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Assistant Manager

Gerencia

hace 12 horas88 vistas

Position Summary
As an Assistant Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional customer service, team performance, and smooth restaurant running. You will lead by example, coach the team, and help deliver financial targets.

Key Responsibilities
  • Support the General Manager in day-to-day operations, including opening/closing procedures.
  • Ensure high standards of customer service and guest satisfaction.
  • Supervise and motivate front-of-house (FOH) and/or back-of-house (BOH) teams.
  • Handle customer complaints and resolve issues promptly.
  • Assist in staff training, development, and performance reviews.
  • Monitor and manage stock levels, orders, and deliveries.
  • Ensure health & safety, food hygiene, and licensing regulations are followed.
  • Help manage labour costs, rota scheduling, and payroll inputs.
  • Drive sales and assist in achieving revenue and profitability goals.
  • Cover the manager’s responsibilities in their absence.


Skills & Experience
  • Previous experience in a supervisor or assistant management role, preferably in hospitality or F&B.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Good understanding of customer service principles.
  • Confident in handling complaints and pressure situations.
  • Basic financial awareness (e.g. cash handling, P&L understanding).
  • Familiar with stock management and ordering systems.
  • Knowledge of health & safety and food hygiene standards.


Requirements
  • Right to work in the UK.
  • Flexible availability, including evenings, weekends, and holidays.
  • Fluent in English (spoken and written).
  • Personal licence (desirable, not essential).
  • Level 2 Food Hygiene Certificate (preferred).
  • Experiencia
    Se requiere
  • Idiomas
    Inglés – Avanzado
  • Jornada
    Completa
  • Horario
    Weekend Shift Required
  • Salario
    15 £ – 17 £ por hora
  • Extras
    included service charge share with BOH team
  • Inicio
    Incorporación inmediata

pin icon326 Coldharbour Lane, SW9 8QH, London

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Coordinador/aLondon

Restaurant • 11-50 empleados

En JOB TODAY desde mayo, 2025

Bánh Bánh is more than just a restaurant — it’s our heartfelt tribute to our beloved grandma,whose recipes and spirit continue to inspire us.Every dish tells a story. Every bite brings you closer to the vibrant markets of Saigon.

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Ira WangActivo hace 10 horas
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