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Care Givers, Carers, Care and Support Workers required to work for reputed care company. Excellent pay, pension benefits. Start on our Career Journey and progress to Senior Care Assistant or step-up to one of our office roles. All Training provided for new starters. Applicants must be 16 or over. Start on our Career Journey and progress to Senior Care Assistant or step-up to one of our office roles. All Training provided for new starters
Activ Camps Ltd is a friendly and lively company running activity camps and after school clubs for children across South London. We are passionate about providing the highest quality experience for children within our community, as well as the best possible customer care experience for their parents and carers. We are looking for a warm, engaging and highly organised individual with experience in customer service and administration to join our team. This person should have a keen eye for detail and a systematic approach to work, as well as passion for supporting children and families. Key Responsibilities To act as the main point of contact for parents and carers, and other stakeholders, on phone, email and social media platforms, demonstrating a high level of knowledge of our provision and guiding customers through the booking process To handle all bookings, cancellations and changes to bookings with efficiency To clearly and confidently communicate Activ Camps’ policies, procedure and terms of booking to parents and carers To process payments from a variety of sources, including childcare voucher schemes and credit, chasing outstanding payments in a systematic and timely manner To assist in resolving complaints in a timely and appropriate manner, liaising with colleagues to ensure that these can be fully investigated with an appropriate response communicated to the complainant To prepare a variety of registers for our camps and clubs, including medical and special education needs and disability (SEND) registers, ensuring that all necessary information is recorded and collated To communicate regularly with staff members at our camps and clubs, ensuring that administrative processes are being adequately managed on site To participate in team meetings, sharing insights and updates on customer interactions, addressing any specific trends To contact and build relationships with local schools and parent/teacher associations to help promote Activ Camps to new customers To support the general organisation and administration of Activ Camps. Personal Specifications Essential Attributes: Previous experience in customer service and administrative roles Outstanding verbal and written communication skills Excellent numerical skills Previous experience working with Google Sheets/Excel spreadsheets Proactive and resolution-focused, with the capability of working independently Desirable Attributes: Passionate about children and/or sports and outdoor activities Experience working within the childcare industry An understanding of differing Special Educational Needs and Disabilities Knowledge of Childcare Voucher & Tax-Free Childcare payment processes Salary: £26,000 per annum Contract: Full Time Contract Start date: Tuesday 7th May 2024 Work hours: 0930 - 1800 During the school holidays hours will vary based on the requirements of our camps and clubs Holidays: 23 days pro-rata plus all public holidays Location: Company Office in Brixton, London, with the possibility to work from home on occasion Commencement subject to: Two rounds of interview, two suitable references and a contract returned with Associated Annexes signed. Safeguarding Activ Camps Ltd is committed to safe practice in recruitment and selection that includes consideration of issues to do with child protection, safeguarding and promoting the welfare of children and young people. Engagements of work will not be authorised unless staff have completed an Enhanced DBS, references verified and checks completed in line with our Safer Recruitment Policy. Inclusion & Diversity At Activ Camps, we know that diversity makes our team stronger and more successful. The children that we work with come from all backgrounds and it is important that our team reflects the diversity of the people that we work with. We welcome applicants from all backgrounds to apply for jobs with us and bring their perspectives and experience to our team. How to apply Successful candidates will be invited to interview as soon as convenient for both parties. Please note Activ Camps Ltd is unable to reimburse interview expenses. Information correct on 18.04.2024 and subject to change thereafter. Job Types: Full-time, Permanent Pay: £26,000.00 per year Benefits: Casual dress Company pension Schedule: Holidays Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Work Location: In person Expected start date: 07/05/2024
As the original lifestyle hotels, St Martins Lane London and Sanderson London sit under the Morgans Originals brand, a collection of independent hotels sharing the same spirit. Equal parts glossy, surprising and rebellious, we balance a refined outlook with careful chaos. No two days are alike as we provide unique experiences everyday such as our Mad Hatters afternoon tea in the Sanderson courtyard or our signature cocktails in the Blind Spot at St Martins lane – our speakeasy cocktail bar. We have a fabulous opportunity to join St Martins Lane in our Food & Beverage team as a Restaurant Server. You will support the seamless running of the restaurant spaces, by providing a highly efficient and effective service. You will be responsible for ensuring the quality, consistency and delivery of all food options whilst delivering an Engaging, Dynamic Guest Experience.
We are looking for a high energy Chef to join our new dark kitchen opening in Battersea We are doing London’s best fried chicken and are looking for someone who genuinely cares about what they do and the food they produce. We also want you to have a flexible work life and enjoy your time with us. You must have experience with high volume, fast paced environment. Recommend a friend to work and when they successfully pass their probationary period and you’re both eligible for a £150 bonus! • Fast-tracked promotion: If you want to work your way up, all you need to do is tell us! We have staff that have gone from KP to kitchen manager in six months! • Our culture: We are a company with an independent spirit! We’re not corporate-backed. The company is still run by its three founders! We offer a flexibility and environment few companies do.
INTRODUCTION We are excited to announce that we are currently seeking a Driver and Logistic Coordinator to join our talented Operations team at Unico Gelato & Caffe’. We are looking for a young and talented individual who is enthusiastic, organized, and dedicated to delivering exceptional service. ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specialising in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico has operated since 2015 and currently has sites in Fulham, Saint John’s Wood, Bromley, Holland Park and Lisbon. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. ABOUT THE ROLE A Driver and Logistic Coordinator plays a crucial role in ensuring the smooth and efficient operation of logistics activities within an organization. This role includes a variety of responsibilities aimed at coordinating the movement of goods, managing inventory, and optimizing supply chain processes. Delivering goods and use of Vehicles: Drivers must adhere to traffic laws and safety regulations while operating vehicles. This includes maintaining awareness of road conditions, weather hazards, and other factors that may affect driving conditions. Delivering goods timely maintaining the original quality through careful handling of boxes, packages and loose items Effective route planning is essential for timely deliveries and efficient transportation. You might use GPS system or maps to to navigate unfamiliar routes and avoid congestions and delay Carry out basic vehicle maintenance, top-up fuel using the provided company card, checking fluid levels and report any mechanical issues or defects. A strong command of driving techniques and a clean driving record are essential for this position Prioritize safety at all times, both for yourself and the goods carried Attention to details, follow instructions accurately, maintain focus during long period of driving, and notice potential hazards is crucial Effective communications with Management and Staff to ensure smooth Operations of consignments Time management to adhere effectively to schedules and deadlines Coordination and Planning Coordinate and plan logistics activities, including transportation, warehousing, and distribution, to meet the shops requirements and organizational objectives Collaborate with internal teams, such as Management, Production, and Marketing, to coordinate logistics activities and streamline processes Inventory Management Monitor inventory levels and coordinate replenishment orders to maintain optimal stock levels while minimizing excess inventory Conduct regular inventory audits to ensure accuracy and identify discrepancies or potential issues Implement inventory control measures to reduce loss, damage, and obsolescence Documentation and Compliance Ensure compliance with temperature recordings for both Vehicle and destination equipment, to ensure the best possible quality of the product Stay informed about changes in regulations and industry best practices to ensure compliance and mitigate risks Communication and Coordination Communicate with customers to provide updates on the status of shipments, address inquiries or concerns, and ensure customer satisfaction Collaborate with cross-functional teams to address logistical challenges, optimise processes, and improve efficiency Problem Solving and Continuous Improvement Identify inefficiencies or areas for improvement in logistics processes and propose solutions to enhance efficiency and improve the delivery service. Technology Utilization Utilize logistics management tools to streamline processes and track shipments Microsoft and Google packages literate Job Type: Full-time Pay: £30,000.00 per year Benefits: Company pension Store discount Schedule: Monday to Friday Weekend availability Experience: Driving: 2 years (required) Licence/Certification: Driving Licence (required) Work Location: On the road (Production kitchen in Fulham) Expected start date: 01/05/2024
"O'Ver" comes from the Neapolitan dialect, meaning "Truth." We endeavor to embody this ethos through our cuisine: authentic, delectable, and healthful dishes prepared fresh daily. Our menu faithfully represents Italian culinary traditions with a distinct Neapolitan influence. 'O ver distinguishes itself by incorporating Pure Sea Water, sourced from the pristine regions of the Mediterranean. With reduced sodium and increased mineral content, our fare is both lighter and more digestible. Pizzas, bread, and seafood selections all benefit from the inclusion of Pure Sea Water. We meticulously select ingredients from small, independent Italian producers and prioritize the use of premium local suppliers. Our offerings span from traditional Neapolitan wood-fired pizzas to pasta from Gragnano, fresh seafood, and locally sourced meats. Each dish is crafted with care and reverence by our chefs, honoring time-honored techniques. Our philosophy emphasizes simplicity, premium ingredients, and an abundance of passion—embracing the notion that less is indeed more. Additionally, our menu accommodates vegetarians and vegans, with bespoke options available upon request. We are currently seeking a professional Waiter/Waitress with a minimum of 2-3 years of relevant experience, who possesses a genuine affinity for Italian cuisine and culture, particularly a passion for hospitality and hosting, Italian speaking its a plus. "O'Ver restaurant currently operates in London Bridge and Piccadilly Circus, with an additional venue forthcoming." WHAT WE ARE LOOKING FOR: Demonstrated experience in a similar role Strong and great knowledge about Italian Product, Ingredient & Culture Ability to fulfill guest requests with aplomb Fluency in English, both spoken and written Exemplary interpersonal skills Effective communication abilities with guests and colleagues across various departments Capacity to execute tasks promptly, adhering to managerial deadlines Authentic passion for hospitality and hosting ** WHAT YOU WILL DO:** Manage your section Delivery an experience to guests Make sure you following company Standards Efficiently oversee busy service periods Execute tasks with precision while multitasking effectively BENEFITS: Competitive salary 50% discount on all purchases (including beverages) at our restaurants post-probation Well-being program offering complimentary yoga, Pilates, and gym classes Introduction to a start scheme and 28 days of annual leave Staff meals and 28 days of paid annual leave Birthday leave Access to training programs and internal competitions Participation in the Employee of the Month O'Ver Hero scheme Bonus scheme based on length of service Join our team if you crave a challenge, and remember: "EAT TO BE HAPPY"
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Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a charismatic Bartender to join our dynamic and supportive team and become part of something special. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Bartender will include welcoming customers, taking drinks orders, making recommendations, preparing, and serving exquisite drinks. You’re confident handling financial transactions, supervising barbacks and keeping abreast of all drink legislation, food safety and hygiene best practices. About you: You have the knowledge and skills to create exquisite cocktails. Your friendly, professional, and hands-on approach to the role will make you a valuable part of the team and a delight to our guests. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Hairstylists wanted for a busy independent salon in the heart of Balham. - Are you a passionate hairstylist with flair and creativity? - Do you dream of making every client feel fabulous? - Is hairstyling not just your job, but your passion? - If yes to all of the above, then Teal Hair London would love to hear from you! Why choose Teal Hair? - We are the best-reviewed salon in the area and our client base is growing. - Work in a vibrant, modern, and upbeat environment. - Competitive salary with amazing tips. - Staff discounts and commissions. - Express your creativity and grow your clientele. Qualifications and requirements: - Hair Stylists at Teal Hair London provide the full range of hair care services including cutting, styling, colouring/highlights/balayage. - A minimum of 3 years of experience as a stylist - Excellent communication and customer service skills Hours: Full or Part-time Salary: £12.00-£16.00 per hour depending on your experience.
Are you an experienced Waiter/tress looking for carrier opportunity in a busy and vibrant restaurant? Apulia is the wright place , a truly southern Italian that promotes quality ingredients at high standards. We offer and outstanding package to suite your requirements: • 28 days of holiday per year • Employment written agreement • Staff discount scheme • Food and drink discount : buy at same price we buy • On duty meals and drinks • Hourly pay • 2 days off per week , working 5 days a week • Closure days during Christmas and New year • Dine in with up to 4 friends and get 50% off • Career development and training opportunities • Access to pension scheme • Increased salary as you learn and progresAre you an experienced Waiter looking for carrier opportunity in a busy and vibrant restaurant? Apulia is the wright place , a truly southern Italian that promotes quality ingredients at high standards. We offer and outstanding package to suite your requirements: • 28 days of holiday per year • Employment written agreement • Staff discount scheme • Food and drink discount : buy at same price we buy • On duty meals and drinks • Hourly pay • 2 days off per week , working 5 days a week • Closure days during Christmas and New year • Dine in with up to 4 friends and get 50% off • Career development and training opportunities • Access to pension scheme • Increased salary as you learn and progress • Minimum 40 working hours per week Apulia is an outstanding Italian restaurant opened in 2013 that is very much appreciated and well known in the City of London. Our intent is to bring Italian truly traditional recipes in London at the top so we can give an unforgettable dining experience to our customers. This is why we need talented and ambitious staff like you! You will find a lovely and young team that will make you feel cared for. We are looking for: • At least 2 years of waiter experience • Willingness to learn and grow in career • Pay attention to details and on training
We are a well established backpackers hostel in central London and we are currently looking for our next 'super star; reception team member. If you have a bubbly personality, like to have fun at work and willing to provide great customer service then we would like to hear from you. You will be part of a small and very friendly team. The job is very much 'hands on' and your job tasks will include welcoming guests to the hostel, checking in and checking out of guests, processing payments, attending the laundry room, light cleaning and tidying up duties, security and supervision. We are recruiting for a part time position for two-three shifts a week. Shifts are variable and the pattern is:mornings (8-4) or evenings (4-00) and nights (00-8.00). No previous experience required but foreign languages would be an advantage. We care more about your personality and attitude than about your previous jobs. If interested please get in touch to arrange an interview.
Prezzemolo & Vitale is looking for a driver Warehouse. The resource will take care of taking the goods in the warehouse and delivering them to the shops. It will also do warehouse activities. We only consider candidates with proven experience in the same field. Necessary requirement to have a driving license B. Monthly payment. Italian Speaking.
BARTENDER Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a charismatic Bartender to join our dynamic and supportive team and become part of something special. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Bartender will include welcoming customers, taking drinks orders, making recommendations, preparing, and serving exquisite drinks. You’re confident handling financial transactions, supervising barbacks and keeping abreast of all drink legislation, food safety and hygiene best practices. About you: You have the knowledge and skills to create exquisite cocktails. Your friendly, professional, and hands-on approach to the role will make you a valuable part of the team and a delight to our guests. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Monday to Friday Full Time Barista Required for Lovely Co Working Space In Liverpool Street - EC2M 7PP. We operate a lovely cafe for our members and are looking for an experienced Barista to run service. Specialty coffee experience and some food prep experience required. A will to learn and take ownership of the café experience. Great Perks including Full Vitality Health Care. Clothing Allowance (After Probation Period) 33 Days Holiday Salary £26,750 per year + bonus 40 Hours per week. 07:30-16:30 Mon-Fri NO WEEKENDS
Monday to Friday Full Time Barista Required for Lovely Co Working Space In Borough - 1 Long Lane, SE1 4PG We operate a lovely cafe for our members and are looking for an experienced Barista to run service. Specialty coffee experience and some food prep experience required. A will to learn and take ownership of the café experience. Great Perks including Full Vitality Health Care. Clothing Allowance (After Probation Period) 33 Days Holiday Salary £26,750 per year + bonus 40 Hours per week. 07:30-16:30 Mon-Fri NO WEEKENDS
WHAT WE LOOK FOR: We are looking for an experienced (minimum 1 year in similar role) and ambitious Junior Sous Chef. The right candidate has a passion for leading a team through guidance and training. You should have passion for food and showcasing great ingredients. This is a Production based role, you will be supporting the Head and Sous Chef. Your job roles will include taking care of placing the food orders and ensuring that all produce is put away and stored correctly we use the best produce nature has to offer and have a top tier list of suppliers we take a lot of pride in ensuring were sourcing our food from ethical, responsible sources. You will also be expected in assisting on running the day to day operations as well as arguably the most important factor up keeping the high food standards and compliance. We make large quantities of fresh and filled pasta daily along with the sauces from the current menu which changes monthly to make sure were getting the best of the seasons. We also made bread in house daily, one of the things we take a lot of pride in. All this happens on an averagely between 08:00-17:00 WHAT WE DO FOR YOU: - Competitive remuneration package - Bonus scheme based on performance and going the extra mile - Strong career growth opportunities. Huge investment in training and development with qualifications across wine, h&s and food safety and an individual training programme to help you reach the next stage of your career with us. - A balanced work life – we know how important personal time is and this is reflected in our weekly staff schedules - Regular 1:1’s with the Head Chef, as a way of checking in with you - High quality and freshly prepared team meals whilst on shift - 50% staff discount for you and up to 3 of your family or friends (food only) - You and your partners birthday (if you have one) off each year - Employee of the month award, a fully complementary meal for you and one other - 28 days holiday per year plus one extra day paid holiday each year you work with us (up to 5 years). - Generous refer a friend scheme - We are passionate about providing an environment that encourages learning and growth, and we reward team members who meet and exceed our standards of success. We are committed to taking care of our entire team through the opportunities that open up as a result of your hard work and commitment to your role.
Grow with us... Life at SH is based on a simple idea: we believe that life is beautiful and we want to keep it that way. That means hiring leaders for our Food & Beverage team who have shown themselves to be the very best in their fields, inspiring staff on the daily and leading by example, collaborating on each new project to inspire and assist in executing events that leave our guests feeling in awe of their surroundings. We’re currently searching for a imaginative Bar Supervisor to support the management and the front and heart-of-house teams at our Treehouse hotel. About you... Passionate about service and with a minimum of 1 year of similar work experience. A post-secondary diploma or degree would be a plus. Experience in Food & Beverage operations, a team player, natural leader, hard worker, and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation. About us… Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as: Designed by Nature work environment Retirement Planning Paid Personal Days Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)! SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform. Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
Senior Chef de Partie – The Ivy Collection Do you want a job that is never dull, in a buzzing, busy environment with the opportunity to expand your career with guaranteed career progression? As an Ivy Senior Chef de Partie you will need passion and personal drive, you will ideally have previous experience in kitchens. You will be working in a diverse, inclusive, and supportive environment, delivering dishes that hit The Ivy’s standards, dishes that you can be proud of. You will have incredible career opportunities and access to an impressive array of benefits. We are committed to the wellbeing of our entire team and offer structured employment paths and training at every level to ensure your confidence, and your career, grows with The Collection every step of the way. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences. If you think you have what it takes to be a Senior Chef de Partie at The Ivy, then please apply now! The Ivy Collection restaurants bring the inimitable service and vibrant surroundings for which The Ivy is loved and revered to a select group of upmarket brasseries and neighbourhood cafés. Each restaurant has been designed to deliver the memorable experience that is synonymous with The Ivy’s unique style, and extend the magic of our celebrated West Street venue to handpicked locations across London and the UK. Menus feature modern British dishes drawn from The Ivy’s own extensive menu so, whether you are looking for afternoon tea or a three-course meal, you can be sure of excellence in both quality and choice. Restaurants are open seven days a week offering a full service from breakfast through to dinner. Each restaurant also has a dedicated number of unreserved tables available throughout the day offering everyone the chance to enjoy a little taste of The Ivy’s glamour, whatever the occasion.
Grow with us... When restaurant guests arrive at Madera, the very first welcome they receive will often be from our hosts. This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service, and reflect a first glimpse of the brand’s best self. We’re currently seeking a Host/Hostess who understands (and values) the importance of superior service, and leverages it to give guests an unforgettably warm and inspiring welcome. Our dream Host is essentially a brand ambassador, always reflecting our core values and going above and beyond to welcome every single guest into the restaurant. This is perfect role for people who love other people, and especially love helping guests feel welcome, relaxed, and excited about their experience. About you... Passionate about hospitality and food and beverage with previous similar work experience. Basic knowledgeable of banquet operations, a team player, hard worker, and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation. About us… Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as: Designed by Nature work environment Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)! SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform. Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
YOUR JOURNEY WITH US STARTS HERE...... Welcome to our family As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe. The impact you’ll make No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence. What we’re looking for A warm, people-oriented demeanour A team-first attitude A gift for paying attention to the smallest details Positive outlook and outgoing personality Flexibility, problem-solving skills, and multi-tasking ability Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns Answer, respond to and process all guest calls, messages, questions, or concerns Give guests information and directions regarding property and local areas of interest Process check-outs and resolving any disputed charges Confirm reservations and cancellations, running daily reports on the number of arrivals and departures This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. MUST HAVE RIGHT TO WORK IN THE UK
Work.Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work.lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Manager who is eager to take the reins of one of our Central London spaces. You're a people-person, organised, insanely efficient; and someone who loves to build relationships and be at the heart of a thriving community. Your role is to be the glue to keep our community together and to help make Work.Life a place where our members love to work, giving them everything they need to run their businesses smoothly. You're an essential part of our mission to make people's work-lives happier. We trust our managers to run their spaces like their own business, which means operating the building excellently every day, driving sales and keeping the business profitable. If this is something you can handle; we want to hear from you. Your day to day Sales & revenue · Be responsible for driving income in your space to achieve your budgets. · You’ll own inbound membership enquiries for your space, as well as driving pro-active sales opportunities · Build to 100% building occupancy by conducting great tours and effectively selling the space. · Maintain occupancy by exceeding the expectations of your members, and by conducting effective contract renewals. · Maximise revenue opportunities eg. meeting rooms & event hire, printing, customisation extras & short-term usage. · Manage contracts and invoices relating to new and existing members. Space operations · Onboard new members effectively, getting them off to a great start. · Manage the overheads in your space to achieve your budgets. · Ensure the building runs smoothly and our facilities and amenities are kept to a great standard. · Work directly with management on any issues to ensure the highest level of member experience and satisfaction. · Update and complete membership records as appropriate to ensure information is accurate and current. Create a collaborative community – internally & externally · Build meaningful connections for our members through events, personal introductions, and networking. · Check in regularly with members to understand their pain points, what’s working, and how we can continue to improve. · Develop Work.Life’s presence with the wider local community: you're an ambassador for everything we believe in! · Oversee events from weekly, space-wide events to unique events that you design and put on for your community. · Update and complete membership records as appropriate to ensure information is accurate and current. Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability through onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events How you'll be measured in this role - Your KPIs · Management of your P&L vs budget · NPS (Net Promoter Score) vs. company target of 62 · Space Audit Score vs. company target of 90% · Mystery Shopping Score vs. Target of 90% About you · You’ll have sales experience; and a successful track record of prospecting, developing, and closing clients. · You’ll have demonstrated customer service experience – proven ability to add value to your customers. · You’ll understand business operations, and ideally have experience operating a business unit or department. · You’ll have an entrepreneurial spirit and be excited to run your own business. We'd also love it if · You have previous experience managing a small team. · You are used to commercial responsibilities, having owned a P&L. · You can demonstrate successful (small-scale) project management experience. Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work.Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work.Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave
Work Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Membership Assistant to join our growing team. Someone who is outgoing, fun-loving and sociable, yet organised and efficient. Someone that can be the glue to keep our community together and to help make Work Life a place where our members love to work, giving them everything they need to run their businesses smoothly. This role will be the voice of Work Life in our spaces. Build relationships with our community. Help create awesome content and input into our future strategy as we grow. We are looking for full-time team members in our locations across London. Your day to day Role KPIS Net Promoter Score Space Audit- ensuring exceptional operational standards in our buildings Enabling member connections Create an amazing experience for our members, guests and partners - Ensure the space runs smoothly and is fully operational - Answering general phone & member enquiries - Monitor supplies, including office materials, cleaning equipment and member supplies - Assist the Membership Manager with events, from concept development, communication to hosting events Create a collaborative community - internally and externally - Build connections for our members through events, introductions and networking - Develop Work Life’s presence with the wider creative community in London: we want you to be an ambassador for what we do and what we believe in! Assist with membership management - Supporting the achievement of team targets for member retention and acquisition by identifying opportunities in day-to-day contact with members or enquirers - Handling relevant data processing and administration - Supporting the administration and organisation of member events, meeting room & event space bookings - Work directly with management on any issues to ensure the highest level of member experience and satisfaction Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability via onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events About you - You're a driven, passionate and, most importantly, outgoing person - You'll have excellent communication skills and enjoy being around people - this is a social role - You'll have a positive attitude, be detail and customer-oriented with good multitasking and organisational ability - You'll have demonstrated customer service experience and proven ability to add value to your customers is a big plus Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave
The role Our Assistant Manager will support our GM in the day to day running of all operations in our original Clapton restaurant. This is an exciting time for this site as we have recently launched our Guest Chef series and we’re working to create a more varied events program, so an interest events would be great. You would also be part of curating the seasonal cocktail and wine list, wine of the month, cocktail of the week etc. so some bar experience would also be good. A key part of the role will be managing the team. You will support the GM with hiring, training and managing the team, noticing when extra training is needed and finding interesting ways of engaging the team with their development as well as building a strong team and positive work environment. Whilst we aim for our service to be bustling and efficient, with lots of different plates hitting the table quickly, it will be important to balance this with a friendly neighbourhood atmosphere. We’d like you to be a face that regulars recognise and feel welcomed by, whilst at the same time ensuring that the service is on point from all members of the team. Alongside the GM you will be responsible for the revenue in the site and maximising the potential revenue from the cocktail bar, the bookings/ walk-ins as well as events. What are we looking for? The service is generally busy and fast paced, with baskets of steaming dumplings hitting the tables within a few minutes, so we’re looking for an enthusiastic hands on manager who enjoys this fast paced atmosphere and works well under pressure, whilst remaining calm and organised. We value people with a strong work ethic and passion for freshly made food and quality drinks and we’re looking for someone who really cares about the food, drink and service they and their team deliver. We are a small company and you would be working directly with the founders, so we would like to take on someone who would enjoy being a part of the decision making process, show initiative and get stuck in with their ideas Benefits 50% off to eat in or 20% off to buy any of our retail products Refer a friend: If you like what we do you could refer a friend to work with us – and get paid a finders fee Staff Development Program: Once every 3 months we get together for skills training and creative input to what we do here at My Neighbours the Dumplings. It’s a chance to explore and learn something new. Personal Development: We are proud to have so many members of our team that have developed within the company and welcome people wanting to step up and progress with us.
Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a confident Receptionist to join our supportive team in one of the UK’s leading restaurant brands. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Receptionist will include ensuring our guests receive a warm and professional welcome when they arrive, as well as a fond farewell when they leave. You will be able to offer information to our guests on the restaurant or any specials that may be on offer. You’ll relay any allergen concerns to the kitchen quickly and accurately. About you: You are positive and want to meet and exceed our guests’ expectations and wow them with exceptional service. You’ll have excellent English language skills and be polite, friendly and attentive. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.