CRATE Brewery & Pizzeria

The Floor and Service Manager at Crate Bar & Pizzeria is an important role within the Bar & Pizzeria leadership team. You will champion customer experience and uphold high standards of service in the front of house team. There will be an element of training facilitation built into this role, in order to provide support to the front of house team during shifts, and lead continuous team training sessions. The ideal candidate will be someone who embodies great hospitality, and enjoys working as part of a team. We are looking for an individual who enjoys training and is able to motivate others in delivering excellent customer service. You’ll be reporting to the Venue Manager, and working closely with the People and Comms Manager. Day-to-day you will manage and lead supervisors and front of house team members to ensure high standards of service are upheld at all times. The job will be based in our bar in Hackney Wick. This is a full time position (40 hours) with variable shift patterns. You will also have the opportunity to take opt in to our four-day work week trial. Key Responsibilities: - Running and upholding customer service training, product training and assisting with new employee onboarding. - Leading floor and service training including training of new starters. - Work closely with the Venue Manager in maintaining operational performance of our POS systems to maximise efficiency of service. - Work with Venue Manager and on project teams on revenue driving initiatives. - Liaise with the events team to ensure events are thought through from a customer perspective. - Liaise with the bookings team to ensure all bookings and private hires receive a high level of service and attention, including supporting Host team members in their roles. - Shift management including providing support to supervisors, and liaising with supervisors and managers to ensure all on shift tasks are completed. - Maintaining high levels of hospitality and cleanliness on the floor at all times. - Proactively responding to customer complaints and feedback - both during shifts and via emails. - All duty management responsibilities including opening and closing the venue. Benefits - Opportunity to take part in our four-day week trial, which began in November for an initial period of 6 months. - Free staff meal and a drink when working on site, plus free coffee, fruit, and staff soft drinks fridge. - Generous staff discount package across the whole building (Crate & Silo). - A summer and winter whole-building staff party. - Cycle to work scheme. - Career development opportunities. - Employee assistance program.

We’re looking for a dedicated and enthusiastic Bar Supervisor to join our team. In this role, you'll be a key part of keeping our venue running smoothly, ensuring guests have an amazing experience, and supporting our team to deliver their best. You will be an important link between team members and senior leaders and your aim is to help others develop in their roles. You are expected to support building a team based on trust, with open and honest communication. Core Responsibilities - Cellar Management: Ensure stock is stored correctly and maintain beer lines to the highest standard. - Deep Cleaning: Oversee and participate in regular deep cleans to maintain high standards of hygiene. - Venue Aesthetics: Ensure the venue always looks its best, from layout to lighting. - Staff and Storage Areas: Keep these spaces tidy, organised, and functional. - Maintenance: Report and address any maintenance issues swiftly. - Lost Property: Ensure all lost property is logged and stored securely. - Shift Management: Oversee the running of shifts, ensuring everything flows smoothly. - Building Lock-Up: Ensure all areas are safely secured at the end of the night. Opening Duties - Open the venue and ensure it's ready to welcome guests by 12:00 pm. - Confirm all staff have clocked in. - Print key documents, including Opening Briefs, Toilet Checklists, Close Down Sheets, and Waste Sheets. - Open the End of Day (EOD) system in preparation for the day. - Sign off the opening compliance folder. During the Shift - Maintain a clean and tidy venue at all times. - Ensure all team members are in the right roles to keep service flowing smoothly. - Coordinate with the Floor Supervisor to assign the team effectively. - Handle customer complaints professionally when a manager isn’t present. - Ensure regular toilet checks are completed. - Organise staff breaks to maintain energy and focus. - Monitor venue lighting and sound to create the right atmosphere. - Write a detailed End of Day (EOD) report for your shift. Closing Duties - Ensure all customers have left the venue. - Assign closing tasks to team members, ensuring everything is cleaned to standard. - Confirm all staff have clocked out. - Log all lost property in the EOD report and secure it in the lost property locker. - Submit the EOD report to management with the correct figures. - Sign the compliance diary to confirm all tasks are complete. - Power down all venue lights. - Secure all internal and external doors and windows. - Lock the padlock to The White Building for added security. - Communication & Teamwork - Maintain clear and constant communication with managers about urgent issues. - Work closely with the Floor Supervisor to ensure staff are well-positioned throughout the shift. General Duties - Accurately record all wastage. - Relay any issues like staff disputes, guest complaints, or quality concerns to management. - Check in with the manager regularly to report progress and identify any outstanding tasks. We’re looking for someone organised, proactive, and passionate about creating a fantastic guest experience. If that sounds like you, we’d love to hear from you!

As a key member of our team, you will produce high-quality pizzas. We seek proactive and organized individuals who enjoy working collaboratively and providing good hospitality. This part-time position includes variable shift patterns, including late nights and weekends, as well as morning and day shifts. Key Responsibilities: - Ensuring the kitchen service is running smoothly. - Adhering to exceptionally high standards - including cleanliness. - Working with a fast-paced kitchen team. Benefits: - Free staff meal and drink when on site, plus access to a fruit and soft drinks fridge - Generous staff discount across the entire building (Crate bar, Crate Brewery, and Silo) - A summer and winter whole-building staff party - Employee Assistance Programme - Cycle to work scheme (post probation) - 28 days annual leave including bank holidays

Upmarket Leisure looking for an experienced Host/Hostess in 5* environment for our Rooftop bar above the ME Hotel. KEY ACCOUNTABILITIES & RESPONSABILITIES - To greet customer and identify their reservations. - To co-ordinate bookings and ensure proper table rotation. - That she / he is thoroughly informed on all promotions, and changes in the sales programme. - To be totally familiar with all food and beverage items. - At all times to be aware of and practice good customer relations, assisting the guest in any way. - To attend to customer feedback satisfactorily. - To ensure a team spirit and a working discipline. - To keep the reception areas are kept in good order. - Maximise table efficiencies through table allocation and turning tables - Open Table (or other reservations system) experience is an advantage

We are looking for experienced full-time Waiters/ Waitresses, who can always put a smile on customers' faces and love working with fresh, wholesome produce. At Granger & Co we are different here's what we give our staff: - Exceptional Monthly incentives - Training with our suppliers and our fantastic People Development Manager – offering both support and guidance - An extra day of holiday for every year of service after two years of working with the company - A real work-life balance – healthy minds & healthy hearts! - English courses provided – we support everyone - All meals are included when you are at work, which are fresh and wholesome - 50% staff discount for you to use within all five of our excellent restaurants Experienced wait staff are what we’re gunning for but we also value: - Natural talent – we want people-people - An inspiring waiter or waitress who raises the bar in customer service - A passionate approachable individual Across all five of our restaurants we demonstrate a family approach to nurturing our staff and wanting to see them progress and succeed in our business. We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team. We cannot wait to meet you!

Job Title: Restaurant Supervisor Location: House of Percy Reports To: General Manager Job Overview: House of Percy is seeking a dedicated and experienced Restaurant Supervisor to oversee daily operations, lead the team, and ensure exceptional guest experiences. This role requires a hands-on leader who is hardworking, cooperative, and committed to maintaining high service standards. Key Responsibilities: Operational Duties: • Open and close the venue, ensuring all procedures are followed correctly. • Oversee daily restaurant operations, maintaining smooth service flow. • Ensure all health, safety, and hygiene regulations are adhered to. Team Leadership & Development: • Lead and motivate the team to deliver excellent service. • Conduct briefings before shifts to assign tasks and communicate goals. • Train and mentor staff to enhance their skills and knowledge. Guest Experience & Service: • Ensure high levels of customer satisfaction by maintaining service standards. • Address guest complaints professionally and resolve issues promptly. • Maintain a welcoming and hospitable atmosphere for guests. Requirements: • Previous experience in a supervisory role within a restaurant. • Strong leadership, teamwork, and communication skills. • Ability to multitask and work efficiently under pressure. • A proactive, hands-on approach to problem-solving. • Flexibility to work evenings, weekends, and holidays. . We want people who gives a shi*t , if you’re “I don’t care mentality” please don’t apply. If you’re a motivated individual with a passion for hospitality and leadership, we’d love to hear from you! Apply now and be part of the House of Percy team.

We're Hiring! Team Join Our Specialty Coffee Dream We're a specialty coffee shop on one of the trendiest streets in town — and we're all about exceptional coffee, great vibes, and serious passion for the craft. Our in-house roaster keeps things fresh, our top-of-the-line espresso machine and equipment set the bar high, and our love for V60 runs deep. We're looking for experienced baristas who share our obsession with quality coffee and know their way around specialty brewing methods. If you've got the skills, the passion, and a knack for great customer service, we want you on our team. What we offer: - Competitive salary - A supportive, good-vibes-only workplace - The chance to work with the best equipment and freshly roasted beans - Opportunities to grow and learn with fellow coffee lovers What we're looking for: - Proven barista experience (specialty coffee background is a must) - Solid knowledge of espresso and pour-over techniques (V60 fans, we see you!) - Ability to dial in, pull perfect shots, and nail latte art - A team player with a positive attitude and great customer service skills If this sounds like your kind of place, we'd love to hear from you!

TEAM MEMBER - MONDAY TO FRIDAY Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilise the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We are now looking for team players who are outgoing and have a positive spirit! We would like you to be outgoing, pay attention to detail and solve problems with a smile! Key responsibilities: · Extend a warm welcome to guests. · Share your food knowledge with guests to assist in their choices. · Handle payment transactions. · Manage stock efficiently to reduce wastage and report shortages. · Maintain cleanliness and order in your area. · Adhere to daily cleaning schedules. · Uphold high standards in appearance, uniform, punctuality, and conduct. · Safely store and rotate deliveries (FIFO). · Prepare salads as required, etc. Your Benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Full-time positions, all with the security of permanent contracts. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you.

To facilitate the smooth running of the educational training at Urban Greens to a high standard of food preparation, cooking and service. To comply with all internal and external hospitality UK legislation. To train and develop members of staff according to Urban Greens requirement and standards as well as Health and Safety’s. To achieve all targets and deliver great results. To guide and support new employees as well as existing employees that need/or more training. To support the Store Manager with daily tasks and follow up on implemented targets. Act as Kitchen Manager in their absence.

We are looking for a Receptionist/Maitre D to join the team as part of Caprice Holdings. Tucked behind Grosvenor Square sits the fanciful 34 Mayfair where the lavish menu is as lovely as the art-deco inspired interiors. Considered the hidden gem of Mayfair with its elegant terrace, the restaurant has been delighting diners since 2011. Open all day, the restaurants offers lovingly prepared dishes for lunch, dinner and weekend brunch, ensuring there is a menu with variety to suit all tastes and occasions. Working as a Receptionist within our Restaurants will give you exposure to a busy, high volume dining operation. Our Receptionist enjoy these benefits: Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group Unrivaled opportunities for progression across the Group Paid overtime 28 days holiday, increasing with length of service up to 5 extra days Recommend a friend scheme with great bonuses per individual referral Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadgets and much more Reward programmes, long service awards and staff recognition and incentives Caprice Holdings is a market leading prestigious restaurant group, with a rich history and long-standing reputation in the hospitality industry, we have grown from strength to strength opening our iconic restaurants across in London and now internationally. As we continue to expand, we offer structured career paths & hospitality training at every level to ensure your development and confidence grows with the group. Apply today and join us as a Receptionist. We promote a working environment in which equal opportunity and diversity is recognized, valued and encouraged. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

We are looking for a Receptionist to join the amazing front of house team at Bread Street Kitchen – St Paul’s. Bread Street Kitchen St Paul's is located in One New Change, in the heart of the City. With a large breath-taking space with a New York loft feel and a stunning mix of vintage and modern interiors, feel the buzz of this bustling room as you take a seat and enjoy breakfast, lunch or dinner. Bread Street Kitchen & Bar - St Paul's serves something for everyone with a globally-inspired menu of classic Gordon Ramsay dishes. What you do as a Receptionist: · You pride yourself on being the first and last point of contact within the restaurant, welcoming guests in a warm and engaging way and taking the responsibility for maintaining a high standard of guest care · You love to assure that each guest is made to feel welcomed, comfortable and is served promptly and politely during all dining experience · You are confident in handling calls, recording bookings, dealing with guests and answering their emails · You naturally enjoy building rapport with guests in a friendly but professional way · You are keen to use your organisational, communication and outstanding customer service skills and a passion for creating a memorable guest experience to ensure the highest standards are consistently achieved What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · 30% Discount on bookings for your Friends & Family in all UK Restaurants · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty If you’d like to develop your Receptionist career in a best-in-class global restaurant business - apply today. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.