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We seek an experienced and passionate General Manager to lead our cosy, neighbourhood Italian restaurant. If you have a love for authentic Italian cuisine, strong leadership skills, and a commitment to delivering exceptional customer experiences, this is the perfect opportunity for you. Join us in creating a warm, welcoming atmosphere where our local community feels right at home! Key Responsibilities: Leadership & Team Management: Oversee daily operations and ensure smooth running of the restaurant. Recruit, train, and manage a diverse team of staff, including front-of-house and kitchen personnel. Foster a positive work environment and promote teamwork and professional development. Customer Service: Maintain high standards of customer service to ensure a memorable dining experience. Handle customer inquiries, complaints, and feedback promptly and effectively. Implement strategies to enhance customer satisfaction and loyalty. Business Operations: Develop and execute operational policies and procedures. Monitor financial performance, including budgeting, forecasting, and cost control. Manage inventory, ordering, and supplier relationships to ensure quality and consistency of ingredients. Marketing & Community Engagement: Collaborate with the marketing team to create and implement promotional strategies. Build relationships with local businesses and the community to drive traffic and brand awareness. Plan and execute special events and promotions to attract and retain new customers. Compliance & Safety: Ensure compliance with health, safety, and hygiene standards. Maintain knowledge of industry trends and regulations to ensure the restaurant meets all legal requirements. Qualifications: Minimum of 3 years experience as a General Manager in a high-volume restaurant environment - with proven references Proven ability to manage all aspects of restaurant operations, including team leadership, financial management, and customer service. Excellent communication, organizational, and problem-solving skills. Ability to work flexible hours, including nights, weekends, and holidays. Passion for the hospitality industry and a commitment to delivering exceptional guest experiences. What We Offer: Competitive salary Opportunities for career growth and development. A supportive and dynamic work environment. Employee discounts on dining.

Job Description: Level 5 Registered Manager Job Title: Registered Manager (Level 5) Location: London Reports to: Director/Owner Job Type: Full-time Overview: We are seeking a passionate and experienced Level 5 Registered Manager to oversee the day-to-day operations of our domiciliary care service. You will be responsible for ensuring that our care services meet the highest standards of quality, safety, and compliance with regulatory requirements. This is a fantastic opportunity to lead a team of dedicated care professionals and make a meaningful difference in the lives of our clients. Key Responsibilities: • Lead and manage the care team, ensuring a high standard of care delivery. • Oversee all operational aspects, including staffing, client care plans, and scheduling. • Ensure compliance with CQC standards and regulations. • Develop and maintain policies, procedures, and risk assessments. • Conduct regular audits and assessments to ensure continuous improvement. • Manage recruitment, training, and development of staff. • Handle complaints, safeguarding issues, and incidents effectively. • Ensure that staff and clients are fully supported, with regular supervision and reviews. • Maintain accurate records and ensure the company is audit-ready at all times. Qualifications & Experience: • Level 5 Diploma in Leadership for Health and Social Care or equivalent. • Proven experience in managing a domiciliary care service or similar. • In-depth knowledge of CQC regulations and compliance. • Strong leadership, communication, and organizational skills. • Ability to work independently and as part of a team. Benefits: • Competitive salary. • Ongoing professional development and training. • Flexible working arrangements. • Supportive and collaborative work environment. If you’re a dedicated and experienced manager with a passion for quality care, we’d love to hear from you!

Assistant Manager Cafer Erol 137 Brompton Road SW3 2EA Job Summary: The Assistant Manager will support the managerial team by utilizing strong organizational skills and team-leading abilities. This position requires in-depth knowledge of business management, including labor cost management, scheduling, and inventory control, to ensure operational excellence and enhance customer satisfaction. Key Responsibilities: - Assist the Store Manager in daily operations and strategic decision-making. - Supervise, train, and motivate staff to deliver exceptional service and meet performance goals. - Efficiently manage labor costs, schedules, and employee rotas. - Address customer inquiries and resolve conflicts to maintain high service standards. - Monitor inventory levels, assist in stock management, and optimize supply chain processes. - Collaborate with the management team to implement effective marketing and promotional strategies. - Prepare and analyze reports on sales, labor costs, and staff performance. - Enforce company policies, ensuring compliance with health and safety regulations. - Assist in the recruitment and onboarding of new employees. Salary: £14.00 to £20.00 per hour Additional Information: - Immediate start required. - Must be authorized to work in the UK. What We Offer: - Competitive salary and benefits package. - Opportunities for career advancement. - A dynamic and supportive work environment.

Job Overview: We are seeking a highly organized and customer-focused Accommodation Manager to oversee the efficient operation of accommodation services. The role requires managing day-to-day activities, ensuring a high standard of service delivery, maintaining property standards, and fostering positive relationships with residents, staff, and service providers. ** Key Responsibilities:** 1. Operational Management: Oversee the daily operations of accommodation facilities, ensuring smooth and efficient functioning. Manage bookings, allocations, and check-in/check-out procedures. Conduct regular inspections to ensure compliance with health, safety, and hygiene standards. ** ** ** 2. Customer Service:** Act as the main point of contact for residents or guests, addressing inquiries and resolving complaints promptly. Foster a welcoming and supportive environment for all residents. Gather feedback and implement improvements to enhance customer satisfaction. ** 3. Staff Management:** Recruit, train, and supervise accommodation staff, ensuring they deliver excellent service. Schedule and delegate tasks to ensure optimal staff performance. Monitor staff adherence to organizational policies and procedures. ** 4. Financial Oversight:** Manage budgets and control costs while ensuring quality service. Handle billing, invoicing, and payment collection accurately. Monitor occupancy rates and optimize revenue generation opportunities. ** 5. Maintenance and Compliance:** Coordinate with maintenance teams to ensure facilities are in good repair and fully operational. Stay updated on regulatory compliance and implement necessary measures. Maintain accurate records of incidents, maintenance logs, and regulatory certifications. ** Key Requirements:** ** Education and Experience:** Proven experience as an Accommodation Manager, Property Manager, or a related role. Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred). Knowledge of housing laws and regulations is a plus. ** Skills and Competencies:** Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Leadership skills to manage and motivate a team. Proficiency in property management software and MS Office. Problem-solving and conflict resolution skills. Other Requirements: Flexibility to work evenings, weekends, or holidays as required. Ability to handle emergencies calmly and efficiently.

Supervise daily operations on the shop floor, ensuring the store is well-organized, stocked, and welcoming for customers. Support the sales team to meet performance goals and deliver exceptional customer service. Monitor inventory levels, manage stock replenishment, and ensure products are displayed correctly. Liaise with manager to resolve operational problems and ensure smooth store operations. Address customer queries and concerns promptly, ensuring customer satisfaction and a positive shopping experience. Train and guide staff, ensuring they are knowledgeable about the products and store policies. Ensure compliance with health and safety regulations and store policies.

We are seeking an experienced manager to assume the position of General Manager at a well-established gym in Eltham. The gym has been open for 3 years, we are looking for a committed individual to lead and drive the club forward with the support of an experienced owner under a successful franchised model. Please review the job description below and if you feel like you would be a good fit for the role then we very much look forward to hearing from you. Key Responsibilities: Oversee and manage all facets of business operations. Develop and implement effective sales strategies to drive membership growth and achieve revenue targets for the club. Analyse sales data and performance metrics to identify areas for improvement; implement corrective actions. Lead and motivate a team of employees to deliver exceptional customer service. Ensure compliance with company policies and procedures. Provide regular reports to senior management on business performance. Assist in recruiting, training, and developing teams, fostering a high-performance and collaborative culture. Conduct regular staff performance evaluations, provide constructive feedback, and implement development plans as needed. Oversee day-to-day gym operations, ensuring a clean, safe, and welcoming environment for members and staff. Qualifications: Proven managerial experience in gyms/health clubs. Strong leadership skills with the ability to effectively manage a team. Excellent communication and interpersonal skills. Strong organisational and time management abilities. Ability to analyse data and make informed decisions. Proficient in administrative tasks and computer applications. We offer a competitive compensation and benefits package for the right candidate. If you are a motivated individual with a passion for sales, leadership, and driving business success, we would love to hear from you. Base salary is £32,000 per annum with the option to earn up to £40,000 if club targets are met. Job Types: Full-time, Permanent Pay: £32,000.00-£40,000.00 per year

Location: United Kingdom (Based in Reading or London office with travel across the UK as required) Company Overview: We are a leading company in the renewable energy sector, specializing in the sales of innovative products. As we continue to expand, we are seeking a highly skilled and experienced Installation and Delivery Technician to join our team in the UK. The ideal candidate will possess hands-on experience with energy storage systems, inverters, and EV charger installations, as well as a strong understanding of the relevant installation processes, site surveys, and UK policies. ** Key Responsibilities**: - Oversee the delivery of projects involving the installation of energy storage battery, inverters, and EV chargers. - Ensure that all installation processes are compliant with UK regulations and industry standards. - Develop and implement standardized processes and procedures for installation, ensuring consistency and high quality across all projects. - Conduct site surveys to assess project feasibility and provide expert guidance during installations. - Supervise and provide guidance to third-party contractors, ensuring adherence to standards and timelines. - Lead and manage an internal delivery team, providing clear direction, support, and ensuring team performance. - Collaborate with other departments and external stakeholders to ensure smooth project delivery. - Ensure health and safety standards are followed on all sites. Requirements: - Must hold the installation electrician ECS gold card and BS 7671 18th Edition certificate. - Extensive hands-on experience with energy storage battery systems, inverters, and EV charger installations. - Proven experience in conducting site surveys and knowledge of UK policies and compliance requirements. - Strong ability to develop and implement standardized installation processes and workflows. - Experience managing teams and coordinating third-party contractors. - Excellent problem-solving and communication skills. - Willingness to travel across the UK as needed. ** What we offer:** - Competitive salary based on experience. - Opportunity to work with cutting-edge energy technologies. - Flexible working conditions with a mix of office and site-based work. Application Deadline : 30 November 2024 Join us in driving the future of renewable energy!

We are looking for exceptional General Manager to join our family! The Role of a General Manager is simple… to create unforgettable customer experiences for our valued customers! Responsibilities: Management of the team to ensure that exceptional food, pizzas and drinks are made and served. Communicate with customers and build exceptional experiences for them. Managing a team / supervisory experience Ensure adherence to Health and Safety and other operational requirements. To achieve company targets such as sales, food costs, labour costs Ensure a high standard of customer service throughout each department to exceed customer expectations Follow all company policies and procedures Recruit and train new members of staff with the support of the rest of the management team bot front of house and back of house Continuously look for opportunities to drive sales and ‘think outside the box’ and keeping in touch with the local community to maximise sales opportunities We are looking for a team player who is: Experienced manager of people/busy restaurants Able to provide an exceptional customer experience through amazing food Enthusiastic with a ‘can do’ attitude Able to work well under pressure Smartly presented and professional in approach Positive with a can-do attitude Respectful to co-workers and customers Self-motivated to learn Punctual A good planner and organiser Great at communication Able to problem solve and has sound judgement Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided Lockers provided

Maresco is a Spanish restaurant with a strong focus on high quality Scottish seafood, opening in Berwick Street, Soho. We are passionate about high standards who appreciate commitment to ethical sourcing and quality in all areas of food and wine. This is a very hands-on role that requires a candidate with extraordinary customer service, motivation and enthusiasm. If you have the work ethic, drive and commitment to be part of a successful team, we would love to hear from you. A Supervisor supports a General Manager by taking care of day-to-day activities. Their duties include hiring and training new team members, overseeing staff, and providing leadership. The main function of an Supervisor is to oversee staff, ensure that business operations run smoothly and handle escalated customer queries and grievances. In addition, takes over the duties and responsibilities of the General Manager in the event of their absence. Their typical day-to-day duties include: Evaluating employee performance and providing training and guidance as needed Managing various department-specific initiatives and ensuring that these are completed within the scope, time and budget Filling in for absent employees and assisting teams as needed to successfully complete projects Ensuring that employees follow company policies, as well as health and safety regulations Ensuring a high and consistent standard of customer service Initiating and driving marketing efforts and informing clients and employees about promotions Applying knowledge of emerging and consistent trends to inform purchase and inventory decisions and solutions

Opportunity become a Supervisor/ Assistant Manager! Come and join our Burrito Kitchen team. Shifts start 7am most days Come join our Burrito Kitchen store inside Tesco supermarkets, we are looking for people who can work as part of a team helping make bake all our pastries, prepare our salad bar, and our delicious burritos. Manage a team, remain calm under pressure, being in charge or all food safety policies, placing orders and always keeping our brand standards We pay monthly into your bank account

We are currently looking for a positive-thinking and hardworking FOH Supervisor to join the Homeslice family at our Marylebone branch! The Homeslice experience is about far more than making great pizza. We aim to create a relaxed, friendly and fun environment. Join a group of people who are passionate and experienced with no negativity and lots of team focus. Homeslice aims to bring culinary integrity to the ubiquitous pizza through a menu of fresh, seasonal 20” pizzas, available whole or by the slice, served alongside locally sourced beer and natural wines by the carafe. This is an excellent opportunity for anyone looking to grow with this privately owned restaurant group at an exciting time in their development. As an FOH Supervisor you will: · Demonstrate excellent customer service standards with a smile · Supervise Homeslice policies and procedures · Maintain great knowledge of products and our story · Commit to continuous personal growth and proactively identify learning needs · Induct and train new employees to Homeslice standards · Work with management to deliver on sales targets In return, we offer: · Competitive hourly rate · Hourly accrued holiday pay · Incentive programmes · Great career opportunities Job Types: Full-time, Permanent Pay: £14.44 per hour Benefits: Casual dress Company events Cycle to work scheme Discounted or free food Employee discount Referral programme Store discount Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Holidays Night shift Weekend availability Experience: Supervising: 1 year (required) Work Location: In person

Role Managing the day-to-day operations of the bars. Managing a team of bar staff and supervisors. Shift planning effectively to ensure all staff are happy and enthusiastic about work. Ensure that the team adheres to all H&S legislation and that all mandatory training is completed on time. Ensure correct stock management processes are constantly followed by the team. Person Specification Hold an Alcohol Personal Licence Confident, enthusiastic, professional and self-motivated. Good, clear verbal communication skills. Ability to work calmly and efficiently under pressure. Ability to recognise potential health and safety issues before they arise. Demonstratable knowledge of customer service principles. Accuracy and attention to detail. Excellent timekeeping skills. Positive and flexible approach. Ability to work effectively in a team whilst also being able to work independently. Staff Benefits Free entry to shows at Underbelly venues 25% Underbelly bars Staff social events Equal Opportunities Underbelly is committed to reducing its environmental impacts in its everyday operations. We are also committed to maintaining the open-access policy of Underbelly. We are an equal opportunity employer and welcome applications from all sectors of the community. It is the policy of Underbelly to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, sex, sexual orientation, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or is disadvantaged by conditions or requirements that cannot be shown to be justifiable. We expect employees to support these commitments and to assist in their realisation.

We are looking for a self-employed, experienced painter/decorator for a minimum of 3 months work. Previous painting and decorating experience is essential. Apply paint, stain and other finishes to walls, ceilings, and furniture. Apply primers or sealers to prepare new surfaces for finish coats. Remove old finishes by stripping, sanding, etc. Remove wallpaper, make good walls, apply paste and apply new wallpaper. Cover surfaces with appropriate material for protection during painting and post appropriate paint signs. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Examine and inspect tools, equipment, and stock items for wear or defects. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through confined or elevated spaces. Move over sloping, uneven, or slippery surfaces. Move up and down stairs, service ramps and/or ladders. Perform other reasonable job duties as requested by Supervisors. CSCS Card required.

Job Duties: Develop a Growth Strategy: Focus on enhancing financial performance and customer satisfaction by expanding Persona Beauty's market presence in the beauty and personal care industry, with a specific emphasis on innovative nail and eyelash products. Market and Consumer Research: Conduct in-depth research to identify opportunities in new markets, including trends in the European beauty sector, and analyze diverse customer preferences to guide product development. Client Engagement: Arrange meetings and maintain regular communication with prospective clients, distributors, and partners to establish business opportunities and promote collaboration. Product Promotion: Advocate for Persona Beauty's high-quality, sustainable, and user-friendly beauty solutions by aligning products with clients’ goals and addressing their needs. Sales Contracts: Draft and manage sales agreements, ensuring compliance with legal requirements and alignment with company policies. Sales Records Management: Maintain detailed records of sales performance, revenue, invoices, and other financial documentation to support business operations and decision-making. Customer Feedback and Support: Provide reliable feedback on customer experiences and deliver excellent after-sales support to strengthen customer satisfaction and loyalty. Customer Relationship Building: Foster strong, long-term relationships with new and existing customers, leveraging insights from market trends and feedback to enhance client retention. Team Development: Train and mentor junior staff to become skilled in sales and customer relations, ensuring they align with Persona Beauty's commitment to excellence in the beauty industry.

About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits Cycle to work scheme Meals Company pension scheme Team events

Position Title: Housekeeping Supervisor Department: Housekeeping Reports To: Housekeeping Manager Location: Sidney Hotel Victoria Job Type: Full Time/ Permanent Schedule: 07:30 - 15:30. Pay rate: £13.50 -£14.00 p/h (depending on experience) We have an exciting job opportunity for the right candidate to join our housekeeping family at Sidney Hotel Victoria. If you have the right experience, knowledge and attitude for this position, we would love to hear from you! Job Summary: The Housekeeping Supervisor is responsible for overseeing the day-to-day operations of the housekeeping department. This includes managing housekeeping staff, ensuring cleanliness and maintenance of guest rooms, public areas, and other facilities, and ensuring that housekeeping standards are consistently met. The Housekeeping Supervisor ensures that the highest level of guest satisfaction is achieved by providing quality service, maintaining a safe and clean environment, and assisting in training and motivating the housekeeping team. Key Responsibilities: Supervision and Staff Management: Supervise and coordinate the activities of housekeeping staff. Assign duties to staff and ensure that work is completed according to established standards and schedules. Monitor staff performance and provide guidance and support as needed. Assist in the training, and development of housekeeping team members. Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness, safety, and maintenance standards are consistently met. Ensure that rooms are cleaned and prepared according to brand or facility standards, including restocking supplies, replacing linens, and checking for maintenance issues. Monitor cleanliness of corridors, lobbies, stairways, elevators, and other public spaces. Ensure proper inventory levels of cleaning supplies, linens, and equipment. Ensure that inventory is properly managed and stored. Track and report on usage of cleaning products to minimize waste. Guest Service: Respond promptly to guest requests or concerns regarding cleanliness or service. Ensure that guest rooms meet the specific requirements or special requests, such as additional amenities or preferences. Resolve any housekeeping-related guest complaints or issues in a professional and timely manner. Health, Safety, and Compliance: Ensure that housekeeping staff follow all safety protocols, including proper handling of cleaning chemicals and equipment. Maintain a safe working environment by ensuring that the team follows proper cleaning and safety procedures. Ensure compliance with all health, safety, and sanitation regulations and company policies. Communicative and Administrative Tasks: Monitor the performance of housekeeping staff, provide performance reviews, and recommend disciplinary actions when necessary. Assist in scheduling staff to ensure adequate coverage and efficient operations. Work closely with other departments, including Front Desk, Maintenance, to ensure smooth operations. Communicate effectively with the housekeeping team, managers, and other departments to address any issues or updates. Assist in training new housekeeping staff on standard operating procedures, safety practices, and guest service expectations. Qualifications: High school diploma or equivalent; a college degree in Hospitality Management or a related field is preferred. Proven experience (2+ years) in housekeeping or cleaning services, with at least 1 year in a supervisory role. Strong leadership skills with the ability to motivate and manage a team. Excellent organizational and time management skills. Attention to detail and commitment to maintaining high cleanliness standards. Ability to handle stressful situations and resolve conflicts effectively. Strong communication skills, both verbal and written. Knowledge of housekeeping operations, cleaning chemicals, and safety procedures. Ability to work flexible hours, including weekends and holidays.

Office Manager - at small independent company working with team of 5 employees. • Location: East London (E17) • Company: Yam-Man Import UK Ltd (Distributor of Caribbean products)  • Type: Permanent • Salary: £25,000 per annum •  22h per week (Start 5:00AM)     •  £23.67 per hour Job Purpose This role ensures the smooth and accurate progression of customer orders, from receipt to successful delivery. The Manager will serve as a key point of contact for clients and the internal sales team, prioritizing customer satisfaction and maintaining exceptional service standards. A strong focus on communication, accurate order management, and issue resolution is required. Key Responsibilities • Customer and Internal Coordination: • Act as a contact for clients and internal team • Monitor and resolve any issues related to current orders and communicate resolutions effectively to all relevant parties. • Order Management: • Create purchase orders and ensure all orders are backed by binding customer agreements. • Enter and manage sales orders accurately using the POS (Eposnow) system. • Perform till closures and manage end-of-day banking tasks. • Efficiently process and resolve customer complaints while upholding company policies. • Identify cases where complaints should not be resolved at the company’s expense. • Documentation: Maintain accurate records of orders, dispatches, and proof of deliveries. • Service Improvements: • Identify and recommend opportunities to enhance service quality and reduce operational costs. Required Skills & Experience • Minimum 1 year of experience in a similar role or environment. • Proficiency in using POS/Till systems. • Strong skills in Microsoft Office (Outlook, Word, Excel). • Excellent verbal and written communication skills with fluency in English. • Professional, personable, and presentable demeanor. Additional Notes • Non-smokers only please. Benefits • Holidays: 28 days (inclusive of bank holidays). • Payment: Wages are paid monthly via BACS on a PAYE basis. • Applicants must have a valid UK National Insurance number. This role is ideal for a detail-oriented professional with excellent organisational and interpersonal skills. with team of 5 employees. • Location: East London (E17) • Company: Yam-Man Import UK Ltd (Distributor of Caribbean products)  • Type: Permanent • Salary: £25,000 per annum •  22h per week (Start 5:00AM)     •  £23.67 per hour Job Purpose This role ensures the smooth and accurate progression of customer orders, from receipt to successful delivery. The Manager will serve as a key point of contact for clients and the internal sales team, prioritizing customer satisfaction and maintaining exceptional service standards. A strong focus on communication, accurate order management, and issue resolution is required. Key Responsibilities • Customer and Internal Coordination: • Act as a contact for clients and internal team • Monitor and resolve any issues related to current orders and communicate resolutions effectively to all relevant parties. • Order Management: • Create purchase orders and ensure all orders are backed by binding customer agreements. • Enter and manage sales orders accurately using the POS (Eposnow) system. • Perform till closures and manage end-of-day banking tasks. • Efficiently process and resolve customer complaints while upholding company policies. • Identify cases where complaints should not be resolved at the company’s expense. • Documentation: Maintain accurate records of orders, dispatches, and proof of deliveries. • Service Improvements: • Identify and recommend opportunities to enhance service quality and reduce operational costs. Required Skills & Experience • Minimum 1 year of experience in a similar role or environment. • Proficiency in using POS/Till systems. • Strong skills in Microsoft Office (Outlook, Word, Excel). • Excellent verbal and written communication skills with fluency in English. • Professional, personable, and presentable demeanor. Additional Notes • Non-smokers only please. Benefits • Holidays: 28 days (inclusive of bank holidays). • Payment: Wages are paid monthly via BACS on a PAYE basis. • Applicants must have a valid UK National Insurance number. This role is ideal for a detail-oriented professional with excellent organisational and interpersonal skills.

Location: London, UK Company: Stanley Ley About Stanley Ley: Stanley Ley is a renowned provider of high-quality legal wear and accessories, serving professionals in the legal field. We pride ourselves on our commitment to excellence and exceptional customer service. Job Summary: We are seeking a detail-oriented and organized Administrative Assistant to support the daily operations of Stanley Ley. The ideal candidate will handle administrative tasks, assist with customer service, and ensure smooth functioning across the business. Key Responsibilities: Administrative Tasks: • Manage and organize company documents, files, and records. • Handle correspondence, emails, and phone calls professionally and efficiently. • Schedule appointments, meetings, and maintain calendars for senior staff. • Process invoices, payments, and basic bookkeeping tasks. • Order and maintain office supplies. Customer Service Support: • Assist customers with inquiries, both in-person and via phone/email. • Ensure a professional and welcoming environment for clients visiting the store. • Handle customer complaints or escalate them to the appropriate department. Operational Support: • Coordinate with suppliers to track orders and deliveries. • Assist in preparing reports, presentations, and spreadsheets. • Support the management team with ad-hoc tasks and projects as needed. • Ensure compliance with company policies and procedures. Requirements: • Experience: Previous experience in an administrative or assistant role preferred. • Skills: • Excellent written and verbal communication skills. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook). • Strong organizational and multitasking abilities. • Attention to detail and accuracy. • Ability to handle sensitive information with confidentiality. • Personal Attributes: • Professional demeanor and a positive attitude. • Ability to work independently and as part of a team. • Customer-focused mindset. What We Offer: • Competitive salary. • A supportive and collaborative work environment. • Opportunities for professional development and growth. • Discounts on company products. How to Apply: Please send your CV and a cover letter detailing your suitability for the role.

Job Description: We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! ** Key Responsibilities:** ** Leadership & Team Management:** - Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues Operational Management: - Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. ** Sales & Financial Performance:** - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Shift Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: Competitive hourly rate: £14.00 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Recognition programmes such as “Champion of the Month.” Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Hourly rate: £14.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

The Creative Event team is comprised of dedicated professionals and skilled project support managers who will be working across geographies and businesses to create, plan and execute meetings/events that achieve business goals. The project support manager will be responsible for developing relationships with internal and external business partners, supporting event project requirements and collaborating with the team to support and take ownership for client, internal and training related events as assigned from time to time. The role requires experience working with cross cultural teams and stakeholders across geographies and time-zones to support the delivery of high-quality events. Some of the key responsibilities in the role: - Support delivery of best-in-class events covering an assigned portfolio across Citi businesses. Responsibilities include coordination and support for the complete events lifecycle – from planning, logistics and execution, onsite event support and delivery, and subsequent event closing as per guidelines. - In liaison with Event Project Managers, independently execute all assigned projects including venue logistics, accommodation, F&B, transport, audio visual equipment, printing, design, entertainment, etc. - Coordinate with external partners and vendors to source the most appropriate venues or services, negotiate best possible rates, communicate requirements, review contracts and manage/ support events including onsite execution and delivery. - Take an active and collaborative role in the wider project team including with business partners, supporting regular meetings, ensuring clear communication and identifying methods to improve results. - Manage the administrative process including ensuring payment of invoices, and finalising required audit-ready documentation. - Support client communication with the development of registration websites working with the web team, review content to ensure accuracy and regular reporting on progress. - Support all Citi Operating Expense Governance Policy initiatives, event risk evaluation’s; reconcile program invoices and event final cost reporting. - Adhere to policies for safeguarding the firm's reputation, its clients and assets, by managing compliance, rules and regulations and adhering to Policy. Escalating, managing and reporting control issues with transparency and helping to create accountability with those who fail to maintain these standards.

We are seeking a detail-oriented and organized Office Assistant to join our team. The Office Assistant will play a critical role in ensuring the smooth operation of daily administrative tasks. Responsibilities include managing employee timesheets, processing invoices, handling billing activities, and maintaining client records. The ideal candidate will have strong organizational skills, excellent communication abilities, and proficiency in office software tools. Key Responsibilities: - Accurately manage and maintain employee timesheets. - Prepare, review, and process invoices and billing statements. - Assist with client management, including maintaining up-to-date records and correspondence. - Provide general administrative support, such as scheduling, data entry, and filing. - Ensure compliance with company policies and procedures related to billing and documentation. Qualifications: - High school diploma or equivalent; additional certifications in office management are a plus. - Proficiency in MS Office Suite and billing software. - Strong attention to detail and organizational skills. - Excellent communication and interpersonal abilities. - Ability to prioritize tasks and work independently in a fast-paced environment.

As a customer service manager, you'll make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service throughout the organisation you work for. You'll manage the customer service team, making sure that service standards are being met and problems are resolved. You may work at various levels, from head office to the front end of the business. As a customer service manager, you'll need to: - provide help to customers using your organisation's products or services. - Communicate courteously with customers by telephone, email, letter and face-to-face. - Investigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. - Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill. - Issue refunds or compensation to customers. - Keep accurate records of discussions or correspondence with customers. - Analyse statistics or other data to determine the level of customer service your organisation is providing. - Produce written information for customers, often involving the use of computer packages and software. - Write reports and analyse the customer service that your organisation provides. - Develop feedback or complaints procedures for customers to use. - Improve customer service procedures, policies and standards for your organisation or department. - Meet with other managers to discuss possible improvements to customer service. - Manage staff recruitment and appraisals - depending on the size of the organisation these tasks may be carried out by human resources. - Train staff to deliver a high standard of customer service. - Lead or supervise a team of customer service staff. - Learn about your organisation's products or services and keep up to date with changes. - Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.

We are hiring for one of our client HOTELS in East Putney. BAR STAFF - EVENING SHIFTS MOSTLY but need flexibility based on hotel's requirements. Job Summary We are seeking enthusiastic and dedicated Bar Staff to join our vibrant team. The ideal candidates will possess a passion for hospitality and a commitment to providing exceptional service to our guests. As a member of the bar team, you will be responsible for creating a welcoming atmosphere, serving drinks, and ensuring that all patrons have an enjoyable experience. Responsibilities Prepare and serve a variety of beverages, including alcoholic and non-alcoholic drinks, in accordance with standard recipes. Maintain cleanliness and organisation of the bar area, ensuring compliance with food safety regulations. Assist customers with their drink selections and provide recommendations when needed. Handle cash transactions accurately and efficiently, demonstrating basic maths skills. Collaborate with kitchen staff to ensure timely service and smooth operations during busy periods. Manage time effectively to serve customers promptly while maintaining high-quality service standards. Uphold the establishment's policies regarding responsible alcohol service and customer safety. Qualifications Previous experience in bartending or a similar role within the hospitality industry is preferred but not essential. Strong understanding of food safety practices and regulations. Excellent communication skills with the ability to engage positively with customers. Basic maths skills for handling cash transactions and processing orders accurately. Ability to work efficiently in a fast-paced environment while maintaining attention to detail. A team player who is willing to help colleagues when needed and contribute to a positive work atmosphere. Join us in delivering outstanding service while enjoying the dynamic environment of our bar

The daily duties of Compliance Officers often depend on the organisation and their speciality area. However, they are often responsible for ensuring compliance with professional standards and internal standards and their main duties and responsibilities include: - Performing routine risk assessments to help organisations understand compliance risk, scope and significance. - Monitoring the organisation’s compliance with regulations and internal policies to ensure they are up to date with the relevant laws. - Educating employees on compliance regulations and the impact of non-compliance on the organisation. - Recording their findings properly and following up with management to ensure the issues are rectified. - Reviewing marketing materials, websites and presentations to ensure compliance with regulations. - Assisting in the gathering of information internally in response to requests by regulatory organisations. - Performing administrative tasks such as file creation and maintaining files of ongoing projects. - Collaborating with management from other departments to ensure compliance and investigating irregularities. Administrators are responsible for keeping office documents organised and they perform a range of tasks to support the staff they work with. Their duties typically include: - Dealing with incoming and outgoing correspondence. - Data entry, retrieval and database maintenance. - Filing and archiving. - Creating and managing documents, spreadsheets and presentations. - Compiling reports. - Managing diaries for team members. - Scheduling meetings, taking minutes and arranging conferences and events. - Speaking to customers and clients to answer queries and resolve issues.