We are a cake shop known for beautifully crafted cakes and a warm, welcoming atmosphere. We're looking for a passionate and personable Customer Service Assistant to be the face of our shop — someone who loves engaging with people, understands great service, and takes pride in helping customers find the perfect treat. This is a front-of-house position where you'll be the first point of contact for customers — in-store and over the phone. If you're enthusiastic, well-spoken, and love cakes, we’d love to meet you! Key Responsibilities: - Greet and assist customers with warmth, professionalism, and attention to detail - Handle customer inquiries and take orders in person, online, and via phone - Upsell and cross-sell products based on customer preferences - Manage till operations and handle cash/card transactions accurately - Coordinate with the kitchen team to ensure timely order preparation and delivery - Assist in maintaining the cleanliness and visual presentation of the front area - Package cakes with care and attention - Help manage order tracking and customer follow-ups when needed - Support occasional in-store promotions and seasonal events Training & Growth: Full training will be provided – including cake handling, order systems, and even basics of cake writing and decoration if you're interested! Opportunities to grow your role in customer experience or cake presentation over time. Who We’re Looking For: - Friendly, approachable, and confident in engaging with customers - Excellent communication skills in English (additional languages are a plus) - Detail-oriented and reliable under pressure - Positive attitude and strong team spirit - Willingness to learn and grow within a creative, fast-paced environment - Previous experience in retail, hospitality, or customer service is an advantage - A natural sense of presentation and appreciation for cakes and aesthetics ** Note:** We welcome all qualified applicants. Our shop thrives on personality, passion, and customer connection — if that sounds like you, we’d love to hear from you! Perks: - Staff discounts on cakes and treats - Supportive, friendly working environment - In-house training and development - Be part of a creative, growing cake brand! How to Apply: Please send your CV and a short message introducing yourself and why you're a great fit for this role. We can't wait to meet you!
Key Responsibilities: Barista Duties: Prepare and serve a variety of hot and cold beverages, including coffee, espresso drinks, blended coffees, teas, and other drinks. Maintain knowledge of all menu items, recipes, and brewing methods to ensure quality and consistency. Operate coffee machines, grinders, and other equipment safely and efficiently. Food Service: Take customer orders and process payments efficiently and accurately. Prepare and serve food items such as sandwiches, pastries, and salads according to the café's recipes and standards. Ensure food presentation meets the café's quality standards. Customer Interaction: Greet customers warmly, answer questions, and provide recommendations to enhance their experience. Address customer concerns promptly and professionally, ensuring satisfaction. Cleanliness and Maintenance: Maintain a clean and organized work environment, including the coffee bar, seating areas, and restrooms. Follow health, safety, and sanitation guidelines for all products and work areas. Assist with inventory management, including stocking supplies and performing regular checks. Team Collaboration: Work collaboratively with other team members to ensure smooth operation and excellent customer service. Participate in staff meetings and training sessions as required.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in our South Kensington location! As the Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar management role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable attitude. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.
The Counter Notting Hill is on a a lookout for experienced Senior Waiters! What you will be doing: Provide exceptional service to guests, ensuring a positive dining experience. Train new waitstaff on service protocols, menu items, and customer interaction techniques. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages. Communicate effectively with kitchen staff and management to ensure smooth operation. Coordinate with the front-of-house team to deliver seamless service during peak hours. Provide feedback to management regarding guest experiences, staff performance, and operational issues. Participate in staff meetings and contribute to discussions on service improvements. You have : 2+ years experiences in chef-led restaurant setting Ability to engage with guests in a friendly and professional manner. Strong problem-solving skills to handle customer complaints or issues effectively. Willingness to step in and assist colleagues when needed.
The Zia Lucia group is excited to welcome motivated and experienced individuals to join our team at our Hammersmith restaurants. We are currently hiring for part-time positions, catering to a variety of roles within our vibrant dining atmosphere. Ideal candidates should have relevant experience in the hospitality industry and exhibit a passion for providing exceptional customer service. Given the nature of our business, the ability to work weekends is essential. If you're looking to be part of a dynamic team in a renowned establishment, we encourage you to apply!
For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities: - Prepare pasta dishes and pizza according to recipes or as directed by head chef. - Assist in the development of new pasta and pizza recipes. - Ensure that all food meets quality standards and is presented attractively. - Maintain cleanliness and organization in the kitchen area. - Assist with inventory management and ordering supplies. - Collaborate with other kitchen staff to ensure smooth operations. Requirements: The job roles involve: Serving / preparing customers food ( good knife skills would be beneficial) , ensuring Food Safety and general cleanliness, Delivering excellent customer service, Helping to build a strong regular customer base, Restocking and looking after displays etc. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.
Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: • Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
Looking for a waiter and runner for our Italian Restaurant Osteria Napoletana in the heart of Notting Hill . Waiter responsibility is to provide excellent customer service by taking orders, serving food and beverages, and ensuring a positive dining experience. You will be the primary point of contact for guests, managing multiple tasks like greeting customers, seating them, and handling payments. - Salary waiter up to £14.50 per hour based on experiences, up to 30 hours a week. Runner is responsible for delivering food orders from the kitchen to customers' tables, ensuring timely and accurate service. They also assist with clearing tables, maintaining cleanliness, and sometimes assisting with customer inquiries. - Salary for runner £12.50 per hour, Part time position up to 20 hours a week Start immediately, both position plus tips and incentives You must have right to work in UK and if you speak Italian is a plus but not essential.
Job overview: (Please note: This is a full-time position, and only candidates available to work full-time throughout the entire year will be considered. A minimum of one year of prior experience in hotel housekeeping is required) The housekeeping department is key to ensuring that the guest feels secure, safe in knowledge that their room is treated with care, preparations for the guest arrivals is done correctly and in time, plus that any additional requests such as additional towels, and maintenance repairs are completed swiftly and to a very high standard. As a Room Attendant you will be responsible for providing the highest standards of customer care, greeting, and acknowledging each guest which a smile. Duties and responsibilities: · Ensure that all bedroom and bathroom areas are cleaned to highest of standards · Additional guest requirements are actioned swiftly and ensuring the guest is satisfied. · This vital role will include changing of bedrooms for a swift change around working to tight timelines, with the support of a housekeeping porter and supervisor · The ability to work flexible working hours to match the needs of the hotel · Great organisational skills and work successfully as part of a wider team · Report maintenance issues · Complete deep cleaning when required by the floor supervisor · To attend training and departmental meetings as requested · To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel · Follow Health and Safety processes and procedures · To take care of all Hotel equipment required to carry out duties and to report defects immediately · To do this job well, you’ll be a details person: someone who walks into a room and takes a second to spot a curtain that needs straightening or a bedsheet that needs smoothing. · Beyond an eye for detail, this role calls for a thoughtful nature: our best Room Attendants are those who look for ways to please our guests, sometimes in unexpected ways. · Any other reasonable request from the supervisor, Head Housekeeper or Executive Housekeeper Key performance indicators: · Attention to details · Someone who is passionate about exceeding guest expectation · Confident team player who can create and maintain a positive attitude with a CAN-DO mentality · Team player · Ability to work to strict timescales · Comfortable to work in a high pressurised environment · Ability to smile at all times · This role requires an element of manual handling Skills: · Previous experience of working within a similar environment is essential. · A basic command of English is preferable Benefits: · Meals on duty · Staff uniform · Company pension contribution after you passing your probation period · Recommend a friend reward scheme · 20 days holiday plus 8 bank holidays · Dry cleaning of your uniform (if applicable) · Training fund assistance of NVQ’s · Awards and Recognition Programme · Seasonal annual parties · Staff rate with IHG hotels globally
Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team. This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you! What You'll Be Doing: Greeting all clients with a warm, welcoming, and professional attitude Managing appointments using our booking system (phone, online, and walk-ins) Handling phone calls and answering any customer enquiries Managing salon emails ,Taking payments, issuing receipts, and managing the till Ensuring the front-of-house and reception area are always clean, tidy, and inviting Supporting stylists and management with day-to-day tasks Keeping track of retail stock at the front desk and assisting with product sales Helping coordinate a smooth and professional flow of daily operations What We’re Looking For: Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon, spa, or hospitality setting is ideal but not essential) A genuine passion for delivering excellent customer service Strong communication skills and a confident, friendly personality Impeccable grooming and personal presentation Ability to multitask, stay calm under pressure, and manage time effectively Tech-savvy and comfortable using booking or POS systems (training provided) A team player who’s willing to go the extra mile for clients and colleagues
We are looking for a waiter/waitress that is wanting part or full time work and who is committed to the job at hand. Part time for us is 4 to 5 shifts/ 20 to 25 hours, but we can be quite flexible! Full time is 7 shifts, around 40 hours. Salary is £16 per hour split between service charge and base salary. Cash in hand tips also split between staff at end of shift and vary from £5-£20 a shift. Free Meals on duty 50% discount on food & drink 28 days holiday pay Access to employee assistance program. Flexible working hours. We are looking for someone with at least 2 years experience working in the hospitality industry. A lot of our customers are very loyal and regulars and we are really looking for someone charismatic who serves with a smile. We are not an establishment that micro-manages staff, but are looking for members with enough experience who can run their own section. Responsibilities include: taking orders, recommending wine, serving food, ensuring customer satisfaction at all time, serving with a smile, working well as a team, helping behind the bar if needed/when section not quiet, helping others in their sections when needed, setting up/shutting down & cleaning duties when required.
Supervisor Location: Fulham Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're an energetic, team-oriented individual, you might be the perfect addition to our team as an Assistant Manager. Help us bring the best taste to our customers while ensuring our team thrives and our operations run smoothly. That's the way we bowl! Key Responsibilities: · Help the General Manager planning and reviewing operations to ensure timely, accurate, and high-quality serving. · Ensure every dish meets our high standards of food quality, as well as every customer stay happy and satisfied. · Foster a supportive and productive team environment by maintaining strong relationships and effective communication within your team. · Strive to boost comparable sales, unlocking your store’s full potential. What We Offer: · Competitive Salary: Attractive compensation package designed to reflect your valuable contribution. · Continuous Learning: Opportunities for ongoing training and development to help you continue growing professionally. · Paid Breaks: Your hard work deserves time to relax and recharge. · Staff Meals: Enjoy delicious meals provided during your shifts. · Exclusive Discounts: A generous discount for you and your friends and family to enjoy our menu. Come and Join Our Honi Poke Team!
About the job Job Description A Senior Accounts Receivable Administrator is an essential role to the smooth running of DO & CO. You will be supporting and working closely with managers to ensure that day to day tasks are completed and that the high standards of DO & CO are portrayed to our partners. You will engage with the DO & CO Family to ensure all departments are well informed and reports are communicated efficiently and in a timely manner. As a Senior Finance Administrator, you will have a passion for numbers and expose yourself to all situations in order to improve your experience and grow within the Finance department. You will have experience in, and the drive to, implement significant process improvement through the use of existing and new technology. What will you be doing? Processing invoices, resolving missed payments, updating financial records, and effectively supervising staff engaged in similar activities. Collaborate with account managers to establish new customer accounts and customize invoicing according to their specific requirements. Maintaining the billing system Generating invoices and account statements Performing account reconciliations Maintaining accounts receivable files and records Producing monthly financial and management reports Investigating and resolving any irregularities or enquiries Assisting in general financial management and analysis, including working closely with Financial Accounting and Controlling Carry out and support with validation of information provided by the operations team before invoicing Maintaining, with accuracy, all the data input in the client billing systems Investigate queries raised by internal and external customers Timely and professional reply to internal and external customer requests Maintaining good working relationships with all DO & CO Family members as well as our partners and other stakeholders Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications 3+ years’ experience working in an accounting, billing, or accounts receivable department Associate’s or bachelor’s in accounting, finance, or business management Integrity, discretion, and respect for confidentiality and privacy Familiarity with financial, accounting, and bookkeeping software, spreadsheets, Analytical skills Organizational skills Strong financial skills and understanding of financial concepts and business principles Time and process management, including the ability to prioritize multiple simultaneous deadlines, set priorities, and work under pressure Accuracy and attention to detail Passion for high-end cuisine, love for food and motivation to deliver exceptional service Well presented, professional individual with a can-do, positive attitude that indulges in team success Meticulous attention to detail and precise record keeping skills Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed Highly proficient in excel with excellent working knowledge of accounting software packages and the ability to handle and integrate complex data sources, both manual and electronic Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary On-Site Role Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Administration Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
We are looking for an enthusiastic Pottery Cafe Assistant/ Supervisor to join our front house team. 20-24 hours a week or more. Must: - trained barista - flexible - supervisor experience - friendly - quick and efficient Main Role: Supervising as required, plus additional help in the studio: · Managing staff – supervising and ensuring the day goes smoothly, allocating jobs and parties appropriately, and providing training if required. · Managing customer interactions – maintaining a high level of customer service, ensuring each customer leaves happy, and resolving customer issues if necessary. · Managing studio bookings – ensuring tables are ready when required, organising table swaps etc. when necessary, and being aware of big groups and parties especially. Ensure confidence with SevenRooms software. · Managing the studio space – making sure paint bottles and squeezy pens are full and working in the main studio and Party Room, palettes and brushes are clean and available, tables and chairs are cleaned effectively, aprons are clean and tidy (and taken to the drycleaners weekly), and back area is tidy and safe. Also periodically check the community board and library and ensure they are up to date, and ensure there are enough samples for upcoming themes. · Maintaining studio supplies - maintain stationery and postage supplies and inform the person responsible for the ordering if an order is needed. · Managing the shop/café space – using the till, aiding with shop purchases and queries, and café orders and queries. Setting up the till at the start of the day and cashing up at the end of the day. · Managing opening/closing – ensuring the studio opens on time and that customers leave on time at the end of the day, and ensuring all necessary jobs are completed. Ensure the studio is prepared for the cleaner if necessary, and lights are off, locks are secured, alarm is on, etc. · Managing schedules – co-ordinating lunchtimes around parties and changeovers to ensure the best team is available when needed. · Communication with team and managers – ensuring the team on each day is aware of any important changes (price changes, special offers, potential problems, etc.), and passing on any issues or complaints from the team to managers. · General studio assistance – help the rest of the team with pottery collections, wrapping up, washing up, etc
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Sales & Customer Service Administrator Location: Park Royal, NW10 7JS, London Salary: £13 – £16 per hour + Comission Job Type: Full-time / Part-time Experience: Required Language: English (Expert) Join Terani – A Luxury Car Experience Terani is a leading prestige car dealership based in Park Royal, London, specialising in high-end, bespoke vehicles. We are known for our commitment to exceptional customer service, tailored client journeys, and an immaculate showroom experience. We’re now looking for a Sales & Customer Service Administrator to join our growing team — someone who thrives in a luxury environment, enjoys building relationships, and understands what it means to deliver a seamless customer experience. Key Responsibilities: • Assist in managing client consultations and support the vehicle sales process • Provide exceptional service both face-to-face and over the phone • Oversee administrative tasks related to sales and customer records • Coordinate custom vehicle orders and aftersales requests • Handle post-sale support, ensuring ongoing client satisfaction • Maintain high standards of organisation, accuracy, and professionalism About You: • Previous experience in sales, admin, or customer service (automotive or luxury retail preferred) • Excellent English communication skills – both written and verbal • Well-organised, with a strong attention to detail • Confident, polished, and customer-focused • Able to manage multiple tasks in a fast-paced environment • Competent with computer systems and standard office tools Why Work with Us? At Terani, you’ll be part of a brand that values excellence, trust, and client care. You’ll work in a supportive team, in a stylish setting, with the opportunity to grow your skills in both sales and service. How to Apply: Think you’re the right fit? Send us your CV — we’d love to hear from you.
About the job Job Description Strong culinary ability by preparing and plating of all food items and you will be handling the à la carte food preparation for the Lounge at Heathrow Airport. You will need to have a strong knowledge of food hygiene and safety and always maintaining a clean and safe kitchen including completing all HACCP requirements in your daily duties. In your role you will handling Halal meat so it’s important that you understand the Halal preparation requirements. Also you will need to have a positive approach with all service staff and lounge management and the ability to supervise the Commis and Kitchen Stewards. Always Ensuring food safety and hygiene Preparation and plating of all food items as per agreed menu specifications Ensuring that all kitchen equipment is used as per Standard Operating Procedures and agreed specifications Ensuring portion control is followed as per the client standards and agreed menu specifications Monitoring and maintaining expiry/use by dates of all food items so that all items offered to passengers are well within expiry Daily orders of food requirements for the next food service period Avoiding wastage of food and beverages through effective requisitions Maintaining kitchen cleanliness together with the stewarding staff to ensure that all aspects of food hygiene are a top priority Maintaining fridge temperatures, monitoring food labels and all other food safety systems stipulated by the Service Provider Items on the agreed food menus that are unavailable are communicated to the service team promptly Play an active role in keeping the whole kitchen environment up to a high level of kitchen hygiene Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Previous experience as a Chef De Partie working on multiple sections Airline catering would be fantastic, although not essential Proficiency in various cooking methods and techniques, including grilling, roasting, and sautéing. Ability to plate dishes attractively and maintain high standards of presentation. Skills in creating and modifying menus to suit seasonal ingredients and customer preferences. Knowledge of accommodating dietary restrictions and preferences, such as vegetarian, vegan, gluten-free, and allergen-aware cooking. Skills in maintaining inventory levels, ordering supplies, and minimising waste. Ability to work under pressure and manage multiple tasks simultaneously, especially during peak hours. Ability to maintain a clean and organized kitchen environment. Strong interpersonal skills for working collaboratively with other chefs and kitchen staff. Ability to communicate effectively with team members and front-of-house staff. Understanding of how to meet guests expectations and enhance their experience in the lounge. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £31,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: F&B kitchen Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Overall, Job Purpose: To provide multidisciplinary service to all users to help in the smooth and efficient running of all sections within the lab to ensure safe, rapid, timely and accurate reporting of results. Investigation and analysis of samples for Haematology, and Biochemistry. The post holder will be required to work within any section of the department including core and On Call hours as required. Main Duties: To include, but not be restricted to, the following duties: 1. Participate in all areas of laboratory bench work, whilst adhering to standard operating procedures and participating in their regular review and update. 2. Perform Haematology, and other related tests accurately and efficiently. 3. Perform Biochemistry, Immunoassay tests and other related tests accurately and efficiently. 4. Perform/ monitor quality control program. 5. Assist in stock control. 6. Be aware of current advances and appraise new techniques. 7. Evaluate results for credibility and inform the Pathology Manager, Consultant Pathologist and / or the requesting clinician of any notifiable abnormalities. 8. Rotate through sections of the laboratory on a regular basis to maintain multidisciplinary skills for ‘On-Call’. 9. Communicate patients’ results and answer enquiries from health care professionals providing information regarding appropriate investigations required and explanation of results, within departmental guidelines and professional code of conduct. 10. Interpret clinical information and use scientific knowledge to process specimens for appropriate tests, seeking advice from senior staff and clinicians when necessary. 11. Operate and maintain all analytical equipment in the department. 12. Evaluate and monitor the accuracy and precision of laboratory investigations using appropriate quality control procedures. 13. Interpret complex scientific data and enter test results on pathology computer system. 14. Check reports for further action by clinical staff. 15. Authorise reports as delegated within departmental policy. 16. To assist when required in the preparation of documentation for UKAS (ISO) accreditation. 17. Able to solve complex problems within work area, but advise both clinicians and Manager of any clinical and managerial issues Training and Education 1. Multidisciplinary Training as required 2. To maintain own personal development and attend departmental meetings as required. 3. To maintain registration with the HCPC, including a personal development portfolio as proof of competence to practice. 4. To take an active interest in and keep abreast of developments in all disciplines. GENERAL DUTIES To become familiar with the day-to-day organisation of the Laboratory as it affects your work. You should be aware of the functions of the members of staff in the Laboratory as they affect your work. To attend laboratory meetings as required. To undertake such work as you are assigned in a careful and efficient way and in compliance with current quality standards, regulatory requirements and the Lifenity Quality Management System. To communicate in a friendly, helpful and non-prejudicial manner in your dealings with staff, clients and / or customers as you will be regarded as a representative of your Laboratory as well as the Company, and you should behave accordingly. Matters regarding patients are confidential and must not be discussed except in the course of your duties. You will be expected to sign an undertaking to observe all patient and Company confidentiality. To be aware of and abide by the rules and codes of the Laboratory. This includes all core HR policies such as absence reporting, requesting of annual leave, and is particularly important in the case of Health and Safety and Fire procedures. To behave in a professional manner and co-operate with all other members of staff at all times. You will be trained for the work you are expected to do. Do not attempt any work unless you have been signed off as competent to do so. These competencies must be maintained and reviewed. You should communicate any difficulties, problems, accidents or incidents affecting the department as soon as possible to a section leader/manager.
Fish! Kitchen in Kingston KT2 7AF a restaurant and takeaway - is seeking an experienced and reliable waiter/waitress to join our small, dedicated team for a permanent, long-term position. You must be able to work between Tuesday and Saturday in a various weekly rota. The restaurant is closed on Mondays and Sundays. The shift are lunch 10am to 4pm, dinner 4pm to close and some double shifts all day with break. The hours are around 25-30 per week. About Us: Our small but perfectly formed restaurant offers a range of seafood delights, from classic fish & chips to lobster and oysters. We pride ourselves on serving the freshest fish and seafood, sourced directly from our own fishmonger, Jarvis, located next door. The Role: - Customer Service: Provide excellent service in both our restaurant and takeaway sections. - Environment: Friendly atmosphere catering to families, regulars, locals, and business professionals. What We Offer: - Pay: £12.50 /hour plus full share of weekly tips - Payment: Monthly payment with weekly access available via the Wagestream app. - Holidays: 28 days holiday (including bank holidays), increasing with length of service. - Discounts: 20% discount when dining in. - Meals: Complimentary meals and drinks during shifts. - SAGE retail-wellbeing discount, in-house training, and pension scheme. Requirements: - 1-2 years of experience as a waiter/waitress in a restaurant. - Availability: Full-time availability as per the weekly rota. - Excellent communication skills. - Naturally organized. - Personable and friendly attitude. - Team player. - Trustworthy and efficient. ** Eligibility** All applicants must be eligible to work in the UK and must obtain a Share Code prior to application.
For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities: - Prepare pasta dishes and pizza according to recipes or as directed by head chef. - Assist in the development of new pasta and pizza recipes. - Ensure that all food meets quality standards and is presented attractively. - Maintain cleanliness and organization in the kitchen area. - Assist with inventory management and ordering supplies. - Collaborate with other kitchen staff to ensure smooth operations. Requirements: The job roles involve: Serving / preparing customers food ( good knife skills would be beneficial) , ensuring Food Safety and general cleanliness, Delivering excellent customer service, Helping to build a strong regular customer base, Restocking and looking after displays etc. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.
- Hours: 10–15 hours/week (mornings, evenings and occasional weekends) - Pay: £12–£15/hour + commission About FitLab23 FitLab23 is a women-first strength & conditioning gym that empowers our community to feel confident, strong, and supported. With small-group strength training, boxing, and conditioning, we promote real results in a fun, inclusive environment. Role Overview As our Deputy Gym Manager, you’ll be the right-hand person to Henry and Bee, supporting day-to-day gym operations while helping drive sales, member experience, and content/marketing. You’ll split your time between the gym floor, community engagement, and digital storytelling. Key Responsibilities - Sales & Membership Growth - Welcome potential members, conduct gym tours, and guide prospects through our offers (Ultimate Champion, Athlete, Hero) - Make follow-up calls, manage CRM entries, and close membership sales (with commission) - Support marketing campaigns to generate new leads - Customer Experience & Journey - Ensure world‑class first impressions: greet, assist, and build rapport - Oversee class bookings (via our app) and respond to questions or feedback - Maintain a welcoming, inclusive atmosphere in all gym areas - Content Creation & Marketing - Produce engaging social media content (photos, Reels, Stories) around workouts, member transformations, tips, events - Collaborate on local marketing efforts (e.g., mailers, local ads) to boost visibility - Help grow social presence using best practices—member spotlights, local influencer partnerships, regional hashtags Operational Support - Liaise with coaches to monitor class quality and customer satisfaction - Assist with light admin, membership records, CRM updates - Maintain gym standards—cleanliness, safety, equipment readiness What We’re Looking For - Passion for fitness, strength training or boxing; aligned with our female‑empowerment mission - Proven sales experience: comfortable with phone and in-person lead conversion (1+ year preferred) - Excellent verbal & written communication; strong organisational and time-management skills - Social media savvy: basic photography/video editing and content sense - Confidence in using CRM systems, Microsoft Office apps - Adaptability and drive: able to multitask in fast-paced environment - Flexibility for evening and weekend shifts Why FitLab23? - Join a close-knit, high-energy team that holds community first - Flexible scheduling—ideal for students or part-timers - Competitive pay with commission - Unlimited access to our classes and gym - Real career growth potential within our expanding brand
Important Notice for Applicants: This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities : · To be proactive with contributing to the success of the department · Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. · To ensure all procedures pertaining to revenue capture are up-held at all times · To minimise wastage at all opportunities · To actively promote an energy efficient culture throughout the department · To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. · Positive working relationships are established and maintained with colleagues throughout the Hotel · Customer feedback, both positive and negative are responded to appropriately and efficiently · Information on customer service problems is gathered in order to improve the service offered · A positive personal image is maintained at all times · The needs of the customer are kept in balance with the needs of the organisation · All guests are received and offered assistance in a positive manner at all times · To answer all telephone calls in a polite and professional manner · Table bookings are handled according to departmental procedures · Back and front of house service areas and equipment are prepared, maintained and cleared · Bars, dining rooms and function rooms are prepared, maintained and cleared · Assistance is given in the maintenance of food displays · Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures · Cleaning is undertaken within the food and beverage areas as required · Dining areas are prepared according to the requirements of business · Food is served promptly, accurately and according to the standards of the department · Drink orders are taken and served following departmental procedures · Wine orders are prepared, taken and served accordingly · Customer satisfaction is monitored throughout the meal and any remedial actions taken as required · All customer feedback, positive and negative is reported to the Team Manager or Supervisor · Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures · To adhere to all Health and Safety Requirements as required by Hotel · To adhere to the Food Hygiene Regulations and Licensing Laws · To adhere to the requirements of the Data Protection Act at all times
Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: - Greet and assist customers with a warm and friendly demeanour. - Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger. - Assist in maintaining an attractive and organised store environment. - Process sales transactions accurately and efficiently. - Handle customer inquiries, concerns, and returns professionally. - Collaborate with the team to achieve sales targets and uphold the brand's standards. - Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: - Previous retail or customer service experience - Excellent communication and interpersonal skills. - A passion for fashion and an eye for style. - Ability to work well in a team and thrive in a fast-paced retail environment. - Strong problem-solving skills and attention to detail. - Dependable, punctual, and a positive attitude. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!
Job description Do you have a passion for creating beautiful brows, lashes and facials? Join our stunning high end and modern Beauty Lounge in the heart of Battersea, a 5 minute walk from Clapham Junction Station. We are seeking an experienced Brow Technician to join our amazing team! What we offer: - A gorgeous modern, contemporary and heated/air conditioned beauty lounge - Friendly and supportive team - Flexible work hours - Fully equipped and professional workspace - Discounted treatments - Career progression - Team socials - Safe work environment - Staff kitchen with seating area What we're looking for: - A fully qualified beauty therapist / beautician who has a minimum of 2 years experience within the beauty field - MUST be able to wax or thread, map, shape, tint and laminate eyebrows - Be able to perform lash lifts / extensions - Be able to carry out facials / be willing to learn - Engage with clients to understand their preferences and provide tailored recommendations - Excellent communication and interpersonal skills - Able to retain clientele - Outgoing personality, engaging proactively with clients, ensuring they feel welcome and relaxed - High standards of grooming, hygiene and presentation at all times - To be reliable, punctual and professional at all times - To ensure a clean and sanitary work environment by following sterilisation and disinfection protocols - To assist with cleanliness of the salon - Handle client enquiries and feedback in a professional manner to enhance customer experience and maintain salons 5* reputation Responsibilities: - Provide exceptional customer service by greeting clients warmly and addressing their needs. - Utilize strong communication skills to explain beauty treatments and procedures clearly. - Perform eyebrow and eyelash application with precision and care. - Maintain a clean and organized workspace to ensure a pleasant experience for clients. - Stay updated on beauty trends and techniques to offer the best services possible. - Assist with content creation Please provide examples of your work/link to your social media for us to assess your suitability for the role.
Lead and supervise front-of-house staff during service. Delegate responsibilities, manage shift schedules, and ensure that team performance meets operational and customer service standards. Maintain high levels of guest satisfaction by managing service flow, ensuring prompt and friendly service, and resolving complaints effectively. Oversee daily floor operations, including opening and closing procedures, cleanliness, table setups, and visual presentation. Support the onboarding of new staff members and conduct on-the-job training to maintain high service quality and team consistency. Ensure full adherence to health and safety regulations and food hygiene standards. Monitor usage levels, manage inventory, and place restocking orders to ensure availability of essential service items. Assist with daily reporting and staff performance reviews. Provide feedback and operational updates to senior management.
Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Setting up dining tables and preparing the correct Mise en place Assist guests regarding questions about Food & Beverage, as well as up-selling our House Specialities. Taking Food & Drinks orders and notify the management/kitchen for allergies and other Dietary requirements Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Adept knowledge regarding the 14 allergens Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage
Job Opportunity: Chef Join our passionate team and make a difference! Position: Café Cook Hours: 35 hours per week. Location: Earlsfield, SW17 Are you a skilled cook with a passion for fresh, high-quality food? We are looking for a motivated Café Chef to join our team and contribute to our social enterprise, providing excellent customer service and workplace opportunities. About the Role As a Café Chef, you will prepare and serve freshly made breakfasts, Brunch, light lunches, cakes, and snacks. You’ll work closely with the owners to maintain a high standard of food quality and customer experience. Your role will also include supporting the development of menu ideas and maintaining kitchen hygiene standards. Key Responsibilities: Prepare and serve fresh, high-quality breakfast, lunch, and snack options for eat-in and takeaway customers. Cook to order in a fast-paced café environment while maintaining excellent presentation and taste. Engage with customers, responding to feedback to enhance their experience. Assist in menu planning and introducing new dishes to attract customers and boost revenue. Maintain high hygiene standards, ensuring all areas, including fridges and freezers, are kept clean and well-organized. Monitor and record fridge and freezer temperatures daily. Ensure proper food handling, storage, and rotation according to food hygiene regulations. Minimise food wastage and keep track of inventory. Maintain and report issues with kitchen equipment to the Owners. Comply with all Health & Safety and Food Hygiene regulations. Person Specification: Essential Skills & Experience: Proven experience in a café, restaurant, canteen, or pub kitchen. Strong cooking skills with a flair for high-quality food preparation. Excellent communication and teamwork skills. A proactive and motivated approach, with the ability to work under pressure. A positive, customer-focused attitude with a passion for food. Good time management and the ability to multitask effectively. Desirable: Food Safety & Hygiene and Understanding Allergens qualifications. Personal Qualities: A results-driven approach with a commitment to high standards. A collaborative team player who supports colleagues and contributes to a positive workplace. Customer-focused, professional, and proactive in problem-solving. Eager to learn and take advantage of development opportunities. Why Join Us? Work in a friendly and supportive team with a strong community focus. · If you’re ready to bring your Chef skills to Toast Stores and be part of something fresh and exciting, we’d love to hear from you!
Could you be the most important person in our kitchen? Join us as a Kitchen Porter and you’ll be the person who keeps the wheels turning in our busy kitchen. You’ll keep it clean; you’ll keep it safe - and you’ll protect the space in which the chefs can create their magic… The team spirit in our kitchens is brilliant and there’s real pride in helping create something special for customers. This is also a great way to learn about catering. The Sun is a business where kitchen assistants can go on and progress their career – and given our passion for fresh ingredients, there are few better places to learn the food business. If you’ve never worked in a professional kitchen before, don’t worry. For this role, personality and potential are more important than skills and experience.
Duties and Responsibilities: · Oversee daily office operations, ensuring a smooth workflow and efficient administrative processes. · Manage scheduling and coordination of staff, including sales, customer service, and technical support teams, to ensure optimal coverage and productivity. · Oversee inventory levels of e-bikes and related accessories, coordinating with suppliers to ensure timely restocking and availability of products. · Ensure high levels of customer satisfaction by managing customer inquiries, complaints, and feedback effectively. · Assist in budgeting, invoicing, and payroll processes, ensuring accurate financial records and timely payments. · Implement promotional campaigns, manage social media presence, and support events or exhibitions related to e-bikes. · Ensure that the company adheres to all relevant health, safety, and environmental regulations related to e-bike sales and operations. · Monitor product quality and customer feedback to identify areas for improvement and ensure that the company maintains high standards. · Prepare regular reports on sales performance, customer satisfaction, and operational efficiency for senior management review. · Organise training sessions for staff to enhance product knowledge, customer service skills, and compliance with company policies. · Serve as the primary point of contact for internal and external communications, fostering positive relationships with clients, suppliers, and stakeholders. · Address any operational issues or challenges that arise, implementing effective solutions to maintain productivity and service quality. ** Skills and Qualifications:** · Proven experience in an office management or administrative role. · Background in customer service, with a focus on resolving inquiries and complaints effectively. · Experience in supervising or leading a team. · Relevant Bachelor’s /Master’s degree. · Familiarity with inventory control processes and supplier management.
⸻ We are currently looking for a reliable, energetic, and fashion-forward Sales Assistant to join our boutique team in Fulham. Requirements: • Female, in her 20s • Fluent in English (spoken and written) • Reliable, active, and enthusiastic • Passionate about fashion and customer service • Well-presented and confident in a retail environment -Working Days: 3 to 4 days per week - Salary: Competitive, based on experience + commission This is a great opportunity for someone who loves fashion and enjoys working in a dynamic retail environment. If you meet the criteria and are ready to join a stylish and supportive team, we’d love to hear from you!
Job Title: Warehouse Operative Location: Unit 17, Sovereign Park, Coronation Road, London, NW10 7QP Job Type: Part-time Salary: Hourly rate depending on experience Job Summary: We are seeking a reliable and hardworking Warehouse Operative to join our dynamic team. The ideal candidate will be responsible for efficiently handling goods and materials within our warehouse environment, ensuring accuracy, safety, and timeliness in all aspects of inventory and distribution. This role requires strong attention to detail, the ability to work independently and as part of a team, and a commitment to maintaining a clean and organised workspace. Key Responsibilities: - Receive, check, and store incoming goods accurately and safely. - Pick, pack, and prepare customer orders for dispatch in line with company standards. - Operate warehouse equipment such as pallet trucks and forklifts (if certified). - Maintain accurate inventory records using stock control systems. - Conduct regular stock checks and report any discrepancies. - Follow all health and safety procedures to ensure a safe working environment. - Keep the warehouse clean, organised, and compliant with regulations. - Assist in loading/unloading deliveries as required. - Collaborate with other team members to ensure efficient workflow. Requirements: - Previous experience in a warehouse or logistics role preferred. - Good physical fitness; ability to lift and move items safely. - Basic understanding of health and safety procedures but not essential - Strong attention to detail and ability to work under pressure. - Good communication and teamwork skills. - Flexibility to work shifts or overtime when required. - Forklift license (desirable but not essential). Benefits: - Competitive salary and overtime opportunities. - On-the-job training and development. - Supportive team environment. - Opportunities for career progression.
101 West, Westbourne Grove We’re looking for a Front of House team member to join our friendly crew at 101 West – a bakery & deli that feels like home to our customers and team alike. As a family-run business, we care deeply about service and creating a warm, welcoming environment. If you're upbeat, reliable, and love good food and great coffee, this could be the perfect role for you. Your role will include: - Greeting and serving customers with warmth and efficiency - Keeping shelves and deli displays tidy and well-stocked - Assisting with open and close cleaning routines - Washing dishes related to the coffee bar and deli - Monitoring stock levels and communicating with the kitchen - Supporting the team with general front-of-house duties (clearing tables, taking orders, helping with takeaway flow, etc.) About you: - You enjoy working with people and have a strong sense of hospitality - You’re a team player with a proactive attitude - You have a good eye for detail and cleanliness - Experience in a café/deli/hospitality environment is a bonus, but not required if you’re enthusiastic and ready to learn What we offer: - A positive and supportive work culture - Daytime working hours - Opportunity to grow with a passionate, community-focused team
You Should Apply If You Are: Customer-focused and skilled at developing lasting customer relationships. Capable of providing quality backup support for the rest of the team. An experienced mechanic, qualified to at least Cytech Level 2 (Level 3 preferred) or equivalent. Familiar with E-bikes (preferred). Methodical, with a high level of accuracy and attention to detail. A proactive problem solver with a "can-do" attitude. Able to work effectively under pressure, especially during high seasonal workloads. Proficient in working with hydraulic brake systems, electronic gear shifting, e-bike maintenance, suspension servicing, and wheel building, with a strong ability to learn quickly on the job. Eager to learn and develop technical knowledge. Familiar with POS and workshop booking software. Remote Work: No Responsibilities: Perform routine maintenance and repairs on bicycles, ensuring optimal performance and safety. Utilize hand and power tools to diagnose and resolve mechanical issues. Assist customers with bike-related inquiries and provide expert advice on repairs and upgrades. Lift and maneuver heavy bicycle components as needed during repairs. Maintain a clean and organized workspace, adhering to safety protocols. Stay updated on the latest bicycle technologies and repair techniques. Must-Haves: More than 3 years of workshop trade experience. Understanding of trade suppliers and knowledge of sourcing branded parts. Strong customer relationship skills. Familiarity with EPOS bicycle workshop management systems. Cytech Level 2 or above, or relevant training. If you are passionate about bicycles, have the required skills, and want to be part of a dynamic team, we would love to hear from you!
We are seeking a motivated and enthusiastic Apprentice Hairdresser to join our dynamic team at Hair By Radoushka. As an apprentice, you will receive hands-on training while assisting experienced stylists in providing exceptional hair services to our clients. This role is perfect for individuals passionate about the beauty industry and eager to learn the art and science of hairstyling. Key Responsibilities: - Assist senior stylists with various hair services, including cutting, coloring, and styling. - Greet clients warmly and ensure a positive experience throughout their appointment. - Maintain a clean and organised work environment, including tools and equipment. - Participate in training sessions to learn new techniques and stay updated on industry trends. - Perform basic hair treatments and assist with client consultations. - Provide excellent customer service and build rapport with clients. - Help with salon maintenance tasks, such as washing towels, stocking supplies, and sanitising tools.
PRIMARY RESPONSIBILITIES General · To anticipate customer needs by continuous improvement of existing offering and development of newness. · To report all disciplinary and grievance matters immediately to the Head Chef · To inform the Head Chef of any irregularities in the conduct and/or appearance of staff from another department. · To ensure that the Kitchen and Staff Canteen are regularly cleaned and are tidy at all times. Ensures that stock and linen are properly used to prevent soiling, damage and wastage. · To handle all guests’ requests, queries and complaints, in a courteous, prompt and discrete manner. · To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. · To be fully conversant with all Hotel and Departmental policies and procedures. · To manage staffing levels and to make adjustments as required. · To assist in the recruitment and selection of people according to the hotel’s recruitment and selection policies, procedures and guidelines. Food quality · To ensure that food hygiene standards are exemplary at all times so that legal and company requirements are met. · To ensure that correct mis-en-place has been effected before service and that the staff are completely familiar with the production of dishes on the menu.· To ensure the correct preparation, presentation and service of dishes to the guests and also the staff restaurant according to the standards of the hotel.· To order, receive and store all food commodities and related supplies in accordance with company specifications. · Swabs and other required procedures are carried out according to company standards · Best practice is adapted to suit the hotel’s operation · Working practices are demonstrated during every shift · Personal inspection and monitoring of buffet display · Personal inspection of service at the carvery · There is no shortage · Service is calm and organised · Presentation standards and SOPs are in place to support current menus Training · To work in conjunction with the Head Chef to implement re-training or additional training when a need is identified. Health and Safety · Report to the Department Health and Safety Representative or Security Officer any Health and safety hazards. · Report immediately to the Security Office any accidents that may occur. · In the case of fire or bomb threats, assists in the clearing of all occupied rooms to ensure that all guests are roused. · In case of fire, bomb emergencies, assists in evacuating staff and guests in their area to the assembly point. Additional duties · Comply with set standards of behaviour, discipline and appearance within the hotel. · Comply with the Hotel's Health, Safety and Hygiene policy. · Perform related duties in the Kitchen and related departments and special projects as assigned. · Comply with the Hotel and Departments Environmental procedures · To carry out any additional task deemed reasonably by the Manager. Please note: This is a full-time position. Only full-time applicants will be considered.
Airfreight Operations Specialist – Join Our Specialist Team in Hounslow Salary: Up to £34,000 (DOE) + Pension & Perks | Full-Time | Monday to Friday Are you looking to take the next step in your airfreight career? We’re a growing, dynamic team specialising in Dangerous Goods airfreight, and we're seeking an experienced and motivated Operations Specialist to join us at our Hounslow office. Why Join Us? You’ll be part of a collaborative and skilled team, managing complex shipments across air, road, and sea. This is a great opportunity for someone who thrives in a fast-paced environment and is looking for long-term career growth in a specialist field. Key Responsibilities: Manage door-to-door airfreight shipments (import and export) Act as the main point of contact for customers and agents Book airfreight shipments and monitor tracking and updates Process customer and supplier invoices accurately and on time Assist with packing, documentation, warehousing, and local collections and deliveries as needed. Handle freight up to 30kg as required. What We're Looking For: Minimum 2 years’ experience in airfreight/logistics with a freight forwarder Dangerous Goods (DG/IATA) certification preferred Confident using MS Word, Excel, and Gmail Strong communication skills and attention to detail Able to work independently and as part of a team Full UK driving licence Must be able to commute to Hounslow What We Offer: Competitive salary up to £34,000 depending on experience Company pension scheme Ongoing training and development A supportive and experienced team environment If you're passionate about logistics and ready to take on a key role in a niche sector, we’d love to hear from you.
Job Summary We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced environment in a boutique hotel in East Putney. The ideal candidate will possess a passion for hospitality and demonstrate exceptional guest service skills. As a Server, you will be responsible for providing an outstanding dining experience by taking orders, serving food and beverages, coordinating with chefs and ensuring customer satisfaction throughout their breakfast. Responsibilities Greet guests warmly and provide them with menus Take food and drink orders accurately and promptly Upsell menu items to enhance the dining experience Ensure food safety standards are met during food preparation and service Serve food and beverages in a timely manner while maintaining high presentation standards Respond to guest inquiries and resolve any issues or complaints efficiently Collaborate with kitchen staff to ensure smooth service flow Maintain cleanliness of the dining area, including tables, chairs, and utensils Assist in training new staff members as needed Skills Previous experience in a hotel or hospitality setting is preferred Strong knowledge of food safety practices Ability to upsell menu items effectively Basic culinary skills for food preparation tasks Excellent time management skills to handle multiple tables efficiently Proficient in basic maths for handling bills and payments Outstanding guest service skills with a friendly disposition Familiarity with kitchen operations and teamwork Job Types: Full-time, Zero hours contract
We’re Electrical4Less – a busy electrical trade counter with a growing online store, based in Fulham. We’re not too worried about your past experience — we’re far more interested in how switched-on you are now. We're after someone bright, energetic, and ready to crack on. This role isn’t for clock-watchers, serial sick-day-takers, or people who treat their alarm clock as a suggestion. The Role: - Speaking with customers in person, over the phone, and via email - Dealing with orders, stock, deliveries, and product enquiries - Supporting our growing e-commerce side – SEO, product listings, data entry (we’ll train you) - Learning the trade as you go ** What We’re Looking For:** - Quick thinker, confident communicator, and a good observer - IT literate – basic email, Excel, Google Docs is a must - Eager to learn – this is a genuine opportunity to gain trade and digital skills - Calm under pressure – we’re busy, and you’ll need to keep up - Reliable – if you tend to "oversleep" or call in sick every other Monday, this probably isn’t your calling We’re a small, no-nonsense team. We get on well, work hard, and don’t take ourselves too seriously. What we do take seriously is showing up, doing the job right, and looking after our customers. ** ** In Return, You’ll Get: - A hands-on role where no two days are the same - Training in both the electrical trade and online retail (including SEO) - A chance to grow with a company that’s expanding fast - Location: Fulham, SW6 Hours: Full-time Pay: Depends on you – we reward ability and attitude ** Start:** When we find the right person To Apply: Send a short message telling us why you think you’d be a great fit. CV welcome but not essential – show us you're sharp and we’ll take it from there.
Manage the shop's daily activities, ensuring smooth opening and closing procedures, and maintaining high standards of cleanliness and organization. Lead, supervise, and coordinate the work of team members, fostering a positive and efficient work environment. Handle customer enquiries, feedback, and complaints professionally and efficiently, ensuring a high level of customer satisfaction. Oversee stock control, order supplies timely, and manage inventory to prevent shortages or overstocking. Monitor portion sizes to maintain consistency in food quality and minimize waste. Ensure strict adherence to food safety regulations and health and safety standards within the shop. Create staff rotas and manage shift coverage effectively to meet business needs. Assist in budgeting, monitor sales performance, and implement strategies to achieve financial targets.
Looking for a kind and enthusiastic person with good customer service and ironing skills (or willing to learn). It is a part - time post- 4h per day including Sat.
Position Summary: We’re looking for a friendly, detail-oriented Community Virtual Assistant to support and grow in the work community. In this role, you’ll be the first point of contact for members, helping foster a welcoming, engaging, and inclusive environment across our digital platforms. Key Responsibilities: - Actively engage with community members across channels like Facebook Groups, Discord, Slack, Instagram, and forums. -Respond promptly and professionally to questions, comments, and support requests. - Encourage positive interaction and community participation through thoughtful moderation and conversation starters. - Monitor and enforce community guidelines, ensuring respectful and appropriate interactions. - Track engagement and community trends, reporting key insights and feedback to the internal team. - Support virtual events such as webinars, Q&A sessions, and live discussions. Requirements: - Previous experience as a Virtual Assistant, Community Moderator, or in a customer-facing online role. -Exceptional written communication skills with a personable, clear, and professional tone. - Strong organisational skills and the ability to manage multiple channels and tasks at once. - Self-motivated with the ability to work independently and manage time effectively. - Must be 23 years old above
We are looking for experienced, enthusiastic Assistant Manager for our Café based in the heart of West London. As a Assistant Manager at C'est ici you will be a part of amazing environment working in centre of West London where we are having our loyal customers as well as C'est ici it's a spot loved by tourists staying in nearby hotels. C'est ici Bakery has been here over 30 years. As a Assistant Manager your role will involve: Deliver friendly high- quality service to every customers Be proactively involved in the local community Train, coach and develop the team Maintain high standards of cleanliness and safety at work Implementing and following company standards and procedures This role is based on 5 working days week (we are open 7 days a week) Job Type: Full-time Salary: £12.50-13.50 per hour Schedule: 8 hour shift
The role of Project Coordinator involves providing essential support to Account Managers (AMs) and Sales Managers (SMs) to deliver outstanding client service within the Sales Team. Key responsibilities include preparing precise and timely quotes, coordinating with suppliers to obtain pricing and necessary product information, and ensuring compliance with industry regulations. Success in this role requires exceptional organizational skills and keen attention to detail to manage project-related tasks effectively and efficiently. Key Responsibilities: Quoting: - Prepare, update, and revise quotes with accuracy and in a timely manner. - Interpret handover instructions with precision, ensuring a clear understanding of project requirements and expectations. - Collaborate with AMs and SMs to analyse customer schedules and finalize quote specifications when necessary. - Coordinate with suppliers to gather product pricing and technical details on feasibility and suitability. - Maintain clear and proactive communication with AMs and SMs to inform them of critical updates, delays, or missing information. - Ensure all communications and quote-related documentation are properly organized and accessible. - Actively follow up with suppliers, AMs, and SMs to minimize delays in project timelines. Other Sales Support Tasks Include: - Prepare and organize Operations & Maintenance (O&M) documents, including: Product Data Sheets, Fire-Resistance Certificates, Upholstery Care Guidance. - Develop Box Labelling Instructions for specific projects to assist the purchasing team. - Prepare finish swatches and showroom samples for meetings / project sign-offs. - Check product lead times and stock availability when required for project planning. Skills and Qualifications: - Strong organizational and multitasking abilities. - High attention to detail and accuracy in all tasks. - Excellent communication and interpersonal skills to liaise effectively with internal teams and suppliers. - Ability to work under pressure and meet deadlines.
We are looking for someone who is passionate about Italian food, and thrives on providing exceptional service. You will be responsible for serving customers, providing advice and selling food retail products, assist in organising and maintaining the food fridges and retail shelves, slicing meats and cheeses, preparing and presenting foods from our kitchen for retail display and sale. You will need to be comfortable working in a small team, we are a total 8 people with 6 working per shift. We open 6 days a week, Monday to Saturday, Sunday closed, you will need to work 5 days of those days on a rota system.
About MSL: MSL Cabling Limited, founded in 2019 and with a combined experience in the industry of over 100 years, stands at the forefront of Sub Mains, Structured Cabling & Fibre Installation companies in both the UK & Europe. With an unwavering commitment to excellence, MSL Cabling Limited has established itself as a true industry leader, consistently delivering high quality solutions to meet the evolving needs of its clients. With a highly skilled and experienced team, and a dedication to innovation, MSL Cabling has become synonymous with superior craftsmanship, efficiency and customer satisfaction. We are looking for a highly organised Administrative Office Assistant, who will support the day to day running of the business. This is a full-time office-based role and an excellent opportunity for someone who is eager to gain hands-on experience in a fast-paced and ever-growing company. Main Responsibilities: • Support the senior leadership team with various projects and tasks as required • Handle incoming and outgoing calls • Assist with managing and maintaining company assets • Assist with booking accommodation and travel, for various projects in the UK and Europe • Perform general administrative tasks, such as filing, data entry, and document preparation • Attend meetings and other events, as required, to take comprehensive and accurate minutes • Assist with ordering any equipment as and when required and creating purchase orders About You: • A-Level’s or equivalent • Prior experience in an office support or administrative role is preferred but not required • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) • Excellent organizational and time management skills • Strong attention to detail and accuracy • Ability to multitask and prioritize tasks effectively • Excellent communication and interpersonal skills • Ability to think on their feet and be proactive • Disciplined and incredibly organised • A people person, with an ability to build and maintain strong relationships with the team • Team player but can also work independently as and when required • Equally personable face to face, over the phone, and in writing • Comfortable working in an early-stage business, where time is critical, and things change frequently • Languages: Fluency in English, both spoken and written. Any other European languages are a bonus The successful candidate will be rewarded with a competitive package and the opportunity for personal and professional development within the company.
We are seeking a passionate and dedicated Barista to join our vibrant team at Battersea Brew. As a Barista, you will be responsible for creating exceptional coffee experiences for our customers while ensuring a welcoming and friendly atmosphere as well as creating content on a daily basis. Your role will involve not only preparing high-quality beverages but also engaging with customers to provide outstanding service, and working with the marketing team to promote the coffee shop online. If you have a love for coffee and enjoy working in a fast-paced environment, this could be the perfect opportunity for you. Duties Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks. Maintain cleanliness and organisation of the coffee station and seating areas. Assist with food preparation, ensuring adherence to food safety standards. Engage with customers in a friendly manner, taking orders and providing recommendations based on their preferences. Manage time effectively to ensure prompt service during busy periods. Manage content creation duties throughout the shift without interrupting service. Handle cash transactions accurately, utilising basic maths skills for processing payments. Monitor inventory levels of coffee beans, milk, syrups, and other supplies; report any shortages to management. Uphold high standards of hygiene and cleanliness in accordance with food safety regulations. Requirements Previous experience in food preparation or as a Barista is essential. Strong time management skills to handle multiple tasks efficiently in a busy environment. Basic maths skills for cash handling and order processing. Knowledge of food safety practices is preferred. Excellent communication skills with the ability to engage positively with customers. A passion for coffee and willingness to learn about different brewing techniques and products. Join us as we create memorable experiences one cup at a time!
We're on the lookout for a friendly and reliable Ticketing Assistant to help welcome guests at a vibrant Cricket & Music Festival in Isleworth! 📅 Date: 13th July 🕙 Hours: 10 hours guaranteed work 📍 Location: Isleworth 💷 Pay: Competitive day rate + food provided What you'll be doing: Greeting attendees at the entrance Scanning or checking tickets Assisting with wristbands and entry flow Providing basic event information to guests Being the friendly face of the festival! Who we're looking for: Punctual and professional Confident with people and crowds Great communication and customer service skills A calm presence in a busy environment Experience in events or hospitality is a bonus (but not essential) Why join us? You’ll be part of a buzzing day of live music, exciting cricket, and good vibes – a fun opportunity to gain hands-on events experience.
Light On the Common is a well regarded neighbourhood restaurant in Wimbledon village. We are looking for a full time supervisor to join our amazing team. You must have at least one year’s relevant experience, be customer focused, smiley, lead by example, be proactive, have barista experience, be punctual, hard working and fun to work with. £17-18 per hour