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  • Shop Supervisor
    Shop Supervisor
    12 days ago
    £38000–£42000 yearly
    Full-time
    Manchester

    A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: 1. Team Management Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. 2. Customer Service Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. 3. Inventory Management Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. 4. Store Operations Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). 5. Sales and Promotions Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. 6. Quality Control Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). 11. Reporting and Analysis Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.

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  • Charity Fundraiser
    Charity Fundraiser
    24 days ago
    £25000–£35000 yearly
    Part-time
    Manchester

    Full job description Earn £33,000–£52,000/year changing children's lives. No experience needed. Full training provided. Start from as early as this week. Every door you knock helps fund boxing sessions, hot meals, mentorship, and life skills programmes for underprivileged kids across Manchester. You're not just fundraising — you're giving children a future. The Cause We support children from some of Manchester's toughest estates. We get them off the streets and into the boxing gym. We give them structure, discipline, and someone who believes in them. We provide free boxing sessions with professional coaches, full kit, a hot meal after every session, life skills workshops, mentorship, a 24/7 helpline for families in crisis, and holiday camps to keep kids safe and off the streets. Your work makes this possible. What You'll Gain This role builds real-world skills that stay with you — confidence speaking to anyone, communication and persuasion skills, resilience, and sales experience that transfers to any industry. Many of our team members have gone on to management roles, sales careers, and started their own businesses. What You'll Do Engage with people face-to-face — on the street, in communities, door-to-door Start conversations and share the charity's mission Inspire people to support a cause that changes lives Collect donations via card reader You'll work as part of a supportive team with daily transport provided. Hours Part Time: 22–30 hours (minimum 3 days) | Full Time: 45–50 hours (6 days) Shift: 10:30am – 6:30pm What We're Looking For People passionate about making a difference Confident and good with people Positive energy Reliable and punctual No experience required - just the right attitude. What We Provide Full training from day one, daily transport, branded uniform and ID badge, card reader and materials, team environment with daily support. Clear progression to team leader for those who want it. Location Based in Manchester City Centre. You'll be transported to different areas across Greater Manchester daily. How to Apply Hit apply and we'll be in touch within 24 hours. Interviews this week. Start immediately. Job Types: Full-time, Part-time Pay: £33,800.00-£52,300.00 per year Expected hours: 22 – 54 per week Benefits: Company events Employee discount Employee mentoring programme Free parking Health & wellbeing programme Referral programme Work Location: In person

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