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  • Chef de Partie
    Chef de Partie
    4 days ago
    £15–£17 hourly
    Full-time
    London

    The George are seeking a Chef de Partie to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Chef de Partie looking for a new role in an award winning, critically acclaimed group. The Position The George is a Grade II listed public house in the heart of Fitzrovia, dating back to 1738. Spread across three floors, it has been thoughtfully restored to honour its rich history while embracing a fresh, modern approach to food and drink. The ground floor pub has been returned to its former glory, pouring cask ales, craft beers, seasonal cocktails, and wines on tap in a warm, characterful setting. Upstairs, the dining room offers a menu rooted in seasonality, provenance, and simplicity—classic ingredients cooked with care and precision. The kitchen is led by Executive Chef John Sparks, working alongside Kelan Heffron, whose experience spans Dublin’s Michelin-starred Variety Jones and London’s acclaimed Brat and Mountain. Together, they bring a bold new energy to The George, with a Josper grill at the heart of the kitchen delivering live-fire cooking and direct, honest flavours to this historic Fitzrovia pub. The Position We're looking for an experienced Chef de Partie to join our kitchen team, creating exceptional dishes and delivering an all-encapsulating experience to our guests. You'll have experience working in a quality kitchen, adhering to standard operating and Health and Safety procedures. More importantly we are looking for people for as passionate about food and hospitality as we are! If you have the following, then we want to hear from you: Prior experience as a Chef de Partie within a fast-paced quality, restaurant; • Eagerness to roll your sleeves up and get stuck in;, • A creative approach with impeccable attention to detail;, • Passion for about food and hospitality, along with the eagerness to continually learn;, • The desire to develop your career within an ambitious and trend-setting restaurant group; Benefits • JKS Group Discount 50%, • Private Healthcare with Vitality after 1 year service, • 40% off with Virgin Active, PureGym & Nuffield Gyms, • Employee of the Month Awards, • Tasty and nutritious Staff meals, • Employee Referral Bonus up to £800, • WSET Training, • Industry leading training technology, • Supplier trips, • Twice yearly staff parties, • 1 paid day per year to donate to a charity of your choosing, • CODE Membership, • LOS, Bday, Maternity, Paternity, Wedding Gifts, • Wagestream - Advance your pay, • Bespoke coaching and training courses with The Good Life

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  • ELECTRIC & HYBRID VEHICLE TECHNICIAN MECHANIC
    ELECTRIC & HYBRID VEHICLE TECHNICIAN MECHANIC
    5 days ago
    £35000–£40000 yearly
    Full-time
    Sutton

    The Electric & Hybrid Vehicle Mechanic is responsible for diagnosing, servicing, maintaining, and repairing electric vehicles (EVs) and hybrid electric vehicles (HEVs). This role requires specialized knowledge of high-voltage electrical systems, battery technology, power electronics, and advanced diagnostic tools while ensuring compliance with safety and environmental standards. Key Responsibilities • Diagnose faults in electric and hybrid vehicle systems, including high-voltage batteries, inverters, motors, and charging systems, • Perform routine maintenance and scheduled servicing on EVs and HEVs, • Repair or replace electrical, electronic, and mechanical components, • Conduct battery health checks, repairs, replacements, and thermal management system servicing, • Use manufacturer diagnostic software and tools to identify and resolve issues, • Ensure safe handling of high-voltage systems and follow lock-out/tag-out procedures, • Test vehicles post-repair to ensure optimal performance and safety, • Maintain accurate service records and documentation, • Stay up to date with evolving EV and hybrid technologies and manufacturer updates, • Comply with workplace safety, environmental, and quality standards Required Skills & Competencies • Strong understanding of electric and hybrid vehicle architecture, • Knowledge of high-voltage safety procedures, • Proficiency in diagnostic equipment and software, • Ability to read wiring diagrams and technical manuals, • Strong problem-solving and analytical skills, • Attention to detail and commitment to safety, • Good communication and teamwork skills Qualifications & Experience • Diploma or Certification in Automotive Technology, Electrical Engineering, or EV Technology, • EV/Hybrid Vehicle Technician Certification (preferred), • Minimum 2–5 years experience in automotive repair, with EV or hybrid exposure preferred, • Valid driver’s license Physical & Safety Requirements • Ability to work with high-voltage systems using protective equipment, • Ability to stand for extended periods and lift automotive components, • Strict adherence to electrical safety and PPE requirements Work Environment • Automotive workshop or service centre, • Exposure to electrical systems, tools, and diagnostic equipment, • May require working weekends or overtime based on service demands Career Development Opportunities • Advanced EV diagnostics specialist, • Workshop supervisor or technical trainer, • EV systems engineer or field service technician

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  • Night Kitchen Porter
    Night Kitchen Porter
    5 days ago
    £14–£14.5 hourly
    Full-time
    London

    Bacchanalia, situated in Berkley Square in Mayfair, is a culinary haven celebrated for its avant-garde approach to gastronomy, elegant ambiance, and commitment to culinary mastery. As a beacon of innovative dining, Bacchanalia offers a curated experience that fuses creativity with timeless elegance that is inspired by the ancient Greco-Roman feasts of old. Walking inside transports you to another world as you are surrounded by dazzling statues designed by Damien Hirst, as well as 2,000-year-old pieces. We are currently seeking a dedicated and proficient Night Porter to join our esteemed Kitchen team. As a Night Kitchen Porter, you will play a vital role in maintaining cleanliness and order in the Kitchen, supporting the culinary team in delivering a seamless dining experience. If you have a strong work ethic, are committed to cleanliness, and are eager to contribute to the success of a high-end restaurant, we invite you to be a key player in the Kitchen at our amazing restaurant. Key Responsibilities: • Ensure the cleanliness of all kitchen equipment, utensils, and dishes., • Wash and sanitize pots, pans, and other kitchen tools., • Assist in the general cleaning of kitchen surfaces and floors., • Collect and remove kitchen waste and recycling., • Support the culinary team with basic food preparation tasks., • Maintain a clean and organized workspace., • Follow health and safety guidelines. Requirements: • Previous experience as a Kitchen Porter or in a similar role is advantageous but not required., • Strong work ethic and the ability to work in a fast-paced environment., • Basic understanding of health and safety practices., • Ability to lift and move heavy items. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Wagestream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Assistant Manager
    Assistant Manager
    7 days ago
    £29000–£31000 yearly
    Full-time
    London

    • Annual pay up to £31000 (£29000 while in training), • Performance Bonus: paid quarterly (earn £0.50/£0.75/£1 per hour, based on store performance and hours worked), • Christmas and New Year closed, • Extra day of holiday for your birthday - 29 days in total, • Full time - 40 hours contracted, • Level financial support (withdraw money before pay day), • Free healthy food on every shift, generous in-store discounts, • Career development opportunities available Are you a results-driven leader with a passion for people, service, and performance? Do you thrive in a fast-paced, customer-focused environment? If so, we’d love to hear from you! We are seeking an Assistant Manager to support our London store team with energy, ambition, and heart. This is your chance to play a key role in a vibrant store where the team feels like family, guests feel like friends, and success is celebrated together. What You’ll Be Doing As our Assistant Manager, you will: • Support the General Manager to achieve sales growth and profitability., • Drive high performance through training, coaching, and developing the team., • Help create a fun, engaging, and supportive workplace culture., • Deliver consistently high standards in food safety, hygiene, and cleanliness., • Ensure every guest receives exceptional service every time., • Protect the store’s profit through accurate labour, stock, and waste control., • Help execute strategic plans and ensure operational excellence., • Support company initiatives., What We’re Looking For We’re after someone who: • Is ambitious, passionate, and enthusiastic about leading others., • Brings energy, positivity, and strong communication skills to the team., • Thrives under pressure and leads with a “can-do” attitude., • Is a star performer with a genuine love for guest service., • Has strong organisation skills and attention to detail., • Wants to learn, grow, and make a real impact. Essential Skills & Experience • Previous experience in a leadership role (hospitality preferred)., • Strong command of English, both spoken and written., • Proven ability to support KPI achievement and drive performance., • Knowledge of health & safety, food hygiene, and operational processes., • Ability to use systems (e.g., Stint, FNB, Trail, Vita Mojo, Asana) is an advantage.

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  • Cleaning & Hygiene Services Manager
    Cleaning & Hygiene Services Manager
    9 days ago
    Full-time
    London

    Fresharoo is looking to hire an experienced, bilingual (English/Spanish) Cleaning & Hygiene Services Manager to oversee multi-site cleaning operations, lead frontline teams, and ensure high standards of hygiene, safety, and service delivery across our locations. This role is ideal for a hands-on leader with strong operational, people-management, and supplier management experience who thrives in fast-paced, multi-site environments and can communicate effectively with diverse teams and stakeholders. Key Responsibilities • Manage cleaning and hygiene operations across multiple locations, ensuring consistent service delivery, operational efficiency, and adherence to agreed standards., • Lead, motivate, and manage supervisors, cleaning teams, and subcontractors, providing clear direction, coaching, and performance feedback., • Set, monitor, and report on KPIs and SLAs, implementing corrective actions to maintain service quality and contractual compliance., • Ensure full compliance with health & safety, COSHH, and regulatory requirements, including risk assessments, incident reporting, and staff training., • Oversee procurement of cleaning materials, equipment, and outsourced services, ensuring cost-effectiveness, quality, and compliance with safety standards., • Manage supplier relationships and contracts, negotiating terms, monitoring service delivery, and driving continuous improvement., • Conduct regular site inspections, audits, and performance reviews, identifying risks and implementing improvement plans., • Control operational budgets, track spend, identify efficiencies, and deliver services within agreed financial targets., • Drive service improvements and operational excellence through best practices and process optimisation., • Communicate effectively with clients, internal stakeholders, and frontline teams to maintain strong working relationships. Skills & Experience • Proven experience in cleaning, hygiene, or facilities services management, ideally across multiple sites or contracts., • Demonstrated experience managing and leading teams, including supervisors and frontline staff., • Bilingual English/Spanish with the ability to communicate effectively with diverse teams and stakeholders., • Strong knowledge of health & safety legislation, COSHH, and compliance standards., • Experience managing suppliers, service contracts, and operational budgets., • Excellent organisational, planning, and time-management skills., • Strong written and verbal communication skills.

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  • Team Leader
    Team Leader
    7 days ago
    £13–£13.5 hourly
    Full-time
    London

    • Hourly Pay: Up to £13.50, • Performance Bonus: paid quarterly (earn £0.50/£0.75/£1 per hour, based on store performance and hours worked), • Hours: Full-time, 35 hours per week, • Benefits:, • Level financial support (withdraw money before pay day), • Free healthy food on every shift, • Generous in-store discounts, • Structured training and onboarding plan, • Career development opportunities, • Closed on Christmas and New Year, • Join our team!, • We’re looking for a motivated, high-standard Team Leader focused on food and guest service to join our fast-paced healthy eating food business., • About the Role:, • As a Team Leader, you’ll work closely with the senior Management team, leading by example to create a welcoming and fun atmosphere while supporting your team to deliver exceptional service. You’ll manage daily operations, including food production, waste, and service, while coaching and developing your team to reach their full potential., • Who You Are:, • A team player who can lead, train, and inspire, • Able to problem-solve under pressure with a calm, constructive approach, • Skilled in handling guest feedback and creating a positive store environment, • Detail-oriented, adaptable, and motivated to grow, • Excellent communicator Why Join Us? If you’re looking for a new challenge or a place to grow your career, this is the perfect opportunity. Apply now to start immediately and be part of a team that’s passionate about health, wellness, and delivering an exceptional experience. Ready to make a difference? Apply today!

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  • Supervisor
    Supervisor
    23 days ago
    £13.65–£14.65 hourly
    Full-time
    London

    We are looking for an experienced, ambitious and enthusiastic Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farmily! Supporting the Assistant Manager in running the day-to-day restaurant operations, delivering excellent customer service and a consistent high food quality, the Supervisor will also ensure the front of house team performance and standards. What We Offer: • Salary up to £14.65 (including £1 weekly team bonus)., • Daily food allowance during shifts with unlimited coffee., • 50% discount across all our restaurants when off duty., • Unlimited coffee on shift., • You will never work on your Birthday and be paid for it!, • Healthcare cash plan., • Discount on our Pantry selection like a tahini chocolate spread., • Monthly team socials and annual parties., • Opportunities for development in the company., • Green Commute – Cycle Scheme., • Leading the front of house team in delivering an excellent customer service., • Training, coaching and developing the front of house team., • Experience running a fast-paced kitchen., • Colourful personality and individuality, being Bold but Humble., • Passion for great food and people., • Caring for your team, driving their progression. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandannas! Does this sound like you? Apply here! We are looking forward to hearing from you!

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  • Manager
    Manager
    25 days ago
    Full-time
    Chelsea, Kensington and Chelsea

    We are looking for exceptional Supervisor/Floor Manager to join our family! The Role of a Supervisor/Floor Manager is simple… to create unforgettable customer experiences for our valued customers! Responsibilities: Overview team and ensure the team prepare food and pizzas and drinks according to customer specifications. Communicate with customers and build exceptional experiences for them. Managing a team / supervisory experience Ensure adherence to Health and Safety and other operational requirements. We are looking for a team player who is: Experienced manager of people/busy restaurants Able to provide an exceptional customer experience through amazing food Enthusiastic with a ‘can do’ attitude Able to work well under pressure Smartly presented and professional in approach Positive with a can-do attitude Respectful to co-workers and customers Self-motivated to learn Punctual A good planner and organiser Great at communication Able to problem solve and has sound judgement Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided Lockers provided

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  • Assistant Manager
    Assistant Manager
    1 month ago
    £14.5–£15.5 hourly
    Full-time
    Bromley

    Remoli is an award-winning fresh pasta restaurant group known for handmade pasta, authentic Italian recipes, and warm hospitality. We are looking for an energetic and experienced Assistant General Manager to join our Bromley team and help deliver exceptional guest experiences while supporting smooth day-to-day operations. Key Responsibilities: Operations & Service • Support daily restaurant operations, ensuring consistent quality and service., • Lead shifts, manage floor performance, and maintain high hospitality standards., • Handle guest queries, complaints, and special requests with professionalism and warmth., • Uphold brand standards and ensure the restaurant is clean, organised, and guest-ready at all times. Team Leadership: • Inspire, support, and coach the front-of-house team., • Assist with training, performance management, and team development., • Foster a positive, inclusive, and motivating work environment. Financial & Administrative: • Support stock control, ordering, and waste management procedures., • Assist in monitoring labour costs and managing staff rota., • Ensure compliance with health & safety, food safety, and company policies. What We’re Looking For: • Previous experience as an Assistant Manager or Supervisor in hospitality (restaurant experience preferred)., • A passion for great food, service, and creating memorable guest experiences., • Strong leadership, communication, and problem-solving skills., • A hands-on attitude and ability to work well under pressure., • Reliability, professionalism, and a positive mindset. What We Offer: • Competitive salary + performance bonus., • Staff meals, discounts across all Pasta Remoli locations., • Opportunities for growth and development within a fast-growing brand., • Supportive leadership and a dynamic, friendly team environment.

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  • Principal – London Academy of Dravidian Arts (LADA)
    Principal – London Academy of Dravidian Arts (LADA)
    1 month ago
    £34000 yearly
    Full-time
    London

    About the Role The Malayalee Association of the UK (MAUK) invites applications for a passionate, experienced and forward-thinking Principal to lead the London Academy of Dravidian Arts (LADA) — a specialist weekend performing arts academy dedicated to preserving, teaching and promoting the rich heritage of Dravidian classical and contemporary art forms including dance, music, drama and martial arts. Although LADA operates primarily on weekends the Principal role is a full-time leadership post (37.5 hours) responsible for year-round artistic direction, academy management, project delivery, performance planning, staff development, safeguarding, administration and community engagement. This is a rare opportunity to shape a growing arts academy with deep cultural roots and an ambitious vision for the future. Leadership and Operations • Oversee the day-to-day running of the academy including weekend and evening activities, • Ensure classes, rehearsals, assessments and events are delivered smoothly, • Lead on safeguarding, health and safety and quality standards, • Support teachers with timetables, resources and classroom needs, • Monitor teaching quality and support staff to maintain high standards, • Coordinate assessments, exams and student progress reviews, • Help improve and update lesson plans and activity programmes, • Build strong relationships with students, parents, teachers and volunteers, • Represent the academy at internal events, showcases and community programmes, • Promote a positive and inclusive learning environment, • Manage scheduling, staffing, budgets and resource allocation, • Lead on event planning including performances, festivals and presentations, • Prepare reports, development plans and updates for MAUK leadership, • Help shape the long-term vision for the academy, • Identify opportunities to expand classes, partnerships and student numbers, • Experience in arts education or arts organisation management, • Strong leadership, organisation and communication skills, • A good understanding of South Asian or Dravidian performing arts, • Ability to build positive relationships and lead a diverse team, • Confidence working in a fast-paced weekend-focused environment, • Relevant degree or equivalent qualification in arts, education, management or a related discipline, • Knowledge of school or academy administration, • Understanding of health and safety responsibilities within an educational setting, • Experience coordinating performances or cultural events, • Background as a performer or instructor in music, dance, drama or martial arts, • Experience improving programmes or developing new classes

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  • Manager of Client Care
    Manager of Client Care
    1 month ago
    Full-time
    London

    WHO ARE YOU? After years of success in Canada, UROSPOT is expanding into the UK. As the Manager of Client Care you truly change lives. Using your nursing / healthcare background, you will lead our client experience team and ensure the clients who walk through our door, frustrated by their pelvic health challenges, receive world class care that restores their freedom, confidence, and trust in their body again. You ensure clients leave feeling educated and empowered about their health and wellness. At UROSPOT you’ll become a subject matter expert on all things pelvic health. You will lead our pelvic health done differently care model that incorporates education, health coaching and our non-invasive, disruptive technology that restores the fitness of the pelvic floor musculature to help improve quality of life for those struggling with bladder leaks, urgency, frequency, prolapse, GSM etc. No more changing pads and nappies as a nurse / healthcare professional. Our clients stay fully clothed throughout their journey at UROSPOT. You will build relationships with our clients by leading all client consultations, developing an individual care plan for each person and inspiring them to prioritize their health. Your impeccable listening skills, empathetic understanding and contagious passion will help ensure our clients feel heard, understood and are provided the hope they so deserve. You are a natural storyteller and leader. Your warmth, competence and professional appearance immediately build trust; making people feel comfortable. Your attention to detail will ensure a meaningful brand experience every time you interact with a client. You are excited to lead a small team of like-minded people passionate about improving women’s health. You are a confident coach and enjoy helping others succeed as well as inspiring a team around a common goal. Passion with purpose is what you’ve been craving. Setting a goal and crushing it lights you up inside. Leading a small team excites you. A regular Monday-Friday schedule feels like a dream come true. We can’t wait to meet you. JOB DUTIES: • As a passionate brand ambassador, take lead role in client consultations. Review intake forms in advance of consultation. Listen empathetically and question brilliantly to build an individualized care plan for each client. In a safe and effective manner provide trial treatment and coordinate their treatment protocol with the help of our Client Care Administrator. You are the ultimate owner of client experience., • Responsible for conversion from interest through to treatment., • Fully understand how to perform every role in the clinic operations. You are able to step in wherever necessary when staffing shortages occur or to cover breaks., • Correct performance in each role if process is not being adhered to., • Handle all customer complaints and comments in a professional, timely and mindful manner knowing “clients at our core” is a core value at UROSPOT., • Respect and protect the rights of clients, including but not limited to their right to independence, autonomy, and self-determination; their right to choose and practice individual values, beliefs, religion, and culture; their right to privacy and dignity; and their right to live free from retaliation, discrimination, and abuse., • Maintain and model appropriate personal boundaries with clients, and refrain from involvement with client personal affairs or other business that may constitute a conflict of interest., • Ensure that all direct reports delivering treatment comply with company policies, procedures, and ethical standards. Ensure clients receive exceptional care during their treatment protocol., • Ensure correct reporting procedures for all client sessions are entered completely and efficiently., • Ensure that team members adhere to all appearance standards, personal hygiene and safety procedures and guidelines., • Ensure that safe work practices are followed., • Contribute ideas and oversee and assist with the planning and implementation enhancements that make our client experience better., • Analyze departmental operations and identify areas requiring improvement., • Submit any required reports on time and complete., • Communicate effectively and use a professional approach with all team members, managers, supervisors, clients, and stakeholders., • Knowledge of external regulatory bodies governing the organization. This includes partnering with clinic owner to ensure policies and procedures adhere to CQC expectations., • Assist the owner in the hiring of staff., • Maintain current credentials as required for employment. JOB REQUIREMENTS: • Registered healthcare professional (e.g. RN / BScN or other healthcare professional); current certificate of competency from the appropriate regulating body and must be in good standing (e.g. NMC), • Completion of an Enhanced DBS check., • Further education / interest in women’s health, pelvic health or other related specialism., • Familiarity with CQC and keen to ensure the UROSPOT services adhere to all policies and procedures., • Sales and client management experience is an asset., • You are a storyteller, a planner, a lover of being organized., • Passionate about helping people., • An innate leader – you have led teams before and relish this opportunity., • Able to set expectations, delegate and monitor progress of all direct reports., • Effective leadership skills, with a strong focus on mentoring and motivation of employees., • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills., • You believe in women's empowerment and are eager to be a part of something with a true purpose that will change women's lives for the better. WORK CONDITIONS: • Work environment is one where you bring clients joy, freedom and confidence in a beautiful setting., • Currently a Monday-Friday operation during the day. Possibility of Saturdays in the future with expansion., • Interaction with clients, employees and owners., • Occasional help at marketing events. Acknowledgement and Agreement UROSPOT is an equal opportunity employer and strives to ensure that its hiring process meets the needs of all persons. As such, UROSPOT will provide reasonable accommodation for any applicant, as requested during the hiring process.

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  • Kitchen Supervisor Finsbury Avenue Mon to Fri
    Kitchen Supervisor Finsbury Avenue Mon to Fri
    2 months ago
    £13.95–£14.95 hourly
    Full-time
    London

    Join our team as a Kitchen Supervisor, where you will play a pivotal role in ensuring the highest standards of food quality and kitchen efficiency. You will work closely with the Kitchen Manager to oversee daily operations, manage costs, and maintain health and safety standards. What We Offer: • Competitive salary up to £14.95, including a weekly team bonus., • Complimentary daily food allowance and unlimited coffee during shifts., • 50% discount across all our restaurants when off duty., • Enjoy your birthday off, with pay!, • Access to a healthcare cash plan., • Discounts on our Pantry selection, including our famous tahini chocolate spread., • Participate in monthly team socials and annual parties., • Opportunities for career development and growth within the company., • Benefit from our Green Commute Cycle Scheme., • Access to our Employee Assistance program, supporting mental health and well-being. Key Responsibilities: • Ensure the highest food quality from preparation to cooking., • Train, coach, and develop the kitchen team., • Supervise all aspects of kitchen health and safety in compliance with legal standards., • Assist the Kitchen Manager in maintaining operational budget targets. What Makes a Great Candidate? • Experience in managing a fast-paced kitchen environment., • A vibrant personality with individuality, being bold yet humble., • A genuine passion for food and people., • A commitment to team development and progression. At our company, we pride ourselves on preparing delicious food from scratch using the best ingredients, sourced locally from high-welfare UK farms. If you are passionate about great food and people, we would love to hear from you!

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  • Service Manager
    Service Manager
    2 months ago
    £30000–£35000 yearly
    Full-time
    Finsbury Park, London

    Role Overview As a Service Manager, you will be responsible for ensuring that all cleaning operations are delivered efficiently, professionally, and in line with contract specifications. You'll supervise site teams, maintain client relationships, manage quality control, and ensure compliance with health and safety standards. Your leadership and coordination skills will drive the day-to-day success of our service delivery. Key Responsibilities Leadership & Supervision • Manage Site Managers, Supervisors, Team Leaders, and Cleaning Operatives across your portfolio, • Provide training, coaching, and performance feedback to direct reports, • Conduct regular team briefings and promote a positive, productive work environment, • Coordinate cleaning schedules and task allocation based on client requirements, • Ensure compliance with contract specifications and company procedures, • Conduct site visits and attend client meetings to ensure smooth operations, • Serve as the main point of contact for assigned clients, • Resolve complaints professionally and ensure customer satisfaction, • Collaborate with clients to adapt service levels and identify improvement opportunities, • Conduct quality audits and implement improvements as needed, • Monitor adherence to cleaning standards and health and safety policies, • Maintain records of site checks, incidents, and staff performance, • Maintain accurate records of staff hours, inventories, and incidents, • Submit reports on area performance, site developments, and service challenges, • Oversee inventory control and ordering for assigned contracts, • Proven experience in a service or operations management role, preferably in commercial cleaning or facilities, • Strong leadership and team management skills, • Excellent communication and client relationship abilities, • Good knowledge of health & safety and cleaning best practices, • Ability to multitask and work effectively in a fast-paced environment, • Proficiency with Microsoft Office and scheduling systems, • Full UK driving licence (preferred) Why Join Us? At Bespoke Cleaning, we value equality, initiative, integrity, and innovation. You’ll enjoy: • A collaborative and supportive team environment., • Opportunities for career development and training., • Recognition for your contributions and leadership., • Company benefits including car and flexitime. Equal Opportunities Statement Bespoke Cleaning is an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity or reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are excited to find the right candidate to join our dynamic team. If you are passionate about making a difference and eager to grow with us, we encourage you to apply. Take the next step in your career and become a part of our innovative and supportive environment. We look forward to hearing from you!

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