Hexis support services limited

La Mia Mamma is looking for an experienced and passionate Restaurant Supervisor to join our growing team. You will support the Restaurant Manager in leading the front-of-house team, ensuring smooth daily operations, and delivering an exceptional guest experience across our restaurants. La Mia Mamma is more than just a restaurant – it’s a celebration of authentic Italian cuisine. Each season, we welcome real Italian mammas from different regions of Italy to cook their traditional dishes and share their stories with our guests. The position is open at our restaurant in Chelsea: 257 Kings Road, SW3 5EL. . What We’re Looking For • At least 2 years of experience in a similar supervisory role within the hospitality industry, • Strong leadership and communication skills, • A genuine passion for Italian food and culture, • A proactive, hands-on attitude with a guest-first mindset, • Solid knowledge of London’s vibrant restaurant scene and customer expectations, • Ability to support the team, manage shifts, and handle customer feedback professionally, • Fluent English (Italian is a plus!) Your Key Responsibilities • Support the Restaurant Manager with daily operations, • Lead and motivate the front-of-house team, • Deliver consistent, high-quality service to ensure a memorable dining experience, • Train and mentor new team members, • Monitor staff performance and ensure company standards are met, • Assist in managing reservations, floor plans, and guest satisfaction, • Help drive team morale and a positive workplace culture What We Offer • Competitive salary, based on your experience, • Minimum 28 days of paid holiday, • Training and ongoing support to help you grow, • A dynamic, multicultural work environment, • The opportunity to be part of a unique and authentic Italian dining concept

HOP MASTER (SUPERVISOR) We are looking for 2 supervisors for our 2 restaurants based in Kings Cross and Bond Street. We required full availability across the week and previous experience as a supervisor in fast food restaurants. Fast. Fresh, Fearless Are you ready to join one of the fastest-growing Vietnamese food brands on a mission to serve the most authentic and freshest taste of Vietnam to customers within 3 minutes? As we grow across the UK and London, we are looking for thoughtful & free spirited leaders to come and deliver the Hop experience across our new sites. Do you come from the world of Hospitality? Ready to join something special? Ready to Lead, Grow, and Thrive? Let’s do it! As a HOP Master, you support the Assistant General Manager in running a fantastic HOP restaurant and delivering great restaurant performance. This isn’t just another supervisor role - it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you’re at your best, our team and our guests feel it too. If you’re an operator with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we’d love to have you on board. Come be a part of something different—where the only thing we put in a box is our food! The Role at a Glance: HOP Master (Restaurant Supervisor) London (100% Onsite) £13.50 per Hour Plus a complete benefits package including free food on every shift, team events and parties, clear development path, discounts, gifts and more… Hours: Full Time (up to 45 hours per week) Our Story: Born into a family of caterers, our founder, Paul Hopper, has hospitality in his blood. After six uninspiring years in the city, he set off to South East Asia, where a typhoon unexpectedly led him to Saigon. There, he discovered pho from a bustling street vendor, immersing himself in the rich flavours and vibrant culture. Inspired by the warmth and resilience of the people, HOP Vietnamese was born. Since 2015, HOP has been serving London & Manchester with fresh, flavourful food across five thriving restaurants—soon to be seven in 2025. Join us as we continue to grow! Our Commitment to you: When visiting Vietnam, you’ll immediately notice a strong sense of community - people sharing meals in street food markets. Thoughtfulness is at the heart of Vietnamese culture, not just among friends and family but also toward strangers and visitors. Everywhere you go, there’s an immense energy and positivity, from the people to the bustling streets and markets. These values are at the core of everything we do, especially when it comes to our team. That’s why we promise to always be mindfully respectful and thoughtful in our actions and decisions - whether they affect you, our community, or our planet. If you’re part of the HOP family, know that we are grateful for everything you do. We celebrate uniqueness, champion individuality, and embrace diversity. You’ll never be asked to be anything other than yourself - because your personality is what makes HOP, HOP! Our restaurants stand out from anything else on the high street. We love pushing boundaries, breaking the norm, and doing things differently. The only thing you’ll ever find us putting in a box is our food! Where you’ll shine: As a part of the management team, you'll be assisting steer the daily operations and ensuring top-notch service, delicious food, happy teams and happy customers. Leading by example, you'll inspire and energise your colleagues and play a key role in ensuring the smooth daily running of your restaurant. With a keen eye on detail, you'll support in optimising workflows, managing stock, and keeping costs in check—without ever compromising on quality. Compliance is key, so you’ll be involved in making sure health, safety, and licensing standards are always met. From handling customer feedback with a smile to training and supporting a happy, motivated team, you’ll play a vital role in delivering an exceptional dining experience. About you: + At least 1 year of previous supervisor/management experience + Ideally, you will have experience in the restaurant, hospitality, quick-service restaurants (QSR) or high-energy, casual dining industry + Proven ability to thrive in a fast-paced restaurant, balancing efficiency with great customer experience + Some operational knowledge, including stock management, compliance, and cost control + Hands-on approach—willing to step in when needed + Honing the craft of excellent communication skills, with the ability to engage both team members and customers + A problem-solver who stays cool under pressure and can adapt quickly to challenges + Passion for food and service, with an understanding of Vietnamese cuisine or culture being a bonus What’s on Offer: + Competitive hourly rate + day off on your birthday + 1 extra day for every two years working for HOP + Structured career ladder for development + Free food on every shift + Team events & parties + Referral scheme + Flexible pay through wagestream + 50% discount when you come with family or friends + Gifts on special occasions Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.

Cleaning Agency Manager – £100/week | Remote | London Looking to take on a leadership role in a growing cleaning agency? We’re looking for a highly reliable, detail-oriented Cleaning Agency Manager to help run the day-to-day operations of a small but fast-growing cleaning agency in London. This is a fantastic opportunity for someone with excellent organisational skills who enjoys working flexibly while driving growth. ⸻ Why Join Us? - £100 week - Paid biweekly (every 2 weeks) - Remote role (once a week in person) - Flexible schedule – manage your tasks at the time that suits you, as long as everything is completed on the deadline. - Grow with a start-up and enjoy pay increases and perks as the company expands ⸻ Key Responsibilities - Scheduling: Manage cleaner and client shifts using our scheduling platforms and spreadsheets. - Operations: Ensure smooth day-to-day running of cleaning jobs. Including: -Cleaners clean - ensuring they follow the checklist. -Reviewing cleans: via photos and video call when necessary. First 3 cleans are always reviewed via video call. - Client Communication: Send automated reminders, shift updates, and invoice/payment notifications. ⸻ Requirements - Strong administrative and organisational skills - Excellent communication (with both staff & clients) - Confident with technology and scheduling tools - Proactive, hardworking, and adaptable – comfortable in a start-up environment - Diligent with consistent target-hitting - Market research skills (operations, pricing, competitors) - Cleaning industry experience (preferred but not required) ⸻ Perks - Flexible, mostly remote role - Great support team behind you - Opportunity to shape and grow with the company - Pay increases and added perks as we scale ⸻ Ready to Apply? If you’re motivated, flexible, and eager to help build a successful company, apply today to become our Agency Manager! In your application, please state your experience and why you are a great fit for this role.

Il Bistrotto is a new and contemporary Italian bistro in the heart of Chelsea — created in collaboration with Velier, one of the most influential names in the world of spirits. Our concept celebrates great food, exceptional cocktails, and a dynamic wine list, all served in a warm and stylish neighbourhood setting. We are now looking for a Supervisor to join our growing team — someone confident, versatile, and genuinely passionate about hospitality. What You’ll Do • Lead evening service with confidence, warmth, and attention to detail, • Deliver a high level of customer service while maintaining the relaxed, easy flow of a modern bistro, • Support the management team with daily operations, • Oversee stock control, ordering, and weekly/monthly stocktakes, • Assist in staff coordination, team motivation, and smooth shift management, • Ensure standards are kept consistently high across floor, bar, and guest experience, • Handle guest feedback professionally, always looking to elevate the overall experience Who You Are • You have previous experience in a supervisory role within hospitality, • You understand what makes great service — personable, genuine, and efficient, • You are organised, reliable, and comfortable taking initiative, • You have an interest in cocktails, wines, and Italian food culture, • You enjoy working in a close-knit team and thrive in a lively environment, • You’re adaptable, proactive, and not afraid to get hands-on when needed What We Offer • A chance to be part of a young, growing project in one of London’s most exciting neighbourhoods, • Work mainly in the evenings, • Mondays off every week, • Staff meals, training, and the chance to learn directly from Velier’s world-class spirits culture, • A positive, supportive environment where your ideas and input truly matter If you’re looking for your next step in hospitality and want to join a venue with energy, personality, and a strong identity — Il Bistrotto is the place for you.

Reporting directly to the Operations Manager, the Guest Experience Manager (GXM) will oversee the day-to-day operations of the museum, ensuring the Guest Experience team is well coached and equipped to meet their objectives. Team Management Managing a team of approximately 15–20, the GXM will foster a supportive and unified staff culture. Key responsibilities include completing and communicating staff rotas, coaching and training staff, conducting probation and performance reviews, and carrying out basic fact-finding exercises. Gift Shop & Retail Operations The GXM is responsible for the smooth operation of the museum’s gift shop, supervising a team of five shop staff. Duties include ensuring exceptional customer service, overseeing merchandising standards, managing retail POS procedures, monitoring stock levels, and coordinating replenishment. The GXM will create and communicate shop staff rotas, support training and development, lead performance reviews, and ensure sales targets and retail KPIs are met. Collaboration with the Operations Manager on product launches, visual merchandising, and promotional activity is essential. Guest Experience Delivering outstanding guest experiences sets Paradox Museum apart. The GXM will lead with exemplary customer service skills, manage the flow through the museum, handle time-slot management, answer guest questions, and act as the first point of escalation. Mastery of the ticketing system and retail POS is essential. Facilities and Operations Each shift, the GXM will manage all operational elements to ensure a safe environment for staff and guests. Responsibilities include key holding, acting as first aider and fire warden, performing daily reconciliation banking tasks, and troubleshooting IT and maintenance issues. The GXM will also liaise with cleaning and maintenance contractors and complete regular facility reports. Minimum Requirements • Minimum two years’ team leadership experience within a high-volume Customer Service, Leisure, Tourism, or Hospitality environment, • Experience in rota creation and communication, staff training, and performance review, • Supervisory level experience with Box Office/POS, • Experience in managing labour budget and delivering targeted KPIs, • First aid, fire marshal, and personal licence certificate holder (desirable) Personal Attributes • Outstanding organisational and time-management skills, • Excellent communication and presentation skills, • Fluency in English (verbal and written); additional languages desirable, • Ability to thrive in a fast-paced environment, • Enthusiastic about change and capable of driving the business forward

As a Supervisor/Assistant Manager, you will play a pivotal role in overseeing daily operations and ensuring a high standard of service at our establishment. We seek a proactive and organized individual who can lead by example and foster a collaborative team environment. Responsibilities: • Manage and supervise staff to ensure efficient and effective service delivery., • Collaborate with team members to maintain a positive and productive work atmosphere., • Monitor inventory levels and coordinate with suppliers to ensure adequate stock., • Address customer inquiries and resolve any issues to enhance customer satisfaction., • Implement and oversee operational policies and procedures to improve efficiency., • Assist with staff training and development to maintain high performance. Qualifications: • Proven experience in a supervisory or management role, preferably in the restaurant or hospitality industry., • Strong leadership skills with the ability to motivate and inspire a diverse team., • Excellent organizational and multitasking abilities., • Strong problem-solving skills and a focus on customer satisfaction., • Effective communication skills and a professional demeanor. Join us in delivering a unique culinary experience by managing a dynamic team and ensuring the seamless operation of our restaurant.

The Assistant Operations Coordinator role sits at the heart of our day-to-day engine. You will help keep orders, warehouse, deliveries and client communication moving smoothly, making sure our promise to clients — on time, in full, every time — is actually delivered. From 8am to 5pm (with a one-hour break at 12), you’ll oversee the daily flow of orders across our systems and channels, coordinate with the warehouse and drivers, and keep our clients informed and confident. A typical day includes checking the previous night’s deliveries, confirming new orders, updating status in our internal tools, and making sure everyone — from chefs to drivers — knows what’s happening and when. You will act as a main operational point of contact for a group of clients, confirming orders, answering questions, and following up on any issues until they are fully resolved. You’ll support client onboarding by collecting key business information, setting them up in our systems, and making sure they know exactly how to order and what to expect from us. Internally, you’ll update daily logs and simple KPI trackers, prepare basic operational and performance summaries, and keep records tidy and accurate in our digital workspace (Notion, Google Workspace and other tools we use). When something goes wrong — a delay, a missing item, a stock issue — you will help document what happened, coordinate the fix, and ensure the learning is captured so it doesn’t repeat. You’ll work closely with the CEO, who will set priorities and support you with decisions, while you bring structure, follow-through and calm execution. This role is ideal for someone who is organised, reliable, clear in communication, comfortable with digital tools, and enjoys being at the centre of operations rather than in the spotlight. We’re looking for at least two years of experience in operations, logistics, hospitality coordination or a similar client-facing support role. Strong English, attention to detail and the ability to manage several moving pieces at once are essential. In return, we offer a £30,000–£40,000 salary depending on experience, exposure to the full operational lifecycle of a growing B2B supplier, and the opportunity to grow into a more senior operations or client-facing position as the company scales.

Looking for a fit person who can handle receiving deliveries and consolidating goods for shipment. For further details about the JD, see below: 1. Goods Handling:, 2. Receive and inspect goods at the designated location as per Cargoplug’s instructions., 3. Process and package goods for safe transportation, following company guidelines and industry standards., 4. Ensure timely and accurate delivery of packaged goods to Cargoplug personnel., 5. Freight Management:, 6. Supervise office operations related to freight management., 7. Oversee and coordinate all shipments from the U.K. to Nigeria., 8. Ensure all freight activities align with company policies and regulatory requirements., 9. Administrative Operations:, 10. Maintain accurate records of all shipments., 11. Use Cargoplug’s online portal to communicate effectively with clients regarding services., 12. Ensure proper documentation and compliance with both EU and Nigeria customs regulations., 13. Customer Service:, 14. Liaise with walk-in clients and respond to calls and WhatsApp messages regarding service inquiries and parcel drop-offs., 15. Provide exceptional customer support and ensure client satisfaction., 16. Marketing Support:, 17. Assist in marketing operations by capturing and sending photos and videos of hub activities to Cargoplug for social media and promotional use., 18. In-Store Shopping Assistance:, 19. Perform in-store shopping on behalf of Cargoplug clients as needed., 20. Ensure proper handling and documentation of client purchases., 21. Other Responsibilities:, 22. Perform all other duties related to logistics and freight operations as assigned., 23. Ensure a high level of operational efficiency and compliance with safety standards.