a manager — you’ll be a mentor, a teammate, and a cornerstone of something truly special. We’re building more than a business: we’re building futures. This role isn’t just about pulling shots. It’s about showing up for your team, growing a supportive culture, and believing in what’s possible.
Job overview To provide a consistent professional approach to all customers through the highest standards of product and service. To actively contribute to meeting and exceeding sales targets and profit margins. Main responsibility as customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs. To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. A restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience. This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities Costs and efficiency: To minimise wastage at all opportunities Time and manpower are appropriately allocated to planned work routines optimising efficiency and productivity To actively promote an energy efficient culture throughout the department All departmental resources are monitored and controlled in line with departmental objectives Customer relations: To liaise positively with the guest ensuring all their needs and requirements are met To ensure product knowledge on Hotel products and services is up-to-date at all times To respond in a pro-active manner to guest feedback for positive and negative comments To feedback to the sales teams in a constructive manner for service improvements To ensure personal and Team presentation is of the highest standards at all times to project a professional image to customers To support the Manager with a system of Quality Standards to ensure the Team is providing a consistent approach to customer service within the department Operational requirements Restaurant Supervisor Responsibilities: Screening, interviewing, hiring, and training restaurant staff. Managing restaurant staff's work schedules. Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations. Checking in on dining customers to enquire about food quality and service. Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked. Monitoring the restaurant’s cash flow and settling outstanding bills. Reviewing customer surveys to develop and implement ways to improve customer service. Resolving customer complaints in a professional manner. To prepare restaurant as required to the correct standard To ensure all equipment is correctly installed and in good working order To adhere to all Health and Safety Requirements as required by the Hotel To be responsible to the prompt and efficient delivery of refreshments and meals as required by the customer To ensure the cleanliness of the department is maintained through the allocation of the duties and cleaning rosters To be responsible for the set-up, running and clearing of an event as required. To serve at private dinner functions To adhere to the requirements of the Data Protection Act at all times Computerised and manual storage systems are maintained in line with the Hotel procedures To adhere to all the requirements under the Food Hygiene and Liquor Regulations To ensure all maintenance issues are reported according to the Hotel procedures To undertake tasks in other departments when required Team Requirements To allocate tasks within the shift to ensure all operational requirements are met To maintain regular and effective communication within the Team by attending daily briefing sessions and departmental meetings as required To identify training needs throughout the department communicating with the Manager to meet the training need To provide coaching and on-the-job training as identified, especially for new employees To create an environment which promotes employee morale and encourages the Team to have high levels of productivity To ensure all Hotel personnel policies and procedures, and employment law are observed at all times Performance Indicators Customer Feedback Complaints and Compliments Completion of tasks on shift Team feedback 1:1 with Manager We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels:
JOB Overview We are seeking an experienced Sales Account Manager to oversee sales activities and develop long-term relationships with landlords and clients based in the UK, with a focus on Chinese-speaking prospective clients. The ideal candidate will play a key role in managing client accounts, maintaining customer satisfaction, and driving new business opportunities. Key Responsibilities • Manage and nurture relationships with existing landlords and clients in the UK housing market, especially Chinese-speaking clients., • Develop and implement sales strategies to grow revenue and expand our client base, • Identify and pursue new business opportunities, especially Chinese-speaking ones. clients., • Serve as the main point of contact for key clients, providing tailored service and timely solutions, • Coordinate with internal teams (e.g., lettings, marketing, operations) to meet client needs, • Attend property viewings, meetings, and events as required to support client engagement, • Maintain accurate records of sales activity and client communications using CRM tools, • Provide regular sales reports and performance feedback to management, • Support marketing campaigns. Skills Required • Strong communication and interpersonal skills, with the ability to build trust with clients., • Excellent negotiation, persuasion, and problem-solving abilities, • Ability to work independently and manage multiple accounts simultaneously, • Target-driven with a proactive approach to generating leads and closing deals, • Proficiency in CRM software and Microsoft Office Suite Experience Requirements • Minimum 5 years of experience in property services, • Experience working with Chinese clients, preferably in the UK property, • Proven record of meeting or exceeding sales targets, • Familiarity with the UK housing market is highly desirable Education Requirements • Bachelor’s degree or above in Business, Marketing, Real Estate, or related fields, • Language requirement: Fluency in Mandarin (spoken and written); proficiency in English is essential. Cantonese is a plus but not required.
The Lavery is home to a restaurant, café and elegant events spaces located on South Kensington’s Cromwell Place. The building takes its name and inspiration from its history as the former home and studio of Sir John Lavery (1856–1941), the renowned Anglo-Irish painter. Housed within a collection of Grade II-listed townhouses, the building housing The Lavery has been meticulously restored to its former grandeur. The kitchen is led by Yohei Furuhashi. Yohei’s menu highlights Mediterranean seasonality while incorporating influences and ingredients from the British Isles. What We’re Looking For: We are looking for a Kitchen Porter to join our busy kitchen team. You will play a vital role in maintaining the cleanliness and efficiency of the kitchen by supporting chefs and ensuring hygiene standards are always upheld. Key Responsibilities: -Wash and properly store all cooking utensils, dishes, cutlery, and kitchen equipment -Keep kitchen surfaces, floors, walls, and storage areas clean and sanitised -Assist with basic food prep as required (e.g. peeling, chopping) -Receive and store delivery of stock and produce, checking for quality and quantity -Take out waste and keep rubbish areas tidy and safe -Follow all health & safety and food hygiene standards -Support the wider kitchen team to ensure smooth kitchen operations Requirements: -Proof of Right to Work in the UK -Previous experience in a similar role is an advantage but not essential -Strong work ethic and willingness to pick up on learning -Ability to work in a fast-paced environment, often lifting heavy items and standing for long periods of time. -Good team player with excellent communication skills -Flexibility to work shifts, including evenings, weekends, and occasional holidays What You Will Get: -Health Shield: Employee Assistance Program: Our employee assistance program to support you, from counselling services to wellbeing resources, and cashback on medical. -Staff Discount: Enjoy the café and restaurant with a 50% discount on food for tables of up to four. (For larger groups, a 25% discount on food applies) -Staff food: Fresh daily cooked staff meals for the team -Brand new kitchen and equipment – recently refurbished kitchen. -Incredible facilities: Showers, changing rooms and bike storage and generous staff / break areas
We are a cake shop known for beautifully crafted cakes and a warm, welcoming atmosphere. We're looking for a passionate and personable Customer Service Assistant to be the face of our shop — someone who loves engaging with people, understands great service, and takes pride in helping customers find the perfect treat. This is a front-of-house position where you'll be the first point of contact for customers — in-store and over the phone. If you're enthusiastic, well-spoken, and love cakes, we’d love to meet you! Key Responsibilities: • Greet and assist customers with warmth, professionalism, and attention to detail, • Handle customer inquiries and take orders in person, online, and via phone, • Upsell and cross-sell products based on customer preferences, • Manage till operations and handle cash/card transactions accurately, • Coordinate with the kitchen team to ensure timely order preparation and delivery, • Assist in maintaining the cleanliness and visual presentation of the front area, • Package cakes with care and attention, • Help manage order tracking and customer follow-ups when needed, • Support occasional in-store promotions and seasonal events Training & Growth: Full training will be provided – including cake handling, order systems, and even basics of cake writing and decoration if you're interested! Opportunities to grow your role in customer experience or cake presentation over time. Who We’re Looking For: • Friendly, approachable, and confident in engaging with customers, • Excellent communication skills in English (additional languages are a plus), • Detail-oriented and reliable under pressure, • Positive attitude and strong team spirit, • Willingness to learn and grow within a creative, fast-paced environment, • Previous experience in retail, hospitality, or customer service is an advantage, • A natural sense of presentation and appreciation for cakes and aesthetics Note: We welcome all qualified applicants. Our shop thrives on personality, passion, and customer connection — if that sounds like you, we’d love to hear from you! Perks: • Staff discounts on cakes and treats, • Supportive, friendly working environment, • In-house training and development, • Be part of a creative, growing cake brand! How to Apply: Please send your CV and a short message introducing yourself and why you're a great fit for this role. We can't wait to meet you!
To manage the nursery and associated childcare provision within Once Upon a Time Day Nurseries policies and procedures, Local Authority Policies and procedures and all relevant legislation. To create a safe, warm and stimulating environment for all those who use Once Upon a Time services. To work as part of a team to assist in providing a safe, secure and stimulating environment for children. To work collaboratively with colleagues, parents, carers and other multi professionals. To be committed to ensuring safeguarding and creating an inclusive environment. Main Responsibilities: Children’s care, learning and play Support practitioners in meeting the needs of the individual children and families, ensuring children’s basic needs are always met, including good hygiene routines, nappies, meals encouraging good nutrition, planning and assessment etc To assist the staff team in setting up a safe and stimulating environment for children, ensuring a child centred environment providing a play-based approach to children’s learning Promote positive attitudes and behaviour at all times by providing a non-discriminatory environment which values and respects each child and family, ensuring an inclusive and safe environment having regard for SEN and safeguarding procedures and legislation Encourage parental involvement within the nursery, including parents consultations, events, and using parents as partners in their child’s learning and liaising with parents daily Health and safety: To be responsible for reporting accidents or health and safety issues and be conscientious of risks that may arise which may cause harm to children To implement and ensure health and safety guidelines and checks and adhere Once Upon a Time’s policies and procedures, including but not limited to on-going cleaning and sterilising duties within the setting, to reduce the spread of infection Staff: Effectively leading and supporting all nursery staff, students and voluntary workers. Ensuring a good level of supervision and support with their daily duties, identifying training and development needs, through individual supervisions, appraisals, observations etc. This may also include disciplinary meetings To lead/ organise staff, room and planning meetings (these will be out of nursery hours) To support the settings appointed persons in their role and taking on that role in their absence such as SENCO, Behaviour management coordinator To take part in recruitment and to support a team of staff to meet statutory ratio’s an contingency staffing where appropriate, and support a staff team in the appropriate skills, qualifications, experiences and qualities, ensuring the nursery is staffed to the required levels at all times General: To be responsible for the day to day running of the nursery To implement all of Once Upon a Time’s policies and procedures in all aspects of the nursery and other childcare services, and to review and develop them on an annual basis in line with relevant current legislation To ensure Welfare Requirements of the setting are maintained at all times and ensuring acceptable standards of practice that meets Ofsted criteria including Health and Safety and safeguarding, within the nursery environment General administrative duties associated with the running of the setting such as maintaining records on the children and their families, inventories, personal records, producing reports, writing letters, ordering supplies etc. To work collaboratively with colleagues to help support the development of the children within your care, guiding and sharing good practice, making sure that the nursery has a strong, reliable and consistent team Organising nursery events such as parents’ evenings, fete, annual trips, festivals and special events, that involve parents and carers (these may be out of nursery hours) To ensure the implementation of the EYFS curriculum for all children aged 0-5 years, and monitor how it is delivered To develop the setting by involving yourself and staff team in projects and programmes some of which will be initiated by the Local Authority To work collaboratively with outside agencies, to maintain effective relationships, providing services to the nursery, children and families, liaising with the Local Authority, Ofsted and other multi-agency professionals associated with the nursery and adhering LA policies and procedures and guidance To maintain an effective parent liaison system in order to work in partnership with parents/carers To oversee the efficient upkeep of the nursery, ensuring regular checks and maintenance of equipment, furniture and fittings Assisting in the collection, recording and banking of fees together with managing a budget and petty cash To monitor occupancy, reviewing numbers of children attending and following up enquiries promptly to ensure maximum capacity levels are maintained at all times. Assisting with the marketing, fundraising and advertising of the nursery to ensure the nursery runs to its full capacity and remains profitable You may be required to cover at another Once Upon a Time setting You may be required to work extra hours due to staff shortages, this will be repaid back using time-in-lieu at a time which is suitable to the nursery Qualifications: Proven experience in a nursery or childcare setting is essential. Excellent leadership skills with the ability to motivate and manage a team effectively. Proficient communication skills in English, both verbal and written. Experience working with children in various age groups is highly desirable. A level 3 or above qualification in Ealy Years Ability to drive initiatives that improve nursery operations and foster a positive learning environment. Join our team as a Nursery Manager and contribute to shaping the future of young minds in a supportive and enriching atmosphere.
At Cocotte we are known for our rotisserie style chicken and delicious menu of farm-to- table dishes. We pride ourselves on delivering an exceptional dining experience to our guests and are looking for a talented Head Chef to lead our culinary team. Job Description: We are seeking a creative and experienced Head Chef to oversee all kitchen operations and lead our team in delivering high-quality, beautifully presented dishes. The ideal candidate will have a passion for culinary excellence, a keen eye for detail, and strong leadership skills. Location: We are looking for two Head Chefs for our branches in Shoreditch and Notting Hill. Key Responsibilities: Oversee daily kitchen operations, ensuring smooth and efficient service. Lead, mentor, and manage kitchen staff, including hiring, training, and performance evaluations. Ensure all dishes are prepared to the highest standards of quality, taste, and presentation. Maintain inventory and manage food costs, ensuring optimal profitability. Ensure compliance with health and safety regulations and maintain a clean and organized kitchen environment. Collaborate with the management team to develop seasonal menus and special event offerings. Stay updated on culinary trends and incorporate them into our menu offerings. Qualifications: Proven experience as a Head Chef in a high-volume, upscale restaurant. Strong leadership and team management skills. Excellent knowledge of kitchen operations and procedures. Creativity and passion for culinary arts. Strong organizational and time management skills. Ability to work under pressure in a fast-paced environment. Excellent communication and interpersonal skills. What We Offer: Competitive salary and performance-based bonuses. Opportunities for professional growth and development. A dynamic and supportive work environment. The chance to work in a celebrated and innovative culinary setting.
About Us AD Cargo is a dynamic and fast-growing freight forwarding startup based in London. We specialize in providing reliable and efficient global logistics solutions across air, sea, and road freight. As a newly launched business, we’re on an exciting growth journey — and we’re looking for go-getters to join us at ground level. The Opportunity We are seeking an ambitious and self-driven Business Development Executive to generate new business and build client relationships locally within London. This is a commission-only role with unlimited earning potential and fixed pay opportunities for the right candidate once you've added 5-6 accounts to your client portfolio. If you're hungry for success, eager to learn, and ready to hustle, we want to hear from you — even if you’re a fresher. Full training and ongoing support will be provided. Key Responsibilities 🔹 Identify and approach local businesses to generate new freight forwarding leads 🔹 Build and maintain strong client relationships 🔹 Understand client logistics requirements and propose tailored freight solutions 🔹 Collaborate with the operations team to ensure smooth onboarding and service delivery 🔹 Meet monthly lead-generation and revenue targets 🔹 Represent AD Cargo Hub professionally in meetings and local networking events What We’re Looking For ✔️ Strong communication and persuasion skills ✔️ A proactive, aggressive, and self-motivated attitude ✔️ Willingness to learn the logistics and freight forwarding industry ✔️ Ability to work independently and manage your time effectively ✔️ Based in London and comfortable with field-based/local sales ✔️ Previous experience in B2B sales or logistics is a plus, but not essential What We Offer 💰 100% commission-based role – the more you bring in, the more you earn 📈 Opportunity to grow with a new business and take on larger roles as the company expands 📚 Full training and mentorship provided 🌍 Exposure to the exciting world of global logistics and freight forwarding Ready to build a career from the ground up with real rewards? Join AD Cargo and be a driving force behind our growth. 📩 To apply, send us a message and we can have a chat.