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We are seeking a dynamic, experienced Restaurant Operations Manager to oversee the daily operations of our restaurant. The ideal candidate will have strong leadership skills, a passion for hospitality, and a proven track record of maintaining high standards in both service and efficiency. Oversee all day-to-day restaurant operations to ensure a smooth, customer-focused experience. Lead, train, and motivate the front-of-house and back-of-house teams. Maintain high standards of food quality, presentation, and customer service. Manage staff schedules, attendance, and performance. Monitor stock levels, order supplies, and reduce waste. Ensure all health, safety, and hygiene regulations are followed. Handle customer feedback and resolve issues efficiently and professionally. Drive revenue through upselling, promotions, and cost control.
About the job At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music and the heartbeat of our . Tucked away down a narrow London lane, our Ruby Stella takes her name and inspiration from one of the neighborhood’s historic literary lights: Charles Dickens. With Farringdon’s rich history as a creative hub, with jewelers and bookbinders in mind, we set to work creating a cosy, bookish space. Our Ruby Stella and her 153 rooms are within strolling distance of the shops and theatres of the West End, along with historic sights like St Paul's Cathedral and the Tower of London. We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. Join us and make it your own story Trust us, you won't get bored, as you: lead your team on eye level, fostering both professional and personal development through coaching and regular feedback sessions, while creating a positive team atmosphere as a role model ensure effective duty and holiday schedules as well as smooth work processes, like to think ‘out of the box’ and critically questioning existing processes take charge of daily operations, roll up your sleeves and actively join in, lead briefings, and demonstrate what exceptional service truly means live the Ruby Spirit and take care of the execution of our internal styles and quality standards support your Hotel Manager in recruiting the best talents and thus build a strong team handle monthly closings, inventories, invoice control, payroll preparations, and regular orders for F&B and operating supplies (SOE) ensure that everything is in order and monitor compliance with HACCP, occupational safety, fire protection, other legal regulations ensure that our guests feel completely at home and are willing to revisit by collecting, analysing and responding to guest feedback, concerns or complaints and finding creative and charming solutions We've been waiting for you, since you have/are: completed professional training in the hotel industry and/or hold a degree in hospitality or business administration experience in an operational leadership role or a similar position in lifestyle hospitality or gastronomy good knowledge of POS, PMS, and business management. a motivating and charismatic leader and with your authentic and loyal nature both team lead and team player a warm and welcoming personality and your communication skills allow you to shine in every interaction a knack for charming guests, with a hands-on mentality to match fluent in English What's in for you? That's how we groove: your style, your smile, your ideas – bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us? better together – at work, during team events or just because it’s Monday 😉 sip, snack, repeat - with your Ruby F&B-Credit no more excuses – we support your sports program LEGEN...wait for it...DARY staff rates - for you and your travel buddy no matter how you get to work – a mobility allowance comes on top take it to the next level – secure yourself some extra cash through talent scouting, positive reviews and an individual bonus agreement level up your game – trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it Where have you been so long? Whether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players. Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story. Diversity, Equity & Inclusion We believe that... ...you can love whoever you want to ...you should decide for yourself whether and with which pronouns you would like to be addressed ...you can be proud of your heritage and culture ...you don't have to justify your religion or world view ...you are good, just as you are and make our team and Ruby's diversity unique We can't deal with: isms Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here. If you want to know what to expect, listen to Ang from our Cluster in London. You can find even more Ruby Stories here: src="https://www.youtube.com/embed/fpDqlb9naAU?si=TTyuYi3CxUBur-iv" width="100%" height="350"> Department: Room Division Management Language required: English. The company We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. For us, luxury means uncomplicated comfort instead of formalities. Inspiring people instead of beautiful facades. Soul and character instead of glossy surfaces. For us, lean means not having to pay for anything you don't need or want. Simply leaving away the unimportant. In hotels, located in the heart of the city, we don't need a restaurant or room service. Instead, we want a casual bar that is open around the clock. We don't need huge rooms, since luxury is also possible in a small space. But we want that everything got its place and the most important things to work perfectly: Being connected, sleeping, freshening up. Diversity and being different is important to us, which is why we strive for a team where the most diverse bunch of people can find their place. With us, you should be yourself. Everyone brings their own rhythm and their own melody. This is how our unique groove comes to life. Did we mention, that we love music? As a team, we want to be the best at what we do. And we like to walk off the beaten path to do so. We enjoy what we do and don’t take ourselves too seriously. We prefer talking as equals with each other as well as with our guests, instead of hiding behind titles and formalities. We’re all united in our wish and goal: to give everyone – employees, guests and clients – the feeling of having arrived, where the real heart of the city beats. We’re not looking for a perfect CV, but rather a personality, which fits to our team. Sounds interesting? Apply now. Join us and make it your own story!
CALLING ALL HOSPITALITY PRO’S As Wait Staff at Albion and East, you will be the friendly face our guests remember. You will know our menu inside out and recommend your favourites. Maintain high standards of the service and make guest experience memorable. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Uniform provided. · Excellent tronc renumeration. · Opportunity to learn service standards, be cross trained and learn bartending skills, attend coffee training and qualify as barista. · Ever changing offering with premium products. WHAT WILL I BE DOING? Greet, serve and look after our guests. Maintain the highest standards of cleanliness. Work with our team to create a friendly atmosphere. Be open to learning new skills, fully understand our menus and be able to make recommendations to our guests. Take ownership of and thrive in a busy section. Know our products, tills and operating systems. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too. WHAT’S THE DEAL? · 35-40h per week. · Salary up to £15.5 per hour
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Chef de Partie in Cold Section! YOUR MISSION: - You will be part of a BIG MAMMA kitchen team! - You will be overseeing the cold section and preparation of cold dishes, antipasti and insalate! - You will be onboarding and training new cold section and prep chefs, working closely with kitchen management and ensuring the cold section is operating smoothly. - You will respect health \& safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork, leadership and communication skills - Previous experience as a Chef de Partie - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £17.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma £17.21 / hour
Your Role: The front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience. Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special. Your Rewards: As a Floor Manager we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: - Highly competitive salary - 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants - 28 day’s holiday allowance - Complimentary breakfast and dinner during shifts - Wagestream - Advance payment service - Cycle to work scheme - 'Refer-a-friend’ cash incentive scheme - Employee of the month rewards - Internal Training and career development - Pension Scheme – including employer contributions - Yearly Staff award ceremony and party Your Requirements: As a Floor Manager we would love you to have: - Experience of at least 2 years working in a Managerial role at a fine dining fast-paced environment will be tested at trial/interview stage - Experience supervising daily shift operations from various departments - Experience supervising large teams - Excellent English language communication skills are required - Flexible availability, working any 5 days a week between Monday - Sunday - Be deeply respectful of diversity and individuality - Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative-taking - Provide opportunities to grow alongside our ever-evolving company - Ability to maintain and set processes and standards
A special and great taste of the food that out cusstomer absolutely love. Our restaurant serves Grilled Peri-Peri Chicken, Platters, Veggie, starters, Sides, Burgers, Wraps, Kids’ meals, and all soft drinks. We are looking for a Shop Manager for smoothly run our business and drive it to further. Duties of the job: Coordinating staff schedules and managing shift allocations to ensure optimal coverage Delivering exceptional customer service to enhance guest satisfaction and loyalty Demonstrating leadership through proactive involvement and setting high performance standards Designing and planning menus in collaboration with culinary and management teams Liaising with food and beverage suppliers to ensure quality, cost-effectiveness, and timely delivery Enforcing strict adherence to food safety protocols and sanitary regulations Complying with all company policies related to cash handling, equipment usage, and property management Ensuring the kitchen is cleaned and maintained in accordance with health and safety regulations Promoting and maintaining a safe, hazard-free work environment Monitoring inventory levels, conducting audits, and placing orders to ensure consistent product availability Recruiting, onboarding, and training new team members to build a skilled and cohesive workforce Collaborating with management to achieve financial and operational goals Analyzing performance metrics and implementing strategic initiatives to address challenges and drive sales growth Skill : • Expertise in pizza and fast food. • Strong multitasking and time management skills. • Recipe accuracy and ability to adapt to dietary requests. • Creativity in menu innovation and dish presentation. • Knowledge of food storage and safety. • Positive & flexible approach to work. Experience : 2 years experience Qualification: . Minimum of 1 years’ experience in same industry Level 2 Food and Hygiene Certificate HACCP Certificate Level 5 Hospitality Management
We’re looking for a passionate and experienced Sous Chef to join our dynamic kitchen team! If you thrive in a fast-paced environment, love working with fresh ingredients, and are ready to support our Head Chef in delivering exceptional food — we want to hear from you. Key Responsibilities: - Assist the Head Chef in daily kitchen operations - Lead and motivate the kitchen team during service - Maintain high standards of food quality, presentation, and hygiene - Help with stock control, ordering, and kitchen organization - Train and support kitchen staff Requirements: - Proven experience as a Sous Chef or Senior Chef de Partie - Strong leadership and communication skills - Ability to work under pressure and manage multiple tasks - Food safety & hygiene knowledge (certification preferred) Apply now and take the next step in your culinary career!
This is a full-time position, working 37.5 hours per week, including weekends. We offer a competitive salary based on experience, along with a generous staff discount policy. Full training and support will be provided, giving you the opportunity to work with a luxury clientele and over 30 top eyewear fashion brands. We are committed to continuous learning and development, ensuring you can grow with us. Additionally, you’ll be part of a small, friendly team in an engaging and supportive environment. Job Specification - Oversee all aspects of store operations. - Assist clients with frame and lens selection. - Take accurate measurements and record details in the system. - Deliver exceptional customer service and aftercare. - Handle administrative tasks, including filing, compliance, and transactions. - Achieve high sales performance and results. - Maintain product knowledge and stay updated on trends and new merchandise. - Ensure the store is fully stocked and visually appealing. - Support the manager as needed. - Perform day-to-day tasks as required.
Job Overview: Our Team Members are essential to the smooth operation of Pittagoras. They ensure their sections run efficiently according to company standards and provide outstanding service to our customers, creating a memorable experience every time. Role Purpose: Team Members contribute to the overall success of the store by maintaining high standards in food preparation and service, supporting their colleagues, and ensuring a positive customer experience. Key Responsibilities: Attendance: Maintain timely attendance according to the scheduled hours. Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and use protective clothing as required. Section Monitoring: Oversee the standards of their sections and report any issues to the shift leader. Compliance: Follow all Pittagoras systems and processes, including Food and Hygiene standards, Health & Safety, and opening and closing procedures. Training: Support the training of new team members. Scope: Financial: Contribute to cost management by minimizing food wastage. Non-Financial:** **Ensure high customer satisfaction and quality food standards. Values: Authentic: Deliver authentic Greek food experiences. Informal: Provide excellent customer service in a friendly manner. Forward Thinking: Plan and work efficiently, adapting to rush orders and maintaining par levels. Honest: Support management and team members, fostering a strong team ethic. Energetic: Approach tasks with enthusiasm and contribute to a positive work environment. Key Relationships: Internal: Branch Manager, other team members. External: Customers, suppliers, delivery drivers. Education, Qualifications Essential: - Basic kitchen experience. - Reasonable command of the English language. Desirable: - Food and safety level 2 certification. - Health and hygiene certification/understanding of COSH. Competency/Behavioural Indicators: - Team player with flexibility for various tasks. - Professional attitude aligned with company values. - Can-do attitude and courteous approach to customers and team. - Passion for cooking and customer service. - Excellent communication skills and strong customer service ethic. - Flexibility in working hours and location. People Management Responsibility: Team Member (individual contributor). By joining Pittagoras, you become part of a dynamic team with opportunities for personal and professional growth. We look forward to receiving your application and potentially welcoming you to our team!
Salary up to £38,000 per annum Senior Chef de Partie Nico’s is a high-end Italian grill and pizza restaurant, owned and operated by entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Located in the heart of Mayfair, the restaurant has a welcoming and exclusive environment with a menu that offers members freshly made pasta, pizza and grill creations using the freshest and finest ingredients. We are currently recruiting for a Senior Chef de Partie to join our Nico's team. Paid Trial Shifts Offered! The company benefits our Senior Chef de Partie receives are: - 28 days holiday per year (including bank holidays) - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with BUPA - Private dental insurance with BUPA - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £1,000 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty - Additional Service Charge Included The responsibilities of the Senior Chef de Partie are: - Preparation of all food items on the restaurant menu during service - Leading on a section of the kitchen - Lunch & Dinner mise-en-place The Experience & Qualifications required are: - Knowledge of authentic Italian cuisine - Able to work as part of a team delivering consistent service - Previous experience in a similar position is essential. Working hours: The working hours for this role are on a rota basis, 7 shifts a week. The club is closed on Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as a Senior Chef de Partie at Nico’s then apply by forwarding your up to date CV together with a covering letter.
WHAT WE LOOK FOR: We are looking for an experienced (minimum 1 year in similar role) and ambitious Junior Sous Chef. The right candidate has a passion for leading a team through guidance and training. You should have passion for food and showcasing great ingredients. This is a Production based role, you will be supporting the Head and Sous Chef. Your job roles will include taking care of placing the food orders and ensuring that all produce is put away and stored correctly we use the best produce nature has to offer and have a top tier list of suppliers we take a lot of pride in ensuring were sourcing our food from ethical, responsible sources. You will also be expected in assisting on running the day to day operations as well as arguably the most important factor up keeping the high food standards and compliance. We make large quantities of fresh and filled pasta daily along with the sauces from the current menu which changes monthly to make sure were getting the best of the seasons. We also made bread in house daily, one of the things we take a lot of pride in. All this happens on an averagely between 08:00-17:00 WHAT WE DO FOR YOU: - Competitive remuneration package - Bonus scheme based on performance and going the extra mile - Strong career growth opportunities. Huge investment in training and development with qualifications across wine, h&s and food safety and an individual training programme to help you reach the next stage of your career with us. - A balanced work life – we know how important personal time is and this is reflected in our weekly staff schedules - Regular 1:1’s with the Head Chef, as a way of checking in with you - High quality and freshly prepared team meals whilst on shift - 50% staff discount for you and up to 3 of your family or friends (food only) - You and your partners birthday (if you have one) off each year - Employee of the month award, a fully complementary meal for you and one other - 28 days holiday per year plus one extra day paid holiday each year you work with us (up to 5 years). - Generous refer a friend scheme - We are passionate about providing an environment that encourages learning and growth, and we reward team members who meet and exceed our standards of success. We are committed to taking care of our entire team through the opportunities that open up as a result of your hard work and commitment to your role.
The Counter Notting Hill is on a a lookout for experienced Senior Waiters! What you will be doing: Provide exceptional service to guests, ensuring a positive dining experience. Train new waitstaff on service protocols, menu items, and customer interaction techniques. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages. Communicate effectively with kitchen staff and management to ensure smooth operation. Coordinate with the front-of-house team to deliver seamless service during peak hours. Provide feedback to management regarding guest experiences, staff performance, and operational issues. Participate in staff meetings and contribute to discussions on service improvements. You have : 2+ years experiences in chef-led restaurant setting Ability to engage with guests in a friendly and professional manner. Strong problem-solving skills to handle customer complaints or issues effectively. Willingness to step in and assist colleagues when needed.
We are looking for a Junior Sous Chef to join out kitchen team at Osteria Fiorentina in Chelsea. Responsibilities for this position include: - Helping prepare and plate menu items while ensuring that all food products are produced and plated according to Brand Standards - Responsible for upholding all standards and daily operations of his kitchen in conjunction with his Sous Chef and Head Chef - Assist with goal development and follow up, budget reviews. - Review the daily activities - Oversee and direct training of new hires in specified phases of the kitchen operation - Provide feedback to staff on their performance You will need to have experiences in the position Salary up to £16.50 per hour plus bonus and incentives. If you have experiences with Italian cuisine and meat is a plus.
Our front-of-house team is currently seeking a dedicated and energetic Food Runner / Server Assistant to join the SUSHISAMBA Covent Garden family. As a key link between the kitchen and the dining room, you’ll play a vital role in ensuring that each dish is delivered promptly, presented perfectly, and enjoyed at its best. From supporting our waitstaff to enhancing guest satisfaction, your commitment to smooth service flow will help create the memorable experiences our guests return for. Your Rewards: As a valued member of our team, you’ll receive a range of benefits designed to support and reward your dedication: Highly competitive salary 50% discount on food and drink for up to 6 people in SUSHISAMBA® or Duck & Waffle 28 days’ holiday allowance Complimentary meal and drink during shifts ‘Refer-a-friend’ cash incentive scheme Employee of the month rewards Internal training and clear career progression Pension scheme with employer contributions Annual staff awards and celebration party Your Requirements: As a Food Runner / Server Assistant, you’ll be responsible for assisting the service team and maintaining clear and effective communication with the kitchen. You’ll deliver dishes swiftly and safely, support table setup and turnover, and anticipate the needs of both guests and colleagues to keep the dining room running seamlessly. We’d love you to have: Previous experience in a fast-paced, high-quality restaurant environment Strong communication skills and a proactive attitude A natural sense of urgency and attention to detail The ability to carry multiple plates and work with speed and precision Willingness to learn and grow within the team Flexibility with working hours, including evenings and weekends A friendly, team-focused personality and a positive approach to challenges Your Restaurant: SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil, and Peru. Our menus feature a blend of new and signature dishes that emphasize bold flavours, premium ingredients, and artistic presentation. Operated by Sushi Samba Group, we proudly run restaurants in Las Vegas, London, Edinburgh, Dubai, Doha, and Bahrain.
We are looking for a Commis Waiter/Waitress to join the team as part of Caprice Holdings. Tucked behind Grosvenor Square sits the fanciful 34 Mayfair where the lavish menu is as lovely as the art-deco inspired interiors. Considered the hidden gem of Mayfair with its elegant terrace, the restaurant has been delighting diners since 2011. Open all day, the restaurants offers lovingly prepared dishes for lunch, dinner and weekend brunch, ensuring there is a menu with variety to suit all tastes and occasions. Working as a Junior Waiter/Waitress within our Restaurants will give you exposure to a busy, high volume dining operation. Our Junior Waiter/Waitress will enjoy these benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivaled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadgets and much more - Reward programs, long service awards and staff recognition and incentives Caprice Holdings is a market leading prestigious restaurant group, with a rich history and long-standing reputation in the hospitality industry, we have grown from strength to strength opening our iconic restaurants across in London and now internationally. As we continue to expand, we offer structured career paths & hospitality training at every level to ensure your development and confidence grows with the group. Apply today and join us as a Junior Waiter/Waitress We promote a working environment in which equal opportunity and diversity is recognized, valued and encouraged. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
Your Role: The front of house team is currently looking for a passionate Waiter/Waitress to join our family at SUSHISAMBA Covent Garden, ensuring each guest is welcomed warmly while making their time with us truly memorable. You will deliver the finest food and beverages with friendly, efficient, and flawless service from start to finish. Your Rewards: As a valued member of the team, we offer more than just a job – we reward dedication and hard work with a range of benefits, including: Highly competitive salary 50% discount on food and drink for up to 6 people in SUSHISAMBA® or Duck & Waffle 28 days’ holiday allowance Complimentary meal and drink during shifts ‘Refer-a-friend’ cash incentive scheme Employee of the month rewards Internal training and clear career progression Pension scheme with employer contributions Annual staff awards and celebration party Your Requirements: As a Waiter/Waitress, your main responsibility is to embody uncompromising hospitality. You’ll provide courteous, knowledgeable service to guests, take orders, answer menu questions, upsell our unique offerings, and communicate clearly with the kitchen — all while maintaining a warm, professional presence on the floor. We’d love you to have: Experience working as a Head Waiter/Waitress or Waiter/Waitress in a fast-paced, high-quality environment (this will be tested at trial/interview) Excellent English communication skills Previous lounge/bar experience and private dining room (PDR) knowledge preferred Flexibility with working hours, including late finishes Availability to work any 5 days between Monday and Sunday A deep respect for diversity and individuality A commitment to maintaining standards and following procedures Your Restaurant: SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil, and Peru. Our menus feature a blend of new and signature dishes that emphasize bold flavors, premium ingredients, and artistic presentation. Operated by Sushi Samba Group, we proudly run restaurants in Las Vegas, London, Edinburgh, Dubai, Doha, and Bahrain.
Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown delivering exceptional dining experiences — and we’re seeking a skilled Assistant Manager to support daily operations, oversee the floor, handle admin, and uphold top-tier service. Key Responsibilities: - Assist the Restaurant Managers in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements : - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience; £32000 annual salary + £3600 service charge + bonuses; 48 hours a week - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.
Key Responsibilities: Barista Duties: Prepare and serve a variety of hot and cold beverages, including coffee, espresso drinks, blended coffees, teas, and other drinks. Maintain knowledge of all menu items, recipes, and brewing methods to ensure quality and consistency. Operate coffee machines, grinders, and other equipment safely and efficiently. Food Service: Take customer orders and process payments efficiently and accurately. Prepare and serve food items such as sandwiches, pastries, and salads according to the café's recipes and standards. Ensure food presentation meets the café's quality standards. Customer Interaction: Greet customers warmly, answer questions, and provide recommendations to enhance their experience. Address customer concerns promptly and professionally, ensuring satisfaction. Cleanliness and Maintenance: Maintain a clean and organized work environment, including the coffee bar, seating areas, and restrooms. Follow health, safety, and sanitation guidelines for all products and work areas. Assist with inventory management, including stocking supplies and performing regular checks. Team Collaboration: Work collaboratively with other team members to ensure smooth operation and excellent customer service. Participate in staff meetings and training sessions as required.
Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Deputy Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements : - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience; £36000 annual salary + £4800 service charge + bonus; 48 hours a week - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.
Tucked away behind Victoria Street and only minutes away from St James’s Park and Victoria station, Chez Antoinette Victoria adds to the neighbourhood’s vibrant French restaurant. An oasis of calm locals would prefer us to keep a secret. “We wanted to create a canteen for the locals and provide the business community with a new dining-room” Jean-Baptiste Noel, JB, co-owner. Chez Antoinette Victoria draws inspiration from the beloved Parisian cafés, combined with a blend of Lyon’s famous guinguettes, reinterpreting classic dishes treating fresh seasonal ingredients with a modern sensibility. We have a fantastic and exciting position for a dynamic, driven and enthusiastic Restaurant Manager to join our restaurant. We are looking for the right person to become the heart of the restaurant and be part of the Chez Antoinette family. This French Bistro located at the centre of Victoria has developed a reputation through the years for its high quality service and offer. It has grown continuously and always managed to beat expectations, you could be the one to take it to the next level. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality yet simple product in a busy environment. What we are looking for: - To be passionate about great food, quality service and hospitality - Promote good working relationships throughout the team - Ensure the efficient and smooth running of the Front of House - Ensure the training and knowledge are kept to standard and team efficiency is high - Have a great knowledge of busy brasserie services in a fast-paced environment - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Take responsibility for the management and supervision of the health and safety. - Assist the General Manager in overseeing daily restaurant operations - Ensure compliance with food safety and sanitation regulations - Manage inventory and order supplies as needed - Provide excellent customer service and address customer concerns or complaints - Assist in creating and implementing staff schedules - Collaborate with the General Manager to develop and implement strategies to increase restaurant sales and profitability - Maintain a clean and organized restaurant environment Qualifications: - Previous experience in Management role, preferably in a restaurant or hospitality setting - Strong knowledge of food safety regulations and best practices - Excellent leadership and team management skills - Ability to multitask and prioritize tasks effectively - Strong communication and interpersonal skills ** **In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Free staff meals At our restaurant, we value teamwork, leadership, and providing exceptional service to our customers. As Restaurant Manager, you will play a crucial role in ensuring the smooth operation of the restaurant and maintaining high standards of food quality and customer satisfaction. We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about the restaurant industry and have the necessary skills and qualifications, we would love to hear from you. Apply now to join our team!
Deputy General Manager - Award Winning Pub, Bar and Restaurant Group - Quality - London Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Deputy General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. Nest is a brand new bar and kitchen serving some of London’s best cocktails right next to Spitalfields Market and Liverpool Street Station. Open till late offering a vibrant atmosphere, full dining menu with craft beers and delicious cocktails served by an experienced team of mixologists. Pulsating with energy, NEST is the ideal spot to meet with colleagues, clients and friends alike. With an electric atmosphere, expansive space and top-quality cocktails, it is the go-to drinking destination for any and every occasion. The Role: As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial acumen. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: - "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own - Be cool, calm and collected, manage pressure with ease, nothing can phase you - You’re not precious. We leave our egos at the door and help get stuff done - Must have minimum 2 years’ experience as a manager depending on the property being looked at - Solid communication and organisational skills, be approachable - Superb customer & floor service skills - Strong all-round business knowledge from financials to customer satisfaction - An entrepreneurial flare - Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun - Personal License holder beneficial What's in it for me: - A competitive salary & bonus scheme - Training and development - Career progression and promotion opportunities with regular new openings around the corner - Get out and about, you automatically get discounts across all our pubs, bars and restaurants - The opportunity to make strategic decisions within your business – take ownership and Be Fearless - Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere - 28 days holiday - Goes without saying, but we’ll feed you during your shift - Employee Assistance Programme (EAP) - Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral - Access your Wages anytime through Wagestream - Birthdays are for celebrating, so have the day off on us - Cycle to work scheme
Levan is a vibrant, modern European restaurant in the heart of Peckham, inspired by the bold flavours and relaxed energy of Parisian bistros and wine bars. Our ever-evolving seasonal menu showcases exceptional ingredients with a focus on sustainability, creativity, and precision. We’re proud to be a chef-led kitchen where ideas are welcomed and development is encouraged. As part of a small, dedicated team, you’ll have the chance to contribute to a food offering that’s earned critical acclaim and a loyal local following. Levan is part of an independent, owner-operated group, meaning decisions are made with care — with a genuine focus on quality, people, and long-term growth. If you’re passionate about food, serious about your craft, and excited to be part of a kitchen that values collaboration, seasonality and skill, we’d love to hear from you. JUNIOR SOUS CHEF We are currently looking for a passionate and motivated Junior Sous Chef to support the senior management team in leading our kitchen team. This is an amazing opportunity for someone who is experienced and driven to support the creation of delicious menus. Responsibilities o Work in all areas of the kitchen, depending on the daily needs of the kitchen o Oversee stock control, ordering and stock rotation o Complete fridge lists and help senior kitchen team with ordering o Ensure all sections are prepared and ready for service o Prepare and serve all dishes to the highest quality o Report any maintenance requirements and hazards to Head Chef or GM o Support and direct the team of CDP’s in carrying out their duties o Assist senior kitchen team with dish costing and pricing o Attend food, service, operational meetings as and when required o Minimise food waste and spoilage o Develop own skills through researching new dishes and presenting ideas to Head Chef The person and skills required: o At least 1 years’ experience as a senior CDP or Junior Sous Chef o Highly creative approach to work o Experience with Stock Control, and Inventory o Excellent organisational and time management skills o Strong work ethic and calm under pressure o Desire to make their mark within the company and willingness to help grow the brand o Friendly, encouraging and approachable style of team leadership. Our benefits: o Paid overtime o Cost price wine o Mental health support o Team meal and coffee every shift o On-going training
Learning & Development Coaches are responsible for welcoming and supporting our new starters in their Selection day at the SP Academy. The role includes: Delivering 1-2-1 and 1-2-2 on the job training, on all things front of house Assessing skills and abilities in new employees against criteria Working with L&D, HR, Operations & General Managers, communicating Academy pass/fail status’, preparing your TMs for their first day in store and anything related to the development of our TMs Assessing and reporting in-store observations, and highlighting consistent skills gaps that are impacting the employee and customer experience Stepping away from store operations, and working as a trainer across your designated area Bi-weekly and Monthly meetings with various departments to share SP Academy updates with key stakeholders Work as a team across the business to develop new ideas and solutions Key skills required: Excellent communication skills An interest in developing/training others Experience in the Front of House roles [ideally as a supervisor within SP] Flexibility in travelling to multiple locations Operating as an example when in stores (specifically around compliance, being professional, welcoming and friendly)
We are seeking a dedicated and experienced Assistant Restaurant Manager to lead our team and ensure the smooth operation of our central London restaurant. This senior role requires a strong leader who can manage staff, oversee the rota, and maintain high service and cleanliness standards. RESPONSIBILITIES: - Leading and managing the restaurant team, including waitstaff and kitchen staff - Creating and overseeing staff schedules and rotas - Ensuring exceptional service standards and enhancing the customer experience - Handling customer inquiries and resolving any issues promptly and professionally - Training and developing team members to ensure they have the skills and confidence needed to excel - Overseeing the preparation and serving of food and drinks - Maintaining a clean, tidy, and well-organised floor area - Collaborating with kitchen staff to ensure smooth service and efficient operations - Managing inventory, ordering supplies, and ensuring compliance with health and safety regulations ABOUT YOU: - Proven experience in a restaurant management role - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Friendly and approachable - Positive mindset with a problem-solving attitude - Ability to thrive under pressure and maintain composure - Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: - Competitive hourly wage + service charge + tips - Flexible work schedules - 50% staff discount at all our associated venues - 20% friends and family discount at all our associated venues ABOUT US: We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! Details Salary (based on experience): £35,000-£45,000 Schedule: Full-Time 42-45 hours per week
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in our South Kensington location! As the Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar management role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable attitude. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.
We are seeking a passionate, skilled chef with a love for plant-based cuisine to join our dynamic team at Planthood! This role involves cooking and food production, alongside supporting our head chef with key operational tasks, including stock management and daily temperature checks. We are a high-growth company that’s served over a million meals since 2020 and earned top ratings on Trustpilot. This is an exciting opportunity to grow your career with us as we continue to expand. Role Responsibilities: - Daily kitchen operations, working closely with chefs to ensure all meals meet our high standards for taste and quality. - Following HACCP and food hygiene procedures. - Helping with receiving and putting away deliveries. - Engaging in hands-on, physical tasks that involve heavy lifting and frequent movement throughout the shift Ideal Candidate Will Bring: - Solid cooking skills and experience as a chef in a fast paced kitchen environment. - Great attention to detail with a commitment to high standards - Strong communication skills, and ability to work well in a team. - Passion for plant-based food, with a positive and solutions-oriented mindset - Physical stamina, prepared for the physically demanding nature of the role, including heavy lifting (up to 20kg) Requirements: - Experience: At least 2 years in prep and cooking. - Technical Skills: Basic computer skills and familiarity with Google Sheets (training will be provided if necessary.) - Education: Secondary education required - Language: Fluent spoken and written English - Certifications: HACCP Level 2 & Food Safety Certification (Preferred) - Eligibility: Proof of eligibility to work in the UK - Job Details: - Location: Bow, London - Shift Pattern: Must be available to work shifts including Saturday & Sunday. Shifts between hours of 8am and 8pm. Salary: £13.50 starting. Benefits: Free on-site meals, generous holidays, pension scheme, and excellent work-life balance If you're excited about this opportunity but don’t meet every requirement, we encourage you to apply and share what unique skills you bring to the table. Job Types: Full-time, Part-time, Permanent Pay: From £13.50 per hour Benefits: - Company pension - Discounted or free food Schedule: - Day shift - Every weekend - Weekend availability
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations in one of our specialty coffee shops in South Kensington. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanor. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.
Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.
Job Overview: We are seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will be responsible for overseeing the daily operations and ensuring the highest level of customer service in our hospitality establishment. If you have a passion for the hospitality industry and possess strong leadership skills, we want to hear from you. Responsibilities: - Supervise and lead a team of employees, providing guidance and support - Ensure smooth operations and excellent customer service - Train new employees on company policies, procedures, and standards - Monitor employee performance and provide feedback for improvement - Handle customer inquiries, complaints, and resolve any issues that may arise - Maintain cleanliness and organization of the establishment - Collaborate with management to develop strategies for improving efficiency and profitability - Assist with inventory management and ordering supplies as needed Qualifications: - Previous experience in a supervisory role within the hospitality industry is preferred - Strong leadership skills with the ability to motivate and inspire a team - Excellent communication and interpersonal skills - Knowledge of culinary techniques and food safety regulations is a plus - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficient in computer systems/software used in the industry - Flexible schedule, including evenings, weekends, and holidays Skills: - Helpfulness: Willingness to assist both customers and employees whenever needed. - Hospitality: Understanding the importance of providing exceptional service to create a positive experience for guests. - Leadership: Ability to lead by example, motivate others, and make informed decisions. - Team Management: Experience managing a team of employees, including scheduling, training, and performance management. - Supervising: Overseeing daily operations, ensuring compliance with company policies and procedures. - Culinary Knowledge: Familiarity with cooking techniques, food preparation, and food safety regulations. - Restaurant/Hotel Experience: Previous experience working in a restaurant or hotel setting is highly desirable. - Bartending: Knowledge of bartending techniques and ability to oversee bar operations.
About the job Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your Purpose The Customer Service Agent/Executive main purpose is to resolve every complaint case assigned in a satisfactory manner in compliance with company policy and ABTA guidelines to ensure the retention of our guests for years to come. You will be responsible in liaising with all relevant stakeholders in a timely manner to ensure you close your cases within the timeframes set under the ABTA guidelines. Your Impact - Resolve all guest complaints (cases), such as; lost property, account errors, damaged or lost luggage, illness or general experience during their cruise. - Interacting with guests, via telephone and email providing information in answer to complaints regarding all aspects of their cruise once they have returned home. - Coordinating with other departments as necessary to ensure effective resolution of the complaint case you have been assigned. - Providing a detailed written responses to all guest complaints within ABTA Guidelines. - Responding and investigating any ABTA complaint through their portal. - Issuing refunds or compensation to guest as approved; - Keeping accurate records of discussions or correspondence with guest; - Supporting the Senior Customer Service Executive in producing all defences for arbitrations and conciliations - Supporting the Legal department and solicitors with invoicing and payments . - Communicating solutions, successes, and opportunities to the Supervisor of Customer Service Your Journey so far - A track record in the travel industry either in retail or tour operations/airline reservations; - Attention to detail - Good geographical knowledge particularly areas featured in MSC Cruises product - Organisation and prioritisation skills - Ability to work flexibly to the needs of the business and under pressure - Ability to think outside the box and be open to new challenges - Flexibility to attend training events - Excellent verbal and written communication skills Your Essentials - Fluent English, oral and written. Any additional European language is considered an advantage - Educated to 'GSCE' level standard or equivalent - Very good knowledge of Microsoft Office package - Right to work in the UK Our commitment We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here Department: Customer Service The company MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships! With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027. One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members. In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design. In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships. Recruitment Prospects With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises. This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea. We need motivated and ambitious crew members who work with passion and understand the value of a smile. Join our team and see how much you can grow!
This is a PART TIME vacancy,with shifts based over weekends,and a wage starting at £15per hour! About Us: Who is Josephine? Josephine is the original rule breaker who doesn’t give a damn what anyone else thinks. She started as a nobody but with a whole lot of hustle and a little bit of luck,she became Empress of the French. Her motto? Well behaved women don’t make history! We are the Bande de Filles. Cocktails forever! We pride ourselves in great guest experience and throwing the best parties. We would like to up the game with providing tasty food from fresh ingredients not just during our events,such as our awesome weekend Brunches,but also as many days as possible! What We Need: As a Chef,you will prepare and produce quality food,ensure service standards are always met and maintained in line with our guests’ expectations and follow food safety and sanitation practices. It will be your duty to prepare,cook and present every dish with pride and passion and according to our brand standards. Responsibilities: Oversee food preparation,ensuring that all dishes are prepared to the highest standards and in accordance with recipes and plating guidelines. Maintain high standards of food quality,taste,and presentation,consistently delivering exceptional dishes to customers. Organize and supervise kitchen staff,ensuring a smooth workflow and efficient operation. Monitor food supplies and ingredients,placing orders as needed to maintain stock levels and avoid shortages. Adhere to and enforce strict health and safety standards in the kitchen,maintaining a clean and hygienic work environment. Train and mentor kitchen staff,promoting skill development and fostering a positive work culture. Assist in managing food costs by minimizing waste and optimizing ingredient usage. Supporting the Management in delivering the best possible experience. Skills and Experience: 1 years' experience in a busy kitchen. In-depth knowledge of various cooking methods,ingredients,and cuisines. Strong leadership and communication skills to manage and motivate kitchen staff effectively. Creativity and passion for food,demonstrated through the ability to create unique and visually appealing dishes. Knowledge of food safety and sanitation regulations. Excellent organizational and time management skills
Salary up to £33,000 per annum Demi Chef de Partie Oswald’s is a new private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Oswald’s is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ 2023. We are currently recruiting for a Demi Chef de Partie to join our Oswald's team. Paid Trial Shifts Offered! The company benefits our Demi Chef de Partie receives are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with BUPA - Private dental insurance with BUPA - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £1,000 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the Demi Chef de Partie are: - Preparation of all food items on the restaurant menu during service - Lunch & Dinner mise-en-place The Experience & Qualifications required of our Demi Chef de Partie are: - Previous experience in a similar position is essential - Experience of working in a busy kitchen is preferable Working Hours: - On a rota basis with shifts falling between Monday-Saturday. - 4 days on, 3 days off The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Demi Chef de Partie at Oswald's then apply by forwarding your up to date CV to the link below.
Salary up to £37,000 per annum Chef de Partie - Nico's Nico’s is a high-end Italian grill and pizza restaurant, owned and operated by entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Located in the heart of Mayfair, the restaurant has a welcoming and exclusive environment with a menu that offers members freshly made pasta, pizza and grill creations using the freshest and finest ingredients. We are currently recruiting for a Chef de Partie to join our Nico's team. We offer paid trial shifts! The company benefits our Chef de Partie receives are: - 28 days holiday per year (including bank holidays) - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with BUPA - Private dental insurance with BUPA - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £1,000 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty - Additional Service Charge Included The Experience & Qualifications required are: - Knowledge of authentic Italian cuisine - Able to work as part of a team delivering consistent service The responsibilities of the Chef de Partie are: - Preparation of all food items on the restaurant menu during service - Lunch & Dinner mise-en-place - Maintain high health & safety hygiene standards Working hours: The working hours for this role are on a rota basis, 7 shifts a week. Closed every Sunday evening and all day Monday The club is closed on Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us Chef de Partie at Nico’s then apply by forwarding your up to date CV to the link below.
Salary up to £45,000 per annum Junior Sous Chef Oswald’s is a private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Oswald’s is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ 2023. We are currently recruiting for a Junior Sous Chef to join our Oswald's team Paid trial shifts offered! The company benefits our Junior Sous Chef receives are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with BUPA - Private dental insurance with BUPA - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £1,000 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the Junior Sous Chef are: - Preparation of all food items on the restaurant menu during service - Leading on a section of the kitchen The Experience & Qualifications required of our Junior Sous Chef are: - Previous experience in a similar position is essential - Experience of working in a busy kitchen is preferable Working Hours: - On a rota basis with shifts falling between Monday-Saturday. - 4 days on, 3 days off The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Junior Sous Chef at Oswald’s then apply by forwarding your up to date CV to the link below.
Caffe concerto is urgently looking for waiters/waitresses & baristas to join in our traditional restaurants in central London. As a waiter/waitress, you’ll discover how to use your charm and attention to detail to deliver the guest experience. Working in our restaurant you will ensure that your guests are comfortable by providing a seamless service with a personal touch through breakfast, lunch, afternoon tea, dinner. In return, our waiter/waitress will receive an industry-leading pay package of up to 37K per year this includes your basic pay and service charge based on a 48 hours 6 days work per week Rota. incredible opportunity for career progression and the training to make sure you succeed and grow while you are working with us. extra benefits of work with us: • 50% staff discounts in all our venues even on your days off for you and up to 3 more members of your family. • flexible time table. • annual 28 days paid holidays. • learning and development opportunities • free meal during working hours Requirements : - Positive attitude - Experience is required. - Must have the stamina to work full time and flexible busy shifts. - Possess basic math skills and have the ability to operate a cash register - Be able to communicate and understand the English language(s) with our customers - Enjoy working around customers.
GENERAL MANAGER - 45 hours contract. Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're organized, enthusiastic, and a fantastic team player, you could be the perfect fit to join our lovely Honi Poke family. That's the way we bowl! The Role: As our General Manager, you will play a crucial role in: Creating Amazing Customer Experiences: Lead your team to inspire every customer who walks through our doors with a memorable, friendly experience. Maintaining Excellence: Manage a sparkling clean restaurant that adheres to all food safety and health & safety regulations. Driving Operational Efficiency: Utilize your exceptional organizational skills to ensure smooth operations, especially during peak times, with cost-effective stock control and precise ordering. Quality Control: Be passionate about the quality of food and service, making sure our poke bowls always meet high standards. Leading by Example: Get hands-on in daily restaurant activities and lead your team from the front. Developing Talent: Provide training and development opportunities for staff, enhancing their skills and fostering a supportive work environment. What We Offer: Attractive compensation package designed to reflect your valuable contribution. Opportunities for ongoing training and development to help you continue growing professionally. Paid Breaks: Your hard work deserves time to relax and recharge. Enjoy delicious meals provided during your shifts. A generous discount for you and your friends and family to enjoy our menu. Come and Join Our Honi Poke Team! If you're ready to lead a team that's as committed to joy and health as you are, we'd love to meet you. Apply today and let's bring the spirit of Aloha to every bowl and every customer.
Benefits: - Competitive pay £16 per hour + tips - Free Virgin gym membership - Staff meals & drinks - Staff discount - Progression and training - The Role - We’re looking for an Assistant Manager to lead and inspire our friendly team. To provide best in class hospitality and assist in the running of front of house operations. Ideally the candidate will have experience in the position. - We are looking for someone who can: - Support the General Manager in the running of the team and work closely with our x2 Assistant Managers - Perform hosting duties confidently, with a warm and friendly manner - Run the floor during service, overseeing each of the sections - Deliver a high quality and consistent experience for our guests - Develop, train and inspire the team, while encouraging a friendly and motivated working environment - Conduct interviews and new starter inductions - Oversee Food Hygiene and Health & Safety processes and documentation - Manage stock and ordering - About Us - Minnow is a friendly and fast-paced, neighbourhood restaurant overlooking Clapham Common. The restaurant is known for serving high quality, modern European cuisine across brunch, lunch and dinner.
About the job Job Description Supporting Quality Manager in the daily running of the office and conducting daily goods-in task as outlined by the QA Supervisor and the Manager Carrying out Hygiene Audits as well as carrying out daily, weekly, and monthly GMP Audits, raising non-conformances and following up the Non-conformances Implementing and monitoring PRP, OPRP and HACCP plan for the entire operations, report deviations and take corrective actions. Performing verification of all HACCP paperwork ensuring it is kept up to date Monitoring of CCP's and temperature records Overseeing maintaining of the traceability systems Supporting Airline Specific verification checks in the flight assembly area, dry stores area as well as in-bound area Preparing samples for finished product microbiological testing and taste Overseeing & checking all chillers and dry stores within the production and warehouse, this includes, FIFO, batch codes, expiry dates, allergen segregation. Performing verification checks of team members personal hygiene of the members in the high risk as well as high care areas Providing regular Quality Assurance reports to enable corrective actions as appropriate and to illustrate the effectiveness of the company's food safety and food quality control measures Training and developing production staff on food safety and food quality to equip them to maintain food safety standards within the Operations Department Investigating customer complaints and submit detailed reports to QA Supervisors and QA Manager Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Role model ability, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Well presented, professional individual with a can-do, positive attitude that indulges in team success Self-motivation, resilience, and a positive change champion for DO & CO in a fast-paced environment that requires flexibility and adapting. English – excellent (written & spoken) Meticulous attention to detail and precise record keeping skills Ability to influence different departments to suggest, implement and track more efficient processes Build strong relationships with other departments including operational departments to integrate with and understand the true bases of efficiency and unit synergies You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed Confident and flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Flexibility in regards to your work availability is essential, as the Operation run 7 days a week, including evenings, weekends and public holidays. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £28,000.00 per year Fixed Term (12-months) - night shift Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Room Division Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: • Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
Position Summary As an Assistant Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional customer service, team performance, and smooth restaurant running. You will lead by example, coach the team, and help deliver financial targets. Key Responsibilities - Support the General Manager in day-to-day operations, including opening/closing procedures. - Ensure high standards of customer service and guest satisfaction. - Supervise and motivate front-of-house (FOH) and/or back-of-house (BOH) teams. - Handle customer complaints and resolve issues promptly. - Assist in staff training, development, and performance reviews. - Monitor and manage stock levels, orders, and deliveries. - Ensure health & safety, food hygiene, and licensing regulations are followed. - Help manage labour costs, rota scheduling, and payroll inputs. - Drive sales and assist in achieving revenue and profitability goals. - Cover the manager’s responsibilities in their absence. Skills & Experience - Previous experience in a supervisor or assistant management role, preferably in hospitality or F&B. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Good understanding of customer service principles. - Confident in handling complaints and pressure situations. - Basic financial awareness (e.g. cash handling, P&L understanding). - Familiar with stock management and ordering systems. - Knowledge of health & safety and food hygiene standards. Requirements - Right to work in the UK. - Flexible availability, including evenings, weekends, and holidays. - Fluent in English (spoken and written). - Personal licence (desirable, not essential). - Level 2 Food Hygiene Certificate (preferred).
Mon Plaisir is seeking a talented and passionate Senior Sous Chef to support the Head Chef in delivering exceptional culinary experiences. As the Senior Sous Chef, you will play a pivotal role in the kitchen, ensuring the highest quality of food preparation and presentation while maintaining smooth daily operations. This is an excellent opportunity for a culinary professional with strong leadership skills and a commitment to innovation and excellence. Key Responsibility: 1. Culinary Excellence 2. Assist the Head Chef in planning, preparing, and executing menus that align with Mon Plaisir’s high standards. 3. Maintain consistency in food quality, presentation, and portion control. 4. Oversee and participate in the preparation and cooking of dishes, ensuring efficiency and accuracy. Kitchen Operations 1. Manage the kitchen in the absence of the Head Chef, ensuring smooth workflow and team coordination. 2. Maintain compliance with all health, safety, and hygiene regulations. 3. Monitor stock levels, place orders, and manage inventory to ensure seamless operations. Team Leadership 1. Support the Head Chef in leading, training, and mentoring the kitchen team. 2. Foster a positive and collaborative work environment. 3. Delegate tasks effectively and provide constructive feedback to team members. Cost Control & Efficiency 1. Monitor food costs and minimize waste while maintaining quality. 2. Ensure efficient use of kitchen resources and equipment. Qualifications and Skills: 1. Proven experience as a Senior Sous Chef or in a similar leadership role within a high-end kitchen. 2. Strong knowledge of culinary techniques, food safety standards, and kitchen operations. 3. Excellent organizational and multitasking abilities in a fast-paced environment. 4. Creativity and passion for delivering innovative and memorable dining experiences. 5. Strong communication and leadership skills, with the ability to inspire and motivate a team. 6. Flexibility to work evenings, weekends, and holidays as required. What We Offer: Performance-based bonuses. Opportunities for professional development and career growth within an expanding brand. A supportive and dynamic work environment. Discounts on food and beverage offerings at Wolfox Savoy and associated venues. Join the Mon Plaisir team and help craft unforgettable dining experiences in the heart of London. Benefits: • Discounted or free food • Employee discount Schedule: • Flexitime
We are seeking a proactive and detail-oriented Company Administrator to join our dynamic team. This role is critical in supporting day-to-day office operations and ensuring smooth communication across clients, security staff, and management. The ideal candidate will possess excellent communication skills, strong organizational capabilities, and the ability to handle multiple administrative tasks efficiently. Key Responsibilities Call Handling & Communication Answer and direct incoming telephone calls in a professional manner. Respond to client queries and requests promptly and effectively. Maintain regular communication with security personnel deployed on-site. Administrative Support Manage schedules, meetings, and calendars for senior staff and management. Maintain and organize company records, personnel files, and operational documents. Support onboarding and scheduling of security officers and patrol staff. Client & Staff Coordination Act as a liaison between clients and operational teams to ensure service standards are met. Support the preparation of client service reports, invoices, and timesheets. Monitor daily attendance and duty rosters of field staff. Office Management Oversee general office upkeep including supplies, filing systems, and document control. Assist with compliance documentation, training records, and internal audits. Coordinate with HR and accounts departments for payroll and personnel updates. Requirements & Qualifications Proven experience in an administrative or coordinator role (security industry experience is a plus). Strong verbal and written communication skills. Proficiency in Microsoft Office (Word, Excel, Outlook) and basic office software. Ability to manage multiple tasks, prioritize work, and meet deadlines. High level of professionalism, discretion, and organizational skills.
Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team. This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you! What You'll Be Doing: Greeting all clients with a warm, welcoming, and professional attitude Managing appointments using our booking system (phone, online, and walk-ins) Handling phone calls and answering any customer enquiries Managing salon emails ,Taking payments, issuing receipts, and managing the till Ensuring the front-of-house and reception area are always clean, tidy, and inviting Supporting stylists and management with day-to-day tasks Keeping track of retail stock at the front desk and assisting with product sales Helping coordinate a smooth and professional flow of daily operations What We’re Looking For: Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon, spa, or hospitality setting is ideal but not essential) A genuine passion for delivering excellent customer service Strong communication skills and a confident, friendly personality Impeccable grooming and personal presentation Ability to multitask, stay calm under pressure, and manage time effectively Tech-savvy and comfortable using booking or POS systems (training provided) A team player who’s willing to go the extra mile for clients and colleagues
Job Title: Restaurant Manager (New Opening) Location: Lauretta’s Pizzeria, 93 Columbia Road, E2 7RG Type: Full-Time (45 Hours per week) Pay: £17-£19 Inc tronc Depending on experience Start Date: 25th June Reports to: Owners Job Summary: We are opening an exciting new restaurant and are looking for an experienced and hands-on Restaurant Manager to lead the setup and day-to-day running of the business. This is a unique opportunity to play a pivotal role in building a restaurant from the ground up — shaping the team, operations, and service culture from the very beginning. The ideal candidate will be organized, proactive, and confident managing all aspects of a food and beverage operation. Strong knowledge of ordering, stock control, and rota planning is essential, and barista skills are a big plus — we’d love someone who can train and lead the team on coffee service. Key Responsibilities: Pre-Opening: Assist with setup of operational procedures, supplier sourcing, and opening plans Help recruit, train, and onboard the opening team Operations Management: Oversee smooth day-to-day running of the front of house and kitchen Ensure compliance with health, safety, food hygiene, and licensing laws Manage stock levels, place orders, and handle deliveries and inventory checks Write and manage staff rotas to ensure efficient and cost-effective coverage Customer Service: Create a warm, welcoming atmosphere for guests from day one Lead by example on the floor, maintaining high service standards Resolve customer issues quickly and professionally Team Leadership: Train, motivate, and supervise front-of-house staff Provide barista training and uphold quality coffee standards (if applicable) Conduct regular performance check-ins and help staff grow in their roles Financial Management: Track and manage budgets, margins, and sales targets Monitor and control labour, food, and beverage costs Prepare reports and suggest improvements to boost profitability Requirements: Experience as a Restaurant Manager or Supervisor (ideally in a new opening) Strong knowledge of ordering systems, stock-taking, and rota creation Excellent leadership, organization, and communication skills Confidence training and leading a team from the start Well rounded knowledge of wine and bar service Flexibility to work evenings, weekends, and holidays as needed Familiarity with EPOS and scheduling systems Preferred: Barista experience with the ability to train others in espresso and milk techniques Experience with opening a restaurant or café Food hygiene or health & safety certification Passion for hospitality and team development This is a fantastic opportunity to shape something from scratch and be a key part of a new concept’s success. If you’re a hands-on leader with strong systems knowledge and a love for great pizza, service, and coffee — we’d love to hear from you.
We are on the hunt for a superstar Floor-Tender / Waiter to join our amazing team Beechwood sports pub & Kitchen We can offer fantastic work life balance - work hard, play hard ethos - Company/Industry training and career progression for the right candidate We operate a high volume sports bar in the City of London/Shoreditch area 3 mins from Liverpool st Station This position is for a highly motivated experienced waiter min 1 years experience in a similar role no experience in similar role, please do not apply Immediate Start for the right person
We are looking for like-minded, enthusiastic and energetic individuals to join this exciting project. It is a fast paced environment but a fun place to work. This is more of a factory run operation rather than an artistic cake making environment. Looking for someone to work as back of house decorating cakes and other products and front of house customer service. Experience is not required as training is provided. It is also for front of house. Experience of working in a customer service role could be beneficial. Future progression opportunities are avaliable. looking to fill full time role. Requires to work weekends.We require the keen attitude &willingness to
Join us at the start of something exciting! Monty’s has opened its first store, and we are looking to add a team member to our team of stars. We offer a wide variety of freshly made salads and sandwiches to our customers. Our shop is conveniently located behind the Tate Modern gallery (SE1, London), with Blackfriars being the closest tube/train station. London Bridge Station is also within walking distance. At Monty’s, we are seeking friendly, smiley, hardworking “team players”. Your Responsibilities: - All day-to-day operational tasks, including but not limited to: - Delivering exceptional customer service - Assembling the dishes ordered by the customers - Food preparation - Helping with all cleaning tasks If you are: - Curious - Passionate about hospitality and creating unforgettable customer experiences - Smiley & Friendly - Always looking to excel in everything you do We Will Offer: - Wage with hourly pay rate of £13.00 - 4 weeks of paid holiday - Free staff food during shifts - Carrier development If you're excited to be part of something new, we would love to hear from you!