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Location: Twickenham, London. Hybrid. 3 days office-based, 2 days WFH The opportunity Take a leading role in the next phase of growth for the Digital Accountancy Show (DAS) portfolio. Digital Accountancy Show (DAS) is one of the UK's fastest-growing B2B technology events, bringing together senior decision-makers from accounting firms investing in technology, AI, automation and practice growth. Alongside DAS, Digital Finance Show (DFS) connects senior finance leaders with the technology and solutions transforming the modern finance function. With two established UK events, the successful launch of Digital Accountancy Show USA, and plans to expand into additional international markets, this is a unique opportunity to take ownership of the commercial strategy for a rapidly growing global event portfolio. We're looking for a senior, hands‑on commercial leader who combines strategic thinking with exceptional sales ability. This player‑manager role will lead an established sales team while personally managing strategic accounts, driving exhibitor growth, and developing long‑term commercial partnerships across the portfolio. As Head of Sales, you will: • Own the commercial strategy and revenue delivery across the DAS Portfolio, including Digital Accountancy Show UK, Digital Finance Show UK and Digital Accountancy Show USA., • Lead, coach and develop a high‑performing sales team using a consultative, data‑driven approach., • Drive exhibitor acquisition, retention and sponsorship growth while developing long‑term strategic partnerships., • Personally manage key strategic accounts and secure high‑value commercial opportunities., • Work closely with the Portfolio Director and wider leadership team to identify new market opportunities and support the continued international growth of the portfolio., • Act as a visible ambassador for the DAS Portfolio, building relationships with senior decision‑makers, technology providers, industry bodies and strategic partners across the UK and internationally. To be successful, you should have: • 5–10+ years' experience in B2B sales management, ideally within exhibitions, media or technology‑focused events., • Proven experience leading successful sales teams while maintaining your own personal sales target., • A track record of consistently exceeding revenue targets across exhibition sales, sponsorship and commercial partnerships., • Strong new business development and key account management experience, with confidence selling to C‑level executives and senior decision‑makers., • Excellent commercial judgement with the ability to translate business objectives into clear sales strategies., • Outstanding communication, presentation and negotiation skills., • A data‑driven approach to forecasting, pipeline management and territory planning., • Experience using CRM systems to manage opportunities and performance., • Willingness to travel within the UK and internationally., • A genuine interest in business technology, AI, automation and the evolving accounting and finance sectors. Key responsibilities: • Own revenue delivery across exhibition space, sponsorship, digital products and additional commercial opportunities., • Develop and execute sales strategies, pricing plans and rebooking campaigns to maximise portfolio growth., • Personally prospect, pitch and negotiate with high‑value strategic accounts and enterprise‑level technology providers., • Build long‑term relationships with exhibitors, sponsors, associations and strategic partners., • Attend industry events, competitor exhibitions and client meetings to identify new commercial opportunities and market trends., • Lead, coach and motivate the sales team through regular performance management, mentoring and ongoing development.Analyse market trends, competitive activity and exhibitor feedback to identify new sectors, technologies and revenue opportunities., • Work collaboratively with Marketing, Operations and the wider event team to maximise commercial performance and exhibitor success., • Maintain accurate forecasting, pipeline management and CRM discipline across the sales team., • Contribute to the long‑term commercial growth and international expansion of the DAS Portfolio. Success in this role: Success will be measured through: • Consistently exceeding revenue targets across the DAS Portfolio., • Strong exhibitor retention and year‑on‑year commercial growth., • Growth in sponsorship, content partnerships and additional revenue streams., • A motivated, high‑performing sales team consistently achieving and exceeding KPIs., • Successful acquisition of new strategic exhibitors and industry‑leading technology brands., • Long‑term partnerships that result in multi‑event and multi‑year investment., • Expansion into new technology sectors and international markets, strengthening the position of the DAS Portfolio as a leading global events brand. About us: Easyfairs organises and hosts events, bringing communities together to visit the future. We currently organise 110 market‑leading event titles in 16 countries (Algeria, Austria, Belgium, Denmark, Finland, France, Germany, Italy, Norway, the Netherlands, Portugal, Spain, Sweden, Switzerland, the United Kingdom and the United States) and manage eight event venues in Belgium, the Netherlands and Sweden (Antwerp, Ghent, Mechelen‑Brussels North, Namur, Gorinchem, Hardenberg, Malmö and Stockholm). We are passionate about “easifying” the life of our customers and increasing the return on investment and return on time for professional communities through our all‑in formulas, advanced technology and customer‑centric approach. Our digital features and initiatives provide these communities with excellent opportunities to network effectively and do business throughout the year. The Easyfairs Group employs over 950 highly committed talents. Our commitment to excellence has been recognised several times. We were named Belgium’s “Entrepreneur of the Year®” in 2018 and Deloitte has named us a “Best Managed Company” seven years running (2019-25). The company is ranked 11th in the list of the world’s leading exhibition companies. We are also proud of being on the "Sunday Times Best Place to Work" list in 2025 & 2026! Birthday Day off Flexible working as well as hybrid working Enhanced family pay (maternity & paternity) Cycle to work scheme Interest free travel loans Free online academy to focus on professional development and upskilling Specialist external performance coach services available to all employees Employee assistance programme Pension as well as offering salary sacrifice Fully stocked beer & wine fridge in the office Regular company socials organised throughout the year We understand that applicants can be put off applying for a job if they feel they don't fit all of the requirements. If you're excited about working for us and have most of the skills/ experience we're looking for, Here at Easyfairs, we are passionate about the power of fostering a diverse, equitable and inclusive environment for our team to thrive in. We are proud to be an Equal Opportunity Employer. #J-18808-Ljbffr

REPORTINGTO:VP, Technology UK&I and dotted line reporting to Head of Products, Partnerships & Innovation LOCATION:Heathrow SHIFTPATTERN:40 hoursper week. Monday to Friday (Hybrid- 3 days in the office/ 2 days remote) SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department . We're here to help! The Senior Manager- UKI Applications is responsible for leading the operational management, governance, continual improvement and strategic development of the organisation's portfolio of enterprise operational applications across the UK & Ireland. The role ensures that enterprise technology applications remain secure, reliable, scalable and aligned with operational and business requirements throughout their lifecycle, delivering effective technology capabilities that enable frontline operations and support functions. Working in partnership with business leaders, technology teams, suppliers and external partners, the role provides leadership across UK&I application services, ensuring systems are effectively governed, continuously improved and capable of supporting the organisation's evolving operational needs. The role also provides UK&I application expertise throughout the evaluation, design, implementation, transition and optimisation of technology solutions, ensuring new and enhanced capabilities are operationally supportable, scalable and aligned with business objectives. As the leader of the UK&I Applications function, the role is accountable for developing a high-performing team, establishing operational standards and ensuring UK&I applications consistently deliver value to the organisation. • UK&I Application Leadership, • Operational Service Ownership, • Business Partnership & Technology Enablement, • UK&I Application Governance, • Continuous Improvement & Service Optimisation, • Supplier & Vendor Management, • People Leadership, • Lead the UK&I Applications function, providing strategic and operational leadership for the organisation's portfolio of operational applications., • Establish the vision, operating model and standards for the UK&I Applications function, ensuring services remain aligned with business priorities and Technology objectives., • Develop and maintain the UK&I application portfolio, ensuring applications remain effective, scalable, supportable and fit for purpose., • Provide leadership across the application lifecycle, ensuring operational readiness, resilience and continual improvement are embedded into all services., • Champion best practice in UK&I application management, service delivery and operational excellence., • Own the operational performance, administration, configuration, support and continual improvement of UK&I applications within the function's portfolio., • Ensure UK&I applications achieve agreed service levels, operational performance, availability and user satisfaction., • Establish and maintain effective operational processes covering application support, change management, release management, configuration management and service transition., • Ensure UK&I applications remain resilient, maintainable and capable of supporting business growth and operational change., • Lead the ongoing review of application performance, identifying opportunities to improve service quality, operational efficiency and user experience., • Build trusted relationships across operational and support functions, acting as the primary Technology partner for operational applications., • Translate business challenges and operational requirements into practical, scalable technology solutions., • Provide UK&I application expertise throughout business initiatives, ensuring operational considerations are incorporated into solution design, implementation and transition activities., • Support contract mobilisation and demobilisation activities by ensuring UK&I applications are configured, deployed and supported to meet operational requirements., • Contribute to technology decision-making through practical operational insight, UK&I application expertise and knowledge of business processes., • Maintain an understanding of operational capabilities, emerging business requirements and technology opportunities to support continual improvement., • Establish and maintain governance, standards, processes and operating practices for UK&I applications within the function's portfolio., • Ensure UK&I applications are appropriately documented, configured and managed in accordance with Technology standards and organisational policies., • Promote consistency in system configuration, operational processes, documentation, testing and service transition., • Ensure UK&I applications support regulatory, contractual, security and compliance requirements., • Maintain oversight of application ownership, support models, operational dependencies and key business processes., • Drive continual improvement across UK&I applications, identifying opportunities to simplify processes, improve user experience and increase operational efficiency., • Develop and maintain structured processes for managing application enhancements, operational improvements and technology requests., • Promote effective adoption of UK&I applications through appropriate guidance, documentation, knowledge sharing and stakeholder engagement., • Support the evaluation of new capabilities, enhancements and technologies, ensuring operational impact, supportability and long-term sustainability are fully considered., • Encourage the effective use of automation, low-code technologies and system capabilities to reduce manual effort and improve operational performance., • Develop effective relationships with software suppliers, implementation partners and service providers., • Monitor supplier performance against agreed service levels and contractual commitments., • Support commercial discussions relating to UK&I applications, including licensing, renewals, service improvements and future capability development., • Ensure suppliers contribute effectively to operational performance and continual improvement., • Lead, develop and inspire the UK&I Applications team, creating a collaborative, high-performing and customer-focused culture., • Define clear roles, responsibilities and development pathways across the function., • Build organisational capability in UK&I application management, business analysis, systems administration and operational support., • Promote knowledge sharing, continuous learning and professional development across the team., • Ensure appropriate resourcing, prioritisation and workload management to support business objectives., • Significant leadership experience within Technology, UK&I Applications, Business Systems or Operational Systems., • Experience managing enterprise-scale business applications supporting operational environments., • Strong understanding of UK&I application lifecycle management, operational support and continual improvement., • Experience leading multidisciplinary technology teams., • Excellent stakeholder engagement and influencing skills across operational and executive audiences., • Experience managing third-party software suppliers and technology partners., • Strong understanding of service management principles and operational governance., • Experience delivering technology-enabled business improvements., • Strong commercial awareness with the ability to balance operational requirements, business priorities and technology capability., • Excellent communication, leadership and decision-making skills., • Experience within Facilities Management, Aviation or operational service industries., • Experience with workforce management, enterprise asset management, CAFM, CMMS or similar enterprise operational platforms., • Knowledge of Microsoft Power Platform and automation technologies., • Experience supporting enterprise technology implementations and operational transitions., • Understanding of system integrations, APIs and enterprise data flows., • Familiarity with ITIL or equivalent service management frameworks., • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home, • Mental Health support and Life Event Counseling, • Get Fit Programme, • Financial and legal support, • Cycle to work scheme, • Access Perks at Work, our innovative employee app where you can find:, • Perks: discounts, gift cards, cashback, and exclusive offers, • Life: Search for resources and tools on topics ranging from family and life to health, money and work, • Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. #J-18808-Ljbffr

LOCATION: Heathrow Airport SHIFT PATTERN: 4 on 4 off shift pattern, earlies and lates 40 hours per week. CONTRACT: Permanent SALARY: Competitive Responsible for the overall performance as part of the Senior LeadershipTeam to lead and drive change throughout their terminal and across the service for passenger enhancement.Toinspiretheirteamtoachievethehigheststandardsinpassengercare whilst ensuing collaboration with airlines and stakeholders. The role will require working closely with the Terminal Operations Managers from the other terminals to ensure close collaboration – avoiding silo working. To drive consistency and quality, with a continuous improvementmind-setwith theability to cover any terminal,whererequired.Tobearolemodelfortheteam,anambassadorforthecompany,livingtheABM values ofRespect, Integrity, Collaboration, Innovation, Excellence and Trust. • The Terminal Operations Manager willbe responsible forleading all Passengers Requiring Support (PRM) activitiesinoneterminal.TheywillfullyunderstandtherequirementsoftheserviceandwillrespondtoHAL directly for any ad hoc requests and will ensure staffing levels and standards aremaintained., • Ensurethatwearecompliantwithallelementsofrelevant legislationandensurecompliancewithECAC., • Fosteracultureofacontinuousimprovementmethodologyacrosstheterminalandsharingbestpractice acrossthecontract – to beable toidentifytrends andaction feedbackfrom stakeholders and passengersalike., • Leadanddeveloptheirteamtoensureamotivatedandsupportedworkforce., • Tolead,developandempowertheirServiceDeliveryManagerstoensurethehighestlevelsofperformanceareachieve, • Theywill setobjectivesand manage the team asappropriate.In addition, they will support the industrial and employee relations team and agenda asappropriate., • To be proactive in communicatingwiththe airport stakeholders in a constructive and collaborative way any identifiedriskstotheoperationandhowtheyarebeingmitigated.Toalsoensurethattherearelessonsleant and wash-up sessions are held asappropriate., • Driveprovisionofgovernance informationona daily,weeklyandmonthlybasistodemonstrateteam’sperformanceandbuildactionplanstorespondtoperformanceissues anddriveserviceenhancements. Responsible for operational stakeholder relationships., • Responsibleformanagementoflocalbudgetandwillholdteamaccountable., • WillsupportHeadofTerminals/AccountDirectorasrequiredanddeputizeasappropriate., • Ensureasafeandsecureenvironmentforcolleaguesandcustomers,auditingprocessesregularlyandensuring‘fitforpurpose’operation., • Lead the effective management of employee relations cases, including investigations, performance concerns, and conduct issues, ensuringtimelyresolution and compliance with policy while driving improvements in attendance and consistently achieving organisational absence targets., • Ensuringcompliancewithcorporatetimescalesonallinvestigations., • Reportdirectly to theHeadofTerminalassistingwiththe managingandmonitoringofthecontract’sfinancialperformance., • Ensureworkiscarriedoutinaccordancewithsite/departmentproceduresandtrainingprovided, • SupportHSESupportManagertorecord,implement,communicateandreviewasafesystemofworktoall personnel prior to the commencement of work activity and ensure this is continuously monitored, • EnsurethattheHAL andABMsafetyimageisreflectedpositivelythroughownactionsandthoseoftheteam and agency workers, • Undertakemonthlysiteandserviceinspectionsandidentifyareasofnon-compliancewithHealth& Safetyand Quality Standards and take actions whererequiredon all PRM services, • Managethesafety&securityperformanceofallpersonnelandsub-contractorsandtakeappropriateactionfor any breaches, • YouwillberequiredtoworkcloselywiththeHAL andtheABMHealthandSafetyteamswhoareavailableto provide safety advice and support.Furthermore, you willbe requiredto ensure that safety initiatives are implemented within your areas of control., • TobeawareofpolicyandproceduresownedandchangedfromtimetotimebyABM, • TobeawareofpolicyandproceduresownedandchangedfromtimetotimebyHeathrowAirportLimited, • TopositivelyparticipateintheStaffWelfare&DevelopmentProgramme, • CarryoutanyotherreasonablerequestasrequiredbyHALorABM * Please note that obtaining an airside pass is an essential requirement of this role. As part of this process, the successful candidate will be required to complete a full five-year background check, including a criminal record check.* • Self-motivated,teamleaderandprovenleadershipskills, • Focusedonachievingresultsinprovingaqualityservice, • Flexibleapproachtoworkandabletoworkefficiently, • Abletoexcelwithinapressuredenvironmentensuringstandardsareadheredto., • Excellentcommunicationskillsatalllevels, • Proactiveandexcellentproblem-solvingability, • Dealingwithchangeinapro-activemanner, • Excellentmanagementskills, • Thinksafetyfirstmanagementapproachwithstrongmotivationalandteambuildingskills, • Aresilientandrobustapproachwithconfidencetotakeownershipforadiverseteam, • ProvenhistoryinPRSoperations,leadingasuccessfulteamandachievingcontractgoals, • FullDrivinglicense, • Experienceofmanagingchangeanddirectingteamsofpeopletoperformagainstspecifictargets, • Strongpeoplemanagementandcommunicationskills, • ProficientinMSword/excel/power-point,abilitytoconfidentlynavigateoperationalsystems,asrequired, • Educatedtodegreelevel, • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home, • Mental Health support and Life Event Counseling, • Get Fit Programme, • Financial and legal support, • Cycle to work scheme, • Access Perks at Work, our innovative employee app where you can find:, • Perks: discounts, gift cards, cashback, and exclusive offers, • Life: Search for resources and tools on topics ranging from family and life to health, money and work, • Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. #J-18808-Ljbffr

LOCATION: Heathrow Airport SHIFT PATTERN: 4 on 4 off shift pattern, earlies and lates 40 hours per week. CONTRACT: Permanent SALARY: Competitive Responsible for the overall performance as part of the Senior LeadershipTeam to lead and drive change throughout their terminal and across the service for passenger enhancement.Toinspiretheirteamtoachievethehigheststandardsinpassengercare whilst ensuing collaboration with airlines and stakeholders. The role will require working closely with the Terminal Operations Managers from the other terminals to ensure close collaboration – avoiding silo working. To drive consistency and quality, with a continuous improvementmind-setwith theability to cover any terminal,whererequired.Tobearolemodelfortheteam,anambassadorforthecompany,livingtheABM values ofRespect, Integrity, Collaboration, Innovation, Excellence and Trust. • The Terminal Operations Manager willbe responsible forleading all Passengers Requiring Support (PRM) activitiesinoneterminal.TheywillfullyunderstandtherequirementsoftheserviceandwillrespondtoHAL directly for any ad hoc requests and will ensure staffing levels and standards aremaintained., • Ensurethatwearecompliantwithallelementsofrelevant legislationandensurecompliancewithECAC., • Fosteracultureofacontinuousimprovementmethodologyacrosstheterminalandsharingbestpractice acrossthecontract – to beable toidentifytrends andaction feedbackfrom stakeholders and passengersalike., • Leadanddeveloptheirteamtoensureamotivatedandsupportedworkforce., • Tolead,developandempowertheirServiceDeliveryManagerstoensurethehighestlevelsofperformanceareachieve, • Theywill setobjectivesand manage the team asappropriate.In addition, they will support the industrial and employee relations team and agenda asappropriate., • To be proactive in communicatingwiththe airport stakeholders in a constructive and collaborative way any identifiedriskstotheoperationandhowtheyarebeingmitigated.Toalsoensurethattherearelessonsleant and wash-up sessions are held asappropriate., • Driveprovisionofgovernance informationona daily,weeklyandmonthlybasistodemonstrateteam’sperformanceandbuildactionplanstorespondtoperformanceissues anddriveserviceenhancements. Responsible for operational stakeholder relationships., • Responsibleformanagementoflocalbudgetandwillholdteamaccountable., • WillsupportHeadofTerminals/AccountDirectorasrequiredanddeputizeasappropriate., • Ensureasafeandsecureenvironmentforcolleaguesandcustomers,auditingprocessesregularlyandensuring‘fitforpurpose’operation., • Lead the effective management of employee relations cases, including investigations, performance concerns, and conduct issues, ensuringtimelyresolution and compliance with policy while driving improvements in attendance and consistently achieving organisational absence targets., • Ensuringcompliancewithcorporatetimescalesonallinvestigations., • Reportdirectly to theHeadofTerminalassistingwiththe managingandmonitoringofthecontract’sfinancialperformance., • Ensureworkiscarriedoutinaccordancewithsite/departmentproceduresandtrainingprovided, • SupportHSESupportManagertorecord,implement,communicateandreviewasafesystemofworktoall personnel prior to the commencement of work activity and ensure this is continuously monitored, • EnsurethattheHAL andABMsafetyimageisreflectedpositivelythroughownactionsandthoseoftheteam and agency workers, • Undertakemonthlysiteandserviceinspectionsandidentifyareasofnon-compliancewithHealth& Safetyand Quality Standards and take actions whererequiredon all PRM services, • Managethesafety&securityperformanceofallpersonnelandsub-contractorsandtakeappropriateactionfor any breaches, • YouwillberequiredtoworkcloselywiththeHAL andtheABMHealthandSafetyteamswhoareavailableto provide safety advice and support.Furthermore, you willbe requiredto ensure that safety initiatives are implemented within your areas of control., • TobeawareofpolicyandproceduresownedandchangedfromtimetotimebyABM, • TobeawareofpolicyandproceduresownedandchangedfromtimetotimebyHeathrowAirportLimited, • TopositivelyparticipateintheStaffWelfare&DevelopmentProgramme, • CarryoutanyotherreasonablerequestasrequiredbyHALorABM * Please note that obtaining an airside pass is an essential requirement of this role. As part of this process, the successful candidate will be required to complete a full five-year background check, including a criminal record check.* • Self-motivated,teamleaderandprovenleadershipskills, • Focusedonachievingresultsinprovingaqualityservice, • Flexibleapproachtoworkandabletoworkefficiently, • Abletoexcelwithinapressuredenvironmentensuringstandardsareadheredto., • Excellentcommunicationskillsatalllevels, • Proactiveandexcellentproblem-solvingability, • Dealingwithchangeinapro-activemanner, • Excellentmanagementskills, • Thinksafetyfirstmanagementapproachwithstrongmotivationalandteambuildingskills, • Aresilientandrobustapproachwithconfidencetotakeownershipforadiverseteam, • ProvenhistoryinPRSoperations,leadingasuccessfulteamandachievingcontractgoals, • FullDrivinglicense, • Experienceofmanagingchangeanddirectingteamsofpeopletoperformagainstspecifictargets, • Strongpeoplemanagementandcommunicationskills, • ProficientinMSword/excel/power-point,abilitytoconfidentlynavigateoperationalsystems,asrequired, • Educatedtodegreelevel, • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home, • Mental Health support and Life Event Counseling, • Get Fit Programme, • Financial and legal support, • Cycle to work scheme, • Access Perks at Work, our innovative employee app where you can find:, • Perks: discounts, gift cards, cashback, and exclusive offers, • Life: Search for resources and tools on topics ranging from family and life to health, money and work, • Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. #J-18808-Ljbffr

REPORTINGTO:VP, Technology UK&I and dotted line reporting to Head of Products, Partnerships & Innovation LOCATION:Heathrow SHIFTPATTERN:40 hoursper week. Monday to Friday (Hybrid- 3 days in the office/ 2 days remote) SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department . We're here to help! The Senior Manager- UKI Applications is responsible for leading the operational management, governance, continual improvement and strategic development of the organisation's portfolio of enterprise operational applications across the UK & Ireland. The role ensures that enterprise technology applications remain secure, reliable, scalable and aligned with operational and business requirements throughout their lifecycle, delivering effective technology capabilities that enable frontline operations and support functions. Working in partnership with business leaders, technology teams, suppliers and external partners, the role provides leadership across UK&I application services, ensuring systems are effectively governed, continuously improved and capable of supporting the organisation's evolving operational needs. The role also provides UK&I application expertise throughout the evaluation, design, implementation, transition and optimisation of technology solutions, ensuring new and enhanced capabilities are operationally supportable, scalable and aligned with business objectives. As the leader of the UK&I Applications function, the role is accountable for developing a high-performing team, establishing operational standards and ensuring UK&I applications consistently deliver value to the organisation. • UK&I Application Leadership, • Operational Service Ownership, • Business Partnership & Technology Enablement, • UK&I Application Governance, • Continuous Improvement & Service Optimisation, • Supplier & Vendor Management, • People Leadership, • Lead the UK&I Applications function, providing strategic and operational leadership for the organisation's portfolio of operational applications., • Establish the vision, operating model and standards for the UK&I Applications function, ensuring services remain aligned with business priorities and Technology objectives., • Develop and maintain the UK&I application portfolio, ensuring applications remain effective, scalable, supportable and fit for purpose., • Provide leadership across the application lifecycle, ensuring operational readiness, resilience and continual improvement are embedded into all services., • Champion best practice in UK&I application management, service delivery and operational excellence., • Own the operational performance, administration, configuration, support and continual improvement of UK&I applications within the function's portfolio., • Ensure UK&I applications achieve agreed service levels, operational performance, availability and user satisfaction., • Establish and maintain effective operational processes covering application support, change management, release management, configuration management and service transition., • Ensure UK&I applications remain resilient, maintainable and capable of supporting business growth and operational change., • Lead the ongoing review of application performance, identifying opportunities to improve service quality, operational efficiency and user experience., • Build trusted relationships across operational and support functions, acting as the primary Technology partner for operational applications., • Translate business challenges and operational requirements into practical, scalable technology solutions., • Provide UK&I application expertise throughout business initiatives, ensuring operational considerations are incorporated into solution design, implementation and transition activities., • Support contract mobilisation and demobilisation activities by ensuring UK&I applications are configured, deployed and supported to meet operational requirements., • Contribute to technology decision-making through practical operational insight, UK&I application expertise and knowledge of business processes., • Maintain an understanding of operational capabilities, emerging business requirements and technology opportunities to support continual improvement., • Establish and maintain governance, standards, processes and operating practices for UK&I applications within the function's portfolio., • Ensure UK&I applications are appropriately documented, configured and managed in accordance with Technology standards and organisational policies., • Promote consistency in system configuration, operational processes, documentation, testing and service transition., • Ensure UK&I applications support regulatory, contractual, security and compliance requirements., • Maintain oversight of application ownership, support models, operational dependencies and key business processes., • Drive continual improvement across UK&I applications, identifying opportunities to simplify processes, improve user experience and increase operational efficiency., • Develop and maintain structured processes for managing application enhancements, operational improvements and technology requests., • Promote effective adoption of UK&I applications through appropriate guidance, documentation, knowledge sharing and stakeholder engagement., • Support the evaluation of new capabilities, enhancements and technologies, ensuring operational impact, supportability and long-term sustainability are fully considered., • Encourage the effective use of automation, low-code technologies and system capabilities to reduce manual effort and improve operational performance., • Develop effective relationships with software suppliers, implementation partners and service providers., • Monitor supplier performance against agreed service levels and contractual commitments., • Support commercial discussions relating to UK&I applications, including licensing, renewals, service improvements and future capability development., • Ensure suppliers contribute effectively to operational performance and continual improvement., • Lead, develop and inspire the UK&I Applications team, creating a collaborative, high-performing and customer-focused culture., • Define clear roles, responsibilities and development pathways across the function., • Build organisational capability in UK&I application management, business analysis, systems administration and operational support., • Promote knowledge sharing, continuous learning and professional development across the team., • Ensure appropriate resourcing, prioritisation and workload management to support business objectives., • Significant leadership experience within Technology, UK&I Applications, Business Systems or Operational Systems., • Experience managing enterprise-scale business applications supporting operational environments., • Strong understanding of UK&I application lifecycle management, operational support and continual improvement., • Experience leading multidisciplinary technology teams., • Excellent stakeholder engagement and influencing skills across operational and executive audiences., • Experience managing third-party software suppliers and technology partners., • Strong understanding of service management principles and operational governance., • Experience delivering technology-enabled business improvements., • Strong commercial awareness with the ability to balance operational requirements, business priorities and technology capability., • Excellent communication, leadership and decision-making skills., • Experience within Facilities Management, Aviation or operational service industries., • Experience with workforce management, enterprise asset management, CAFM, CMMS or similar enterprise operational platforms., • Knowledge of Microsoft Power Platform and automation technologies., • Experience supporting enterprise technology implementations and operational transitions., • Understanding of system integrations, APIs and enterprise data flows., • Familiarity with ITIL or equivalent service management frameworks., • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home, • Mental Health support and Life Event Counseling, • Get Fit Programme, • Financial and legal support, • Cycle to work scheme, • Access Perks at Work, our innovative employee app where you can find:, • Perks: discounts, gift cards, cashback, and exclusive offers, • Life: Search for resources and tools on topics ranging from family and life to health, money and work, • Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. #J-18808-Ljbffr

LOCATION: Heathrow Airport SHIFT PATTERN: 4 on 4 off shift pattern, earlies and lates 40 hours per week. CONTRACT: Permanent SALARY: Competitive Responsible for the overall performance as part of the Senior LeadershipTeam to lead and drive change throughout their terminal and across the service for passenger enhancement.Toinspiretheirteamtoachievethehigheststandardsinpassengercare whilst ensuing collaboration with airlines and stakeholders. The role will require working closely with the Terminal Operations Managers from the other terminals to ensure close collaboration – avoiding silo working. To drive consistency and quality, with a continuous improvementmind-setwith theability to cover any terminal,whererequired.Tobearolemodelfortheteam,anambassadorforthecompany,livingtheABM values ofRespect, Integrity, Collaboration, Innovation, Excellence and Trust. • The Terminal Operations Manager willbe responsible forleading all Passengers Requiring Support (PRM) activitiesinoneterminal.TheywillfullyunderstandtherequirementsoftheserviceandwillrespondtoHAL directly for any ad hoc requests and will ensure staffing levels and standards aremaintained., • Ensurethatwearecompliantwithallelementsofrelevant legislationandensurecompliancewithECAC., • Fosteracultureofacontinuousimprovementmethodologyacrosstheterminalandsharingbestpractice acrossthecontract – to beable toidentifytrends andaction feedbackfrom stakeholders and passengersalike., • Leadanddeveloptheirteamtoensureamotivatedandsupportedworkforce., • Tolead,developandempowertheirServiceDeliveryManagerstoensurethehighestlevelsofperformanceareachieve, • Theywill setobjectivesand manage the team asappropriate.In addition, they will support the industrial and employee relations team and agenda asappropriate., • To be proactive in communicatingwiththe airport stakeholders in a constructive and collaborative way any identifiedriskstotheoperationandhowtheyarebeingmitigated.Toalsoensurethattherearelessonsleant and wash-up sessions are held asappropriate., • Driveprovisionofgovernance informationona daily,weeklyandmonthlybasistodemonstrateteam’sperformanceandbuildactionplanstorespondtoperformanceissues anddriveserviceenhancements. Responsible for operational stakeholder relationships., • Responsibleformanagementoflocalbudgetandwillholdteamaccountable., • WillsupportHeadofTerminals/AccountDirectorasrequiredanddeputizeasappropriate., • Ensureasafeandsecureenvironmentforcolleaguesandcustomers,auditingprocessesregularlyandensuring‘fitforpurpose’operation., • Lead the effective management of employee relations cases, including investigations, performance concerns, and conduct issues, ensuringtimelyresolution and compliance with policy while driving improvements in attendance and consistently achieving organisational absence targets., • Ensuringcompliancewithcorporatetimescalesonallinvestigations., • Reportdirectly to theHeadofTerminalassistingwiththe managingandmonitoringofthecontract’sfinancialperformance., • Ensureworkiscarriedoutinaccordancewithsite/departmentproceduresandtrainingprovided, • SupportHSESupportManagertorecord,implement,communicateandreviewasafesystemofworktoall personnel prior to the commencement of work activity and ensure this is continuously monitored, • EnsurethattheHAL andABMsafetyimageisreflectedpositivelythroughownactionsandthoseoftheteam and agency workers, • Undertakemonthlysiteandserviceinspectionsandidentifyareasofnon-compliancewithHealth& Safetyand Quality Standards and take actions whererequiredon all PRM services, • Managethesafety&securityperformanceofallpersonnelandsub-contractorsandtakeappropriateactionfor any breaches, • YouwillberequiredtoworkcloselywiththeHAL andtheABMHealthandSafetyteamswhoareavailableto provide safety advice and support.Furthermore, you willbe requiredto ensure that safety initiatives are implemented within your areas of control., • TobeawareofpolicyandproceduresownedandchangedfromtimetotimebyABM, • TobeawareofpolicyandproceduresownedandchangedfromtimetotimebyHeathrowAirportLimited, • TopositivelyparticipateintheStaffWelfare&DevelopmentProgramme, • CarryoutanyotherreasonablerequestasrequiredbyHALorABM * Please note that obtaining an airside pass is an essential requirement of this role. As part of this process, the successful candidate will be required to complete a full five-year background check, including a criminal record check.* • Self-motivated,teamleaderandprovenleadershipskills, • Focusedonachievingresultsinprovingaqualityservice, • Flexibleapproachtoworkandabletoworkefficiently, • Abletoexcelwithinapressuredenvironmentensuringstandardsareadheredto., • Excellentcommunicationskillsatalllevels, • Proactiveandexcellentproblem-solvingability, • Dealingwithchangeinapro-activemanner, • Excellentmanagementskills, • Thinksafetyfirstmanagementapproachwithstrongmotivationalandteambuildingskills, • Aresilientandrobustapproachwithconfidencetotakeownershipforadiverseteam, • ProvenhistoryinPRSoperations,leadingasuccessfulteamandachievingcontractgoals, • FullDrivinglicense, • Experienceofmanagingchangeanddirectingteamsofpeopletoperformagainstspecifictargets, • Strongpeoplemanagementandcommunicationskills, • ProficientinMSword/excel/power-point,abilitytoconfidentlynavigateoperationalsystems,asrequired, • Educatedtodegreelevel, • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home, • Mental Health support and Life Event Counseling, • Get Fit Programme, • Financial and legal support, • Cycle to work scheme, • Access Perks at Work, our innovative employee app where you can find:, • Perks: discounts, gift cards, cashback, and exclusive offers, • Life: Search for resources and tools on topics ranging from family and life to health, money and work, • Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. #J-18808-Ljbffr

The Events operation & Facilities Coordinator is responsible for the operational management, facilities, infrastructure and compliance of Enable’s event venues and spaces, ensuring they are safe, well maintained, presentable and ready to support a varied programme of events and hires. We are looki

As the Senior Operations & Event Producer, you will lead the end-to-end operational, production, and logistical delivery of one/some of our events. Collaborate closely with the Senior Event Director to shape and implement comprehensive event strategies, ensuring alignment with organisational goals.

We sort event operations jobs with better pay, shorter commutes and sooner starts in mind.

A leading parking solutions company in London is hiring a Senior Client Operations Manager to optimize client satisfaction and operational efficiency.

We sort event operations jobs with better pay, shorter commutes and sooner starts in mind.

B2B event operations, with a proven track record delivering high-quality, large-scale events. Act as main point of contact with venue operations teams to align floorplans, services, and on-site operations. The Senior Event Operations Manager will lead the end-to-end planning and execution of Fintech

We sort event operations manager jobs with better pay, shorter commutes and sooner starts in mind.

Provide on-site support during events, ensuring everything runs smoothly. Maintain inventory tracking and regularly update event inventory sheets. Do you want to take part in defining the future of an industry? Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsi

We sort event operations assistant jobs with better pay, shorter commutes and sooner starts in mind.

At least 5 years' experience delivering large-scale exhibitions, conferences or B2B events, with the ability to take ownership from early planning through onsite delivery and post-event review. Coordinate operations across project areas and keep stakeholder communications, documentation, trackers an

We sort event operations manager jobs with better pay, shorter commutes and sooner starts in mind.

Formula 1 in the United Kingdom is seeking a Senior Paddock Operations Manager to join the Event Operations team. You will oversee day-to-day event delivery, lead on-site teams, and drive paddock branding installations, grid ceremonies infrastructure and supplier management. You will work with inter

We sort event operations assistant jobs with better pay, shorter commutes and sooner starts in mind.

Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. Event Operations Manager Location: MShed & Bristol Central Venues (BMAG & City Hall) Salary: Up to £37

We sort event operations jobs with better pay, shorter commutes and sooner starts in mind.

This role leads event operations, field design, vendor management, safety and security coordination, guest experience, and financial oversight while partnering closely with sponsorship, sales, marketing, and executive leadership to deliver seamless events that support brand visibility, revenue growt

We sort event operations manager jobs with better pay, shorter commutes and sooner starts in mind.

We sort event operations assistant jobs with better pay, shorter commutes and sooner starts in mind.

Manage event operations for Rocket Food, a company known for creating exceptional experiences for various events in London.

We sort event operations jobs with better pay, shorter commutes and sooner starts in mind.

Seeking an experienced Senior Event Operations Manager to lead and deliver high-value events, taking full ownership of a diverse portfolio.

We sort event operations manager jobs with better pay, shorter commutes and sooner starts in mind.

We sort event operations assistant jobs with better pay, shorter commutes and sooner starts in mind.

Seeking an experienced Senior Event Operations Manager to lead the delivery of high-end events, collaborating with sales, events teams, and clients.

You'll own the packing of every event kit: working to spec, checking everything twice (and then once more for luck), and making sure nothing is missing, broken, or "that'll do". You'll set up the Goods Out area so Event Managers can grab their kit and go without stress. You'll check everything, clea

Company: Airbus Operations Limited Employment Type: Permanent ------- Experience Level: Professional Job Family: Supplier Management By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your appl

Assistant Events Operations Manager, and be responsible for the smooth running of events, roster management, and guiding a team through service with a hands-on approach to provide high levels of service. Events Operations Floor Manager - Banqueting. Events Operations Floor Manager - Banqueting.

Thesleff Group is looking for an experienced Group Events Manager to take the lead on events across our growing portfolio of some of London's most distinctive hospitality brands. Lead the planning and execution of events across the Thesleff Group portfolio, including private dining, corporate events

Join the iconic Rhubarb London Events as an Event Coordinator and be part of delivering world class events across London. About the Venue: Rhubarb London Events is a leading premium catering and events company, renowned for delivering exceptional food, service, and unforgettable experiences across s

Working in the role of Meeting and Events Operations Manager, this position has full responsibility for the day to day running of the operations during each service period. Events Operations Manager - London. Maintaining exceptional levels of guest communication, preparation, and delivery of all ev

Manage the full client journey from initial enquiry and site visit through to event delivery, post-event follow-up and repeat business. Lead the day-to-day management of the Meetings & Events department, ensuring the smooth planning and delivery of conferences, meetings, weddings, private functions

Continually monitors the service and food provided at events and where necessary give feedback to the Hospitality Supervisor/ service team and the head chef to ensure the food and service is of the highest quality and in line with client requirements and the CH&CO style. Develop a good working relat