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Position: Manager Location: Heroica Lounge – The Pizza Bus Reports to: Business Owner Job Overview: The Manager at Heroica Lounge is responsible for overseeing daily operations, ensuring excellent customer service, managing staff, and driving business growth. This role requires strong leadership, financial oversight, and operational expertise to maintain high standards and achieve key business objectives. Key Responsibilities: 1. Operations & Quality Control • Oversee daily restaurant operations, ensuring efficiency and consistency. • Maintain high standards for food quality, hygiene, and health & safety compliance. • Manage inventory, stock control, and supplier relationships to prevent shortages or excess wastage. • Ensure smooth operation of dine-in, takeaway, and delivery services. 2. Customer Experience & Reputation Management • Guarantee an outstanding customer experience, addressing concerns promptly. • Increase and maintain a 4.9-star rating on Google Reviews through excellent service. • Monitor and manage ratings on Uber Eats, Deliveroo, and Just Eat to keep them above 4.5 stars. • Implement initiatives to enhance customer satisfaction for both in-house dining and deliveries. 3. Sales Growth & Business Development • Develop and execute strategies to increase sales and boost customer traffic. • Implement promotions, marketing campaigns, and events to attract new customers. • Work on strategies to increase delivery orders and maximize online platform performance. 4. Financial & Inventory Management • Ensure staff wage expenditure remains below 26% of revenue. • Monitor costs, track sales performance, and implement cost-control measures. • Reduce food and ingredient wastage through efficient stock management and portion control. 5. Team Leadership & Staff Development • Recruit, train, and lead a team to deliver exceptional service. • Foster a positive work environment, ensuring staff motivation and retention. • Manage staff schedules to optimize labor costs while maintaining service standards. • Provide continuous training to improve efficiency and service quality. 6. Compliance & Safety • Ensure compliance with food hygiene, health & safety, and employment laws. • Work towards achieving Living Wage accreditation for the business. • Maintain records and documentation for audits and inspections. Requirements: • Proven experience in restaurant or hospitality management. • Strong leadership, problem-solving, and organizational skills. • Experience managing budgets, inventory, and staff scheduling. • Ability to analyze business performance and implement growth strategies. • Excellent customer service skills and experience handling complaints. • Familiarity with delivery platforms (Uber Eats, Deliveroo, Just Eat) is a plus. What We Offer: • Competitive salary with performance-based bonuses. • Opportunity to lead and grow with a popular, fast-growing business. • Supportive work environment with professional development opportunities.
The Floor and Service Manager at Crate Bar & Pizzeria is an important role within the Bar & Pizzeria leadership team. You will champion customer experience and uphold high standards of service in the front of house team. There will be an element of training facilitation built into this role, in order to provide support to the front of house team during shifts, and lead continuous team training sessions. The ideal candidate will be someone who embodies great hospitality, and enjoys working as part of a team. We are looking for an individual who enjoys training and is able to motivate others in delivering excellent customer service. You’ll be reporting to the Venue Manager, and working closely with the People and Comms Manager. Day-to-day you will manage and lead supervisors and front of house team members to ensure high standards of service are upheld at all times. The job will be based in our bar in Hackney Wick. This is a full time position (40 hours) with variable shift patterns. You will also have the opportunity to take opt in to our four-day work week trial. Key Responsibilities: - Running and upholding customer service training, product training and assisting with new employee onboarding. - Leading floor and service training including training of new starters. - Work closely with the Venue Manager in maintaining operational performance of our POS systems to maximise efficiency of service. - Work with Venue Manager and on project teams on revenue driving initiatives. - Liaise with the events team to ensure events are thought through from a customer perspective. - Liaise with the bookings team to ensure all bookings and private hires receive a high level of service and attention, including supporting Host team members in their roles. - Shift management including providing support to supervisors, and liaising with supervisors and managers to ensure all on shift tasks are completed. - Maintaining high levels of hospitality and cleanliness on the floor at all times. - Proactively responding to customer complaints and feedback - both during shifts and via emails. - All duty management responsibilities including opening and closing the venue. Benefits - Opportunity to take part in our four-day week trial, which began in November for an initial period of 6 months. - Free staff meal and a drink when working on site, plus free coffee, fruit, and staff soft drinks fridge. - Generous staff discount package across the whole building (Crate & Silo). - A summer and winter whole-building staff party. - Cycle to work scheme. - Career development opportunities. - Employee assistance program.
Overall Purpose of the Role: To support your restaurant management team in creating a great working environment that stimulates motivated and trained Nandocas to deliver a warm, fun, genuine and memorable experience to our customers which in return supports the achievement of maximum sales and profit. WHAT I DO People • I support my management team in creating a great working environment that supports our Compass and enables all Nandocas to enjoy their work and to be the best that they can be • I support my team’s training and development to create great customer feelings and moments. • I grow and develop Nandocas for life and for work by having quality conversations with them while on shift. • I recognise and celebrate the success of my team. • I support communication in the restaurant so that the team is well informed and feel heard. Product • I support my team to deliver amazing food, freshly cooked to order and served hot in 15 minutes. Place • I help to run great shifts that deliver brilliant customer moments and create the customer feelings. • I keep my restaurant beautiful, safe, clean and representative of the Nando’s brand. • I carry out, monitor, and correct procedures in order to be safe, legal and follow the Nando’s standards. Performance • I grow sales by running great shifts that deliver operational efficiency and achieve restaurant targets. • I support the delivery of operating profit through effective management of costs; including GP, waste and labour. • I support the communication and implementation of the restaurant’s business plan and vision.
We are seeking a dedicated and experienced Wine Bar/Restaurant Manager to lead our team and ensure the smooth operation of our central London restaurant. This senior role requires a strong leader who can manage staff, oversee the rota, and maintain high service and cleanliness standards. RESPONSIBILITIES: - Leading and managing the restaurant team, including waitstaff and kitchen staff - Creating and overseeing staff schedules and rotas - Ensuring exceptional service standards and enhancing the customer experience - Handling customer inquiries and resolving any issues promptly and professionally - Training and developing team members to ensure they have the skills and confidence needed to excel - Overseeing the preparation and serving of food and drinks - Maintaining a clean, tidy, and well-organised floor area - Collaborating with kitchen staff to ensure smooth service and efficient operations - Managing inventory, ordering supplies, and ensuring compliance with health and safety regulations ABOUT YOU: - Knowledge and interest in wine especially low intervention productions - Proven experience in a restaurant management role - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Friendly and approachable - Positive mindset with a problem-solving attitude - Ability to thrive under pressure and maintain composure - Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: - Competitive hourly wage + service charge + tips - Flexible work schedules - 50% staff discount at all our associated venues - 20% friends and family discount at all our associated venues ABOUT US: We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! Details Salary (based on experience): £13 to £15 (£24,000 to £32,000 per year) Schedule: Full-Time
CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £29,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £4,000 to £6,000pa (uncapped) Total package between £35kpa and £ £37kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye
We are a small Italian Coffee Shop based in central London (SW4). We are offering a barista/deli staff position to join our team. We aim to provide great food and coffee. This is a full-time position with an immediate start and flexible working hours. We are open Monday through Sunday. We are open daily from 6 a.m. to 5 p.m., with occasional events from 6 a.m. to 10 p.m. Shifts vary between those times and business requirements throughout the year. We are looking for candidates experienced in the following: - Leading a small team, - Hosting and organising events and parties - Planning - Improving KPI's - Problem-Solving - Coaching - Excellent Customer Service - Maintaining High Standards, H&S and Hygiene - Passion for coffee and great food - Ability to work hard and have fun at the same time - Basic Cocktails knowledge and experience with alcohol handling - Basic Food Preparation - Orders Placing - Store Organisation If you think you are an excellent match for the skills above, be sure to contact us immediately by sending us your CV. We have 4 locations, and as needed, you will temporarily move to cover some shifts. All applicants must be eligible to work in the UK and have a UK bank account and NI number. We will only be contacting candidates we deem suitable for the role. The starting wage depends on experience, commitment, and ability and will be discussed at a successful interview. However, it ranges between £11.44-14.00 p/h
About Us We are Mr LoBo an independent, family-run Peruvian restaurant located in the heart of Angel, Islington. Since our opening 2 years ago, we have been dedicated to delivering exceptional dining experiences, as demonstrated by the several awards we have received on OpenTable and TripAdvisor. We take pride in using fresh, high-quality ingredients to create innovative and delicious dishes. Additionally, we strive to provide a unique experience for our customers through personalised service. As we continue to grow, we are looking for floor manager to lead our floor team and maintain our customer happy. Job Description We are seeking for an experienced Floor Manager to oversee daily operations in our restaurant. The successful candidate will be responsible for ensuring excellent customer service, managing front-of-house staff, and maintaining smooth restaurant operations. This role is ideal for individuals with strong leadership skills, a passion for hospitality, and the ability to work in a fast-paced environment. Duties - Manage the restaurant floor during service hours, ensuring smooth and efficient operations. - Lead and supervise front-of-house staff, including scheduling, training, and performance management. - Drive sales and promote upselling techniques to maximise revenue. - Provide outstanding customer service, addressing and resolving any issues or complaints promptly. - Maintain a clean, safe, and welcoming environment in line with health and safety regulations. - Collaborate with the kitchen team to ensure seamless commu - Monitor stock levels and coordinate with suppliers for timely replenishment. - Assist in meeting financial targets by optimising service and minimising waste. - Work closely with director to develop strategies to enhance customer satisfaction and boost repeat business. - Work closely with the director to implement marketing initiatives to promote the restaurant and attract customers. - Ensure all staff comply with company policies, health & safety regulations, and licensing laws. - Assist in creating staff schedules and managing payroll budgets. Requirement & Experience We are looking for someone that have: - A minimum of 3 years of experience as a Floor Manager, Restaurant Manager, or similar role. - Strong leadership and communication skills with the ability to inspire and manage a team. - Excellent customer service and problem-solving abilities. - Knowledge of food safety, health & safety regulations, and licensing laws. - Experience handling financial responsibilities, including stock control and cash handling. - The ability to work flexible hours, including evenings, weekends, and public holidays. - Strong organisational and multitasking skills in a fast-paced environment. General This job description is intended as a basic guide to the responsibilities of the post and is not exhaustive. The post holder may be asked to undertake duties that are in line with the level of the role. The Job description will be subject to regular review and amendment as necessary in consultation with the post holder. Health and Safety The post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and must follow these at all times, including ensuring that they act in line with all policies and procedures at all times in order to maintain a safe environment for customers and colleagues. Equality and Diversity The post holder is required to promote equality in service delivery and employment practices. All employees must comply with all the Companies’ equality and diversity policies, procedures, and initiatives. If you are seeking an opportunity to work in a close-knit team where you can take on key responsibilities and enhance your expertise, Mr LoBo is the perfect place for you to grow and thrive.
Following its very successful launch 2 months ago, "Babbo" in St. John's Wood is now looking for a super star Restaurant Supervisor to join our beautiful neighbourhood Italian restaurant: We are in need for a Restaurant Supervisor who will be a part of our FOH management team therefore an all-rounder junior manager is what we are looking for. The ideal candidate will, first and foremost, have a very guest-oriented approach and be floor-based while being expected to have experience in basics of hospitality management such as opening/closing the restaurant, cashing up, daily/weekly reporting, stock take, ordering restaurant supplies, training junior team members, H&S/Food Safety/ Fire Safety/General Compliance etc. As we are in the process of successfully launching and establishing the Babbo brand with new openings on horizon in the near future, the early joiners who prove themselves indispensable to the operation will have endless growth opportunities in a very healthy and family-like working environment. If you are a hungry and passionate hospitality professional who enjoys being a part of a high-performing team and wants to continuously learn and grow, please get in touch immediately. Looking forward to hearing from you!
Opportunity become a Team Leader / Supervisor! Come and join our Burrito Kitchen team. Shifts start 7am most days Come join our Burrito Kitchen store inside Tesco supermarkets, we are looking for people who can work as part of a team helping make bake all our pastries, prepare our salad bar, and our delicious burritos. Manage a team, remain calm under pressure, being in charge or all food safety policies, placing orders and always keeping our brand standards We pay monthly into your bank account
sibilities Oversee daily operations, ensuring seamless service Lead, support, and motivate front-of-house staff Personally take customer feedback and orders, ensuring guest satisfaction Maintain high service standards and team performance Train and mentor staff to enhance service quality Ensure compliance with health, safety, and hygiene regulations Assist with stock control and ordering as needed Work closely with management to improve efficiency and customer experience Requirements Right to work in the UK is mandatory Previous experience in a supervisory role in hospitality is essential Excellent communication and leadership skills Hands-on approach, leading by example on the floor Strong customer focus, engaging with guests and handling feedback professionally Ability to work in a fast-paced environment with a positive attitude Flexible availability, including evenings and weekends What We Offer Competitive salary plus tips A dynamic and friendly work environment Growth opportunities within the company Staff meals and discounts If you are passionate about hospitality and love providing top-notch customer service, we would love to hear from you.
New Bar in Central London requires a supervisor Must have sufficient cocktail and wine knowledge. Fine wine knowledge ideal. WSET preferred Create authentic, custom guest experiences through a high level of attention and service. Opening and closing of the venue Cash up Responsible for staff management Ordering and receiving wine. General maintenance and cleanliness of the venue Qualifications: 2+ years bar experience preferred Very good knowledge in wine Positive attitude Experience managing employees Job Type: Permanent
We are currently looking for someone with hospitality or supervisory experience to join our team at Willy's Wine Bar. A friendly and reliable team player with great attention to details The job role includes: Welcoming guests and taking orders, maintaining cleanliness and organization, closing the venue at the end of the night. The work is Monday to Friday (30-40hours per week)- weekends off! Starting Date: 10th of March.
Job Description: We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues Operational Management: - Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Shift Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: - Competitive hourly rate: £14.00 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Hourly rate: £14.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Assistant Store Manager at The Salad Project | £30,000 per year We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Assistant Restaurant Manager | Monday - Friday 45 hours per week | 8am - 5pm To lead a team of staff and work hand in hand with the store manager To delegate certain tasks to your supervisors to ensure high standards are maintained To help manage our team members' morale and happiness at work To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Ensure and enforce the use of current systems to operate The Salad Project Assist in developing our staff to suit the needs of the store and the business To report any wins or issues to the management team To ensure proper maintenance of the store To celebrate the staff wins! Most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food Expectations | Efficiency, Communication, Energy. Strong leadership skills Ability to steady the ship and prevent issues before they happen Communication skills, knowing when to use a firm hand or a softer approach Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment, strict controls on all hygiene policies is crucial to the role Ensure service levels are maintained to the standards we expect Experience Requirements | 1 Year Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Ability to commit full time A desire to make a career in Hospitality. Let’s grow together! Compensation | £30,000 per year 30 days holiday package (Including bank holidays) Performance based bonus Cycle to work scheme £100 ‘Refer a Friend’ scheme Enhanced parental leave package Enhanced sick day package Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows
Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.00 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. - Hourly rate: £13.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Job Title: Assistant Restaurant Manager 📍 Location: Knightsbridge 📅 Job Type: Full-time 💰 Salary: Competitive, based on experience About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets Job Responsibilities: ✅ Assist in the daily operations of the restaurant, ensuring smooth service and customer satisfaction ✅ Lead and motivate the team to maintain high standards of service and professionalism ✅ Support recruitment, training, and development of staff ✅ Monitor stock levels, place orders, and manage inventory efficiently ✅ Handle customer feedback and resolve issues promptly ✅ Ensure compliance with health & safety and hygiene regulations ✅ Assist with scheduling, payroll, and administrative duties Requirements: ✔ Previous experience in a supervisory or management role within the hospitality industry ✔ Strong leadership and communication skills ✔ Ability to work under pressure in a fast-paced environment ✔ Excellent problem-solving and decision-making abilities ✔ Knowledge of restaurant operations, including POS systems and inventory management ✔ Flexible with working hours, including evenings, weekends, and holidays What We Offer: ✨ Competitive salary and performance-based incentives ✨ Opportunities for career growth and development ✨ A supportive and dynamic work environment ✨ Staff discounts and perks If you are passionate about hospitality and have the skills to lead a team while delivering an exceptional dining experience, we’d love to hear from you!
Lead and supervise a team of 8-12 front-of-house and back-of-house staff, ensuring excellent service standards and smooth operations. Foster a positive and collaborative team environment by motivating, training, and coaching staff. Strategically manage shift schedules, delegate tasks, and ensure coverage during peak hours. Facilitate clear and efficient communication between front-of-house and back-of-house teams to ensure smooth service flow. Monitor and maintain the highest levels of customer service, promptly addressing any issues or concerns. Ensure adherence to company policies, food safety standards, and health regulations. Assist with inventory management, including ordering supplies and tracking stock levels as well as delivery schedules. Support the leadership team with daily operational tasks, including opening and closing duties. Drive a culture of continuous improvement, providing feedback and support to team members. Skills 2+ years of managerial experience in a restaurant or cafe setting, with proven ability to lead and manage a team. Strong communication skills and ability to balance the needs of both front-of-house and back-of-house staff. A strategic mindset with the ability to think on your feet and handle challenging situations. Excellent interpersonal skills with a friendly, approachable demeanor. Ability to stay organized and manage multiple priorities in a fast-paced environment. High level of attention to detail and a commitment to maintaining service excellence. A passion for delivering great customer experiences and supporting team development. Join us as we strive to create memorable experiences for our guests while fostering a supportive team environment!
We seek an experienced and passionate General Manager to lead our cosy, neighbourhood Italian restaurant. If you have a love for authentic Italian cuisine, strong leadership skills, and a commitment to delivering exceptional customer experiences, this is the perfect opportunity for you. Join us in creating a warm, welcoming atmosphere where our local community feels right at home! Key Responsibilities: Leadership & Team Management: Oversee daily operations and ensure smooth running of the restaurant. Recruit, train, and manage a diverse team of staff, including front-of-house and kitchen personnel. Foster a positive work environment and promote teamwork and professional development. Customer Service: Maintain high standards of customer service to ensure a memorable dining experience. Handle customer inquiries, complaints, and feedback promptly and effectively. Implement strategies to enhance customer satisfaction and loyalty. Business Operations: Develop and execute operational policies and procedures. Monitor financial performance, including budgeting, forecasting, and cost control. Manage inventory, ordering, and supplier relationships to ensure quality and consistency of ingredients. Marketing & Community Engagement: Collaborate with the marketing team to create and implement promotional strategies. Build relationships with local businesses and the community to drive traffic and brand awareness. Plan and execute special events and promotions to attract and retain new customers. Compliance & Safety: Ensure compliance with health, safety, and hygiene standards. Maintain knowledge of industry trends and regulations to ensure the restaurant meets all legal requirements. Qualifications: Minimum of 3 years experience as a General Manager in a high-volume restaurant environment - with proven references Proven ability to manage all aspects of restaurant operations, including team leadership, financial management, and customer service. Excellent communication, organizational, and problem-solving skills. Ability to work flexible hours, including nights, weekends, and holidays. Passion for the hospitality industry and a commitment to delivering exceptional guest experiences. What We Offer: Competitive salary Opportunities for career growth and development. A supportive and dynamic work environment. Employee discounts on dining.
Experienced Assistant Manager required for a bubbly restaurant in Crystal Palace. Knowledge of Italian food is a plus Duties includes - Answering question related to the menu with recommendation - Opening and closing restaurant/bar - Preparing drinks, cocktail and coffees up to Sapore Vero standard - Answering phone and taking orders - Delivering food and drinks to customers - Processing payments - Cleaning tables after customers - Maintain a tidy floor and bar - Clean and polish glassware - You must have a positive personality always smiling to engage customers - Most important is to make sure that customers have enjoyable experience YOU MUST HAVE: - 2+ years experience - Good English - Experience with coffees and cocktails If you are interested please answer here and we will be in touch with you
We are a unique café located in the South East London area with an established reputation amongst the locals. A very much loved café serving to a close knit community, providing quality coffee, lunches and much more. Role : We are seeking an experienced Café Supervisor to handle the daily operation of a cafe and overseeing a small team. Someone who is passionate with the food industry and loves working with people, who strives on providing excellent customer service and can take on daily challenges. Working a 40 hour week, this role comes with great benefit. This is a great opportunity to work with a fantastic team that you do not want to miss. Duties and Accountabilities: · Daily running of café operations, responsible for opening and closing the café · Work with a hands on approach, leading by example · Oversee and assist with food preparation, ensuring adherence of food regulations and quality standards · Responding to customer needs and complaints · Assist and deal with health hygiene officers · Training & developing staff bringing out the best potential, focusing on hospitality best practices · Manage inventory levels, ordering stocks/supplies, managing deliveries · Handling of cash payments, ensuring amounts tie up with system records · Planning and suggesting new menu items, ideas on new products · Ensure cleanliness and organisation of the café’s environment, adhering to health and safety regulations · Other business responsibilities, admin tasks, ie bills, staff rotas. · Drive sales · Any other adhoc tasks A successful candidate will have the following : - · Minimum of 1 years experience within similar role, within the food and beverage industry · Holds a food hygiene certificate level 2 · Knowledge of dealing with health hygiene officers · Excellent communication skills, written and verbal · Excellent customer service skills · Strong team management skills · Excellent organisation skills · Ability to problem solve · Knowledge of food regulations desirable
At Coqfighter we’re all about taking a humble ingredient - chicken- and making it taste amazing. Fried, roasted or grilled, we believe we serve London's best. We're looking for a manager to take our little Kings Cross branch and make it their own! This role is suitable for an experienced GM or a strong AM, who is ready to run a small size restaurant with big opportunities! Kings Cross is a place where we want to build and maintain already established local relationships. We welcome candidates with charisma, great communications skills, vibrant personality and genuine love for people. A natural leader, who can look after both customers and staff. What we expect from you: Overseeing all aspects of restaurant operations Being a great leader and motivator, leading by example and being a role model Strong problem-solving skills and being able to keep calm under pressure Ability to multi-task effectively in a fast paced environment Daily shifts briefs and great communication with FOH & BOH teams. Be experienced with stock levels, inventory counts and ordering tools, scheduling and all aspects of team management Having a sense of urgency and a great eye for detail. Be organised and productive within your role, delivering great results by their deadlines. Be passionate about what you do What you can expect from us: Full training upon joining the company Supportive environment Competitive pay - a chance to receive bonus every quarter! 28 days paid holidays Free food on shift We are a company with an independent spirit! We’re not corporate-backed. The company is still run by its three founders. We are a great place to work! We offer a flexibility and environment few companies do.
We are looking for an energetic and reliable Supervisor for our Mayfair location. Stampa is a cosy Italian deli right in the heart of Mayfair. What we are looking for : Lead by example – punctuality, cleanliness, knowledge, enthusiasm! Support team members to ensure they provide an exceptional level of hospitality, building warm and genuine relationships with all our guests. Maintain food safety and health & safety standards to ensure a safe environment for guests and colleagues Oversee wine stock and stock takes, reviewing margins, sales mix, par levels and ordering. Weekly meetings with the Operation Manager around performance, feedback and stock results.
New Caribbean restaurant seeks restaurant floor manager. This is a unique role, where by you will manage a restaurant that has 26 covers - doing 80 covers in 6 hours. The selected candidate must be able to manage 50 - 70 covers a week building up to 200 covers a week. we are a small team of 3 staff and currently looking for a strong full time supervisor/ assistant manger - who is looking for the opportunity to develop their own management skills and premote the business. The ideal candidate must be able to self manage their hospitality, abilities as well learn new styles and techniques. the candidate must be willing to work independently on quiet nights, with support on the busiest nights of the week. Hours 16 + hours a week. 14.00 + Duties Recruiting, training and supervising new staff. Ensuring compliance with licensing, hygiene and health and safety legislation. Overseeing stock levels and ordering supplies. Handling customer enquiries and complaints. Taking reservations and managing bookings. (Essential) Greeting and advising customers. Problem solving. Keeping statistical and financial records. (Essentials) Assessing and improving profitability. Liaising with customers, employees, suppliers, licensing authorities and sales representatives. Making improvements to the running of the business and developing the restaurant.
Customer Service Daily planning Ordering Food Preparation Stock Control H&S
Looking for an experienced Bar Supervisor to join our team here at Harrild and sons in the City. The role will require cocktail knowledge, experience with stock, ordering, line checking as well as being able to supervise a bar to a high, premium level. Training will be provided as systems differ, but it is a role for an experience bar person with a friendly demeanour and good work ethics.
Yard Sale Pizza is on the search for an Assistant Manager to join our amazing team. In return you will receive a competitive base salary up to £29,000 per annum plus a generous bonus and excellent benefits! £27,000 - £29,000 OTE - £32,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 11 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. What will I be doing? - Supporting the General Manager in all aspects of running the shop during peak, busy shifts. - Running your own shifts in the General Managers absence. - Keeping the team motivated and bringing great energy to each and every shift! - Managing customer expectations, always going above and beyond. - Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? - Someone who has at least one years’ experience as an Assistant Manager, ideally within a fast-paced, casual dining setting. - Someone who has great knowledge of both food hygiene and health and safety procedures. - An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills. - It would be advantageous if you have previously worked within a takeaway setting. - An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: - Monthly bonus which is based on KPIs (after probation is passed) - 40-hour contract, we love to promote a great work-life balance! - Option to have an hourly rate. - 28 days holiday. - Christmas Closure. - Loads of room for progression! - Uniform and other merchandise to celebrate your milestones working with us. - Free pizza on shift and brilliant discounts for family and friends across all sites! - Staff parties throughout the year. - Cycle to work scheme. - Tech scheme. - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
We are seeking an experienced and passionate General Manager to oversee operations at our fish restaurant. The ideal candidate will ensure excellent customer service, manage daily operations, and drive profitability while maintaining a high standard of quality and sustainability in seafood offerings. Key Responsibilities: Operational Management: Supervise day-to-day restaurant operations, ensuring smooth service flow. Maintain food safety, hygiene, and quality standards. Oversee kitchen and front-of-house teams to ensure consistency and efficiency. Team Leadership and Training: Recruit, train, and motivate staff to deliver exceptional customer service. Manage scheduling, performance reviews, and conflict resolution. Customer Experience: Address customer feedback and complaints promptly and professionally. Ensure an inviting atmosphere and maintain high service standards. Inventory and Cost Control: Manage inventory, ordering, and supplier relationships to ensure fresh, high-quality seafood. Monitor food and labor costs to maximize profitability.
A great opportunity has arisen for a full time Head Chef to join us at 1910 Cantina. We are a traditional Mexican restaurant with a contemporary twist. We are looking for sociable people, who are passionate about providing great food, working as a team and showcasing the best that Mexico has to offer. We have a Head chef position available 5 days a week, 45 hrs a week, in our Parsons Green premises. In return we can offer: Brilliant training and opportunities for career progression in a company proven to promote from within As Head Chef you will oversee the day-to-day running of the kitchens and be able to manage, lead, motivate and develop the team. Responsibilities will include menu planning, purchasing, health and safety including food hygiene procedures. The position requires previous experience working as part of a fast paced, quality driven, culinary team, at Head Chef level, ideally within a reputable establishment. Key Duties and Responsibilities will include: Timely production of the kitchen rota Assist with training the kitchen team. Development of daily specials Full knowledge of HACCP Placing orders Monthly stock take Monitor and control food cost within budgeted guidelines. Oversee the food safety management system. The Successful Candidate will must have: Catering and Hospitality qualification at Health and safety or equivalent Level 3 Relevant experience from industry with leadership and management skills Have previous experience in a similar environment and role. Outstanding knowledge of food, culinary skills, and expertise Feel comfortable in a fast-paced, busy environment. Have an approachable, positive and proactive manner with a growth mindset. Job Type: Permanent Salary: From £30,000.00 to £40,000 a year Benefits: Company events Company pension Service charge Employee discount at both our venues Flexitime Schedule: Day shifts and evenings Flexitime Special events Weekend availability Tips If this sounds up your street please get in touch!
Our Kitchen Assistants/Team Members are responsible for preparing our food offering to the highest quality and standards. Their role is crucial in maintaining a smooth and efficient operation in the kitchen. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Ensuring that the kitchen is set up and ready for each service with the right amount of prepared Pasta Sauces and other ingredients that ensure the right amount for quick service but does not negatively impact food costs i.e. wastage. Including preparing par levels in the pre-prepared cold delivery fridge. - Wear a full smart clean uniform to the brand standard at all times whilst on shift and protective clothing as required. - Ensure the full Pasta Evangelists Standard is adhered to, thereby ensuring our Pasta and other Products are kept to the highest possible standard for Best product quality to our customer. - To ensure that the kitchen is exceptionally clean and complies with all Health and Safety / Quality and Safety regulations. - To keep an eye on the Availability and Inform the Team leaders and wider team in advance. - Document and keep a record of information on food as appropriate to the company policy and effective date labelling and make sure stock rotation principles (FIFO) are fully adhered to. - Ensure that all par levels are maintained. - Ensure any food wastage is recorded accurately. - Utilise the SOP to maximise the quality and speed of food readiness. - For all equipment i.e. Fridges, Pasta Boiler, Ovens, Microwaves etc ensure that the right temperature records are kept and the correct procedures are followed for safe food handling. - Ensure all equipment is maintained to the SOP standard. E.g. Kitchen management system, oven, fridges, freezers etc. - Preparing and cooking food to the highest of standards and complying with the preparation of all food that meets Pasta Evangelist’s requirements as laid out within “How to Cards”. - Ensure all food is prepared quickly, in the correct order, to the How to Card standard and in line with all SOP’s. - Full Checking deliveries into the Store and reporting any issues to the Team Leader/ Manager. To Ensure that all deliveries are Received & stored appropriately and storage requirements are adhered to. - Full Operating the wash-up area effectively and ensuring any equipment used is thoroughly cleaned. - Full Use correct signage whilst cleaning is taking place. - Full Ensure that all rubbish is disposed of correctly at all times, following the company waste management processes in relation to recycling and adhering to Local Authority requirements. - Reporting of any equipment defects quickly to Team leader or Area Manager. - Full Ensure that all close down kitchen procedures are followed and that the kitchen is always clean and prepared as possible for the next shift. - Full Regularly organise pest checks and report any concerns to the Team leader and higher management. Who are you: - You have knowledge of safe food handling, storage, and preparation techniques to prevent foodborne illnesses (preferable). - You are familiar with basic culinary techniques such as chopping, slicing, dicing, and measuring ingredients. - You have the ability to work efficiently in a fast-paced environment, prioritize tasks, and manage time effectively. - You are meticulous and detail-oriented when it comes to food preparation, cleaning, and maintaining kitchen organization. - You have the ability to work well as part of a team, communicate effectively with colleagues, and follow instructions from the Team Leader and/or Area Manager. - You are willing to adapt to changing situations, work schedules, and tasks as required in a dynamic kitchen environment. What we can offer: - £11.44 per hour - £12.44 per hour from midnight onwards. - Monthly bonus according to site performance. - Join a dynamic, fast-moving & diverse team - Regular team socials - Free Pasta Evangelists products - Referral Scheme bonus - Cycle to work scheme - Development Opportunities - you can grow inside the business.
Job Description: As a Waiter/Waitress at Crudo, you play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibilities include taking orders, preparing and serving food and beverages, and ensuring customer satisfaction. Your friendliness, attention to detail, and ability to multitask are essential to maintaining our high service standards. Responsibilities: - Customer Service: Greet customers, present menus, take orders, and answer questions about menu items. - Service Execution: Serve food and beverages promptly and accurately. - Order Management: Communicate orders effectively with the kitchen staff. - Table Maintenance: Ensure tables are clean and set up properly before guests arrive and promptly clear tables after guests leave. - Quality Control: Ensure food and beverages are presented according to restaurant standards. - Payment Handling: Process payments accurately. - Problem Resolution: Address customer complaints or concerns promptly and professionally. - Cleanliness: Maintain cleanliness in dining areas, including floors and restrooms. - Team Collaboration: Work closely with other staff to ensure smooth operation during service. Progression to Lead Waiter/Waitress: Demonstrate consistently high performance and exceptional customer service. Exhibit strong communication skills and the ability to manage multiple tasks. Show initiative in problem-solving and willingness to take on additional responsibilities.
Sous chef required to join a team of 3 covering brunch and dinner services. We are a family run independent traditional British cafe on the strand London close to Covent garden and Charing cross station. Seated capacity is 24 with a daily service average of 50 to 100 covers. The role includes preparation, service, ordering, cleaning and health and safety management. Brunch sessions are between 7am and 3pm and evening dinner between 4pm and 11pm. you will be expected to alternate weekends included. Applicants will be expected to have a least 2 years’ experience.
About the job A Head Waiter at Sumosan Twiga: As a Head Waiter/Waitress, you play a crucial role in ensuring the seamless operation of your section during our dinner service. Working closely with our restaurant and bar teams, you will deliver impeccable service. Sumosan Twiga comes alive in the evenings and remains bustling until late night, requiring you to work until the late hours as part of our elite FOH team. Your will be responsible for: Lead a specific section within our dining area, ensuring smooth and efficient service. Inspire and motivate your commis and runners to consistently achieve high standards throughout service. Be the primary point of contact for guest requests, resolving them promptly and professionally. Promote and upsell our food and beverage offerings while taking orders and closing bills in your designated area. Maintain the cleanliness of your designated dining area to meet company standards, always creating a welcoming atmosphere. Inform the Restaurant Manager of any issues to ensure quick and effective resolution. Excel in a dynamic, fast-paced environment where quality and guest satisfaction are top priorities. £16 ph Why us? Discounts in all restaurants of Majestas Group. Potential to grow and develop within the group and travel the world. Continuous training and appraisals – your career matters to us! Free staff meals prepared daily by our very own accomplished chefs. Department: F&B service About you Who are you? At least 2 years experience in fine dining restaurant or similar environment will be beneficial. Excellent Customer service and communication skills. Ability to handle high-pressure situations with poise and professionalism. Availability to work evenings and weekends. Legal Right to work in UK. Language required: English. The company We are MAJESTAS. Icons of lifestyle curation. Everything started with the opening of Billionaire Porto Cervo in 1998. The club’s immediate success led the way to an ever-evolving expansion, bringing iconic, top-performing brands such as Billionaire, Twiga and Crazy Pizza to life. Pioneering vision, drive for excellence and trend-setting spirit quickly established the group as a leader in the international field of fine dining, elite entertainment and luxury hospitality. Its deep connection to creativity, fashion and art push brands beyond traditional concepts, creating a complete lifestyle experience. The name Majestas (former Billionaire Life) is the result of a rebranding process completed in 2021. Boasting impressive levels of satisfaction, loyalty and engagement among all its stakeholders, the group brings outstanding business results across Europe, the UK, the Middle East and Africa. Counting on a solid foundation filled with new energy, Majestas is always looking at the future with fresh eyes, ready to break new grounds and achieve more.
Come and join our amazing team at Travelodge Farringdon as a Ground Floor Team Member on a Part Time contract 2 days, be part of a Fun, Energetic and family feel team. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: Fun friendly environment 50% discount on rooms plus food and drink, as well as friends and family discount. £50 Travelodge voucher on each work anniversary Pension scheme totalling 8% (employer contribution 3%) Discounts off many high street retailers and mobile phone providers such as Vodafone. Opportunities to develop into Management roles through our ‘Aspire Programme’ We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heros’. Your job will be preparing, promoting and upselling food and drink, so you’ll be making the food in the kitchens, serving drinks behind the bar, taking orders and generally cleaning down in the bar and kitchen areas ! If you feel you would enjoy a Reception, Kitchen,BarCafe,Night role with us here at Travelodge then please click ‘apply’ now. We’d love to hear from you.
Job Title: Pizza & Pasta Chef Location: Hackney E8 Contract Type: Full-Time Salary: Competitive, Based on Experience Job Overview We are looking for an experienced and passionate Pizza & Pasta Chef to join our culinary team. The ideal candidate will have a strong background in authentic Italian cuisine, with expertise in crafting handmade pasta, fresh sauces, and traditional pizza dough. This role is perfect for someone who takes pride in delivering high-quality, flavourful dishes while maintaining the highest standards of kitchen hygiene and organisation. Key Responsibilities Prepare and cook authentic pizzas and pasta dishes using traditional techniques. Ensure consistency and quality in all dishes, following established recipes. Manage dough preparation, stretching, and topping pizzas for service. Cook fresh pasta dishes, homemade sauces, and seasonal specials. Maintain a clean, organised, and compliant kitchen, ensuring food safety regulations are met. Work efficiently to meet service demands in a fast-paced environment. Collaborate with the kitchen team to develop new menu items and enhance existing dishes. Assist in training junior kitchen staff, sharing best practices for pizza and pasta preparation. Monitor inventory levels and ensure timely ordering of ingredients and supplies. Handle customer feedback professionally, making necessary adjustments to dishes as required. Skills & Experience Required Proven experience as a Pizza & Pasta Chef in a restaurant setting. Strong knowledge of traditional Italian cooking techniques and dough fermentation. Expertise in food safety regulations and best practices. Ability to work efficiently under pressure in a busy kitchen. Excellent attention to detail in food preparation and presentation. Strong teamwork and communication skills to collaborate with kitchen staff. Passion for creating authentic, high-quality dishes with a creative touch. Why Join Us? Competitive salary based on experience. Opportunity to work in a dynamic kitchen with a passionate team. Creative freedom to develop and improve menu offerings. Long-term career growth opportunities in a well-established restaurant. If you are a skilled Pizza & Pasta Chef with a passion for authentic Italian cuisine, we would love to hear from you. Apply now and be part of our team!
Description Ta'mini Lebanese Bakery is a middlestran street bakery food. located at Russell Square We are looking for a Full time employee. Barista experience Must needed. The Barista is responsible for serving products to costumers in a courteous and friendly manner. Safely handle the hot and cold drinks during preparation & serving. Receiving all customers orders. Ensuring that all customers are served & educated on our products. providing the highest quality standards to customers. Answering customers questions regarding any product in the store. Routinely cleaning all the shop areas (Bar Lounge, Dinning area, Trash). Serving and cleaning lounge when needed. Refilling the products in shop areas. Ensuring that all the cabinets are stocked and tidied to deliver a full service. cooperating with other staff members. Maintaining the service counters clean and fully stocked. Requirements: 1. Must know the customers service. 2. Ability to work under pressure. and manage the busy in peak time. 3. Hard working. 4. Barista experience.
A barista is responsible for preparing and serving a variety of coffee drinks and beverages to customers. Here’s a detailed job description: Key Responsibilities: 1. Coffee Preparation: Brew coffee and espresso drinks according to standard recipes and customer preferences. 2. Customer Service: Greet customers, take orders, and provide recommendations based on their preferences. 3. Maintaining Cleanliness: Keep the coffee shop clean and organized, including the coffee machines, utensils, and dining areas. 4. Inventory Management: Assist in managing inventory, including ordering supplies and ensuring that all ingredients are fresh. 5. Cash Handling: Process transactions accurately using the cash register and handle cash and credit card payments. 6. Creating a Welcoming Atmosphere: Foster a friendly and inviting environment for customers, ensuring they have a positive experience. 7. Promoting Products: Upsell and promote special beverages, seasonal items, or new menu offerings. Skills Required: - Strong communication and interpersonal skills - Knowledge of coffee and brewing techniques - Ability to work in a fast-paced environment - Attention to detail and a passion for customer service This role is essential in providing a great coffee experience to customers!
KOYN is an avant-garde izakaya that merges the essence of traditional Japanese dining with contemporary flair. Under the visionary guidance of Executive Chef Rhys Cattermoul, our kitchen is a hub of culinary innovation, where the rich tapestry of Japanese cuisine is explored through subtle umami flavors and a commitment to responsibly sourced ingredients. As we continue to grow and redefine the dining experience for our guests, we're on the hunt for a passionate and skilled Chef de Partie to join our team. The ideal candidate has as a minimum of 1 year of experience as a Chef de Partie, with a strong preference for backgrounds in fine dining restaurants, particularly those specializing in Japanese cuisine. Main duties: - To maintain high quality standards in staff performance, food production and presentation service procedures. - To ensure food preparation and presentation meets agreed standards of service at all times. - To Ensure all kitchen appliances are kept clean and are well maintained and report any anomalies to the Head Chef. - To become knowledgeable and competent in food costs in order to provide recommendations to the Head Chef. - To manage a station and ensure its performance and productivity, according to set service standards and procedures. - To perform under pressure while maintaining high standards of food production - Ensure the correct cleaning and sanitising chemicals are used in compliance with EHO standards in the kitchen and take corrective action as required. - Is fully aware of his/ her work schedule and ensures adequate notice is given with circumstances when he/ she is prevented from adhering to the schedule. - Reports any incidents, complaints, suspicious persons or safety hazards immediately. - To work with fellow colleagues ensuring that they have the necessary skills to perform their duties with the maximum efficiency and in the most productive manner. - To have an understanding of and adhere to the restaurant rules and regulations and in particular the policies relating to Fire, Hygiene, Health and Safety. What We Offer: - Competitive salary - A collaborative work environment - Opportunities for professional development and growth - The chance to be part of a fun and forward-thinking team - Employee discounts that open the door to some of the most prestigious restaurants in the heart of Mayfair We can't wait to hear from you!
We're looking for a passionate and highly motivated Chef de Partie/ Grill chef to join the team at The Waterway About Us The Waterway has established itself as one of Maida Vale's best local restaurants and one of London's greatest outdoor terraces with spectacular views overlooking the beautiful Grand Union Canal. Voted as the best terrace in London, this is the closest to Venice London. Our menu is predominantly English & Modern European and focuses on delivering classic brasserie dishes using fresh ingredients. You will enjoy these benefits: *30% discount off your entire bill (including drinks) when dining in one of our restaurants/Pub&Rooms across the Group *recommend a friend scheme *staff recognition and incentives *Wagestream *exciting training *meals on duty, cash tips, uniforms *28days holidays ** Chef de Partie responsibilitie**s : *runs a specific section in a kitchen, and reports to the Sous Chef *Preparing, cooking and presenting high-quality dishes within the section *Placing orders & receiving goods & putting them away safely *Assisting the Head Chef and Sous Chef in creating menu items, and recipes and developing dishes *Preparing meat and fish *Assisting with the management of health and safety *Assisting with the management of food hygiene practices *Managing and training any Commis & Demi chefs & being a role model to them *Monitoring portion and waste control *Overseeing the maintenance of kitchen and food safety standards We require a minimum of 3 years of experience as a CDP or Junior Sous chef. Full-time position with an immediate start. Job Types: Full-time, Part-time, Permanent Salary: £14.00-£16.00 per hour
Jamavar, a Michelin-starred fine-dining restaurant located in the heart of Mayfair, is seeking an experienced Pastry Chef to join our exceptional culinary team. With a reputation for delivering authentic Indian cuisine of the highest standard, this is a unique opportunity to elevate your career in one of London’s most prestigious dining establishments. Key Responsibilities: - Work closely with our dedicated culinary professionals on daily kitchen preparations. - Prepare a variety of pastries, desserts, and baked goods that reflect Jamavar's commitment to elegance and quality. - Accurately measure and mix ingredients, employing refined baking techniques. - Operate and maintain kitchen equipment, including ovens, mixers, and dough sheeters, to achieve consistent excellence. - Monitor the baking process to ensure products are created to perfection. - Decorate pastries with precision, finesse, and artistic flair, using icing, glazes, and other finishes. - Uphold food safety and sanitation standards at all times. - Collaborate with the wider kitchen team to coordinate orders and ensure timely delivery of dessert offerings. Qualifications: - Proven experience as a Pastry Chef or in a similar role within a high-end culinary environment. - Robust knowledge of advanced pastry techniques, high-quality ingredients, and specialized equipment. - A meticulous eye for detail and an unwavering commitment to producing exceptional desserts. - Strong understanding of food safety regulations and best practices. - Excellent time management skills to thrive under pressure in a fast-paced, Michelin-level kitchen. - Creativity and precision when designing and decorating pastries to meet our exacting standards. What We Offer: - The chance to work in an award-winning, fine-dining restaurant known for its excellence in Indian cuisine. - A collaborative and supportive work environment where your skills and creativity are valued. - Exceptional opportunities for professional development and career growth within the LSL Capital group. - Employee discounts granting access to some of Mayfair’s most prestigious dining experiences. If you are ready to showcase your talent and contribute to Jamavar’s celebrated culinary legacy, we want to hear from you!
As a Front of House/Kitchen Assistant at our restaurant/ takeaway, you will play a pivotal role in ensuring the smooth operation of both the kitchen and customer service areas. Your dedication to maintaining high-quality food preparation standards and creating a welcoming atmosphere for our customers is essential to our success. Key Responsibilities: Front of House: • Greet customers with a warm and friendly demeanor. • Take orders accurately and efficiently, ensuring special requests are noted. • Maintain a clean and organized front of house area, including dining and service areas. • Assist customers with inquiries, provide menu recommendations, and ensure their satisfaction. • Handle customer payments and transactions with precision. • Uphold excellent customer service standards and address customer concerns professionally. • Collaborate with kitchen staff to ensure timely food preparation and delivery. Kitchen: • Ensure food safety and sanitation standards are met at all times. • Maintain kitchen equipment and utensils in good working condition. • Assist in inventory management and restocking supplies as needed. • Work closely with the kitchen team to coordinate orders efficiently. Qualifications: • Minimum of 3 years of experience in both front of house and kitchen roles. • Demonstrated ability to multitask in a fast-paced environment. • Excellent communication and interpersonal skills. • Strong attention to detail in both food preparation and customer service. • Knowledge of food safety and hygiene practices. • Ability to stand for extended periods and lift moderately heavy objects. • A positive and outgoing personality with a commitment to excellent service. If you are a passionate individual with extensive front of house and kitchen experience, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering exceptional service and delicious cuisine to our valued customers. There are the shift below that’s needed but can change Shift starts from 4pm - 11pm weekday Thursday - Saturday Sunday 12 pm- 9pm Payment is paid per month Salary: From £13.00 per hour
Leydi is a Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly-prepared mangal meat & fish, heritage grain wood-fired breads, low intervention wines and a sophisticated and fun ambience. Leydi brings the legendary flavours of Istanbul to central London. Where guests once had to travel to the wider districts of the capital to search for the authentic Turkish flavours. Unique to the area, Leydi brings these modern flavours in a light, bright and contemporary Central London setting. Leydi has a bustling dining room filled with laughter, distant clattering pans, complete with dinners that turn into dancing with punchy cocktails, magnums of wine and an East meets West soundtrack. Leydi is part of Hyde London City, marking the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Job Description Reporting to the Head Chef, the Senior Sous Chef will be responsible for the efficient running of the sections and production of food at the highest standards, ensuring the kitchen area is clean and set up for service at all times. What you’ll do… Support the Head Chef in leading a large and dynamic kitchen team. Nurture and develop the talent of the kitchen team, creating an environment that brings out the best in them and where they can be themselves. Make sure things are running without hitch, orders and deliveries are coming and going as needed, our service is smooth as brown butter, and our food hygiene standards are sky-high. Work with our Head Chef on ideas and techniques that make our kitchen a creative, ever-changing environment where we’re always looking to make the best food out there. Both guest and team experience will be at the heart of all you do. You’ll lead your team by example, keeping them involved and motivated; helping them feel empowered and supported, confident in providing top Hyde experiences for our guests and comfortable turning to you with questions. What we’re looking for… 2+ years’ experience as a Sous Chef in a busy, bustling environment with freshness and provenance of ingredients as a key priority. Knowledge in traditional Turkish cuisine, with experience in butchery, mangal, Turkish breads and use of stone oven. Experience and understanding in and on the modern Turkish market. A true passion for creativity whilst maintaining the integrity of our brand standards through the dishes on the menu. A natural at leading and managing others, you lead by example and create an environment where your team can be their best self. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get stuff done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. What’s in it for you… Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Department: F&B kitchen The company Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
Based in Chiswick W4 Hours: up to 42 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Join Our Team at Le Vacherin About Us: At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold accolades such as a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a truly remarkable dining journey. Your Role: As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include: Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails. Answering phone calls professionally, recording guest reservations and details accurately. Taking orders efficiently and liaising with the kitchen team for seamless service. Presenting and explaining menus, including specials, to enhance the guest experience. Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors. Assisting with table setup, clearing, and resetting for the next guests. Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin. Supporting and training new team members while maintaining a positive and professional demeanor. What We’re Looking For: To excel in this role, you should bring: Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus. A passion for delivering exceptional customer service and creating memorable dining experiences. Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow. Strong attention to detail and effective communication skills (verbal, written, and numerical). A cooperative, team-oriented attitude that fosters a positive work environment. Punctuality, energy, and a proactive approach to challenges. Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor. Compensation & Benefits: We value and support our team members, providing opportunities for growth and well-being. Benefits include: The ability to keep all cash and credit card tips earned in your section. A tronc and service charge system that ensures your hourly wage exceeds £13 per hour. Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more. The company fully funded language and personal development courses in English and French. Complimentary staff meals are provided twice daily (breakfast and dinner). A generous employee discount for family and friends. A competitive salary based on experience, plus service charges. Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you’re passionate about fine dining and outstanding service, apply now and start your journey with us!
TEAM MEMBER - MONDAY TO FRIDAY Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilise the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We are now looking for team players who are outgoing and have a positive spirit! We would like you to be outgoing, pay attention to detail and solve problems with a smile! Key responsibilities: · Extend a warm welcome to guests. · Share your food knowledge with guests to assist in their choices. · Handle payment transactions. · Manage stock efficiently to reduce wastage and report shortages. · Maintain cleanliness and order in your area. · Adhere to daily cleaning schedules. · Uphold high standards in appearance, uniform, punctuality, and conduct. · Safely store and rotate deliveries (FIFO). · Prepare salads as required, etc. Your Benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Full-time positions, all with the security of permanent contracts. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you.
please leave your number in the chat if you are interested in applying so I can contact you. We are looking for enthusiastic and customer-oriented individuals to join our dessert shop team. As a team member, you will be responsible for creating a welcoming environment for customers, preparing and serving delicious desserts, and ensuring that all aspects of the shop run smoothly. Whether you're making mouth-watering treats or providing excellent service, you'll play an essential role in ensuring our customers have a memorable experience. Key Responsibilities: Customer Service: Greet customers warmly and assist them with their dessert choices. Provide exceptional service to create a positive and memorable customer experience. Dessert Preparation: Prepare and assemble a variety of desserts (cakes, cookies, ice cream, pastries, etc.) following recipes and ensuring consistency in taste and appearance. Cleaning & Maintenance: Maintain cleanliness and organization of the shop, including cleaning counters, equipment, and dining areas. Cash Handling & Register Operation: Accurately process customer orders, handle cash, and use the point-of-sale system to complete transactions. Stock Management: Assist in restocking ingredients and supplies as needed. Ensure that inventory is kept at optimal levels for smooth operations. Team Collaboration: Work closely with other team members to ensure efficient operations and excellent service. Qualifications: Experience: Previous experience in dessert industry is desired. Skills: Strong communication and customer service skills. Ability to multitask and work efficiently in a fast-paced environment.
Japanese Restaurant is looking for Senior Sous Chefs to join their team. Accountabilities in the absence of Executive Head Chef/ Head Chef: · Staff Management · Quality of Product . Presentation . Portion Control . Consistency . Taste · Menu Development · Audits – Ensuring that the business is protected at all times and that covered legally in the event of a visit from any authorities (Fire Officers, EHO, Trading Standards and Internal Audits) Venue Management: · Ensuring Health & Safety regulations are well maintained within the Back of House Department · Ensuring that the kitchen complies with the Food Safety Regulations · Responsible for ensuring daily, weekly and monthly checks are adhered to · Raise maintenance issues · Monitoring Pest Control, requiring call-outs if necessary · Ensuring that all Audits from EHO and from Food Alert the kitchen is fully compliant. · Dealing with orders and invoices · Ensuring that guest requests and food orders especially at the beginning and at the end of the operation are given the due quality inspection · Special guest requests should be handled proactively · FOH should not be rushed to cater for closing operation · Custodian to check and implement allergen policy Cost Management: · Keeping costs and profit in line with P&L, therefor weekly stock takes are necessary · Ensure that the correct supplier is used · Challenge any suppliers not providing correct service and document · Ensure labour cost is in line with the budget People Management: · Providing support to all Back of House Team Members, regardless of position. · Ensuring that each Back of House Team Member has the opportunity to develop, motivate and train the Team in line with the Executive Head Chef / Head Chef · Helping the Executive Head Chef / Head Chef to cross-train each Team Member, to be able to cover at least one other section, in case of sudden absence · Cover any position`s shift if necessary. · Manage Probation Periods, Mid Year & End of Year Appraisals in line with the Executive Head Chef / Head Chef · Ensuring that any member of the Back of House Team would be comfortable dealing with an inspection by the EHO Benefits: Company events Discounted or free food Employee discount Work Location: In person
Birley Bakery is the newest opening from entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Birley Bakery is located in Chelsea Green, London and has a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. We are currently looking for a Barista to join our Birley Bakery team. The additional benefits for Barista are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The working hours: - Full-time position 42.5 hours a week on a rota basis - Hours ranging between 6am-8pm (Monday- Sunday) The responsibilities of the Barista are: - Prepare, serve coffee and beverages - Opening & Closing responsibilities - Taking orders and handling the till - Clearing tables and serving customers - Stock rotation & management - Customer order management The Experience & Qualifications required of our Barista are: - Experience of working in a luxury hotel, restaurant or private member’s club advantageous - Strong customer service experience - To work as an effective part of a team - Excellent communication skills - Experience as a barista is desirable If you feel that you have the experience and skills to join us as Barista at Birley Bakery then apply by forwarding your up to date CV together with a covering letter to the link below.
Il Bistrotto is a fresh and exciting Italian dining concept opening soon in Chelsea, London. We are dedicated to offering authentic Italian cuisine with a Mediterranean twist, featuring carefully sourced regional products that celebrate the rich and diverse flavours of Italy and not only. Job Summary We are seeking a dedicated and skilled Sous Chef to join our culinary team. The ideal candidate will play a vital role in supporting the Head Chef in the daily operations of our kitchen, ensuring high standards of food quality and presentation. The Sous Chef will also be responsible for supervising kitchen staff, managing food preparation, and maintaining food safety standards while fostering a positive and productive work environment. Responsibilities - Assist the Head Chef in menu planning and development, ensuring creativity and seasonal relevance. - Supervise and train kitchen staff in food preparation techniques, cooking methods, and presentation standards. - Ensure that all dishes are prepared to the highest quality and consistency, adhering to established recipes and portion control guidelines. - Maintain a clean and organised kitchen environment, ensuring compliance with food safety regulations. - Help manage inventory levels, including ordering supplies and minimising waste. - Collaborate with the culinary team to develop new dishes and improve existing menu items based on customer feedback. - Oversee daily kitchen operations, including scheduling staff shifts and managing workflow during peak service times. - Foster a culture of teamwork and collaboration within the kitchen staff to enhance overall performance. Qualifications - Proven experience as a Sous Chef or in a similar role within a restaurant or hospitality setting. - Strong knowledge of food safety regulations and best practices in culinary operations. - Excellent leadership skills with experience in supervising and managing a team effectively. - Proficient in food preparation techniques with some experience in bread and pasta making. - Ability to work under pressure in a fast-paced environment while maintaining attention to detail. - Strong communication skills to facilitate collaboration among kitchen staff and front-of-house teams. - A culinary degree or relevant certification is preferred but not essential; practical experience is highly valued. Join us as we create exceptional dining experiences through innovative cuisine and outstanding hospitality! Job Types: Full-time, Permanent
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Sous Chef at Fallow, you will work closely with our Head Chef, bringing your culinary expertise and leadership to create an exceptional dining experience. You will play a key role in maintaining the highest standards of food quality, innovation, and sustainability, helping to shape a dynamic and forward-thinking kitchen. Key responsibilities: - Lead and manage the kitchen team with the Head Chef, ensuring a high standard of food preparation, presentation, and service. - Continuously assess and improve kitchen processes to enhance efficiency and quality. - Manage food and labour costs, including stock takes, to ensure profitability and budget targets are met. - Organize and rotate stock meticulously, ordering according to guidelines set forth by the Purchasing Team. - Work closely with the General Manager and front-of-house team to ensure a seamless experience for customers. About you: - Previous experience as a Sous Chef in a high-quality, fast-paced kitchen. - A passion for sustainability and innovative cooking techniques. - Strong leadership skills with the ability to train and develop a team. - Excellent organizational and time management abilities. - A collaborative mindset and a commitment to creating a positive kitchen culture. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.