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- BILAL SUPERSTORE CHEADLE LTD
Shop Supervisoril y a 13 heures£31500 par anTemps pleinCheadle Hulme- Supervise and coordinate daily store operations to ensure smooth workflow. - Lead, train, and support shop floor staff in providing outstanding customer service. - Monitor stock levels, ensure proper stock rotation, and manage product ordering in coordination with suppliers. - Maintain cleanliness, presentation, and safety standards across the store. - Handle customer inquiries, feedback, and complaints in a professional and timely manner. - Ensure accurate pricing and signage on all merchandise. - Manage cash handling, daily till reconciliations, and assist with banking duties as required. - Assist in scheduling staff shifts and maintaining attendance records. - Implement and enforce company policies and procedures, including health and safety protocols. - Conduct stock takes, inventory checks, and support with deliveries and merchandising.
Inscription facile - Go Local Booze & Vape
Shop Supervisoril y a 1 mois£38000–£40000 par anTemps pleinStockportA Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards). 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.
Inscription facile
Recherches d'emploi les plus tendance à Cheadle Hulme
- Supervisor manager
- Customer assistant
- Customer service manager
- Stockroom assistant
- Duty manager
- Support manager
- Stock manager
- Assistance manager
- Merchandising
- Banking
- Operator
- Head
- Scheduling
- Production assistant
- Assistant
- Operations manager
- Product manager
- Supervisor
- Store manager
- Safety
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- Safety manager
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- Health
- Production supervisor
- Service manager
- Shop assistant
- Store
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- Health policy
- Health service manager
- Daily
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- Training manager
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- Record store
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- With training provided
- Health management
- Custom
- Stocking
- Shop
- Lead
- Training coordinator
- Store assistant
- Assistant manager store
- Health and safety manager
- Check
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- Bank manager
- Banking operations
- Shift supervisors
- Services coordinator
- Complaints manager
- Operation supervisor
- Floors
- Production operatives
- Supplier manager
- Complaints
- Implementation manager
- Bank staff
- Operations coordinator
- Monitoring
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- Customer service supervisor
- Daily cash
- Production company
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- Delivery manager
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- Production coordinator
- Policy
- Head health safety
- Shop manager
- Stock assistant
- Implementation
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- Merchandising manager
- Assistant head
- Policy manager
- Standards
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- Stockroom
- Customer service assistant
- Order management
- Attendance
- Production support
- Operations assistant
- Presenter
- Pricing manager
- Managed service provider
- Support assistant
- Cash handling
- Customer service coordinator
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