Front of House Team Member

Customer Service

5 hours ago239 views

Crunch is looking for a friendly and organised Cashier to join our front-of-house team at our new site in Soho. The ideal candidate should have excellent communication skills, a customer-first attitude, and the ability to multitask in a fast-paced environment. We're looking for someone who is very detail-oriented, enjoys engaging with customers, and takes pride in maintaining a clean and welcoming front-of-house space.
Key Responsibilities:
  • Deliver outstanding customer service: Greet customers with a smile, take orders efficiently, and ensure a friendly and professional experience from start to finish.
  • Operate the till system accurately: Handle transactions, issue receipts, and manage order entries with speed and accuracy.
  • Pack delivery orders correctly: Prepare Deliveroo, Uber Eats, and other delivery orders with attention to detail, ensuring all items are included and packaged securely and according to company policy.
  • Maintain cleanliness and organisation of front-of-house: Keep counters, customer areas, and the till station clean and tidy throughout the shift.
  • Assist with stock for front-of-house items: Monitor takeaway packaging, napkins, and other essentials, restocking as necessary.
  • Communicate effectively with the kitchen team: Ensure smooth order flow and timely delivery of online orders.
  • Follow opening and closing procedures: Set up and close down the till area and front-of-house space according to company standards.


What We Offer:
  • Competitive salary of £12.5 - £13.5
  • Earliest shift start at 10:00 and latest finish at 22:00
  • How many hours do you need? We work around you!
  • Flexible working hours
  • Uniform provided
  • Referral bonus of £300 for recommending new team members
  • Fully structured and paid training provided
  • Free meals while you’re on shift!
  • Opportunity to grow within the company – we’re opening new sites soon!


Requirements:
  • Previous experience in a customer-facing role (preferred)
  • Great communication and interpersonal skills
  • Attention to detail, especially when packing orders
  • Comfortable working with tills and handling transactions
  • Positive and proactive attitude
  • Able to stay calm under pressure and multitask efficiently
  • Basic understanding of food hygiene and safety practices


We are looking forward to hearing from you 🥪🤟🏼
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Salary
    £12 – £13 hourly
  • Starting time
    Immediate start!

pin icon60 Dean Street, W1D 6AW, London

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Customer ServiceLondon

EXPERIMENTAL SANDWICHES & BEYOND 🥪 • 11-50 Employees

Hiring on JOB TODAY since October, 2022

Pushing the boundaries of taste since 2022. #sandwich[up]rising

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Alexandre Yonan avatar icon
Alexandre YonanActive 24 minutes ago
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