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Kebir Turkish Kitchen
Bartender and Waiter / Waitress
19 days ago
£12–£13 hourly
Full-time
Surbiton
Summary Key Responsibilities: 1. Customer Service: Greet and welcome customers warmly, ensuring a positive dining experience. Take food and beverage orders accurately, ensuring customers understand the menu, including Turkish dishes and specialities. • Provide recommendations and explain traditional Turkish dishes to customers unfamiliar with the cuisine. 2. Order Handling: Communicate orders clearly to the kitchen staff, ensuring any special dietary requests are relayed. Deliver food and drinks promptly and ensure all orders are correct. 3. Menu Knowledge: Develop a deep understanding of the menu, including Turkish ingredients, preparation methods, and cultural significance. Answer customer questions about Turkish cuisine and beverages such as Turkish tea, coffee, and raki. 4. Dining Experience: Maintain clean and organized tables, including resetting and restocking when necessary. Address any customer concerns or complaints professionally and escalate them to the manager if needed. Handle payments, issue bills, and provide receipts accurately. 5. Team Collaboration: Work closely with other waitstaff, kitchen staff, and management to ensure smooth service. Assist in setting up the dining area and preparing for events or busy periods. Qualifications: Prior experience as a waiter/waitress is preferred but not mandatory. Proficiency in Turkish (speaking, reading, and writing) is strongly preferred Basic understanding of Turkish culture and cuisine is an advantage. Skills Required: Excellent communication and interpersonal skills, with a friendly and professional demeanor. Ability to multitask and work in a fast-paced environment. Strong attention to detail to ensure accurate order-taking and delivery. Team player with a positive attitude and willingness to assist in other areas when needed. Working Conditions: Flexible working hours, including evenings, weekends, and holidays. Standing and walking for extended periods. Interaction with diverse customers, including Turkish-speaking patrons.
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