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  • Freelance Business Administrator & Studio Coordinator – Part-Time
    Freelance Business Administrator & Studio Coordinator – Part-Time
    3 days ago
    £13–£15 hourly
    Part-time
    Richmond

    Ace Aesthetics & Ace Vitality | Richmond, London Pay: £13-£15 per hour Hours: Approximately 6–8 hours per week initially Location: Hybrid – predominantly remote with occasional visits to Richmond Job Type: Freelance / Self-employed About the Role We're looking for a friendly, highly organised and proactive individual to support the day-to-day running of our two independent businesses in Richmond — Ace Aesthetics, an established medical aesthetics clinic, and Ace Vitality, our boutique yoga and wellbeing studio. This is a varied and flexible role for someone who enjoys keeping things organised, coordinating people and schedules, and ensuring everything runs smoothly. We're particularly interested in someone who takes ownership of their responsibilities, thinks ahead, finds solutions and can work independently without needing constant direction. Key Responsibilities Ace Aesthetics – Clinic Administration • Managing emails, enquiries and client communications., • Appointment bookings, client follow-ups and general administration., • Updating and managing our Phorest booking system., • Assisting with newsletters, promotions and client communications., • Maintaining organised records and following up on outstanding tasks., • Supporting the smooth day-to-day running of the clinic. Ace Vitality – Studio Coordination & Administration • Planning, updating and managing the weekly studio timetable., • Coordinating instructor schedules, availability and class cover., • Proactively identifying scheduling gaps and arranging replacement instructors when required., • Liaising with instructors regarding classes, timetable changes and upcoming events., • Managing Glofox bookings, class schedules and updates., • Monitoring class bookings and coordinating any necessary timetable adjustments., • Handling studio hire enquiries, bookings and communications., • Supporting workshops, collaborations and occasional events., • Helping ensure the studio operates smoothly and efficiently. General Business Support • Prioritising and managing administrative tasks across both businesses., • Keeping track of outstanding matters and ensuring tasks are completed., • Identifying ways to improve organisation and efficiency., • Providing regular, concise updates on progress and priorities., • Attending occasional meetings at our Richmond premises. About You We're looking for someone who is: • Highly organised, reliable and detail-oriented., • Proactive, resourceful and confident using their initiative., • An excellent communicator, both written and verbal., • Comfortable coordinating people, schedules and multiple priorities., • Confident using technology and online booking systems., • Able to work independently and manage their own workload., • A natural problem-solver who enjoys finding practical solutions., • Professional, friendly and approachable., • Someone who follows through on tasks without needing to be chased. Previous experience in administration, business coordination, customer service or studio management would be advantageous. Experience within beauty, aesthetics, yoga or wellbeing would be welcome but is not essential. Familiarity with Phorest, Glofox, Canva or similar systems would be helpful, although training can be provided. What We Offer • Flexible freelance working arrangement., • £13-£15 per hour., • Approximately 6–8 hours per week initially., • Predominantly remote working with occasional visits to Richmond., • Regular communication and planning meetings., • Opportunity for additional hours as the businesses develop., • A friendly, supportive and independent business environment., • A varied role with the opportunity to make a genuine difference.

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  • Head Waiter / Waitress
    Head Waiter / Waitress
    4 days ago
    £17–£19 hourly
    Full-time
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Sales Assistant
    Sales Assistant
    2 months ago
    £12.71 hourly
    Full-time
    Surbiton

    We're looking for a Junior Sales & Marketing Executive to join our team. This could be a great opportunity for someone at the beginning of their career who wants to learn, take on real responsibility and develop their experience in B2B technology sales and marketing. We're a UK technology company providing software solutions to businesses in the transport and logistics sector. We're a relatively small team, and that means you won't spend your first year watching from the sidelines — you'll have the opportunity to get involved in the real sales and marketing process from the start. What you'll be involved in: • Finding and researching potential customers, • Supporting sales campaigns and approaching new prospects, • Following up with prospects and existing customers, • Creating marketing and social media content, • Helping prepare product demonstrations, presentations and proposals, • Learning our products and understanding the business problems they solve, • Attending meetings with customers and prospective customers, • Occasionally travelling within the UK to visit customers, prospects and industry events, • Working directly with experienced members of our team You'll get exposure to the full sales journey — from identifying a potential customer and making initial contact through to demonstrations, customer meetings and helping build long-term relationships. We're not expecting you to arrive with years of sales experience. We're looking for someone who is confident, curious, willing to learn and comfortable talking to people. Good written and spoken communication is important, and an interest in technology and business would be an advantage. You should also be comfortable travelling within the UK when required. All reasonable business travel expenses will be covered by the company. Because we're a small team, this won't be a narrowly defined junior position. As your knowledge and confidence grow, we'd like your responsibilities and opportunities to grow with you. If you're looking for your first step into B2B technology sales and marketing and want the opportunity to gain genuine hands-on experience, we'd be interested in hearing from you.

    No experience
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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    2 months ago
    £34000–£36500 yearly
    Full-time
    London

    We are seeking a enthusiastic and proactive Assistant Manager to join our Warm Rosette Pub in Barnes! We’re a community-focused pub in Barnes, with a strong reputation for great food, drinks and service. Alongside our everyday pub trade, we host a wide range of events, from birthdays and private parties to weddings, celebrations and larger gatherings. We’re looking for someone who is confident leading a team, passionate about hospitality and understands what it takes to run a successful pub. Working closely with the General Manager, you’ll play an important role in the day to day running of The Crossing. You’ll be a hands-on leader who is equally comfortable managing a busy Friday night, overseeing a private celebration or making sure the cellar is running perfectly. You’ll help ensure that our guests receive consistently excellent service while supporting the team and maintaining the high standards we expect across the pub. Key responsibilities • Supporting the General Manager with the day-to-day operation of the pub, • Leading and motivating the team during busy services, • Maintaining consistently high standards of service, presentation and hospitality, • Taking responsibility for the pub in the absence of the General Manager, • Managing and maintaining the cellar, gas, • Managing stock levels, deliveries and stock rotation, • Supporting ordering and reducing waste and unnecessary stock loss, • Ensuring licensing, health & safety and company procedures are followed, • Training and developing team members, • Dealing confidently and professionally with guest feedback and complaints, • Helping maintain excellent relationships with regular customers and the local community Events are an important part of The Crossing, so experience in private hire and event management is highly desirable. This will include: • Liaising with guests and helping understand their event requirements, • Helping plan and organise events from enquiry through to completion, • Coordinating with the kitchen and front-of-house teams, • Ensuring event spaces are prepared and presented to a high standard, • Managing timings, menus, drinks packages and special requests, • Providing a warm, professional and personal service to hosts and their guests, • Helping generate repeat business and positive recommendations We’re looking for someone who: • Has previous experience in a supervisory or management role within a pub, bar, restaurant or similar hospitality environment, • Is confident and experienced with cellar management, • Has a genuine interest in beer, drinks and hospitality, • Has experience working with private events, functions or celebrations, • Is confident leading a team and taking responsibility, • Has excellent attention to detail and high standards, • Is calm and organised under pressure, • Has excellent communication and customer service skills, • Is commercially aware and understands the importance of sales, GP, stock control and reducing waste, • Is friendly, approachable and enjoys getting to know customers, • Is willing to be hands-on and lead by example, • Has a positive attitude and takes pride in the venue they work in What we offer • A key management position within a well-established Barnes pub, • Great shift patterns, this is not a late pub, • A friendly and supportive working environment, • The opportunity to take ownership and make a real impact, • Festive bonuses, • Staff benefits and discounts This is a role for someone who genuinely enjoys pub life — someone who can confidently run a busy service, look after a cellar, lead a team and make sure a wedding, birthday or celebration is an event guests will remember. If you’re passionate about hospitality, take pride in high standards and want to be part of a busy, ambitious pub in the heart of Barnes, we’d love to hear from you.

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